- AIRCALIN - Now we get even more out of travel FLYING BLUE, AIRCALIN’S LOYALTY PROGRAM
Flying Blue is AIRCALIN’s loyalty program. Join us and become one of our privileged travellers. Your loyalty is rewarded and you have access to several advantages within an international network of over 100 partners
Why join ?
When joining the Flying Blue loyalty program, it is easy to earn and use Miles with AIRCALIN and over 100 partners. Your Miles are automatically credited to your Flying Blue account and allow you to earn a “Award ticket” to your favourite des- tination or enjoy the numerous offers that are exclusive to Flying Blue members.
The Flying Blue program has 4 levels: Ivory, Silver (also called Elite), Gold and Platinum (also called Elite Plus). Each gives access to specific advantages and privileges. Your membership level is determined by either the number of accu- mulated Status-Miles or the number of travelled qualifying flights. The more you travel with AIRCALIN and the partner airlines (Air France, KLM, Alitalia, Korean Air, Vietnam Airlines, Garuda…), the faster you will achieve a higher membership level and exclusive advantages. Consult the required thresholds per membership level, per calendar year
How to join ?
Joining the Flying Blue program is free, simple and fast. Just go directly to www.flyingblue.com and fill in the subscription form. You will receive your Flying Blue card within 2 to 4 weeks after your first flight with AIRCALIN or one of the other partner airlines. You will be able to claim your Miles earned on previous flights taken 3 months prior to your subscription. Join now. FLYING BLUE, AIRCALIN’S LOYALTY PROGRAM
What are your Flying Blue benefits when travelling with AIRCALIN ?
When travelling with AIRCALIN: • You earn Level-Miles that allow you to achieve a higher membership level more rapidly (Silver, Gold or Platinum). • As an Elite (Silver) and Elite Plus (Gold and Platinum) member: - you earn additional bonus of Elite Miles and • As an Elite Plus (Gold and Platinum) member, you enjoy exclusive travelling conditions.
How to earn Miles with AIRCALIN ?
WITH FLYING BLUE, YOU EARN 2 TYPES OF MILES: • Award-Miles can be used to purchase air tickets, services related to your flight or products from several partners. They have lifetime validity given you take a qualifying flight once every 20 months. • Level-Miles are earned when travelling on qualifying flights. They allow you to achieve a higher membership level and to enjoy exclusive advantages.
WITH AIRCALIN, ALL YOUR AWARD-MILES ARE LEVEL-MILES When you travel within the entire company’s network, AIRCALIN flights, as de- fined below, are all qualifying flights. Therefore, your Award-Miles are all Level-Miles.
An AIRCALIN flight means a flight marketed under AIRCALIN code (N°SB), Air France (N°AF) or KLM (N°KL), and operated by AIRCALIN or one of our code share partners Air New Zealand (NZ), Qantas (QF) or Air Tahiti Nui (TN). FLYING BLUE, AIRCALIN’S LOYALTY PROGRAM
EARNING MILES WITH AIRCALIN The number of earned Miles depends on: • The travelled distance (see Table of Earned Miles with AIRCALIN) • The booking class at which you purchased your air ticket (see Table of Earning Rules) • Your Flying Blue membership level, to which is attributed an Elite Bonus of Miles to earn additional miles (see Elite Bonus Table)
TABLE OF EARNED MILES WITH AIRCALIN
Miles earned for a one-way Network From/To Noumea trip in Economy Class Osaka 4 420 Asia Routes Tokyo 4 348 Auckland 1 145 Brisbane 909 Melbourne 1 687 Nadi 782 Papeete 2 870 Port-Vila 332 Sydney 1 231 Regional Routes Wallis 1 305 Miles earned for a one-way From/To Papeete trip in Economy Class Auckland 2 544 Los Angeles 4 109 Miles earned for a one-way From/To Wallis trip in Economy Class Nandi 528
You don’t earn miles on domestic flights operated between Wallis and Futuna. FLYING BLUE, AIRCALIN’S LOYALTY PROGRAM
TABLE OF EARNING RULES GIVEN YOUR BOOKING CLASS WITH AIRCALIN
AIRCALIN REGIONAL ROUTES AIRCALIN ASIA ROUTES Class of Class of Cabin Class Booking Class Earning % Service Booking Class Earning % Service Bonus Bonus J 100 % 75 % J 100 % 75 % Hibiscus D 100 % 50 % D 100 % 50 % Class Z 100 % 25 % Z 100 % 25 % Y, B, S 100 % - Y, B, S 100 % - Economy H, K, R, L, 50 % - H 75 % - Class U, Q, V, T, G, M 25 % - K, R, L, M, U, V 50 % - A 10 % - Q, N, G 25 % - Non eligible classes for W, E, X, O - - T, A, W, E, X, O - - miles earning
ELITE BONUS TABLE GIVEN YOUR FLYING BLUE MEMBERSHIP LEVEL
Flying Blue ELITE BONUS Membership Levels Ivory Non applicable Silver 50% Gold 75% Platinum 100%
How to use your Award-Miles with AIRCALIN ?
With your Award-Miles, you can purchase Award tickets and travel on AIRCALIN’s network (except on flights operated by our code share partner Air Tahiti Nui (TN), between Auckland - Papeete and Papeete - Los Angeles). You can also use your Miles towards purchasing an upgrade to Business Class or an extra baggage. The following table helps you plan the number of required Miles for your next trip to one of our destinations. FLYING BLUE, AIRCALIN’S LOYALTY PROGRAM
TABLE OF AWARD-MILES UTILISATION WITH AIRCALIN
(For information only)
Required Reward-Miles for a return One-Way One-Way One-Way Return* Return* Reward-ticket in an Economy Class, a one-way **Upgrade in Excess Excess Economy Hibiscus upgrade and excess baggage Hibiscus Baggage: Baggage: Class Class Class 1st Baggage 2nd Baggage Between New-Caledonia and Vanuatu, Fiji, and 30 000 75 000 20 000 10 000 40 000 between Fiji and Wallis Between New Caledonia and Australia, New 30 000 75 000 20 000 10 000 40 000 Zealand, andbetween New Caledonia and Wallis Between New Caledonia and Tahiti 50 000 125 000 32 500 10 000 40 000 Between New Caledonia and Japon 60 000 150 000 39 000 10 000 40 000 *One-way scheme is equivalent to 50% of the return scheme. ** Purchases to be done 24h before departure at the latest.
Note: This table is subject to change without notice. Hence, in order to obtain updated levels, we invite you to use the « Miles Calculator » tool, available on www.flyingblue.com Click here to access the Miles Calculator What are your advantages and services as an Elite and Elite Plus member?
ELITE AND ELITE PLUS ADVANTAGES AND SERVICES WITH AIRCALIN
ELITE PLUS/CLUB 2000 ELITE SERVICES & BENEFITS Gold Silver Platinum Free Business Lounge NO YES Access for the card holder YES - Only on N°SB/N°AF/N°KL flights in connection with Air France and KLM Free Business Lounge NO (between Noumea and Paris via Japan). Access for 1 guest NO - Non applicable on other flights. YES YES Only on N°SB/N°AF/N°KL flights - On N°SB flights and operated by Aircalin only on Aircalin network. in connection with Air France and - On N°SB/N°AF/N°KL flights in connection with Air France and KLM KLM (between Noumea and Paris (between Noumea and Paris via Japan). via Japan). 1 PC x 32 kg for La Première 1 PC x 32 kg for La Première or Business Class or Business Class 1 PC x 23 kg for other classes Additional Baggage 1 PC x 23 kg for other classes (1 PC x 23 kg) - On N°SB flights operated by Air Tahiti Nui between Auckland and Papeete and Papeete and Los Angeles. NO Non applicable on other flights. NO - Non applicable on Qantas/Air New Zealand operated flights nor on N°QF/N°NZ flights operated by Aircalin. . - Non applicable on Aircalin flights operated between Noumea, Nadi and Wallis. Priority Check-in and Boarding NO YES (Hibiscus/Business counters and lines)
Note: Business lounge access for guests is subject to lounge availability. FLYING BLUE, AIRCALIN’S LOYALTY PROGRAM
ACCESS CONDITIONS TO ELITE AND ELITE PLUS ADVANTAGES AND SERVICES:
These advantages and services are: - Valid on flights marketed as SB (N°SB - information available during booking). • Business lounge access for Elite Plus members is available: - On flights marketed as SB and operated by AIRCALIN or one of our code share partners (Qantas, Air New Zealand or Air Tahiti Nui). - for AIRCALIN Business lounges within our network. • Business lounge access for the guest of Elite Plus members, is only available on flights marketed as SB, AF or KL (N°SB, N°AF or N°KL flights) ope- rated by AIRCALIN, in connection with AF/KLM, between Noumea and Paris (for AIRCALIN lounges at Tontouta, Narita and Kansai airports). • The free additional baggage is valid: - On flights marketed as SB and operated by AIRCALIN or our code share partner Air Tahiti Nui (TN) only. - On flights marketed as SB, AF or KL (N°SB, N°AF, or N°KL flights) operated by AIRCALIN, in connection with AF/KLM, between Noumea and Paris. - This advantage is not available on flights operated by our code share partners Qantas (QF) and Air New Zealand (NZ). - Neither is it available on flights marketed by our code share partners Qantas, Air New Zealand or Air Tahiti Nui (N°QF, N°NZ or N°TN flights) and operated by AIRCALIN. FLYING BLUE, AIRCALIN’S LOYALTY PROGRAM
Frequently Asked Questions
Can I earn the same number of Miles with AIRCALIN as with AF/KLM when travelling between Noumea and Tokyo/Osaka on my return trip from Noumea to Paris? Yes, the levels of Miles earned between Noumea and Tokyo/Osaka are the same with AIRCALIN as with AF/KLM. Besides, you earn the same level of Miles between Japan and Paris, whether you fly with Air France or KLM.
How come I didn’t get my Level-Miles on my last trip from Sydney to Noumea You earn Level-Miles only when you travel on an AIRCALIN marketed flight (N°SB) and operated by AIRCALIN or one of our code share partners (Qantas, Air New Zealand or Air Tahiti Nui). • You don’t earn Level-Miles on flights marketed as QF, NZ or TN (N°QF, N°NZ or N°TN flights), even if they are operated by AIRCALIN.
Can I benefit from my Elite Bonus when I travel with AIRCALIN? Yes, your Elite Bonus applies on AIRCALIN marketed flights (N°SB flight) and operated by AIRCALIN or one of its code share partners. • Your Elite Bonus doesn’t apply if you travel on a flight marketed as QF, NZ or TN, even if your flight is operated by AIRCALIN.
Can I purchase an Award-ticket on any flight between Noumea and Sydney (or Noumea and Auckland)? Yes, you can purchase an Award-ticket on AIRCALIN marketed flights (N°SB flights), regardless of the operating airline. More information on Award-tickets
Can I purchase an Award-ticket for a return trip Noumea - Los Angeles with AIRCALIN and Air Tahiti Nui (TN)? You cannot purchase an Award-ticket on flights operated by TN, between Auc- kland – Papeete and Papeete – Los Angeles. However, you can earn Miles on flights operated by TN. FLYING BLUE, AIRCALIN’S LOYALTY PROGRAM
With my Gold or Platinum card, can I access the Business Lounge between Noumea and Sydney? Yes, you are entitled to one free Business lounge access if you travel on an AIR- CALIN marketed flight (N°SB flight), regardless of which airline operates the flight.
As a Gold/Platinum member, can I invite a guest to the business lounge when travelling between Noumea and Paris? Yes, When you travel on an AIRCALIN, Air France or KLM marketed flight (N°SB, N°AF or N°KL) between Noumea and Paris in connection with AF or KLM, you are entitled to 2 complimentary lounge accesses, at departure from Tontouta, in transit in Tokyo or Osaka and at departure from Paris.
As a Gold/Platinum member, why couldn’t I invite a guest at the business lounge during my last trip Sydney/Auckland - Noumea? • You are entitled to one complimentary lounge access, for you as the card holder: - when you travel on an AIRCALIN marketed flight (N°SB flight) within AIRCALIN’s network, regardless of the airline which operates the flight. • You are entitled to 2 complimentary lounge accesses (for you and 1 guest) : - when you travel between Noumea and Paris, on an AIRCALIN, Air France or KLM marketed flight (N°SB, N°AF or N°KL flight) in connection with Air France or KLM.
As a Gold or Platinum member, can I benefit from my extra baggage on any flight between Noumea and Sydney/Auckland? • You are entitled to a free extra baggage of 23 kg only if you travel on an AIRCALIN marketed flight (N°SB flight) and if the flight is operated by AIRCALIN only. • You do not benefit from a free extra baggage: - on flights operated by Qantas or Air New Zealand - on flights marketed as QF or NZ even if the flight is operated by AIRCALIN. FLYING BLUE, AIRCALIN’S LOYALTY PROGRAM
As a Flying Blue member travelling with AIRCALIN, can I use my Miles to pay for my excess baggage or a business upgrade – at the airport on the day of my departure? You can indeed use your Miles to pay for your excess luggage or an upgrade in Hibiscus class, when you travel on an AIRCALIN marketed (N°SB flight) and operated flight only. However, you have to purchase your Award excess luggage or Award upgrade 24h before departure at the latest: • By contacting your Flying Blue Service Centre (in Noumea, Tel: +687 41 48 49) List of all Flying Blue Service Centres Useful links
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Aircalin.com America Europe Amérique Europe
Corée du Sud Japon Séoul Osaka Tokyo Los Angeles
America Amérique
Asia Asie Wallis & Futuna Tahiti Papeete Vanuatu Port-Vila
Fidji Nandi
Nouvelle-Calédonie Australie Nouméa Brisbane
Sydney Auckland
AIRCALINNouvelle-Zélande NETWORK
Flights operated by AIRCALIN
Flights operated in code share Flights operated by our partner airlines