When to Replace an Ingredient Cartridge

page 6 | productOperating replacement System System Configuration Service Menu Language when to replace an ingredient cartridge

Dashboard Errors Alerts Notices Replacing ingredient cartridges Cartridge prime procedure. Replace Ingredients startsHFCS with knowingWater when aIce PrimingCarb an Water ingredient cartridgeProduct simply removesSwitches any And trapped Lighting User Interface Agitation Locks cartridge is empty or unavailable. air in the line and ensures guests receive a consistent, quality Prime beverage. After replacing an empty cartridge follow the on- screen messages outlined below: Manual Oerride

Coke CokeZero DietCoke CFDietCoke Pibb Barqs Confirm the cartridge has been inserted into10 the / 26 /correct 14 Return To Dashboard 9 / 26 / 14 10 / 26 / 14 10 / 26 / 14slot and press “PRIME”10 / 26 on / 14 the cartridge replacement 10 / 26 / 14 Operating System System Configuration Service Menu Language screen.

Please prime/purge all newly inserted packages below: ERR User Mode: Crew Customer View Remove Dasani ingredient appear to be expired. 100% To Empty 100% To Empty 100% To Empty A new screen listing100% all brands/secondaryTo Empty flavors100%Operating Tothat Empty require System System100% To Configuration Empty Service Menu priming will appear. Press “Auto Prime”. REMINDER: The Prime Coke temporarily unavailable - needs agitation. TheSprite example above shows theMMLemonade cherry ingredient SeagramsGingerAle MelloYello HiC Powerade ® prime process lasts approximately 5-10 seconds cartridge is empty, as a result cherry vanilla Hi-C Please wait while the system agitates. 10 / 26 / 14 10 /® 26 / 14 10 / 26 / 14depending on cartridge10 / 26 / 14 size, i.e., single10 / or26 / double.14 10 / 26 / 14 is grayed out and cherry Hi-C shows unavailable Please prime/purge all newly inserted packages below: when the user touches the cherry Hi-C® icon. The process should NEVER be interrupted to dispense a drink. Remove Dasani ingredient appear to be 100% To Empty 100% To Empty 100% To Empty 100% To Empty 100% To Emptyexpired. 100% To Empty

Auto Prime Press “OK” once priming is complete. Help Return To Dashboard Raspberry Cherry Peach Strawberry FruitPunch Grape Fanta Dasani DoneLime Coke Vanilla Lemon Orange ERR User Mode: Crew Customer View 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 NOTE: Only press the Prime button ONCE! Pressing it more Auto Prime Ingredients than once will needlessly repeat the Prime.

Prime: Completed 100% To Empty 5% To Empty 100% To Empty 100% To Empty 100% To Empty 100% To Empty 100% To Empty 100% To Empty 100% To Empty 100% To Empty 100% To Empty 100% To Empty 1 successful, 0 failed, 0 remaining HFCS NNS To viewOK the amount of ingredientAgitation Needed remaining within each cartridge, reference the level indicator 10 / 26 / 14 10 / 26 / 14 Sold-out Prime Needed next to the brand flavor. OK

Expired Invalid - Remove

ERR R User Mode: Crew Customer View page 7 | product replacement replacing an ingredient cartridge

Remove cartridge and tray from dispenser and separate cartridge from plastic tray and recycle the outer paperboard box.

Remove the empty ingredient cartridge from the plastic tray.

Clean tray with Kay-5 sanitizer or detergent cleanser and wipe QPM (Quad Pump Module) probe that inserts into cartridge with Kay-5 until cloth comes away clean. Open new cartridge using perforated cartridge opening flap.

Remove (outer) white dust-cap prior to placing cartridge into plastic tray.

Always place ingredient cartridge into plastic tray and ensure plastic fitment from cartridge pouch aligns with tray.

Ensure the ingredient cartridge is aligned with the slot found on the plastic tray.

Remove safety seal prior to inserting into the dispenser.

Insert cartridge and close lower door.

Follow on-screen instructions to complete the cartridge prime process (instructions on page 6).

REMINDER Always replace any missing or damaged cartridge doors or plastic trays immediately to prevent dispensing issues. Replacement doors and plastic trays can be ordered by calling 1-800-241-COKE (2655)

• Always remove and replace ONE CARTRIDGE at a time to avoid inserting it into the incorrect slot. • Black plastic cartridge trays should be “hand washed” only using detergent cleanser and Kay-5 sanitizer or an approved equivalent and NEVER PLACED IN A DISHWASHER. Placing trays in a dishwasher may warp the trays over time. • Staging of ingredient cartridges and plastic trays for your most popular brands and flavors will make the cartridge change-out process more efficient and avoid delays during peak periods. • Never stack cartridges more than six (6) high. • Always rotate ingredient cartridges after each delivery. • Always use your oldest ingredient cartridges on hand first, i.e. “FIRST-IN ~ FIRST-OUT”. • Avoid placing cartridges near any heat source, standing water, or cleaning solutions.

Proper handling of the ingredient cartridges and plastic trays is extremely important to ensure proper operation of the Coca-Cola Freestyle® 9000 dispenser.

© 2017 The Coca-Cola Company | Coca-Cola Freestyle® 9000 User Guide | Confidential information of The Coca-Cola Company Coke CokeZero DietCoke CFDietCoke Pibb 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14

100% To Empty 100% To Empty 100% To Empty 100% To Empty 100% To Empty

Sprite MMLemonade SeagramsGingerAle MelloYello HiC

10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 page 9 | product replacement Operating System System Configuration Service Menu Language

100% To Empty 100% To Empty 100% To Empty 100% To Empty 100% To Empty HFCS sweetener dashboard RaspberryresetCherry Peach Strawberry FruitPunch Grape Fanta Dasani Lime Vanilla Change HFCS 65 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14

100% To Empty 100% To Empty 100% To Empty 100% To Empty 100% To Empty 100% To Empty 100% To Empty 100% To Empty 100% To Empty 100% To Empty

HFCS NNS Should your HFCS become completely empty, it is important to OKbe Agitation Needed 10 / 26 / 14

UNIT

FLO W CONTROL

BTM SHELF aware of the alert. A red light appears in the top right corner to Sold-outsignify Prime Needed

MID SHELF

TOP SHELF AC an alert or error. Reset HFCS Expired Invalid - Remove

Press Reset after replacing HFCS package.

ERR R User Mode: Crew Customer View Operating System System Configuration Service Menu Language When the HFCS BIB is empty, you will need to replace it and Reset Cancel Cartridge Cartridge or Package Replacement... RESET the HFCS module following these steps: Dashboard Errors Alerts Notices HFCS RFID Scanned Product Info HFCS Water Ice Carb Water Product Switches And Lighting User Interface Agitation Locks NNS Operations...

To ensure HFCS is empty, look for the “SOLD-OUT” Icon Products... Coke CokeZero DietCoke CFDietCoke Pibb Barqs Operating System System Configuration Service Menu 10 / 26 / 14 Language in the HFCS box. 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 Service...10 / 26 / 14 10 / 26 / 14

Cleaning and Maintenance If all HFCS bag-in-boxes are empty, access the drop- 100% To Empty 100% To Empty 100% To Empty Reset HFCS100% To Empty Return To 100%Dashboard To Empty 100% To Empty SpriteChange HFCS 65 MMLemonade SeagramsGingerAle TextMelloYello Troubleshooting... HiC Powerade

down menu at top of the screen. The drop-down path 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 Open Lower Door is “SERVICE MENU,” then “CARTRIDGE OR PACKAGEERR User Mode: Crew Customer View REPLACEMENT,” then “HFCS”. 100% To Empty 100% To Empty 100% To Empty Tools...100% To Empty 100% To Empty 100% To Empty Raspberry Cherry Peach Strawberry FruitPunch Grape Fanta Dasani Lime Vanilla Lemon

10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 Troubleshooting10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 Follow the replacement instructions on screen and press Reset HFCS Service History and Logging Once the HFCS BIB is empty, all full calorie “RESET HFCS”. 100% To Empty 100% To Empty 100% To Empty 100% To Empty 100% To Empty 100% To Empty 100% To Empty 100% To Empty 100% To Empty 100% To Empty 100% To Empty HFCS Dispenser Startup NNS OK Agitation Needed Press Reset after replacing HFCS package. beverage icons on the home screen will 10 / 26 / 14 GRAY OUT. You will be prompted to press “RESET” again. Sold-out Prime Needed DSC Utility Expired Invalid - Remove Reset Cancel

ERR R User Mode: Crew Customer View

Reset HFCS Return To Dashboard

HFCS (High Fructose Corn Sweetener) Procedure to replace HFCS BIB • Used for all full-calorie beverages • HFCS comes in 5.0 gal BIB (same size as current BIB) and is identical to changing your BIB syrup boxes Check to see how much • HFCS shelf life – 120 Days product is left by lifting Rinse the connector • Each 5.0 gal HFCS BIB will yield the box. in clean, warm water. approximately 239 20 oz. finished Scrub using Parts Brush beverages – number of servings varies by (#954412) and Kay-5 product mix sanitizer for 2 minutes.

Use a cloth to catch any Open the box and pull out spills, and turn connector the fitment. counterclockwise CAUTION: DO to loosen. NOT USE A SHARP OBJECT TO OPEN

Remove connector and Attach the connector replace with new HFCS to the fitment and turn sweetener BIB. clockwise to tighten.

NNS (Non-Nutritive Sweetener) Procedure to replace NNS BIB • NNS comes in 2.5 gal BIB (same size as

current 2.5 gal BIB) Operating System System Configuration Service Menu Language Use the secret handshake Remove empty NNS

Dashboard Errors Alerts Notices

HFCS Water Ice Carb Water Product Switches And Lighting User Interface Agitation Locks to access the dashboard package and then use an Coke CokeZero DietCoke CFDietCoke Pibb Barqs 10 / 26 / 14 • NNS shelf Life – 75 days 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 123456

100% To Empty 100% To Empty 100% To Empty 100% To Empty 100% To Empty 100% To Empty Sprite MMLemonade SeagramsGingerAle MelloYello HiC Powerade (reference page 5). approved sanitizer solution 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14

100% To Empty 100% To Empty 100% To Empty 100% To Empty 100% To Empty 100% To Empty • NNS Labeling identification – includes 6 Raspberry Cherry Peach Strawberry FruitPunch Grape Fanta Dasani Lime Vanilla Lemon Orange 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 10 / 26 / 14 Click on Service Menu > to clean the NNS white

100% To Empty 100% To Empty 100% To Empty 100% To Empty 100% To Empty 100% To Empty 100% To Empty 100% To Empty 100% To Empty 100% To Empty 100% To Empty 100% To Empty

HFCS NNS OK Agitation Needed 10 / 26 / 14 digit hexadecimal (alphanumeric) code for Sold-out Prime Needed Expired Invalid - Remove Cartridge Packaging > connector and storage area tracking and service support ERR R User Mode: Crew Customer View NNS. behind compartment door. • Each 2.5 gal NNS BIB will yield approximately 830 20 oz. finished

beverages – number of servings varies by Operating System System Configuration Service Menu Language Enter the code on the NNS Remove cap from the new product mix Change NNS Package NON-NUTRATIVE SWEETENER BLEND box into the NNS code NNS package. Place box CODE:

Manually type the content of the label’s code into the following field: screen. Touch enter and 123456 in the compartment with

Code: 288F49

Enter 1 2 3 A B C the door will open once the arrows on the package Clear 4 5 6 D E F 7 8 9 0 Backspace Return To Dashboard code is accepted.* facing up. Reattach the ERR User Mode: Crew Customer View NNS connector then move 6810 24 lever to secure.

123456 Pull down front door of 123456 Lift up front door of NNS NNS compartment and Compartment to close. *Should you encounter issues release locking lever Close the lower door when with dispenser accepting NNS (lever moves from right finished. When complete, alphanumeric code, first try to left). always dispense one diet a different NNS package or contact drink to ensure proper Coca-Cola Phone Fix® for assistance, operation of dispenser. 1-800-241-COKE (2653).