Online Young People

Home , PictureBox Films

Table Question Title Table_1 Q.1 Which of the following premium channels a) do you have at home and b) do you ever watch? Table_2 Q.1_1 Which of the following premium channels a) do you have at home and b) do you ever watch? - Sky Movies Table_3 Q.1_1_3 Which of the following premium channels a) do you have at home and b) do you ever watch? - Sky Movies Table_4 Q.1_2 Which of the following premium channels a) do you have at home and b) do you ever watch? - Sky Sports Table_5 Q.1_2_5 Which of the following premium channels a) do you have at home and b) do you ever watch? - Sky Sports Table_6 Q.2 Which, if any, of these types of 'on-demand' or 'catch-up' services do you watch at home nowadays on a TV set or any other device that may be used to view content online? Please select all that apply Table_7 Q.2_7 Which, if any, of these types of 'on-demand' or 'catch-up' services do you watch at home nowadays on a TV set or any other device that may be used to view content online? Please select all that apply Table_8 Q.3 And which of the following services or apps do you ever use to watch TV programmes and films at home nowadays on a TV set or any other device? Please select all that apply. Table_9 Q.3_9 And which of the following services or apps do you ever use to watch TV programmes and films at home nowadays on a TV set or any other device? Please select all that apply.

Table_10 Q.4 Which of the following devices do you ever use to watch TV programmes or films at the time of broadcast? By 'at the time of broadcast', we mean as they are shown on TV at the scheduled time (i.e. as listed in the TV Guide) rather than watching later through a catch-up or on-demand service.

Table_11 Q.4_11 Which of the following devices do you ever use to watch TV programmes or films at the time of broadcast? By 'at the time of broadcast', we mean as they are shown on TV at the scheduled time (i.e. as listed in the TV Guide) rather than watching later through a catch-up or on-demand service. Table_12 Q.5 And which of the following devices do you ever use to watch TV programmes or films using catch-up or on-demand services? Table_13 Q.5_13 And which of the following devices do you ever use to watch TV programmes or films using catch-up or on-demand services? Table_14 Q.6 Do you ever watch TV programmes or films in your house that are broadcast on a TV channel after 9pm? Table_15 Q.6_15 Do you ever watch TV programmes or films in your house that are broadcast on a TV channel after 9pm? Table_16 Q.7 And when you watch programmes or films in your house that are broadcast on a TV channel after 9pm, do you ever watch them...? Table_17 Q.7_17 And when you watch programmes or films in your house that are broadcast on a TV channel after 9pm, do you ever watch them...?

Table_18 Q.8a Do you ever watch programmes which were originally broadcast after 9pm at a time before that (e.g. during the daytime or early evening) on a video-on-demand (VOD) or catch-up service (e.g. BBC iPlayer, ITV Player), either on a television or other device that may be used to view content online?

Table_19 Q.8a_19 Do you ever watch programmes which were originally broadcast after 9pm at a time before that (e.g. during the daytime or early evening) on a video-on-demand (VOD) or catch-up service (e.g. BBC iPlayer, ITV Player), either on a television or other device that may be used to view content online? Table_20 Q.8b Was user age verification required (e.g. you had to tick a box to say that you were over 16 or 18)? Table_21 Q.8b_21 Was user age verification required (e.g. you had to tick a box to say that you were over 16 or 18)? Table_22 Q.8c And when you watch programmes that were originally broadcast after 9pm before that (e.g. during the daytime or early evening) on a video-on-demand or catch-up service, do you ever watch them...? Table_23 Q.8c_23 And when you watch programmes that were originally broadcast after 9pm before that (e.g. during the daytime or early evening) on a video-on-demand or catch-up service, do you ever watch them...? Table_24 Q.9 Did you know that on some TV channels have a PIN number that can be set to block you from watching them? Table_25 Q.9_25 Did you know that on some TV channels have a PIN number that can be set to block you from watching them? Table_26 Q.10 Which of the following specific features a) do you know about and b) have ever been used in your house? - Summary Table_27 Q.10_1 Which of the following specific features a) do you know about and b) have ever been used in your house? - A voluntary PIN set to restrict access to certain programmes or channels Table_28 Q.10_1_28 Which of the following specific features a) do you know about and b) have ever been used in your house? - A voluntary PIN set to restrict access to certain programmes or channels Table_29 Q.10_2 Which of the following specific features a) do you know about and b) have ever been used in your house? - A voluntary PIN set to prevent broadcast programmes recorded after 9pm from being watched before that time (e.g. Sky+ and Virgin TiVo) Table_30 Q.10_2_30 Which of the following specific features a) do you know about and b) have ever been used in your house? - A voluntary PIN set to prevent broadcast programmes recorded after 9pm from being watched before that time (e.g. Sky+ and Virgin TiVo) Table_31 Q.10_3 Which of the following specific features a) do you know about and b) have ever been used in your house? - A voluntary PIN set up to restrict access to a catch-up service through a television set (e.g. BBC iPlayer, All4). Table_32 Q.10_3_32 Which of the following specific features a) do you know about and b) have ever been used in your house? - A voluntary PIN set up to restrict access to a catch-up service through a television set (e.g. BBC iPlayer, All4). Which of the following specific features a) do you know about and b) have ever been used in your house? - A compulsory PIN number required to access scheduled 15 or 18-rated films through either a premium subscription film service (e.g. films watched according to a schedule, like Sky Movies through a Sky Table_33 Q.10_4 set-top box, but not at a time entirely of your choosing, like Sky Go or Now TV) or a pay-per-view service (e.g. films watched at a time of your choosing, like Sky Box Office). Which of the following specific features a) do you know about and b) have ever been used in your house? - A compulsory PIN number required to access scheduled 15 or 18-rated films through either a premium subscription film service (e.g. films watched according to a schedule, like Sky Movies through a Sky Table_34 Q.10_4_34 set-top box, but not at a time entirely of your choosing, like Sky Go or Now TV) or a pay-per-view service (e.g. films watched at a time of your choosing, like Sky Box Office). Table_35 Q.11 Has anyone at your home currently set a PIN number on any TV channels or services? Table_36 Q.11_36 Has anyone at your home currently set a PIN number on any TV channels or services? Table_37 Q.12 Who set the PIN code? Table_38 Q.12_38 Who set the PIN code? Table_39 Q.13 Do you know the PIN number for these channels or services? Table_40 Q.13_40 Do you know the PIN number for these channels or services? Table_41 Q.14 How did you get the PIN number? Table_42 Q.14_42 How did you get the PIN number? Table_43 Q.15 Just to clarify, are your parents/ guardians/ the person responsible for the PIN aware that you know the PIN number for these locked channels or services? Table_44 Q.15_44 Just to clarify, are your parents/ guardians/ the person responsible for the PIN aware that you know the PIN number for these locked channels or services? Table_45 Q.16 Do you ever use the PIN number so you can watch these channels or services? Table_46 Q.16_46 Do you ever use the PIN number so you can watch these channels or services? Table_47 Q.17 Do you know the PIN number(s) of your parent(s)/ guardian(s) for other things like their cash point card or credit card? Table_48 Q.17_48 Do you know the PIN number(s) of your parent(s)/ guardian(s) for other things like their cash point card or credit card? Table_49 Q.18 How did you get the PIN number(s) for these other things? Table_50 Q.18_50 How did you get the PIN number(s) for these other things? Table_51 S20 Are you male or female? Table_52 S20_52 Are you male or female? Table_53 S22 How old are you? Overlap formulae used. * small base; ** very small base (under 30) ineligible for sig testing Table_54 S21 How old are you? Table_55 S21_55 How old are you? Please select the occupation that best describes what the Chief Income Earner in your household does, or the group that fits best. Please answer based on the Chief Income Earner's most recent occupation if: The Chief Income Earner is retired and/or widowed and receives a private/company pension The Chief Table_56 S6 Income Earner is not in a paid employment but has been out of work for less than 6 months Please select the occupation that best describes what the Chief Income Earner in your household does, or the group that fits best. Please answer based on the Chief Income Earner's most recent occupation if: The Chief Income Earner is retired and/or widowed and receives a private/company pension The Chief Table_57 S6_57 Income Earner is not in a paid employment but has been out of work for less than 6 months Table_58 SEG Social Grade Table_59 SEG_59 Social Grade Table_60 S7 What city or region do you live in? Table_61 S7_61 What city or region do you live in? Table_62 S7_groups What city or region do you live in? Table_63 S7_groups_63 What city or region do you live in? Table_64 TV1 Which, if any, of these types of television service does your household receive at the moment? Please think about all of the TV sets in your household. Table_65 TV1_65 Which, if any, of these types of television service does your household receive at the moment? Please think about all of the TV sets in your household. Summary Table Ofcom Daytime PINs: Young people aged 11-17

Table 1

Index Sheet 20.4.2016 г.

Q.1 Which of the following premium channels a) do you have at home and b) do you ever watch? Base: Total Respondents

Sky Movies Sky Sports

Unweighted Base 503 503 Weighted Base 503 503 100% 100% Have at home 203 189 40% 38% Ever watch 160 120 32% 24% Don't have at home and don't ever watch 221 241 44% 48% Don't know 33 34 7% 7%

FW date : 18th March – 4th April Ofcom Daytime PINs: Young people aged 11-17

Table 2

Index Sheet

Q.1_1 Which of the following premium channels a) do you have at home and b) do you ever watch?

- Sky Movies - Base: Total Respondents

Age Gender SEG Nation TV Service Northern Total 11-13 14-15 11-15 16-17 Male Female ABC1 C2DE England Scotland Wales Ireland Satellite Freeview IPTV Pay TV FTA A B C D E F G H I J K L M N O P Q R

Table 3

Index Sheet 20.4.2016 г.

Q.1_1 Which of the following premium channels a) do you have at home and b) do you ever watch?

- Sky Movies - Base: Total Respondents

Q1. Ever watch premium channels Q2. On-demand service use Q7/8. Watch Q11. PIN(s) currently set Q13. Know the PIN Q16. Ever use PIN Pay-per- view or 'Standalone subscriptio ' n via TV subscriptio VOD Sky Movies Sky Sports Yes provider n VOD Catch-up TV channel service Yes No Yes No Yes No S T U V W X Y Z a b c d e f

Unweighted Base 159 112 188 177 218 319 200 192 212 237 101 108 82 19 Weighted Base 160 120* 190 176 204 318 189 184 209 242 95* 110* 75* 20** 100% 100%* 100% 100% 100% 100% 100% 100% 100% 100% 100%* 100%* 100%* 100%** Have at home 114 80 124 122 106 129 75 71 110 81 51 56 44 7 71% 66% 65% 69% 52% 41% 40% 39% 53% 34% 54% 51% 59% 34% U WX X b Ever watch 160 90 160 86 89 110 72 64 81 65 44 38 38 6 100% 75% 84% 49% 44% 35% 38% 35% 39% 27% 46% 34% 50% 31% TU T X X b Don't have at home and don't ever watch 0 18 18 33 69 140 82 82 70 123 30 40 19 10 - 15% 9% 19% 34% 44% 44% 44% 34% 51% 31% 36% 26% 51% SU S V VW a Don't know 0 2 2 4 9 16 5 10 11 16 4 7 4 0 - 2% 1% 2% 4% 5% 3% 5% 5% 7% 4% 7% 5% - Y

Table 4

Index Sheet 20.4.2016 г.

Q.1_2 Which of the following premium channels a) do you have at home and b) do you ever watch?

- Sky Sports - Base: Total Respondents

Age Gender SEG Nation TV Service Northern Total 11-13 14-15 11-15 16-17 Male Female ABC1 C2DE England Scotland Wales Ireland Satellite Freeview IPTV Pay TV FTA A B C D E F G H I J K L M N O P Q R

Table 5

Index Sheet 20.4.2016 г.

Q.1_2 Which of the following premium channels a) do you have at home and b) do you ever watch?

- Sky Sports - Base: Total Respondents

Unweighted Base 159 112 188 177 218 319 200 192 212 237 101 108 82 19 Weighted Base 160 120* 190 176 204 318 189 184 209 242 95* 110* 75* 20** 100% 100%* 100% 100% 100% 100% 100% 100% 100% 100% 100%* 100%* 100%* 100%** Have at home 103 81 114 105 102 124 76 62 107 68 51 53 45 6 65% 67% 60% 60% 50% 39% 40% 34% 51% 28% 54% 48% 60% 31% U U WX X Z b Ever watch 90 120 120 57 58 77 49 41 54 56 27 26 24 3 56% 100% 63% 32% 29% 24% 26% 22% 26% 23% 28% 23% 31% 15% SU S X Don't have at home and don't ever watch 30 0 30 52 83 157 88 96 76 137 36 39 22 14 19% - 16% 29% 40% 49% 46% 52% 37% 57% 38% 36% 29% 69% TU T V VW a Don't know 7 0 7 6 10 18 9 14 16 12 6 10 6 0 4% - 4% 4% 5% 6% 5% 7% 8% 5% 6% 9% 8% - T Y

Table 6

Index Sheet 20.4.2016 г.

Q.2 Which, if any, of these types of 'on-demand' or 'catch-up' services do you watch at home nowadays on a TV set or any other device that may be used to view content online? Please select all that apply Base: Total Respondents

Age Gender SEG Nation TV Service Northern Total 11-13 14-15 11-15 16-17 Male Female ABC1 C2DE England Scotland Wales Ireland Satellite Freeview IPTV Pay TV FTA A B C D E F G H I J K L M N O P Q R

TV programmes/ films using the pay per view services (e.g. on Sky Box Office on Sky on Demand, Virgin Movies on Virgin Media) 176 69 52 122 54 95 80 105 71 149 13 8 6 119 35 9 172 39 35% 34% 36% 35% 36% 37% 33% 39% 31% 35% 33% 32% 39% 41% 20% 20% 43% 20% OPR OPR

TV programmes/ films that require a monthly or yearly subscription to watch, such as Netflix, Amazon Prime Instant Video or Blinkbox 204 78 63 140 64 86 118 126 79 156 24 16 7 124 67 18 164 78 41% 38% 43% 40% 42% 33% 48% 46% 34% 37% 60% 65% 49% 43% 40% 39% 41% 40% F I J J

TV programmes/ films using the catch up services (e.g. BBC iPlayer, ITV Player, All 4, Demand 5, YouView, Sky on Demand or Sky Go, Virgin on Demand) 318 120 97 217 101 155 163 185 133 269 23 18 9 186 128 33 258 138 63% 58% 67% 62% 67% 61% 66% 68% 58% 64% 57% 70% 56% 64% 75% 69% 64% 72% I NQR NQ Any type of on-demand or catch-up service (Net) 425 171 120 291 134 203 221 241 184 353 35 22 14 252 142 42 351 161 84% 83% 82% 83% 88% 79% 90% 89% 79% 84% 87% 89% 90% 87% 83% 88% 87% 83% F I None of these 73 29 26 55 17 48 25 29 44 63 5 3 2 37 28 4 45 33 14% 14% 18% 16% 12% 19% 10% 11% 19% 15% 13% 11% 10% 13% 17% 9% 11% 17% G H Q Don't know 6 6 0 6 0 6 0 2 4 6 0 0 0 1 0 1 6 0 1% 3% - 2% - 2% - 1% 2% 1% - - - 0 - 3% 1% - G OR N

Table 7

Index Sheet 20.4.2016 г.

Q1. Ever watch premium channels Q2. On-demand service use Q7/8. Watch Q11. PIN(s) currently set Q13. Know the PIN Q16. Ever use PIN Pay-per- view or 'Standalone subscriptio ' n via TV subscriptio Sky Movies Sky Sports Yes provider n VOD Catch-up TV channel VOD service Yes No Yes No Yes No S T U V W X Y Z a b c d e f

TV programmes/ films using the pay per view services (e.g. on Sky Box Office on Sky on Demand, Virgin Movies on Virgin Media) 86 57 93 176 88 118 73 70 104 62 51 53 44 6 54% 47% 49% 100% 43% 37% 39% 38% 50% 25% 53% 48% 59% 32% U WX b

TV programmes/ films that require a monthly or yearly subscription to watch, such as Netflix, Amazon Prime Instant Video or Blinkbox 89 58 96 88 204 139 83 86 104 85 56 47 48 8 56% 49% 51% 50% 100% 44% 44% 47% 50% 35% 59% 42% 65% 38% U VX b d

TV programmes/ films using the catch up services (e.g. BBC iPlayer, ITV Player, All 4, Demand 5, YouView, Sky on Demand or Sky Go, Virgin on Demand) 110 77 126 118 139 318 141 138 139 149 66 72 55 11 69% 64% 66% 67% 68% 100% 75% 75% 67% 61% 69% 66% 73% 56% VW Any type of on-demand or catch-up service (Net) 152 104 173 176 204 318 173 173 191 196 88 101 72 16 95% 87% 91% 100% 100% 100% 92% 94% 92% 81% 93% 92% 96% 80% TU b None of these 7 14 16 0 0 0 16 11 16 44 7 8 3 4 4% 12% 8% - - - 8% 6% 8% 18% 7% 7% 4% 20% S S a Don't know 2 2 2 0 0 0 0 0 1 2 0 1 0 0 1% 1% 1% - - - - - 1% 1% - 1% - -

Table 8

Index Sheet 20.4.2016 г.

Q.3 And which of the following services or apps do you ever use to watch TV programmes and films at home nowadays on a TV set or any other device? Please select all that apply. Base: Total Respondents

Age Gender SEG Nation TV Service Northern Total 11-13 14-15 11-15 16-17 Male Female ABC1 C2DE England Scotland Wales Ireland Satellite Freeview IPTV Pay TV FTA A B C D E F G H I J K L M N O P Q R

Unweighted Base 503 181 172 353 150 235 268 252 251 352 51 50 50 299 167 51 410 189 Weighted Base 503 206 146 352 151 257 246 272 231 423 40* 25* 15* 291 170 47* 402 193 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%* 100%* 100%* 100% 100% 100%* 100% 100% BBC iPlayer 320 121 92 213 107 152 168 189 130 272 25 14 9 175 123 34 252 135 64% 59% 63% 60% 71% 59% 68% 70% 56% 64% 61% 57% 58% 60% 72% 71% 63% 70% BD F I NQ N YouTube 300 110 89 199 101 146 154 162 138 256 20 14 10 177 107 30 240 122 60% 53% 61% 57% 67% 57% 62% 60% 60% 61% 49% 57% 66% 61% 63% 63% 60% 63% BD Netflix 185 62 49 111 74 83 101 108 77 145 20 13 8 108 67 17 145 78 37% 30% 33% 31% 49% 32% 41% 40% 33% 34% 49% 51% 51% 37% 39% 36% 36% 40% BCD J J J Sky On Demand or Sky Go 148 65 42 106 42 82 66 89 60 124 14 6 5 140 39 12 145 42 29% 31% 29% 30% 28% 32% 27% 33% 26% 29% 35% 24% 31% 48% 23% 25% 36% 22% OPQR OR ITV Hub/ ITV Player 141 52 41 92 49 58 84 73 68 118 9 10 4 72 58 15 115 64 28% 25% 28% 26% 32% 22% 34% 27% 30% 28% 22% 39% 28% 25% 34% 31% 29% 33% F N N N All 4 / 4oD 139 50 31 81 58 52 87 83 56 113 13 9 4 72 61 14 108 68 28% 24% 22% 23% 38% 20% 35% 31% 24% 27% 33% 35% 27% 25% 36% 30% 27% 35% BCD F NQ NQ Demand 5 96 33 34 68 28 51 45 49 47 74 11 7 3 53 36 8 81 40 19% 16% 23% 19% 19% 20% 18% 18% 20% 18% 28% 30% 20% 18% 21% 17% 20% 21% J Amazon Prime Instant Video 60 21 19 39 21 26 34 44 17 46 7 5 2 31 25 6 46 28 12% 10% 13% 11% 14% 10% 14% 16% 7% 11% 18% 21% 12% 11% 15% 13% 11% 14% I J iTunes 57 23 20 44 13 28 28 33 23 41 7 6 3 39 22 6 46 24 11% 11% 14% 12% 8% 11% 12% 12% 10% 10% 18% 23% 19% 13% 13% 12% 12% 12% J Virgin TV On Demand/ Virgin TV Anywhere 39 16 14 30 9 19 19 22 16 31 4 2 1 3 8 0 35 8 8% 8% 9% 8% 6% 8% 8% 8% 7% 7% 11% 8% 9% 1% 4% - 9% 4% N NOPR Now TV 38 14 10 24 14 16 22 21 17 29 4 4 1 23 19 2 25 20 8% 7% 7% 7% 10% 6% 9% 8% 7% 7% 10% 16% 9% 8% 11% 3% 6% 10% J Q Q Blinkbox 10 2 3 6 4 6 3 5 4 6 1 2 1 3 6 1 6 6 2% 1% 2% 2% 3% 2% 1% 2% 2% 1% 2% 6% 6% 1% 3% 3% 1% 3% J J Other streaming website 2 1 0 1 1 0 2 0 2 1 1 0 0 0 1 0 1 1 0 0 - 0 1% - 1% - 1% 0 2% - - - 1% - 0 0

Any services or apps (Net) 474 189 139 328 146 236 238 257 217 395 39 24 15 275 159 47 380 182 94% 92% 95% 93% 97% 92% 97% 95% 94% 94% 97% 97% 100% 94% 93% 100% 95% 94% F PSB catch-up (Net) 352 134 102 236 116 168 184 202 150 297 29 16 10 195 130 38 282 143 70% 65% 70% 67% 77% 65% 75% 74% 65% 70% 72% 65% 65% 67% 76% 80% 70% 74% BD F I N Subscription (Net) 318 132 90 222 96 155 163 179 139 253 33 19 13 202 102 26 264 115 63% 64% 62% 63% 64% 60% 66% 66% 60% 60% 83% 76% 83% 69% 60% 55% 66% 60% J J J OPR None of these/ Don't know 30 17 8 25 5 21 9 15 15 28 1 1 0 16 12 0 22 12 6% 8% 6% 7% 3% 8% 4% 5% 7% 7% 3% 3% - 6% 7% - 5% 6%

Table 9

Index Sheet 20.4.2016 г.

Q1. Ever watch premium channels Q2. On-demand service use Q7/8. Watch Q11. PIN(s) currently set Q13. Know the PIN Q16. Ever use PIN Pay-per- view or 'Standalone subscription ' via TV subscription Sky Movies Sky Sports Yes provider VOD Catch-up TV channel VOD service Yes No Yes No Yes No S T U V W X Y Z a b c d e f

Unweighted Base 159 112 188 177 218 319 200 192 212 237 101 108 82 19 Weighted Base 160 120* 190 176 204 318 189 184 209 242 95* 110* 75* 20** 100% 100%* 100% 100% 100% 100% 100% 100% 100% 100% 100%* 100%* 100%* 100%** BBC iPlayer 108 82 127 123 135 258 136 141 129 161 56 70 48 9 67% 69% 67% 70% 66% 81% 72% 77% 62% 66% 59% 64% 64% 42% VW Y YouTube 103 72 120 115 135 211 125 124 126 145 55 70 46 9 64% 60% 63% 65% 66% 66% 66% 68% 60% 60% 58% 64% 61% 46%

Sky On Demand or Sky Go 81 64 96 89 74 119 64 63 79 58 34 45 29 5 50% 53% 51% 50% 36% 37% 34% 34% 38% 24% 36% 40% 39% 24% WX b Netflix 65 47 78 75 153 121 74 83 84 83 45 39 36 9 41% 40% 41% 43% 75% 38% 39% 45% 40% 34% 47% 36% 48% 44% VX Y ITV Hub/ ITV Player 53 39 60 66 64 122 61 67 67 65 35 33 29 6 33% 33% 32% 38% 31% 38% 32% 36% 32% 27% 36% 30% 39% 28% W All 4 / 4oD 51 37 59 62 68 120 70 73 58 73 28 30 23 5 32% 31% 31% 35% 33% 38% 37% 39% 28% 30% 30% 27% 31% 26%

Demand 5 41 32 46 42 44 86 45 44 50 37 26 23 22 4 26% 26% 24% 24% 22% 27% 24% 24% 24% 15% 28% 21% 30% 20% b iTunes 29 21 32 33 37 46 23 21 28 23 16 12 16 0 18% 17% 17% 19% 18% 15% 12% 11% 13% 9% 17% 10% 22% -

Amazon Prime Instant Video 24 15 25 29 54 47 23 23 29 25 17 13 17 0 15% 13% 13% 16% 26% 15% 12% 13% 14% 11% 17% 12% 22% - VX Virgin TV On Demand/ Virgin TV Anywhere 19 12 19 26 23 28 18 15 22 12 11 11 8 3 12% 10% 10% 15% 11% 9% 10% 8% 11% 5% 11% 10% 10% 14% X b Now TV 15 13 16 17 24 34 13 19 18 17 9 9 9 0 9% 11% 9% 10% 12% 11% 7% 10% 9% 7% 10% 8% 12% - Y Blinkbox 4 2 4 3 6 7 3 5 4 6 3 0 3 0 2% 2% 2% 2% 3% 2% 2% 3% 2% 2% 3% 0 4% -

Other streaming website 0 0 0 0 2 0 1 1 1 1 1 0 1 0 - - - - 1% - 0 0 0 0 1% - 1% -

Any services or apps (Net) 157 114 184 175 204 316 184 182 200 227 93 105 75 18 98% 95% 97% 99% 100% 99% 97% 99% 96% 94% 98% 95% 100% 89% U PSB catch-up (Net) 122 90 142 135 152 276 147 154 146 172 67 77 57 10 76% 75% 75% 77% 74% 87% 78% 84% 70% 71% 70% 70% 76% 48% VW Y Subscription (Net) 130 97 151 141 196 225 124 128 147 141 70 78 58 11 81% 81% 80% 80% 96% 71% 65% 70% 70% 58% 73% 70% 78% 55% X VX b None of these/ Don't know 3 6 6 1 1 2 6 2 9 15 2 5 0 2 2% 5% 3% 1% 0 1% 3% 1% 4% 6% 2% 5% - 11% S

Table 10

Index Sheet 20.4.2016 г.

Q.4 Which of the following devices do you ever use to watch TV programmes or films at the time of broadcast? By 'at the time of broadcast', we mean as they are shown on TV at the scheduled time (i.e. as listed in the TV Guide) rather than watching later through a catch-up or on-demand service. Base: Total Respondents

Age Gender SEG Nation TV Service Northern Total 11-13 14-15 11-15 16-17 Male Female ABC1 C2DE England Scotland Wales Ireland Satellite Freeview IPTV Pay TV FTA A B C D E F G H I J K L M N O P Q R

Tablet computer (such as an iPad) 120 42 35 77 43 51 69 66 53 99 8 6 7 78 41 13 96 47 24% 20% 24% 22% 29% 20% 28% 24% 23% 23% 19% 24% 46% 27% 24% 28% 24% 25% F JKL Smartphone 115 41 32 73 42 54 61 58 57 92 10 7 6 70 39 15 96 44 23% 20% 22% 21% 28% 21% 25% 21% 25% 22% 26% 28% 39% 24% 23% 32% 24% 23% J

Set-top box connected to your TV set (e.g. from Sky, Virgin, YouView) 106 44 33 77 29 59 46 65 41 90 7 6 3 76 35 10 100 38 21% 21% 22% 22% 19% 23% 19% 24% 18% 21% 16% 25% 21% 26% 21% 20% 25% 20%

Games console connected to your TV set 90 36 24 60 30 62 28 49 41 71 8 6 5 61 29 7 77 35 18% 17% 17% 17% 20% 24% 11% 18% 18% 17% 21% 22% 34% 21% 17% 16% 19% 18% G J Desktop computer 68 22 20 41 27 35 33 35 33 54 7 5 2 40 23 11 57 25 14% 10% 14% 12% 18% 14% 13% 13% 14% 13% 18% 21% 11% 14% 14% 23% 14% 13%

Personal electronic device (PED) (Net) 218 79 63 142 76 99 118 120 98 179 19 11 9 132 70 26 182 81 43% 38% 43% 40% 51% 39% 48% 44% 42% 42% 48% 45% 57% 46% 41% 55% 45% 42% BD J None of these 13 2 3 5 8 7 6 7 6 11 2 0 0 8 3 2 10 6 3% 1% 2% 2% 5% 3% 3% 3% 3% 3% 5% - - 3% 2% 4% 2% 3% BD O Don't know 3 3 0 3 0 3 0 0 3 3 0 0 0 1 0 0 3 0 1% 1% - 1% - 1% - - 1% 1% - - - 0 - - 1% -

Table 11

Index Sheet 20.4.2016 г.

Unweighted Base 159 112 188 177 218 319 200 192 212 237 101 108 82 19 Weighted Base 160 120* 190 176 204 318 189 184 209 242 95* 110* 75* 20** 100% 100%* 100% 100% 100% 100% 100% 100% 100% 100% 100%* 100%* 100%* 100%** TV set 118 94 142 109 140 236 137 128 144 177 58 84 43 14 74% 79% 75% 62% 69% 74% 72% 70% 69% 73% 61% 76% 58% 70% V c Laptop or netbook 53 38 63 56 66 93 50 54 51 63 27 23 21 6 33% 32% 33% 32% 33% 29% 26% 30% 24% 26% 28% 21% 28% 29%

Smart TV set 50 37 54 70 68 84 39 44 60 51 28 31 25 4 31% 31% 29% 40% 33% 27% 20% 24% 29% 21% 30% 28% 33% 18% X X

Set-top box connected to your TV set (e.g. from Sky, Virgin, YouView) 50 44 57 66 58 79 35 42 62 39 26 36 23 3 31% 37% 30% 38% 28% 25% 19% 23% 30% 16% 27% 33% 31% 15% U WX b

Tablet computer (such as an iPad) 43 31 51 53 63 89 48 54 55 54 27 28 22 5 27% 26% 27% 30% 31% 28% 26% 29% 26% 22% 29% 25% 29% 25%

Smartphone 37 32 48 48 62 80 51 56 57 48 29 28 23 6 23% 27% 25% 27% 30% 25% 27% 30% 27% 20% 30% 26% 30% 31%

Desktop computer 35 26 39 31 38 42 25 26 27 34 14 13 11 3 22% 21% 21% 18% 19% 13% 13% 14% 13% 14% 15% 12% 15% 15% X Games console connected to your TV set 35 26 38 45 49 60 39 41 42 40 19 21 14 5 22% 22% 20% 26% 24% 19% 20% 22% 20% 17% 20% 19% 19% 26% X Personal electronic device (PED) (Net) 82 60 97 90 107 155 86 96 102 96 48 52 38 10 51% 50% 51% 51% 52% 49% 45% 52% 49% 40% 51% 47% 51% 50% Y None of these 1 1 2 1 3 4 7 8 3 9 3 0 2 1 1% 1% 1% 1% 1% 1% 4% 4% 1% 4% 3% - 2% 6%

Don't know 0 0 0 0 0 1 0 0 0 0 0 0 0 0 - - - - - 0 ------

Table 12

Index Sheet 20.4.2016 г.

Q.5 And which of the following devices do you ever use to watch TV programmes or films using catch-up or on-demand services? Base: Total Respondents

Age Gender SEG Nation TV Service Northern Total 11-13 14-15 11-15 16-17 Male Female ABC1 C2DE England Scotland Wales Ireland Satellite Freeview IPTV Pay TV FTA A B C D E F G H I J K L M N O P Q R

Tablet computer (such as an iPad) 149 59 43 102 46 60 89 84 64 123 12 6 7 87 61 14 114 67 30% 29% 30% 29% 31% 23% 36% 31% 28% 29% 30% 25% 47% 30% 36% 30% 28% 35% F JL Smart TV set 112 52 27 79 32 57 55 69 43 94 8 7 2 76 29 8 100 33 22% 25% 19% 23% 21% 22% 22% 25% 19% 22% 21% 28% 16% 26% 17% 18% 25% 17% OR OR

Set-top box connected to your TV set (e.g. from Sky, Virgin, YouView) 105 40 32 72 33 51 53 66 39 86 11 6 2 74 41 6 98 42 21% 19% 22% 20% 22% 20% 22% 24% 17% 20% 27% 22% 12% 26% 24% 13% 24% 22% I R Smartphone 95 27 27 54 41 42 53 48 47 74 11 6 4 53 36 12 74 39 19% 13% 19% 15% 27% 16% 21% 18% 20% 17% 28% 22% 28% 18% 21% 25% 18% 20% BD Games console connected to your TV set 83 29 20 49 35 60 24 50 33 64 9 6 5 55 30 10 69 33 17% 14% 14% 14% 23% 23% 10% 18% 14% 15% 23% 22% 32% 19% 18% 22% 17% 17% BCD G J Desktop computer 78 21 19 40 38 39 39 47 30 63 7 6 2 41 32 7 56 36 15% 10% 13% 11% 25% 15% 16% 17% 13% 15% 18% 23% 11% 14% 19% 14% 14% 18% BCD Personal electronic device (PED) (Net) 279 98 78 176 102 120 159 158 121 231 23 15 10 155 103 29 216 116 55% 48% 54% 50% 68% 47% 64% 58% 52% 55% 56% 61% 65% 53% 60% 62% 54% 60% BCD F None of these 34 19 10 29 5 21 13 16 18 30 2 1 0 17 13 1 21 16 7% 9% 7% 8% 3% 8% 5% 6% 8% 7% 5% 6% 1% 6% 8% 2% 5% 8%

Don't know 8 4 1 5 3 6 2 1 6 8 0 0 0 4 5 0 4 5 2% 2% 1% 1% 2% 2% 1% 1% 3% 2% - - - 1% 3% - 1% 3%

Table 13

Index Sheet 20.4.2016 г.

Q.5 And which of the following devices do you ever use to watch TV programmes or films using catch-up or on-demand services? Base: Total Respondents

Unweighted Base 159 112 188 177 218 319 200 192 212 237 101 108 82 19 Weighted Base 160 120* 190 176 204 318 189 184 209 242 95* 110* 75* 20** 100% 100%* 100% 100% 100% 100% 100% 100% 100% 100% 100%* 100%* 100%* 100%** TV set 84 60 98 89 112 174 95 93 116 101 49 67 35 14 52% 50% 52% 51% 55% 55% 50% 51% 56% 42% 51% 60% 46% 71% b Laptop or netbook 59 49 73 59 78 123 73 66 53 95 27 25 23 4 37% 41% 38% 34% 38% 39% 39% 36% 25% 39% 28% 22% 30% 20% a

Tablet computer (such as an iPad) 49 34 56 59 76 115 55 59 60 72 24 36 18 6 30% 29% 30% 33% 37% 36% 29% 32% 29% 30% 26% 33% 24% 31%

Smart TV set 47 34 50 63 68 81 36 40 56 45 29 26 24 5 29% 28% 26% 36% 33% 26% 19% 22% 27% 19% 31% 24% 32% 25% U X X

Set-top box connected to your TV set (e.g. from Sky, Virgin, YouView) 47 42 55 57 60 88 40 43 58 40 30 28 25 5 29% 35% 29% 33% 29% 28% 21% 24% 28% 17% 32% 25% 34% 23% U b Desktop computer 35 25 38 30 45 44 32 32 33 37 18 15 16 2 22% 21% 20% 17% 22% 14% 17% 17% 16% 15% 19% 14% 22% 8% X Games console connected to your TV set 32 24 35 40 43 63 35 35 33 43 15 18 10 5 20% 20% 19% 23% 21% 20% 19% 19% 16% 18% 15% 16% 13% 24%

Smartphone 28 22 36 39 48 73 49 52 39 45 20 19 16 4 18% 19% 19% 22% 23% 23% 26% 28% 19% 19% 21% 17% 22% 20%

Personal electronic device (PED) (Net) 92 70 112 100 132 204 120 120 103 146 47 54 37 10 57% 59% 59% 57% 65% 64% 64% 65% 49% 60% 50% 49% 50% 49% V V a None of these 4 6 6 0 3 2 8 3 7 23 0 7 0 0 2% 5% 3% - 2% 1% 4% 1% 3% 10% - 6% - - Z a c Don't know 0 1 1 0 1 1 3 1 2 3 0 1 0 0 - 1% 1% - 0 0 1% 0 1% 1% - 1% - -

Table 14

Index Sheet 20.4.2016 г.

Q.6 Do you ever watch TV programmes or films in your house that are broadcast on a TV channel after 9pm? Base: Total Respondents

Age Gender SEG Nation TV Service Northern Total 11-13 14-15 11-15 16-17 Male Female ABC1 C2DE England Scotland Wales Ireland Satellite Freeview IPTV Pay TV FTA A B C D E F G H I J K L M N O P Q R

Table 15

Index Sheet 20.4.2016 г.

Q.6 Do you ever watch TV programmes or films in your house that are broadcast on a TV channel after 9pm? Base: Total Respondents

Unweighted Base 159 112 188 177 218 319 200 192 212 237 101 108 82 19 Weighted Base 160 120* 190 176 204 318 189 184 209 242 95* 110* 75* 20** 100% 100%* 100% 100% 100% 100% 100% 100% 100% 100% 100%* 100%* 100%* 100%** Yes 150 112 175 155 171 272 189 167 171 191 86 82 70 17 93% 93% 92% 88% 84% 86% 100% 91% 82% 79% 91% 75% 94% 81% Z d No 9 7 13 20 26 43 0 13 31 49 5 26 1 4 6% 6% 7% 12% 13% 14% - 7% 15% 20% 5% 23% 2% 19% Y c Don't know 1 1 2 0 7 3 0 4 7 3 4 2 4 0 1% 1% 1% - 3% 1% - 2% 3% 1% 4% 2% 5% - VX

Table 16

Index Sheet 20.4.2016 г.

Q.7 And when you watch programmes or films in your house that are broadcast on a TV channel after 9pm, do you ever watch them...? Base: Respondents who watch TV programmes or films that are broadcast on a TV channel after 9pm

Age Gender SEG Nation TV Service Northern Total 11-13 14-15 11-15 16-17 Male Female ABC1 C2DE England Scotland Wales Ireland Satellite Freeview IPTV Pay TV FTA A B C D E F G H I J K L M N O P Q R

Unweighted Base 400 122 142 264 136 186 214 205 195 277 39 41 43 245 141 37 329 156 Weighted Base 392 138 119 257 135 201 191 221 171 329 30* 20* 13* 232 143 33* 314 157 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%* 100%* 100%* 100% 100% 100%* 100% 100% Alone 189 44 59 102 87 103 87 112 78 156 16 10 7 107 75 14 149 81 48% 32% 49% 40% 64% 51% 45% 50% 46% 48% 52% 48% 58% 46% 52% 44% 47% 51% BD B BCD With other under 18s 90 24 25 49 41 31 59 53 36 72 11 5 2 43 39 12 69 41 23% 18% 21% 19% 30% 15% 31% 24% 21% 22% 36% 23% 19% 19% 27% 35% 22% 26% BD F N N N N With adults (aged 18+) 313 119 94 213 100 153 160 180 133 266 23 15 10 187 121 28 251 133 80% 86% 79% 83% 74% 76% 84% 81% 78% 81% 76% 72% 77% 81% 84% 84% 80% 84% E With others (Net) 327 122 99 220 107 158 169 185 142 277 24 15 11 191 126 31 260 138 83% 88% 83% 86% 79% 78% 88% 84% 83% 84% 80% 75% 83% 82% 88% 92% 83% 88% F Don't know 5 2 1 2 3 2 4 2 4 5 0 0 0 1 2 0 3 2 1% 1% 1% 1% 2% 1% 2% 1% 2% 2% - - - 1% 2% - 1% 2%

Table 17

Index Sheet 20.4.2016 г.

Unweighted Base 149 105 174 159 183 276 200 178 176 189 92 82 77 15 Weighted Base 150 112* 175 155 171 272 189 167 171 191 86* 82* 70* 17** 100% 100%* 100% 100% 100% 100% 100% 100% 100% 100% 100%* 100%* 100%* 100%** Alone 72 49 81 73 83 141 189 130 74 101 47 26 39 8 48% 44% 46% 47% 48% 52% 100% 78% 44% 53% 55% 32% 56% 48% Z d With other under 18s 36 22 37 38 48 65 61 47 40 45 26 13 21 4 24% 19% 21% 25% 28% 24% 32% 28% 23% 23% 30% 16% 30% 27% U With adults (aged 18+) 123 94 145 126 141 220 121 120 139 148 64 74 50 14 82% 84% 83% 81% 82% 81% 64% 72% 81% 77% 74% 90% 71% 85% Y c With others (Net) 129 97 151 129 148 229 129 122 146 155 68 75 53 15 87% 87% 86% 83% 87% 84% 68% 73% 85% 81% 79% 91% 75% 94% c Don't know 0 0 0 0 0 4 0 1 0 3 0 0 0 0 - - - - - 1% - 1% - 2% - - - -

Table 18

Index Sheet 20.4.2016 г.

Q.8a Do you ever watch programmes which were originally broadcast after 9pm at a time before that (e.g. during the daytime or early evening) on a video-on-demand (VOD) or catch-up service (e.g. BBC iPlayer, ITV Player), either on a television or other device that may be used to view content online? Base: Total Respondents

Age Gender SEG Nation TV Service Northern Total 11-13 14-15 11-15 16-17 Male Female ABC1 C2DE England Scotland Wales Ireland Satellite Freeview IPTV Pay TV FTA A B C D E F G H I J K L M N O P Q R

Table 19

Index Sheet 20.4.2016 г.

Unweighted Base 159 112 188 177 218 319 200 192 212 237 101 108 82 19 Weighted Base 160 120* 190 176 204 318 189 184 209 242 95* 110* 75* 20** 100% 100%* 100% 100% 100% 100% 100% 100% 100% 100% 100%* 100%* 100%* 100%** Yes 116 82 133 131 150 228 146 184 144 141 75 69 65 10 73% 68% 70% 75% 73% 72% 77% 100% 69% 58% 79% 63% 87% 49% Y b d No 32 30 42 26 31 62 27 0 47 80 12 33 4 8 20% 25% 22% 15% 15% 19% 14% - 22% 33% 13% 30% 6% 40% Z a c Don't know 12 7 15 18 24 28 17 0 18 21 8 8 6 2 8% 6% 8% 10% 12% 9% 9% - 9% 9% 8% 7% 7% 11% Z

Table 20

Index Sheet 20.4.2016 г.

Q.8b Was user age verification required (e.g. you had to tick a box to say that you were over 16 or 18)? Base: Respondents who watch programmes originally broadcast after 9pm at a time before that on a video-on-demand (VoD) or catch-up service

Age Gender SEG Nation TV Service Northern Total 11-13 14-15 11-15 16-17 Male Female ABC1 C2DE England Scotland Wales Ireland Satellite Freeview IPTV Pay TV FTA A B C D E F G H I J K L M N O P Q R

Table 21

Index Sheet 20.4.2016 г.

Unweighted Base 119 80 136 133 159 234 156 192 152 141 83 69 73 10 Weighted Base 116 82* 133 131 150 228 146 184 144 141 75* 69* 65* 10** 100% 100%* 100% 100% 100% 100% 100% 100% 100% 100% 100%* 100%* 100%* 100%** Yes 53 42 61 68 76 108 76 90 66 70 43 23 42 1 46% 51% 46% 52% 51% 47% 52% 49% 46% 49% 57% 33% 64% 12% d No 47 30 52 49 55 94 54 74 62 57 25 37 19 6 40% 36% 40% 37% 37% 41% 37% 40% 43% 40% 34% 53% 29% 62% c Don't know 17 10 19 14 18 27 16 19 16 14 7 10 4 3 14% 12% 14% 11% 12% 12% 11% 10% 11% 10% 9% 14% 6% 25%

Table 22

Index Sheet 20.4.2016 г.

Q.8c And when you watch programmes that were originally broadcast after 9pm before that (e.g. during the daytime or early evening) on a video-on-demand or catch-up service, do you ever watch them...? Base: Respondents who watch programmes originally broadcast after 9pm at a time before that on a video-on-demand (VoD) or catch-up service

Age Gender SEG Nation TV Service Northern Total 11-13 14-15 11-15 16-17 Male Female ABC1 C2DE England Scotland Wales Ireland Satellite Freeview IPTV Pay TV FTA A B C D E F G H I J K L M N O P Q R

Unweighted Base 317 95 108 203 114 135 182 171 146 210 35 41 31 198 104 33 269 118 Weighted Base 307 104* 90* 194 113* 142 164 181 126 249 27* 21* 10** 188 102* 29** 255 115* 100% 100%* 100%* 100% 100%* 100% 100% 100% 100% 100% 100%* 100%* 100%** 100% 100%* 100%** 100% 100%* Alone 184 37 57 94 90 84 100 113 71 148 19 12 5 104 69 19 140 80 60% 35% 63% 48% 80% 59% 61% 62% 56% 60% 68% 56% 57% 55% 68% 64% 55% 70% BD B BCD NQ NQ With other under 18s 70 19 21 40 30 28 42 38 31 53 8 7 1 36 26 11 59 29 23% 18% 24% 21% 26% 20% 25% 21% 25% 21% 29% 35% 13% 19% 25% 36% 23% 25% N With adults (aged 18+) 195 81 55 136 59 87 108 111 84 161 15 12 7 119 70 17 169 77 64% 78% 62% 70% 52% 61% 65% 61% 67% 65% 56% 57% 74% 64% 69% 58% 66% 67% CDE CE With others (Net) 214 88 60 148 66 94 119 123 91 174 18 15 7 128 75 21 185 82 70% 85% 67% 76% 58% 66% 73% 68% 72% 70% 65% 71% 77% 68% 74% 73% 73% 71% CDE CE N Don't know 4 2 0 2 2 1 4 2 2 4 0 1 0 3 2 0 2 2 1% 2% - 1% 2% 0 2% 1% 2% 1% - 3% - 1% 2% - 1% 2%

Table 23

Index Sheet 20.4.2016 г.

Unweighted Base 119 80 136 133 159 234 156 192 152 141 83 69 73 10 Weighted Base 116 82* 133 131 150 228 146 184 144 141 75* 69* 65* 10** 100% 100%* 100% 100% 100% 100% 100% 100% 100% 100% 100%* 100%* 100%* 100%** Alone 64 41 72 70 86 138 130 184 78 91 48 29 43 5 55% 50% 54% 54% 58% 61% 89% 100% 54% 65% 64% 42% 66% 55% Y d With other under 18s 26 17 28 32 40 51 43 43 27 37 18 9 16 2 22% 20% 21% 24% 26% 23% 30% 24% 19% 26% 25% 13% 25% 21% Z With adults (aged 18+) 75 54 83 95 94 153 77 88 100 83 45 56 35 9 64% 66% 62% 73% 63% 67% 53% 48% 69% 59% 59% 80% 54% 91% W Z c With others (Net) 87 63 97 100 109 167 85 95 108 92 51 57 42 9 75% 77% 73% 76% 73% 73% 59% 52% 75% 65% 68% 82% 64% 91% Z Don't know 1 0 1 0 1 2 0 0 2 1 1 1 0 1 1% - 1% - 1% 1% - - 1% 1% 1% 2% - 9%

Table 24

Index Sheet 20.4.2016 г.

Q.9 Did you know that on some TV channels have a PIN number that can be set to block you from watching them? Base: Total Respondents

Age Gender SEG Nation TV Service Northern Total 11-13 14-15 11-15 16-17 Male Female ABC1 C2DE England Scotland Wales Ireland Satellite Freeview IPTV Pay TV FTA A B C D E F G H I J K L M N O P Q R

Table 25

Index Sheet 20.4.2016 г.

Q.9 Did you know that on some TV channels have a PIN number that can be set to block you from watching them? Base: Total Respondents

Unweighted Base 159 112 188 177 218 319 200 192 212 237 101 108 82 19 Weighted Base 160 120* 190 176 204 318 189 184 209 242 95* 110* 75* 20** 100% 100%* 100% 100% 100% 100% 100% 100% 100% 100% 100%* 100%* 100%* 100%** Yes 126 89 144 143 166 237 145 145 186 132 87 97 72 15 79% 74% 76% 81% 81% 75% 77% 79% 89% 55% 92% 88% 96% 76% U X X b No 29 28 41 30 37 74 39 37 20 104 6 12 2 4 18% 23% 22% 17% 18% 23% 21% 20% 10% 43% 6% 11% 3% 19% S VW a Don't know 5 3 5 3 2 6 5 2 3 6 2 1 1 1 3% 2% 3% 2% 1% 2% 3% 1% 2% 2% 2% 1% 2% 5%

Table 26

Index Sheet 20.4.2016 г.

Q.10 Which of the following specific features a) do you know about and b) have ever been used in your house?

- Summary - Base: Total Respondents

Don't know about and haven't ever been Know about Ever used Don't know used

Unweighted Base 503 503 503 503 Weighted Base 503 503 503 503 100% 100% 100% 100%

A voluntary PIN set to restrict access to certain programmes or channels 261 84 89 153 52% 17% 18% 30% A voluntary PIN set to prevent broadcast programmes recorded after 9pm from being watched before that time (e.g. Sky+ and Virgin TiVo) 207 64 110 186 41% 13% 22% 37% A voluntary PIN set up to restrict access to a catch-up service through a television set (e.g. BBC iPlayer, All4). 184 44 131 188 37% 9% 26% 37%

A compulsory PIN number required to access scheduled 15 or 18-rated films through either a premium subscription film service (e.g. films watched according to a schedule, like Sky Movies through a Sky set- top box, but not at a time entirely of your choosing, like Sky Go or Now TV) or a pay-per-view service (e.g. films watched at a time of your choosing, like Sky Box Office). 224 77 112 167 45% 15% 22% 33% Other 13 4 94 339 3% 1% 19% 67% Any (Net) 323 136 169 230 64% 27% 34% 46% Any voluntary (Net) 288 111 150 214 57% 22% 30% 43% FW date : 18th March – 4th April Ofcom Daytime PINs: Young people aged 11-17

Table 27

Index Sheet 20.4.2016 г.

Q.10_1 Which of the following specific features a) do you know about and b) have ever been used in your house?

- A voluntary PIN set to restrict access to certain programmes or channels - Base: Total Respondents

Age Gender SEG Nation TV Service Northern Total 11-13 14-15 11-15 16-17 Male Female ABC1 C2DE England Scotland Wales Ireland Satellite Freeview IPTV Pay TV FTA A B C D E F G H I J K L M N O P Q R

Table 28

Index Sheet 20.4.2016 г.

Q.10_1 Which of the following specific features a) do you know about and b) have ever been used in your house?

- A voluntary PIN set to restrict access to certain programmes or channels - Base: Total Respondents

Unweighted Base 159 112 188 177 218 319 200 192 212 237 101 108 82 19 Weighted Base 160 120* 190 176 204 318 189 184 209 242 95* 110* 75* 20** 100% 100%* 100% 100% 100% 100% 100% 100% 100% 100% 100%* 100%* 100%* 100%** Know about 101 78 118 118 126 181 112 121 152 97 68 83 56 12 63% 65% 62% 67% 62% 57% 59% 66% 73% 40% 71% 75% 74% 59% X Y b Ever used 48 34 52 50 51 62 36 46 72 9 39 32 35 4 30% 28% 27% 28% 25% 20% 19% 25% 35% 4% 41% 29% 47% 20% X Y b Don't know 26 21 32 25 26 44 24 18 23 40 10 13 8 3 16% 18% 17% 14% 13% 14% 13% 10% 11% 16% 11% 12% 10% 14%

Don't know about and haven't ever been used 33 20 39 32 52 93 53 45 33 106 17 14 12 6 21% 17% 21% 18% 25% 29% 28% 24% 16% 44% 18% 13% 15% 27% V V a

Table 29

Index Sheet 20.4.2016 г.

Q.10_2 Which of the following specific features a) do you know about and b) have ever been used in your house?

- A voluntary PIN set to prevent broadcast programmes recorded after 9pm from being watched before that time (e.g. Sky+ and Virgin TiVo) - Base: Total Respondents

Age Gender SEG Nation TV Service Northern Total 11-13 14-15 11-15 16-17 Male Female ABC1 C2DE England Scotland Wales Ireland Satellite Freeview IPTV Pay TV FTA A B C D E F G H I J K L M N O P Q R

Table 30

Index Sheet 20.4.2016 г.

Q.10_2 Which of the following specific features a) do you know about and b) have ever been used in your house?

- A voluntary PIN set to prevent broadcast programmes recorded after 9pm from being watched before that time (e.g. Sky+ and Virgin TiVo) - Base: Total Respondents

Unweighted Base 159 112 188 177 218 319 200 192 212 237 101 108 82 19 Weighted Base 160 120* 190 176 204 318 189 184 209 242 95* 110* 75* 20** 100% 100%* 100% 100% 100% 100% 100% 100% 100% 100% 100%* 100%* 100%* 100%** Know about 85 72 103 102 103 147 89 84 128 72 57 70 47 10 53% 60% 54% 58% 51% 46% 47% 46% 61% 30% 60% 63% 63% 49% X b Ever used 37 31 42 39 39 48 23 16 54 9 28 24 24 4 23% 26% 22% 22% 19% 15% 12% 9% 26% 4% 29% 22% 32% 21% X b Don't know 34 24 40 34 36 59 36 35 35 47 13 21 9 4 21% 20% 21% 19% 18% 19% 19% 19% 17% 20% 14% 19% 12% 20%

Don't know about and haven't ever been used 41 24 47 40 64 112 64 65 46 123 25 20 19 6 26% 20% 25% 22% 32% 35% 34% 35% 22% 51% 26% 18% 25% 31% V V a

Table 31

Index Sheet 20.4.2016 г.

Q.10_3 Which of the following specific features a) do you know about and b) have ever been used in your house?

- A voluntary PIN set up to restrict access to a catch-up service through a television set (e.g. BBC iPlayer, All4). - Base: Total Respondents

Age Gender SEG Nation TV Service Northern Total 11-13 14-15 11-15 16-17 Male Female ABC1 C2DE England Scotland Wales Ireland Satellite Freeview IPTV Pay TV FTA A B C D E F G H I J K L M N O P Q R

Don't know 131 60 47 107 23 73 57 82 49 112 9 6 4 72 35 13 109 41 26% 29% 32% 31% 15% 29% 23% 30% 21% 27% 23% 23% 24% 25% 20% 27% 27% 21% E E E I Don't know about and haven't ever been used 188 82 41 122 66 93 95 86 101 162 13 7 5 93 82 23 128 91 37% 40% 28% 35% 43% 36% 39% 32% 44% 38% 33% 29% 32% 32% 48% 48% 32% 47% C C C H NQ NQ NQ

Table 32

Index Sheet 20.4.2016 г.

Q.10_3 Which of the following specific features a) do you know about and b) have ever been used in your house?

- A voluntary PIN set up to restrict access to a catch-up service through a television set (e.g. BBC iPlayer, All4). - Base: Total Respondents

Unweighted Base 159 112 188 177 218 319 200 192 212 237 101 108 82 19 Weighted Base 160 120* 190 176 204 318 189 184 209 242 95* 110* 75* 20** 100% 100%* 100% 100% 100% 100% 100% 100% 100% 100% 100%* 100%* 100%* 100%** Know about 72 63 87 94 99 138 84 92 110 69 55 56 47 8 45% 52% 46% 54% 48% 43% 44% 50% 53% 29% 57% 50% 63% 38% U X b Ever used 22 19 23 31 32 34 17 20 35 8 22 13 20 2 14% 16% 12% 17% 16% 11% 9% 11% 17% 3% 23% 12% 27% 10% X X b Don't know 44 32 52 41 40 71 38 33 45 55 12 31 8 4 28% 27% 28% 23% 20% 22% 20% 18% 21% 23% 13% 28% 11% 19% c Don't know about and haven't ever been used 44 25 50 41 65 109 67 59 54 117 28 23 20 9 27% 21% 26% 23% 32% 34% 36% 32% 26% 49% 30% 21% 26% 43% T V V a

Table 33

Index Sheet 20.4.2016 г.

Q.10_4 Which of the following specific features a) do you know about and b) have ever been used in your house?

- A compulsory PIN number required to access scheduled 15 or 18-rated films through either a premium subscription film service (e.g. films watched according to a schedule, like Sky Movies through a Sky set-top box, but not at a time entirely of your choosing, like Sky Go or Now TV) or a pay-per-view service (e.g. films watched at a time of your choosing, like Sky Box Office). - Base: Total Respondents

Age Gender SEG Nation TV Service Northern Total 11-13 14-15 11-15 16-17 Male Female ABC1 C2DE England Scotland Wales Ireland Satellite Freeview IPTV Pay TV FTA A B C D E F G H I J K L M N O P Q R

Table 34

Index Sheet 20.4.2016 г.

Q.10_4 Which of the following specific features a) do you know about and b) have ever been used in your house?

Unweighted Base 159 112 188 177 218 319 200 192 212 237 101 108 82 19 Weighted Base 160 120* 190 176 204 318 189 184 209 242 95* 110* 75* 20** 100% 100%* 100% 100% 100% 100% 100% 100% 100% 100% 100%* 100%* 100%* 100%** Know about 97 75 115 105 118 159 93 92 131 83 62 68 52 10 61% 63% 61% 60% 58% 50% 49% 50% 63% 34% 65% 61% 70% 48% X X b Ever used 46 36 52 46 45 58 36 35 52 23 33 17 29 4 29% 30% 27% 26% 22% 18% 19% 19% 25% 10% 35% 15% 39% 21% X b d Don't know 30 22 35 37 37 62 34 33 37 50 14 23 9 4 18% 19% 18% 21% 18% 19% 18% 18% 18% 20% 14% 21% 13% 20%

Don't know about and haven't ever been used 34 22 40 33 49 97 62 58 41 110 20 19 13 6 21% 19% 21% 19% 24% 31% 33% 32% 20% 45% 21% 17% 18% 31% VW a

Table 35

Index Sheet 20.4.2016 г.

Q.11 Has anyone at your home currently set a PIN number on any TV channels or services? Base: Total Respondents

Age Gender SEG Nation TV Service Northern Total 11-13 14-15 11-15 16-17 Male Female ABC1 C2DE England Scotland Wales Ireland Satellite Freeview IPTV Pay TV FTA A B C D E F G H I J K L M N O P Q R

Table 36

Index Sheet 20.4.2016 г.

Q.11 Has anyone at your home currently set a PIN number on any TV channels or services? Base: Total Respondents

Unweighted Base 159 112 188 177 218 319 200 192 212 237 101 108 82 19 Weighted Base 160 120* 190 176 204 318 189 184 209 242 95* 110* 75* 20** 100% 100%* 100% 100% 100% 100% 100% 100% 100% 100% 100%* 100%* 100%* 100%** Yes 81 54 92 104 104 139 74 78 209 0 95 110 75 20 51% 45% 48% 59% 51% 44% 39% 42% 100% - 100% 100% 100% 100% WX X b No 65 56 81 62 85 149 101 91 0 242 0 0 0 0 40% 47% 43% 35% 42% 47% 53% 50% - 100% - - - - V a Don't know 14 10 17 10 15 30 14 15 0 0 0 0 0 0 9% 8% 9% 6% 7% 9% 7% 8% ------

Table 37

Index Sheet 20.4.2016 г.

Q.12 Who set the PIN code? Base: Respondents who currently have PIN number(s) set on any TV channel or service at home

Age Gender SEG Nation TV Service Northern Total 11-13 14-15 11-15 16-17 Male Female ABC1 C2DE England Scotland Wales Ireland Satellite Freeview IPTV Pay TV FTA A B C D E F G H I J K L M N O P Q R

Unweighted Base 212 80 67 147 65 105 107 114 98 144 22 27 19 142 47 14 197 56 Weighted Base 209 86* 59* 145 64* 106* 103* 118 91* 172 16** 14** 6** 142 46* 12** 194 55* 100% 100%* 100%* 100% 100%* 100%* 100%* 100% 100%* 100% 100%** 100%** 100%** 100% 100%* 100%** 100% 100%* Parent/ guardian/ carer 189 82 55 137 52 94 95 110 79 153 16 13 6 133 40 8 175 48 90% 96% 93% 94% 81% 89% 92% 93% 87% 89% 100% 93% 96% 94% 85% 69% 90% 88% E E Q Brother or sister 4 0 1 1 3 3 1 1 3 4 0 1 0 0 0 3 4 0 2% - 2% 1% 5% 3% 1% 1% 4% 2% - 5% - - - 24% 2% -

I did 4 1 0 1 3 2 2 2 2 4 0 0 0 3 1 1 4 1 2% 1% - 1% 4% 2% 2% 2% 2% 2% - - - 2% 3% 7% 2% 2%

Other relative 1 1 0 1 0 0 1 0 1 1 0 0 0 1 0 0 1 0 1% 1% - 1% - - 1% - 1% 1% - - - 1% - - 1% -

Nanny/ au pair 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 ------

Other 4 1 1 2 2 2 3 1 3 4 0 0 0 2 1 0 4 1 2% 2% 2% 2% 3% 2% 2% 1% 3% 2% - - 4% 1% 3% - 2% 3%

Don't know 6 0 2 2 4 5 1 4 2 6 0 0 0 3 4 0 5 4 3% - 4% 2% 7% 5% 1% 3% 2% 3% - 2% - 2% 9% - 3% 7% B NQ N

Table 38

Index Sheet 20.4.2016 г.

Q.12 Who set the PIN code? Base: Respondents who currently have PIN number(s) set on any TV channel or service at home

I did 2 2 2 2 0 1 3 2 4 0 3 0 2 1 2% 3% 2% 2% - 1% 4% 2% 2% - 3% - 2% 6%

Brother or sister 2 1 2 0 2 1 1 2 4 0 3 1 3 0 2% 2% 2% - 2% 1% 1% 3% 2% - 3% 1% 4% -

Other relative 0 0 0 0 1 0 0 0 1 0 0 0 0 0 - - - - 1% - - - 1% - - - - -

Nanny/ au pair 0 0 0 0 0 0 0 0 0 0 0 0 0 0 ------

Other 3 0 3 3 1 1 1 1 4 0 2 2 1 1 3% - 3% 3% 1% 1% 2% 2% 2% - 3% 2% 1% 7%

Don't know 0 0 0 1 0 4 3 4 6 0 2 4 2 0 - - - 1% - 3% 5% 6% 3% - 3% 4% 3% -

Table 39

Index Sheet 20.4.2016 г.

Q.13 Do you know the PIN number for these channels or services? Base: Respondents who have anyone at their home currently set a PIN number on any TV channels or services

Age Gender SEG Nation TV Service Northern Total 11-13 14-15 11-15 16-17 Male Female ABC1 C2DE England Scotland Wales Ireland Satellite Freeview IPTV Pay TV FTA A B C D E F G H I J K L M N O P Q R

Unweighted Base 212 80 67 147 65 105 107 114 98 144 22 27 19 142 47 14 197 56 Weighted Base 209 86* 59* 145 64* 106* 103* 118 91* 172 16** 14** 6** 142 46* 12** 194 55* 100% 100%* 100%* 100% 100%* 100%* 100%* 100% 100%* 100% 100%** 100%** 100%** 100% 100%* 100%** 100% 100%* Yes 95 30 26 56 39 45 50 55 41 74 11 9 2 60 17 4 88 21 46% 35% 44% 39% 61% 43% 48% 46% 45% 43% 65% 63% 29% 43% 37% 35% 45% 39% BD No 110 54 33 87 24 59 51 62 48 95 6 5 4 79 29 7 102 33 53% 62% 56% 60% 37% 56% 50% 53% 53% 55% 35% 37% 71% 56% 63% 58% 53% 61% E E E Don't know 4 3 0 3 1 1 2 1 2 4 0 0 0 3 0 1 4 0 2% 3% - 2% 1% 1% 2% 1% 2% 2% - - - 2% - 7% 2% -

Table 40

Index Sheet 20.4.2016 г.

Q.13 Do you know the PIN number for these channels or services? Base: Respondents who have anyone at their home currently set a PIN number on any TV channels or services

Unweighted Base 83 52 93 107 110 143 79 83 212 0 101 108 82 19 Weighted Base 81* 54* 92* 104* 104* 139 74* 78* 209 -** 95* 110* 75* 20** 100%* 100%* 100%* 100%* 100%* 100% 100%* 100%* 100% - ** 100%* 100%* 100%* 100%** Yes 44 27 46 51 56 66 47 48 95 0 95 0 75 20 54% 49% 50% 49% 54% 47% 63% 62% 46% - 100% - 100% 100% U d No 38 26 45 53 47 72 26 29 110 0 0 110 0 0 46% 48% 49% 51% 45% 52% 36% 38% 53% - - 100% - - c Don't know 0 1 1 0 1 1 1 0 4 0 0 0 0 0 - 3% 2% - 1% 1% 1% - 2% - - - - -

Table 41

Index Sheet 20.4.2016 г.

Q.14 How did you get the PIN number? Base: Respondents who know the PIN number(s) for these TV channels or services

Age Gender SEG Nation TV Service Northern Total 11-13 14-15 11-15 16-17 Male Female ABC1 C2DE England Scotland Wales Ireland Satellite Freeview IPTV Pay TV FTA A B C D E F G H I J K L M N O P Q R

Unweighted Base 101 27 31 58 43 45 56 52 49 63 15 17 6 62 20 5 93 24 Weighted Base 95* 30** 26** 56* 39* 45* 50* 55* 41* 74* 11** 9** 2** 60* 17** 4** 88* 21** 100%* 100%** 100%** 100%* 100%* 100%* 100%* 100%* 100%* 100%* 100%** 100%** 100%** 100%* 100%** 100%** 100%* 100%** My parents gave it to me 65 23 17 40 24 30 35 37 27 50 7 7 0 42 8 1 60 12 68% 77% 65% 71% 63% 65% 70% 69% 67% 68% 67% 73% 25% 69% 48% 35% 68% 54%

My parents asked me to set it up/ input in the first place 20 8 6 14 6 13 7 18 2 17 2 1 0 15 4 1 18 4 21% 26% 22% 24% 16% 28% 14% 33% 4% 23% 15% 10% 13% 25% 22% 23% 20% 18% I Brother or sister told me 12 3 5 8 4 6 6 8 4 9 1 2 0 6 0 2 12 0 12% 11% 18% 14% 10% 13% 12% 14% 10% 13% 6% 19% - 10% 3% 42% 13% 2%

I saw my parents/ someone else enter it and have remembered it 8 2 4 6 3 5 3 4 4 6 1 0 1 6 2 0 8 2 9% 6% 15% 10% 6% 11% 7% 8% 10% 9% 7% - 61% 11% 12% - 9% 10%

I guessed it 5 1 2 3 2 1 4 1 4 4 1 0 0 4 2 0 4 3 5% 4% 7% 5% 5% 3% 8% 2% 10% 6% 5% 4% - 6% 14% - 5% 15%

It's the same as their other PIN numbers 1 0 1 1 0 0 1 1 0 1 0 0 0 1 0 0 1 0 1% - 4% 2% - - 2% 2% - 1% - - - 2% - - 1% -

Table 42

Index Sheet 20.4.2016 г.

Q.14 How did you get the PIN number? Base: Respondents who know the PIN number(s) for these TV channels or services

Unweighted Base 46 26 48 55 59 69 50 53 101 0 101 0 82 19 Weighted Base 44* 27** 46* 51* 56* 66* 47* 48* 95* -** 95* -** 75* 20** 100%* 100%** 100%* 100%* 100%* 100%* 100%* 100%* 100%* - ** 100%* - ** 100%* 100%** My parents gave it to me 32 19 34 40 45 44 30 32 65 0 65 0 53 12 73% 73% 75% 78% 80% 67% 64% 66% 68% - 68% - 71% 56% X X My parents asked me to set it up/ input in the first place 9 8 9 14 11 16 11 10 20 0 20 0 14 6 21% 31% 20% 28% 20% 24% 24% 21% 21% - 21% - 19% 28%

Brother or sister told me 5 4 5 5 8 10 4 5 12 0 12 0 11 1 12% 17% 11% 11% 15% 15% 8% 10% 12% - 12% - 14% 5%

I saw my parents/ someone else enter it and have remembered it 5 3 5 4 4 8 5 4 8 0 8 0 7 1 11% 12% 11% 9% 8% 12% 11% 8% 9% - 9% - 9% 7%

It's the same as their other PIN numbers 1 0 1 1 1 1 0 0 1 0 1 0 1 0 2% - 2% 2% 2% 1% - - 1% - 1% - 1% -

I guessed it 0 0 0 0 0 3 2 3 5 0 5 0 3 2 - - - - - 4% 5% 6% 5% - 5% - 4% 10%

Table 43

Index Sheet 20.4.2016 г.

Q.15 Just to clarify, are your parents/ guardians/ the person responsible for the PIN aware that you know the PIN number for these locked channels or services? Base: Respondents who know the PIN number(s) for these TV channels or services

Age Gender SEG Nation TV Service Northern Total 11-13 14-15 11-15 16-17 Male Female ABC1 C2DE England Scotland Wales Ireland Satellite Freeview IPTV Pay TV FTA A B C D E F G H I J K L M N O P Q R

Unweighted Base 101 27 31 58 43 45 56 52 49 63 15 17 6 62 20 5 93 24 Weighted Base 95* 30** 26** 56* 39* 45* 50* 55* 41* 74* 11** 9** 2** 60* 17** 4** 88* 21** 100%* 100%** 100%** 100%* 100%* 100%* 100%* 100%* 100%* 100%* 100%** 100%** 100%** 100%* 100%** 100%** 100%* 100%** Yes 85 24 25 48 37 40 45 47 38 66 8 9 1 54 14 3 78 18 89% 79% 95% 86% 94% 88% 90% 87% 92% 90% 79% 100% 80% 89% 81% 77% 88% 85%

No 4 3 1 4 0 1 3 1 3 3 2 0 0 2 2 1 4 2 5% 12% 2% 7% 1% 2% 7% 2% 8% 3% 14% - 20% 4% 12% 23% 5% 10%

Don't know 6 3 1 4 2 4 1 6 0 5 1 0 0 4 1 0 6 1 6% 10% 3% 6% 6% 10% 3% 11% - 7% 7% - - 7% 6% - 7% 5% I

Table 44

Index Sheet 20.4.2016 г.

No 1 0 1 1 0 3 3 3 4 0 4 0 2 3 2% - 2% 3% - 4% 7% 7% 5% - 5% - 2% 13%

Don't know 3 3 3 2 4 3 2 1 6 0 6 0 4 2 8% 13% 7% 4% 6% 5% 4% 2% 6% - 6% - 5% 11%

Proportions/Means: Columns Tested (5% risk level) - B/C/D/E - F/G - H/I - J/K/L/M - N/O/P/Q/R - S/T/U - V/W/X - Y/Z - a/b - c/d - e/f Overlap formulae used. * small base; ** very small base (under 30) ineligible for sig testing FW date : 18th March – 4th April Proportions/Means: Columns Tested (5% risk level) - B/C/D/E - F/G - H/I - J/K/L/M - N/O/P/Q/R - S/T/U - V/W/X - Y/Z - a/b - c/d - e/f Overlap formulae used. * small base; ** very small base (under 30) ineligible for sig testing FW date : 18th March – 4th April

Table 45

Index Sheet 20.4.2016 г.

Q.16 Do you ever use the PIN number so you can watch these channels or services? Base: Respondents who know the PIN number for these channels or services

Age Gender SEG Nation TV Service Northern Total 11-13 14-15 11-15 16-17 Male Female ABC1 C2DE England Scotland Wales Ireland Satellite Freeview IPTV Pay TV FTA A B C D E F G H I J K L M N O P Q R

Unweighted Base 101 27 31 58 43 45 56 52 49 63 15 17 6 62 20 5 93 24 Weighted Base 95* 30** 26** 56* 39* 45* 50* 55* 41* 74* 11** 9** 2** 60* 17** 4** 88* 21** 100%* 100%** 100%** 100%* 100%* 100%* 100%* 100%* 100%* 100%* 100%** 100%** 100%** 100%* 100%** 100%** 100%* 100%** Yes, regularly (about once a week or more) 34 10 9 19 15 17 17 20 14 24 4 5 1 25 3 1 33 5 35% 32% 35% 33% 39% 37% 34% 36% 35% 33% 33% 53% 68% 41% 18% 14% 37% 22%

Yes, occasionally (about once every month or so) 25 6 6 12 14 13 12 16 9 18 5 2 1 15 7 2 23 8 27% 20% 23% 21% 35% 29% 25% 29% 23% 24% 50% 21% 32% 25% 43% 61% 26% 39%

Yes, but not very often (about every few months or less) 16 4 6 10 6 6 9 9 6 13 1 2 0 6 2 1 12 4 16% 13% 22% 17% 15% 14% 19% 17% 16% 18% 5% 21% - 10% 12% 25% 14% 17%

No, never 20 11 5 16 4 9 11 10 11 19 1 0 0 15 5 0 20 5 21% 35% 21% 29% 11% 20% 23% 18% 26% 25% 12% 4% - 24% 27% - 23% 22%

Yes (Net) 75 19 21 40 35 36 39 45 30 55 9 9 2 46 13 4 67 17 79% 65% 79% 71% 89% 80% 77% 82% 74% 75% 88% 96% 100% 76% 73% 100% 77% 78%

Table 46

Index Sheet 20.4.2016 г.

Q.16 Do you ever use the PIN number so you can watch these channels or services? Base: Respondents who know the PIN number for these channels or services

Unweighted Base 46 26 48 55 59 69 50 53 101 0 101 0 82 19 Weighted Base 44* 27** 46* 51* 56* 66* 47* 48* 95* -** 95* -** 75* 20** 100%* 100%** 100%* 100%* 100%* 100%* 100%* 100%* 100%* - ** 100%* - ** 100%* 100%** Yes, regularly (about once a week or more) 21 14 21 23 23 26 16 17 34 0 34 0 34 0 48% 53% 46% 45% 41% 40% 34% 36% 35% - 35% - 45% -

Yes, occasionally (about once every month or so) 12 8 13 17 16 20 13 17 25 0 25 0 25 0 26% 31% 28% 33% 28% 30% 29% 34% 27% - 27% - 34% -

Yes, but not very often (about every few months or less) 5 1 6 5 10 9 10 9 16 0 16 0 16 0 12% 5% 13% 10% 17% 13% 20% 18% 16% - 16% - 21% -

No, never 6 3 6 6 8 11 8 5 20 0 20 0 0 20 14% 11% 14% 13% 14% 17% 17% 11% 21% - 21% - - 100%

Yes (Net) 38 24 40 44 48 55 39 43 75 0 75 0 75 0 86% 89% 86% 87% 86% 83% 83% 89% 79% - 79% - 100% -

Table 47

Index Sheet 20.4.2016 г.

Q.17 Do you know the PIN number(s) of your parent(s)/ guardian(s) for other things like their cash point card or credit card? Base: Total Respondents

Age Gender SEG Nation TV Service Northern Total 11-13 14-15 11-15 16-17 Male Female ABC1 C2DE England Scotland Wales Ireland Satellite Freeview IPTV Pay TV FTA A B C D E F G H I J K L M N O P Q R

Don't know 14 9 3 12 2 7 7 8 6 13 0 0 1 6 1 2 13 2 3% 4% 2% 3% 2% 3% 3% 3% 3% 3% - 1% 3% 2% 1% 5% 3% 1% O O O

Table 48

Index Sheet 20.4.2016 г.

Q.17 Do you know the PIN number(s) of your parent(s)/ guardian(s) for other things like their cash point card or credit card? Base: Total Respondents

Unweighted Base 159 112 188 177 218 319 200 192 212 237 101 108 82 19 Weighted Base 160 120* 190 176 204 318 189 184 209 242 95* 110* 75* 20** 100% 100%* 100% 100% 100% 100% 100% 100% 100% 100% 100%* 100%* 100%* 100%** Yes 41 27 44 47 57 79 50 58 55 50 46 9 37 9 26% 22% 23% 27% 28% 25% 27% 32% 26% 21% 48% 8% 49% 43% U d No 116 91 144 126 144 235 138 126 152 188 48 101 38 10 72% 76% 76% 72% 70% 74% 73% 68% 73% 78% 51% 91% 51% 51% S c Don't know 3 2 3 2 3 4 1 0 2 4 1 0 0 1 2% 1% 1% 1% 2% 1% 1% - 1% 2% 1% 0 - 6%

Table 49

Index Sheet 20.4.2016 г.

Q.18 How did you get the PIN number(s) for these other things? Base: Respondents who know PIN number(s) of parent(s)/guardian(s) for other things like cashpoint or credit card

Age Gender SEG Nation TV Service Northern Total 11-13 14-15 11-15 16-17 Male Female ABC1 C2DE England Scotland Wales Ireland Satellite Freeview IPTV Pay TV FTA A B C D E F G H I J K L M N O P Q R

Unweighted Base 111 29 42 71 40 44 67 56 55 84 10 11 6 59 31 9 89 34 Weighted Base 110* 35** 37* 72* 39* 49* 62* 58* 53* 96* 8** 5** 2** 58* 31** 8** 87* 34** 100%* 100%** 100%* 100%* 100%* 100%* 100%* 100%* 100%* 100%* 100%** 100%** 100%** 100%* 100%** 100%** 100%* 100%** My parents gave it to me 82 21 27 48 34 29 52 40 41 71 6 4 1 40 28 6 60 31 74% 59% 73% 67% 87% 60% 85% 70% 78% 74% 77% 73% 62% 69% 89% 76% 69% 90% D F

I saw my parents/ someone else enter it and have remembered it 29 14 8 22 7 20 9 20 9 24 3 1 0 18 6 1 26 6 26% 40% 22% 31% 18% 42% 14% 35% 17% 25% 41% 25% 22% 31% 18% 12% 30% 16% G I It's the same as their other PIN numbers 14 7 3 10 4 6 8 13 1 12 2 0 0 10 5 1 9 6 13% 20% 9% 15% 10% 13% 13% 23% 2% 12% 21% 8% 16% 17% 16% 12% 11% 18% I Q My parents asked me to set it up/ input in the first place 11 5 3 7 3 5 5 7 4 10 0 1 0 7 5 1 9 5 10% 13% 7% 10% 9% 11% 9% 12% 7% 10% - 17% - 13% 15% 18% 10% 13%

Brother or sister told me 7 2 4 6 1 4 3 4 3 6 0 1 0 4 2 1 7 2 6% 6% 10% 8% 4% 9% 5% 7% 6% 6% - 19% - 7% 6% 18% 8% 6%

I guessed it 2 0 1 1 1 0 2 1 1 0 2 0 0 2 0 0 2 0 1% - 2% 1% 2% - 3% 1% 2% - 21% - - 3% - - 2% -

Other 1 0 1 1 0 1 0 0 1 1 0 0 0 1 0 0 1 0 1% - 3% 2% - 2% - - 2% 1% - - - 2% - - 1% -

Table 50

Index Sheet 20.4.2016 г.

Q.18 How did you get the PIN number(s) for these other things? Base: Respondents who know PIN number(s) of parent(s)/guardian(s) for other things like cashpoint or credit card

Unweighted Base 42 24 44 47 59 81 56 62 56 50 46 10 38 8 Weighted Base 41* 27** 44* 47* 57* 79* 50* 58* 55* 50* 46* 9** 37* 9** 100%* 100%** 100%* 100%* 100%* 100%* 100%* 100%* 100%* 100%* 100%* 100%** 100%* 100%** My parents gave it to me 30 18 31 35 47 64 43 47 37 40 33 4 27 6 72% 65% 70% 73% 83% 81% 85% 81% 69% 80% 73% 46% 74% 68%

I saw my parents/ someone else enter it and have remembered it 14 10 14 12 14 22 11 11 16 12 14 2 11 3 34% 39% 32% 26% 24% 27% 22% 19% 29% 24% 30% 22% 30% 32%

It's the same as their other PIN numbers 6 4 6 6 10 10 6 10 6 7 5 1 5 0 16% 16% 15% 13% 18% 12% 13% 17% 11% 14% 10% 15% 12% -

My parents asked me to set it up/ input in the first place 4 4 4 6 6 8 5 4 7 3 7 0 6 1 9% 14% 8% 13% 11% 11% 10% 8% 13% 5% 16% - 16% 14%

I guessed it 1 0 1 0 1 2 2 2 0 2 0 0 0 0 2% - 1% - 1% 2% 3% 3% - 3% - - - -

Brother or sister told me 0 2 2 5 2 5 3 2 5 2 3 2 3 0 1% 6% 4% 10% 4% 6% 6% 3% 9% 5% 6% 23% 7% - S Other 0 0 0 0 0 0 0 1 1 0 1 0 1 0 ------2% 2% - 2% - 3% -

Table 51

Index Sheet 20.4.2016 г.

S20 Are you male or female? Base: Total Respondents

Age Gender SEG Nation TV Service Northern Total 11-13 14-15 11-15 16-17 Male Female ABC1 C2DE England Scotland Wales Ireland Satellite Freeview IPTV Pay TV FTA A B C D E F G H I J K L M N O P Q R

Table 52

Index Sheet 20.4.2016 г.

S20 Are you male or female? Base: Total Respondents

Unweighted Base 159 112 188 177 218 319 200 192 212 237 101 108 82 19 Weighted Base 160 120* 190 176 204 318 189 184 209 242 95* 110* 75* 20** 100% 100%* 100% 100% 100% 100% 100% 100% 100% 100% 100%* 100%* 100%* 100%** Male 83 77 105 95 86 155 103 84 106 122 45 59 36 9 52% 64% 55% 54% 42% 49% 54% 46% 51% 50% 48% 54% 48% 45% SU S W W Z Female 77 43 85 80 118 163 87 100 103 120 50 51 39 11 48% 36% 45% 46% 58% 51% 46% 54% 49% 50% 52% 46% 52% 55% TU T VX Y

Table 54

Index Sheet 20.4.2016 г.

S21 How old are you? Base: Total Respondents

Age Gender SEG Nation TV Service Northern Total 11-13 14-15 11-15 16-17 Male Female ABC1 C2DE England Scotland Wales Ireland Satellite Freeview IPTV Pay TV FTA A B C D E F G H I J K L M N O P Q R

Unweighted Base 503 181 172 353 150 235 268 252 251 352 51 50 50 299 167 51 410 189 Weighted Base 503 206 146 352 151 257 246 272 231 423 40* 25* 15* 291 170 47* 402 193 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%* 100%* 100%* 100% 100% 100%* 100% 100% 11 (11) 70 70 0 70 0 36 34 37 33 59 4 4 3 40 19 5 62 20 14% 34% - 20% - 14% 14% 14% 14% 14% 11% 17% 21% 14% 11% 10% 15% 10% CDE CE 12 (12) 65 65 0 65 0 37 28 32 34 58 4 3 1 43 22 3 52 26 13% 32% - 19% - 15% 11% 12% 15% 14% 11% 11% 4% 15% 13% 6% 13% 13% CDE CE 13 (13) 70 70 0 70 0 34 36 42 28 62 5 2 2 37 29 8 54 34 14% 34% - 20% - 13% 15% 16% 12% 15% 11% 9% 13% 13% 17% 16% 14% 17% CDE CE 14 (14) 70 0 70 70 0 38 33 36 34 61 4 3 3 34 25 8 54 31 14% - 48% 20% - 15% 13% 13% 15% 14% 10% 11% 18% 12% 15% 16% 13% 16% BDE BE 15 (15) 75 0 75 75 0 37 39 38 37 59 10 5 2 51 19 10 66 21 15% - 52% 21% - 14% 16% 14% 16% 14% 24% 20% 13% 17% 11% 20% 16% 11% BDE BE R 16 (16) 75 0 0 0 75 44 32 43 32 59 8 5 3 39 33 8 50 37 15% - - - 50% 17% 13% 16% 14% 14% 21% 20% 21% 13% 19% 17% 12% 19% BCD Q NQ 17 (17) 75 0 0 0 75 30 45 42 33 66 4 3 2 46 23 7 64 25 15% - - - 50% 12% 18% 16% 14% 16% 11% 13% 11% 16% 13% 14% 16% 13% BCD 11-13 (Net) 206 206 0 206 0 108 98 111 95 178 13 9 6 120 71 15 168 79 41% 100% - 59% - 42% 40% 41% 41% 42% 33% 36% 38% 41% 41% 32% 42% 41% CDE CE 14-15 (Net) 146 0 146 146 0 75 71 75 71 120 14 8 5 85 44 17 119 52 29% - 100% 41% - 29% 29% 27% 31% 28% 34% 31% 30% 29% 26% 37% 30% 27% BDE BE 16-17 (Net) 151 0 0 0 151 74 77 86 65 125 13 8 5 85 56 15 115 62 30% - - - 100% 29% 31% 32% 28% 30% 32% 33% 31% 29% 33% 31% 28% 32% BCD

Mean 14.08 12 14.52 13.04 16.5 13.99 14.17 14.13 14.02 14.05 14.34 14.16 14.02 14.08 14.13 14.39 14.04 14.14 BD B BCD Standard Deviation 2 0.8 0.5 1.4 0.5 2 2 2 2 2 1.9 2.1 2.1 2 1.9 1.8 2 1.9 Standard Error 0.1 0.1 0 0.1 0 0.1 0.1 0.1 0.1 0.1 0.3 0.3 0.3 0.1 0.2 0.3 0.1 0.1 Proportions/Means: Columns Tested (5% risk level) - B/C/D/E - F/G - H/I - J/K/L/M - N/O/P/Q/R - S/T/U - V/W/X - Y/Z - a/b - c/d - e/f Overlap formulae used. * small base; ** very small base (under 30) ineligible for sig testing FW date : 18th March – 4th April Ofcom Daytime PINs: Young people aged 11-17

Table 55

Index Sheet 20.4.2016 г.

S21 How old are you? Base: Total Respondents

12 (12) 22 17 25 19 17 36 15 11 26 34 6 18 6 0 14% 14% 13% 11% 8% 11% 8% 6% 12% 14% 7% 16% 9% - c 13 (13) 25 20 29 24 30 46 15 16 30 34 11 19 7 4 16% 17% 15% 14% 15% 14% 8% 9% 14% 14% 11% 17% 10% 18%

14 (14) 21 12 23 29 27 45 25 25 27 31 8 19 7 1 13% 10% 12% 16% 13% 14% 13% 14% 13% 13% 9% 17% 9% 6%

15 (15) 23 18 29 24 36 52 33 32 32 36 18 15 14 4 14% 15% 15% 13% 18% 16% 18% 17% 16% 15% 19% 13% 18% 21%

16 (16) 21 20 25 21 35 47 37 45 29 45 16 12 16 0 13% 16% 13% 12% 17% 15% 19% 24% 14% 19% 17% 11% 22% - Y 17 (17) 25 15 32 33 29 54 50 46 35 38 23 11 18 4 16% 13% 17% 19% 14% 17% 27% 25% 17% 16% 24% 10% 25% 21% d 11-13 (Net) 71 55 81 69 78 120 44 37 86 92 30 54 19 11 44% 46% 43% 39% 38% 38% 23% 20% 41% 38% 32% 49% 26% 52% c 14-15 (Net) 43 30 51 52 63 97 59 57 59 67 26 33 21 5 27% 25% 27% 30% 31% 31% 31% 31% 28% 28% 27% 30% 28% 27%

16-17 (Net) 46 35 57 54 64 101 87 90 64 83 39 24 35 4 29% 29% 30% 31% 31% 32% 46% 49% 30% 34% 41% 21% 46% 21% d

Mean 14 13.97 14.08 14.14 14.18 14.23 14.91 15.04 14.1 14.27 14.6 13.72 14.85 13.65 d Standard Deviation 2 2 2 2.1 2 2 1.9 1.8 2 2 2.1 1.9 1.9 2.3 Standard Error 0.2 0.2 0.1 0.2 0.1 0.1 0.1 0.1 0.1 0.1 0.2 0.2 0.2 0.5 Proportions/Means: Columns Tested (5% risk level) - B/C/D/E - F/G - H/I - J/K/L/M - N/O/P/Q/R - S/T/U - V/W/X - Y/Z - a/b - c/d - e/f Overlap formulae used. * small base; ** very small base (under 30) ineligible for sig testing FW date : 18th March – 4th April Ofcom Daytime PINs: Young people aged 11-17

Table 56

Index Sheet 20.4.2016 г.

S6 Please select the occupation that best describes what the Chief Income Earner in your household does, or the group that fits best. Please answer based on the Chief Income Earner's most recent occupation if: The Chief Income Earner is retired and/or widowed and receives a private/company pension The Chief Income Earner is not in a paid employment but has been out of work for less than 6 months Base: Total Respondents

Age Gender SEG Nation TV Service Northern Total 11-13 14-15 11-15 16-17 Male Female ABC1 C2DE England Scotland Wales Ireland Satellite Freeview IPTV Pay TV FTA A B C D E F G H I J K L M N O P Q R

Higher managerial, administrative or professional(e.g. Bishops, Established doctors, Lawyers, Solicitor, Self-employed farmers with 10+ employees, Board Director in large organisation (200+ employees), Bank Branch Manager or higher, Police Superintendent, Chief Constable, top level civil servant/public service employee etc...) 29 2 7 9 19 20 9 29 0 24 2 0 1 20 9 3 26 9 6% 1% 5% 3% 13% 8% 4% 11% - 6% 6% 2% 9% 7% 5% 7% 7% 5% BD B BCD I

Intermediate managerial, administrative or professional (e.g. Vicar, Parson, Newly qualified (under 3 years) Doctors, Solicitor, Self-employed farmers 2-9 employees, Board Director small organisation, Senior Managers, Bank Clerks with special responsibilities (e.g. Chief Clerk), middle management executives in large organisation (200+ employees), Principle officers in local government and civil service, etc...) 130 54 41 95 34 57 73 130 0 111 11 6 2 78 41 12 109 47 26% 26% 28% 27% 23% 22% 30% 48% - 26% 28% 22% 10% 27% 24% 25% 27% 24% I M M Supervisory or clerical, junior managerial, administrative or professional (e.g. Curate, Monk, Nun, Student Doctor and student on grants, Articled Clerk, Self- employed farmers with only 1 employee, Foreman with 25+ employees, Bank Clerk, Salesperson, etc...) 114 56 26 82 32 73 41 114 0 95 7 8 3 61 47 11 90 51 23% 27% 18% 23% 21% 28% 17% 42% - 23% 16% 34% 20% 21% 27% 23% 22% 26% C G I K

Skilled manual workers (e.g. Foreman with up to 24 employees, Police Constable, Agricultural Workers with special skills (Head Cowman, Chief Shepherd),Self- employed unskilled manual workers with 1-4 employees, Bus Driver, Ambulance Driver, AA Patrolman, Skilled Bricklayer, Carpenter, Plumber, Painter, Electricians, Pub/bar worker, Nurses etc...) 92 44 29 72 19 37 55 0 92 73 9 5 6 49 27 9 69 32 18% 21% 20% 21% 13% 14% 22% - 40% 17% 22% 19% 36% 17% 16% 19% 17% 17% F H J

Semi and unskilled manual workers(e.g. Non-HGV drivers, All apprentices and trainees to skilled workers, Caretaker, Park keeper, Postman, Fisherman, Forestry Worker, Bus Conductor, Traffic Warden,Shop Assistant, Supermarket Shelf-Filler, Check-out Operator, etc...) 79 28 28 56 23 40 40 0 79 70 6 2 1 46 25 6 61 29 16% 14% 19% 16% 16% 15% 16% - 34% 17% 15% 10% 5% 16% 15% 12% 15% 15% H Student (other than student on grants) 10 0 3 3 7 6 4 0 10 9 1 0 0 8 1 1 7 3 2% - 2% 1% 5% 2% 2% - 4% 2% 1% 1% 2% 3% 1% 2% 2% 1% BD H O Casual workers (not in permanent employment) 3 0 0 0 3 1 2 0 3 1 1 1 0 1 1 2 3 1 1% - 0 0 2% 0 1% - 1% 0 2% 4% - 0 1% 4% 1% 0 J J NQ Housewife/husband 19 9 5 14 5 10 8 0 19 16 1 1 1 6 7 4 14 7 4% 4% 4% 4% 3% 4% 3% - 8% 4% 2% 3% 8% 2% 4% 8% 3% 4% H N N Retired (living on state pension) 1 0 1 1 0 1 0 0 1 1 0 0 0 1 0 0 1 0 0 - 1% 0 - 0 0 - 1% 0 - 1% - 0 0 - 0 0

Unemployed or not working due to long-term sickness (for more than 6 months) 8 4 2 6 2 2 6 0 8 5 1 1 1 6 2 0 6 3 2% 2% 1% 2% 1% 1% 2% - 3% 1% 2% 4% 5% 2% 1% 0 2% 1% H J Not working due to disability 13 5 3 8 5 8 6 0 13 12 1 0 0 12 7 0 12 7 3% 2% 2% 2% 3% 3% 2% - 6% 3% 1% - 3% 4% 4% - 3% 4% H Full-time carer of other household member 7 6 0 6 1 4 3 0 7 5 2 0 0 2 4 0 4 4 1% 3% - 2% 1% 1% 1% - 3% 1% 4% - 1% 1% 2% - 1% 2% H

Table 57

Index Sheet 20.4.2016 г.

Q1. Ever watch premium channels Q2. On-demand service use Q7/8. Watch programmes Q11. PIN(s) currently set Q13. Know the PIN Q16. Ever use PIN Pay-per- view or subscription 'Standalone' via TV subscription Sky Movies Sky Sports Yes provider VOD Catch-up TV channel VOD service Yes No Yes No Yes No S T U V W X Y Z a b c d e f

Higher managerial, administrative or professional(e.g. Bishops, Established doctors, Lawyers, Solicitor, Self- employed farmers with 10+ employees, Board Director in large organisation (200+ employees), Bank Branch Manager or higher, Police Superintendent, Chief Constable, top level civil servant/public service employee etc...) 11 12 14 15 11 23 16 16 16 13 6 10 4 2 7% 10% 8% 8% 5% 7% 8% 9% 8% 5% 6% 9% 5% 10%

Supervisory or clerical, junior managerial, administrative or professional (e.g. Curate, Monk, Nun, Student Doctor and student on grants, Articled Clerk, Self-employed farmers with only 1 employee, Foreman with 25+ employees, Bank Clerk, Salesperson, etc...) 37 29 47 41 36 75 47 46 40 62 21 19 20 2 23% 24% 25% 23% 17% 24% 25% 25% 19% 26% 22% 17% 26% 8% W

Skilled manual workers (e.g. Foreman with up to 24 employees, Police Constable, Agricultural Workers with special skills (Head Cowman, Chief Shepherd),Self-employed unskilled manual workers with 1-4 employees, Bus Driver, Ambulance Driver, AA Patrolman, Skilled Bricklayer, Carpenter, Plumber, Painter, Electricians, Pub/bar worker, Nurses etc...) 23 18 28 31 34 56 34 30 34 46 19 13 14 6 14% 15% 15% 18% 17% 18% 18% 16% 16% 19% 20% 12% 18% 27%

Casual workers (not in permanent employment) 2 0 2 1 2 0 0 2 1 2 1 0 1 0 1% - 1% 0 1% 0 - 1% 1% 1% 1% 0 1% -

Housewife/husband 3 1 3 3 7 10 4 4 5 9 1 2 1 0 2% 1% 2% 2% 3% 3% 2% 2% 2% 4% 1% 2% 1% -

Retired (living on state pension) 1 0 1 0 0 0 0 0 1 0 0 1 0 0 1% - 1% - 0 - 0 0 0 0 - 1% - -

Unemployed or not working due to long-term sickness (for more than 6 months) 4 3 5 3 3 3 2 3 3 3 1 2 1 0 2% 2% 3% 2% 1% 1% 1% 1% 1% 1% 1% 2% 1% -

Not working due to disability 4 3 4 4 7 10 4 4 6 7 1 5 1 0 3% 2% 2% 2% 4% 3% 2% 2% 3% 3% 1% 5% 1% -

Full-time carer of other household member 1 0 1 0 1 5 2 1 2 3 2 0 0 1 1% - 0 0 0 2% 1% 1% 1% 1% 2% - 0 7%

Table 58

Index Sheet 20.4.2016 г.

SEG Social Grade Base: Total Respondents

Age Gender SEG Nation TV Service Northern Total 11-13 14-15 11-15 16-17 Male Female ABC1 C2DE England Scotland Wales Ireland Satellite Freeview IPTV Pay TV FTA A B C D E F G H I J K L M N O P Q R

Table 59

Index Sheet 20.4.2016 г.

SEG Social Grade Base: Total Respondents

Unweighted Base 159 112 188 177 218 319 200 192 212 237 101 108 82 19 Weighted Base 160 120* 190 176 204 318 189 184 209 242 95* 110* 75* 20** 100% 100%* 100% 100% 100% 100% 100% 100% 100% 100% 100%* 100%* 100%* 100%** ABC1 103 84 121 105 126 185 112 113 118 127 55 62 45 10 64% 70% 64% 60% 61% 58% 59% 61% 57% 52% 57% 57% 60% 48% U C2DE 57 36 69 71 79 133 78 71 91 115 41 48 30 11 36% 30% 36% 40% 39% 42% 41% 39% 43% 48% 43% 43% 40% 52% T

Table 60

Index Sheet 20.4.2016 г.

S7 What city or region do you live in? Base: Total Respondents

Age Gender SEG Nation TV Service Northern Total 11-13 14-15 11-15 16-17 Male Female ABC1 C2DE England Scotland Wales Ireland Satellite Freeview IPTV Pay TV FTA A B C D E F G H I J K L M N O P Q R

Unweighted Base 503 181 172 353 150 235 268 252 251 352 51 50 50 299 167 51 410 189 Weighted Base 503 206 146 352 151 257 246 272 231 423 40* 25* 15* 291 170 47* 402 193 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%* 100%* 100%* 100% 100% 100%* 100% 100% North East 76 30 19 49 27 42 34 37 38 76 0 0 0 42 23 7 63 26 15% 14% 13% 14% 18% 16% 14% 14% 17% 18% - - - 14% 13% 15% 16% 14% KLM Yorkshire Humberside 43 24 11 36 7 23 20 24 19 43 0 0 0 27 19 4 31 21 9% 12% 8% 10% 5% 9% 8% 9% 8% 10% - - - 9% 11% 9% 8% 11% E KLM East Midlands 49 19 13 32 17 22 27 29 21 49 0 0 0 27 12 0 41 13 10% 9% 9% 9% 12% 9% 11% 10% 9% 12% - - - 9% 7% - 10% 7% KLM P P West Midlands 44 22 13 36 8 23 21 16 28 44 0 0 0 23 15 3 36 16 9% 11% 9% 10% 5% 9% 8% 6% 12% 10% - - - 8% 9% 7% 9% 8% H KLM South West 44 16 15 31 13 17 27 25 19 44 0 0 0 21 25 5 30 27 9% 8% 10% 9% 9% 7% 11% 9% 8% 10% - - - 7% 15% 10% 8% 14% KLM NQ NQ Eastern 41 16 11 27 14 23 18 23 17 41 0 0 0 23 21 1 22 25 8% 8% 8% 8% 9% 9% 7% 9% 7% 10% - - - 8% 12% 2% 6% 13% KLM Q Q NPQ London 48 27 9 36 11 26 22 32 16 48 0 0 0 28 11 3 42 12 9% 13% 6% 10% 8% 10% 9% 12% 7% 11% - - - 10% 6% 5% 10% 6% C C KLM South East 78 23 28 51 27 42 36 45 33 78 0 0 0 48 21 12 63 28 16% 11% 19% 15% 18% 16% 15% 17% 14% 19% - - - 17% 13% 26% 16% 14% BD KLM OQR Wales 25 9 8 17 8 12 13 14 11 0 0 25 0 17 9 3 22 11 5% 4% 5% 5% 5% 5% 5% 5% 5% - - 100% - 6% 6% 7% 5% 6% JKM Scotland 40 13 14 27 13 18 22 20 20 0 40 0 0 25 6 7 39 7 8% 6% 10% 8% 9% 7% 9% 7% 9% - 100% - - 8% 4% 14% 10% 4% JLM OR OR OR Northern Ireland 15 6 5 10 5 8 7 6 9 0 0 0 15 10 6 2 13 7 3% 3% 3% 3% 3% 3% 3% 2% 4% - - - 100% 3% 4% 4% 3% 3% JKL

Table 61

Index Sheet 20.4.2016 г.

S7 What city or region do you live in? Base: Total Respondents

Yorkshire Humberside 16 8 16 14 9 28 14 12 13 27 5 8 3 2 10% 7% 8% 8% 4% 9% 7% 7% 6% 11% 6% 7% 4% 12% W East Midlands 16 12 18 23 20 36 15 18 19 26 8 11 5 3 10% 10% 10% 13% 10% 11% 8% 10% 9% 11% 8% 10% 7% 13%

West Midlands 14 12 14 16 14 24 19 14 18 24 7 11 4 3 8% 10% 8% 9% 7% 8% 10% 8% 8% 10% 7% 10% 6% 13%

South West 12 5 14 12 16 27 18 15 20 20 8 11 5 2 7% 4% 7% 7% 8% 8% 9% 8% 9% 8% 8% 10% 7% 12% T Eastern 8 11 12 10 11 25 17 20 15 19 4 11 4 0 5% 9% 6% 6% 5% 8% 9% 11% 7% 8% 4% 10% 5% -

London 17 17 20 24 25 30 17 13 22 20 17 4 15 2 11% 14% 11% 14% 12% 9% 9% 7% 11% 8% 18% 4% 20% 11% X d South East 24 17 33 25 33 50 24 30 31 36 10 20 10 0 15% 14% 17% 14% 16% 16% 13% 16% 15% 15% 10% 18% 13% -

Wales 8 6 9 8 16 18 10 12 14 7 9 5 9 0 5% 5% 5% 5% 8% 6% 5% 6% 7% 3% 10% 5% 12% 2%

Scotland 17 9 18 13 24 23 16 19 16 21 11 6 9 1 11% 7% 10% 7% 12% 7% 8% 10% 8% 9% 11% 5% 13% 6% X Northern Ireland 4 3 5 6 7 9 7 5 6 7 2 4 2 0 3% 2% 3% 3% 4% 3% 4% 3% 3% 3% 2% 4% 2% -

Table 62

Index Sheet 20.4.2016 г.

S7_groups What city or region do you live in? Base: Total Respondents

Age Gender SEG Nation TV Service Northern Total 11-13 14-15 11-15 16-17 Male Female ABC1 C2DE England Scotland Wales Ireland Satellite Freeview IPTV Pay TV FTA A B C D E F G H I J K L M N O P Q R

Table 63

Index Sheet 20.4.2016 г.

S7_groups What city or region do you live in? Base: Total Respondents

Unweighted Base 159 112 188 177 218 319 200 192 212 237 101 108 82 19 Weighted Base 160 120* 190 176 204 318 189 184 209 242 95* 110* 75* 20** 100% 100%* 100% 100% 100% 100% 100% 100% 100% 100% 100%* 100%* 100%* 100%** ENGLAND 131 102 157 149 156 269 156 148 172 208 74 95 55 19 82% 85% 83% 85% 76% 84% 83% 81% 82% 86% 77% 86% 73% 92% W W SCOTLAND 17 9 18 13 24 23 16 19 16 21 11 6 9 1 11% 7% 10% 7% 12% 7% 8% 10% 8% 9% 11% 5% 13% 6% X WALES 8 6 9 8 16 18 10 12 14 7 9 5 9 0 5% 5% 5% 5% 8% 6% 5% 6% 7% 3% 10% 5% 12% 2%

NORTHERN IRELAND 4 3 5 6 7 9 7 5 6 7 2 4 2 0 3% 2% 3% 3% 4% 3% 4% 3% 3% 3% 2% 4% 2% -

Table 64

Index Sheet 20.4.2016 г.

TV1 Which, if any, of these types of television service does your household receive at the moment? Please think about all of the TV sets in your household. Base: Total Respondents

Age Gender SEG Nation TV Service Northern Total 11-13 14-15 11-15 16-17 Male Female ABC1 C2DE England Scotland Wales Ireland Satellite Freeview IPTV Pay TV FTA A B C D E F G H I J K L M N O P Q R

Unweighted Base 503 181 172 353 150 235 268 252 251 352 51 50 50 299 167 51 410 189 Weighted Base 503 206 146 352 151 257 246 272 231 423 40* 25* 15* 291 170 47* 402 193 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%* 100%* 100%* 100% 100% 100%* 100% 100% Virgin Media (Cable TV) 104 48 33 81 23 58 46 62 42 88 11 4 2 5 17 0 104 19 21% 23% 23% 23% 15% 23% 19% 23% 18% 21% 27% 14% 11% 2% 10% - 26% 10% NP NOPR NP Sky satellite TV 261 109 74 183 77 130 131 146 115 213 24 15 10 261 56 13 261 60 52% 53% 51% 52% 51% 51% 53% 54% 50% 50% 59% 59% 63% 90% 33% 27% 65% 31% OPQR OPR Freesat satellite TV 35 15 11 26 9 17 18 18 17 30 1 3 1 35 12 2 12 35 7% 7% 7% 7% 6% 7% 7% 7% 7% 7% 4% 11% 5% 12% 7% 4% 3% 18% Q Q NOPQ Other satellite TV 5 1 2 3 2 2 2 3 2 3 0 2 0 5 3 0 5 3 1% 0 2% 1% 1% 1% 1% 1% 1% 1% - 6% 1% 2% 2% - 1% 1% J Freeview (set-top box or built-in) with ONLY free channels 145 60 38 98 47 74 71 83 61 126 5 9 4 53 145 15 74 145 29% 29% 26% 28% 31% 29% 29% 31% 27% 30% 12% 37% 30% 18% 85% 31% 18% 75% K K K NPQR NQ NPQ Freeview (set-top box or built-in) with free channels PLUS payment for extra services such as Now TV or PictureBox Films 35 17 8 25 10 18 17 20 15 30 2 1 2 15 35 4 19 35 7% 8% 6% 7% 7% 7% 7% 7% 6% 7% 6% 3% 12% 5% 21% 9% 5% 18% NQR NQ BT Vision/ BT TV 29 8 14 22 6 17 12 16 13 23 3 1 1 9 14 29 29 14 6% 4% 9% 6% 4% 7% 5% 6% 6% 6% 7% 4% 8% 3% 8% 60% 7% 7% D N NOQR N N TalkTalk TV 19 7 4 11 8 8 11 10 9 12 4 2 1 4 4 19 19 5 4% 3% 3% 3% 6% 3% 4% 4% 4% 3% 9% 9% 5% 1% 2% 40% 5% 3% J J NOQR N

Table 65

Index Sheet 20.4.2016 г.

TV1 Which, if any, of these types of television service does your household receive at the moment? Please think about all of the TV sets in your household. Base: Total Respondents

Q1. Ever watch premium channels Q2. On-demand service use Q7/8. Watch Q11. PIN(s) currently set Q13. Know the PIN Q16. Ever use PIN Pay-per- view or subscription 'Standalone' via TV subscription Sky Movies Sky Sports Yes provider VOD Catch-up TV channel VOD service Yes No Yes No Yes No S T U V W X Y Z a b c d e f

Unweighted Base 159 112 188 177 218 319 200 192 212 237 101 108 82 19 Weighted Base 160 120* 190 176 204 318 189 184 209 242 95* 110* 75* 20** 100% 100%* 100% 100% 100% 100% 100% 100% 100% 100% 100%* 100%* 100%* 100%** Virgin Media (Cable TV) 32 21 35 52 39 63 39 36 51 42 27 24 21 6 20% 18% 18% 29% 19% 20% 21% 20% 24% 17% 28% 22% 28% 28% WX Sky satellite TV 110 82 133 117 113 170 99 91 134 106 57 75 43 14 69% 69% 70% 66% 55% 53% 52% 50% 64% 44% 60% 68% 58% 68% WX b Freesat satellite TV 5 4 6 7 14 22 10 15 13 14 4 9 4 0 3% 4% 3% 4% 7% 7% 5% 8% 6% 6% 4% 8% 5% - Y Other satellite TV 0 0 0 0 2 2 1 1 2 2 1 1 0 1 - 0 0 0 1% 1% 1% 1% 1% 1% 1% 1% - 4%

Freeview (set-top box or built-in) with ONLY free channels 41 37 53 23 56 107 66 55 35 97 12 23 8 4 26% 31% 28% 13% 28% 34% 35% 30% 17% 40% 13% 21% 11% 18% V VW a Freeview (set-top box or built-in) with free channels PLUS payment for extra services such as Now TV or PictureBox Films 13 11 15 16 19 28 11 17 16 14 8 9 5 2 8% 9% 8% 9% 9% 9% 6% 9% 8% 6% 8% 8% 7% 12% Y BT Vision/ BT TV 11 7 13 6 13 23 9 11 7 16 3 3 3 0 7% 6% 7% 4% 6% 7% 5% 6% 3% 7% 4% 3% 4% - V TalkTalk TV 5 4 5 3 6 10 6 7 5 11 1 4 1 0 3% 3% 3% 2% 3% 3% 3% 4% 2% 4% 1% 3% 1% -