• News & features • Fantastic competitions • Agents’ profiles FFindind it. Get it. ArArgosgos it. www.argos.co.uk.arwww gos.co.uk Issue 33 | May 2012 LifeifL e just got a little easier TToo spend your Christmas sasavingsvings in-storin-store,e, simply go to arargos.co.ukgos.co.uk to check stock and rreserveeserveeserv
WIN! A VIP MAKEOVER Page 10 No other online rretaileretailer lets you pick up so much, so quickly 101045 welcome May 2012 AGeNT SToRY welcome SHARE YOUR STORY Are you ready for summer? AND EARN VOUCHERS You’re around the halfway stage of the saving year, but before we all get excited about the countdown Parklife wouldn’t be the same without lots of news, stories and photos of our to Christmas, there’s the small matter of summer to Agents. That’s why we want you to share your story and star in a future issue of the magazine. Plus we’ll give you £20/€20 Love2shop vouchers if your story is featured! contend with! Check out the latest Parklife stories on pages 8 and 20. The weather can be a bit hit and miss, but summer’s looking like a scorcher for And if you’re stuck for ideas, here are a few examples Diamond Jubilee things to do. The Queen’s Diamond Jubilee and the Olympics mean there are of the stories you could send us… loads of chances to get the barbecue out. Send us stories and photos of your Parties Join Park summer parties and you could earn vouchers (p3). Are you and your customers Interesting, funny having a street party for the Bingo and Among the Agents who’ve been awarded vouchers for sending us stories or heart-warming Queen’s Diamond Jubilee? win big! recently is student Angharad Morris (p8) who saved for a dream Christmas Have you got plans for the present for her boyfriend. (page 16) It could be a story about you, your family extended bank holiday? Take It’s not just your stories we want – we want to find the or your customers. Maybe you do work for lots of photos and tell us about G News & features G Fantastic competitions what you get up to! star of the next issue of Parklife! Enter our VIP makeover G Agents’ profiles charity or perhaps you’ve got an unusual Issue 24 and photoshoot competition (p10) and you could | August 2010 Emily’s perfect hobby. Or it could be a story about an pamper day feature on the front cover of our next mag! Page 16 Fruit farmer loves interesting aspect of your life. our fruit & veg Page 10 I hope to hear from you soon! Miracle baby dazzles doctors Page 15 Sporting summer Dave Harland, Editor Inspirational Agent WIN! Child’s Piaggio The Olympics and Euro 2012 are just weeks away – Awards nominate yourself - Pages 6-9 Vespa GT Contents Page 30 are you going to any of the summer’s events? Or maybe you’re PARK AND Share your story Park Bingo planning sporting barbecues for family and friends? CHRISTMAS SAVING Earn Love2shop vouchers by telling your tale 3 Join now and claim a welcome bonus 16 If so, send us stories and pics! Tell us your favourite things Customer Care Letters All about your new detailed statement 4 The latest from the Parklife mailbag and inbox 18 about Park. Do you have Agents’ Profiles Happy comping fun or unusual ideas for Say hi to two of Park’s sensible savers 6 Agents share a love of entering competitions 20 how you’ll use your Prizewinner Yourlife commission? Or do you Questionnaire draw winner lands €500 in vouchers 7 Your poems, stories, hints and photos 22 run your Agency in a Dream makers Cute Pets unique way? We help a student grant her boyfriend’s wish 8 3 dogs, 2 cats and a bearded dragon called Spike 24 Makeover 10 Competitions Win a day of Win vouchers, an iPod dock and a doll’s house 25 pampering Earn £20/€20 Love2shop vouchers and see our Kid’s comps Send stories and photos to: Parklife Stories, former winners Win a garden swing set and toys for the kids 28 Valley Road, Birkenhead, CH41 7ED, UK Loyal staff Winners’ Corner Celebrating long service to Park 14 Find out who’s won what 31 or email [email protected]
2 | Parklife Parklife | 3 CUSTOMER CARE CUSTOMER CARE Your first detailed
Account Number: 12345678 Mrs J Jones, statement Team Number: 4 Address Line 1, Address Line 2, 4 Digit Pin: 1234 Address Line 3, The statement you’ve just received is your first full Address Line 4, and detailed statement of 2012. Postcode June Potts Head of Customer Contact It shows your (and any customer) order details, the payments you’ve made so far and details of the Dear Mrs J Jones, commission you can earn, based on your Top 5 tips current orders. Please check it carefully and to staying on track let us know if any of the details are wrong. When you stay on track with your savings your Stay on track for an easy Christmas regular savings amounts will be as small and Please check your new statement carefully The front of the statement is really helpful for you. affordable as possible and it’ll be much easier to The message board contains info and news updates reach your goal. Check out our top tips to help you relevant to your Account and the personalised keep on top of your payments... payment plan with the trains shows you what you need to do to stay on track with your savings. ➊ Set up a Direct Debit and make your regular payments without even thinking about it! Set it up online or over the phone with our Careline Team, Are you on or off track? The top train represents your savings to date and or fill out a Direct Debit Mandate and return it to the bottom train shows your target savings. The the address shown on the mandate. colour of the top train shows where you are with ➋Get into a routine – make your payments on the your savings plan. same day each week/month and you’ll get into the Red train off track (action required) £ .00 £ .00 £ .00 £ .00 habit of doing it. Amber train slightly behind your savings plan ⎧ ➌ Ask your customers to give you post-dated Green train on track for your target savings cheques for the entire year and you’ll always have ⎨ £ .00 £ .00 £ .00 £ .00 £ 44.63 £ 44.63 £ 44.63 £ 44.63 £ 44.63 £ 44.63 them ready to pay in when the time comes each Blue train ahead of your savings plan week/month – great for customers you don’t see In the example shown, the Agent is off track ⎩ that often. with their savings and needs to increase their ➍ Organise a regular meet-up with your customers. monthly savings amounts to the value shown in the chart beneath. Why not invite your customers round for coffee and biscuits, or all meet up at a cafe for lunch each 3Oth September? week/month - that way you can collect everyone’s The amount shown in the box above the stop sign payments and have a good chinwag too! on your statement is the minimum savings you need to have in your Account on 30th September, ➎ Keep records – be sure to keep track of yours and to stay on track. your customers’ payments so you’re always up- This is the date when we confirm with our Keep on track to secure your non-voucher orders! to-date with how much you’ve saved. Use the suppliers, orders for any NON-VOUCHER It’s really important that you are on track with your savings on 30th September – Customer Payment Record we sent, or if you’ve products you may have on order. If you are off this is the date that we confirm all NON-VOUCHER product orders with our suppliers. got lots of customers, set up a computer track on this date and have NON-VOUCHER spreadsheet. products on order, we will convert your entire If your train is red and you are still off track with your savings plan on order into Love2shop vouchers instead. 30th September, we will convert your entire order into Love2shop Vouchers instead. Over 400,000 people already save with Park! So don’t miss out – stay on track! 4 | Parklife Parklife | 5 AGENTS' PROFILES AGENT STORY
Valerie Binns from Lancashire Family life: Partner David, twin daughters Lizzy and Becky, grandson Kii JOHN’S €500 Work: I work at a medical centre issuing prescriptions How long have you been an Agent: 6 years Number of customers: 17 SURPRISE! What do you enjoy most about being an Agent: It helps make Christmas shopping more enjoyable as we Back in October 2011 we don’t have to worry about paying out all in one go sent all Agents a Hobbies: Working on my allotment and visiting my daughter and grandson who live in Ibiza questionnaire to help us Favourite food: Lasagne Awarded learn more about you and Favourite Drink: A nice chilled glass of Pinot Grigio €500 Love2shop the things you like about John with his vouchers vouchers Top tips for other Agents: Remind your customers a few Awarded saving with Park. days before you collect their money - they will be £20 Love2shop ready so you can stay organised and pay on time! vouchers Everyone who posted back a completed spree in Cork city centre. They all bought new outfits questionnaire or filled it out online was entered from Debenhams, Heatons and a few other stores. into a prize draw for £500/€500 Love2shop “By the time they’d spent the full €500 they were Michelle Sinclair from vouchers - the winner was John Walsh from Cork shattered and couldn’t wait to put their feet up at Northumberland in Ireland! home. I just loved seeing my family so happy after their John was delighted when he found out he had shopping trip. I felt truly blessed.” Family life: I live with my boyfriend Ivan, a dog called Hamish and a rabbit called Jack won because he never expected to hear anything back. It was the first Park competition he’d ever Classroom assistant Work: entered so he couldn’t believe his luck. John’s Profile... How long have you been an Agent: 11 years He said: “I gave my vouchers to my wife and Name: John Walsh Number of customers: 34 daughters so they could go on a huge shopping Customers: 4 Years as an Agent: What do you enjoy most about being an Agent: 1 When I see the smile on my customers’ faces as I give I was a customer but decided to become an Agent to help them their vouchers, knowing they have no money Questionnaire others save. worries about buying their Christmas presents
Complete this questionnaire and return to us
for entry into our FREE PRIZE DRAW Hobbies: Walking the dog, cooking, reading magazines
and raising money for charities FOR A CHANCE TO WIN Family life: Happily married to Betty with grown