Sales Manual for Tour Operators
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Sales manual for tour operators Italy GROUP TRAVELS ITALY 2021 The catalogue Grand Tours We offer ideal tours, to lead you on a discovery of our country: from North to South, we accompany you through the big cities and small villages, our spectacular lakes, our high mountains, our medieval cities, our high country or our beaches under the moonlight. To admire or visit palaces, churches, monuments, archaeological sites, museums, art galleries, squares, streets; or just to take a coffee on a terrace, a smell of history, the "Dolce Vita", the taste of a good wine or a cappuccino... Italian Regions Visit suggestions We provide details of the visits to the various regions of Italy, as well as the cost of entry to museums and monuments, to organize your best trip to Italy. City Breaks We offer trips in our art-cities to enjoy them in small pieces, and the possibility to lose yourself in its atmosphere, the discovery of its well- known and unknown treasures. Events We offer holidays for special exhibitions and events in order to rediscover the tradition and folklore of the beautiful country and live Italy as Italians. A team at your service Quality of service A professional, dynamic and qualified team offers Our hotels are selected by our contract and Quality you tailormade solutions studied on your needs, to manager Mr. Rami Ghali and are visited about twice a guarantee a successful trip. year. We also have a selection of restaurants that offer quality and menus with specialties, typical dishes Our professionalism at your service to meet your and culinary traditions in each Italian region. needs in order to offer a detailed trip. The guided tours are provided by professional, perfect A long experience in the sector, allows us to select English-speaking guides some tour on request by your hotels providing the best services and the best value in native language . quality and price, respecting your budget. We take care of booking your tickets to the most important museums and monuments of our country, without any additional cost. General Conditions The prices in this catalog are given in EUR and are quoted net, Cancellation fee include all taxes and apply for groups. They do not include: • 10% of the participation rate in case of cancellation from 60 drinks, transport (unless otherwise specified), free of charge and days before the arrival of the client; extras and services that are not included in the program. • 25% of the participation rate in case of cancellation from 59 till 45 days before the arrival of the client; Prices • Between 44 and 30 days before arrival: 50% of the total cost • Prices are per person, quoted net and confidential and are • Between 29 and 15 days before arrival: 100% of the total cost subject to change without prior advice. • The prices given in this catalog, cannot be applied during Vouchers certain special events such as fairs, exhibitions and bank A voucher must be issued for each service, booked and paid holidays (Carnival, Eastern, Ascension, Pentecost, Corpus through Amici Veri . A copy of it will be sent before the arrival Christi, etc.). of the group. • The prices are valid for groups of 25 persons, unless otherwise indicated. Variations / confirmations Bookings can only be confirmed on payment of the deposit. Free of charge If the services included in the tour cannot be supplied or there One every 25 paying participant is free of charge. are changes for reasons beyond the control of Amici veri, Amici Veri could for instance substitute hotels already booked Accommodation with others of the same category or even superior. Groups of adults are accommodated in double rooms and in few single rooms (against a supplement). All rooms have Complaints private bathrooms. Half board includes breakfast, dinner and In case of complaints, these must be passed on to Amici Veri overnight stay. Full board includes breakfast, lunch in hotel immediately and in any case during the holiday. Amici Veri or in a restaurant for groups of adults and package lunch for cannot be held itself responsible for complaints received by the groups of students, dinner and overnight stay. Hotels usually Company after the departure of the group. serve continental breakfast. Breakfast buffets are also available on request and against payment of an extra charge. Note: some Responsibility hotels do not have a restaurant service. In this case meals will be Travel arrangements for the services arranged are regulated by served in a nearby restaurant. law 1084 of the 27.12.77 enforced by the International Convention relevant to Travel Contracts (CCV) signed in Brussels Surcharges on the 23.04.70 and by D.L. nr. 206 dated 06.09.2005 subject: Stays of less than three nights may require a supplementary consumption code (“Codice del consumo”). Responsibilities on payment, which will be communicated upon request. By the the part of Amici Veri can in no case exceed the limits specified same token, all surcharges pertaining to special periods, such as under the above law. national or religious festivities (Carnival time, Christmas, Easter, Ascension Day, Pentecost, Liberation Day, Labour Day...) or Services trade fairs, exhibitions or special events will be communicated In order to guarantee the arrangements made with the clients, upon request. Amici Veri has stipulated a special insurance policy with N. 2020/1-3101 “Fondo di Garanzia” in accordance with art. Monuments and museums n. 6 L.R. 14.6.84 n. 31. Information concerning monuments and museums are given in co-operation with local tourist boards and refer to the current Court proceedings year (2020). In the event of any disputes, jurisdiction will be exclusively at Venice / Italy High Court. City tax Please note that the city tax, which is requested in some Italian Technical organization cities, is not included in the price. The tax is to be paid by the Amici Veri Travel Agency copy sent to the Provincia of Venice customer to the hotel directly on spot, at check-in. It is not during the month of October 2020. possible to include the tax in our proposed prices. Hotel services In case of requests for services outside of the hotel reservation, AMICI VERI TRAVEL AGENCY such as city access fees and monuments entries, a booking fee Via Nazionale ,170 • of € 25,00 will be applied. 30034 Mira (VE) • Italy Tel. +39 041 20044 Payments www.clubamiciveri.com Upon confirmation of booking, a deposit of 30% of the total [email protected] amount will be charged. The balance is to be paid 4 weeks before your stay. ITALY 2021 Index 2021 Grand Tours 08 Italian Lakes Enchanting Rivers 09 Grand Tour of Italy “La Dolce Vita" 10 Welcome to Italy Italy’s highlights 11 Tuscany Breathtaking view: Coast of Tuscany and Cinque Terre 12 Secrets of the south Ancient Rome and Colorful Sorrento Coast Regions of Italy 14 Aosta Valley 15 Aosta Valley and Piedmont The rooftop of Italy 16 Piedmont 17 City Break in Turin 18 Piedmont Truffle and wine 19 Lombardy 20 City Break in Milan 21 The Italian lakes 22 Milan, Mantova and Cremona Fashion & Music 23 Lake Maggiore Beautiful Islands and Gardens 24 Lake Maggiore, Lake Como and Milan Charming lakes and Milan skyline 25 Liguria 27 Liguria Colorful Coasts: Riviera dei Fiori and Costa Azzurra 28 Liguria Sea Reflex of Riviera di Levante: Genoa, Portofino and Cinque Terre 29 Veneto 30 City Break in Venice 31 Italian Lakes and Venice A journey through time 32 Venice Garda Lake, Venice and its Venetian cities 33 Venice Carnival the liberty of carnival 33 Music Tours Verona Festival 34 Trentino South Tyrol 35 Friuli Venezia Giulia 36 Greedy Friuli Discovering the flavors of the region 37 Emilia Romagna, Marche, Republic of San Marino 39 City Break in Rimini 40 Emilia Romagna A taste of medieval Italy 41 Emilia Romagna, Parmigiano, Sangiovese and Spaghetti 42 Marche Italy’s undiscovered jewel 43 Tuscany 45 City Break in Florence 46 Tuscany Treasures of Tuscany 47 Tuscany and Isola Elba Sweet Tuscany 48 Surroundings of Tuscany Small villages, vineyards and olives 49 Gourmand Tuscany “Bruschetta”, wine and oil 50 Palio of Siena This is the start! 50 Carnival in Viareggio The tradition and folklore 51 New Year in Florence Let’s celebrate the New Year! 51 Southern Tuscany Authentic countryside 52 Umbria 53 Umbria Italy’s spiritual heart 54 Lazio 56 City Break in Rome 57 Rome and Lazio Art, nature, lakes and hills 58 Christmas and Easter in Rome The Holy Mass of Pope Francesco 59 Bay of Naples and Sorrento (Campania) 60 City Break in Naples 61 South Italy “Bella Napoli” 62 Puglia, Basilicata, Calabria 64 Puglia Trulli, Caves and Pearl of Baroque 65 Calabria Jasmine Coast and the Bronze Riace 66 Sicily 68 Sicily Cruise: Genoa/Palermo/Genoa 69 Sicily and the Aeolian Islands Charming Sicily 70 Sardinia 71 Sardinia The emerald island Note 72 Circulation of tourist coaches 74 Calendar 2021/2022 75 Map of Italy BEST SELLER GRAND TOURS Tours ITALIAN LAKES Lake Maggiore Lake Como Bellagio Lake Como Enchanting Rivers Orta Lake Garda Milan Verona Lake Maggiore - Lake Como - Lake Garda - Verona GRAND TOURS OUR PRICE INCLUDES: • 5 nights half board accommodation in double rooms with shower/WC in a middle class hotel as follows: 2 nights at Lake Maggiore, 3 nights at Lake Garda • Full day hostess for visit Lake Maggiore 2nd day • Full day hostess for visit lake Como 3rd day DAY Lake Maggiore • Private steamboat for excursion to the 01 Arrival on Lake Maggiore in the afternoon. Accommodation in a hotel in Stresa or Borromean Islands (half day) surroundings.