Positive Aging 20152015 Directory Directory THE #1 CHOICE FOR RETIREMENT LIVING IN ATLANTIC CANADA.

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HHC Stairs Simpler Positive Aging-11-14.indd 1 14-11-17 12:08 PM THE #1 CHOICE FOR RETIREMENT LIVING IN ATLANTIC CANADA.

Stairs made simpler. Our modern campuses offer an active and social atmosphere with many special events and a long list of amenities. For those who may require some Do you have trouble navigating the stairs in your home? extra help, Parkland Retirement Living offers a continuum of service options At Lawtons Home HealthCare, we have solutions that will help you access your stairs with ease. in a supportive environment. It’s about living your best life. Contact us today for a FREE assessment. For more information call: Nova Scotia Mainland 1-800-465-4553 Winter & Short Term Staycations • Respite Stays • Continuum of Service options Cape Breton 1-888-829-3222 For a personalized tour contact a Lifestyle Consultant today.

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HHC Stairs Simpler Positive Aging-11-14.indd 1 14-11-17 12:08 PM Personalized Services for You! Your locally owned and community minded PharmaChoice pharmacy will take the time to help you understand your medication and manage your health. It’s like having a pharmacist for a best friend. Your PharmaChoice pharmacist is pleased to provide advice for: · Medication Reviews and Counselling · Compliance or Blister Pack Organizers · Immunizations & Vaccines · Home Care Solutions · Chronic Conditions · Minor Ailments

35 Locations In Nova Scotia Haliburton – Antigonish City of Lakes – Dartmouth Balser – Digby Hammonds Plains Fulmore’s – Pictou 902.863.6060 902.407.3500 902.245.4071 902.832.0494 902.485.1600 ...... Martell’s – Arichat Family Drug – Dartmouth The Passage – Eastern Passage Freeman’s – Inverness O’Brien’s – Pugwash 902.226.3177 902.466.7675 902.465.3558 902.258.2400 902.243.2551 ...... Chisholm’s – Aylesford Kyte’s – Dartmouth Enfield Clinic – Saulnierville 902.847.3465 902.462.4187 902.883.9432 902.678.9933 902.769.0893 ...... Canso MacKay’s – Dartmouth Eskasoni Reynolds – Liverpool Poulain’s – Stellarton 902.366.2976 902.469.4309 902.379.1029 902.354.7101 902.752.3261 ...... Cheticamp Waverley Road – Dartmouth Ferguson’s – Lockeport – Lockeport Capital – 902.224.2841 902.406.9779 902.849.0500 902.656.2211 902.736.9217 ...... Mader’s – Coldbrook Westphal – Dartmouth Haliburton – Guysborough Cobequid – Lower Sackville Village Family – Truro 902.679.1251 902.434.5585 902.533.2224 902.865.3336 902.843.7979 ...... Moffatt’s – Acadia Moffatt’s – Portland Moffatt’s – Halifax Kinley Drug – Lunenburg City Drug – Yarmouth 902.463.7651 902.466.2345 902.406.8080 902.634.4437 902.742.3579

visit: pharmachoice.com | twitter.com/pharmachoice | facebook.com/pharmachoicecanada

Seniors Ad 2014.indd 1 11-19-14 2:01 PM Personalized Services for You! Your locally owned and community minded PharmaChoice pharmacy will take the time to help you understand your medication and manage your health. It’s like having a pharmacist Positive Aging Directory for a best friend. Information for people 50+ and their families Your PharmaChoice pharmacist is pleased TABLE OF CONTENTS to provide advice for: · Medication Reviews and Counselling · Compliance or Blister Pack Organizers · Immunizations & Vaccines You may also fi nd what you’re Other Nova Scotia Seniors’ Planning for your looking for in the alphabetical Organizations ...... 22 Grandchildren’s Education ...... 40 · Home Care Solutions index on pages 128–133.) · Chronic Conditions Recognition & Scholarships ... 23 Lifelong Learning · Minor Ailments A Message from the Premier, Congratulatory Messages ...... 23 Opportunities ...... 42 Honourable Stephen McNeil ..... 6 Order of Nova Scotia ...... 24 Libraries ...... 42 Other Seniors Programs ...... 43 A Message from the Minister of Federal Government: University and Community Seniors, Honourable Aging and Seniors ...... 24 College Courses for Seniors .... 44 Leo A. Glavine ...... 6 Computers and the Internet .... 46 35 Locations In Nova Scotia National Seniors Haliburton – Antigonish City of Lakes – Dartmouth Balser – Digby Hammonds Plains Fulmore’s – Pictou About this Directory ...... 8 Organizations ...... 26 Employment ...... 46 902.863.6060 902.407.3500 902.245.4071 902.832.0494 902.485.1600 ...... Frequently Called Numbers ..... 10 Information and Referral ...... 27 Transportation ...... 50 Martell’s – Arichat Family Drug – Dartmouth The Passage – Eastern Passage Freeman’s – Inverness O’Brien’s – Pugwash 902.226.3177 902.466.7675 902.465.3558 902.258.2400 902.243.2551 Seniors Information Licences and Safe Driving ...... 50 ...... Nova Scotia Department Services ...... 27 Chisholm’s – Aylesford Kyte’s – Dartmouth Enfield Clinic – Kentville Saulnierville of Seniors ...... 12 Government Information ...... 28 Federal Retirement Income 902.847.3465 902.462.4187 902.883.9432 902.678.9933 902.769.0893 ...... Seniors Toll Free Resources for Newcomers ...... 28 Programs ...... 55 Canso MacKay’s – Dartmouth Eskasoni Reynolds – Liverpool Poulain’s – Stellarton Information Line ...... 12 Resources for Senior Women ... 29 902.366.2976 902.469.4309 902.379.1029 902.354.7101 902.752.3261 Senior Abuse Information Accessibility Information ...... 29 Provincial Financial Aid ...... and Referral Line ...... 12 Programs ...... 61 Cheticamp Waverley Road – Dartmouth Ferguson’s – Glace Bay Lockeport – Lockeport Capital – Sydney Mines 902.224.2841 902.406.9779 902.849.0500 902.656.2211 902.736.9217 Funding Initiatives ...... 12 Active Living, Recreation, ...... and Sport ...... 32 Vital Statistics and Mader’s – Coldbrook Westphal – Dartmouth Haliburton – Guysborough Cobequid – Lower Sackville Village Family – Truro Group of IX Seniors Advisory Leisure and Hobbies ...... 36 Proof of Age ...... 63 902.679.1251 902.434.5585 902.533.2224 902.865.3336 902.843.7979 ...... Council of Nova Scotia ...... 14 Birth, Marriage, and Death Moffatt’s – Acadia Moffatt’s – Portland Moffatt’s – Halifax Kinley Drug – Lunenburg City Drug – Yarmouth Volunteer Activities ...... 36 Certifi cates ...... 63 902.463.7651 902.466.2345 902.406.8080 902.634.4437 902.742.3579 Seniors’ Councils, Clubs, Proof of Age ...... 63 and Centres ...... 20 Travel ...... 38 visit: pharmachoice.com | twitter.com/pharmachoice | facebook.com/pharmachoicecanada

Seniors Ad 2014.indd 1 11-19-14 2:01 PM 4 Positive Aging Directory | Table of Contents

Taxes ...... 63 Housing Nova Scotia ...... 86 Health-Related Personal Income Tax ...... 63 Organizations ...... 121 Impôt sur le revenu des Home Maintenance, particuliers ...... 64 Renovations, and Safer Sex ...... 126 My Account ...... 65 Environmental Assessments .. 89 Community Volunteer Income Professional Associations .... 127 Tax Program ...... 65 Provincial Health Services ...... 90 Programme communautaire Nova Scotia Department of Alphabetical Index ...... 128 des bénévoles en matière Health and Wellness ...... 90 d’impôt ...... 65 Nova Scotia Health Advertisers’ Directory ...... 134 GST/HST Credit ...... 66 Insurance/MSI ...... 91 Crédit pour la TPS/TVH ...... 66 Ambulance Services ...... 93 Seniors’ Pharmacare Legal Matters ...... 68 Program ...... 94 Nova Scotia Department Medication Use ...... 97 of Justice ...... 68 Private Health Insurance ...... 98 Legal Information Society Continuing Care ...... 98 of Nova Scotia (LISNS) ...... 68 Addiction Services ...... 105 Other Legal Resources ...... 69 Mental Health ...... 106 Adult Mental Health Human Rights ...... 70 Programs/ Services ...... 107 Preventing Falls ...... 107 Consumer Information and Specialized Health Complaints ...... 71 Programs for Seniors ...... 108 Accommodation for Insurance ...... 72 Health-Care Patients and Visitors ...... 109 Senior Abuse Awareness ...... 73 Health Screening Programs .. 109

Telephone Contact Programs .. 78 Services for Frail, Disabled, or Homebound Personal Emergency Seniors ...... 110 Response Systems ...... 79 In-Home and Community Meal Programs ...... 112 Emergency Medical Health Equipment Information ...... 79 and Services ...... 113 Moving/Downsizing Nova Scotia Emergency Service for Seniors ...... 114 Management Office (EMO) ...... 80 Private Home Care and Home-Support Services ...... 115 Housing ...... 82 End-of-Life Issues ...... 118 4 Positive Aging Directory | Table of Contents

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The independence you want, with the assistance you might need. That’s The Berkeley. 6 Positive Aging Directory | Welcome Messages Message from the

I’m pleased to present the Positive Aging Directory for 2015. Seniors are the fastest growing age group in our province. The Nova Scotia government is working hard to ensure that programs and services are in place to help seniors, support caregivers and strengthen our communities. The Positive Aging Directory is an important resource that will help you discover and access government programs and community resources that focus on active, healthy living and the changing needs of seniors. Seniors play important roles keeping our communities healthy and vibrant. I believe we owe it to our parents and grandparents to make the necessary investments in our communities so seniors can get the care and support they need to live well in our province. KING ANDREW TOWER PALACE ROYALE Sincerely, 290 Main Avenue 333 Main Avenue Halifax, Nova Scotia B3M 3V3 Halifax, Nova Scotia B3S 0B6

King Andrew Tower is not only the highest quality Welcome to Palace Royale, Halifax’s most desired Honourable Stephen McNeil, M.L.A. source of residential suites in Clayton Park, but also cat friendly building. This elegant masterpiece will Premier the highest quality source of living for seniors. This stand out with its high quality pre-cast finish set to 107 unit building is constructed out of concrete to state its rich interior. With granite counter tops and ensure the highest form of soundproofing. With a six appliances, including washer, dryer, dishwasher, Message from the spectacular view of the city, and a quiet setting, this stove, 18 cu ft fridge and microwave you will Minister of Seniors building is a perfect spot for our loved ones. King have all you need. Apartment units specially Andrew Tower is truly the perfect place to call home. designed by skilled architects and designers, with all sizes including, 1 bedroom, 1 bedroom and den, Thank you for taking the time to explore the Positive Aging Directory. Please call 902-830-7051 to view an apartment today. As the Minister of Seniors, I want you to have quick and easy access to and 2 bedroom units. the programs and services seniors need to lead happy, healthy lives. Please call 902-880-9111 to view an apartment today. This directory is produced each year to keep you informed about the programs and services offered in your community. It can help you fi nd new opportunities for learning, socializing, volunteering or being active. We know that living an active and engaged lifestyle is essential for healthy, positive aging. The Department of Seniors welcomes your comments and inquiries. I encourage you to stay connected with us by visiting us at novascotia.ca/seniors or calling us toll-free at 1-844-277-0770 or following us on Twitter @NSSeniors. I look forward to hearing from you.

Honourable Minister of Seniors 6 Positive Aging Directory | Welcome Messages

KING ANDREW TOWER PAlACE ROyAlE

290 Main Avenue 333 Main Avenue Halifax, Nova Scotia B3M 3V3 Halifax, Nova Scotia B3S 0B6

King Andrew Tower is not only the highest quality Welcome to Palace Royale, Halifax’s most desired source of residential suites in Clayton Park, but also cat friendly building. This elegant masterpiece will the highest quality source of living for seniors. This stand out with its high quality pre-cast finish set to 107 unit building is constructed out of concrete to state its rich interior. With granite counter tops and ensure the highest form of soundproofing. With a six appliances, including washer, dryer, dishwasher, spectacular view of the city, and a quiet setting, this stove, 18 cu ft fridge and microwave you will building is a perfect spot for our loved ones. King have all you need. Apartment units specially Andrew Tower is truly the perfect place to call home. designed by skilled architects and designers, with all sizes including, 1 bedroom, 1 bedroom and den, Please call 902-830-7051 to view an apartment today. and 2 bedroom units.

Please call 902-880-9111 to view an apartment today. 8 Positive Aging Directory | Introduction

in this directory. Consumers should be cautious About this Directory and ensure that the individuals and companies they deal with are reputable. See page 71 in Welcome to the 25th edition of Positive Aging this directory for information about the Better Directory. It is produced annually by the Nova Business Bureau. Any reliance users place on the Scotia Department of Seniors. It includes a information in this directory is strictly at their number of features designed to help find what you own risk. The Province of Nova Scotia shall not need: be held liable for any losses or damages related to the use of information in this directory. • Table of Contents – Page 3. A list of general topics by page number. Contact Service Nova Scotia at 1-800-670-4357 to • Alphabetical Index – Begins on page 128. An determine whether a business is registered. index of all the organizations, agencies, and government departments featured within the Unless otherwise noted, phone numbers (if long publication. distance) should be preceded by the provincial • Advertisers’ Directory – Begins on page 134. area code 902.

This guide is reviewed and changed each year to Advertising help meet your needs. If you have suggestions or The Nova Scotia Department of Seniors would like comments about this edition of the Positive Aging to thank the advertisers in the directory for their Directory, we want to hear from you! Please sent support. comments to [email protected] or visit our webpage at www.novascotia.ca/seniors. Thank you!

Endorsement Disclaimer This directory is an information guide and is limited to the most currently available information from the other agencies, organizations and service providers listed and referred to. This information is supplied for convenience only and may change at any time. Although the information is thought to be accurate, the Province of Nova Scotia implies absolutely no warranty for its accuracy, completeness or use. This directory is only an information guide, and users must refer to the appropriate agencies, organizations and service providers listed to get the official, specific, and the most up-to-date information.

The Province of Nova Scotia does not endorse, recommend or verify any commercial products or private-sector services listed or advertised Special thanks to staff and family of the Department of Seniors for volunteering for our cover and contents pages photography.

8 Positive Aging Directory | Introduction Positive Aging Directory | Introduction 9

For more information about this directory please contact the Department of Seniors. Department of Seniors EASY ENTRY BATH 15th Floor, Barrington Tower 1894 Barrington Street and SHOWER WALK IN BATH TUB SHOWROOM Halifax, Nova Scotia B3J 2A8 3227 Kempt Road (corner of Stairs Street) Halifax Phone: 902-424-0770 REMEMBER, BEFORE YOU BUY IT Toll Free: 1-844-277-0770 COME IN AND TRY IT! Fax: 902-424-0561 Are you curious about all the options E-mail: [email protected] available with a walk-in bathtub? www.novascotia.ca/seniors Do you know the di erence between inswing/outswing doors? PRODUCED BY METRO GUIDE PUBLISHING Would you like to have the option of an integrated shower? For advertising inquiries: What is the benet of air massage? Tel. 902-420-9943 Fax 902-429-9058 What about water jets? E-mail: [email protected] Why not nd out for yourself? www.metroguidepublishing.ca 2882 Gottingen Street, Halifax, N.S. B3K 3E2 Bring a family member, discuss all this and more. Actually sit in (an empty) tub! Publisher Patty Baxter Advertising Sales Angela Faulkner Production Coordinator Stephanie Peters Michael and Judy Invite you to visit Design Gwen North their Showroom Printing Advocate Printing & Publishing

You are never too young to experience the peace and tranquility of a private spa experience. People of all ages and physical conditions look forward to relieving aches and pains of sore muscles and @Crown copyright, Province of joints with hydrotherapy. Soothing air bubbles Nova Scotia, 2015. can quiet the cares of a stressful day. No part of this publication may be reproduced without written We will install and nance your purchase OAC consent of Communications Nova Scotia. While every effort Zero down payment has been made to ensure accuracy, the publisher cannot be held responsible for any errors or omissions that may occur. 902-431-4401 PLEASE RECYCLE easyentrybathandshower.ca

Cover and Table of Contents Images: CNS Photo. Special thanks to staff and family of the Department of Seniors for volunteering for our cover and contents pages photography. safetybath.com 10 Positive Aging Directory | Frequently Called Numbers Frequently Called Numbers

Continuing Care Services (Home Care, Long-Term Care, Caregiver Allowance, Adult Protection) ...... 1-800-225-7225 Find a Family Physician ...... 1-855-444-4415 Federal Government General Inquiries ...... 1-800-622-6232 GST Refunds ...... 1-800-959-1953 Home Repair Grants & Loans (by regional office) ...... See page 86 Housing and Care / Housing Authorities (by regional office) ...... See page 82 Income Tax (personal tax and volunteer clinics) ...... 1-800-959-8281 Legal Information Society of Nova Scotia (publications) ...... 902-454-2198 Legal Information Line & Lawyer Referral ...... 902-455-3135 ...... or 1-800-665-9779 MSI ...... 1-800-563-8880 Nova Scotia Department of Seniors ...... 902-424-0770 or 1-844-277-0770 Old Age Security (OAS)/Guaranteed Income Supplement (GIS), and Canada Pension Plan (CPP) (English) ...... 1-800-277-9914 (Français) ...... 1-800-277-9915 Pharmacare Program ...... 1-800-544-6191 Property Tax Rebate ...... 1-877-296-9338 Service Nova Scotia (motor vehicles, vital statistics, licenses, land registration, consumer services, Provincial Tax Commission) Public Inquiries ...... 902-424-5200 or 1-800-670-4357 Superannuation Plans (Provincial): ...... 902-424-5070 or 1-800-774-5070 (Federal): ...... 1-800-561-7930 Transportation Services (by region) ...... See page 51

911 ....Someone’s health, safety or property is threatened and help is needed right away 211 ....Human, social and health-related Information and referral services 411 ....Local directory assistance 511 ....Road conditions information service 611 ....Telephone repair service 711 ....Message relay service (MRS) for individuals who are hearing and/or speech impaired 811 ....Non-urgent health care, call to talk to a nurse 10 Positive Aging Directory | Frequently Called Numbers 12 Positive Aging Directory | Nova Scotia Department of Seniors Nova Scotia Senior Abuse Information and Department of Referral Line The Department of Seniors has partnered with Seniors the 211 telephone referral service. The 211 service will now be handling Senior Abuse Information The Nova Scotia Department of Seniors is the and Referral phone calls. Call 211 for information provincial government agency responsible on abuse, resources and services available to help, for providing leadership on age related issues or to talk about a situation that is concerning to support the inclusion, well-being and you. Your call will be kept confidential except as independence of older adults. required by law.

The Department works with senior organizations If the situation is an emergency or it could be and other government departments to facilitate dangerous, call the police at 911. the development of government age-related policies, programs and services. It conducts More information about senior abuse is included research, provides policy advice and is a source in this directory on page73. of information and referral on matters related to aging. The Department also provides support to Funding Initiatives communities so that they can increase their own capacity to deliver initiatives that help older Nova The Age-Friendly Communities Planning Scotians enjoy safe and healthy lives. and Project Grants assist local governments to prepare for an aging population. Funding is The Department strives to ensure that older available to support community planning, policy Nova Scotians are treated as valued members development, and community enhancement of society. The Department also recognizes that projects that help older people to participate older Nova Scotians may need support to live fully in healthy, supportive communities. Funding healthy, independent lives in their homes and supports two main streams: communities. A cornerstone of the Department’s work is its active support of age-friendly • Age-friendly planning grants provide up to communities in Nova Scotia. $20,000 • Age-friendly project grants provide up to Seniors Information Line $5,000

The Department of Seniors has partnered with Grants are awarded to local governments. the 211 telephone referral service. The 211 service Applications will be accepted on an ongoing basis will now be handling Senior Information Line throughout the year until the funds have been phone calls. If you have a question regarding expended. programs and services available to Nova Scotia seniors please contact 211. The Department of For more details and examples of eligible Seniors may still be contacted for programs that activities visit novascotia.ca/agefriendly the Department is responsible for delivering. This directory will identify these programs and the The Positive Aging Fund Grant helps non- relevant phone number. profit, community-based organizations create and implement projects that advance the goals 12 Positive Aging Directory | Nova Scotia Department of Seniors Positive Aging Directory | Nova Scotia Department of Seniors 13 outlined in Nova Scotia’s Strategy for Positive government’s commitment to seniors’ safety Aging. The grant supports projects with a focus on and provides a cost effective approach to crime health, well-being and community participation prevention and community capacity building. of Nova Scotia seniors. Grants are awarded up to The grant also supports the Nova Scotia Elder $10,000, and may fund up to 100% of the project. Abuse and Positive Aging strategies and actions To see examples of projects funded in the past, to prevent and reduce crime. Non-profit visit novascotia.ca/seniors. organizations may re-apply each year, when the funding call is open. The Senior Safety Grant is a joint initiative of the Nova Scotia Departments of Seniors and Please call the Department of Seniors for Justice. The grant contributes to the enhancement information about when and how your of existing Seniors’ Safety Programs and the organization may be eligible to apply for the expansion of programs to areas of Nova Scotia grants described above. where programs do not currently exist. Grant money is made available to eligible programs Department of Seniors annually to a maximum of $20,000. Programs Phone: 902-424-0770 must show financial or in-kind community Toll Free: 1-844-277-0770 support, and emphasize better communication Fax: 902-424-0561 between seniors and the police. Collaborative E-mail: [email protected] projects are encouraged. The grant demonstrates www.novascotia.ca/seniors 14 Positive Aging Directory | Group of IX Seniors Advisory Council of Nova Scotia

building, and advocacy. Regionally based Ageing Group of IX Seniors Well Together Coalitions work with community partners in many aspects of ageing well, including Advisory Council of physical activity and falls prevention, age friendly communities, access to transportation, and Nova Scotia gambling awareness.

The Department of Seniors consults regularly Community Links is affiliated with the National with the Group of IX Seniors Advisory Council of Pensioners Federation and is an active member of Nova Scotia. The “Group of IX” is independent the Group of IX. of government and may consult with other organizations and special interest groups in an Bill Poole, President effort to be fully informed and representative of Phone: 902-582-1229 | Email: [email protected] the senior population of the province. The Group www.nscommunitylinks.ca of IX has recently had significant input into such seniors-related government programs as Seniors’ Pharmacare and the Continuing Care Strategy. National Association of Federal Retirees Organizations whose elected representatives form The National Association of Federal Retirees the Group of IX are highlighted below. protects the benefits and promotes the interests of people (and their spouses and survivors) CARP – A New Vision of Aging who have retired from the ranks of the Public Service of Canada, the Canadian Forces, the Royal in Canada Canadian Mounted Police and federally appointed CARP is a national organization that promotes judges. Federal retirees who have questions about the rights and quality of life for Zoomers— their pensions may call the Superannuation Canadians aged 50 and over. A non-profit Directorate at 1-800-561-7930 for information. association that does not receive government funding, CARP advocates for social change, offers National Association of Federal Retirees member benefits and information, and hosts Phone: 613-745-2559 community events through its chapters. E-mail: [email protected] | www.fsna.com

CARP Nova Scotia Chapter Bill VanGorder, Chair | Phone: 902-497-8073 Federation of Senior Citizens E-mail: [email protected] and Pensioners of Nova Scotia www.CARPnovascotia.ca (FSCPNS) The Federation is composed of small and large Community Links seniors’ clubs and councils across the Province Community Links is a provincial non-profit and as such is viewed as a strong voice for organization with a membership comprised of seniors. The Federation, through its Councils seniors’ clubs, senior serving organizations, and Clubs, monitors seniors programs, services, and individual members aged 55+. Community benefits as well as advocates for their maintaince. Links works to promote healthy, age friendly An Annual Convention is held in May each year communities and quality of life for older adults in at the Glengary Trade and Convention Center, Nova Scotia through knowledge transfer, capacity Truro. Resolutions are read, discussed and those 14 Positive Aging Directory | Group of IX Seniors Advisory Council of Nova Scotia Positive Aging Directory | Group of IX Seniors Advisory Council of Nova Scotia 15

accepted are put in a report and presented to the Bernard K. Conrad, President appropiate government department. Phone: 902-865-5050 | E-mail: [email protected] www.nsgrea.ca Bernie LaRusic, President Phone/Fax: 902-562-1901 Regroupement des aînées et aînés E-mail: [email protected] de la Nouvelle-Écosse (RANE) Le RANE est l’organisme porte-parole des aînés Nova Scotia Government de l’Acadie de la Nouvelle-Écosse. En plus de faire Retired Employees Association valoir les points de vues, désirs et besoins des (NSGREA) aînés de cette communauté auprès des diverses instances gouvernementales et communautaires, NSGREA is the “Voice to Government” on behalf le RANE favorise et valorise la contribution des of both government & general employees of the aînés à la collectivité. government of Nova Scotia. NSGREA is dedicated

to the well-being of all retirees who are in Le RANE vise, en implantant des programmes receipt of a pension from the NS Public Service et en organisant des activités, à atteindre deux Superannuation Pension Plan and its main résultats importants: purpose is to monitor our member’s Pension & Health Plan. Vitalité: Les aînés constituent un facteur important de la vitalité de l’Acadie de la Nouvelle-Écosse.

Nova Scotia Liberal Caucus Office

5151 George St., Suite 1402 P.O. Box 741, Halifax, NS B3J 2T3 t 902.424.8637 or 1.877.778.1917 f 902.424.0539 [email protected] 16 Positive Aging Directory | Group of IX Seniors Advisory Council of Nova Scotia Provincial & Federal Representatives Mieux-être des aînés: Les aînés de l’Acadie de la Section of Senior and Retired Nouvelle-Écosse atteignent un plus grand niveau Jamie Baillie Robert Chisholm Hon. Geoff Regan de mieux-être. Doctors of Doctors Nova Scotia MLA – MP – Dartmouth–Cole Harbour MP – Halifax West The mission of the SSRD is to: Constituency Office: Constituency Office: (1) To promote the health and welfare of senior Constituency Office: Le Regroupement compte des membres Evergreen Place 1496 Bedford Highway 6 MacFarlane Street physicians 530 Portland St., Ste. 204 Suite 222 répartis dans plus de dix régions acadiennes et Springhill, NS (2) To advocate for evidence based actions and Dartmouth, NS Bedford, NS francophones de la Nouvelle-Écosse. Pour de plus B0M 1X0 policies which improve the health status of all B2Y 4V6 B4A 1E5 amples renseignements au sujet des activités du Ph: 597-1998 Ph: 462-6453 Ph: 426-2217 Regroupement ou pour devenir membre, n’hésitez Nova Scotians, with particular attention to issues Fx: 597-8080 Fx: 462-6493 Fx: 426-8339 pas à visiter leur site Web au www.rane.ns.ca ou à affecting seniors. Toll Free 1-888-923-2262 Email: [email protected] Email: [email protected] communiquer avec le bureau du RANE au Email: [email protected] www.robertchisholm.cam www.geoffregan.ca 433-0860. We realize that the Social Determinants of Health are responsible for three quarters of the health status of individuals and population groups Gerald Keddy Greg Kerr Lenore Zann Stan Surette, Président | Phone: 902-762-2457 MP – South Shore–St. Margaret’s MP – West Nova MLA – Truro-Bible Hill-Millbrook-Salmon River E-mail: [email protected] of all ages, with the traditional health care system responsible for one quarter. The SSRD Constituency Office: Constituency Office: Constituency Office: 129 Aberdeen Rd., acknowledges the importance of the Department 368 Main Street, 35 Commercial Street, Suite 201 Retired Teachers Organization Suite 220 Suite 212 of Seniors foundation document “Strategy for Bridgewater, NS Yarmouth, NS B5A 1E9 Truro, NS B2N 3H9 Positive Aging in Nova Scotia”, released in 2005. B4V 2S7 of the Nova Scotia Teachers Ph: 742-6808 Ph: 897-ZANN Union (NSTU) Ph: 527-5655 Fx: 742-6815 (9266) Five hundred and eighty five members of Doctors Fx: 527-5656 The Retired Teachers Organization of Nova Toll Free: 1-888-816-4446 Nova Scotia are aged 65 years or older, the Email: [email protected] Scotia is the official body representing the retired Email: [email protected] Email [email protected] seniors category, comprising about 22% of all www.mlalenorezann.ca teachers of Nova Scotia and will advance, promote www.geraldkeddymp.ca DNS members. The SSRD connects with the and protect the welfare of its members. Canadian Medical Association via our provincial Maureen MacDonald Gordie Gosse organization, DNS. The SSRD is a leader in the MLA – MLA – Sydney-Whitney Pier MLA – Fairview–Clayton Park Jim Kavanaugh, President | Phone: 902-862-3833 movement to establish a national section for E-mail: [email protected] Constituency Office: Constituency Office: senior and retired physicians. Constituency Office: 3115 Veith Street 731 Victoria Rd 3845 Joseph Howe Dr. Halifax, NS Sydney, NS Suite 203 Royal Canadian Legion, Nova Dr. Merv Shaw, Chair B3K 3G9 B1N 1J3 Halifax, NS B3L 4H9 Phone: 902-423-0693 Ph: 455-2926 Ph: 564-9161 Ph: 329-8683 Scotia/Nunavut Command Fx: 455-3929 Fx: 564-99750 Fx: 564-99750 The RCL is a not for profit, dues supported E-mail: [email protected] organization that advocates and secures benefits Email: [email protected] Email: [email protected] Email: [email protected] and support services for Veterans and their www.maureenmacdonald.ca families. The Royal Canadian Legion are the keepers of Remembrance in Canada. The RCL also Leo Glavine For more information about all Nova delivers and supports programs for youth and MLA – MLA – Colchester North Scotia’s Members of the Legislative Assembly (MLAs), visit the legislature seniors through community Branches, provincial/ Constituency Office: Constituency Office: website: http://nslegislature.ca territorial and dominion Commands. 694 Main Street 30 Duke Street, P.O. Box 250 Suite 10, Truro, NS Kingston, NS B2N 2A1 Phone: 902-429-4090 Ext.3 B0P 1R0 Toll free: 1-877-809-1145 Ph: 893-2180 Ph: 765-4083 Fx: 893-3064 E-mail: [email protected] Fx: 765-4176

Email: [email protected] Email: [email protected] www.karencasey.ca 16 Positive Aging Directory | Group of IX Seniors Advisory Council of Nova Scotia Provincial & Federal Representatives Patricia Arab Jamie Baillie Karen Casey MLA – Fairview–Clayton Park MLA – Cumberland South MLA – Colchester North

Constituency Office: Constituency Office: Constituency Office: 3845 Joseph Howe Dr. 6 MacFarlane Street 30 Duke Street, Suite 203 Springhill, NS Suite 10, Truro, NS Halifax, NS B3L 4H9 B0M 1X0 B2N 2A1 Ph: 329-8683 Ph: 597-1998 Ph: 893-2180 Fx: 564-99750 Fx: 597-8080 Fx: 893-3064

Toll Free 1-888-923-2262 Email: [email protected] Email: [email protected] Email: [email protected] www.karencasey.ca

Robert Chisholm Leo Glavine Gordie Gosse MP – Dartmouth–Cole Harbour MLA – Kings West MLA – Sydney-Whitney Pier

Constituency Office: Constituency Office: Constituency Office: Evergreen Place 694 Main Street 731 Victoria Rd 530 Portland St., Ste. 204 P.O. Box 250 Sydney, NS Dartmouth, NS Kingston, NS B1N 1J3 B2Y 4V6 B0P 1R0 Ph: 462-6453 Ph: 765-4083 Ph: 564-9161 Fx: 462-6493 Fx: 765-4176 Fx: 564-99750

Email: [email protected] Email: [email protected] Email: [email protected] www.robertchisholm.cam

Gerald Keddy Greg Kerr Maureen MacDonald MP – South Shore–St. Margaret’s MP – West Nova MLA – Halifax Needham

Constituency Office: Constituency Office: Constituency Office: 129 Aberdeen Rd., 368 Main Street, 3115 Veith Street Suite 201 Suite 220 Halifax, NS Bridgewater, NS Yarmouth, NS B5A 1E9 B3K 3G9 B4V 2S7 Ph: 527-5655 Ph: 742-6808 Ph: 455-2926 Fx: 527-5656 Fx: 742-6815 Fx: 455-3929 Toll Free: 1-888-816-4446 Email: [email protected] Email: [email protected] Email [email protected] www.maureenmacdonald.ca www.geraldkeddymp.ca

Hon. Geoff Regan Lenore Zann For more information about all Nova MP – Halifax West MLA – Truro-Bible Hill-Millbrook-Salmon River Scotia’s Members of the Legislative Assembly (MLAs), visit the legislature Constituency Office: Constituency Office: website: http://nslegislature.ca 1496 Bedford Highway 35 Commercial Street, Suite 222 Suite 212 Bedford, NS Truro, NS B2N 3H9 B4A 1E5 Ph: 426-2217 Ph: 897-ZANN Fx: 426-8339 (9266)

Email: [email protected] Email: [email protected] www.geoffregan.ca www.mlalenorezann.ca 18

Highlights Provincial government programs are helping seniors province for insured medical care that is not available live independently, take part in local activities and in Nova Scotia may qualify for help with travel costs. stay mobile. Many of these programs and benefits are intended to enhance the lives of lower-income To determine whether a patient qualifies, a specialist seniors. sends a letter to MSI explaining why the treatment is needed. MSI will inform the specialist whether the Programs patient is eligible for coverage. For more information, Income tax refund for seniors receiving visit the Department of Health and Wellness at www. novascotia.ca/DHW/Travel-and-Accommodation- Guaranteed Income Supplement Assistance/ or call 1-877-449-5476. Seniors who received the Guaranteed Income Supplement and paid provincial income tax get a What does this mean for me? refund. The amount an individual receives depends Helping seniors pay for travel outside the province on how much they paid in provincial income taxes for when they are sick can make it easier for them to the previous year. An application form isn’t required, focus on getting better instead of worrying about but an income tax return must be filed each year. travel costs. This benefit helps more than 18,000 seniors, putting a minimum of $50 back in their pockets for the 2013 You could get help with paying for up to 12 medical tax year. For the 2014 tax year and beyond, most visits outside Nova Scotia a year. For each trip you seniors currently receiving the refund will not have could be reimbursed for up to $1,000 for travel by to pay provincial income taxes and wait for a refund plane, bus or train. You could also receive up to cheque thanks to a new Age Amount tax credit. $1,500 for each month’s accommodation (maximum $125 each night). Transportation costs for an escort Age Amount tax credit to travel with the patient will be covered if medically Beginning with the 2014 tax year, approximately required. 25,000 seniors will have their provincial income tax liability reduced to zero and an additional 4,000 Self-managed Care Allowance and seniors will pay less in taxes through the new $1,000 Personal Alert Assistance non-refundable Age Amount tax credit. Seniors with Some people would be able to stay in their own taxable income of less than $24,000 will be eligible homes longer if they had a little more help. to claim the new tax credit. More information on how These programs could help them live safely and to claim this credit will be included in the 2014 tax independently in their homes. Please see page 119 of package. this directory for more information about the benefits available. Nova Scotia Affordable Living Tax Credit The Nova Scotia Affordable Living Tax Credit provides Ambulance Fee Assistance Program $255 per household, plus $60 for each child under 19 Some Nova Scotia seniors will be able to have their living in the household, for those with family incomes ambulance fees waived under the Ambulance Fee up to $30,000 dollars. Families with incomes between Assistance program. To qualify, they must meet first $30,000 dollars and $35,100 will receive a partial the Statistics Canada Low Income Measure criteria. credit. The amount of the credit is calculated from the For a full list of eligibility criteria or to apply, visit income tax return. This tax credit from the provincial www.novascotia.ca/dhw/ehs/. government will help offset some of the cost of paying tax on goods and services. Ambulance fees for seniors Out-of-province Travel and The provincial government pays the cost of transfers from one health-care facility to another (such as Accommodation Assistance hospitals) but there are fees for other ambulance Nova Scotians who need to travel outside the services. The fee to transport nursing home and 18 19

residential care facility residents to hospital is • automatic door openers to make large, heavy $52.90. For seniors who need an ambulance to get doors easier to open to medically necessary appointments, the fee is • lever door handles to replace hard-to-turn knobs $105.80. For more information, visit www.novascotia. • ramps to make it easier to avoid stairs and keep ca/dhw/ehs/ambulance-fees.asp. seniors mobile • electricity generators, in case of power failure Fair drug prices • handrails for added safety Nova Scotians are now paying less for generic drugs • extra-loud fire alarms, to help hard-of-hearing through the Pharmacare program and the for the residents stay safe in case of fire cost of most generic drugs is now 35 per cent of the cost of brand names. A number of Nova Scotians, Housing Nova Scotia houses 8,500 seniors in public especially seniors, rely on Pharmacare. This will help housing around the province. These improvements ease some of the financial burdens many seniors will help seniors live independently longer. face. Assistance for low-income homeowners Continuing care improvements Efficiency Nova Scotia offers assistance to low- The province continues to make investments to income homeowners who wish to make their homes support home care. These investments will help more energy-efficient. Upgrades like insulation and people stay in their homes and communities longer. draft-proofing can make homes more comfortable Home-care services are available to Nova Scotians of and heating bills more affordable. all ages who need help with care in their homes and communities. What does this mean for me? If you own your home and you meet the income The Department of Health and Wellness has also eligibility requirements, you could receive free energy- made improvements to the Caregiver Benefit efficiency upgrades to keep the heat in. Upgrades program, which is for low-income adults with high can reduce energy bills, saving you money every year care needs. If the caregiver and the care recipient and helping you stay in your home. To apply for this both qualify for the program, the caregiver will receive service, contact Efficiency Nova Scotia (1-877-434- $400 per month. This benefit is now available to more 2136). Nova Scotians because of the changes made to qualifying income levels. Heating Assistance Rebate Program The Heating Assistance Rebate Program helps lower- Building improvements that help seniors income Nova Scotians with the cost of home heating. remain in their own homes This program is for residents who pay a heating bill at Housing Nova Scotia continues to address this their current address and: issue from two directions. First, by implementing • are living alone with an income of less than an Aging in Place Plan targeted at making seniors’ $27,000 public housing more age-friendly to help seniors live • live with others and have a combined income of independently longer. Second, there are two programs less than $42,000 for low-income senior households: the Home • receive Income Assistance from the Department Adaptations for Seniors Independence Program of Community Services, or and the Senior Citizens Assistance Program. These • receive the Guaranteed Income Supplement programs help seniors continue to live independently in their own homes. For an application please visit www.homeheatinghelp.ca or call 1-800-670-4357 What does this mean for me? If you live in public housing, you may notice the following ongoing upgrades to help you get around more easily and stay safer: 20 Positive Aging Directory | Seniors’ Councils, Clubs, and Centres Colchester/East Hants Seniors’ Council Seniors’ Councils, Vince De Adder, Phone: 902-662-2536

Clubs, and Centres Cumberland County Senior Citizens’ Council Judy Schultz, Phone: 902-447-2272 Approximately 14 seniors councils and over 150 seniors clubs are active in Nova Scotia. They offer Inverness-Victoria Council of Seniors & a wide variety of representation, programs and Pensioners social events for local seniors. Don Fitzpatrick, Phone: 902-248-2202

Seniors’ Councils Kings County Senior Citizens’ Council Councils are comprised of representatives from Rita Tibert, Phone: 902-678-1658 each seniors club. They serve as a forum for sharing information and addressing local seniors Pictou County Council of Senior Citizens issues. Len Thomas, Phone: 902-485-3337

Antigonish/Guysborough Senior Citizens’ Richmond County Senior Citizens’ Council Council #63 Claire Marchand, Phone: 902-345-2499 Catherine Hartlen, Phone: 902-232-2113 Sackville Seniors’ Advisory Council Cape Breton Council of Senior Citizens Charlene Nolan, Phone: 902-864-5591 and Pensioners Emerson Jessome, Phone: 902-736-2174 Yarmouth County Senior Citizens’ Council Eileen Pothier, Phone: 902-663-4700

Same old Societies Act / Registry of Joint Same old? Stock Companies Seniors clubs, councils and other organizations getDoing may incorporate under the Societies Act for a fee getInvolved of $42.35, with an annual renewal fee of $30.35. getLearning Halifax and Bedford sites Registry of Joint Stock Companies getLiving more 9 North, Maritime Centre with Reboom as 1505 Barrington Street PO Box 1529, Halifax, NS B3J 2Y4 your gateway. Phone: 902-424-7770 | Toll Free: 1-800-670-4357 E-mail: [email protected] www.gov.ns.ca/snsmr/rjsc It’s where you start Public Inquiries – NS Government When you want to know more about provincial reboom.ca government services, programs, and initiatives, [email protected] contact Public Inquiries, Service Nova Scotia. (902) 454-3351 20 Positive Aging Directory | Seniors’ Councils, Clubs, and Centres Positive Aging Directory | Seniors’ Councils, Clubs, and Centres 21 Phone: 902-424-5200 | Toll Free: 1-800-670-4357 Spencer House E-mail: [email protected] 5596 Morris Street, Halifax www.gov.ns.ca/snsmr/contact Phone: 902-421-6131 E-mail: [email protected] Metro Region www.spencerhouse.ca Bloomfield Centre 2786 Agricola Street, Halifax Cape Breton Region Phone: 902-490-4629 Steelworkers and Sydney Pensioners Club 30 Inglis Street, Sydney Chebucto Links Phone: 902-539-8000 2080 Windsor Street, Halifax Phone: 902-422-3525 North Shore Region E-mail: [email protected] Club 60 www.chebuctolinks.ca Antigonish | Phone: 902-863-6976

Dartmouth Seniors’ Service Centre Greenfield Oldsters Club 45 Ochterloney Street, Dartmouth Aspen | Phone: 902-833-2230 Phone: 902-465-5578 Pictou County New Horizons Seniors’ Centre reBoom 14 Kempt Street, Pictou | Phone: 902-485-2573 2615 Northwood Terrace, Halifax Phone: 902-454-3361 | www.nwood.ns.ca Seniors Outreach/Help Line and c/o Valley View Villa, Stellarton 123 Gary Martin Drive, Bedford Phone: 902-752-8400 Phone: 902-407-8500 E-mail: [email protected]

Silver & Gold Seniors’ Drop-in Centre South Shore Region 45 Connolly Road, Lower Sackville Bridgewater Senior Citizens’ Club Phone: 902-864-5591 Bridgewater | Phone: 902-543-5719 E-mail: [email protected] www.sackvilleseniors.com Valley Region Kingston & Area Seniors’ Association Kingston Lions Club, Kingston Phone: 902-765-3292 22 Positive Aging Directory | Other Nova Scotia Seniors’ Organizations

Western Region Indo-Canadian Seniors Group of Bear River New Horizons Centre Nova Scotia Bear River | Phone: 902-467-3930 This group addresses healthy lifestyles and organizes recreational, cultural, and fundraising Nouveaux Horizons de la Baronnie activities. It offers presentations on a variety Lower West Pubnico | Phone: 902-762-2655 of topics, including health issues, investments,

insurance, estate planning, literacy, social Tiverton Super Seniors benefits, exercise, and meditation. Tiverton, Long Island | Phone: 902-839-2244 E-mail: [email protected] Mr. Sunder Sharma, President

Phone: 902-423-1988 Westport Super Seniors Westport, Digby County | Phone: 902-250-0889 Nova Scotia Centre on Aging (NSCA), Mount Saint Vincent Other Nova Scotia University, Halifax Seniors’ For more than 20 years, the NSCA has advanced knowledge on aging related issues through Organizations research education and community engagement. The NSCA’s main areas of expertise are focused on issues related to family and friend caregivers, Association of Dalhousie home care human resources, age-friendly Retirees and Pensioners communities, dementia care, nursing home This association facilitates and promotes the residents’ quality of life, and abuse of older sharing of information to Dalhousie University adults. The NSCA conducts local, provincial (DAL) retirees and promotes a sense of continuing regional and national projects in collaboration membership within the family of DAL retirees. with a wide range of public and private sector partners, including other universities and not- Phone: 902-494-7174 for-profit organizations. The NSCA has developed E-mail: [email protected] a sound reputation for producing high-quality www.adrp.dal.ca relevant materials, which link research to policy development. Grandparents’ Rights for Nova Phone: 902-457-6546 Scotia Association E-mail: [email protected] This association is committed to raising public www.msvu.ca/nsca awareness about grandparents’ rights and supporting the relationships between children and their grandparents.

Pauline Glenn, President Phone: 902-257-2974 E-mail: [email protected] 22 Positive Aging Directory | Other Nova Scotia Seniors’ Organizations Positive Aging Directory | Recognition & Scholarships 23 the Premier of Nova Scotia to Nova Scotians Recognition & celebrating 65+ birthdays and 25+ anniversaries at fi ve-year intervals. The Protocol Offi ce will also, if Scholarships requested, contact the following offi ces:

NSCA Endowment Fund – • The Queen (100th birthdays and 60th anniversaries only) Dr. F. R. MacKinnon • Governor General of Canada (90+ birthdays The Dr. F. R. MacKinnon fund supports the and 50+ anniversaries) mandate of the Nova Scotia Centre on Aging to • Prime Minister of Canada promote education for seniors, practitioners, and • Lieutenant Governor (80+ birthdays and caregivers; consult with seniors organizations and 50+ anniversaries) decision makers; and support research initiatives • Members of Parliament that benefi t seniors. To donate, please contact: • Members of the Legislative Assembly

Dr. F. R. MacKinnon Endowment Fund Requests should be submitted at least six weeks University Advancement, in advance of the celebration, with the exception Mount Saint Vincent University, Halifax of the Queen, who requires eight weeks’ advance Phone: 902-457-6470 | www.msvu.ca/nsca notice. Her offi ce also requires proof of age or

marriage. Congratulatory Messages The Nova Scotia Government’s Protocol Offi ce Zoran Radulovic, Certifi cate Program Clerk offers a congratulatory-message service from Protocol Offi ce, Halifax Phone: 902-424-3692 | www.gov.ns.ca/prot

The War Amps BUILDING HEALTHY COMMUNITIES, ONE PERSON AT A TIME

At VON Canada (Victorian Order of Nurses), we believe in treating the whole person, not just their ailment. It’s how we’re helping to build A Legacy of “Amputees healthy communities across Nova Scotia, one Helping Amputees” person at a time. Since 1918, The War Amps has met VON is Canada’s largest, national, not-for-profi t, the needs of war amputees. Today, the charitable home and community care Association continues to serve them, and all amputees, including children. organization delivering more than 75 different programs and services. We would welcome a gift or charitable bequest in your will. With your help, The War Amps will continue to meet its commitments to amputees long into the future. For information about leaving a gift in your will, contact:

1 800 363-4067 • [email protected] • waramps.ca Please visit our website for our Annual Report and Essential Financial Information. The War Amps is funded by donations to the Key Tag Service and does not receive government grants. WWW.VON.CA Charitable Registration No.: 13196 9628 RR0001 1-888-VON-CARE 24 Positive Aging Directory | Federal Government: Aging and Seniors Order of Nova Scotia process is the most common approach used by the Agency to provide grant and contribution This award is the highest honour of the Province funding to recipients who undertake projects that of Nova Scotia. Members of the Order are entitled contribute to the achievement of the Agency’s to use the initials O.N.S. after their name. The goals and objectives. To learn more about funding award encourages excellence by recognizing opportunities, visit the following website at: Nova Scotians for outstanding contributions or www.phac-aspc.gc.ca/fo-fc/index-eng.php. achievements to the cultural, social, or economic well-being of our province. The Protocol Office Division of Children, Seniors and Healthy accepts nominations throughout the year. The Development deadline, in each year, is the third Friday in Centre for Health Promotion March. Public Health Agency of Canada 785 Carling Avenue Protocol Office Postal Locator 6804B 1700 Granville Street, Barrington Level Ottawa, Ontario P. O. Box 1617 K1A 0K9 Halifax, NS B3J 2Y3 www.phac-aspc.gc.ca/seniors-aines Phone: 902-424-2467

E-mail: [email protected] Public Health Agency of Canada, Atlantic Region www.gov.ns.ca/prot Maritime Centre, 15th Floor 1505 Barrington Street, Suite 1525 Federal Government: Halifax, NS B3J 3Y6 | Phone: 902-426-2700 E-mail: [email protected] Aging and Seniors www.pph-atlantic.ca

Public Health Agency of Canada Agence de la santé publique du Within the Public Health Agency of Canada, Canada the Division of Children, Seniors and Healthy Le Centre pour la promotion de la santé (Division Development, Centre for Health Promotion des enfants, des aînés et du développement sain) integrates a public health life course approach de l’Agence de la santé publique du Canada to developing healthy transitions throughout une démarche de santé publique fondée sur le childhood, adolescence, adulthood and the senior parcours de vie en vue de favoriser de saines years. Within this approach, the Seniors Policy transitions pour les enfants, les adolescents, les Unit is the focal point for advancing seniors’ adultes et les aînés. Au cœur de cette démarche se public health issues in order to optimize healthy trouve l’unité des politiques relatives aux aînés, aging. qui s’occupe des dossiers de santé publique liés aux aînés afin de favoriser le vieillissement en The Public Health Agency of Canada also santé. administers a number of funding programs that address a variety of health issues. The programs L’Agence de la santé publique du Canada (ASPC) have been designed to ensure that projects meet administre aussi des programmes de financement specific community health needs and strengthen visant à résoudre divers problèmes de santé de the capacity of communities and community- la population. Ces programmes ont été conçus based organizations to respond to identified dans le but de s’assurer que les projets répondent health problems and needs. The solicitation aux besoins particuliers des communautés en 24 Positive Aging Directory | Federal Government: Aging and Seniors Positive Aging Directory | Federal Government: Aging and Seniors 25 matière de santé et renforcent la capacité des modifications or repairs to their existing facilities organismes communautaires d’intervenir à or to purchase equipment and furnishings, which l’égard des problèmes et des besoins cernés en will enable their continued use for programs and matière de santé. En ce qui a trait aux possibilités activities. Employment and Social Development de financement, le processus d’invitation à Canada accepts applications for NHSP funding soumissionner est la stratégie la plus couramment when a call for proposals is open. Check the utilisée par l’ASPC pour fournir des subventions Department’s website for details. et des contributions aux bénéficiaires qui entreprennent des projets contribuant à l’atteinte New Horizons for Seniors Program de ses buts et de ses objectifs. Pour en apprendre c/o Service Canada davantage sur les possibilités de financement, 126 Cromarty Drive visitez le site Internet suivant: www.phac-aspc. Dartmouth Crossing, Dartmouth B3B 0E9 gc.ca/fo-fc/index-fra.php. Toll Free (English): 1-800-277-9914 TTY: 1-800-255-4786 Division des enfants, des aînés et du www.esdc.gc.ca/seniors développement sain Centre pour la promotion de la santé Nouveaux Horizons pour les aînés Agence de la santé publique du Canada Le Programme Nouveaux Horizons pour les aînés 785, avenue Carling (PNHA) permet aux personnes âgées de profiter Indice de l’adresse : 6804B de la qualité de vie qu’offre leur collectivité ainsi Ottawa (Ontario) que d’y contribuer en menant des vies actives K1A 0K9 |Téléphone : 1-800-O-CANADA et en participant à des activités sociales. Ce Courriel : | http://phac-aspc.gc.ca/contac-fra. programme permet d’obtenir du financement php#general pour des projets visant à inciter les aînés à www.phac-aspc.gc.ca/seniors-aines faire du bénévolat ainsi qu’à participer et à diriger des activités communautaires. Il permet Agence de la santé publique du Canada - Région également à des organismes d’obtenir des fonds de l’Atlantique pour modifier ou rénover leurs installations ou Maritime Centre, 15e étage acheter de l’équipement et du mobilier afin de 1505, rue Barrington, bureau 1525 poursuivre la prestation de leurs programmes et Halifax (Nouvelle-Écosse) B3J 3Y6 activités. Emploi et Développement social Canada Téléphone : 902-426-2700 accepte des demandes de financement du PNHA Courriel : [email protected] seulement lorsqu’un appel de propositions est www.pph-atlantic.ca ouvert. Pour plus d’information, veuillez consultez le site web du ministère. New Horizons for Seniors The New Horizons for Seniors Program (NHSP) Programme Nouveaux Horizons pour les aînés helps to ensure that seniors can benefit a/s de Service Canada from, and contribute to, the quality of life in 126 Rue Cromarty their communities, through active living and Dartmouth Crossing, Dartmouth B3B 0E9 participation in social activities. The program Numéro sans frais (français) : 1-800-277-9915 provides funding for projects that encourage ATS : 1-800-255-4786 seniors to volunteer, participate in and lead Site Web: www.edsc.gc.ca/aines community activities. The program also provides funds to help organizations make necessary 26 Positive Aging Directory | National Seniors Organizations The Council provides advice to the Minister of National Seniors Human Resources and Skills Development, the Minister of Health, and the Minister of State Organizations (Seniors). As directed by Ministers, the Council: • advises on current and emerging issues and Canadian Association on opportunities related to the well-being and H quality of life of seniors, both now and in the Gerontology (CAG) future; CAG is a national, multi-disciplinary, scientific, • undertakes activities such as commissioning and educational association established to research, convening expert panels and round provide leadership in matters related to the aging tables, and holding consultative meetings; population. Its mission is to improve the lives • delivers well-balanced advice, taking into of older Canadians through the creation and account the views of experts, seniors, distribution of knowledge in gerontology-related organizations and groups that provide seniors’ policy, practice, research, and education. programs and services, provincial/territorial advisory bodies on seniors, and other relevant Canadian Association on Gerontology stakeholders and interested parties; and Association canadienne de gérontologie • ensures a comprehensive and collaborative 160 - 500 University Avenue approach in its examination of the policies, Toronto, ON M5G 1V7 programs and services that have an impact E-mail: [email protected] on the lives of seniors by consulting with www.cagacg.ca other federal departments, other levels of Toll Free: 1-855-CAG-ACG0 (224-2240) government and advisory bodies involved in seniors-related efforts. National Seniors Council H The National Seniors Council was established E-mail: [email protected] to advise the Government of Canada on matters www.seniorscouncil.gc.ca related to the well-being and quality of life of seniors. Seniors have helped to build this country Conseil national des aînés and make it what it is today. The National Seniors Le Conseil national des aînés a été créé pour Council helps give Canadian seniors the chance to conseiller le gouvernement du Canada sur toutes have a say in the issues that matter to them. les questions liées au bien-être et à la qualité de vie des aînés.

Les aînés ont contribué à bâtir ce pays et à en faire ce qu’il est aujourd’hui. Le Conseil national des aînés aide à accorder aux personnes âgées du Canada la chance de se faire entendre pour ce qui est des questions qui les touchent.

Le Conseil donne des avis au ministre de l’Emploi et du Développement social, à la ministre de la Santé et à la ministre d’État (Aînés). Sous la direction des ministres, le Conseil : 26 Positive Aging Directory | National Seniors Organizations Positive Aging Directory | Information and Referral 27 • formule des avis sur les possibilités et les Help-line/Outreach Seniors’ enjeux actuels et nouveaux liés au bien-être et à la qualité de vie des personnes âgées, Infoline aujourd’hui et demain; Pictou County seniors in need may call this • entreprend des activités telles que la information line, located at Valley View Villa, commande de travaux de recherche, la Monday to Friday, 9 am–1 pm. Calls received after convocation de comités d’experts et de tables hours are answered by a recorded message and rondes, et la tenue de réunions consultatives; will be returned during regular hours. • donne des avis éclairés en tenant compte des points de vue de spécialistes, d’aînés, Phone: 902-752-8400 d’organismes et de groupes assurant des programmes et des services aux aînés, VON Greater Halifax d’organismes consultatifs des provinces et Information on programs and services for seniors des territoires et d’autres intervenants et in the Halifax Regional Municipality is available intéressés; Monday to Friday, 9 am–4 pm. • s’assure de la présence d’une approche globale et de collaboration dans le cadre de Phone: 902-454-5755 son examen des politiques, des programmes E-mail: [email protected] et des services qui ont une incidence sur la www.von.ca/greaterhalifax vie des personnes âgées, en consultant les autres ministères et ordres de gouvernement Chebucto Links – Halifax et les organismes consultatifs touchés par We are a non-profit seniors’ outreach program les initiatives prises à l’égard des personnes that enables older persons to live independently, âgées. safely, and maintain the quality of life they desire within their community.

Information and Phone: 902-422-3525 Referral E-mail: [email protected] www.chebuctolinks.ca Seniors Information Services 211 Nova Scotia 211 is an information and referral service that helps people navigate social and community services provided by all levels of government and non-government organizations in Nova Scotia. The service is free and offers multilingual, confidential service, available 24 hours a day, 7 days a week.

Phone: dial 2-1-1 in Nova Scotia | www.ns.211.ca 28 Positive Aging Directory | Information and Referral Shelburne County Seniors’ Federal Government General Services Infoline Inquiries This information line is located at the Barrington When you need information about federal Municipal Administrative Centre. programs and services, new initiatives, or Toll Free: 1-800-565-0397 information products, call Toll Free or visit the website. This is your primary access point to the Alzheimer InfoLine Government of Canada. The Alzheimer Info Line is a confidential, province-wide service providing information, Toll Free: 1-800-O-CANADA (1-800-622-6232) support and referral for people with dementia, www.canada.ca their families, caregivers and professionals. Seniors Canada On-line Phone: 902-422-7961 Service Canada has developed a website Toll Free: 1-800-611-6345 that covers all of the services available to seniors through various federal and provincial Government Information departments. Public Inquiries – www.seniors.gc.ca NS Government When you want to know more about provincial Resources for Newcomers government services, programs, and initiatives, contact Public Inquiries, Service Nova Scotia. Immigrant Services Association of Nova Scotia (ISANS) H Phone: 902-424-5200 ISANS is a community organization that Toll Free: 1-800-670-4357 welcomes immigrants. Working in partnership, E-mail: [email protected] ISANS offers services and creates opportunities www.novascotia.ca/snsmr/contact that enable immigrants to participate fully in Canadian life. ISANS provides a full range of Seniors Information Line programs and services to newcomers, particularly The Department of Seniors has partnered with landed immigrants or government-assisted the 211 telephone referral service. The 211 service refugees. All newcomers are eligible for initial will now be handling Senior Information Line contact and referral services. phone calls. If you have a question regarding programs and services available to Nova Scotia ISANS, 6960 Mumford Road, Suite 2120, Halifax seniors please contact 211. The Department of Phone: 902-423-3607 Seniors may still be contacted for programs that www.isans.ca the Department is responsible for delivering. This directory will identify these programs and the relevant phone number. 28 Positive Aging Directory | Information and Referral Positive Aging Directory | Information and Referral 29 YMCA Centre for Immigrant Phone: 902-424-8662 | Toll Free: 1-800-565-8662 E-mail: [email protected] | www.women.gov.ns.ca Programs www.nsdomesticviolence.ca The YMCA of Greater Halifax/Dartmouth offers various programs and services for youth, adults, and families who are new to Canada. The YMCA Accessibility Information Centre for Immigrant Programs provides an inclusive environment to serve our diverse Access to Travel (ATT) community. The website provides information on accessible transportation across Canada with the aim of Phone: 902-457-9622 making accessible travel an easier and more www.ymcahrm.ns.ca enjoyable experience for Canadians with disabilities and seniors. This website includes information on transportation between Canadian Welcome Wagon cities by air, rail, ferry and intercity bus; local Wecome Wagon provides free information and transportation; accessibility of airport terminals; gifts to newcomers on behalf of the community provincial tourism; service standards, and much and civic-minded businesses. more.

Phone: 1-844-299-2466 The Access to Travel website was spearheaded www.welcomewagon.ca by Transport Canada in partnership with other federal government departments, provincial Resources for Senior Women governments and not-for-profit associations.

Nova Scotia Advisory Council www.accesstotravel.gc.ca on the Status of Women The Nova Scotia Advisory Council on the Status Voyage accessible (VA) of Women brings issues forward of interest and Le site Web offre des renseignements sur les concern to women of all ages to the provincial services de transports accessibles au Canada dans government. The agency works to ensure the le but de rendre les déplacements accessibles voices of Nova Scotian women are heard, and that plus faciles et agréables pour les Canadiens qui issues affecting all women in Nova Scotia are on ont une déficience et les personnes âgées. Ce site the public policy agenda, including leadership, Web fournit des renseignements sur le transport freedom from violence, health and economic entre les villes canadiennes par avion, par train, well-being. We facilitate information sharing par traversier et par autobus interurbain; sur les between government and community. The Nova services de transport locaux; sur l’accessibilité Scotia Advisory Council on the Status of Women des aérogares; sur le tourisme provincial; sur les maintains electronic resources on Domestic normes de service, et plus encore. Violence. The Council’s 5000-volume library is open to the public and provides research services. Le développement de ce site Web a été élaboré The Council’s publications are available on its par Transports Canada, en coopération avec website for downloading, and can also be ordered, d’autres ministères fédéraux, des gouvernements free of charge. Council events, information, and provinciaux, et des associations sans but lucratif. library catalogue can be found on the Council’s website. Site Web: www.accesvoyage.gc.ca 30 Positive Aging Directory | Information and Referral Canadian National Institute for for people with disabilities. Up to two-thirds of the direct and indirect costs of renovations, the Blind (CNIB) installations, or equipment for accessibility- CNIB is a registered charity providing community- related capital improvements, to a maximum of based support, knowledge and a national $10,000, are available. Proposals for ACCESS- voice to ensure Canadians who are blind or ability grants are welcome from non-profit partially sighted have the confidence, skills and community groups and municipalities. opportunities to fully participate in life. Applications for 2015-16 will be accepted starting www.cnib.ca April 1, 2015. Program guidelines and criteria CNIB along with the application will be available on the Phone: 902-453-1480 website in February 2015. Toll Free: 1-800-563-2642 or Phone: 902-424-5965 CNIB Sydney Centre www.novascotia.ca/dma/funding/community/ Phone: 902-674-7240 | Toll Free: 1-800-563-2642 community-accessibility-program.asp

Canadian Paraplegic Disabled Persons Commission Association of Nova Scotia The Nova Scotia Disabled Persons Commission This organization assists people with spinal cord (NSDPC) gives people with disabilities a way to injuries and other physical disabilities to achieve participate in the provincial government policy- independence, self-reliance, and community making process. The NSDPC advises policy- participation. A Provincial Organization makers and program-developers about the needs providing services across Nova Scotia of people with disabilities the issues and concerns that affect the lives of people with disabilities Phone: 902-423-1277 Toll Free: 1-800-889-1889 Dartmouth Professional Centre www.thespine.ca Phone: 902-424-8280 Toll Free (in NS): 1-800-565-8280 Community ACCESS-ability TTY: 902-424-2667 Toll Free: 1-877-996-9954 Program www.disability.novascotia.ca The Department of Municipal Affairs provides grants to improve access to community facilities

UPPER TANTALLON ELMSDALE

St. Margaret’s Bay

N N

M acmill an 2 K a ds li on m d m s R 3 a in H la P Trust your hearing Lighthouse Rte to the Unit 1 – Unit 215 – specialists 5288 St. Margaret’s Bay Rd. 550 Hwy #2 www.hearingspecialists.ca 826-9712 883-9562 30 Positive Aging Directory | Information and Referral Positive Aging Directory | Information and Referral 31 Accessible Parking, License evaluations, fittings, adjustments and cleaning. We are an authorized health service provider. Plates, and Permits H Service Nova Scotia, through the Registry of Upper Tantallon: 902-826-9712 Motor Vehicles, distributes accessible parking Elmsdale: 902-883-9562 plates and permits to qualified individuals. www.hearingspecialists.ca A physician’s referral is required. There is no charge associated with a permanent or temporary accessible parking permit, which is displayed on Hearing Institute Atlantic Located in Halifax, Clayton Park, Bedford, the rear-view mirror. However, regular registration Lower Sackville and Dartmouth, Hearing Institute fees must be paid in order to place a license plate Atlantic offers audiology services including on a vehicle, and the applicant must be the plate hearing tests, tinnitus evaluations and hearing owner and principal operator of the vehicle. aid fittings, with free consultations by Certified Audiologists. Phone: 902-424-5851 | Toll Free: 1-800-898-7668 www.novascotia.ca/snsmr/rmv/registration/ Phone: 902-482-2222 All Locations mobility.asp www.hearinginstitute.ca Living Accommodation for Society of Deaf and Hard of Deaf Seniors Northwood’s Halifax location has a unique living Hearing Nova Scotians The Society develops and manages a range of environment designed especially for deaf seniors. coordinated programs and services which assist Call for more information about this specialized deaf, deafened, deaf-blind and hard of hearing service. people in breaking down barriers and gaining full access to public and private services. It provides Northwood Client Services sign language interpreter services, computerized Phone: 902-454-3356 | www.nwood.ns.ca transcribing services, self-help support groups, information and referral, communication and Nova Scotia Hearing and alerting devices, and community support. Speech Centres These centres offer help to people with Halifax hearing problems or difficulties with speaking, Phone (Voice, TTY: 902-422-7130 understanding speech, and communicating in Videophone): 902-422-7132 their own language. Contact the number below to (Toll free in NS): 1-800-516-5551 find the location nearest you. E-mail: [email protected] www.sdhhns.org Provincial Centre | Phone: 902-492-8289 or E-mail: [email protected] Cape Breton www.nshsc.nshealth.ca Phone (Voice, Videophone): 902-564-0003 (TTY): 902-564-0486 The Hearing Specialists (Toll free in NS): 1-888-770-8555 E-mail: [email protected] The Hearing Specialists offer the following www.sdhhns.org services by certified Audiologists: hearing and tinnitus evaluations, hearing instrument 32 Positive Aging Directory | Active Living, Recreation, and Sport Deafness Advocacy Association Active Living, Nova Scotia Information, support, referral and follow-up for Recreation, and deaf, hard of hearing, late deafened and deaf- blind Nova Scotians. Sport

Phone: 902-425-0240 Nova Scotia Department of TTY/VP: 902-425-0119 E-mail: [email protected] Health and Wellness Physical Activity, Sport, and Recreation The Physical Activity, Sport, and Recreation Problem Gambling Help Line Branch promotes the health and well-being of (PGHL) of Nova Scotia older adults by supporting and encouraging The Problem Gambling Help Line (PGHL) is a opportunities for seniors to be active in their confidential, dedicated, toll-free telephone service communities and by promoting the benefits of available to all Nova Scotians. Provided by Nova regular participation in physical activity, sport, Scotia Health and Wellness, the PGHL operates 24 and recreation. hours a day, seven days a week and is confidential and free. Funding Opportunities Various grant programs are available to help Toll Free: 1-888-347-8888 seniors’ groups and other regional, community, TTY: 1-888-347-3331 local, or municipal organizations increase the physical activity, sport, and recreation opportunities available to older adults. These programs can help groups plan, build, and repair community recreation facilities such as recreation centres, indoor pools, arenas, trails and other amenities.

One of these grant programs, the Regional Development Grant Program, provides funding to support a wide variety of community-based Soles in Motion has the solution to physical activity, sport, and recreation projects keep you active from your feet up! such as leadership training, sport and recreation club development, presentation of workshops/ Orthotics • • Orthopedic Braces clinics/conferences, volunteer development, and Medical Compression other initiatives that support the program goals. Free – No Obligation Assessments Groups can apply for up to 50% of program costs. New Hours – Evening & Saturday appointments! Applications are accepted throughout the year and projects can be up to three-years in duration.

For more information about funding programs and other physical activity, sport and recreation 121 Ilsley Avenue | Dartmouth | 902-468-7911 | www.solesinmotion.ca opportunities, contact your local regional 32 Positive Aging Directory | Active Living, Recreation, and Sport Positive Aging Directory | Active Living, Recreation, and Sport 33 representative (listed below) or visit the opportunities, social marketing campaigns, and Department of Health and Wellness at: additional member services. http://novascotia.ca/dhw/pasr/ Phone: 902-425-1128 | www.recreationns.ns.ca Regional Representatives Physical Activity, Sport and Recreation Municipal Recreation Contacts Cape Breton Region Most municipal units in Nova Scotia have Larry Maxwell, Sydney recreation departments with trained professionals Phone: 902-563-2380 and volunteers available to support the needs in E-mail: [email protected] their communities. For information on recreation activities for seniors, contact Central Region www.recreationns.ns.ca/connect. Carol Davis-Jamieson, Halifax Phone: 902-424-7622 Sport Nova Scotia (SNS) E-mail: [email protected] SNS represents over 50 provincial sport organizations and over 160,000 registered sport Fundy Region participants. Many sport organizations support Peter McCracken activities for older adults, sometimes referring to Phone: 902-893-6215 them as masters programs. SNS can connect you E-mail: [email protected] with various sport organizations to determine if programs geared to older adults are available in Highland Region your area. Gerard MacIsaac, Antigonish Phone: 902-863-7380 Halifax | Phone: 902-425-5450 E-mail: [email protected] E-mail: [email protected] www.sportnovascotia.ca South Shore Region Debby Smith, Bridgewater H Phone: 902-543-5000 Community Health Teams E-mail: [email protected] Your local Community Health Team offers free programs to support a healthier and more Valley Region fulfilling life. Participate in free sessions such as Mike Trinacty, Kentville eating healthier on a budget, finding motivation Phone: 902-679-4390 to exercise and how to deal with stress. Take a E-mail: [email protected] look through the schedule to see the many free programs that are available. They can also help link you with resources and programs in your Recreation Nova Scotia (RNS) community. RNS promotes the benefits of recreation for all Nova Scotians and their communities. Programs Dartmouth | Phone: 902-460-4555 and services include an annual conference, a Chebucto | Phone: 902-487-0690 liability insurance program, research and www.CommunityHealthTeams.ca education, volunteer and leadership training, Coming in 2015: Halifax Peninsula and Bedford/ provincial volunteer week activities, fundraising Sackville Community Health Teams 34 Positive Aging Directory | Active Living, Recreation, and Sport Dance Nova Scotia Active Living Coalition for Dance Nova Scotia is the provincial Older Adults (ALCOA) H organization for all forms of dance. Health promotion resources for older adults and professionals working with seniors, to encourage Halifax | Phone: 902-422-1749 and support healthy active living for optimal E-mail: [email protected] | www.dancens.ca ageing.

Hike Nova Scotia Ontario Hike Nova Scotia encourages and promotes Toll Free: 1-800-549-9799 hiking, walking and snowshoeing throughout E-mail: [email protected] Nova Scotia. Support Hike Nova Scotia by www.alcoa.ca | www.silvertimes.ca becoming a member ($10 for individuals, $18 for families, $25 for organizations and $100 for a Nova Scotia 55+ Games Lifetime member; become an associate member H for free). Society The society promotes the participation of Nova Scotia’s “seasoned citizens” in recreational, www.hikenovascotia.ca cultural, creative and social activities. The games which are held every 2 years have been awarded to Transport Canada – Pictou County and are being held from September Recreational Boating H 17-19, 2015. The games are becoming extremely Pleasure Craft Licensing: Any pleasure craft popular and we are forecasting 800 participants powered by a motor of 10 hp (7.5 kW) or more will take part next year. To learn more please must have a valid licence. A pleasure craft licence contact any of our directors which are listed on allows search and rescue personnel and other our web site www.novascotia55plusgames.com or agencies to quickly identify your boat in the event by calling the contact number below. of an emergency. Joy McKay, Secretary Proof of Competency: All operators of motorized Nova Scotia 55+ Games Society pleasure craft on all Canadian waterways, Phone: 902-835-5458 regardless of the engine size (horsepower) or E-mail: [email protected] the length of the vessel must possess proof of operator competency. One way to obtain proof of Canada 55+ Games Association competency is to take a course and successfully complete an accredited boating safety test to (C55+GA) The C55+GA involves seniors in the planning, receive a Pleasure Craft Operator Card. leadership, and evaluation of the Canada 55+ Games. The 55+ Games provides older adults To learn more about Pleasure Craft Licensing or with an opportunity to enhance their well- how to get your Pleasure Craft Operator Card being through participation in sporting and visit Transport Canada’s Office of Boating Safety recreational events. The host community also at www.tc.gc.ca/boatingsafety or call has the opportunity to put on cultural events or 1-800-387-4999. demonstration activities based on the cultures 34 Positive Aging Directory | Active Living, Recreation, and Sport Positive Aging Directory | Active Living, Recreation, and Sport 35 and interests within their region. These national St. Mary’s Lawn Bowling Club, games attract over 1500 participants and supporters from across the country, including Halifax the Northwest Territories and the Yukon. The Phone: 902-421-7684 2016 Canada 55+ Games have been awarded to Brampton, ON and are planned for August 16th - Ski Atlantic Seniors’ Club 19th of 2016. For further information contact: Phone: 902-826-9199 E-mail: [email protected] Phone: 902-638-8009 www.sasc.chebucto.org E-mail: [email protected] www.canada55plusgames.com Atlantic Tai Chi Association We offer programs to improve the balance, Dartmouth Volksmarch Club coordination, and fitness levels for Seniors over Come and join walkers of all ages for a 50 which are based on medical forms of Tai Chi recreational walk on Sunday mornings throughout such as Tai Chi for Arthritis, Osteoporosis, and the year and Wednesday evenings in the summer. Diabetes. Each walk has a leader and an ender. The walks are planned well in advance. The schedule is Phone: 902-469-3214 available on the website with information on the E-mail: [email protected] date, meeting place, length, and route surface. www.altantictaichi.ca

Findlay Community Centre Phone: 902-402-3243 YMCAs and YWCAs YMCAs and YWCAs offer a number of healthy- www.dartmouthvolksmarchclub.com lifestyle programs for older adults, such as aquafit, seniors swim, 50+ fitness classes, strength- Elderfit training, and yoga. Supervised strength-training Elderfit is a water exercise program designed programs are also available in some locations. for seniors and the physically compromised. Its mission is to raise awareness among YMCA of Cape Breton (Sydney) seniors to the health and lifestyle benefits Phone: 902-562-YMCA (9622) | www.cbymca.com of remaining physically and mentally active. The aquacize sessions are taught by trained YMCA of Cape Breton (Port Hawkesbury) volunteer facilitators in a stress-free indoor pool Phone: 902-625-4600 | www.cbymca.com environment. YMCA of Cape Breton (Glace Bay) Phone: 902-766-0272 Phone: 902-849-1794 E-mail: [email protected] www.elderfitlunenburg.ca YMCA of Cumberland (Amherst) Phone: 902-667-9112 Dartmouth Lawn Bowls Club www.ymcaofcumberland.com E-mail: [email protected] www.dartmouthlawnbowls.com YMCA of Greater Halifax/Dartmouth Phone: 902-423-9622 | www.ymcahrm.ns.ca 36 Positive Aging Directory | Volunteer Activities Dartmouth YMCA Phone: 902-454-6922 Phone: 902-469-9622 Toll Free: 1-866-229-6922 E-mail: [email protected] Community YMCA (Halifax) www.nwood.ns.ca Phone: 902-422-9622 The Coastal Chorus focuses on singers 50+. It Fundy YMCA has been created under the musical direction of Phone: 902-638-9622 Paul Simons (founder and director of the Novelty www.fundyymca.ca Salesman). The repertoire includes a variety of styles and eras and is arranged specifically to suit Lunenburg County YMCA (Bridgewater) the talents of our singers. They rehearse Friday Phone: 902-543-9622 afternoons at the Edward L Roach Building, 2615 www.ymcalunenburgcounty.org Northwood Terrace, Halifax (corner of North & Northwood Terrace.) The ability to read music and YMCA of Pictou County (New Glasgow or a knack for singing harmony are helpful but not Pictou) required. Phone: 902-752-0202 | www.pcymca.ca Natasha Handspiker YMCA Yarmouth Manager, Reboom | Phone: 902-454-3351 Phone: 902-742-7181 | www.ymcayarmouth.net E-mail: [email protected] www.reboom.ca Leisure and Hobbies Opportunities Volunteer Activities Many opportunities to pursue leisure activities and hobbies exist in Nova Scotia. Contact your Opportunities local recreation department or seniors centre, Each year hundreds of retirees and seniors club, or council for more information on activities volunteer countless hours in their communities. in your area. If you have an interest in helping others and can spare some time, select from among the many Northwood Broadcasting Club community-based organizations listed in this directory and find out how you can help. (NWBC) NWBC is an important source of information on health issues and leisure opportunities for older Provincial Volunteer Awards On behalf of the Government of Nova Scotia, adults and provides its audience with a wide Recreation Nova Scotia coordinates the annual variety of easy-listening music. NWBC is operated Provincial Volunteer Awards Ceremony and by volunteers and reaches listeners throughout Luncheon during National Volunteer Week Nova Scotia and Prince Edward Island via the celebrations. The event serves as a tribute to the Eastlink community channel in your area from voluntary sector and is meant to say thank you to 10 am–12 pm. You can also listen to a live individuals who give so much of their time and webcast of the program at www.eastlink.ca. talents. Contact Recreation Nova Scotia for details 36 Positive Aging Directory | Volunteer Activities Positive Aging Directory | Volunteer Activities 37 on volunteer-recognition resources, gifts and Prix du Premier ministre pour le nomination forms. bénévolat Phone: 902-425-1128 Les Prix du Premier ministre pour le bénévolat www.recreationns.ns.ca reconnaissent la contribution exceptionnelle des bénévoles, des entreprises locales et des organismes sans but lucratif novateurs qui Prime Minister’s Volunteer améliorent le bien-être des familles et de leurs Award collectivités. The Prime Minister’s Volunteer Awards recognize the exceptional contributions of volunteers, Le programme des Prix du Premier ministre pour local businesses and innovative not-for-profit le bénévolat consiste en 17 prix au total, soit 2 organizations in improving the well-being of à l’échelle nationale et 15 à l’échelle régionale. families and their communities. Les Prix soulignent les pratiques exemplaires en matière de leadership communautaire et The Prime Minister’s Volunteer Awards program encouragent l’établissement de partenariats entre consists of 17 awards in total, 2 at the national les secteurs. Les Prix ont pour objectif d’inciter level and 15 at the regional level. The Awards les Canadiens de toutes les couches de la société highlight best practices in community leadership à découvrir de nouvelles façons de changer les and encourage partnerships across sectors. The choses dans leur collectivité. goal of the awards is to inspire Canadians from all walks of life to find new ways of making a Les aînés forment le groupe démographique qui difference in their communities. croît le plus rapidement au Canada. D’ici 2031, le

Seniors are the fastest growing demographic group in Canada. By 2031, the number of seniors will almost double to nine million people. Canadian seniors are well-known for their strong belief in volunteering and their overwhelming contributions to our society as volunteers. The Government of Canada recognizes that seniors are a valuable resource, offering their experience and wisdom to Canadian society.

Do you know someone that you would like to nominate?

For more information, visit: www.pm.gc.ca/eng/PMVA 38 Positive Aging Directory | Travel nombre d’aînés doublera presque, pour atteindre Toll Free: 1-800-265-3200 neuf millions. Les aînés du Canada sont reconnus E-mail: [email protected] pour leurs fortes valeurs envers le bénévolat www.snowbirds.org et leur contribution à notre société à titre de bénévoles. Le gouvernement du Canada reconnaît Customs Information que les aînés constituent une ressource précieuse If you plan to travel outside Canada and require en offrant leur expérience et leur sagesse à la customs information, contact the Canada Border société canadienne. Services Agency.

Connaissez-vous un candidat potentiel? Toll Free: 1-800-461-9999 Pour obtenir plus de renseignements, consultez : Toll Free TTY: 1-866-335-3237 www.pm.gc.ca/fra/PMPB Service in French: 1-800-959-2036 www.cbsa-asfc.gc.ca Kings Volunteer Resource Centre Promoting a quality of life in Kings County Passports through a provision of services and information in The Government of Canada delivers passport support of volunteerism. services to Canadians through a variety of service 87 Cornwallis Street, Kentville NS channels: (rear entrance of municipal building) • Online at www.passport.gc.ca (includes step- *free parking at this location by-step guides and application forms) • By phone (toll-free) at 1-800-567-6868 Phone: 902-678-1398 (TTY services: 1-866-255-7655) E-mail: [email protected] • In person at more than 200 passport service www.kingsvolunteerresourcecentre.ca locations in Canada. Canadians who travel or live outside of Canada can access passport services at Government of Canada offices Travel abroad.

Seniors Travel How to submit a passport application For year-round advice about Nova Scotia tourism In Canada, completed applications can be opportunities for seniors, please call: submitted: • By mail to: Passport Canada Program, Toll free in North America: 1-800-565-0000 Gatineau QC, K1A 0G3 Local and outside North America: 902-425-5781 • In person at a Passport Canada office www.novascotia.com • All types of passport applications • Urgent, express, and pick-up service Canadian Snowbird • Whenever a passport is needed for travel H within the next 20 business days Association • In person at a Service Canada passport This association represents travellers of all ages receiving agent from across the country. It works in partnership • Adult General or Adult Simplified Renewal with government and business to educate and application advocate on behalf of all travelling Canadians, • Child’s application - provided there is helping to ensure their access to safe, healthy participation of both parents travel with no restrictions on their freedom of movement. 38 Positive Aging Directory | Travel Positive Aging Directory | Travel 39

• A receiving agent does not accept: • Lorsqu’un passeport est nécessaire pour un • Any requests other than standard voyage effectué dans les 20 prochains jours adult, child and renewal applications, ouvrables including where there is a change • En personne auprès d’un agent of name, where the applicant does réceptionnaire des demandes de passeport not have a guarantor, or where the de Service Canada : applicant has a passport that is still • Demande de passeport générale pour adulte valid for more than one year ou Demande de renouvellement simplifié • Urgent or express applications de passeport pour adulte. • A child’s application if only one of the • Demande pour enfants, pourvu que les parents is participating deux parents y participent. • Verbal or written evidence or • Types de demandes qui ne sont pas documentation concerning a lost, acceptées par un agent réceptionnaire : stolen, inaccessible, damaged or found • Toute demande de passeport autre que passport régulière (demandes pour adultes, pour enfants ou de renouvellement), dont Passeports celles comportant un changement de Le gouvernement du Canada offre des services nom, celles pour lesquelles le requérant de passeport aux Canadiens au moyen de divers n’a pas de répondant ou celles modes de prestation de services : accompagnées d’un passeport dont la • En ligne sur le site www.passeport.gc.ca (qui période de validité restante est de plus comprend des guides étape par étape et des d’un an. formulaires de demande) • Les demandes urgentes ou express. • Par téléphone (sans frais) au 1-800-567-6868 • Les demandes pour enfants, lorsqu’il y a (ATS : 1-866-255-7655) participation d’un seul parent. • En personne dans l’un des quelque 200 • Les demandes accompagnées d’une bureaux offrant des services de passeport preuve – verbale ou écrite – ou au Canada. Les Canadiens qui voyagent ou de documentation portant sur un vivent à l’étranger peuvent avoir accès aux passeport perdu, volé, inaccessible, services de passeport dans les bureaux du endommagé ou trouvé. gouvernement du Canada à l’étranger.

Comment présenter une demande de passeport Au Canada, les demandes de passeport dûment remplies peuvent être présentées : • Par la poste à l’adresse suivante : Programme de FRESH SEAFOOD DELIVERED TO YOUR DOOR Passeport Canada, Gatineau (Québec) K1A 0G3 • En personne dans un bureau de Passeport Canada : • Tous les types de demande de passeport • Service urgent, service express et service de

retrait Visit us online or at one of our locations: Halifax Stanfield International Airport: 902.873.4509 | 5am–8pm daily 757 Bedford Highway: 902.443.0333 | 9am–7pm daily By phone: 1.877.567.1117 40 Positive Aging Directory | Planning for your Grandchildren’s Education RESP account up to the end of the year the child Planning for your reaches the age of 17 (to a maximum lifetime Grandchildren’s grant amount of $7,200 per child). Families who are eligible for the National Child Education Benefit Supplement (NCBS) (also known as the “family allowance” or “baby bonus”) may also Registered Education Savings be eligible for the Canada Learning Bond (CLB). Plan (RESP) The CLB is $500 that the Government of Canada deposits into RESP accounts of eligible children An RESP is an education savings account born in 2004 or later. For every year the child’s registered with the Government of Canada that family remains eligible for the NCBS, these can be opened at a financial institution, such children could also receive an additional $100 per as a bank or credit union or through a financial year for up to 15 years (to a maximum lifetime planner or group plan dealer. bond amount of $2,000 per child). As a further incentive to open an RESP, an extra $25 will be Employment and Social Development Canada, paid with the first $500 bond to help cover the formerly known as Human Resources and Skills cost of opening an RESP. Contributions to the Development Canada, has put in place education RESP account are not required to receive the CLB. savings incentives for parents, guardians, grandparents, other relatives or friends to invest The eligibility criteria for both the Additional in the education of a child after high school. Canada Education Savings Grant and the Canada The Canada Education Savings Grant is money Learning Bond are based on the net household that the Government of Canada will add to RESP income of the beneficiary (child). A grandparent, savings. No matter how much money a family for instance, who has a greater net income could makes, the basic Canada Education Savings still benefit from maximum grant and CLB as Grant will give 20% on every dollar put in a contributions are based on the income level of the child’s RESP up to a maximum of $500 on an beneficiary’s primary care giver. annual contribution of $2,500. To help increase the savings of low-income and middle-income More than one person can contribute to a child’s families, the Additional Canada Education Savings RESP account. The only restriction that must be Grant can add an extra 10% or 20% on every kept in mind is that a child may only receive a dollar of the first $500 saved in the child’s RESP grand total of $50,000 in RESP contributions, in each year. Grants are paid directly into a child’s their lifetime, in all of their combined RESPs.

Depending on the plan, the Canada Education Savings Grant may be used for a brother or sister’s education if the intended beneficiary does not pursue post-secondary education. If it is not used, the amount you contributed will be returned to you, however, the Canada Education Savings Grant must be returned to the Government of Canada. 40 Positive Aging Directory | Planning for your Grandchildren’s Education Positive Aging Directory | Planning for your Grandchildren’s Education 41 If you have additional questions, you may contact Les familles qui ont droit au Supplément de la the Canada Education Savings Program of prestation nationale pour enfants (SPNE) (aussi Employment and Social Development Canada. appelé « allocation familiale » ou « prestation Phone: 1-800-O-CANADA (1-800-622-6232) familiale ») peuvent aussi avoir droit au Bon TTY: 1-800-926-9105 d’études canadien (BEC). Le BEC est une somme E-mail: [email protected] de 500 $ que le gouvernement du Canada dépose www.canlearn.ca dans les comptes de REEE des enfants admissibles nés en 2004 ou plus tard. Pour chaque année Régime enregistré d’épargne- où la famille de l’enfant demeure admissible au SPNE, les enfants concernés peuvent aussi études (REEE) recevoir un montant de 100 $ supplémentaire par Un REEE est un compte d’épargne-études année jusqu’à ce qu’ils atteignent l’âge de 15 ans enregistré auprès du gouvernement du Canada, (jusqu’à un montant cumulatif maximum en bon lequel peut être ouvert dans une institution de 2 000 $ par enfant). Pour inciter davantage financière, comme une banque ou une caisse les personnes concernées à ouvrir un REEE, un populaire, ou par l’entremise d’un planificateur montant supplémentaire de 25 $ sera versé avec financier ou d’un courtier en régimes collectifs. le premier montant de 500 $ en bon pour aider à couvrir les frais d’ouverture d’un REEE. Il n’est Emploi et Développement social Canada, pas nécessaire de cotiser à un compte de REEE anciennement Ressources humaines et pour recevoir le BEC. Développement des compétences Canada, a mis en place des incitatifs à l’épargne-études pour Les critères d’admissibilité à la Subvention les parents, les tuteurs, les grands-parents, les canadienne pour l’épargne-études supplémentaire autres membres de la famille ou les amis, afin de et au Bon d’études canadien sont sur le revenu les inciter à investir dans les études d’un enfant net familial du bénéficiaire (c’est à dire de après le secondaire. La Subvention canadienne l’enfant). Ainsi, un grand-parent, par exemple, qui pour l’épargne-études est une somme d’argent a un revenu net supérieur pourrait tout de même que le gouvernement du Canada verse dans le recevoir la subvention ou le BEC, puisque les REEE. Peu importe le revenu d’une famille, la calculs sont effectués en fonction du revenu de la Subvention canadienne pour l’épargne-études personne responsable du bénéficiaire. de base donnera chaque année un montant correspondant à 20 % de chaque dollar versé Plus d’une personne peut cotiser au compte de dans le REEE d’un enfant, jusqu’à un maximum REEE d’un enfant. Il faut toutefois se rappeler de 500 $ sur une cotisation annuelle de 2 500 $. qu’un enfant ne peut recevoir au total que 50 000 $ Pour aider les familles à faible revenu ou à revenu moyen à accroître leurs économies, ces dernières pourront recevoir la Subvention canadienne pour l’épargne-études supplémentaire chaque année, qui représente un montant de 10 % ou de 20 % supplémentaire sur la première tranche de 500 $ de cotisations versées dans le REEE d’un enfant. Les subventions sont payées directement dans le compte de REEE jusqu’à la fin de l’année où l’enfant atteint 17 ans (jusqu’à un montant cumulatif maximum en subvention de 7 200 $ par enfant). 42 Positive Aging Directory | Lifelong Learning Opportunities en cotisations dans ses REEE au cours de sa vie, et A matching grant of 100%- 300% will also be ce, dans tous ses REEE combinés. deposited into the RDSP when someone puts in money. Selon le régime, la Subvention canadienne pour l’épargne-études peut être utilisée pour les To receive the bond and/or grant, the RDSP études d’un frère ou d’une sœur si le bénéficiaire must be opened anytime up to and including the visé ne poursuit pas ses études postsecondaires. calendar year in which the child or grandchild Si le montant que vous avez cotisé n’est pas turns 49. utilisé, vous le récupérerez, toutefois, le montant correspondant à la Subvention canadienne pour If you want to learn more about the RDSP, l’épargne-études sera remis au gouvernement de including all eligibility requirements, please Canada. contact us at:

Si vous avez d’autres questions, vous pouvez Phone: 1-800-O-CANADA (1-800-622-6232) communiquer avec le Programme canadien pour TTY: 1-800-926-9105 l’épargne-études d’Emploi et Développement E-mail: [email protected] social Canada. www.esdc.gc.ca/disabilitysavings

Téléphone : 1-800-O-CANADA (1-800-622-6232) ATS : 1-800-926-9105 Lifelong Learning Courriel: [email protected] Site Web: www.cibletudes.ca Opportunities Help your child or grandchild with a Libraries disability Are you a parent or grandparent of someone with Alzheimer Resource Library a severe and prolonged disability? Would you The Handrahan Resource Centre offers a complete like to help increase their financial security in selection of Alzheimer Society brochures and the future? If so, when estate planning, you can fact sheets, as well as a specialized collection of arrange for some or all of your retirement savings books and videos about Alzheimer’s disease and to be deposited (tax-free) into the Registered other dementias. Single copies of brochures and Disability Savings Plan (RDSP) of your financially factsheets are available free of charge. Books and dependent child or grandchild upon your passing. videos may be borrowed for up to three weeks at a time. The RDSP is a long-term savings plan which helps Canadians with disabilities and their families Alzheimer Society of Nova Scotia save for the future. If your child or grandchild is Phone: 902-422-7961 | Toll Free: 1-800-611-6345 eligible for the RDSP, they may also be eligible E-mail: [email protected] to receive bond and grant money from the www.alzheimer.ca/ns government of Canada to help with their long- term savings. Nova Scotia’s Public Libraries– A bond of up to $1,000 per year may be deposited Your Community Connection! into the RDSP of individuals in low-income With a network of 78 branch libraries and mobile and modest-income families. No personal libraries throughout the province, Nova Scotia’s contributions are necessary to get the bond. public library system offers a wide variety of 42 Positive Aging Directory | Lifelong Learning Opportunities Positive Aging Directory | Lifelong Learning Opportunities 43 materials, programs and services for all citizens. E-mail: [email protected] Some of our special offerings that may be of www.lovemylibrary.ca interest to older adults include: Cumberland Public Libraries • Information programs and Seniors Cafes on a Phone: 902-667-2135 wide variety of topics E-mail: information@cumberlandpubliclibraries. • Music Performances, Book Clubs and other ca | www.cumberlandpubliclibraries.ca cultural activities • Computer classes covering basic and Eastern Counties Regional Library advanced skills, and also instruction in other Toll free: 1-855-787-READ applications such as Facebook and Twitter Phone: 902-747-2597 • Online collections of e-books for free E-mail: [email protected] downloads to your computer or e-reader www.ecrl.library.ns.ca • Books in Large Print and audio formats such as CD, Playaways and Daisy Readers Halifax Public Libraries • Books in languages other than English Phone: 902-490-5753 • A variety of electronic resources E-mail: [email protected] | www. • Home Delivery Service for those unable to halifaxpubliclibraries.ca visit a library branch • Borrow by Mail, and much, much more! Pictou-Antigonish Regional Library • Special Seniors Week activities each October Toll free: 1-866-779-7761 during Public Libraries Month Phone: 902-755-6031 E-mail: [email protected] | www.parl.ns.ca Visit your local library today, meet our friendly and helpful staff and sign up for your Free Library South Shore Public Libraries Card! To find your nearest library, look under Toll free: 1-877-455-2548 “Libraries” in your telephone book or see the Phone: 902-543-2548 listing below for quick contact information. Also E-mail: [email protected] visit our website at http://publiclibraries.ns.ca www.southshorepubliclibraries.ca

Annapolis Valley Regional Library Western Counties Regional Library Toll free: 1-866-922-0229 Phone: 902-742-2486, Fax: 902-742-6920 Phone: 902-665-2995 E-mail: [email protected] E-mail: [email protected] www.westerncounties.ca www.valleylibrary.ca Other Seniors Programs Cape Breton Regional Library Phone: 902-562-3279 Hants Learning Network E-mail: [email protected] www.cbrl.ca Association HLNA is a non-profit organization dedicated to Colchester-East Hants Public Library supporting and improving literacy by offering free Toll free: 1-888-632-9088 classes, tutoring, and computer training to adults. Phone: 902-895-4183 HLNA also offers free family literacy programs in the community. Phone: 902-792-6754 | www.hantslearning.com 44 Positive Aging Directory | Lifelong Learning Opportunities University and Community Acadia Lifelong Learning Centre College Courses for Seniors (ALL) ALL provides quality educational opportunities Most of the following universities and community for adults 50+. Reasonably priced non-credit colleges in Nova Scotia offer credit courses to courses and seminars are offered during the fall seniors on a free-tuition or reduced-fee basis. and winter terms. Members are able to audit credit courses for free during Acadia University, summer, fall, and winter terms and have free Affordable non-credit courses and seminars Acadia University Library access. focusing on a variety of topics are offered throughout the fall and winter. Members are able Open Acadia, Acadia University to audit Acadia University credit courses for free Phone: 902-585-1434 | Toll Free: 1-800-565-6568 and receive free Acadia University Library access. E-mail: [email protected] www.all.openacadia.ca Phone: 902-585-1434, 1-800-565-6568 (toll free) Email: [email protected] Seniors’ College Association of Atlantic School of Theology, Nova Scotia (SCANS) A non-profit society providing affordable non- Halifax credit academic courses. SCANS operates in Tuition for seniors (65 years of age or older as HRM, Truro, Mahone Bay, Liverpool and Chester, of the first day of classes at the beginning of the offering courses in Winter, Spring and Fall. applicable term) is one-half of the regular course College membership fee $135 annually; members fee for courses offered on campus and three- may take courses in any community. SCANS quarters of the regular course fee for courses expands to communities in Nova Scotia according offered via the Internet. to community interest and support.

Phone: 902-423-6939 Phone: 902-444-7588 E-mail: [email protected] | www.theSCANS.ca Dalhousie University, Halifax Students enrolled in an undergraduate, non- PeopleCan Consulting professional degree program who are Canadian PeopleCan Training and Development is a citizens and are 65 years of age or older at the time community based training company that provides of registration may be eligible for a tuition waiver. courses to meet the demands of the community. Please note: mandatory incidental fees will apply. Two courses that are relevant to seniors are: Online Dating Essential - Putting Safety First, Phone: 902-494-3998 | www.moneymatters.dal.ca Adjusting to Change - Remaining Positive through Change Université Sainte-Anne H Université Sainte-Anne offers a 50% discount on Debbie Adams the tuition fees for all credit courses. This offer Phone: 902-448-6376 | www.peoplecan.ca applies to adults 60+.

Church Point | Phone: 902-769-2114 44 Positive Aging Directory | Lifelong Learning Opportunities 46 Positive Aging Directory | Employment Computers and the Internet Employment Insurance regular benefits CAP sites offer affordable access to the Internet. Regular benefits may be available to unemployed Computers are available for public use. You can individuals who lose their job through no fault of read your e-mail, look at websites, check your their own (for example, due to a shortage of work, stocks, or search the Internet. This community- seasonal or mass lay-offs) and who are available based program, supported by a variety of for and able to work, but can’t find a job. partnerships, can be found in communities across Canada. Prestation régulières de l’assurance- emploi A number of CAP sites across the province offer Le régime de l’assurance-emploi offre des programs to teach seniors how to use a computer prestations régulières aux personnes qui perdent and navigate the Internet. Classes are taught leur emploi sans en être responsables (p. ex., à at an easy pace, in a friendly seniors-centre cause d’un manque de travail, de mises à pied environment. You can join a computer club to saisonnières ou de licenciements collectifs) et qui, share skills and learn more about computers from si elles sont disponibles pour travailler et prêtes à your peers. le faire, ne peuvent pas trouver de travail.

NSCAP provides communities with affordable Employment Insurance sickness access to technology in over 200 sites across the benefits Province. Sickness benefits may be available to people who are unable to work because of sickness, injury, or If you would like to find a CAP Site in your quarantine. community, visit the website at www.nscap.ca and click on the link “Find a Site by County” or call If you cannot work because of sickness, injury, or 211. quarantine, but you would otherwise be available for work, you could be eligible to receive up to a Employment maximum of 15 weeks of EI sickness benefits. Prestations de maladie de l’assurance- Employment Insurance (EI) emploi Employment Insurance (EI) provides temporary Les personnes qui sont incapables de travailler financial assistance to workers, including en raison d’une maladie, d’une blessure ou d’une seniors, who meet entitlement and qualifying mise en quarantaine peuvent avoir droit à des conditions. You can find more information on the prestations de maladie. Employment Insurance benefits described below at www.canada.ca/ei. Si vous ne pouvez pas travailler en raison d’une maladie, d’une blessure ou d’une mise en Assurance-emploi quarantaine, mais que vous seriez autrement L’assurance-emploi fournit de l’aide financière disponible pour travailler, vous pourriez être temporaire aux travailleurs, dont les aînés, admissible à un maximum de 15 semaines de qui répondent aux conditions d’admissibilité. prestations de maladie de l’AE. Vous pouvez trouver plus d’information sur les prestations d’assurance-emploi décrit ci-dessous au www.canada.ca/ae. 46 Positive Aging Directory | Employment Positive Aging Directory | Employment 47 Employment Insurance compassionate Prestations destinées aux parents care benefi ts d’enfants gravement malades Compassionate care benefi ts are Employment Jusqu’à 35 semaines de prestations d’assurance- Insurance benefi ts paid to people who have to be emploi pour parents d’enfants gravement malades away from work temporarily to provide care or sont offertes si vous devez vous absenter du support to a family member, including extended travail pour fournir des soins ou du soutien family members and anyone considered to be like à votre enfant gravement malade ou blessé. family, who is gravely ill and who has a signifi cant Si vous êtes sans emploi et que vous recevez risk of death within 26 weeks (six months). A déjà des prestations d’assurance-emploi, vous maximum of six weeks of compassionate care pouvez également demander la prestation pour benefi ts in relation to the gravely ill family parents d’enfants gravement malades. Un enfant member may be paid to eligible people. The gravement malade est une personne qui a moins compassionate care benefi t may be provided to de 18 ans à la date où un médecin spécialiste one person or shared among eligible people. accrédité au Canada atteste que son état de santé a changé considérablement, et dont la vie est en Prestations de compassion danger en raison d’une maladie ou d’une blessure. Les prestations de compassion sont des prestations d’assurance-emploi offertes aux Employment Insurance special benefi ts personnes qui doivent s’absenter temporairement for self-employed workers du travail pour prodiguer des soins ou offrir du Self-employed (SE) seniors who choose to opt soutien à un membre de la famille, y compris into the EI program can access EI special benefi ts la famille élargie et toute personne considérée (maternity, parental, sickness, compassionate care comme un membre de la famille, qui est and benefi ts for parents of critically ill children). gravement malade et pour qui le risque de In order to qualify, SE workers are required to décès est important au cours des prochaines 26 have opted in at least one year prior to claiming semaines (six mois). Un maximum de six semaines benefi ts and have earned a minimum amount in de prestations de soignant peuvent être versées self-employment earnings during the calendar aux personnes admissibles, soit à l’une d’elles ou year preceding the year they submit a claim. partagées entre plusieurs d’elles. Travailleurs indépendants Employment Insurance benefi ts for Les aînés qui sont travailleurs indépendants (TI) parents of critically ill children sont admissibles aux prestations spéciales de You can receive Employment Insurance benefi ts l’AE (prestations de maternité, parentales, de for parents of critically ill children (PCIC) for up maladie, de soignant et pour parents d’enfants to 35 weeks if you have to be absent from work to provide care or support to your critically ill or Health Association Nova Scotia is a membership-driven injured child. If you are unemployed and already association of health and community services organizations receiving EI benefi ts, you can also apply for the spanning the entire health continuum in Nova Scotia. PCIC benefi t. A critically ill child is a person who is under 18 years of age on the date a Canadian- We promote a high-performing, sustainable health system by providing our members with quality services, shared licensed specialist medical doctor certifi es that solutions, and support. his/her state of health has signifi cantly changed, and whose life is at risk as a result of an illness or Visit www.healthassociation.ns.ca an injury. to learn more. Phone: (902) 832-8500 48 Positive Aging Directory | Employment gravement malades) s’ils s’inscrivent au régime consultation des offres d’emploi, la rédaction du de l’AE. Pour être admissibles, les TI doivent curriculum vitae, le choix d’une carrière ainsi que être inscrits depuis au moins 12 mois avant de l’évaluation de leurs compétences. pouvoir faire une demande de prestations et avoir gagné un montant minimal de revenus d’un Visitez www.canada.ca/fr/services/emplois/ travail indépendant au cours de l’année civile qui trouver.html pour plus d’information. précède l’année où est soumise la demande. My Service Canada Account Employment Insurance parental My Service Canada Account allows you to benefits view and update your Employment Insurance Working seniors who are starting a family late information in one place using a secure Web site. in life, are caring for a newly adopted child or With My Service Canada Account, you can: have a child placed with them for the purpose of adoption, may be eligible for parental benefits for • confirm any decision made about your EI up to 35 weeks. The 35 weeks of benefits may be application paid to either parent or shared between them. • see details on your payments and deductions • sign up for direct deposit Prestations parentales • view and update your personal information, Les aînés qui travaillent et qui fondent une including your mailing address, telephone famille à un âge avancé, qui prennent soin d’un number, and banking information for direct enfant nouvellement adopté ou qui ont la garde deposit d’un enfant aux fins d’adoption, pourraient • view and print your EI tax information slips être admissibles à des prestations parentales • view all Records of Employment that your allant jusqu’à 35 semaines. Les 35 semaines de employers have submitted electronically in prestations peuvent être versées à l’un ou l’autre the last two years des parents ou partagées entre les deux. For more information on My Service Canada Account, visit www.servicecanada.gc.ca/msca. Job Search Tools Many seniors choose to supplement their Mon dossier Service Canada pensions with part-time work. The Government Mon dossier Service Canada vous permet de of Canada provides unemployed Canadians of all consulter et de modifier les renseignements ages with online tools to help them search job figurant à votre dossier de l’assurance-emploi à listings, create a résumé, choose a career, and un seul endroit, sur un site Web sécurisé. Cet outil assess their skills. vous permet de : • prendre connaissance des décisions qui ont Visit www.canada.ca/en/services/jobs/find.html été prises dans votre dossier; for more information. • voir les détails des paiements qui vous ont été versés et les retenues qui y ont été faites; Outils de recherche d’emploi • vous inscrire au dépôt direct; De nombreux aînés choisissent de suppléer leur • consulter et mettre à jour vos renseignements pension par du travail à temps partiel. Service personnels, comme votre adresse postale, Canada offre aux Canadiens sans emploi de votre numéro de téléphone et vos tout âge des outils en ligne visant à faciliter la renseignements bancaires pour le dépôt direct; 48 Positive Aging Directory | Employment Positive Aging Directory | Employment 49 • consulter et imprimer vos feuillets de intégré pour l’enregistrement des nouveau-nés et renseignements fiscaux de l’assurance-emploi; pour les demandes de numéro d’assurance sociale. • consulter tous les relevés d’emploi que vos Ce service est disponible pour les parents résidant employeurs ont produits par voie électronique en Alberta, en Colombie-Britannique, à l’Île- au cours des deux dernières années. du-Prince-Édouard, au Manitoba, au Nouveau- Brunswick, en Nouvelle-Écosse, en Ontario, au Pour plus d’informations sur Mon dossier Service Québec, et à Terre-Neuve-et-Labrador. Canada, visitez www.servicecanada.gc.ca/mdsc. Service Canada exige que les personnes Social Insurance Number présentent leur demande en personne. Ainsi, si The Social Insurance Number (SIN) is a nine-digit votre demande est complète, vous pourrez obtenir number that you need to work in Canada or to votre NAS en moins de 15 minutes et n’aurez have access to government programs and benefits. pas à vous séparer de vos documents d’identité originaux. Pour présenter une demande de NAS, Service Canada offers the Newborn Registration veuillez visiter un Centre Service Canada avec vos Service, which is an integrated birth registration documents d’identité originaux. and SIN application process. This service is available for parents living in Alberta, Pour obtenir plus d’information, veuillez British Columbia, Manitoba, New Brunswick, communiquer avec Service Canada: Newfoundland and Labrador, Nova Scotia, Sans frais (français) : 1-800-808-6352 Ontario, Prince Edward Island, and Québec. (sélectionnez l’option « 3 ») www.servicecanada.gc.ca Service Canada requires individuals to apply in-person. By doing so, if your application is Protect Your SIN! in order, you can obtain your SIN in less than Your SIN is confidential. To protect it from 15 minutes and do not need to part with your inappropriate use, fraud, or theft, keep the original proof of identity documents. To apply following tips in mind: for your SIN, please visit a Service Canada Centre • Only provide your Social Insurance Number if with your original proof-of-identity documents. you know that it is legally required. • Contact Service Canada if you change your For more information, please contact Service name, your citizenship status changes, or Canada at: information on your SIN record is incorrect or Toll Free (English): 1-800-206-7218 incomplete. (Select Option “3”) • Don’t provide your SIN over the phone unless www.servicecanada.gc.ca you make the call and you know with whom you are dealing. • Never reply to e-mails that request personal Numéro d’assurance sociale information such as your SIN. Le numéro d’assurance sociale (NAS) est un • Take immediate measures to protect your SIN numéro de neuf chiffres dont vous avez besoin when you suspect someone is using your SIN pour travailler au Canada ou pour recevoir des fraudulently. prestations et des services liés aux programmes • Store any document containing your SIN and gouvernementaux. personal information in a safe place – do not keep it with you. Service Canada offre le Service d’enregistrement des nouveau-nés, qui consiste en un service 50 Positive Aging Directory | Transportation • Never use your SIN card as a piece of supports the federal Government’s ongoing efforts identification. to encourage seniors to stay active, engaged and • Shred paper records with personal information informed. and your SIN once you no longer need them. Renseignements à l’intention Protéger votre NAS! Votre numéro d’assurance sociale (NAS) des aînés est confidentiel. Afin de le protéger contre www.aines.gc.ca/fra/index.shtml l’utilisation abusive, la fraude ou le vol, gardez à Le site Web aines.gc.ca constitue une ressource l’esprit les conseils suivants : centrale pour les aînés, leurs familles, les • Divulguez votre NAS uniquement lorsque la aidants naturels et les organismes de service loi vous y oblige. qui les soutiennent. Vous pourrez y trouver • Conservez tout document contenant votre des renseignements au sujet des prestations et NAS et des renseignements personnels en lieu services fédéraux, provinciaux, territoriaux et sûr. Ne les gardez pas sur vous. municipaux, dont des renseignements sur les • Communiquez avec Service Canada si vous finances, l’hébergement, la santé et le mieux- changez de nom ou de statut de citoyenneté être. Le site aines.gc.ca souligne également les ou si les renseignements à votre dossier de initiatives fédérales destinées aux aînés et appuie NAS sont incorrects ou incomplets. les efforts continus du gouvernement visant à • Prenez des mesures immédiates pour protéger encourager les aînés à demeure actifs, engagés et votre NAS lorsque vous soupçonnez que informés. quelqu’un utilise votre NAS de manière frauduleuse. • N’utilisez jamais votre carte de NAS comme Transportation pièce d’identité. • Ne communiquez pas votre NAS par Gas and Service Stations téléphone, sauf si c’est vous qui appelez et que Service Nova Scotia offers an online service vous savez à qui vous avez affaire. that lets seniors know which gas stations in • Ne répondez jamais aux courriels dans the province offer full-serve, self-serve, or both lesquels on vous demande des renseignements levels of service. If you do not have access to personnels, comme votre NAS. a computer, contact Service Nova Scotia for • Déchiquetez tous les documents contenant information about the gas and service stations des renseignements personnels et votre NAS nearest you. dès que vous n’en avez plus besoin. Phone: 902-424-5200 | Toll Free: 1-800-670-4357 Information For Seniors www.gov.ns.ca/snsmr/access/drivers/gas-pricing- www.seniors.gc.ca stations/gas-stations.asp The seniors.gc.ca website is a central resource for seniors, their families, caregivers and supporting Licences and Safe Driving H service organizations. The site can provide you with information on federal, provincial, territorial Driver’s Licence and some municipal government benefits and Photo drivers’ licences are issued by Service Nova services, including information on finances, Scotia through Access Nova Scotia for the Registry housing, health and wellness. Seniors.gc.ca also of Motor Vehicles. The cost to renew a Class 5 highlights federal seniors-related initiatives and (regular) licence for a five-year period is $78.80. 50 Positive Aging Directory | Transportation Positive Aging Directory | Transportation 51 Appointments for Seniors Seniors’ Safe Driving Discount People with special needs, including seniors, may schedule an appointment to renew their driver’s Program licence rather than experiencing possible lengthy Funding provided by Service Nova Scotia has wait times. made it possible for Nova Scotia drivers aged 65 and over who hold a valid driver’s licence to Accessible Parking, License Plates, and receive a rebate up to $40 on safe-driving courses every five years. Since many of the organizations Permits H offering this program charge $40 or less, seniors Service Nova Scotia, through the Registry of usually attend for free. Motor Vehicles, distributes accessible parking plates and permits to qualified individuals. Safe-driving courses can help a person to A physician’s referral is required. There is no understand how aging affects his or her driving charge associated with a permanent or temporary skills and to discover ways to make up for these accessible parking permit, which is displayed on changes. Participation is voluntary, and seniors the rear-view mirror. However, regular registration do not have to take a course to keep their driver’s fees must be paid in order to place a license plate licence and they will not lose their licence as a on a vehicle, and the applicant must be the plate result of this course. The courses are educational owner and principal operator of the vehicle. in the classroom and do not involve a road test.

Phone: 902-424-5851 | Toll Free: 1-800-898-7668 Seniors Safe Driving Discount Program www.novascotia.ca/snsmr/rmv/registration/ Phone: 902-424-5851 | Toll Free: 1-800-898-7668 mobility.asp www.gov.ns.ca/snsmr/rmv/safe/senior.asp Veteran Plates Qualified individuals can apply for veteran plates Transportation Services by by completing the application form and supplying Area/County proof of eligibility. An additional $5.65 is added and Area to the usual cost of registering your vehicle when Authority you apply for a veteran plate for the first time. We are a municipal transit authority operating in Annapolis Valley, NS offering fixed route Driver’s Licence Refunds transit service from Brooklyn Hants County to You can request a refund on your driver’s licence Weymouth, Digby County if you move out of the province or have stopped driving. Refunds can also be requested by the Phone: 902-678-7310 estate on behalf of deceased drivers. The refund Toll Free: 1-888-546-4442 will be for the time remaining in the five-year E-mail: [email protected] period for which the driver has paid, minus a www.kingstransit.ns.ca $11.55 photo fee and an administration fee of $14.72. Contact the Registry of Motor Vehicles’ Rural Transportation Association Toll Free information line to locate the office The Rural Transportation Association represents nearest you. the CTAP funded accessible door-to-door rural transportation. Please visit our website to find a Phone: 902-424-5851 | Toll Free: 1-800-898-7668 service provider in your area. www.gov.ns.ca/snsmr/rmv Phone: 902-792-1802 | www.ruralrides.ca 52 Positive Aging Directory | Transportation TransCounty Transportation Society TransCounty Transportation Society provides safe, This service provides public transportation on affordable and accessible public transportation fixed routes within . Special to seniors, persons with disabilities and the fares for seniors are available. financially disadvantaged residents of Annapolis County and Western Kings County, for medical Phone: 902-539-8124 appointments, shopping, errands, social events, www.cbrm.ns.ca/transit.html etc. Medical shuttles are also available to Halifax, Email: [email protected] Bridgewater and Lunenburg. Municipality of Chester Phone: 902-665-1212 Transportation Society H www.tcts.ca Community Wheels Municipality of Chester Transportation Society, Antigonish County “Community Wheels,” offers safe, affordable, Antigonish Community Transit Society accessible door to door transportation to all The Antigonish Community Transit Society residents of the Municipality of the District of operates a fully accessible flex route transit Chester. Local service is available for medical system around the County of Antigonish and in appointments, shopping, banking, errands, the town of Antigonish. In the town it operates a etc. Trips to Halifax, Bridgewater, Lunenburg fixed route system following a set route circling or Kentville are available for those who need a the town every 1.5 hours. For exact routes, fares ride to medical appointments/services. Rides and times, please contact the office. must be booked in advance and are offered on a “pay what you can” basis. Wheelchair accessible Phone: 902-867-0411 transportation is available. Charter Service/Event Email: [email protected] Trips are available upon request at set rates. www.antigonishcommunitytransit.ca. For information or bookings phone: 902-275-5585 Antigonish Seniors CARE Van Society (ask for Sandra) Within Antigonish Town and County, a safe and E-mail: [email protected] reliable bus service for individuals with mobility difficulties. Accompaniment required. Daily Colchester County Monday to Friday, (evenings and week-end on Colchester Transportation Cooperative Ltd. request.) (CTCL) Phone: 902-863-1855 We are a pre-book bus service providing bus transportation in Colchester County. We provide Cape Breton Regional Municipality accessible transportation for those in need. Handi-Trans Also provide small charters. This is a shared-ride, door-to-door public transportation service for registered mobility Phone: 902-896-7433 impaired residents of seven municipalities within E-mail: [email protected] | www.ctcl.ca Industrial Cape Breton. Digby County Phone: 902-539-4336 Kings Transit www.cbrm.ns.ca/transit.html See Annapolis Valley and Area, page 51. 52 Positive Aging Directory | Transportation Positive Aging Directory | Transportation 53 Municipality of Clare and Weymouth 3. Representation by both geography and sector. Area Our members include groups and individuals Le Transport de Clare Society from the public sector, private sector, Le Transport de Clare Society through the non-profit organizations and community community-based transportation network, this interests, all united in the shared belief that service provides door to door, safe, affordable, transportation of people is essential for the and accessible public transportation to seniors, health and well-being of all Nova Scotians people with disabilities and anybody needing and is an investment, not a cost, in our transportation. Charters with 14 or 18 passenger communities. buses available. Phone: 902-396-4522 Phone: 902-769-2477 or 1-888-769-2477 E-mail: [email protected] Monday to Friday 8 am to 5 pm www.CommunityTransitNS.ca E-mail: [email protected] www.transportdeclare.ca HalifaxTransit Service for Seniors Halifax Halifax Regional Municipality Transit has several services that can assist senior Book-A-Ride members of our community in getting to where This service provides transportation to medical they need to go and getting home safely. View appointments in Sackville and its surrounding some of our resources that are available to make areas for seniors and those with disabilities. Call trips for seniors more safe and convenient: 24 hours in advance. • Free Tuesday Transit for Seniors: available on Phone: 902-864-5591 most transit routes • Request-A-Stop: available on buses after Callow Wheelchair Buses 6 pm We offer transportation to our veterans and • Accessible Low Floor Bus: available on most physically challenged groups and individuals in Halifax Transit buses Nova Scotia. We have 4 wheelchair accessible • Bus and Ferry Schedules buses at the moment. • How much do tickets and passes cost, and where can I buy them? Phone: 902-422-9433 E-mail: [email protected] Free Transit Service for Seniors on Tuesdays www.waltercallow.ca In August 2012, HRM Regional Council approved a motion to offer transit service free to HRM Community Transit-Nova Scotia residents 65 and older for parts of Tuesday Community Transit-Nova Scotia is a registered afternoons and evenings. provincial non-profit organization with the vision that all Nova Scotians have access to safe, As such, seniors can travel free of charge on affordable transportation. Our organization Tuesdays, from 10 am to 3:30 pm, and after provides three key ingredients to developing 6 pm, on regular bus and ferry services, including community transportation solutions: Community Transit. Additional fare for MetroX 1. Expertise in community engagement and ($1.00) and MetroLink ($0.50) is required. are transportation issues excluded from this program. 2. Passion for transportation in communities 54 Positive Aging Directory | Transportation Seniors who qualify for free travel should carry East Hants proper photo identification as the operator may East Hants Community Rider ask for proof of age. The East Hants Community Rider provides safe, cost effective transportation. The Community Phone: 311 Rider is here to help residents of East Hants of all Email [email protected] ages overcome transportation barriers in many www.halifax.ca/transit aspects of their lives. Helping members get to medical appointments, job interviews, classes Need-a-Lift Transportation Services Inc and skills training, grocery shopping, personal We provide wheelchair accessible transportation errands as well as social events, getting together to individuals or groups within the province of with friends and family, and sporting and after Nova Scotia. We presently have 6 vehicles in school activities. We have 3 vehicles, two that are our fleet. We currently do work for a number wheelchair accessible plus we are supported by a of seniors residences in HRM as well as private group of committed and trained volunteers who individuals requiring our type of service. utilize their personal vehicles. Contact us and become a member today. Phone: 902-222-LIFT (5438) E-mail: [email protected] | www.needalift.ca Phone: 902-883-4716 E-mail:[email protected] TJ’s Van & Pool Service Inc. www.easthantslearning.com/community-rider We specialize in door-to-door transportation. Servicing HRM and Nova Scotia, commercially West Hants Dial-A-Ride insured vehicles, wheelchair accessible van, West Hants Dial-a-Ride provides pre-booked Appointments , airport, hospital, etc. 24-hour door-to-door accessible transportation to notice required. residents of Hants County with priority given to people who are disabled, elderly, or Phone: 902-402-1555 disadvantaged. E-mail: [email protected] www.tjsvanpool.com Phone: 902-792-1800 www.hantscountycan.org VON Greater Halifax Volunteer Transportation Program Kings County This service provides seniors or adults with a Kings Transit disability in the Halifax Regional Municipality See Annapolis Valley and Area, page 51. with transportation to health-related appointments, errands, etc. Booking a week in Kings Point-to-Point Transit Society advance is required. Through the community-based transportation network, this service provides accessible, door Phone: 902-455-7433 to door, public transportation for all residents of Central & Eastern Kings County including Hants County seniors, those with disabilities and others in need. Kings Transit Transportation to Halifax and other locations is See Annapolis Valley and Area, page 51. available daily when required. Bookings require a 48 hour notice. 54 Positive Aging Directory | Transportation Positive Aging Directory | Federal Retirement Income Programs 55 Phone: 902-681-2846 Queens County E-mail: [email protected] VON Queens Assisted Transportation Program www.kppt.ca Transportation for seniors to and from medical appointments, grocery shopping and general Lunenburg County errands. Services South Queens. On the Move This service provides free transportation for Victorian Order of Nurses medical appointments, prescription pickup, VON Canada Eastern Region - Queens County Site banking, and grocery shopping. A shuttle service Phone: 902-354-3297 to the South Shore Regional Hospital operates on E-mail: [email protected] Thursdays. Advanced booking is required. Yarmouth County Phone: 902-624-1897 H.O.P.E. Centre We offer a drop-in centre, an income tax service, Senior Wheels Association, Bridgewater a Trustee program, a summer day camp program This association runs an eight-passenger and a Dial-A-Ride service. wheelchair-accessible bus within the Town of Bridgewater and seven kilometres outside the Phone: 902-742-8910 town limits. The service is offered to seniors 60+ E-mail: [email protected] and disabled people of all ages. Sponsored by the Kiwanis Club of Bluenose Golden K. Booking in advance is required. Federal Retirement

Phone: 902-543-2255 (answering service) Income Programs

Pictou County Financial Programs CHAD Transit, New Glasgow Old Age Security CHAD Transit provides door to door on demand The Old Age Security (OAS) program helps transit for seniors, disabled, or those who are provide income security to Canada’s seniors. transportationally disadvantaged. We operate Benefits under the program include the basic OAS Monday to Saturday from 7 am to 5 pm. After pension, the Guaranteed Income Supplement hours and charter rates are available. Please call (GIS) for low-income seniors, and the Allowances for details. for low-income persons aged 60 to 64 who are the spouses/common-law partners of GIS or who are Phone: 902-928-1234 survivors. E-mail: [email protected] When you apply for the OAS pension, or one of VON Pictou County Volunteer Transportation the benefits, make sure that you sign up for direct Program deposit at the same time. Complete the direct Transportation to health-related appointments in deposit section on your application, or visit Pictou County is provided during the day. Advance www.servicecanada.gc.ca/directdeposit booking is required. Sécurité de la vieillesse Phone: 902-752-1192 ext. 211 Le programme de la Sécurité de la vieillesse (SV) offre une sécurité du revenu aux aînés canadiens. 56 Positive Aging Directory | Federal Retirement Income Programs Le programme comprend la pension de base de la Veuillez visiter le site Web SV, le Supplément de revenu garanti (SRG) pour www.servicecanada.gc.ca/calculatrice pour les aînés ayant un faible revenu, et les allocations obtenir de plus amples renseignements. pour les personnes âgées à faible revenu âgées de 60 à 64 ans qui sont les conjoints de droit ou de Guaranteed Income Supplement fait ou les survivants de bénéficiaires du SRG. The Guaranteed Income Supplement (GIS) is a non-taxable monthly benefit paid to recipients Au moment où vous présentez une demande de of the basic pension who have little or no other pension de la SV ou une demande pour l’une income. To be eligible to receive the GIS, you must des prestations, veillez aussi à vous inscrire au be: receiving the OAS pension, be resident in dépôt direct. Pour vous inscrire au dépôt direct, Canada, and have 10 years of residence in Canada. remplissez la section de votre demande prévue Persons with less than 10 years of residence in à cette fin ou visitez le site Web suivant : www. Canada are generally not eligible for the GIS but servicecanada.gc.ca/depotdirect. may qualify under some conditions.. For more information on the eligibility requirements, Basic OAS pension please visit www.servicecanada.gc.ca/pensions-e The basic OAS pension is a monthly benefit available to all seniors 65 years of age and Supplément de revenu garanti older who meet the residence requirements. A Le Supplément de revenu garanti (SRG) est une person who meets the age and legal residence prestation mensuelle non imposable versée aux requirements is eligible for the basic pension prestataires de la pension de base dont le revenu regardless of employment status or work history. est faible ou nul. Pour être admissible au SRG, vous devez recevoir les prestations de la SV, être You can also use the Canadian Retirement résident du Canada et avoir résidé pendant au Income Calculator to explore how taking your moins 10 ans au Canada. Les personnes qui ont OAS and CPP pensions at different times will moins de 10 ans de résidence au Canada ne sont affect how much you receive. Visit généralement pas admissibles au SRG, sauf sous www.servicecanada.gc.ca/cric to find out more. certaines conditions. Pour en savoir plus sur les critères d’admissibilité, veuillez consulter le Pension de base de la SV site Web suivant : La pension de base de la SV est une prestation www.servicecanada.gc.ca/pensions-f mensuelle offerte à toutes les personnes âgées de 65 ans et plus qui remplissent les critères Allowance and Allowance for the de résidence. Toute personne qui satisfait aux Survivor exigences relatives à l’âge, à la résidence et au The Allowance and the Allowance for the Survivor statut juridique est admissible à la pension de are non-taxable monthly benefits paid to people base, peu importe sa situation d’emploi ou ses aged 60 to 64 (including the month of their 65th antécédents professionnels. birthday) who have low income. The Allowance is paid to the spouses or common-law partners Vous pouvez également utiliser la calculatrice du of OAS pensioners who are eligible for GIS while revenu de retraite canadienne pour connaître le the Allowance for the Survivor is paid to widowed montant que vous recevrez selon le moment où spouses or surviving common-law partners who vous présenterez votre demande de prestations have neither remarried nor entered into another de la SV ou du Régime de pensions du Canada. common-law relationship. 56 Positive Aging Directory | Federal Retirement Income Programs Positive Aging Directory | Federal Retirement Income Programs 57 Allocation et Allocation au survivant ou de décès. Vous devez présenter une demande L’Allocation et l’Allocation au survivant sont des pour l’ensemble des prestations du RPC, à prestations mensuelles non imposables versées l’exception de la prestation après-retraite. Si aux personnes âgées de 60 à 64 ans (comprend le vous avez travaillé au Québec, vous pourriez mois de leur 65e anniversaire) dont le revenu est avoir droit à une prestation du Régime de rentes faible. L’Allocation est versée au conjoint de droit du Québec (RRQ). Pour obtenir de plus amples ou de fait d’un prestataire de la pension de la SV renseignements, veuillez consulter le site Web de qui est admissible au SRG, tandis que l’Allocation la Régie des rentes du Québec (qui est responsable au survivant est versée au conjoint de droit veuf de l’administration du RRQ) à l’adresse suivante: ou au conjoint de fait survivant qui ne s’est pas http://www.rrq.gouv.qc.ca/fr/accueil/Pages/ remarié ou engagé dans une nouvelle union de accueil.aspx. fait. Retirement Benefit Income Thresholds The CPP retirement pension provides a monthly For both the GIS and the Allowances, income may taxable benefit to qualified CPP contributors. The not exceed a maximum amount. For information amount you receive depends on your earnings, the about the income thresholds for the GIS and contributions you have made to the plan and your Allowances, visit age when you start receiving the benefit. www.servicecanada.gc.ca Before applying for the CPP, use the Canadian Seuils de revenus Retirement Income Calculator to explore how Pour qu’une personne soit admissible au SRG et taking your CPP and OAS pensions at different aux allocations, son revenu ne doit pas dépasser times will affect how much you receive. Visit un montant maximal. Pour obtenir de plus amples www.servicecanada.gc.ca/cric to find out more. renseignements sur les seuils de revenus du SRG et des allocations, veuillez consulter le site Web The easiest and most convenient way to receive suivant : www.servicecanada.gc.ca your CPP payments is through direct deposit. Complete the direct deposit section on your application to register, or visit Canada Pension Plan www.servicecanada.gc.ca/directdeposit. The Canada Pension Plan (CPP) is designed to In addition to the retirement pension, the CPP provide a modest replacement of earnings upon provides the following benefits: retirement, disability or death of a contributor. • the post-retirement benefit (PRB); You must apply for all CPP benefits except the • disability benefits (including the Children’s Post- Retirement Benefit . If you worked in benefit); and Quebec, you may qualify for a Quebec Pension • survivor benefits (including the Death benefit Plan (QPP) benefit. Please visit the Régie des and the surviving Child benefit). rentes du Québec (responsible for administering the QPP) website for more information. http:// Prestations de retraite www.rrq.gouv.qc.ca/en/accueil/Pages/accueil.aspx La pension de retraite du RPC est une prestation mensuelle imposable versée aux cotisants au Régime de pensions du Canada RPC admissibles. Le montant que vous recevez Le Régime de pensions du Canada (RPC) a pour est déterminé en fonction de vos gains, des but d’assurer au cotisant un remplacement cotisations que vous avez faites au régime et modeste du revenu en cas de retraite, d’invalidité 58 Positive Aging Directory | Federal Retirement Income Programs de votre âge au moment où vous commencez à PAR. Pour obtenir de plus amples renseignements recevoir la prestation. sur la PAR, veuillez consulter le site Web suivant : www.servicecanada.gc.ca/pensions-f Avant de faire une demande de prestation du RPC, utilisez la calculatrice du revenu de retraite Disability Benefits canadienne pour connaître le montant que vous The CPP disability benefit is a monthly payment recevrez selon le moment où vous présenterez available to people who have contributed to the votre demande de pension de la SV ou du RPC. CPP and who are not able to work at any job on Veuillez visiter le site Web a regular basis because of a disability. There are www.servicecanada.gc.ca/calculatrice pour also benefits for the children of CPP disability obtenir de plus amples renseignements. beneficiaries. A CPP disability benefit is not approved on the basis of what disability or disease Le moyen le plus facile et pratique de recevoir vos you have, but on how the medical condition and paiements du RPC est le dépôt direct. Pour vous its treatment affect your ability to work at any job inscrire au dépôt direct, remplissez la section de on a regular basis. votre demande prévue à cette fin ou visitez le site Web www.servicecanada.gc.ca/depotdirect Prestations d’invalidité Les prestations d’invalidité du RPC sont un En plus de la pension de retraite, le RPC offre les paiement mensuel destiné aux personnes qui prestations suivantes : ont cotisé au RPC et qui ne peuvent plus occuper • la prestation après-retraite (PAR); régulièrement un emploi, quel qu’il soit, en • les prestations d’invalidité (dont la prestation raison d’une invalidité. Des prestations sont d’enfants); aussi offertes aux enfants des bénéficiaires des • les prestations du survivant (dont la prestations d’invalidité du RPC. Les prestations prestation de décès et la prestation d’enfant d’invalidité du RPC ne sont pas accordées en survivant). fonction du type d’invalidité ou de maladie que vous avez, mais plutôt de l’effet de votre problème Post-Retirement Benefit de santé et de son traitement sur votre capacité The PRB is for people who are working in Canada d’occuper régulièrement un emploi, quel qu’il (outside Quebec) and are receiving a retirement soit. pension from the CPP or the QPP. This benefit will increase your retirement income and is fully- Survivor Benefits indexed. Unlike other CPP benefits, you do not CPP survivor benefits are paid to a deceased have to apply for the PRB. For more information contributor’s estate, surviving spouse or common- about the PRB, visit: law partner and dependent children. There are www.servicecanada.gc.ca/pensions-e three types of benefits: • the death benefit; Prestation après-retraite • he survivor’s pension; and La PAR est offerte aux personnes qui travaillent • the children’s benefit. au Canada (à l’extérieur du Québec) et qui touchent une pension de retraite du RPC ou Prestations de survivant du RRQ. Cette prestation augmentera votre Les prestations de survivant du RPC sont des revenu de retraite et elle est pleinement indexée. montants versés à la succession d’un cotisant Contrairement à d’autres prestations du RPC, vous décédé, au conjoint de droit ou au conjoint de fait n’avez pas besoin de présenter une demande de survivant et aux enfants à charge. Il y a trois types 58 Positive Aging Directory | Federal Retirement Income Programs Positive Aging Directory | Federal Retirement Income Programs 59 de prestations : Prestations pour enfants – La prestation • la prestation de décès; d’enfants du RPC est versée à l’enfant qui était à • la pension de survivant; la charge du cotisant décédé ou sous sa garde et • la prestation d’enfants. sa surveillance au moment du décès. Les enfants doivent être âgés de moins de 18 ans, ou âgés de Death Benefit – The CPP death benefit is a one- 18 à 25 ans et fréquenter à plein temps une école time, lump-sum payment made to the deceased ou une université. contributor’s estate. If there is no estate, the person responsible for the funeral expenses, the Changes to the Canada Pension Plan surviving spouse or common-law partner, or the The CPP is changing to better reflect how next of kin may be eligible, in that order. Canadians choose to live, work and retire. The changes, which the Government of Canada is Prestation de décès – La prestation de décès du gradually introducing from 2011 to 2016, will give RPC est un montant forfaitaire unique versé à you more options so that you can make decisions la succession d’un cotisant décédé. S’il n’y a pas that are right for you as you make the transition de succession, la personne responsable des frais from work to retirement. For more information funéraires, le conjoint de droit ou le conjoint de about these changes, please visit: fait survivant ou le parent le plus proche peut être http://www.servicecanada.gc.ca/pensions-e admissible (dans cet ordre). It is important to apply for CPP benefits. If you do not apply, you may lose benefits you are entitled Survivor’s Pension – The CPP survivor’s pension to receive. is paid to the person who, at the time of death, is For more information or application forms for any the legal spouse or common-law partner of the pension or benefit under the CPP, visit: deceased contributor (this includes same-sex www.servicecanada.gc.ca/pensions-e or CALL: couples). Even if you are a separated legal spouse Toll Free (English): 1-800-277-9914 Sans frais and there is no cohabiting common-law partner, (Français): 1-800-277-9915 TTY: 1-800-255-4786 you may qualify for this benefit. Changements touchant le Régime de Pension de survivant – La pension de survivant pensions du Canada du RPC est versée au conjoint de droit ou au Des changements sont apportés au RPC afin conjoint de fait d’un cotisant décédé (cela que le Régime tienne davantage compte de la comprend les couples de même sexe). Si vous êtes façon dont les Canadiens choisissent de vivre, de le conjoint de droit séparé d’un cotisant décédé travailler et de prendre leur retraite. Grâce à ces et que celui-ci ne cohabitait pas avec un conjoint changements, que le gouvernement du Canada de fait, vous pourriez être admissible à cette instaure graduellement depuis 2011 et jusqu’en prestation. 2016, vous aurez accès à un plus large éventail de choix au moment de prendre votre retraite, ce Children’s Benefit – The CPP children’s benefit qui vous permettra de prendre des décisions qui is paid to a dependent child of the deceased conviennent à votre situation. Pour obtenir de contributor or a child in the custody and control plus amples renseignements sur ces changements, of the deceased contributor at the time of death. veuillez consulter le site Web www.servicecanada. The child must be either under age 18, or between gc.ca/pensions-f. Il est important de présenter the ages of 18 and 25 and in full-time attendance une demande de prestation du RPC. Si vous ne le at school or university. faites pas, vous pourriez perdre les prestations auxquelles vous avez droit. 60 Positive Aging Directory | Federal Retirement Income Programs Pour en savoir plus au sujet des formulaires de Pour obtenir de plus amples renseignements sur demande pour les pensions et les prestations du Mon dossier Service Canada, veuillez consulter le RPC, visitez le site Web site Web suivant: www.servicecanada.gc.ca/mdsc www.servicecanada.gc.ca/pensions-f ou composez sans frais le Veterans Affairs Canada 1-800-277-9915 (service en français) ou le Veterans Affairs Canada (VAC) 1-800-277-9914 (service en anglais); VAC offers a wide range of services and benefits ATS : 1-800-255-4786. to qualified veterans, Canadian Forces members, serving and discharged members of the RCMP, My Service Canada Account and certain civilians and their families. For more My Service Canada Account allows you to view information on services and benefits, to find out if and update your Canada Pension Plan and Old you qualify, or to apply, call: Age Security information in one place using a secure Web site. With My Service Canada Account, Toll Free (English): 1-866-522-2122 you can: Anciens Combattants Canada (ACC) • View your Canada Pension Plan Statement of Le ministère des Anciens Combattants Canada Contribution (SOC), payment information and (ACC) offre un large éventail de services estimated monthly CPP benefits; et de prestations, notamment aux anciens • Apply for your CPP retirement pension; combattants canadiens et alliés, membres des • View and update your Old Age Security (OAS) Forces canadiennes et de la Gendarmerie royale pension information; du Canada actifs et anciens, certains civils et • Access the Canadian Retirement Income personnes à charge admissibles. Pour de plus Calculator. amples renseignements au sujet de ces services et de ces prestations ou pour savoir si vous êtes For more information on My Service Canada admissible, appelez : Account, visit www.servicecanada.gc.ca/msca Numéro sans frais (français): 1-866-522-2022 Mon dossier Service Canada Mon dossier Service Canada vous permet de Veterans’ Independence Program consulter et de modifier les renseignements This is a national home-care program that helps figurant à votre dossier du RPC et de la SV à un qualified veterans, still-serving Canadian Forces seul endroit, sur un site Web sécurisé. Cet outil disability pensioners, and certain civilians to vous permet: remain healthy and independent in their own home and community. Your ability to access • de consulter votre état de compte du cotisant these services depends on your health needs and du Régime de pensions du Canada, des if similar services are available to you through renseignements sur le paiement et l’estimation another federal, provincial, or municipal program. des prestations mensuelles du RPC; • de présenter une demande de pension de Toll Free (English): 1-866-522-2122 retraite du RPC; Email: [email protected] • de consulter et de modifier les renseignements pour la pension de la SV; • d’accéder à la calculatrice du revenu de retraite canadienne. 60 Positive Aging Directory | Federal Retirement Income Programs Positive Aging Directory | Provincial Financial Aid Programs 61 Programme pour l’autonomie des Ottawa anciens combattants Phone: 613-943-8756 | Toll free: 1-888-753-9828 Ce programme de soins à domicile aide les English: www.cfmws.com/en/SupportOurTroops/ anciens combattants admissibles, les membres OurFunds/CFPAF/Pages/default.aspx actifs des Forces canadiennes qui reçoivent une French:www.cfmws.com/fr/supportourtroops/ pension d’invalidité ou une indemnité spéciale, et ourfunds/cfpaf/pages/default.aspx certains civils à demeurer en santé et autonomes dans leur propre domicile et au sein de leur collectivité. Votre admissibilité à ces services Provincial Financial dépend de vos besoins de santé et de votre accès à des services similaires à travers un autre Aid Programs programme fédéral, provincial ou municipal. Property Tax Rebate for Seniors Numéro sans frais (français): 1-866-522-2022 Program H This program, administered by Service Nova Royal Canadian Naval Benevolent Scotia on behalf of the Department of Community Fund Services, is designed to help eligible seniors This fund provides grants or loans to regular remain in their homes by providing them with an and reserve-force personnel who served in the annual rebate on their municipal property taxes. Royal Canadian Navy prior to February 1, 1968, The program provides eligible homeowners with a or subsequently in the Maritime Command of the 50% rebate on the municipal property taxes paid Canadian Forces; to Canadian Merchant Navy the previous year, up to a maximum of $600.00 War Veterans; and to their dependants. Financial per year. The rebate is always based on the need is deemed to exist when an applicant or property taxes paid in the previous year. Please dependant is suffering hardship due to a lack of note that some municipalities may also offer necessities such as food, , shelter, and property tax rebates or assistance to qualifying medical care. applicants. Check with your local municipality to inquire. RCN Benevolent Fund, Ottawa Phone: (613) 996-5087 Eligibility Toll Free: 1-888-557-8777 You are eligible to receive the rebate if you meet the criteria. Canadian Forces Personnel Assistance Fund (CFPAF) • You were receiving either the Guaranteed The Canadian Forces Personnel Assistance Fund Income Supplement (GIS) or The Allowance in offers an Education Assistance Loan program to January of this year. To find out if you qualify encourage and assist members, former members for the GIS or The Allowance, call Service and recognized dependents of the Canadian Canada at 1-800-277-9914. Forces, Regular Component, in obtaining post- • You are living in your home at the time you secondary education. apply for the rebate and continue to reside in your home and; • Your previous year’s property taxes were paid in full. 62 Positive Aging Directory | Provincial Financial Aid Programs New Applicants Field Offices Applications can be picked up at your nearest Central Region Access Nova Scotia office, online, or by calling. Cole Harbour: 902-435-7472 The program runs annually July 1 – December 31. Dartmouth (Portland): 902-424-1600 Halifax: 902-424-4150 Complete the application form and return it with Sackville: 902-869-3600 the required documents to Service Nova Scotia. Applications must be postmarked by December 31 Eastern Region each year. Sydney: 902-563-3300 Glace Bay: 902-842-4000 For more information, contact Service North Sydney: 902-794-5110 Nova Scotia. Port Hawkesbury: 902-625-0660 Phone: 902-424-5200 within Metro or toll free 1-800-670-4357 Northern Region * Some exceptions apply. Antigonish: 902-863-3213 Colchester: 902-893-5950 Nova Scotia Department of Cumberland: 902-667-3336 East Hants: 902-866-597-4515 Community Services Guysborough: 902-533-4007 This department promotes the independence, New Glasgow: 902-755-7363 self-reliance, security, and well-being of the people it serves. For specific information about Western Region housing and home repairs, see page 89 and for Annapolis: 902-532-2337 financial assistance. Bridgewater: 902-543-5527 Digby: 902-245-5811 Nova Scotia Department of Community Services Hants: 902-798-8319 Head Office – Halifax Kings: 902-678-6176 Phone: See Field Offices Queens: 902-354-2771 www.novascotia.ca/coms Shelburne: 902-637-2335 Yarmouth: 902-742-0741 Financial Assistance Low-income seniors who have special needs and Emergency Food Services no means of paying to have those needs met can Feed Nova Scotia apply to see if they qualify for the Employment Feed Nova Scotia is a charitable organization Support and Income Assistance Program. All other that helps feed hungry people by collecting and funding sources must be explored, including the distributing food to more than 150 member federal Old Age Security (OAS) program and the agency food banks and meal programs, while Guaranteed Income Supplement (GIS). For more at the same time striving to eliminate chronic information or to discuss your eligibility, contact hunger and poverty through research, awareness the Department of Community Services’ field and support programs. office nearest you. 213 Bedford Highway, Halifax Phone: 902-457-1900 | www.feednovascotia.ca 62 Positive Aging Directory | Provincial Financial Aid Programs Positive Aging Directory | Vital Statistics and Proof of Age 63

Vital Statistics Office Vital Statistics and 300 Horseshoe Lake Drive Bayers Lake Business Park Proof of Age Mail Address: PO Box 157 Halifax, NS B3J 2M9 Phone: 902-424-4381 Birth, Marriage, and Death Toll Free (within Nova Scotia): 1-877-848-2578 Certificates H E-mail: [email protected] www.novascotia.ca/snsmr/vstat Service Nova Scotia’s Vital Statistics Office issues birth, marriage, and death certificates to people who were born, married, or died in Nova Scotia. Proof of Age You may apply for a birth, marriage or death Many reductions and benefits are available to certificate online. seniors. To receive them, you will be expected to prove your age. Many businesses will accept www.novascotia.ca/snsmr/onlineservices/citizen your Old Age Security (OAS) identification card, (click on the Birth, Death or Marriage Certificate passport, driver’s licence, or a general photo ID Online option). card, such as the one available from the Registry of Motor Vehicles. You may also download a copy of the application form to apply for a birth certificate. H www.novascotia.ca/snsmr/access/vitalstats/birth- Photo IDs certificate.asp Service Nova Scotia offers an identification card service. The fee for the service is $17.20, and the When you apply for a birth certificate, you must card is valid for five years. give your full name (first, middle, and last), the date and place of birth, your parents’ full names Phone: 902-424-5851 | Toll Free: 1-800-898-7668 (including your mother’s maiden name), and your www.novascotia.ca/snsmr/paal/RMV/paal275.asp father and mother’s birthplaces. For marriage certificates, you must provide the names of both Taxes parties to the marriage and the date and place of the marriage. For death certificates, you will need to give the name of the deceased and the date Personal Income Tax and place of death. You must also state the reason If you have taxable income in Canada, you will for your request. The fee for each short-form likely have to file an income tax form to calculate certificate is $32.05 A detailed certificate costs the amount of taxes you owe. This must be $38.75. Visa or MasterCard payments are accepted. returned to the Canada Revenue Agency (CRA) by April 30 of the following year. You may also have If you were born outside Nova Scotia, the Vital to file a tax return if you have sold real estate or if Statistics Office may be able to give you information you have to repay any Canada Pension Plan (CPP) on where to write for your birth certificate. Counter or Old Age Security (OAS) benefits. service is available at the 300 Horseshoe Lake Drive, Bayers Lake office from Monday to Friday, 8:30 am–4:30 pm, excluding holidays. 64 Positive Aging Directory | Taxes

Even if you do not have to file a return, it may be Il se peut également que vous deviez remplir to your advantage to do so. You may be entitled to une déclaration d’impôt sur le revenu si vous a tax refund, the Guaranteed Income Supplement avez vendu des biens immobiliers ou si vous (GIS), Canada Child Tax Benefit (CCTB), Universal devez rembourser des prestations du Régime de Child Care Benefit (UCCB), the Working Income pensions du Canada (RPC) ou de la Sécurité de la Tax Benefit (WITB), or GST/HST credits. You vieillesse (SV). may also be eligible for Province of Nova Scotia benefits such as the Nova Scotia Child Benefit Même si vous ne devez pas produire de (NSCB) and the Nova Scotia Affordable Living Tax déclaration, vous auriez peut-être avantage Credit. You can apply for all of these benefits by à le faire. Vous pourriez en effet avoir droit à filing your tax return. un remboursement d’impôt, au Supplément de revenu garanti (SRG), à la Prestation fiscale If you filed an income tax return last year, you canadienne pour enfants (PFCE), à la Prestation may receive information by mail on how to file universelle pour la garde d’enfants (PUGE), à la this year’s return. General income tax returns and Prestation fiscale pour le revenu de travail (PFRT), guides are available from the CRA or your local ou à des crédits pour la TPS ou la TVH. Vous post office, starting around mid-February. Filing pourriez également avoir droit à des prestations your income tax return via the Internet ensures de la province de la Nouvelle-Écosse, comme la that your return will be processed quickly, usually Prestation pour enfants de la Nouvelle-Écosse within two weeks. et le Crédit de taxe de la Nouvelle-Écosse pour la vie abordable. Vous pouvez présenter une When calling about your income tax and benefits, demande liée à ces prestations en produisant une be sure to have your questions ready, and your déclaration d’impôt sur le revenu. social insurance number (SIN) and a copy of your last tax return handy. (You may be asked Si vous avez produit une déclaration de revenus for information from the return to verify your l’année dernière, il se peut que vous receviez identity and protect your security.) par la poste des renseignements sur la façon de produire une déclaration pour cette année. Canada Revenue Agency – Information Vous pouvez vous procurer les formulaires www.cra.gc.ca de déclaration de revenus et les guides Toll free numbers: correspondants auprès de l’ARC ou à votre bureau Automated information: 1-800-267-6999 de poste à partir de la mi-février. Lorsque vous Refund inquiries: 1-800-959-1956 produisez votre déclaration par Internet, celle-ci Income tax inquiries: 1-800-959-8281 est alors rapidement traitée, généralement dans Forms and publications: 1-800-959-2221 un délai de deux semaines. Si vous souhaitez obtenir des renseignements Impôt sur le revenu des sur votre déclaration et vos prestations, préparez vos questions à l’avance et ayez à portée de main particuliers votre numéro d’assurance sociale (NAS) ainsi qu’une copie de votre dernière déclaration de Si vous avez un revenu imposable au Canada, revenus. (Il se peut qu’on vous demande certains vous devrez alors probablement remplir une renseignements sur votre déclaration afin de vous déclaration d’impôt sur le revenu pour calculer identifier et de protéger votre sécurité.) le montant que vous devez. Vous devez envoyer cette déclaration à l’Agence du revenu du Canada (ARC) avant le 30 avril de l’année suivante. 64 Positive Aging Directory | Taxes Positive Aging Directory | Taxes 65 Agence du revenu du Canada – Renseignements une session à l’aide d’un ID d’utilisateur et d’un Site Web: www.arc.gc.ca mot de passe de l’ARC. Pour vous inscrire ou en Numéros sans frais: savoir plus, visitez le site Web de l’ARC. Renseignements électroniques: 1-800-267-6999 Téléremboursement: 1-800-959-1958 Site Web: www.arc.gc.ca/mondossier Renseignements sur l’impôt: 1-800-959-7383 Formulaires et publications: 1-800-959-3376 Community Volunteer Income H My Account Tax Program The Community Volunteer Income Tax Program If you have a computer and an Internet helps individuals and families with modest connection, you can set up My Account. My incomes and a simple tax situation who need help Account connects you to your personal tax and to prepare their income tax and benefit returns. benefit information 24 hours a day, 7 days a The clinics are offered free of charge year-round week, and allows you to check the status of your throughout Nova Scotia. For a list of volunteer tax refund, confirm your Registered Retirement tax clinics in your area, contact the CRA at Savings Plan (RRSP) contribution limit, track 1-800-959-8281. If you would like to offer your your CCTB and GST/HST credit payments, change services as a volunteer, training is provided. your tax return or your mailing address, and much more, using your own computer. To use My Community Volunteer Income Tax Program Account, you can log in one of two ways. You can Toll-free: 1-800-959-8281 use a sign-in partner, such as your own online www.cra.gc.ca/volunteer banking account. You can also use your personal CRA user ID and password. To register or to find out more, visit the CRA’s website. Programme communautaire www.cra.gc.ca/myaccount des bénévoles en matière Mon dossier d’impôt Si vous avez un ordinateur et une connexion Le Programme communautaire des bénévoles en Internet, vous pouvez alors configurer Mon matière d’impôt aide les individus et familles avec dossier. Mon dossier vous permet d’accéder à vos un revenu modeste et une situation fiscale simple renseignements personnels, 21 heures par jour, 7 qui ont besoin d’aide à remplir leurs déclarations jours par semaine, afin de vérifier l’état de votre de revenus et de prestations. Les comptoirs sont remboursement d’impôt, confirmer le plafond de offerts gratuitement pendant toute l’année à cotisation à votre régime enregistré d’épargne- travers la Nouvelle-Écosse. Pour une liste de retraite (REER), vérifier votre Prestation fiscale comptoirs de préparation des déclarations dans canadienne pour enfants ainsi que les crédits de votre région, contacter l’ARC au 1-800-959- la TPS ou de la TVH, modifier votre déclaration 7383. Si vous désirez offrir vos services comme de revenus ou votre adresse postale, et bien plus bénévole, vous aurez accès à la formation. encore, en utilisant votre propre ordinateur. Pour utiliser Mon dossier, vous pouvez vous connecter Programme communautaire des bénévoles en de deux manières. Vous pouvez ouvrir une session matière d’impôt avec un partenaire de connexion, comme votre Numéro sans frais: 1-800-959-7383 compte bancaire en ligne, ou vous pouvez ouvrir Site Web: www.arc.gc.ca/benevole 66 Positive Aging Directory | Taxes GST/HST Credit Vous prenez votre retraite Cette brochure fournit des renseignements fiscaux The Goods and Services Tax/Harmonized Sales qui pourraient vous concerner quand vous serez à Tax (GST/HST) credit is designed to offset the la retraite. Pour en obtenir un exemplaire, visitez cost of the Nova Scotia HST for individuals and le site Web de l’ARC ou appelez. families with a moderate or lower income. To Numéro sans frais : 1-800-959-3376 apply, you must file a tax return and complete the Site Web: www.arc.gc.ca/formulaires GST/HST credit information section on page 1 of your tax return. If you are eligible, you will receive You may also find these tax information videos payments in July, October, January, and April. useful. Only one member of each family unit is eligible to Video Series: Pre-retirement and Taxes apply. http://www.cra-arc.gc.ca/vdgllry/ndvdls/srs- prrtrmnt-eng.html GST/HST Credit Toll Free: 1-800-959-1953 Ces vidéos pourraient aussi être utiles. www.cra.gc.ca/benefits Série: La préretraite et l’impôt http://www.cra-arc.gc.ca/vdgllry/ndvdls/srs- Crédit pour la TPS/TVH prrtrmnt-fra.html Le crédit pour la taxe sur les produits et services Caregiver Tax Tips et la taxe de vente harmonisée (TPS / TVH) vise à If you live with a relative, or with your spouse’s compenser le coût de la TVH en Nouvelle-Écosse or common-law partner’s relative, and you were pour les personnes et les familles ayant un revenu born in 1948 or earlier or you are dependent on moyen ou faible. Pour présenter une demande, them because of a physical or mental infirmity, vous devez produire une déclaration de revenus et the relative may be able to claim a tax credit remplir la section réservée à la demande du crédit called a caregiver amount. The amount of the pour la TPS/TVH qui se trouve sur la page 1 de credit depends on how much the caregiver earns. votre déclaration. Si vous êtes admissible, vous Caregivers may also be entitled to additional tax recevrez des paiements en juillet, octobre, janvier credits, including the Spousal Credit, Dependent et avril. Une seule personne par famille est Disability Credit, Spousal Transfer Credit, Eligible admissible. Dependent Credit, and Infirm Dependent Credit.

Crédit pour la TPS/TVH For more information, refer to your tax guide, Numéro sans frais : 1-800-959-1954 speak with a financial adviser, or contact the Site Web : www.arc.gc.ca/prestations Canada Revenue Agency.

When You Retire Toll Free: 1-800-959-8281 | www.cra.gc.ca/seniors This pamphlet highlights tax topics of importance to retirees. To obtain a copy, visit the CRA website or call.

Toll Free: 1-800-959-2221 | www.cra.gc.ca/forms 66 Positive Aging Directory | Taxes Positive Aging Directory | Taxes 67 Aidants naturels Montant pour aidants familiaux Si vous vivez avec un parent, ou le parent de votre (MAF) époux ou conjoint de fait, et que vous êtes né en Pour 2012 et les années suivantes, si vous avez 1948 ou plus tôt, ou si vous êtes à leur charge une personne à charge ayant une déficience en raison d’une infirmité physique ou mentale, des fonctions physiques ou mentales, vous le parent en question peut être alors admissible pourriez avoir le droit de demander un montant à demander un crédit d’impôt appelé « montant additionnel de 2 040 $ pour un ou plusieurs des pour aidants naturels ». Le montant du crédit crédits d’impôt non remboursables (annexe 1, dépend du revenu de l’aidant naturel. Les aidants impôt fédéral) suivants : naturels peuvent aussi être admissibles à des • le montant pour époux ou conjoint de fait crédits d’impôt supplémentaires, y compris le (ligne 303); montant pour conjoint, le crédit d’impôt pour • le montant pour une personne à charge personnes handicapées, le crédit d»impôt pour admissible (ligne 305); montants transférés de votre époux ou conjoint • le montant pour enfants nés en 1996 ou après de fait, le crédit d’impôt pour personne à charge (ligne 367); admissible, ou le montant pour personnes à • le montant pour aidants naturels (ligne 315). charge âgées ayant une déficience. Pour en savoir plus, reportez-vous au guide Pour en savoir plus, reportez-vous au guide d’impôt, adressez-vous à un conseiller financier d’impôt, adressez-vous à un conseiller financier ou communiquez avec l’Agence du revenu du ou communiquez avec l’Agence du revenu du Canada. Canada. Numéro sans frais : 1-800-959-7383 Numéro sans frais : 1-800-959-7383 Site Web: www.arc.gc.ca/aines Site Web: www.arc.gc.ca/aines

Family Caregiver Amount (FCA) Medical expenses For 2012 and subsequent years, if you have a The amounts you pay as your Nova Scotia Seniors’ dependant with an impairment in physical or Pharmacare copayment are considered medical mental functions, you may be eligible to claim expenses for taxation purposes. You can ask for an additional amount of $2,040 for one or more more information at your pharmacy about your of the following non-refundable tax credits prescription expenses and details of your out- (Schedule 1, Federal Tax): of-pocket expenses. For further information • spouse or common-law partner amount regarding how to claim your medical expenses, (line 303); please contact the Canada Revenue Agency. • amount for an eligible dependant (line 305); • amount for children born in 1996 or later Toll free: 1-800-959-8281 | www.cra.gc.ca/medical (line 367); and • caregiver amount (line 315) Frais médicaux For more information, refer to your tax guide, Les montants que vous payez pour l’assurance- speak with a financial adviser, or contact the médicaments de la Nouvelle-Écosse sont Canada Revenue Agency. considérés, à des fins fiscales, comme des frais Toll Free: 1-800-959-8281 | www.cra.gc.ca/seniors médicaux. Vous pouvez vous renseigner auprès de votre pharmacie au sujet des coûts des médicaments prescrits ainsi que des montants 68 Positive Aging Directory | Legal Matters que vous devez vous-même débourser. Pour en Kentville: 1-800-565-1805 savoir plus sur le remboursement de vos frais New Glasgow: 1-800-565-7912 médicaux, veuillez communiquez avec l’Agence du Sydney: 1-800-565-0071 revenu du Canada. Personal Directives Act Numéro sans frais: 1-800-959-7383 The Personal Directives Act allows citizens to put Site Web: www.arc.gc.ca/medicaux their wishes regarding personal care decisions in writing so they can be followed if they become incapable of making such decisions in the future. Legal Matters In a Personal Directive a person can express their wishes on personal care, including those related Nova Scotia Department to health care, nutrition, hydration, shelter, of Justice residence, clothing, hygiene, safety, comfort, recreation, social activities and support services. The Department of Justice offers a number of resources to help seniors who have been For more information about the Personal victimized by crime. Victim Services Officers are Directives Act in both official languages, including there to help you as your case proceeds through instructions on how to create your own, visit the the criminal justice system. They can help you website www.gov.ns.ca/just/pda. prepare a victim impact statement, and provide information to help you understand the criminal Legal Information Society of justice system. They can also help you apply for counselling to deal with trauma resulting from Nova Scotia (LISNS) the crime. LISNS is a not-for profit registered charity that provides Nova Scotians with information (over the To help fight elder abuse and fraud against phone, online, and in print) about the law. seniors, resource materials are available in both official languages on the website at novascotia.ca/ just/victim_Services/ Legal Information Line and Lawyer Referral Service Services in French may be available upon request. To talk to someone about a legal problem or for Regional Offices a referral to a lawyer, call the Legal Information Dartmouth: 902-424-3307 Line or Lawyer Referral Service.

Hours: Monday, 10 am–6 pm (September to May) 10 am - 4:30 pm ( June to August ) Tuesday to Thursday, 10 am – 4:30 pm Closed Friday, weekends and holidays Phone: 902-455-3135 Toll Free in NS: 1-800-665-9779 68 Positive Aging Directory | Legal Matters Positive Aging Directory | Legal Matters 69 Other Resources Other Legal Resources “It’s In Your Hands” Legal Information for Seniors and Their Families ( 9 x 12 book ) is now available Public Trustee for a postage charge of $ 5.00. It is also on our The Public Trustee is a lawyer named by the website. provincial government to help adults and children who are unable to look after their financial affairs. LISNS Phone # for Publications, Speakers’ Bureau and Administration only: The Public Trustee may perform various Phone: 902-454-2198 functions, including: • managing the estates of living people who E-mail: [email protected] or www.legalinfo.org need the services of a trustee, guardian, for online information about the law on a range of attorney, or other fiduciary not readily legal topics. available to them in the private sector • administering the estates of deceased people, In addition, single copies of the following with the ability to apply for a grant of pamphlets are available free of charge. administration or administration which will be annexed in any case where no grant of probate Patients’ Rights or administration has been issued The Public Trustee • acting as a litigation guardian or Elder Abuse (The Adult Protection Act) representative in litigation for a minor, Advanced Health Care Directives incompetent, deceased, missing, or Making a Will unascertained litigants for whom a court Collection Agencies makes representation orders Consumer Reporting Agencies Guardianship of Adults The Public Trustee receives many requests for Power of Attorney assistance. Each case is reviewed to determine if How to Avoid Phone Fraud it is an appropriate case for the Public Trustee’s How to Avoid Mail Fraud intervention. There are fees charged by the How to Avoid Internet Fraud Public Trustee for his or her services. The fees charged are in accordance with those provided by Common-law Relationships legislation and the Rules of Court. Living common-law creates legal rights and obligations that can be the same as, or very The Public Trustee also acts as the decision- different from, marriage. And they lived happily maker of last resort for individuals who lack ever after… is a booklet that highlights the legal capacity to make a decision for medical, surgical rights and responsibilities of living common- or psychiatric treatment while in hospital, as law. It explores the similarities and differences well as for placement to a continuing care home, between common-law relationships, registered home care services, and health care outside of domestic partnerships, and marriages. It is hospital. There is no fee charged for providing intended for women and men of all ages and such consents. backgrounds. The law in this booklet is current to April 2009. To obtain a copy, please call. Public Trustee of Nova Scotia Phone: 902-424-7760 (Main) Phone: 902-424-8662 | Toll Free: 1-800-565-8662 Phone: 902-424-4454 (Health Care Decisions) 70 Positive Aging Directory | Human Rights Finding a Lawyer Human Rights Lawyers are listed in the Yellow Pages of your telephone book in alphabetical order and under specific areas of practice. Nova Scotia Human Rights Commission Nova Scotia Legal Aid H The Commission is an independent government Provides legal advice and representation in three body that administers the province’s Human core areas; criminal, family, and social justice. Rights Act, which protects Nova Scotians from Some level of help is available to Nova Scotians discrimination. The Commission’s services facing family, criminal, youth or social justice include: issues [Employment Insurance (EI), Canada Pension Plan (CPP) Disability, Income Assistance • providing free information, on a confidential (IA), Residential Tenancies (RT)]. Advice may basis, to people who believe they may have also be provided in other areas of social justice experienced discrimination (i.e. NS Power, etc.). Full service in these areas, • investigating and resolving complaints of meaning a lawyer for the case, is available subject discrimination to financial eligibility guidelines. You may be • delivering education and information financially eligible if you are above the guidelines programs on diversity and sexual harassment and contribution agreements may be available issues to you as an option if you cannot retain a private • consulting with organizations to help them lawyer. Duty Counsel services are available in set up their own policies and programs related both Family and Provincial Courts and there is no to human rights financial qualifications required for these services • building partnerships with government, (ask at your local court). Refer to your telephone universities and community groups to book (the white, blue, or yellow pages under Legal promote respect for human rights Aid or Nova Scotia Legal Aid website below) for the office nearest you. Halifax office Phone: 902-424-4111 Nova Scotia Legal Aid Commission Toll Free: 1-877-269-7699 www.nslegalaid.ca TTY: 902-424-3139 Toll Free TTY: 1-866-811-3732 E-mail: [email protected] Dalhousie Legal Aid www.gov.ns.ca/humanrights Dalhousie Legal Aid provides legal services to clients in the Halifax/Dartmouth metropolitan Sydney office: area who satisfy its financial and case-eligibility Phone: 902-563-2142 requirements. Dalhousie Legal Aid is affiliated Toll Free: 1-866-852-3691 with the Schulich School of Law at Dalhousie University. Digby office: Phone: 902-245-4972 Phone: 902-423-8105 Toll Free: 1-877-269-7699 70 Positive Aging Directory | Human Rights Positive Aging Directory | Consumer Information and Complaints 71 If you have concerns about an individual or firm’s Consumer activities, please fill out our Report a Scam form: http://nssc.novascotia.ca/recognize-and-report- Information and scam.

Complaints Debtor Assistance This service provides financial counselling and Better Business Bureau of the assistance through legal options under the Atlantic Provinces H Bankruptcy and Insolvency Act that may provide This organization has provided over 1,340,000 you with flexibility in restructuring and repaying instances of service in 2012 to consumers looking your debt. for information on, or assistance with, firms doing business in the Atlantic provinces. Service Nova Scotia Phone: 902-424-5200 Phone: 902-422-6581 | Toll Free: 1-877-663-2363 Toll Free: 1-800-670-4357 E-mail: [email protected] www.accessns.ca/debtor-assistance www.atlanticprovinces.bbb.org Nova Scotia Office of the Consumer Complaints for Ombudsman Licensed Businesses H The Office of the Ombudsman provides an If you are concerned about the practices of a independent review of the concerns/complaints person or company you’re doing business with, respecting provincial and municipal government contact Service Nova Scotia. Our staff can provide services. Examples of the issues we review education and referrals for consumer issues. The include: Senior Housing and Home Repair department is also responsible for legislation that Programs, Home Care, Senior‘s Pharmacare, Long covers many businesses including cemetery and Term Care, and Driver’s Permits. funeral services, consumer lending (not involving a federally regulated bank), door-to-door and Our Seniors’ Initiative provides independent telephone sellers, credit reporting and debt oversight to seniors in residential care facilities. collections. Staff may be able to directly assist you Staff will provide information regarding programs, in resolving disputes with these businesses. services and complaint resolution and appeal(s) processes to assist seniors and their families Phone: 902-424-5200 | Toll Free: 1-800-670-4357 as they navigate government processes and www.novascotia.ca/snsmr/consumer programs. All calls are confidential and there is no fee for service. H Concerns about Investments Nova Scotia Office of the Ombudsman The Nova Scotia Securities Commission protects Phone: 902-424-6780 investors from practices and activities that Toll Free: 1-800-670-1111 undermine their confidence in the fairness and www.novascotia.ca/ombu efficiency of securities markets. Check out the For Investors tab on our website to get helpful investor education resources for seniors http://nssc.novascotia.ca/for-investors. 72 Positive Aging Directory | Insurance Residential Tenancies and Insurance Condominiums H Tenancy disputes between landlords and tenants are mediated by staff at Service Nova Scotia. Overview Disputes may involve the return of security Hints for Consumers deposits, unpaid rent, the condition of an Before purchasing insurance, it would be wise apartment, discontinuance of services, or other to consult a qualified insurance agent or broker items outlined in the Residential Tenancies who is able to assess your needs and give you Act. Condominiums are also registered with the advice on how to meet those needs. Regardless department. If you have a concern about the of the type of insurance (Life Insurance, Home declaration, by-laws, and rules governing your Insurance, Health Insurance, Travel Health condominium unit, contact your condominium Insurance, Automobile Insurance) you are corporation’s Board of Directors. If further purchasing, it can pay to shop around. Obtain assistance is required you can contact Service quotes from a number of insurance providers, and Nova Scotia. compare both the coverage and the price.

Service Nova Scotia Office of the Superintendent of Phone: 902-424-5200 Insurance Toll Free: 1-800-670-4357 This office enforces the Insurance Act and licenses www.smartconsumers.ca all insurers operating in the province and all insurance agents/brokers, agencies, and adjusters. The office responds to complaints, inquiries, or

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(IBC) Abuse can happen to anyone regardless of age, IBC is the national industry association gender, living arrangements, physical or mental representing Canada’s private home, car and health or ability, sexual orientation, financial business insurers. status, education, or culture. Abuse often happens in a relationship in which there is an expectation Phone: 902-429-2730, ext. 228 of trust. Toll Free: 1-800-565-7189, ext. 228 www.ibc.ca If you or someone you know may be experiencing abuse, there are people and organizations that Senior Abuse can help. Awareness If you are concerned about an adult who may not have the capacity to care for themselves mentally Everyone has the right to be safe and free from or physically, please call Adult Protection abuse or neglect. No one should experience abuse. 1-800-225-7225. We have a shared responsibility to promote respect for all people and to work together to create safe, strong, healthy communities. Everyone has a role to play. Senior Abuse. Know the Senior abuse is harm caused to older adults by Warning Signs. someone who limits or controls their rights and Find Help. freedoms. The older adults are unable to freely Older adults have the right to make choices because they are afraid of being live safely and manage their hurt, humiliated, or left alone, or afraid the own affairs. When someone violates those rights and causes relationship will end. harm, that’s abuse. Abuse often takes place in a relationship where there is an expectation The Nova Scotia Elder Abuse Strategy focuses on of trust, like a family member, friend or caregiver. six types of abuse: If you are abused or suspect • Physical abuse: slapping, hitting, abuse, find help. Get information inappropriate medication, and physical and resources in your community. restraint Dial 211.

• Sexual abuse: unwanted sexual touching or being coerced into sexual acts ProviNce-Wide. 24/7. Free. coNFideNtial. • Emotional abuse: insulting, frightening, DIALDIAL 211 OROR VISITVISIT ns.211.ns.211. 211 is a not-for-profit service funded by the threatening, ignoring, or isolating a senior Government of Nova Scotia and the United Way. 74 Positive Aging Directory | Senior Abuse Awareness Senior Abuse Information Line basic techniques to be successful. These include: • developing professional-looking marketing The Department of Seniors has partnered with materials; the 211 telephone referral service. The 211 service • providing believable answers for your tough will now be handling Senior Abuse Information questions; and Referral phone calls. • impersonating government agencies, legitimate businesses, websites, charities, and Call 211 for information on abuse, resources causes; and services available to help, or to talk about a • pretending to be your ordinary supplier; situation that is concerning you. Your call will be • hiding the true details in the fine print; kept confidential except as required by law. • preying on areas of vulnerability, including those needing help with loans or finding If the situation is an emergency or it could be employment; dangerous, call the police at 911. • asking for fees in advance of promised services; • threatening legal action to collect on alleged Police contracts; Sometimes abuse is a crime. Call your local police • falsely claiming affiliation with reliable station for information or to report abuse. If sources, such as legitimate news sites to the situation is an emergency or if it could be support their products or services; dangerous, call 911. • and exchanging victim lists with other fraudsters. Department of Seniors (* Competition Bureau of Canada website on September 17, 2014, www.competitionbureau. Information gc.ca/eic/site/cb-bc.nsf/eng/h_00122.html) The Department of Seniors partners with community organizations to promote awareness If you think you may be a victim of fraud or scam, of senior abuse. It also has brochures on seniors call or visit the following web-sites for more safety. For more information about senior abuse information: awareness and prevention across the province, • Your local police service call us or visit our website. • Canadian Anti-Fraud Centre (formerly PhoneBusters) Department of Seniors • Toll-Free: 1-888-495-8501 or Toll Free: 1-844-277-0770| Phone: 902-424-0770 www.antifraudcentre-centreantifraude.ca/ novascotia.ca/seniors/stopabuse • Canadian Consumer Handbook, • www.consumerhandbook.ca/en/ Fraud Information • Better Business Bureau of the Maritime Recognizing Fraud Provinces: Toll-Free: 1-800-422-5413 or Thousands of Canadians of all ages and from all www.bbb.org/atlantic-provinces/ walks of life are defrauded each year. There is no typical fraud victim in Canada. Fraud targets Seniors Safety Programs Canadians of all age and from all walks of life. A Seniors Safety Program is a community-based Recognizing fraud is the first step to better program that is operated and managed by a protecting yourself. nonprofit organization. It addresses the safety concerns of seniors by: promoting awareness about Fraudsters are professional criminals that know senior abuse prevention, crime prevention, and what they are doing. Fraudsters rely on some 74 Positive Aging Directory | Senior Abuse Awareness Positive Aging Directory | Senior Abuse Awareness 75 safety and health issues enhancing communication Hants County between seniors and the police providing Lisa Wallace, Coordinator information, educational sessions, and referral Phone: 902-798-9601 services to seniors offering direct contact with E-mail: [email protected] seniors through the seniors safety coordinator. Kings County Seniors’ Safety Program The day-to-day operation of the program is the Michelle Parker, Coordinator job of the seniors safety coordinator usually a Phone: 902-375-3602 paid staff person, but sometimes a volunteer. E-mail: [email protected] The coordinator works in close partnership with local police agencies and a large network Lunenburg County of local, provincial, and federal partnering Beth George, Coordinator agencies. Typically, services are offered to seniors Phone: 902-543-3567 throughout a county in their own homes and at E-mail: [email protected] other locations within the community. http://southshore.safecommunities. parachutecanada.org/ Annapolis County Sharon Elliott, Coordinator Municipality of Clare H Phone: 902-665-4481 | Fax: 902-665-2822 Hélène Comeau, Coordinator E-mail: [email protected] Phone: 902-645-2326 E-mail: [email protected] Antigonish County Debbie Dore, Coordinator Pictou County Municipalities Crime Phone: 902-863-6500 | Cell: 902-318-0372 Prevention Association E-mail: [email protected] Barbara Smith, Coordinator | Phone: 902-755-2886 E-mail: [email protected] Cape Breton Regional Municipality Wilma Menzies, Coordinator Queens County Phone: 902-563-5351 Linda Wentzell, Coordinator | Phone: 902-350-0231 E-mail: [email protected] E-mail: [email protected]

Cumberland County Shelburne County Senior Safety Courtenay Black, Coordinator and Services Society Phone: 902-667-7484 Shawna Symonds or Wanda Mood E-mail: [email protected] Phone: 1-800-565-0397 E-mail: [email protected] Digby Town and Municipality ourseniorservices.com Dawn Thomas, Coordinator Phone: 902-245-2579 Yarmouth County E-mail: [email protected] Peggy Boudreau, Coordinator (Municipality of Argyle) Halifax Regional Municipality E-mail: [email protected] Erin Chiasson, Canadian Red Cross [email protected] E-mail: [email protected] Phone: 902-424-1430 76 Positive Aging Directory | Senior Abuse Awareness

Doris Landry, Coordinator (Municipality of Yarmouth) Digby RCMP E-mail: [email protected] Cst. Darrell McNeil Phone: 902-881-7107 Phone: 902-245-2579

RCMP Community Policing Enfield RCMP Many RCMP detachments also have designated Cst. Shelley MacDonald community-policing officers who focus on seniors Phone: 902-883-7077 issues as a part of their job. These RCMP members can provide a range of information to seniors and Halifax District Detachment RCMP deliver presentations to community groups. Sgt. Craig Smith Phone: 902-426-8703 or 902-225-9316 Headquarters H Division Community Policing Inverness County RCMP RCMP Mailstop # H-053 Cst. Deepak Prasad Dartmouth, NS B3B 0J8 Phone: 902-625-2220 Phone: 902-720-5661 Kings County RCMP Annapolis RCMP Cst. Kelli Gaudet Rodena Renaud Phone: 902-679-5555 or 902-542-2066 Phone: 902-665-4481 Lower Sackville RCMP Antigonish RCMP Cst. Bart Leppan Cst. Jennifer Arnold Phone: 902-864-6000 Phone: 902-863-6500 Musquodoboit Harbour RCMP Bridgewater RCMP Cst. Brent Nichols Cst. Brandy Steeves Phone: 902-889-3300 Phone: 902-527-5555 or 902-521-3332 Queens Detachment RCMP Cape Breton First Nations Cst. Andrew Winsor Cst. Walter Denny Community Policing Officer Phone: 902-295-0122 Phone: 902-354-5721

Chester RCMP Sheet Harbour RCMP Community Policing Officer Cpl. Mike Flanagan Phone: 902-275-3583 Phone: 902-885-2510

Colchester County RCMP Tantallon RCMP Cpl. Addie MacCallum Cpl. Paula Reid Phone: 902-893-6820 Phone: 902-826-3100

Cumberland County RCMP Windsor Rural RCMP Cst. Travise Dow Community Policing Officer Phone: 902-667-3859 or 902-254-2424 Cst. Andy Harris Phone: 902-798-2207 76 Positive Aging Directory | Senior Abuse Awareness Positive Aging Directory | Senior Abuse Awareness 77

Yarmouth RCMP Springhill Police Department Cst. Dana Paterson Cst. Ken Jackson Phone: 902-742-8777 Community Officer Phone: 902-597-3770 or 902-597-3779 Municipal Police Contacts for Seniors Office of the Fire Marshal (OFM) Several municipal police forces have designated Remembering When Program officers who focus on seniors issues. The officers The Office of the Fire Marshal, part of the provide a range of information to seniors and are Department of Municipal Affairs, promotes, often willing to make presentations to community encourages and cooperates with anyone groups, as is the case with the Seniors’ Safety and interested in developing and promoting the Security Program offered by the Halifax Regional principles and practices of fire prevention and the Police and programs through the Springhill Police protection of life and property against fire. This Department. includes promoting, encouraging and delivering fire-safety education programs and training to the Halifax Regional Police Seniors’ public. Home Safety Program The Office of the Fire Marshal, together with For seniors living in Halifax, Dartmouth and the Fire Service of Nova Scotia, Senior Safety, communities extending from Bedford to the Restorative Justice and home health care Sambro Loop. providers is now facilitating the Remembering When program. Remembering When is centered Home Safety Visits – free visit from trained around 16 key safety messages about fire and volunteers who help identify safety concerns and fall prevention. The program is delivered in rural provide information for making your home as safe communities through one-hour presentations, as possible. home visits, and smoke alarm programs. The intent of the Remembering When program is Home Safety Presentations – free group seminar to give support to older adults who are living from trained volunteers who provide safety independently in their own homes and supporting information with a do-it-yourself checklist for them staying safe by means of preventing fires homeowners. and falls in their homes.

Phone: 902-490-2554 For more information look for the sign indicating E-mail: [email protected] the date, time and location of the Remembering www.halifax.ca/police/shsp.html When program in your Community or contact Derwin Swinemar, Deputy Fire Marshal at Halifax Regional Police [email protected]. Cst. Jeannie Rankin Phone: 902-424 5721 Community Relations / Crime Prevention Unit Toll free: 1-800-670-4357 Phone: 902-490-5243 novascotia.ca/lae/publicsafety/OFM.asp E-mail: [email protected] 78 Positive Aging Directory | Telephone Contact Programs Medic Alert Safely Home People with dementia can become lost even in Telephone Contact familiar places. The Alzheimer Society of Canada is proud to partner with Canadian Medic Alert Programs Foundation, a non-profit organization with more Telephone contact programs are available in than 50 years of experience in providing a voice to various Nova Scotia communities to ensure that Canadians in an emergency, to enhance the safety seniors who live alone have regular contact with of people with dementia. others. If you would like to participate, contact the program nearest you. The MedicAlert ID and service was originally created to help emergency responders treat | Phone: 902-742-4512 people quickly and effectively who couldn’t speak VON Tri-County for themselves. Today, the service can also help VON Annapolis Valley Toll Free: 1-800-411-9646 people living with dementia who go missing. For | Phone: 902-863-5700 more information or to register VON Antigonish | Phone: 902-667-8796 Toll-free: 1-855-581-3794 VON Cumberland VON Lunenburg | Phone: 902-624-1897 VON Queens | Phone: 902-354-3297

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* AutoAlert option is locally available at participating Lifeline programs. AutoAlert does not detect 100% of falls. If able, you should always press your button when you need help. www.lifeline.ca 78 Positive Aging Directory | Telephone Contact Programs Positive Aging Directory | Emergency Medical Information 79 Northwood Telecare 333 Main Street, Yarmouth Phone: 902-742-7825 This service offers a reassuring daily phone call to E-mail: [email protected] seniors or medically at risk people who live alone. www.besaferathome.com If there is a problem, a family member or friend can be notified.

Phone: 902-492-3346. (Halifax Regional Emergency Medical Municipality) Phone: 1-888-531-1222 (Sheet Harbour) Information www.nwood.ns.ca Vial of Life The Vial of Life provides emergency medical Personal Emergency personnel with vital health information during a home emergency. Information is recorded on Response Systems a medical form requiring a name, health-card number, doctor’s name and number, people to A personal emergency response system allows be contacted in case of an emergency, medical seniors immediate 24-hour access to emergency conditions, allergies, and a list of medications help at the touch of a button. taken. The form is then placed in a vial on a shelf in your refrigerator door. A Vial of Life sticker Philips Lifeline is placed on the outside upper-right-hand or Phone: 902-492-3443 | Toll Free: 1-800-387-8120 left-hand corner of your fridge to indicate to www.lifeline.ca medical personnel that vital health information is

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Phone: 902-492-3346 | Toll Free: 1-800-461-3346 E-mail: [email protected] Solutions to help you www.northwoodintouch.ca remain independent H • Automatic Fall Detectors, GPS , Stove Sensors, Be Safer at Home Pill Dispensers, Medical Alarms, and more. Spears & MacLeod Pharmacy • Assistance with funding Living independently is important to you and • Locally based your loved ones. Be Safer At Home helps provide • Call (902) 492-3346 or the peace of mind to you and your loved ones 1-800-461-3346 knowing that help can be reached at the push of a Learn more about how Northwood’s living-at-home solutions can button 24 hours a day 7 days a week. help someone you know: northwoodintouch.ca 80 Positive Aging Directory | Nova Scotia Emergency Management Office (EMO) available. The Vial of Life can save valuable time MedicAlert®: Registered in a home emergency. Canadian Charity Thanks to the efforts of local sponsors, the Vial MedicAlert provides EMS with instant access to of Life is now available free of charge in many a member’s personal and medical information communities. in an emergency situation. Members medical ID is linked to an electronic MedicAlert health For more information on the Vial of Life or to record which can be accessed through a 24-hour find the contact in your area, please call the VON Emergency Hotline in less than 5 seconds. Greater Halifax’s Senior Information Line at MedicAlert is a registered national charity 902-454-5755 or email [email protected]. with a membership based emergency medical identification service. The organization was Medication Reconciliation founded by doctors 50 years ago and is today recommended by doctors, pharmacists and other When someone comes into a hospital, it is health professionals. important that medical personnel have an accurate list of the medications he or she is Canadian MedicAlert Foundation taking. If you have an up-to-date list, doctors, Toll Free: 1-800-668-1507 nurses, and pharmacists can make quick and safe (Monday to Friday, 9 am–5 pm EST) decisions about your care. www.medicalert.ca

The list you carry with you should include: • the name of each medication you are currently Nova Scotia taking • how much of each medication you take each day Emergency • any supplements, natural health products, or alternative therapies you are using Management Office • the name and location of your pharmacy (EMO) Your pharmacist can help you make your list and update it whenever you get a new prescription. The Emergency Management Office (EMO), part of the Department of Municipal Affairs, is responsible for ensuring the safety and security of Nova Scotians and their property and the environment by providing a prompt

College of and coordinated response to an emergency. To Dental Hygienists help individuals prepare for emergencies such of Nova Scotia as hurricanes, floods, severe storms, and winter power failures, EMO produces an emergency planning guide and other pamphlets. They’re available on request.

Phone: 902-424-5620 | Toll Free: 1-866-424-5620 www.novascotia.ca/emo 80 Positive Aging Directory | Nova Scotia Emergency Management Office (EMO) 82 Positive Aging Directory | Housing Housing

Various government departments and the private sector are involved in providing housing and care for seniors. Information on specific types of housing can be found elsewhere in this directory. Just turn to the page numbers listed below.

Housing and Care Options for Seniors PAGE TYPE OF DESCRIPTION NO. HOUSING OR CARE FACILITY 83 Houses, A variety of housing options for seniors are available for purchase Condominiums, or rent in the private market. and Apartments 83 Co-operative Co-operative housing projects provide modest, affordable rental Housing housing for lower and moderate-income families and individuals. 83 Seniors Housing Provides affordable apartment-style rental units for low-income seniors and other individuals in need. It is often referred to as senior public housing. Some rental units are designed for those with physical disabilities. 85 Assisted-Living Privately owned facilities designed to meet the needs of Facilities independent seniors who require accommodation and access to services such as meals, housekeeping, laundry, care assistance, recreation programs, and fitness facilities. These homes are not licensed to provide care. 86 Boarding Homes Private homes providing accommodation, meals, and some support services to seniors. These homes are not licensed to provide care. 102 Approved/Licensed Homes approved by the Department of Health and Wellness to Facilities provide accommodation and level 1 care for one to three seniors. Community-Based Options for Seniors 102 Residential-Care Licensed facilities providing accommodation for those who require Facilities supervision and limited help with personal care. 102 Nursing Homes Licensed facilities providing accommodation for those who require help with personal care and professional nursing care. 82 Positive Aging Directory | Housing Positive Aging Directory | Housing 83 Houses, Condominiums, and Seniors Housing Apartments Seniors Housing provides adequate, affordable rental housing for low income seniors and A variety of housing options for seniors are individuals in need. This government owned available for purchase or rent in the private housing is sometimes called senior public market. housing. The units are located throughout Nova H Scotia. The units are self-contained and include Co-operative Housing a stove, refrigerator, heat, and hot water and A co-operative housing project provides some units are designed for those with physical affordable rental housing. Tenants pay either rent disabilities. The rent charged is based on the based on their total household income or market tenant’s total annual household income. To rent for the area in which the housing is located. qualify, an individual or their spouse must be The housing projects are owned and managed by at least 58 years of age. For further information the co-operative members. about seniors housing contact your local housing authority. See the listing of housing authorities Co-operative Housing Foundation of Canada on page 84. Nova Scotia Office Phone: 902-423-7119 Seniors Housing—Options Toll Free: 1-866-213-2667 In addition to the traditional rental units, there E-mail: [email protected] are two other types of “Senior Housing” enriched www.chfcanada.coop and supportive housing.

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Seniors2015Ad-OL.indd 1 2014-10-06 10:36 AM 84 Positive Aging Directory | Housing • Enriched Housing – Consists of “Seniors Cobequid Housing Authority Housing” projects that are connected directly Main Office to a nursing home. Tenants are able to 9 Church Street purchase services (eg., meals, housekeeping, Truro, NS B2N 3Z5 personal care and medication administration) Toll Free: 1-877-846-0440 from the adjoining nursing home. Tenants Phone: 902-893-7235 | Fax: 902-897-1149 are placed in enriched housing based on their need for affordable housing in association Eastern Mainland Housing Authority with services but they must be capable of Main Office independent living. To qualify, applicants 161 Terra Cotta Drive must meet the eligibility criteria for “Seniors New Glasgow, NS B2H 6B6 Housing.” Toll Free: 1-800-933-2101 • Supportive Housing – Provides a live-in Phone: 902-752-1225 | Fax: 902-752-1315 attendant who provides residents with some assistance or referrals. These two projects Metropolitan Regional Housing were created under unique circumstances. Authority For example, the Truro project involved funds Main Office provided through an individual’s estate. The MacDonald Building housing project is managed by the Cobequid 2131 Gottingen Street, 5th Floor Housing Authorities in the Truro. Halifax, NS B3K 5Z7 Toll Free: 1-800-565-8859 Cape Breton Island Housing Authority Phone (24 hour switchboard): 902-420-6000 Main Office Phone (for applications): 902-420-6017 18 Dolbin Street Fax: 902-420-6020 PO Box 1372 Sydney, NS B1P 6K3 Western Regional Housing Authority Toll Free: 1-800-565-3135 Main Office Phone: 902-539-8520 | Fax: 902-539-0330 25 Kentucky Court , NS B4N 4N1 Inverness Office Toll Free: 1-800-441-0447 15999 Central Avenue Phone: 902-681-3179 | Fax: 902-681-0806 PO Box 91 Inverness, NS B0E 1N0 Housing Authority Boards Toll Free: 1-800-565-2955 Each of the five housing authorities has a board Phone: 902-258-2955 | Fax: 902-258-3644 that includes a tenant representative. These boards are responsible for tenant and applicant- Port Hawkesbury Office related issues and complaints. Normally, tenants 218 MacSween Street, Suite 21 and applicants will attempt to sort out their Port Hawkesbury, NS B9A 2J9 concerns with housing authority staff. However, if Toll Free: 1-877-841-8444 either party is dissatisfied with the staff decision, Phone: 902-625-5402 | Fax: 902-625-5403 they may appeal it to the board. All requests for an appeal can be addressed to the chairperson of Glace Bay Office the respective housing authority listed. 24 Oceancrest Drive PO Box 250, Glace Bay, NS B1A 5V4 Phone: 902-842-4250 84 Positive Aging Directory | Housing Positive Aging Directory | Housing 85 Assisted-Living Facilities Parkland at the Lakes 82 Baker Drive, Dartmouth These privately owned facilities are designed Phone: 902-404-4161 to meet the needs of independent seniors www.experienceparkland.com who require accommodation and access to E-mail: [email protected] services such as meals, housekeeping, laundry, care assistance, recreation programs, and H fitness facilities. The homes are not licensed. Kings Riverside Court (Kentville) Accommodation and service fees vary. Phone: 902-679-1993 E-mail: [email protected] Metro Region www.kingsriversidecourt.com The Berkeley Retirement Residences For more than 20 years, The Berkeley has Kingswood Residence Assisted Living committed to providing gracious, independent for Seniors Provides 24-hour full assisted living services retirement living to seniors while also offering with private accommodations for seniors. This a continuum of care in response to life’s includes: 24-hour emergency response, full changing needs. Our enduring commitment to assistance with activities of daily living, three extraordinary personal attention, safety and full meals, utilities, laundry, housekeeping, service offers residents of The Berkeley a worry- entertainment, etc. free lifestyle with all of the comforts of home. 15 Brenda Dr. Halifax NS Phone: 902-802-0346 Phone: 902-835-4998 www.theberkeley.com www.kingswoodresidence.com E-mail: [email protected] E-mail: [email protected] Ridgewood Flexible, customized care to meet your needs. Melville Heights (Halifax) Phone: 902-477-3313 Highly trained and qualified staff. Month to month leases. Partners with Veteran Affairs and Home Care. Northwood (Halifax) Options for Retirement Living 372 Aberdeen Road, Bridgewater Phone: 902-493-3263 | www.nwood.ns.ca Phone: 902-543-9304 www.RidgewoodBridgewater.ca E-mail: [email protected] Parkland Clayton Park 118 Fairfax Drive, Clayton Park

Phone: 902-457-0234 Carter Senior Care www.experienceparkland.com Carter Senior Care is a private home for seniors E-mail: [email protected] and can accomodate all of your care needs. They provide healthy meals, private rooms, activities and a professional, caring staff in a “just like Parkland at the Gardens Facility provides retirement living in independent, home” atmosphere. Wheelchair accessible. assisted and enriched service lines, all in one 81 Woodland Ave, Dartmouth building. Five-star quality service, amenities, Phone: 902-209-1314 accommodations and dining. Facility offers E-mail: [email protected] amenities such as a spa, golf simulator, movie www.carterseniorcare.ca theatre and wine bar. Located in the heart of the city and attached to the All Saints Cathedral. 86 Positive Aging Directory | Housing

5732 College Street, Halifax 20 Empire Lane, Windsor NS Phone: 902-406-8900 Phone: 902-798-5075 E-mail: [email protected] Website: http://macleodhouse.ca/locations/ www.parklandretirementliving.com/locations/ windsor/ nova-scotia/parkland-at-the-gardens/ E-mail: [email protected]

Drumlin Hills Enriched Living Apartments Orchard View Apartments (Berwick) Seniors independent living facility, complete with c/o Grand View Manor dining room, craft room, work shop, hair salon, Phone: 902-538-3118 library, guest suite, common rooms, activities and more. Boarding Homes 558 Glen Allan Drive, Bridgewater Some private homes provide accommodation, Phone: 902-530-3901 meals, and support services to seniors. They are E-mail: [email protected] not licensed to provide care and are unregulated. www.atlanticbaptisthousing.com Before deciding if one of these facilities is right for you, consider visiting the home to view the Cape Breton Region accommodations. Find out about the services it Williston House (Sydney) offers and its fees. Phone 902-270-3433 | www.coveguesthome.com E-mail: [email protected] Instead of living in a boarding home, many seniors choose to live in a care facility licensed by Parkland Cape Breton the Province of Nova Scotia. Call the Continuing 118 Kenwood Drive, Sydney Care toll-free line for a consultation about Phone: 902-270-7275 placement in a facility that participates in the www.experienceparkland.com Department of Health and Wellness’ single-entry E-mail: [email protected] access system for Continuing Care.

North Shore Region Toll Free: 1-800-225-7225 Parkland Truro 378 Young Street, Truro Phone: 902-843-7275 Housing www.experienceparkland.com [email protected] Nova Scotia

South Shore Region Housing Nova Scotia delivers the home repair/ Shoreham Village Home for Special Care adaptation grant and loan programs. Services are 50 Shoreham Village Crescent, Chester NS provided through regional/district offices. Phone: 902-275-5631 [email protected] Home-Improvement Grants and www.shorehamvillage.com Loans Valley Region The following grant and loan programs are offered MacLeod House through Housing Nova Scotia, and are designed Independent Living to help low-income seniors and families maintain Contact: Joy Victor their homes: 86 Positive Aging Directory | Housing Positive Aging Directory | Housing Nova Scotia 87 • Provincial Housing Emergency Repair Program Residential Rehabilitation Assistance • Senior Citizens’ Assistance Program Program – Homeowner RRAP • Access-A-Home Program Provides a forgivable loan of up to $16,000 to help • Emergency Repair Program low-income homeowners make repairs so that • Residential Rehabilitation Assistance Program their homes will meet minimum health and safety • Home Adaptations for Seniors’ Independence standards. The amount of assistance available • Parent Apartment Program depends on the cost of the repairs. The income • Provincial Loan and Mortgage Program limit for program eligibility varies depending on • Small Loans Assistance Program the home’s location and applicant’s household size. Provincial Housing Emergency Repair Program Disabled Residential Rehabilitation Provides grants of up to $6,500 to lower-income Assistance Program – RRAP for homeowners who cannot afford to carry out Individuals with Disabilities emergency and health and safety-related repairs The program provides assistance to modify homes to their homes. The income limit on program occupied or intended to be occupied by persons eligibility varies depending on the home’s with disabilities. Assistance is available to low- location and applicant’s household size. income homeowners and landlords who provide affordable housing to low-income households Senior Citizens’ Assistance Program with disabilities. Maximum assistance available is Provides grants of up to $6,500 to low-income $16,000 for homeowners and $24,000 per rental senior homeowners who are at least 65 years of unit for landlords. Upon receiving assistance, age to carry out necessary health and safety- landlords must agree to limit future rental related repairs to their homes. The income limit increases for a period of time. For homeowners, for program eligibility varies depending on the income limit for program eligibility varies home’s location and applicant’s household size. depending on the location of the home and applicant’s household size. Access-A-Home Program This program provides grants of up to $5,000 to Home Adaptations for Seniors’ low to moderate income households who must Independence adapt their homes for wheelchair use. The amount HASI provides financial assistance of up to of the grant available depends on the applicant’s $3,500 to modify/adapt the homes of low- household income level. The maximum annual income seniors who are at least 65 years of age income limit for eligibility is $39,000. Also, to enable them to continue to live independently the applicant must submit valid medical in their own homes. Assistance is available to documentation. low income senior homeowners or to landlords who provide affordable rental housing to low Emergency Repair Program income seniors. For homeowners the income Helps low-income homeowners in rural areas limit for program eligibility varies depending on carry out urgent health and safety-related home the home’s location and applicant’s household repairs. Examples include repairs to unsafe wiring size. The assistance is a one-time non-repayable and heating systems and installing new wells and contribution. septic systems. The maximum grant available is $6,000. The income limit for program eligibility varies depending on the home’s location and applicant’s household size. 88 Positive Aging Directory | Housing Nova Scotia Provincial Loan and Mortgage For more information on the home improvement programs visit or contact the regional or district Programs housing office nearest you (listed below). Parent Apartment Program (This www.housingns.ca/programs-and-services program involves a repayable loan.) Provides low-interest loans to homeowners Regional/District Housing Offices for additions or renovations to a single Housing Nova Scotia Eastern Regional detached dwelling to create affordable housing (Cape Breton) Office accommodation for senior family members. Provincial Building The maximum loan available is $25,000 and 360 Prince Street the maximum repayable term is 10 years. The Sydney, NS B1P 5L1 senior or seniors must be 50 years of age with a Toll Free: 1-800-567-2135 combined income of $20,000 or less. Phone: 902-563-2120 | Fax: 902-563-2370

Small Loans Assistance Program (This Housing Nova Scotia Northern Regional Office program involves a repayable loan.) 161 Terra Cotta Drive Provides low-interest loan assistance to help PO Box 481 low to modest income homeowners to undertake New Glasgow, NS B2H 6B6 home repairs/renovations. The applicant’s gross Toll Free: 1-800-933-2101 annual household income must be less than Phone: 902-755-5065 | Fax: 902-752-7133 $35,000 and the maximum loan available is $20,000. Housing Nova Scotia Amherst District Office 201-2628 Prince Arthur Street PO Box 486 Amherst, NS B4H 3Z5 Toll Free: 1-800-933-2101 Phone: 902-667-1161 | Fax: 902-667-1594

Housing Nova Scotia Truro District Office 60 Lorne Street Truro, NS B2N 3K3 Toll Free: 1-866-525-5454 Phone: 902-893-5999 | Fax: 902-893-5609

Housing Nova Scotia Central Regional Office 2131 Gottingen Street, 5th Floor PO Box 2462 Halifax, NS B3J 3E4 Toll Free: 1-800-774-5130 Phone: 902-424-5110 | Fax: 902-424-2091 88 Positive Aging Directory | Housing Nova Scotia Positive Aging Directory | Home Maintenance 89 Housing Nova ScotiaWestern Regional Office • a $100 rebate on either Septic Pumping or 101 Magee Drive Well Water Testing; PO Box 1000 • sample of an environmentally friendly Middleton, NS B0S 1P0 cleaner; Toll Free: 1-800-564-3483 • and a home oil tank system checklist. Phone: 902-825-3481 | Fax: 902-825-6560 In addition, residents with a household income Housing Nova Scotia Bridgewater District Office of less than $50,000 may be eligible for up to a 821 King Street, Suite 4 $3,000 grant to repair their failing septic system. Bridgewater, NS B4V 1B7 Toll Free: 1-800-278-2144 Toll Free: 1-866-500-3427 Phone: 902-543-7336 | Fax: 902-527-1357 Home Safe Living Inc. H Home Maintenance, Home Safe Living provides services and products to help seniors and persons with disabilities live Renovations, safely and independently at home. Solutions include daily living aids, lift chairs, scooters, and Environmental elevators, stair lifts, walkers, and bathing adaptations, such as bath lifts, walk-in bath and a Assessments barrier free shower display. Dartmouth Energy Use in the Home Toll Free: 1-877-217-7766 | Phone: 902-404-7233 The Nova Scotia Department of Energy provides E-mail: [email protected] a toll-free telephone line for Nova Scotians who www.homesafeliving.com or visit our Facebook page have questions about energy use in the home, including insulation, windows, heating systems, Nova Scotia Home Builders condensation, and energy conservation. Association (NSHBA) www.efficiencyns.ca A helpful information package on home For information, call Efficiency Nova Scotia at: renovations, including a list of members who are 1-877-999-6035 professional, reputable renovators, is available from the NSHBA, a non-profit organization of Environmental Home Assessment independent home builders, renovators, and Program corporate members. The association works to The Nova Scotia Department of Environment improve the housing industry. offers a free program to educate rural residents about proper maintenance of their septic system, Phone: 902-450-5554 water well and heating oil tank. An Environmental Toll Free: 1-800-668-2001 Home Assessment helps homeowners protect E-mail: [email protected] their families’ health, save money, and protect the www.nshomebuilders.ca environment from the harmful effects of faulty oil tanks, wells and septic systems. Heating Assistance Rebate Program The Heating Assistance Rebate Program helps An Environmental Home Assessment includes: lower-income Nova Scotians with the cost of • a water and wastewater assessment of your home heating. This program is for residents who property; pay a heating bill at their current address and: 90 Positive Aging Directory | Provincial Health Services • are living alone with an income of less than Health Authorities and $27,000 • live with others and have a combined income Community Health Boards of less than $42,000 Health Authorities • receive Income Assistance from the Within Nova Scotia, nine health authorities Department of Community Services, or and the IWK Health Centre govern and manage • receive the Guaranteed Income Supplement the delivery of hospital and community-based health services. On April 1, 2015, Nova Scotia For an application please visit will unite the nine health authorities into www.homeheatinghelp.ca or call 1-800-670-4357. one provincial health authority, partnering with the IWK Health Centre. The new organization will be called the Nova Scotia Provincial Health Health Authority. This change will position the health system to work together in a more Services connected way. It will allow better sharing of expertise, experience and resources and create The Nova Scotia Government is committed to a foundation for better healthcare in our ensuring that everyone in Nova Scotia has access province. On April 1, 2015, Nova Scotians will to a quality health care system that is both continue to access services in the same way. innovative and sustainable. For more information, go to www.nshealth.ca.

Nova Scotia Department of Community Health Boards (CHBs) Within Nova Scotia, the CHBs participate in and Health and Wellness support community based health promotion, The Department of Health and Wellness supports prevention and education initiatives as part programs and services that protect and promote of the provincial health authority’s health health, and treat illness for Nova Scotians and services business plan. Using a community their families. engagement and consultation approach, CHBs work to assess local population health trends, Nova Scotia Department of Health and Wellness issues and priorities. Through this work they Barrington Tower also develop community health plans to help 1894 Barrington Street, PO Box 488 guide improvement of the overall health of the Halifax, NS B3J 2A8 community. As well, CHBs advise the provincial Phone: 902-424-5818 health authority on local perspectives and share Toll Free: 1-800-387-6665 information and feedback from the community level. CHBs are made up of volunteers who Physician Information Line work with people in their communities and the The Department of Health and Wellness provides provincial health authority to build healthier a directory to help Nova Scotians find a family communities. physician who is taking new patients. Please note that some of the contact information Phone: 902-424-3047 below may change when the DHAs consolidate on Toll Free: 1-877-731-1931 April 1st, 2015. Please check your local telephone www.novascotia.ca/dhw/physicians listings or contact 211. 90 Positive Aging Directory | Provincial Health Services Positive Aging Directory | Provincial Health Services 91 South Shore Health H Guysborough Antigonish Strait Serving Lunenburg and Queens counties Health Authority 90 Glen Allan Drive, Bridgewater Serving Antigonish, Guysborough, and Richmond Phone: 902-543-4603 counties and the southern portion of Inverness E-mail: [email protected] County www.southshorehealth.ca St. Martha’s Regional Hospital 25 Bay Street, Antigonish South West Health Phone: 902-867-4500 ext. 4273 Serving Shelburne, Yarmouth, and Digby counties www.gasha.nshealth.ca Digby General Hospital, Yarmouth Regional Hospital, Roseway Hospital Cape Breton District Health Authority c/o 60 Vancouver Street, Yarmouth Serving Cape Breton, Victoria, and Inverness Phone: 902-742-3541 counties E-mail: [email protected] Cape Breton Regional Hospital www.swndha.nshealth.ca 1482 George Street, Sydney Main switchboard: 902-567-8000 Annapolis Valley Health www.cbdha.nshealth.ca Serving Annapolis and Kings counties AVH-Chipman Capital Health 15 Chipman Drive, Kentville Serving the Halifax Regional Municipality, West Phone: 902-678-7381 Hants, and Mount Uniacke AVH Seniors LINCS Program Halifax Infirmary Phone:902-825-4421 1796 Summer Street, Suite 2142, Halifax www.avdha.nshealth.ca Phone: 902-473-2700 www.cdha.nshealth.ca Colchester East Hants Health Authority IWK Health Centre Serving Colchester County and most of the 5850/5980 University Avenue Municipality of East Hants PO Box 9700, Halifax 600 Abenaki Rd, Truro, NS B2N 5A1 Phone: 902-470-6921 Phone: 902-893-5554 (auto attendant) and www.iwk.nshealth.ca Phone: 902-893-4321 (switchboard) www.cehha.nshealth.ca Nova Scotia Health Cumberland Health Authority Insurance/ MSI Serving Cumberland County Nova Scotia’s health-insurance plans, generally 34 Prince Arthur Street, Amherst referred to as Medical Services Insurance (MSI), Phone: 902-661-1090 | www.cha.nshealth.ca provide eligible residents with coverage for medically required hospital, medical, dental, and Pictou County Health Authority optometry services, with some restrictions. Serving Pictou County Aberdeen Hospital, The pamphlet Insured Health Services in Nova 835 East River Road, New Glasgow Scotia provides detailed information about Phone: 902-752-7600 | www.pcha.nshealth.ca eligibility, registration, and the plans themselves. Copies are available from the MSI office. 92 Positive Aging Directory | Provincial Health Services

Eligibility can register through the MSI office by phone or in To be eligible for insured health services under person. the health-insurance plans, you must be • a Canadian citizen or legally entitled to Lost or Stolen Cards remain in Canada There is a $10 charge to replace a lost or stolen • a permanent resident of Nova Scotia ordinarily health card. Visit or contact the MSI office at the present in Nova Scotia for at least 183 days in address and phone number listed below. any calendar year Change of Address People moving to Nova Scotia from elsewhere in It is in your best interest to ensure that MSI has Canada may become eligible for insured health your most up-to-date contact information and services programs on the first day of the third mailing address. If your address changes, you month following the month in which they become should contact MSI. a resident of Nova Scotia. During this waiting period, they would continue to receive coverage Medical Services Insurance (MSI) from their former province of residence. It is their PO Box 500 responsibility to contact that province to ensure Halifax, NS B3J 2S1 that their coverage is continued. Phone: 902-496-7008 Toll Free: 1-800-563-8880 People from outside Canada who are establishing E-mail: [email protected] permanent residence in Nova Scotia may apply for www.novascotia/dhw/msi coverage. Contact the MSI office for details. You

IN-HOME CARE SERVICE

Keeping The Comforts Of Home™ At Comfort Keepers, we bring support and compassion home. Our experienced care givers will help with: Meal Preparation, Companionship, Light House Keeping, Grocery Shopping, Alzheimer’s Care, Palliative Care, Caregiver Relief, Transportation, Foot Care. We are available to you 24 hours a day, seven days a week. For a free in-home consultation please call or visit our website 902 446 4545 halifax.comfortkeepers.ca Each office independently owned and operated 92 Positive Aging Directory | Provincial Health Services Positive Aging Directory | Provincial Health Services 93 EHS recognizes that not everyone can afford Ambulance Services ambulance fees. That’s why they have the You are highly advised to call 911 for an Ambulance Fee Assistance Program Form. If an ambulance for medical emergencies. Payment ambulance fee will create financial hardship, EHS plans and financial hardship-based appeals are offer you a repayment schedule. If you aren’t able available, so don’t let the cost of an ambulance to pay your bill because you don’t have enough prevent you from calling 911. It can make the income, you can apply to have the fee waived. difference between life and death. You must do this within 90 days of the date on the bill. Please note that that decision is based on If your ambulance bill is related to a Statistics Canada’s Low Income Measure. accident or work-related injury, you will be billed as Third Party Insured, and you must submit your For more information, please call the EHS billing bill to your insurer for payment. office at 902-832-8337 or toll-free at 1-888-280-8884. Ambulance fees are not a provincially insured service, and as a result, anyone who travels Appeal Process outside Nova Scotia is strongly advised to If you feel you have been billed incorrectly or have purchase travel insurance to cover ambulance fees an issue with the service you received, you should incurred in other provinces/countries. discuss the matter with the EHS billing office. If the issue cannot be resolved by the billing Ambulance Fees administrator, you can make a formal appeal. EHS Billing Office Appeal packages can be obtained through the EHS Phone: 902-832-8337 billing office. Toll Free: 1-888-280-8884 www.novascotia.ca/dhw/ehs

The following fees are subject to change without notice:

Medically Essential Inter-Facility Transportation Transportation Most Nova Scotians with a valid health card $142.30 $0.00 Non-Nova Scotians $711.60 $0.00 Non-Canadians and new Canadians $1,067.35 $1,067.35 People who are third party insured $711.60 $711.60 (This includes people in a motor vehicle accident, covered by Worker’s Compensation or the federal government Nova Scotians who are mobility challenged $105.80 N/A Fee to transport nursing home and $52.90 $0.00 residential care facility residents to hospital 94 Positive Aging Directory | Provincial Health Services 811 Provides 24-Hour Health Seniors’ Pharmacare Program

Information and Advice The Nova Scotia Seniors’ Pharmacare Program is a 811 gives you access to non-emergency health provincial drug insurance plan that helps seniors information and advice. Registered nurses will who qualify for the Program, with the cost of their give you the information you need to help prescription drugs. you decide what care you need and to provide reassurance regarding all kinds of general health What Is Covered? issues and questions. Advice and information Pharmacare pays for certain prescribed drugs, may include a recommendation to see your doctor supplies and related services dispensed by or visit your local emergency department. You pharmacies in Nova Scotia. Drugs and supplies can also get the answers to health questions covered by the Program are listed in the Nova and concerns. Nurses can also provide you with Scotia Formulary. You can also get information on information about services that are available in our website: www.novascotia.ca/dhw/pharmacare your community. Who Is Eligible? Some examples of when to call 811 include: You are eligible to join the Program if you: • You have a question about a health issue; • are a permanent resident of Nova Scotia; • You want to know if a rash needs medical • have a valid Nova Scotia Health Card; and attention; • are at least 65 years old. • You need to know if a hot or cold compress is • do not have coverage through Veterans Affairs better on a sprain; Canada, Non-insured Health benefits or Nova • You want to know what resources are available Scotia Family Pharmacare in your community to provide help with • do not have any other public or private plan special diets, nutrition planning or how to that covers most of your medications and quit smoking; supplies after your 65th birthday. • You want to know if your change in sleep pattern needs medical attention; You must apply for the Seniors’ Pharmacare • You need to know if a “cat scratch” requires an Program within 90 days of your private plan ending updated Tetanus shot. to avoid the late entry penalty. To learn more about what you need in this situation, please call If you or a family member does not speak English, 902-429-6565 or Toll Free 1-800-544-6191. If you 811 can provide services in French and many have other drug insurance after your 65th birthday other languages. Services in other languages and the copayments you paid under that insurance are offered through a third party interpretation plan add up to more than what you would have paid service and include, but are not limited to, Arabic, had you been enrolled in the Seniors’ Pharmacare Farsi, and Cantonese. Reliable information about Program, you can apply to the Seniors’ Pharmacare health topics that interest you is also available Program to have the difference reimbursed. To online in both English and French. process your receipts for reimbursement:

Phone: dial 8-1-1 in Nova Scotia. • If your claims are submitted manually to your Hearing-impaired, dial 7-1-1 (TTY) private insurer we require a duplicate official www.811.novascotia.ca prescription receipt and an explanation of benefits from your private insurer. If your claims are submitted electronically by your 94 Positive Aging Directory | Provincial Health Services Positive Aging Directory | Provincial Health Services 95

pharmacy to your private insurer, you may If you receive the Guaranteed Income Supplement send either your official prescription receipt or (GIS) you still have to pay the copayment, but you medical expense report from the pharmacy. do not have to pay a premium unless you have • Submissions should clearly indicate 1) the an outstanding balance from the previous year. total cost of the prescription; 2) the amount Pharmacare will confirm with Service Canada that paid by your private insurer and 3) the amount you receive the Guaranteed Income Supplement. you have paid out of pocket. In some cases you may have to contact GIS • Claims must be submitted by June 30th for the to obtain confirmation that you receive GIS. preceding program year (April 01 – March 31). Pharmacare will advise you if you have to contact However, claims which are submitted monthly GIS for the confirmation. are usually processed in less time than annual submissions. You are encouraged to submit Income Levels: your claims monthly. Single Seniors: If your annual income is below $18,000 you may What If I Am A New Resident to not have to pay a premium. If your annual income Nova Scotia? is between $18,000 and $24,000, you may be able If you have just moved to Nova Scotia, you must to pay a reduced premium. first apply for and receive a Nova Scotia Health Card before you can register with the Nova Scotia Married Seniors: Seniors’ Pharmacare Program. If your joint annual income is below $21,000 you may not have to pay a premium. If your joint You must apply for the Senior’s Pharmacare annual income is between $21,000 and $28,000, Program within 90 days of receiving your Nova you may be able to pay a reduced premium. Scotia Health Card to avoid the late entry penalty. NOTE: All seniors must pay a copayment, even when the premium is reduced. What Does The Program Cost Me? Seniors contribute to the Seniors’ Pharmacare How Much Copayment Do I Have Program in two ways – by paying a premium and To Pay? by paying a copayment. Both have an annual The copayment you must pay is 30 percent of the maximum. The premium is the fee you must total cost of each prescription. For example, if the pay each year to join the Seniors’ Pharmacare total cost of your prescription is $50, you must Program. Some seniors may have their premium pay 30 percent, which would be $15. Currently reduced or may not have to pay one at all the maximum annual copayment is $382. You depending on their income level or whether can contact the Pharmacare office to get your they receive the Guaranteed Income Supplement copayment balance at any time. Sometimes, you (GIS). The copayment is the percentage of the may have to pay more than the annual maximum prescription cost that you must pay each time you copayment. This could happen when: have a prescription filled at the pharmacy. • you want the brand name drug, which is more expensive than the generic; or How Much Premium Do I Have To Pay? • the prescribed drug or supply costs more Your premium is calculated based on your income than the maximum amount the Seniors’ and the number of months remaining in the Pharmacare Program will pay; or program year (April 1 – March 31). The maximum • the prescribed drug is not covered by the annual premium a senior would pay is currently Seniors’ Pharmacare Program. $424. 96 Positive Aging Directory | Provincial Health Services How Does The Program Work? Annual Registration Renewal 1. If you live in Nova Scotia and have a Nova Each year in February or March, you will receive Scotia Health Card, you will receive a Seniors’ an information package to renew your coverage Pharmacare Program information package two for the upcoming program year (April 1 – to three months before your 65th birthday. March 31). If you decide to join the program, you must return the completed application form within 90 days of the first day of the month in which Frequently Asked Questions you turned age 65. For example: If your How Can I Pay My Premium? birthday is January 19, your completed forms There are two ways to pay your premium: must be returned by April 1. 1. A yearly payment can be made by cheque, 2. When you enrol, your Seniors’ Pharmacare online banking, Visa or MasterCard; or coverage starts on the first day of the month in 2. Monthly payments can be made by electronic which you turn age 65. Your Nova Scotia Health funds withdrawal from your bank account or Card is also your Pharmacare Card. When you you can pay by cheque, online banking, Visa or take your prescriptions to the pharmacy, you MasterCard. must show your Nova Scotia Health Card. 3. If you enrol after age 65 your eligibility date is Under What Circumstances Can The determined at the time of registration. Premium Be Reimbursed? 4. The portion of the cost of the prescription Premiums can be refunded for any full months covered by the Seniors’ Pharmacare Program you have paid in advance if you move out of the is billed directly to the Program. You will be province or are deceased during the program required to pay only the copayment portion year. The Seniors’ Pharmacare Program must when you receive your prescription unless be advised in writing within one year of your you choose to pay your copayment maximum relocation or death for a refund to be issued. directly to Pharmacare. (Refer to How Can I Pay My Copayment? on this page.) How Can I Pay My Copayment? There are two ways for paying your copayments. What If I Don’t Apply When I Am 1. Thirty percent on every prescription can be Eligible? paid to the pharmacy when you have your If you do not apply for Seniors’ Pharmacare prescription filled to a maximum of $382 per Program coverage within 90 days of the first day year. of the month in which you were eligible, or if you 2. The $382 annual maximum copayment can decide to leave the program for any reason and be paid directly to the Seniors’ Pharmacare decide to rejoin later, you may have to pay a late Program. You must complete the Copayment entry penalty. Options Form. If you choose to pay the annual maximum copayment of $382 for the Program The late entry penalty means: year, you will not be reimbursed any portion • you must wait 90 days for your coverage to of $382 that you do not use in the year. You start once you are accepted into the Seniors’ should review your prescription costs from Pharmacare Program; and the previous year to help decide which option • you must pay one-and-a-half times the would work best for you. premium for your coverage for five years. 96 Positive Aging Directory | Provincial Health Services Positive Aging Directory | Provincial Health Services 97

What If I Have to Pay For A Nova Scotia Seniors’ Pharmacare Program Prescription? Nova Scotia Pharmacare Programs You can be reimbursed for the portion Pharmacare PO Box 9322 would have paid. To obtain this reimbursement, Halifax, NS B3K 6A1 send original prescription receipts to Pharmacare within six months of the date of purchase. If In Person: received after six months, receipts will not Nova Scotia Seniors’ Pharmacare Program be considered for reimbursement. For more Nova Scotia Pharmacare Programs information on how to apply for reimbursements, 230 Brownlow Avenue please call 902-496-7001 or Toll Free Dartmouth, NS 1-800-305-5026. Phone: 902-429-6565 or Toll Free: 1-800-544-6191 Traveling Outside Nova Scotia E-mail: [email protected] If you plan to travel outside the province, you Fax: 902-468-9402 | www.nspharmacare.ca must make sure you have enough medication and supplies for your trip. We also recommend you Guaranteed Income Supplement (GIS) purchase health insurance before you depart. Service Canada Toll Free (English): 1-800-277-9914 If you are moving out of the province, your Toll Free (French): 1-800-277-9915 entitlement to Pharmacare benefits ends on www.servicecanada.gc.ca/eng/isp/contact/ the day you leave. The Seniors’ Pharmacare contact_us.shtml Program will not pay for prescriptions filled in a pharmacy outside Nova Scotia. Exceptions may be Health Card Questions considered on a case-by-case basis. However, for Medical Services Insurance prescriptions filled outside of Canada, there is no PO Box 500 reimbursement. Halifax, NS B3J 2S1 Phone: 902-496-7008 You Can Claim Your Premium and Toll Free: 1-800-563-8880 Copayments on your Income Tax www.gov.ns.ca/health/msi Tax receipts for the previous calendar year will be sent to seniors enrolled in the Program each Income Tax Notice of Assessment February. The amounts you pay as your Seniors’ Canada Revenue Agency Pharmacare copayment are considered medical Tax Centre expenses for taxation purposes. You can ask for PO Box 12077, Station A more information at your pharmacy about your St. John’s, NL A1B 3Z2 prescription expenses and details of your out-of- Toll Free: 1-800-959-8281 pocket expense. For further information regarding www.cra-arc.gc.ca how to claim these expenses, please contact Canada Revenue Agency at 1-800-959-8281. Medication Use For more information, please contact: A booklet entitled Knowledge Is the Best Medicine By Mail: is available to order through Rx&D. It contains (Please ensure your Nova Scotia Health Card useful information about the medicines you take. Number is included on all correspondence) To obtain a copy, call toll-free 1-800-636-0203. 98 Positive Aging Directory | Provincial Health Services • Caregiver Benefit Program Private Health Insurance • Seniors Community Wheelchair Loan Program Private health-insurance carriers offer coverage • Personal Alert Assistance Program for health services not covered by the provincial • Self-Managed Care Program health-insurance programs. These include such • Supportive Care Program items as preferred hospital accommodation, • HELP-Bed Loan Program prescription drugs, extended health services, and • Palliative Home Care long-term care insurance. • Aboriginal Continuing Care • Protection for Persons in Care The Yellow Pages of your local telephone • Adult Protection Services directory lists local health-insurance providers • Licensing, Standards and Quality of Care under the heading of Insurance, Life and Health. • Long-Term Care Placement • Facility-Based Respite Care • Specialized Equipment Program for Long- Continuing Care Term Care Continuing Care services and supports are provided to eligible people who need care in their For more information regarding these programs homes and communities. Care can be provided on please visit the Department of Health and a long or short-term basis. Services include: Wellness website at www.novascotia.ca/dhw/ccs. • Home Care Services • Home Oxygen Services A Single Entry Access Toll Free Line for Continuing Care Services Continuing Care services are accessed by calling the toll free in Nova Scotia at 1-800-225-7225. Intake hours of operation are from 8:30 am to 4:30 pm seven days a week. If you get a voice mail please leave a message.

What happens when you call the 1-800 number? You will speak with an Intake Worker who works for the district health authority. The Intake Worker documents basic information about you and forwards this information to a Care Coordinator. A Care Coordinator will call you back Doug is living more. Again and arrange to meet with you. Urgent assessments take priority and are addressed first, usually Doug wanted to stay living at home and realized he could use a bit of help. His son found out that within one week of your initial call to the 1-800 Northwood had practical living-at-home solutions. line. The assessment will involve looking at what When it comes to helping people like Doug live more, care services you are eligible to receive based on Northwood knows. your needs.

Learn more about how Northwood’s living-at-home solutions can help someone you know: www.nwood.ns.ca 98 Positive Aging Directory | Provincial Health Services Positive Aging Directory | Provincial Health Services 99 What happens when a Care Home Support Coordinator visits? A range of personal care and home support The assessment will involve looking at your services are available. Personal care services help needs, strengths and preferences. Once on the client with daily living tasks such as dressing/ service, a Care Coordinator will check in with undressing, bathing, toileting, feeding, and you and your caregivers/service providers on an helping with mobilization. Home Support services ongoing basis. If your needs change, your services also help the client with tasks such as light will change to reflect your new needs. Care housekeeping, laundry and meal preparation. Coordinators can also connect you with programs In-home respite services for caregivers are also in your community that offer additional supports. available. Some examples are meal programs, adult day programs and foot care clinics. If you require Nursing long-term care, the Care Coordinator will assist Home Care nurses provide a variety of nursing you with the process for placement in a long-term services in the client’s home. Nursing services care facility that will best meet your needs. You through Home Care include nursing assessment, will be encouraged to maximize all home and health teaching, health monitoring and treatment. community-based options before considering Direct nursing care in the home can include long-term care. activities such as intravenous therapy, dressing change, catheter care, and medication management. Home Care Home Care services are available to all Nova Scotians who need help with care in their homes and communities. This service is funded by Department of Health and Wellness and managed by local Continuing Care offices in each health authority (and by the Nova Scotia Health Authority after April 1). Home Care services will supplement the help people already receive from their family, friends or community. Through Home “Providing rst-rate quality nursing care & home support is what we do” Care, people are able to remain as independent as Call for Free in-home consultations 435-2525 possible by staying in their home and community. Serving Metro & Surrounding Areas Fax: 434-9505 It is always the first option for care to be provided in the home and the community. Home Care also helps link clients to professional services and other • Registered Nurses "We treat your family… community-based resources such as Meals on • Licensed Practical Nurses Wheels or foot care clinics. • Personal Care Workers / CCA like family." • Sitters (Home & Hospital) • Foot Care • Palliative Care • Housekeeping / Cooking • Live-in / Live-out Caregivers • Companionship • Family Relief / Respite Care Short or long term Live-in or Live-out caregivers available for elderly & children www.ansoncaregivers.ca • email: [email protected][email protected] 5 Portland Estates Blvd Dartmouth, NS B2W 6A1 • P.O. Box 1188 Dartmouth, N.S. B2Y 4B8 100 Positive Aging Directory | Provincial Health Services Home Oxygen the caregiver and the care recipient both qualify The home oxygen service provides Nova Scotians for the program, the caregiver will receive $400 who have medical needs with access to oxygen per month. for use in and outside of the home. This program funds oxygen equipment such as oxygen Seniors Community Wheelchair concentrators, portable oxygen tanks and other related supplies to individuals who require long- Loan Program The Seniors Community Wheelchair Loan term oxygen therapy and who meet the program Program provides new and recycled wheelchairs and medical eligibility requirements. (manual and/or electric) to eligible residents of Nova Scotia to support them in their homes and Client Fees for Home Care and Home communities. Oxygen Depending on income and family size, there may be a minimal charge to Home Care clients Personal Alert Assistance for home support services and/or home oxygen The Personal Alert Assistance program provides services. If you use both home support services up to $480 per year to reimburse eligible seniors and the home oxygen services, your maximum for the purchase of a personal alert assistance monthly charge will be equivalent to your home service. The program is targeted at low income care maximum amount. There are no charges for seniors who have a history of recent falls, use nursing services provided through home care or a cane, wheelchair or walker, and are receiving for the supplies used during a nursing visit. The publicly funded home care services. fees charged to the client are not intended to recover the full cost of providing the service. The Self-Managed Care Care Coordinator will determine applicable client The Self-Managed Care program allows people fees during the assessment. The amount you pay with physical disabilities to hire their own care is determined by your income and family size. A providers and develop their own care plans, which sliding fee scale is used, and fees for each income gives them control over the services they need category are outlined in a table that is available and the providers they choose. In addition, clients upon request. There is a monthly maximum may appoint a third party “Care Manager” to act amount that any client can be charged, depending on their behalf in carrying out these tasks. Self- on the client income category he or she falls into. Managed Care funding goes toward the hiring, Your Care Coordinator can help you determine training, managing, supervising and payment your maximum monthly charge. of a care provider; essentially, you are your care provider’s employer. Funding is available Caregiver Benefit for support services such as personal care and The Caregiver Benefit program recognizes the homemaking. Registered professional health important role of caregivers in their efforts to services, like nursing, are provided directly by assist loved ones and friends. The program is Continuing Care in accordance with assessed need intended for caregivers of low income adults who and program policies. have a high level of disability or impairment, as determined by a home care assessment. A caregiver must provide over 20 hours a week of unpaid care in order to qualify for this program. If 100 Positive Aging Directory | Provincial Health Services Positive Aging Directory | Provincial Health Services 101 Supportive Care Aboriginal Continuing Care This Supportive Care program supports clients Registered First Nations individuals living with cognitive impairments with funding of $500 on-Reserve in Nova Scotia have access to home per month to purchase home support services care and residential care through provincially (personal care, respite, meal preparation and and federally funded programs. Eligibility for homemaking) that would otherwise be delivered provincial Continuing Care services varies, through the Home Care Program. Under the depending on whether a person lives on-Reserve Supportive Care Program a person may also be and whether they are a Registered Status eligible to receive reimbursement for snow removal individual under the Federal Indian Act and services up to a maximum of $495 per year. therefore have access to similar federally funded services. Non-Status individuals living off-Reserve Palliative Home Care can access all provincial Continuing Care services. The Palliative Home Care program provides Status individuals living off-Reserve can access services including nursing and home support for many Continuing Care services, but there are terminally ill individuals when it has been decided some exceptions. Non-Status individuals living that treatment to extend life is no longer the on-Reserve can access provincial Continuing Care primary goal. The fee for home support services services through their district health authority. are based on your income therefore you may or may not be required to pay a fee for service. Protection for Persons in Care Nursing services are free. There is legislation designed to protect patients or residents 16 years of age and older receiving treatment in hospitals or living in residential 102 Positive Aging Directory | Provincial Health Services care facilities, nursing homes or homes for the Nursing homes are important options for people aged or disabled persons under the Homes for who have difficulty performing everyday tasks Special Care Act; group homes or residential such as, dressing, bathing and toileting. Nursing centres under the Children and Family Services home placement is appropriate for people who Act and approved and funded small-option homes are medically stable but have nursing needs that under Department of Community Services and cannot be met through home care. community-based options under the Department of Health and Wellness. The Act makes it Residential care facilities provide people with mandatory for service providers or administrators personal care, supervision and accommodation in of health facilities under the Act to promptly a safe and supportive environment. (People living report all allegations of abuse or instances of in residential care facilities must have the ability abuse. to self-evacuate in the event of an emergency).

Licensing, Standards, and Quality Application/Assessment Process of Care Contact the Continuing Care toll free line to apply Questions or concerns about the licensing, for placement to a long-term care facility. A Care standards, and quality of Continuing Care services Coordinator will call you and arrange for a time (Home Care and Long Term Care) should be to meet with you to complete the assessment directed to: and application process. Together, you and the Care Coordinator will determine whether home Monitoring and Evaluation, Continuing Care care or long-term care is best for you. The Care Department of Health and Wellness Coordinator will also collect the information PO Box 488, Halifax, NS B3J 2R8 that starts the financial application process Phone: 902-424-0104 for help with accommodation costs. After the Care Coordinator assesses your care needs, your Long-Term Care application will be sent to an Eligibility Review Unit in the Department of Health and Wellness to Long-term care provides accommodation, determine your accommodation rate. Your name supervisory care, personal care, and nursing will then be placed on the waiting list for the services to individuals who can no longer live homes of your choice. independently in the community with their family and other supports available. Choosing a Long-Term Care Home There are two types of long-term care facilities If you are currently living at home, you will be available; nursing homes and residential care asked to identify the community you wish to live facilities. in and the long-term care home in which you 102 Positive Aging Directory | Provincial Health Services Positive Aging Directory | Provincial Health Services 103 would prefer to live. The home you select can be Transferring from One Long-Term in a community anywhere within Nova Scotia. Care Home to Another If you are placed in a long-term care home and Note: If you agree to be placed on the waiting decide you want to move to a different home, you list for more than one home, you must accept can contact the Continuing Care toll free line to placement in the first home that becomes arrange for your name to be placed on the waiting available. list for the facility of your choice. If you are placed in a facility that was not your first choice, your Eligibility Appeal Process name will remain on the waiting list until you If you disagree with the decision made on reach your preferred facility. your eligibility for long-term care, there is an administrative review process that you can discuss Fees for Long-Term Care with your Care Coordinator. Effective January 1, 2005, the Department of Health and Wellness began fully covering the Waiting Lists health care component of long-term care facility A person is placed on the waiting list for a costs for eligible residents. That leaves residents long-term care home on the date the care level to pay the accommodation costs as well as decision is made by the Care Coordinator. The personal expenses, similar to people living in the district health authority coordinates the waiting community. Each year, the Department of Health list chronologically by that date. and Wellness sets the standard accommodation * Note: The wait list process for placement in long- rates based on the average operating costs of term care is currently under review. The amount long-term care facilities across the province. The of time you will be required to wait before being following rates are effective for one year from admitted into a long-term care home depends on how many people are waiting to get into the home or homes you selected. If your situation worsens after you apply for care and while you are waiting for an opening, your Care Coordinator may be able to arrange for other services, such as additional home care or respite care.

Admission into a Long-Term Care Home If you are living at home and are offered a placement at a long-term care facility you had Instead of worry, there’s Home Instead. chosen, your acceptance is generally expected within the day of offer. An admission date will • Free Consultation • Light Housekeeping • Palliative Care • Alzheimer’s Care then be arranged with the long-term care facility. • Personal Care • Medication Supervision • Meal Preparation • Veteran’s Affairs Provider If you refuse to accept the offer, you will be CAREGiversSM receive specialized Alzheimer’s and Dementias considered not ready for admission to any home CARE training that is focused on techniques to manage and your name may then be removed from all behaviours associated with Alzheimer’s or other Dementias. waiting lists. 902.429.2273 5991 Spring Garden Rd Suite 485 Halifax, NS Visit our website at www.HomeInstead.com/Halifax Each Home Instead Senior Care franchise office is independently owned and operated. © 2014 Home Instead, Inc. 104 Positive Aging Directory | Provincial Health Services

November 1, 2014 to October 31, 2015: A person may stay in a licensed respite bed for • Nursing homes: standard accommodation up to a total of 60 days within a calendar year. charge of $107.75 per day However, to ensure fair access to the beds during • Residential care facilities: standard the high demand periods (July 1 to October 1), no accommodation charge of $64.25 per day more than 30 days can be scheduled. The fee for respite care is $34.75 per day. There is no additional fee for private rooms. Individuals who cannot pay the standard Specialized Equipment for accommodation charge can apply to have their charge reduced, leaving the remaining costs to be Long-Term Care paid by the Department of Health and Wellness. A Residents of provincially licensed and funded person’s rate can be reduced through a financial long-term care facilities such as nursing homes assessment based on his or her net income. Net and residential care facilities, can borrow income is derived from line 236 (net income) specialized health equipment from the Canadian minus line 435 (taxes payable) of the persons Red Cross through its Health Equipment most recently completed Canada Revenue Agency Loan Program (HELP), which is funded by the Income Tax and Benefit Return. Department of Health and Wellness. Some examples of specialized health equipment are Financial Assessment Process walkers, crutches, specialized mattresses and beds As part of your application to a long-term care and custom wheelchairs. home, your Care Coordinator will help you get started on the financial assessment process. If Approved applicants may be required to pay a you are applying for a reduction to the standard monthly fee for the use of specialized health accommodation charge, you will be asked about equipment. Fees are based on income and the your income and required to sign consent forms type and quantity of the equipment provided. that will allow the financial assessment review officers from the Department of Health and Adult Protection Services Wellness to verify your financial information with Adult Protection Services provides services the Canada Revenue Agency. This information including investigation, assessment, intervention is kept confidential. The financial assessment and referral. Clients are adults 16 years and older determines whether you are eligible for a reduced living in a situation of significant risk of self- accommodation charge. neglect or experiencing serious harm due to a mental or physical condition. Adult Protection Facility-Based Respite Care Services has the authority to intervene based on Family caregivers provide personal care and the following: support to help their loved ones stay in their • The person is living at an immediate homes and communities longer; however, this and significant level of risk and does not can put a lot of physical, mental and emotional understand and appreciate the level of risk he/ stress on the caregivers themselves. To support she is living in; or them and their families, the Department of Health • The person does not have the physical and Wellness helps caregivers by providing access capacity to remove him/herself from the to respite beds for their loved ones in licensed situation of risk; or, long-term care facilities (nursing homes) across • The person has a permanent, irreversible the province. There is also an option available for condition that affects his/her physical or children. mental ability to protect him/herself. 104 Positive Aging Directory | Provincial Health Services Positive Aging Directory | Provincial Health Services 105 Do I have to report a suspected case of Cape Breton District and Guysborough an adult in need of protection? Antigonish Strait Health Authorities Yes. The Adult Protection Act requires that you Serving Cape Breton Island, Antigonish, and report any such information to the Department Guysborough counties of Health and Wellness, whether or not the Toll Free: 1-888-291-3535 information is confidential or privileged. No action lies against a person who gives information Pictou County Health Authority, unless the giving of the information is done Cumberland Health Authority, maliciously or without reason and probable cause. and Colchester East Hants Health Authority How do I report a suspected case of Serving Pictou, New Glasgow, Amherst, neglect or abuse? Springhill, Truro and Elmsdale areas If you know of an adult in need of protection, you Pictou: 902-485-4335 must report it immediately to the Department of New Glasgow: 902-755-7017 Health and Wellness toll-free line 1-800-225-7225. Amherst: 902-667-7094 If you feel the person’s life is in danger, call 911. Springhill: 902-597-8647 Truro: 902-893-5900 What happens when I report a East Hants: 902-883-0295 suspected case of abuse or neglect? Referrals will be assigned to an Adult Protection Annapolis Valley Health Worker for further investigation. If the Adult Serving , Berwick, Bridgetown, Protection Worker establishes there are reasonable Canning, Grand Pre, Greenwood, , and probable grounds to believe the individual is Kentville, Kingston, Lawrencetown, Middleton, an adult in need of protection, the Adult Protection Milford, New Minas, Paradise, Port Williams, Worker will complete an assessment. If required, a Sheffield Mills, and Wolfville care plan to mitigate the risks to the client will be Kentville: 902-679-2392 established. This could include referrals for services Wolfville: 902-542-6370 in the home or placement in a Department of Middleton: 902-825-6828 Health and Wellness or Department of Community Berwick: 902-538-9590 Services facility. South West Health Addiction Services Serving Barrington Passage, Shelburne, Yarmouth, Digby, and Church Point areas This service provides prevention, treatment, Barrington Passage: 902-637-1432 and rehabilitation services for individuals (and Shelburne: 902-875-8645 their families) with alcohol, drug, gambling, and Yarmouth: 902-742-2406 tobacco problems. For more information, contact Digby: 902-245-5888 one of the district offices below or visit Church Point: 902-645-3502 www.novascotia.ca/dhw/addictions South Shore Health Capital District Health Authority Serving Lunenburg and Queens counties Serving the Halifax Regional Municipality, Bridgewater: 902-543-5400 West Hants, and Mount Uniacke Liverpool: 902-354-3422 Phone: 902-424-8866 (Central Intake Line) Lunenburg: 902-634-7325 Toll Free: 1-866-340-6700 106 Positive Aging Directory | Provincial Health Services

surrounding mental illness and its treatment— Mental Health unfortunately many seniors suffer in silence for Mental health is much more than the absence of years rather than living their lives to the fullest. a mental illness—it is also about coping, having a healthy outlook and making the most of life. Why Do Mental Health Problems Everyone has the right to make the contributions Occur? they wish to the community, and good mental Being socially isolated and poor physical health health is essential to fulfilling our potentials at put seniors at risk for mental health problems. any stage of life. Although many seniors cope well with losses and other challenges of aging, a percentage 10 Things You Can Do to Promote experience symptoms of depression and anxiety, Good Mental Health or have cognitive changes occur. There are very 1. Value Yourself – Treat yourself with kindness good treatments for many of the mental disorders and respect, do things you enjoy in late life. Many seniors will respond completely 2. Take Care of Yourself – Eat nutritious meals, and never have symptoms again. drink water, get enough sleep 3. Exercise Your Body – What’s good for the What Is It Like To Go To A Mental heart, is good for the head Health Service? 4. Exercise Your Brain – Mentally exercise with Mental Health services across Nova Scotia most new, challenging activities often see senior patients who are sad, depressed, 5. Join in on Social Activities – Helps avoid anxious or who are having cognitive changes. loneliness and isolation Referrals usually come from your family doctor 6. Surround Yourself with Good People – Find and wait times around the province can vary from others who see the best in you two to eight weeks. Usually seniors are seen by a 7. Set Realistic Goals – Dream big, but then health care provider who could be a nurse, social write down steps to reach realistic goals worker, psychologist, physician or occupational 8. See the Humour – Laughter is among healthy therapist. What you share with them is entirely up coping strategies to manage stress to you, and your information is kept confidential 9. Quiet Your Mind – Meditation, prayer and with the health care team. If it would be helpful “mindfulness” can help reduce stress for you to have a family member attend, most 10.Get Help When You Need It – Seeking help is services are receptive to having family present. a sign of strength, not weakness Treatment suggestions could range from medication, to therapy or referral to additional What We Know community resources that might be of help to you We know that one in five people are struggling or your family. with a mental health problem at any given time (see www.oneinfive.ca) and many do not What Does the Department of Health seek help. Up to 10% of seniors living in the and Wellness Do to Support Seniors’ community will have a mental health problem Mental Health Care in Nova Scotia? and up to 80% of those in long-term care will The Department of Health and Wellness struggle with a mental health issue. Often times, recently published a provincial mental health seniors in need of help do not reach out because strategy called “Together We Can.” In this plan, of fear of what others might think of them, or fear our growing senior population and need for they might be treated against their will. These more seniors’ mental health care providers are kinds of worries are largely related to the stigma highlighted. 106 Positive Aging Directory | Provincial Health Services Positive Aging Directory | Provincial Health Services 107

For more details visit, www.novascotia.ca/dhw/ New Glasgow: 902-755-1137 mental-health/mental-health-addiction- New Waterford: 902-862-7195 strategy.asp North Sydney: 902-794-8551 Shelburne: 902-875-4200 The Department of Health and Wellness also Sydney: 902-567-7730 sponsors the Nova Scotia’s Seniors Mental Truro: 902-893-5526 Health Network (NSSMH), a network of seniors’ Waterville: 902-538-3103, ext.136 organizations and health care providers with Windsor: 902-792-2042 a special interest in promoting seniors mental Yarmouth: 902-742-4222 health and in improving seniors’ mental health services across the province. See http:// Preventing Falls novascotia.ca/dhw/mental-health/ for more information about the NS SMH Network and its Ageing Well Together activities. Anyone can fall, but as we get older, we are more at risk of falling and more likely to be Adult Mental Health injured as a result of a fall. Falls are the most preventable health concern for older adults. Programs/Services Ageing Well Together grew out of the Preventing Falls Together program, and is now integral General Adult Mental Health services are to the work of Community Links, funded by available to all Nova Scotians, including seniors, Nova Scotia Health and Wellness. Ageing Well in each of the community mental health clinics Together Coalitions around the province work around the province. Members of NS Seniors with organizations and communities to support Mental Health Network, who have a special awareness, action and change with a focus on falls interest in caring for seniors, often work at these prevention, physical activity, and other issues that clinics. Some clinics have clinicians who provide affect seniors’ well-being. outreach visits to seniors at home or in nursing homes so seniors do not always need to come in to the clinic - this is especially helpful for seniors Regional Coordinators: who are frail or have transportation issues. Western Nova Scotia – Carla Malay Phone: 902-682-2090 List of Adult Mental Health Clinic E-mail: [email protected] Offices, by Community: Central Nova Scotia – Brenda MacKinnon Amherst: 902-667-3879 Phone: 902-863-5040 Antigonish: 902-863-4511 E-mail: [email protected] Bridgewater: 902-543-5400 Chester: 902-275-2373 Eastern Nova Scotia – Noreen MacLean Cole Harbour: 902-434-3263 Phone: 902-258-2760 Dartmouth: 902-466-1830 E-mail: [email protected] Digby: 902-245-4709 Glace Bay: 902-849-4413 Capital Region – Jan Boswell Halifax (QEII): 902-454-1400 / 1440 Phone: 902-422-0914 Inverness: 902-258-1911 Toll Free 1-855-253-9355 Kentville: 902-679-2870 Email: [email protected] Liverpool: 902-354-2721 www.nscommunitylinks.ca Middleton: 902-825-4825 108 Positive Aging Directory | Provincial Health Services Falls Clinic, Geriatric Day Hospital Geriatric Day Hospital Nova Scotians aged 65 and over who have fallen QEII Health Sciences Centre or have mobility and balance difficulties can be This program provides short-term outpatient referred to the Falls Clinic by their family doctor rehabilitation for seniors by a team of health-care or by any professional with written support from professionals. Also known as the Falls Clinic. the family doctor. Professionals will assess the A physician’s referral is required. senior’s overall health status and medications, the risk factors involved in falling, home safety, Geriatric Day Hospital walking aids, cognition, and home supports. They Camp Hill Veterans’ Memorial Building, 1st Floor will then recommend treatment and provide Halifax counselling. The goal of the clinic is to prevent Phone: 902-473-2493 future falls for those at risk of falling. Fax: 902-473-7336

Falls Clinic, Geriatric Day Hospital Geriatric Medicine, Cape Breton Camp Hill Veterans’ Memorial Building, 1st Floor District Health Authority Halifax, NS B3H 2E1 This service is designed to help meet the Phone: 902-473-2493 health and aging needs of older adults in the Fax: 902-473-7336 Cape Breton District Health Authority. Health- care professionals experienced in seniors’ Specialized Health Programs health provide assessment, recommendations, information and support to patients, their for Seniors families, caregivers and health care providers in Centre for Health Care of the Elderly the district. This service is accessed by referral The centre provides health-care services for from Family Physicians. older adults. Specific programs include the geriatric assessment unit, geriatric restorative Palliative and Therapeutic (rehabilitation) unit, geriatric day hospital, and Harmonization (PATH) Clinic specialty outpatient clinics such as the memory In our traditional culture of cure, many older disability clinic and falls clinic. A referral must patients with multiple, serious health issues have be made by a physician. The centre is located had their quality of life reduced by treatments in the Camp Hill Veterans’ Memorial Building, that aim to fix one problem, but worsen or QEII, Halifax. Clinics are also held in Middleton, create others. The Palliative and Therapeutic Antigonish and Lunenburg. Harmonization (PATH) Clinic is for frail older adults with advanced medical conditions, Centre for Health Care of the Elderly many recent hospitalizations, or unmanaged Camp Hill Veterans’ Memorial Building symptoms, where the impact of interventional Halifax and complex treatments on quality of life may Phone: 902-473-8603 be questioned. The clinic helps patients/families www.cdha.nshealth.ca and caregivers understand how to match medical care to individual goals and predict response to treatment to help with health decision-making. The PATH is run by the Division of Geriatric Medicine at Dalhousie University and located at the Halifax Infirmary Hospital. A physician referral is needed. 108 Positive Aging Directory | Provincial Health Services Positive Aging Directory | Provincial Health Services 109 Accommodation for Health- Fidelis House (Kentville) Fidelis House is a “Home Away From Home” Care Patients and Visitors located on the grounds of the Valley Regional QEII Health Sciences Centre Hospital. It serves guests whose loved ones are in Accommodations (Halifax) the hospital, and also provides accommodation for patients receiving treatment on an outpatient For details on special accommodation rates for basis. patients and families using the QEII facilities, please call 211. 140 Exhibition Street, Kentville H Phone: 902-679-6567 Point Pleasant Lodge E-mail: [email protected] Affordable accommodation primarily for medically www.fidelishouse.ca related travellers. Dependant upon availability, others may qualify. Health Screening Program 1121 South Park Street, Halifax Nova Scotia Breast Screening Program Telephone: 902-456-3976 The Nova Scotia Breast Screening Program E-mail: [email protected] (NSBSP) assists in the early detection of breast www.pointpleasantlodge.com cancer. The program offers information on breast health and mammography (breast x-ray). The The Lodge That Gives (Halifax) NSBSP targets women 50-69 years of age with The Canadian Cancer Society Lodge That a valid Nova Scotia Health Card. Women 40-49 Gives provides a welcoming and supportive and over 70 are also accepted into the program. environment to cancer patients and their families Women with breast implants, current breast living more than 50 km away from the Cancer problems, or previous breast cancer should treatment centre in Halifax. Cancer patients consult with their family doctor for breast can stay at the Lodge and enjoy meals from a imaging services. professional chef at no cost. Family members and/ or support persons are invited to stay or a family The NSBSP promotes making an informed member can stay while a loved one is in the decision and wants women to understand the hospital for a small daily rate. To reserve a room benefits and potential harms of breast screening. at The Lodge contact a booking agent at Nova The Public Health Agency of Canada has made Scotia Cancer Treatment Centre, available a Decision Aid for Breast Screening in a cancer specialist, family doctor or a patient Canada. navigator. If you have stayed at the Lodge That Gives in the past year please contact us directly. Frequency: For more information please contact: Women aged 40–49 should have annual screening mammography. Women aged 50–69 should have 5826 South Street, Halifax screening mammography every two years unless: Phone: 902-420-1849 or 1-800-639-0222 They have a strong family history of breast www.cancer.ca cancer (mother, sister, daughter, father, brother, E-mail: [email protected] son), are currently on HRT or the radiologist has recommended returning sooner. Women over the age of 70 should continue to have screening mammography if they are in good health. 110 Positive Aging Directory | Services for Frail, Disabled, or Homebound Seniors Locations: Screening centres have hours of operation that Services for are flexible and convenient. There are 11 fixed screening centres across Nova Scotia: Frail, Disabled, or

Amherst: Cumberland Regional Health Care Homebound Seniors Centre Antigonish: St. Martha’s Regional Hospital Endorsement Disclaimer: Bridgewater: South Shore Regional Hospital The Department of Seniors does not endorse or Dartmouth: Dartmouth General Hospital recommend any commercial products or private- Halifax: Halifax Shopping Centre sector services in this directory. Consumers are Kentville: Valley Regional Hospital encouraged to be cautious and to ensure that Lower Sackville: Cobequid Community Health the individuals and companies they deal with Centre are reputable. When hiring a care provider, be New Glasgow: Aberdeen Hospital sure to ask for their credentials and for personal Sydney: Cape Breton Regional Hospital references from previous clients. See page 71 in Truro: Colchester East Hants Health Centre this directory for information about the Better Yarmouth: Yarmouth Regional Hospital. Business Bureau. Contact Service Nova Scotia to determine if a business is registered. There is also a mobile screening service that travels to 30 stops across the province. Toll Free: 1-800-670-4357 To book an appointment at any of our locations, See also Home Care, page 99. women may self-refer by calling: Essential Services HRM: 902-473-3960 Nova Scotia Power Critical Customer Toll Free: 1-800-565-0548 H For more information on breast screening, visit Communication Program www.breastscreening.nshealth.ca. Nova Scotia Power has a program for customers who rely on electricity for life support, such Cervical Cancer Prevention Program as oxygen therapy, or critical home care. The program provides important information about (CCPP) H planned power outages, restoration time changes, CCPP, part of Cancer Care Nova Scotia, is and unplanned power outages expected to last dedicated to decreasing the incidence of cervical more than four hours. The information will cancer. Its mandate includes public education, be provided via telephone for those who are health-professional education, the development registered. and dissemination of standards for laboratory services, a provincial cytology/colposcopy registry, Nova Scotia Power and research. Pap test awareness brochures and Customer Service Manager information about where to get a Pap test in your Phone: 902-428-6230 area are available upon request. Individuals can Toll Free: 1-800-428-6230 also request their cervical screening history. E-mail: [email protected] www.nspower.ca Program Coordinator Cervical Cancer Prevention Program Toll-Free: 1-888-480-8588 Phone: 902-473-7438 110 Positive Aging Directory | Services for Frail, Disabled, or Homebound Seniors Positive Aging Directory | Services for Frail, Disabled, or Homebound Seniors 111 Bayers Road Centre Day Program Adult Day Programs A Capital Health and Northwood Partnership Day programs provide seniors a socially- Halifax stimulating environment where they can Phone: 902-454-7373 | www.nwood.ns.ca participate in activities and meet new people. Some day programs have special services available South Cumberland Community Care Centre such as, health monitoring, foot care, hairstyling, Parrsboro exercise, information sessions, group outings, Phone: 902-254-2540 and social events. Often, a snack and/or lunch are provided. Fees vary depending on the programs Northside Harbourview Hospital Seniors’ Day and services provided. For more information or Program to enroll in an adult day program, contact the Sydney Mines| Phone: 902-736-2831, ext. 140 programs available in your area. ElderDog Canada VON Annapolis Valley ElderDog Canada is dedicated to supporting the Phone: 902-678-3415 or 1-800-411-9646 special relationship between seniors and their dogs. VON Lunenburg County ElderDog provides dog care support for seniors Phone: 902-624-1897 living at home with a canine companion; finds VON Colchester East Hants homes for older dogs who have lost their human Phone: 902-893-3803 companion; and helps seniors plan for the long- VON Tri County term care of their dog. No fees for any services. Phone: 902-742-4512 VON Greater Halifax Toll free: 1-855-336-4226 Phone: 902-453-5800 E-mail: [email protected] | www.elderdog.ca VON Cumberland Phone: 902-667-8796 VON Pictou County Phone: 902-752-3184 VON Cape Breton Metro Phone: 902-564-6479 VON Antigonish Phone: 902-863-5700

The Adult Day Program – Glace Bay Hospital Glace Bay Phone: 902-842-2807

Northwood’s Memory Loss Program Vera is living more. Again Halifax, Bedford and Bayers Centre Vera really enjoys living at home but her Phone: 902-407-8502 | www.nwood.ns.ca caregivers needed a break. Her niece learned that Northwood’s Out & About had a practical solution. When it comes to helping people like Vera live more, Ocean View Foundation Adult Day Program Northwood knows. Eastern Passage Phone: 902-465-6020, Ext. 2147 Email: [email protected] | www.ovccc.ca Learn more about how Northwood’s living-at-home solutions can help someone you know: www.nwood.ns.ca 112 Positive Aging Directory | Services for Frail, Disabled, or Homebound Seniors Phone: 902-869-6103 In-Home and Community Meal E-mail: [email protected] Programs VON Greater Halifax The meals network publishes a provincial 7001 Mumford Road Tower 1 Suite 300 directory of meal programs for seniors, Halifax NS B3L 4N9 including Meals on Wheels and Wheels to Meals Phone: 902-453-5800 (community meal programs). The directory is available from the Continuing Care Toll Free line Frozen Favourites Program - Individual home- at 1-800-225-7225. style meals that can be heated in a regular/ microwave oven. Meals are $7.00 each. Meals are Community Meal Programs delivered every Wednesday in Fairview, Clayton A number of organizations across the province Park, Bedford, Sackville & Fall River; Thursdays sponsor hot-meal programs for seniors. Such in Central Halifax, St. Margaret’s Bay & Prospect programs are often referred to as Lunch Bunch. areas and Friday in Dartmouth. Delivery is For a modest fee these programs provide you available in all areas of HRM with a minimum with a place to socialize and a chance to enjoy purchase of 5 meals. a nutritious meal in the company of others. For specific information on meal programs within VON Annapolis Valley your area, contact the Continuing Care Toll Phone: 902-678-3415 or 1-800-411-9646 Free line or the Nova Scotia Meals Network VON Tri-County representative nearest you. Phone: 902-742-4512 VON Lunenburg Toll Free: 1-800-225-7225 Phone: 902-624-1897 VON Cumberland Meals on Wheels Phone: 902-667-8796 Nutritious frozen meals, or in some areas locally VON Pictou County prepared hot meals are delivered by volunteers to Phone: 902-752-3184 your home for a modest fee. VON Antigonish Phone: 902-863-5700 Halifax Meals on Wheels VON Cape Breton Metro Delivery to Metro Halifax 5 days a week, Mon-Fri. Phone: 902-564-6479 Rockingham area Mon-Tue-Wed & Fri and to the VON Queens Spryfield area Mon-Wed & Fri. These deliveries 43 Carten Street, Liverpool NS include all holidays that fall during those days. Meals on Wheels in Liverpool and surrounding area. Phone: 902-429-4299 www.halifaxmealsonwheels.ca Frozen meals available for pick up Phone: 902-354-3297 Bedford/Sackville Meals on Wheels The purpose of Meals on Wheels is to assist New Dawn Meals on Wheels individuals experiencing difficulty preparing Providing regular hot nutritious meals to the ones well balanced meals and who wish to remain we love in our community. independent in their own homes. We deliver Tuesday, Wednesday, Thursday and Friday at a cost of $6. 112 Positive Aging Directory | Services for Frail, Disabled, or Homebound Seniors Positive Aging Directory | Services for Frail, Disabled, or Homebound Seniors 113 The New Dawn Meals on Wheels program serves (This number is Toll Free from Amherst, NS – the Sydney and surrounding area which includes: Do not dial 1.) Sydney, Sydney River, Westmount, Coxheath, E-mail: [email protected] Ashby and Whitney Pier. Today, the program is www.mealsandmore.ca administered by the Volunteer Resource Centre of New Dawn Enterprises.To sign up, please call: Grocery Delivery Services Grocery delivery costs vary depending on the VRC-New Dawn Meals on Wheels store. A few stores have a service in which 37 Nepean Street, Sydney, NS customers can phone in their orders (usually at a Phone: 902-562-1245 | Fax: 902-270-8084 specified time) and have them filled and delivered. www.newdawn.ca/mealsonwheels Contact specific stores for details. E-mail: [email protected] Health Equipment and Meals Network Representatives Services Eastern Nova Scotia Meals on Wheels Bell Aliant Debbie MacLean, Dietitian Aliant offers a variety of telephone services for Victoria County Memorial Hospital, Baddeck people with hearing, speech, sight, or motion Phone: 902-295-2112 disabilities. E-mail: [email protected] Toll Free: 1-800-694-9313 Northern Nova Scotia TTY: 1-800-276-3105 Meals on Wheels VON Pictou Site Bridgevalley Home Health Care Ltd. H Delivers to Stellarton, Westville, and Trenton They sell, install, and service straight and curved Sheila Hoeg stair lifts, powerchair and scooter lifts for vans Phone: 902-752-1192 Ext. 211 and SUVs, patient lifts, vertical platform lifts; and E-mail: [email protected] do patient lift inspections and load verifications in West Hants, Kings, Annapolis, Digby, Yarmouth, Frozen Favourites Shelburne, Queens, and Lunenburg counties. VON Lunenburg County, $5 per frozen meal (pick-up or delivery) Phone: 902-825-9011 Blockhouse E-mail:[email protected] Phone: 902-624-8031 www.bridgevalley.ca H Meals And More Canadian Red Cross Health Choose from a wide variety of frozen meals, soups, and desserts that come ready to heat in Equipment Loan Program (HELP) an oven or microwave. Call Meals and More’s This program operates service centres that dietitian to discuss your dietary needs. Delivery is provide free short-term loans (usually three free. If you live outside of Amherst, arrangements months) of mobility aids such as crutches, canes, can be made to meet in Amherst or Sackville, NB. walkers, wheelchairs, commodes, raised toilet seats and bathtub aids. There is no charge for this Phone: 506-536-8102 service, though donations are appreciated. 114 Positive Aging Directory | Services for Frail, Disabled, or Homebound Seniors Canadian Red Cross, Halifax-Dartmouth Chairs Limited 133 Troop Avenue (Burnside) Supplier of the Millar is designed for use by the Phone: 902-423-3680 aged in nursing homes, and hospitals. Constructed of sturdy oak, the Millar is a solid and reliable Canadian Red Cross, Truro choice. Accessories include a meal tray and 139 Truro Heights Road foot rest. Phone: 902-895-3894 Phone: 902-468-2854 Canadian Red Cross, Amherst www.chairslimited.com 16 Church Street, Suite B Phone: 902-667-8794 Moving/Downsizing Service Canadian Red Cross, Antigonish for Seniors 36 Market St. Unit 2 Phone: 902-863-8222 H2O Happy 2 Organize H2O Happy 2 Organize provides personalized Canadian Red Cross, Kentville organizational services to help relieve some of the 10 Pelton Drive (Industrial Park) stresses of downsizing, moving, or getting rid of Phone: 902-678-0415 clutter.

Canadian Red Cross, Bridgewater Phone: 902-818-4H2O (4426) 42 Glen Allen Drive – Suite 102 E-mail: [email protected] Phone: 902-543-8565 www.happy2organize.com

Canadian Red Cross, Yarmouth Dayton Mall, 341 Highway #1 Seniors Transitioning Phone: 902-742-3656 Services Inc. Provides the logistical management when seniors Canadian Red Cross, Sydney need to relocate, reducing the emotional and 1140 Upper Prince Street physical toll often associated with moving. Phone: 902-564-4114 Phone: 902-221-6585 www.seniorstransition.ca E-mail: info@ seniorstransition.ca

15%discount Space to Thrive for qualifi ed seniors off regular rates Space to Thrive specializes in helping those who are impacted by clutter and disorganization, those experiencing a major life transition or change, Certifi ed Professional Consultant On Aging on retainer and those experiencing grief and bereavement. Estate downsizing, storage and shipping of bequeathed items worldwide Clean, secure, climate controlled storage available Free removal of unwanted items to charity or recycling with your move Phone: 902-677-2323 Local: (902) 477-6435 | Toll free: 1-800-790-4285 E-mail: [email protected] www.bigpicturemoving.ca www.spacetothrive.com 114 Positive Aging Directory | Services for Frail, Disabled, or Homebound Seniors Positive Aging Directory | Services for Frail, Disabled, or Homebound Seniors 115 selectively placing trained personnel to meet Private Home Care and them. Personal care, housekeeping, and respite Home-Support Services services. Dartmouth, NS If you require home-care services, Continuing Phone: 902-405-4400 Care, the Department of Health and Wellness, is E-mail: [email protected] your first point of contact. Call the Continuing www.alwayshomecare.ca Care Toll Free line. At Home HOMECARE Services Inc Toll Free: 1-800-225-7225 5880 Spring Garden Road, Suite 12 Halifax Customized home care plans developed to suit Many private organizations also offer in-home your personal needs. Would you like a hand with support services to seniors who want to remain groceries or getting to an appointment? We can independent in their own homes. They provide help. We love to go for walks and if you have a professional nursing care and offer a variety of pet we’ll take them too. All levels of personal care home-support services. The types of services from 1 hour to 24 hour service. Ask about our offered may include foot care; companionship; convenient flat rate service and free consultation. in-home nursing care; physiotherapy treatments; Phone: 902-404-2000 homemaker services such as light housekeeping, E-mail: [email protected] meal preparation, and organization; www.athomehomecare.ca transportation; and many others. The services can be tailored to suit an individual client’s needs. Anson Care Givers Inc. Fees vary depending on the type of care required. Phone: 902-435-2525 For more information, contact a home-care provider in your area. ElderCare Atlantic Inc. Phone: 902-446-3636 Cape Breton Area www.eldercareatlantic.com VON Cape Breton Metro Phone: 902-564-6479 Home Instead Senior Care Northside Community Guest Home Phone: 902-429-2273 Phone: 902-794-4733 LLM Healthcare Services Inc. New Dawn Homecare Phone: 902-499-1685 Home care service providing private care to clients in home as well as in hospital. We provide Nightingale Nursing Services light housekeeping, personal care, respite, blood Phone: 902-465-9777 collection and advanced foot care services. Sydney NS Ora’s Guest Home & In Home Support Phone: 902-562-2444 Phone: 902-462-4409 E-mail: [email protected] www.newdawn.ca PhysioCare at Home (in-home physiotherapy) Phone: 902-404-4200 Halifax and Surrounding Areas E-mail: [email protected] Always Home Homecare www.physiocareathome.com Carefully assess the needs of the individual before 116 Positive Aging Directory | Services for Frail, Disabled, or Homebound Seniors

Canadian Red Cross Home Support Services VON Cumberland County Phone: 902-496-0103 Phone: 902-667-8796 [email protected] VON Pictou County Revera Home Health Phone: 902-752-3184 Phone: 902-453-0838 VON Annapolis Valley Saint Elizabeth Phone: 902-678-3415 Phone Toll Free: 1-877-625-5567 www.saintelizabeth.com Annapolis Valley At Home Senior Care Ltd Providing free, no obligation in-home ScotiaCare Homecare and Caregivers consultations and affordable 24/7 in-home quality Phone: 902-454-3777 | Toll Free: 1-888-414-0404 care for all ages from Windsor to Digby.

Seniors for Seniors Phone: 902-765-6777 Seniors for Seniors provides services and Fax: 902-765-6633 employment opportunities for workers 50 years Toll Free: 1-888-765-7544 of age and older in the Halifax area. Positions E-mail: [email protected] available include homemakers, home cleaners, www.avathomeseniorcare.ca and companions. Phone: 902-454-3674 South Shore Area Care Choices Inc. Stay Home Care Phone: 902-527-1622 Bedford, NS Phone: 902-864-2677, Toll free: 1-877-864-9677 Region of Queens Home Support E-mail: [email protected] Phone: 902-354-3333 www.stayhomecare.ca VON Lunenburg County VON Greater Halifax Phone: 902-624-8031 Phone: 902-453-5800 VON Queens County We Care Home Health Care H 43 Carten Street Providing Quality Home Care Across Nova Scotia Phone: 902-354-3297 Phone: 902-454-2571 Toll Free: 1-877-853-1195 Valley Area Careforce Home Health Services Ltd. North Shore Area 24/7 Service from Windsor to Digby Earth Angels Homecare & Companions Kentville, NS Phone: 902-893-3553 Phone: 902-365-3155 | Toll Free: 1-866-966-1466 E-mail: [email protected] VON Tri-County www.careforce.ca Phone: 902-742-4512 Croft Care Ltd VON Colchester East Hants Serving an area from Yarmouth to Kentville Phone: 902-893-3803 Phone: 902-245-4324 116 Positive Aging Directory | Services for Frail, Disabled, or Homebound Seniors Positive Aging Directory | Services for Frail, Disabled, or Homebound Seniors 117 E-mail: [email protected] Physiotherapists www.croftcareltd.com Nova Scotia College of Physiotherapists Phone: 902-454-0158 VON Annapolis Valley Area Toll Free: 1-866-225-1060 Phone: 902-678-3415 Email: [email protected] | www.nsphysio.com

Western Area A Body in Balance Therapy Centre VON Tri-County We offer treatment programs to assist with issues Phone: 902-742-4512 of urinary incontinence, osteoporosis, and chronic pain problems. Snow Removal for Seniors & Phone: 902-469-3214 Persons with Disabilities www.connectivetissuetherapies.ca The snow removal program is available to seniors E-mail: [email protected] (65 years of age or older) and persons with disabilities in Halifax Regional Municipality. The We Care Home Health, Advanced and program applies to residential properties only – H commercial properties are ineligible. Diabetic Foot Care Services We Care uses the holistic approach with our foot • This program is NOT available to landlords. care service delivery in a clinic setting, hospital • You must reside in a single dwelling home visits or in the comfort of your own home with that you own or rent. over 170 clinics across Nova Scotia. • The total gross household income of all Phone: 902-452-FOOT (3668) or 1-877-454-3668 people living on the premises must not exceed $30,000.

How it Works: The program offers assistance to clear snow from steps, walkways and sidewalks. This includes: Front and back steps, walkways, and access to fuel tanks. In the former city of Halifax, this Complete Physiotherapy At Your Doorstep

includes abutting sidewalks where snow removal • One-on-one physiotherapy in your home, is the responsibility of the homeowner. NOTE: residence, or hospital room Application for the program ends on December • Safety assessments and falls prevention • Proudly serving our local veterans 1st OR earlier if the program reaches full capacity. • Care in your home, office or while • Post-surgery care still in the hospital • Treatment for all ages To find out more about this program, please call • Keeping family and veterans safe • F alls Risk Screening 902-483-3678. • Balance treatment • Muscle and Joint pain relief • After surgery rehabilitation • Cane or walker prescription Health Professionals and Services College of Dental Hygienists of Nova Scotia (CDHNS) Phone: 902-444-7241 Email: [email protected] Call 902.404.4200 www.PhysioCareatHome.com www.cdhns.ca 118 Positive Aging Directory | End-of-Life Issues VON Foot-Care Services care can provide relief from pain and other The VON provides foot-care services and clinics distressing symptoms and offer a support system in various parts of Nova Scotia. For more to help you live as actively as possible until death. information, see page 126 or the VON office It can also offer a support system to help your nearest you. family cope during your illness and with their own bereavement. Dalhousie Dental School The dental clinic at the Faculty of Dentistry at Supports for individuals and families during Dalhousie University provides dental services times of loss, grief, and bereavement are available to the general public at reduced fees. Dental in many communities across the province. treatments are performed by supervised students Information can be found through Nova Scotia of the Dentistry and Dental Hygiene program who Hospice Palliative Care Program Association. provide a wide range of dental services, including scaling, dentures, crowns, partials, and implants. Palliative and Supportive Care, Seniors are welcome but should be aware that VON Greater Halifax appointments are lengthy. This program supports individuals and families during the end of life, focusing on daily living and Dalhousie Dental Clinic quality of life. Volunteers take part in an extensive Phone: 902-494-2101 education program to develop the skills required to help clients and their family members.

Caregiver Support Phone: 902-455-6647 Caregivers Nova Scotia E-mail: [email protected] The Association provides recognition and practical supports to Nova Scotians giving unpaid care to someone, at home or in a care facility, Managing Your Affairs Everyone should take the necessary legal steps who has a physical or mental health condition, to ensure that their affairs will be properly is chronically ill, frail, or elderly. Services managed if they become unable to manage them include confidential telephone support, monthly by themselves. For more information on the peer support groups, information, educational power of attorney, enduring power of attorney, workshops, and referrals. and guardianship, contact the Legal Information Society of Nova Scotia. See the contact Phone: 902-421-7390 | Toll Free: 1-877-488-7390 information on page 68. E-mail: [email protected] www.caregiversns.org Important Documents The period following a death is a highly emotional End-of-Life Issues one. Some preplanning can spare your friends and family from confusion, worry, agonizing decisions, Hospice, Palliative Care, and and legal entanglements. Be sure you (and your immediate family or friends) know where your Bereavement important papers and documents are located. This Palliative care combines active and compassionate matter is best done by preparing a list of your therapies to comfort and support individuals and most important documents and by keeping them families who are living with a progressive life- all in one location. In your record you should threatening illness or who are bereaved. Palliative include your birth certificate, social insurance 118 Positive Aging Directory | End-of-Life Issues Positive Aging Directory | End-of-Life Issues 119 number, will, insurance policies, mortgages, eliminating the items you consider to be least deeds, tax bills, leases, debts, and bank accounts. important. Cremation is one available option.

Preparing for an Expected Death In situations where there is little or no money at Home for funeral expenses, assistance may be available A brochure is available at the Department of through the Nova Scotia Department of Health and Wellness to assist people who are Community Services. To apply, contact the field preparing for an expected death at home. It has office nearest you (see page 62). Members of two sections: The first is written for the person religious organizations should call their clergy who is terminally ill; the second will help family, first to discuss matters. friends, and others understand what is happening to their loved one during the last days and hours If the deceased was a war veteran, Veterans Affairs of life. Canada may provide assistance. (See below.)

www.novascotia.ca/health/reports/pubs/PFEDH_ The Last Post Fund Funeral Services brochure.pdf A not-for-profit national organization, the Last Post Fund delivers the Funeral and Burial Program Human Body Donation Program on behalf of Veterans Affairs Canada. Its mission The Human Body Donation Program located since 1909 is to ensure that no Veteran is deprived in the Department of Medical Neuroscience in of a dignified funeral, burial and headstone for the Faculty of Medicine at Dalhousie University lack of financial resources. Applications for in Halifax, Nova Scotia, allows individuals in reimbursement of funeral and burial costs may be the provinces of Nova Scotia, New Brunswick submitted up to one year following the death of a and Prince Edward Island to make their veteran. expressed wish to donate their total body for the advancement of medical science upon their Another initiative of the LPF is to mark graves death. Information on the program and forms for of eligible veterans who have been buried for at completion may be obtained by contacting: least five years in unmarked graves. The Last Post Fund also owns and operates the National Field Department of Medical Neuroscience of Honour located in Pointe-Claire, QC as well Phone: 902-494-6850 as a Columbarium at Fairview Lawn Cemetery in E-mail: [email protected] Halifax, NS. www.medical-neuroscience.medicine.dal.ca/ donation Phone Toll Free: 1 800-465-7113 E-mail: [email protected] Funeral Arrangements www.lastpostfund.ca Before someone dear to you dies, it is important Services funéraires du Fonds du to find out his or her instructions concerning funeral arrangements and bequeathing the Souvenir Une organisation nationale sans but lucratif, le body for medical research or organ donation, if Fonds du Souvenir administre le Programme de applicable. Funeral arrangements can be very funérailles et d’inhumation au nom d’Anciens expensive. Ask for detailed estimates before Combattants Canada. Sa mission depuis 1909 committing yourself, and try to cut costs by est de veiller à ce qu’aucun ancien combattant ne soit privé de la dignité de funérailles et 120 Positive Aging Directory | End-of-Life Issues d’une inhumation convenables par manque Notification of Death de ressources financières. La demande de Following the death of a spouse or loved one it remboursement pour des frais de funérailles et is necessary to contact various government and d’inhumation doit être faite moins d’un an après private companies and advise them to terminate le décès d’un ancien combattant. programs for the deceased. Below is a brief listing of possible contacts. L’une des initiatives du Fonds du Souvenir est d’installer une pierre tombale pour les anciens • Service Canada, Income Security Programs combattants inhumés depuis au moins cinq ans (Old Age Security, Canada Pension Plan) dans une sépulture non identifiée. En outre, le • Veterans Affairs Canada Fonds du Souvenir possède et opère le Champ • the private pension boards of previous d’honneur national situé à Pointe-Claire, QC ainsi employers qu’un Columbarium au cimetière Fairview Lawn, à • the Nova Scotia Department of Health and Halifax, N-É. Pour plus d’information : Wellness Pharmacare Program www.fondsdusouvenir.ca • the Nova Scotia Registry of Motor Vehicles,

regarding driver’s licences (Service Nova Le Fonds du Souvenir Scotia and Municipal Relations) Numéro de téléphone sans frais : 1-800-465-7113 • insurance companies Courriel : [email protected] • credit card companies

Bereavement Death Certificate Friends in Bereavement support groups have In most situations funeral directors look after the been meeting in the Annapolis Valley since Feb. arrangements for the death certificate and have 1993. Partnered with VON, RCMP Seniors’ Safety the death registration submitted to the Deputy Programs, Careforce & Mental Health and listed Registrar General. If you require a copy of the with Grief NS. death certificate (short form), it may be obtained from the Deputy Registrar General at a cost at Friends in Bereavement Berwick the number listed below. If the cause of death is Meets the 1st & 3rd Tuesdays each month from required (for insurance purposes, for example), 10 am to 12 noon. WKM Health Centre – VON you must obtain a certified copy of the death Adult Day Program Room (main floor). registration, also at a cost.

Friends in Bereavement Bridgetown Mailing and street address: Meets the 2nd & 4th Tuesdays each month from Service Nova Scotia 2 to 4 pm. Bridgetown Baptist Church (back Vital Statistics/Access Nova Scotia Centre entrance). 300 Horseshoe Lake Drive, P.O. Box 157 Halifax, NS B3J 2M9 Friends in Bereavement Kentville Toll Free: 1-877-848-2578 Meets the 1st & 3rd Tuesdays each month from www.gov.ns.ca/snsmr/access/vitalstats 2 to 4 pm. Kentville Baptist Church (parking lot entrance to the left). Death Benefits Several pension plans include survivor benefits. For further information contact Jennifer Longley All sources of income for the deceased should at 902-681-8239 or be checked to see what provisions were made [email protected] for survivors. Because of the way pensions and 120 Positive Aging Directory | End-of-Life Issues Positive Aging Directory | Health-Related Organizations 121 annuities are treated under the Income Tax Act, it is important for a surviving spouse to examine Alzheimer Society of Nova Scotia Alzheimer Society of Nova Scotia is committed to all options. Items to consider include Old Age alleviating the personal and social consequences Security, the Canada Pension Plan Death Benefit, of Alzheimer’s disease and other dementias and to the Surviving Spouse’s Benefit, the Dependent promoting the search for the causes, treatments Children’s Pension, and any private pension plans and cures. (i.e., military pensions and company and/or other Phone: 902-422-7961 work-related plans). If you need assistance with Toll Free 1-800-611-6345 this, consult an accountant. E-mail: [email protected] www.alzheimer.ca/ns Prestation de décès Plusieurs régimes de retraite offrent des Alzheimer InfoLine 1-800-611-6345: prestations de survivant. Toutes les sources de The InfoLine is a confidential service provided revenu de la personne décédée devraient donc by a team of knowledgeable and caring staff. être vérifiées pour déterminer les dispositions We provide information on issues related to qui ont été prises pour les survivants. En raison Alzheimer’s disease and other dementias, listen de la façon dont les pensions et les rentes sont to and discuss your questions and concerns, and considérées par la Loi de l’impôt sur le revenu, provide referral to programs and resources in your il est important pour un conjoint survivant community. d’examiner toutes les options possibles. Il faut tenir compte de ce qui suit : Sécurité de la vieillesse, prestation de décès du Régime de Support Groups: The Society promotes the value of mutual support pensions du Canada, prestations de pension du through a provincial network of caregiver support survivant, prestations pour enfants à charge, ainsi groups, and groups for persons with early stage. que tout régime de pension privé (p. ex. pensions These confidential groups provide an opportunity militaires ou autres régimes de pension liés à un to learn more about Alzheimer’s disease and other travail). Si vous avez besoin d’aide, veuillez vous dementias, discuss difficult issues, and share adresser à un comptable. strategies for daily living. Health-Related Education: The Society, in collaboration with Community Organizations Partners provide education series for people living with dementia and family caregivers to learn about the symptoms of dementia, treatment ALS Society of Nova Scotia options, coping strategies, issues to consider for The ALS Society of Nova Scotia is committed to planning ahead and community resources. We supporting individuals living with amyotrophic host presentations and workshops throughout the lateral sclerosis (ALS) by providing equipment, province on a variety of topics related to dementia. caregiver support, information, and referrals and by funding research to find a cure. First Link®: First Link® is an early intervention service Phone: 902-454-3636 designed to connect individuals and families Toll Free: 1-866-625-7257 affected by Alzheimer’s disease or another E-mail: [email protected] dementia with services and support as soon as www.alsns.ca possible after diagnosis. Formal referral from 122 Positive Aging Directory | Health-Related Organizations physicians and health professionals allows for Phone: 902-473-7301 proactive contact with individuals and families. E-mail: [email protected] www.braininjuryns.com Information and Resources: The Society offers a complete selection of The United Ostomy Association Alzheimer Society fact sheets and brochures. Visit our website at alzheimer.ca/ns or call the society of Canada Inc. office for more details on additional resources. A volunteer-based organization dedicated Phone: 902-422-7961 | Toll Free: 1-800-611-6345 to assisting all persons facing life with E-mail: [email protected] | www.alzheimer.ca/ns gastrointestinal or urinary diversions by providing emotional support, experienced and practical help, instructional and informational services The Arthritis Society through its membership, to the family unit, Don’t face your arthritis pain alone! The Arthritis associated caregivers and the general public. Society offers a variety of arthritis education, information, and support programs to help people Metro Halifax Chapter: 902-462-0899 to better manage and live with arthritis. To learn Cape Breton: 902-562-1367 more, call the Arthritis Information Line at Pictou County: 902-755-5066 1-800-321-1433 and receive useful information South West Nova Scotia: 902-742-6996 or on arthritis treatments, medications, programs, 902-746-2842 services, and events available in your area! Truro: 902-673-2303 www.ostomycanada.ca Phone: 902-429-7025 Toll Free: 1-800-321-1433 E-mail: [email protected] Ostomy Canada Society Inc. www.arthritis.ca/ns A volunteer-based organization dedicated to assisting all persons facing life with gastrointestinal or urinary diversions by providing Brain Injury Association of Nova emotional support, experienced and practical Scotia (BIANS) help, instructional and informational services The Brain Injury Association of Nova Scotia through its membership, to the family unit, (BIANS) is a non-profit organization that associated caregivers and the general public. provides a helping hand for a new beginning for brain injury survivors and their families and Phone: 902-465-3533 caregivers. BIANS works to enhance quality of E-mail: [email protected] life for survivors and their families by focusing South Shore: 902-521-6117 on advocacy, education, prevention, support Cape Breton: 902-862-6849 | 902-862-8540 and partnering for the creation of inclusive www.ostomycanada.ca and accessible policies, programs and services. We are dedicated to providing a framework Canadian Cancer Society for self-help with in Nova Scotia’s brain injury This volunteer-based organization funds cancer community that includes a network of Chapters research and provides support, through programs and Support Groups across Nova Scotia. We also and services, for those affected by cancer. provide educational presentations and workshops, and activities and information on brain injury prevention. 122 Positive Aging Directory | Health-Related Organizations Positive Aging Directory | Health-Related Organizations 123 Cancer Information Service Easter Seals Nova Scotia The society offers a Toll Free information service Our charity advocates for a barrier-free Nova staffed by caring, knowledgeable personnel who Scotia and delivers top-quality programs provide information on all aspects of cancer. promoting mobility, inclusion and independence Toll Free: 1-888-939-3333 for Nova Scotians with disabilities.

Smokers’ Help Line Phone: 902-453-6000 This Toll Free, telephone-based information and E-mail: [email protected] support service is for smokers and the people www.easterseals.ns.ca who care about them. Trained personnel answer questions about quitting smoking and help callers develop a “quit plan” that will work for them. Epilepsy Association of Nova Toll Free: 1-877-513-5333 Scotia (EANS) EANS provides support to Nova Scotians affected Cancer Connection by epilepsy. Services include counselling, This toll free, telephone-based one-on-one peer advocacy, newsletters, informative brochures, support program connects people living with presentations to schools and interested groups, cancer to people who provide support based on annual Holiday Social. similar cancer experiences. Toll Free: 1-888-939-3333 Phone: 902-429-2633 Toll Free: 1-866-EPILEPSY (374-5377) Canadian Cancer Society E-mail: [email protected] | www.epilepsyns.org Nova Scotia Division Phone: 902-423-6183 | Toll Free: 1-800-639-0222 Halifax Stroke Club E-mail: [email protected] | www.cancer.ca The club operates as a self-help group for stroke survivors and their families and friends. It also Canadian Diabetes Association offers support and companionship. The Canadian Diabetes Association is focused on its mission – to lead the fight against diabetes by Phone: 902-452-3741 helping people with diabetes live healthy lives E-mail: [email protected] while we work to find a cure. Heart and Stroke Foundation Phone: 902-453-4232 | Toll Free: 1-800-326-7712 The Heart and Stroke Foundation, a volunteer- E-mail: [email protected] | www.diabetes.ca based health charity, leads in eliminating heart disease and stroke and reducing their impact Canadian Liver Foundation through the advancement of research and its The Canadian Liver Foundation (CLF) raises funds application; the promotion of healthy living; for liver research and education. In addition, the and advocacy. You expect great things when CLF provides health information and resources to it comes to your health and life. We do too. liver disease patients and their families, health- For more than 60 years, the Heart and Stroke care professionals, and the public. Foundation has worked to reduce the toll of heart disease and stroke and tangibly improve Phone: 902-423-8538 | Toll Free: 1-866-423-8538 the health of all Canadians. The Foundation’s E-mail: [email protected] | www.liver.ca research focuses on areas where we can have the 124 Positive Aging Directory | Health-Related Organizations most impact: in preventing disease, saving lives teaches people who smoke about active living. and promoting recovery. Led by the Heart and This program provides information on exercise, Stroke Foundation, Heart&Stroke Walkabout™ running and nutrition during an 8-week course. is focused on putting feet back on the street and Each program is tailored to participants with the walking back in the hearts and minds of Nova group goal of completing a 5K race at the end of Scotians (www.walkaboutns.ca). the program.

Phone: 902-423-7530 | Toll Free: 1-800-423-4432 The Lung Association continues to provide E-mail: [email protected] support for people diagnosed with Chronic www.heartandstroke.ca Obstructive Pulmonary Disease (COPD) and lung cancer. Your Lung Association holds member- The Nova Scotia Aphasia driven COPD and Lung Cancer Support Groups. These groups meet once a month to discuss Association topics related to COPD and lung cancer including The NSAA advocates for people with aphasia medications, exercise, nutrition, support and in Nova Scotia, and supports and provides pulmonary rehab. community services to help them “relearn” their communication skills. BreathWorks, an information and support program, is also offered for those with adult Phone: 902-445-4960 breathing problems and chronic obstructive E-mail: [email protected] pulmonary disease (COPD) (e.g., emphysema and www.nsaphasia.ca/ bronchitis).

Kidney Foundation of Canada Certified COPD education counselor is always The foundation funds research and clinical available, Toll Free: 1-866-717-2673. education, provides services for the special Phone: 902-443-8141 needs of individuals living with kidney disease, Toll Free: 1-888-566-5864 advocates for access to high-quality care, E-mail: [email protected] and actively promotes an awareness of and www.ns.lung.ca commitment to organ donation. March of Dimes Canada – Phone: 1-855-832-8099 E-mail: [email protected] Conductive Education www.kidney.ca/atlantic Conductive Education® is a community rehabilitation program offered through March of Dimes Canada whose mission is to maximize Lung Association of Nova Scotia the independence, personal empowerment, The Lung Association is a volunteer-driven and community participation of people with charitable health organization whose mission disabilities. is to improve the quality of life by controlling and preventing lung disease through research, Designed specifically for people with neurological advocacy, patient services, and education. motor disorders, Conductive Education offers an alternative group setting approach to The Lung Association provides an array of rehabilitation for people living with: Cerebral programs to help all Nova Scotians breathe Palsy, Spina Bifida, Multiple Sclerosis, stroke, easier. The Learn to Run for Smokers program Parkinson’s, and an acquired brain injury. 124 Positive Aging Directory | Health-Related Organizations Positive Aging Directory | Health-Related Organizations 125 Thousands of Canadians are diagnosed with these General Hospital. It can be broadcast live to conditions each year. Conductive Education and any hospital in Nova Scotia via the Telehealth March of Dimes Canada are here to offer help and Network. The program is four hours delivered support to these individuals and their families. over two days. You must commit to attending both days. The sessions are delivered by health Phone: 902-444-1090 professionals and cover “What is Osteoporosis?”, Fax: 902-444-3692 “Nutrition and Osteoporosis”, “Physical Activity E-mail: [email protected] and Osteoporosis”, and “Medical Management of www.marchofdimes.ca Osteoporosis”. You can register by calling 902-465-8303 to have the referral form sent to you. Multiple Sclerosis (MS) Society of Canada H Parkinson Society Maritime The society works to find a cure for multiple Region sclerosis and is dedicated to improving the quality This society is the voice of Maritimers living with of life for people living with MS. Parkinson’s disease. Its purpose is to ‘Ease the burden and find a cure’ through support services, Atlantic Division, Dartmouth education, advocacy, and research. Phone: 902-468-8230 | Toll Free: 1-800-268-7582 E-mail: [email protected] Phone: 902-422-3656 www.mssociety.ca Toll Free: 1-800-663-2468 E-mail: [email protected] Muscular Dystrophy Canada www.parkinsonmaritimes.ca (MDC) Programs and services provided by the Atlantic Psoriasis Society of Canada Division of MDC include the Atlantic Equipment Provide information to those who have psoriasis. and Mobility Program, a peer support program, Provide assistance to find a doctor to treat their education and advocacy, and individual support. psoriasis. Offer support and form support groups. Phone: 902-443-8680 or Regional Office, Dartmouth Toll Free: 1-800-656-4494 Phone: 902-429-6322 Email: [email protected] Toll Free: 1-800-884-6322 www.psoriasissociety.org E-mail: [email protected] www.muscle.ca Tinnitus Support Group of Atlantic Canada Dartmouth Osteoporosis The group provides educational and support Multidisciplinary Education services to those suffering from tinnitus. It also strives to increse community awareness about Program (DOME) tinnitus and hearing loss. The group no longer A free education program for people with or at holds monthly support meetings. risk for osteoporosis. It will be of great interest for those over age 50 who have already suffered Phone: 902-473-4366 a broken bone and will be of value for others E-mail: [email protected] as well. It is delivered from the Dartmouth www.tinnitusatlantic.tripod.com 126 Positive Aging Directory | Safer Sex Victorian Order of Nurses (VON) Safer Sex VON Canada (Victorian Order of Nurses) is a national, non-profit and charitable home and The following information is from a pamphlet community care organization serving Canadians created in 2010 by men and women age 50+, coast to coast. VON provides health-care and/ through a grant from the Department of Seniors or home support and/or community support Positive Aging Fund, in partnership with the services to people and their families at home Sexual Health Centre for Cumberland County. or in the community. Programs and services help seniors live independently in their homes. Anyone can be at risk Care and support services vary by site, and may Sexually Transmitted Infections (STI) are include visiting nursing, rehabilitation, palliative infections or diseases spread by sexual contact. care, caregiver support, bereavement follow-up, Herpes, chlamydia, gonorrhea, HPV, and HIV/ homemaking, personal care, and respite care. AIDS are some of the Sexually Transmitted Infections. Charitable services include adult day programs, • Sex can be fun at any age BUT age doesn’t meals programs, transportation programs, seniors keep you safe. exercise, volunteer visiting, and more. Many • Anyone can have a Sexually Transmitted interesting volunteer opportunities are available Infection. through your local VON site. Care is provided in • You can’t tell by looking at someone if they consultation with a physician and is available have an infection. seven days a week. • Sometimes there are no symptoms.

VON Canada Eastern Region Corporate Centre Be Safe Phone: 902-981-2429 • Think ahead. Toll Free: 1-888-508-0563 • Talk to a doctor or nurse practitioner. www.von.ca • Talk to your partner. • Get tested. Use condoms. VON Nova Scotia Sites • If you are infected, don’t give it to someone else. Annapolis Valley

902-678-3415 | 1-800-411-9646 Antigonish 902-863-5700 Could you be at risk? • Met someone new? Cape Breton Metro 902-564-6479 • Dating again? Colchester East Hants 902-893-3803 • On vacation and had a one-night stand? Cumberland County 902-667-8796 • Think your partner is cheating? Greater Halifax 902-453-5800 • Are you having sex with a new partner but not Lunenburg County 902-624-8031 using protection? Pictou County 902-752-3184 • Did you or your partner have sex with other Queens County 902-354-3297 people in the past? Did you use protection Tri-County 902-742-4512 every time? • Have you or your partner shared needles or equipment for drugs, body piercings, tattoos? • Did you share sex toys?

126 Positive Aging Directory | Safer Sex Positive Aging Directory | Professional Associations 127

Watch for Signs of STI Sheet Harbour Sexual Health Centre Watch for changes around your sexual organs Phone: 902-885-2789 (privates)—burning, new discharge, sores, itchy E-mail: [email protected] feeling, rash, swelling. If you have any of these www.sheetharboursexualhealth.com signs, see a doctor. You can be treated. Sexual Health Centre for Cumberland County Tips for safer sex Phone: 902-667-7500 • Talk to your partner before things get hot. E-mail: [email protected] • Learn how to use protection—condoms for www.amherstsexualhealth.ca intercourse, and condoms or oral dams (a piece of latex) for oral sex. for Sexual Health • Don’t use Vaseline (or any oil) with latex Phone: 902-539-5158 condoms. E-mail: [email protected] • hink about how sex fits with your overall www.capebreton.cfsh.info health. Pictou County Centre for Sexual Health Talk with your partner Phone: 902-695-3366 You can say: E-mail: [email protected] • “This is kind of embarrassing but before www.pictoucountysexualhealth.com things go any further, we need to talk.” • “Did you know that more people our age are Halifax Sexual Health Centre getting infections from sex?” Phone: 902-455-9656 • “This is hard for me to talk about, but here it E-mail: [email protected] goes.” www.HSHC.ca

Need to know more on sexuality and Professional aging? Contact Public Health, a doctor, nurse Associations practitioner, or health clinic. Read this website: www.sexualityandu.ca/adults Continuing Care Association of Nova Scotia (CCANS) Call a Sexual Health Centre in your area or see the CCANS represents continuing care facilities and NS Sexual Health service providers. www.nssexualhealth.ca. CCANS represents over 50 continuing care service providers in the province through networking, Yarmouth Centre for Sexual Health education, lobbying and strategic partnerships. Phone 902-742-0085 E-mail: [email protected] 7001 Mumford Rd. Tower 1, Suite 215 www.tricountywomenscentre.org Halifax, NS B3L 4N9 Phone: 902-863-2578 Sexual Health Centre Lunenburg County E-mail: [email protected] Phone: 902-527-2868 www.ccans.info E-mail: [email protected] www.sexualhealthlunenburg.com

128 Positive Aging Directory | Alphabetical Index Assurance-emploi ...... 46 Alphabetical Index Atlantic School of Theology, Halifax ...... 44 Atlantic Tai Chi Association ...... 35 211 Nova Scotia ...... 27 Be Safer at Home ...... 79 811 ...... 94 Bell Aliant ...... 113 Aboriginal Continuing Care ...... 101 Bereavement ...... 120 Acadia Lifelong Learning Centre ...... 44 Berkeley Retirement Residences, The ...... 85 Acadia University ...... 44 Better Business Bureau (BBB) ...... 71 Access-A-Home Program ...... 87 Birth Certificates ...... 63 Access Nova Scotia ...... 50, 62 Boarding Homes ...... 86 Access to Travel (ATT) ...... 29 A Body in Balance Therapy Centre ...... 117 Accessible Parking, Licence Plates, Book-a-Ride ...... 53 and Permits ...... 31, 51 Brain Injury Association of NS (BIANS) ...... 122 Accessible Transportation ...... 29 Breast Screening Program ...... 109 Accommodation for Health-Care Patients Callow Wheelchair Buses ...... 53 and Visitors ...... 109 Canada Pension Plan (CPP) ...... 57 Active Living, Recreation, and Sport ...... 32 Canada Revenue Agency (CRA) ...... 64 Active Living Coalition for Older Adults Canada 55+ Games Association ...... 34 (ALCOA) ...... 34 Canadian Association on Gerontology ...... 26 Addiction Services ...... 105 Canadian Cancer Society ...... 122 Adult Day Programs ...... 111 • Cancer Connection ...... 123 Adult Mental Health Programs/Services ...... 107 • Cancer Information Service ...... 123 Adult Protection Services ...... 104 • Smokers’ Help Line ...... 123 Age-Friendly Communities Planning • The Lodge That Gives ...... 109 and Projects Grants ...... 12 Canadian Diabetes Association ...... 123 Ageing Well Together ...... 107 Canadian Liver Foundation ...... 123 Agence de la santé publique du Canada ...... 24 Canadian MedicAlert Foundation ...... 80 Allowance and Allowance for Survivors ...... 56 Canadian National Institute for the Blind ALS Society of Nova Scotia ...... 121 (CNIB) ...... 30 Always Home Homecare ...... 115 Canadian Paraplegic Association ...... 30 Alzheimer Society of NS ...... 121 Canadian Red Cross Health • Education services ...... 121 Equipment Loan Service (HELP) ...... 113 • First Link® ...... 121 Canadian Snowbird Association ...... 38 • Information Line ...... 28, 121 Cape Breton District Health Authority ...... 91, 105 • Medic Alert Safely Home ...... 78 Cape Breton Island Housing Authority ...... 84 • Resource Library ...... 42, 122 Capital Health ...... 91, 105 • Support Groups ...... 121 Care Choices Inc...... 116 Ambulance Services ...... 93 Caregiver Benefit ...... 100 Annapolis Valley Health ...... 91, 105 Caregiver Support, Caregivers NS ...... 118 Anson Care Givers Inc...... 115 Caregiver Tax Tips ...... 66 Antigonish Community Transit Society ...... 52 CARP ...... 14 Antigonish Seniors CARE Van Society...... 52 Carter Senior Care ...... 85 Arthritis Society, The ...... 122 Centre for Health Care of the Elderly ...... 108 Assisted-Living Facilities ...... 85 Cervical Cancer Prevention Program (CCPP) ...110 Association of Dalhousie Retirees and CHAD Transit, Pictou County ...... 55 Pensioners ...... 22 Chairs Limited ...... 114 128 Positive Aging Directory | Alphabetical Index Positive Aging Directory | Alphabetical Index 129 Chebucto Links ...... 27 Driver’s Licence ...... 50 Cobequid Housing Authority ...... 84 Drumlin Hills Enriched Living Apartments ...... 86 Colchester East Hants Health Authority ... 91, 105 Earth Angels Homecare & Companions ...... 116 Colchester Transportation Cooperative Ltd. .... 52 East Hants Community Rider ...... 54 College of Dental Hygienists of NS (CDHNS) ..117 Easter Seals Nova Scotia ...... 123 Common-law Relationships ...... 69 Eastern Mainland Housing Authority ...... 84 Community Access Program (CAP) ...... 46 Elderfit Lunenburg ...... 35 Community ACCESS-ability Program ...... 30 Emergency Food Services ...... 62 Community Health Boards ...... 90 Emergency Medical Information ...... 79 Community Health Teams ...... 33 Emergency Repair Program (ERP) ...... 87 Community Links ...... 14 Employment ...... 46 Community Meal Programs ...... 112 Employment Insurance ...... 46 Community Transit-Nova Scotia ...... 53 End-of-Life Issues ...... 118 Community Volunteer Income Tax Program ... 65 Energy Use in the Home ...... 89 Community Wheels, Chester ...... 52 Enriched Housing ...... 84 Compassionate Care Benefit ...... 47 Environmental Home Assessment Program .... 89 Computers and the Internet ...... 46 Epilepsy Association of NS (EANS) ...... 123 Congratulatory Messages ...... 23 Facility-Based Respite Care ...... 104 Conseil national des aînés ...... 26 Falls Prevention ...... 107 Consumer Information and Complaints ...... 71 Family Caregiver Amount (FCA) ...... 67 Continuing Care Association of NS ...... 127 Federal Government: Aging and Seniors ...... 24 Continuing Care Services ...... 98 Federal Government General Inquiries ...... 28 Co-operative Housing ...... 83 Federal Retirement Income Programs ...... 55 Crédit pour la TPS/TVH ...... 66 Federal Superannuates National Cumberland Health Authority ...... 91, 105 Association (FSNA) ...... 14 Customs Information ...... 38 Federation of Senior Citizens and Dalhousie Dental School ...... 118 Pensioners of NS (FSCPNS) ...... 14 Dalhousie Legal Aid ...... 70 Feed NS ...... 62 Dance NS ...... 34 Fidelis House (Kentville) ...... 109 Dartmouth Osteoporosis Multidisciplinary Financial Aid Programs, Provincial ...... 62 Education Program (DOME) ...... 125 Financial Programs ...... 55 Dartmouth Lawn Bowls Club ...... 35 • Old Age Security ...... 55 Dartmouth Volksmarch Club ...... 35 • Basic OAS pension ...... 56 Deafness Advocacy Association NS ...... 32 • Guaranteed Income Supplement ...... 56 Death Benefits ...... 59, 120 Fraud Prevention (Safety and) ...... 74 Death Certificates ...... 63, 120 Frequently Called Numbers ...... 10 Debtor Assistance ...... 71 Funeral Arrangements ...... 119 Dial-A-Ride NS ...... 54 Gas and Service Stations ...... 50 Dalhousie University, Halifax ...... 44 Geriatric Day Hospital, QEII ...... 108 Disabilities, Resources for Seniors ...... 29 • Falls Clinic ...... 108 Disabled Licence Plates and Permits ...... 31 Geriatric Medicine, Cape Breton ...... 108 Disabled Persons Commission ...... 30 Government Information ...... 28 Disabled Residential Rehabilitation • Federal ...... 28 Assistance Program ...... 87 • Provincial ...... 28 Distance Education Courses ...... 44 Grandchildren’s Education ...... 40 Dr. F. R. MacKinnon Endowment Fund ...... 23 Grandparents’ Rights for NS Association ...... 22 130 Positive Aging Directory | Alphabetical Index Grants for Home Repairs ...... 86 In-Home and Community Meal Programs ...... 112 Grocery Delivery Services ...... 113 Income Assistance, Provincial ...... 62 Group of IX ...... 14 Income Tax, Personal ...... 63 GST/HST Credit ...... 66 Indo-Canadian Senior Group of NS ...... 22 Guaranteed Income Supplement (GIS) ...... 56 Information and Referral ...... 27 Guysborough Antigonish Strait Health Insurance ...... 72 Authority ...... 91, 105 Insurance Bureau of Canada (IBC) ...... 73 H2O Happy 2 Organize ...... 114 Investments, Concerns About ...... 71 Halifax Regional Police Seniors’ IWK Centre ...... 91 Home Safety Program ...... 77 Job Search Tools ...... 48 Halifax Stroke Club ...... 123 Kidney Foundation of Canada ...... 124 Halifax Transit ...... 53 Kings Point-to-Point Transit Society ...... 54 Handi-Trans ...... 52 Kings Riverside Court (Kentville) ...... 85 Hants Learning Network Association ...... 43 Kings Transit Authority ...... 51 Health Authorities ...... 90 Kings Volunteer Resource Centre ...... 38 Health Card: See MSI ...... 91 Kingswood Residence ...... 85 Health Equipment and Services ...... 113 Last Post Fund Funeral Service ...... 119 Health Professionals and Services ...... 117 Legal Information Line and Lawyer Health-Related Organizations ...... 121 Referral Service ...... 68 Health Screening Programs ...... 109 Legal Information Society of NS ...... 68, 118 Healthlink 811 ...... 94 Legal Matters ...... 68 The Hearing Specialist ...... 31 Leisure and Hobbies ...... 36 Hearing Institute Atlantic ...... 31 Libraries ...... 42 Heart and Stroke Foundation of NS ...... 123 Licences and Safe Driving ...... 50 Heating Assistance Rebate Program ...... 89 Licensing (Driver’s) ...... 50 Help-line/Outreach Seniors’ Infoline ...... 27 Lifelong Learning Opportunities ...... 42 Hike Nova Scotia ...... 34 Living Accommodations for Deaf Seniors...... 31 Home Adaptations for Seniors’ Loan and Mortgage Programs, Provincial ...... 88 Independence ...... 87 Lodge That Gives, The (Halifax) ...... 109 Home Care and Home-Support Services ...... 99 Long-Term Care ...... 102 Home-Improvement Grants and Loans ...... 86 Lung Association of NS ...... 124 Home Instead Senior Care ...... 115 MacLeod House (WIndsor) ...... 86 Home Maintenance ...... 89 Managing Your Affairs ...... 118 Home Oxygen ...... 100 March of Dimes Canada ...... 124 Home Safe Living Inc...... 89 Marriage Certificates ...... 63 H.O.P.E. Centre, Yarmouth County ...... 55 Meal Programs ...... 112 Hospices ...... 118 Meals and More ...... 113 Houses, Condominiums, and Apartments ...... 83 Meals Network Representatives ...... 113 Housing and Care Options for Seniors ...... 82 Meals on Wheels ...... 112 Housing Authority Boards ...... 84 Medical and Hospital Supply Services ...... 113 Housing Nova Scotia ...... 86 Medical Expenses ...... 67 Human Body Donation Program ...... 119 Medical Services Insurance Plan (MSI) ...... 91 Human Rights ...... 70 MedicAlert ...... 80 Immigrant Services Association of NS MedicAlert Safely Home ...... 78 (ISANS) ...... 28 Medication Reconciliation ...... 80 Impôt sur le revenu des particuliers ...... 64 Medication Use ...... 97 130 Positive Aging Directory | Alphabetical Index Positive Aging Directory | Alphabetical Index 131 Melville Heights ...... 85 NS Department of Health & Wellness ...... 32, 90 Mental Health Services ...... 106 • Physical Activity, Sport, and Recreation ...32 Metropolitan Regional Housing Authority ...... 84 • Regional Representatives ...... 33 MLAs ...... 17 • Funding Opportunities ...... 32 Mon dossier (ARC) ...... 65 NS Department of Justice ...... 68 Mon dossier Service Canada ...... 48 NS Department of Seniors ...... 12 Mount Saint Vincent University ...... 22, 23 • Grant Programs ...... 12 Moving/Downsizing Services ...... 114 • Seniors’ Information Line ...... 12 MPs ...... 17 NS Emergency Management Office (EMO) ...... 80 MSI ...... 91 NS Government Retired Employees Multiple Sclerosis (MS) Society of Canada .... 125 Association (NSGREA) ...... 15 Municipal Police Contacts for Seniors ...... 77 NS Health Authority ...... 90 Municipal Recreation Contacts ...... 33 NS Health Insurance (MSI) ...... 91 Municipality of Chester Transportation NS Hearing & Speech Centres ...... 31 Society ...... 52 NS Home Builders Association (NSHBA) ...... 89 Muscular Dystrophy Association (MDC) ...... 125 NS Human Rights Commission ...... 70 My Account (CRA) ...... 65 NS Legal Aid ...... 70 My Service Canada Account ...... 48 NS Meals Network ...... 112 National Association of Federal Retirees ...... 14 NS Office of the Ombudsman ...... 71 National Seniors Council ...... 26 NS Power Critical Customer National Seniors’ Organizations ...... 26 Communication Program ...... 110 Need-a-Lift Transportation Services ...... 54 NS Securities Commission ...... 71 New Horizons for Seniors ...... 25 NSCA Endowment Fund ...... 23 Newcomers, Resources for Seniors ...... 28 Numéro d’assurance sociale ...... 49 Nightingale Nursing Services ...... 115 Nursing Homes ...... 102 Northside Community Guest Home ...... 115 Office of the Fire Marshal ...... 77 Northside Harbourview Hospital Old Age Security Program (OAS) ...... 55 Seniors’ Day Program ...... 111 Ombudsman, NS Office of the ...... 71 Northwood ...... 85 On the Move, Lunenburg ...... 55 • Adult Day Programs ...... 111 Open Acadia, Acadia University ...... 44 • Assisted Living ...... 85 Orchard View Apartments ...... 86 • Broadcasting Club ...... 36 Order of NS ...... 24 • ReBoom ...... 21 Ostomy Canada Society Inc...... 122 • InTouch ...... 79 Outils de recherche d’emploi ...... 48 • Special Needs of Deaf Seniors ...... 31 Palliative and Therapeutic Harmonization Notification of Death ...... 120 (PATH) Clinic ...... 108 Nouveaux Horizons pour les aînés ...... 25 Palliative Home Care ...... 101 Nova Scotia’s Health-Care System ...... 90 Parent Apartment Program (PAP) ...... 88 NS 55+ Games Society ...... 34 Parkinson Society Maritime Region ...... 125 NS Advisory Council on the Status of Parkland ...... 86 Women ...... 29 Passports ...... 38 NS Aphasia Association, The ...... 124 Pension de base de la SV ...... 56 NS Breast Screening Program ...... 109 PeopleCan Consulting ...... 44 NS Centre on Aging ...... 22 Personal Alert Assistance ...... 100 NS Department of Community Services ...... 62 Personal Directives Act ...... 68 132 Positive Aging Directory | Alphabetical Index Personal Emergency Response Systems ...... 79 Recognition & Scholarships ...... 23 Personal Income Tax ...... 63 Recognizing Fraud ...... 74 Pharmacare Program ...... 94 Recreation NS (RNS) ...... 33 Photo IDs ...... 63 Regional Development Grant Program ...... 32 Physician Information Line ...... 90 Regional/District Housing Offices ...... 88 Physiotherapists ...... 117 Régime de pensions du Canada ...... 57 Pictou County Health Authority ...... 91, 105 Régime enregistré d’épargne-études (REEE) .....41 Pleasure Craft Licences ...... 34 Registered Education Savings Plan (RESP) ...... 40 Point Pleasant Lodge ...... 109 Regroupement des aînées et aînés Positive Aging Fund Grant ...... 12 de la Nouvelle-Écosse ...... 15 Preparing for an Expected Death at Home .... 119 Remembering When Program ...... 77 Preventing Falls ...... 107 Residential-Care Facilities ...... 102 Preventing Falls Together Program ...... 107 Residential Rehabilitation Assistance Prime Minister’s Volunteer Award ...... 37 Program (RRAP) ...... 87 Private Health Insurance ...... 98 Residential Tenancies and Condominiums ...... 72 Private Home Care and Home-Support Resources for Newcomer Seniors ...... 28 Services ...... 115 Resources for Senior Women ...... 29 Prix du Premier ministre pour le bénévolat ...... 37 Resources for Seniors with Disabilities ...... 29 Problem Gambling Help Line of NS ...... 32 Respite Care ...... 104 Programme comunautaire des bénévoles Retired Teachers Organization of the NSTU ... 16 en matière d’impôt ...... 65 Revenue Canada ...... 64 Proof of Age ...... 63 Ridgewood ...... 85 Property Tax Rebate for Seniors Program ...... 61 Royal Canadian Legion, NS/ Nunavut Protection for Persons in Care ...... 101 Command ...... 16 Protecting Vulnerable Adults (Adult Royal Canadian Naval Benevolent Fund ...... 61 Protection) ...... 104 Rural Transportation Association ...... 51 Protocol Office ...... 24 Safer Sex ...... 126 Provincial Financial Aid Programs ...... 61 Safety and Fraud Prevention ...... 74 Provincial Government Information Safety Services ...... 74 • Public Inquiries ...... 28 ScotiaCare Homecare and Caregivers ...... 116 Provincial Government Programs...... 18 Section of Senior and Retired Doctors of Provincial Health Card ...... 91 Doctors Nova Scotia ...... 16 Provincial Health Services ...... 90 Sécurite de la vieillesse ...... 55 Provincial Housing Emergency Repair Self-Managed Care ...... 100 Program ...... 87 Senior Abuse Informataion and Provincial Loan and Mortgage Programs ...... 88 Referral Line ...... 12, 73 Provincial Volunteer Awards ...... 36 Senior Abuse and Protection ...... 73 Psoriasis Society of Canada ...... 125 Senior Citizens’ Assistance Program (SCAP) ... 87 Public Health Agency of Canada ...... 24 Senior Safety Grant ...... 13 Public Inquiries - NS Government ...... 28 Senior Wheels Association, Bridgewater ...... 55 Public Libraries ...... 42 Seniors Canada On-line ...... 28 Public Transportation Regional Services ...... 51 Seniors for Seniors ...... 116 Public Trustee ...... 69 Seniors’ College Association of NS ...... 44 QEII Health Sciences Centre Seniors Community Wheelchair Loan Accommodations (Halifax) ...... 109 Program ...... 100 RCMP Community Policing ...... 76 132 Positive Aging Directory | Alphabetical Index Positive Aging Directory | Alphabetical Index 133 Seniors’ Councils, Clubs, and Centres ...... 20 TJ’s Van & Car Pool Service Inc...... 54 Seniors Housing ...... 83 TransCounty Transportation Society ...... 52 Seniors’ Information Line Transit Cape Breton ...... 52 (Department of Seniors) ...... 28 Transport Canada – Recreational Boating ...... 34 Seniors’ Information Services ...... 27 Transport de Clare, Le ...... 53 Seniors’ Mental Health Services ...... 106 Transportation ...... 50 Seniors’ Safe Driving Discount Program ...... 50 Transportation Services by Area/County ...... 51 Seniors’ Safety Program (RCMP) ...... 74 Travel ...... 38 Seniors’ Self-Contained Apartments ...... 83 United Ostomy Association of Canada...... 122 Seniors’ Snow Removal Program ...... 117 Université Sainte-Anne ...... 44 Seniors Transitioning Services ...... 114 University and Community College, Services for Frail, Disabled, or Homebound Courses for Seniors ...... 44 Seniors ...... 110 Veterans Affairs Canada ...... 60 Shelburne County Seniors’ Infoline ...... 28 Veterans Funeral Services ...... 119 Shoreham Village Home for Special Care ...... 86 Veterans’ Independence Program ...... 60 Ski Atlantic Seniors’ Club ...... 35 Veterans Plates ...... 51 Small Loans Assistance Program ...... 88 Vial of Life ...... 79 Smokers’ Help Line ...... 123 Victim Services ...... 68 Snow Removal ...... 117 Victorian Order of Nurses (VON) ...... 126 Social Insurance Number (SIN) ...... 49 • Palliative and Supportive Care ...... 118 Societies’ Act ...... 20 • VON Adult Day Programs ...... 111 Society of Deaf and Hard of Hearing • VON Canada Eastern Region - Queens Nova Scotians ...... 31 County Site ...... 55 South Cumberland Community Care • VON Footcare Services ...... 118 Centre/Adult Day Program ...... 111 • VON Greater Halifax ...... 27 South Shore Health ...... 91, 105 • VON Greater Halifax Volunteer South West Health ...... 91, 105 Transportation Program ...... 54 Space to Thrive ...... 114 • VON Pictou County Volunteer Special Needs of Deaf Seniors ...... 31 Transportation Program ...... 55 Special Recognition for Seniors ...... 23 • VON Queens Assisted Transportation Specialized Equipment for Long-Term Care ....104 Program ...... 55 Specialized Health Programs for Seniors ...... 108 Vital Statistics ...... 63 Sport NS (SNS) ...... 33 Vogage accessible (VA) ...... 29 Sport, Recreation and Active Living ...... 32 Volunteer Activities ...... 36 St. Mary’s Lawn Bowl Club ...... 35 Volunteer Awards, Provincial ...... 36 Stay Home Care ...... 116 We Care Home Health Services ...... 117 Superintendent of Insurance ...... 72 Welcome Wagon ...... 29 Supplément de revenu garanti ...... 56 West Hants Dial-A-Ride ...... 54 Supportive Care ...... 101 Western Regional Housing Authority ...... 84 Supportive Housing ...... 84 Wheelchair Loan Program ...... 1-- Survivor Benefits ...... 58 When You Retire (taxes) ...... 66 Taxes ...... 63 Williston House (Sydney) ...... 86 Telephone Contact Programs ...... 78 Women, Resources for Seniors ...... 29 • Northwood Telecare ...... 79 YMCA Immigrant Programs ...... 29 • VON ...... 78 YMCAs and YWCAs ...... 35 Tinnitus Support Group of Atlantic Canada .. 125 134 Positive Aging Directory | Advertisers’ Directory Gem Health Care Group ...... 92 Advertisers’ Hearing Institute Atlantic ...... 135 The Hearing Specialists ...... 30 CELEBRATING Directory Health Association Nova Scotia...... 47 For advertising information, please contact Metro Home Instead Senior Care ...... 103 15 YEARS IN BUSINESS! Guide Publishing at 902-420-9943 Home Safe Living ...... 88 We couldn’t have done it without you. or [email protected] Johnson Inc...... 72 www.metroguidepublishing.ca Lawtons Drug Stores Limited ...... IFC Lawtons Drug Stores Limited ...... OBC 211 Information and Referral Livingstone & Co ...... 68 Services Association ...... 5, 73 The Medicine Shoppe ...... 136 In honour of our Always Home Homecare ...... 13 National Association of Federal Retirees ...... 26 15th anniversary Amarack ...... 15 Northwood Intouch ...... 20, 79, 98, 111 Hearing Institute Atlantic Anson CareGivers Inc...... 99 Nova Scotia Centre on Aging ...... 27 is offering 15% off Nova Scotia Liberal Caucus ...... 15 At Home Home Care ...... 102 all top selling hearing aids Bayshore Home Health ...... 101 Nova Scotia SPCA ...... 21 until the end of 2015. The Berkeley ...... 5 PharmaChoice ...... 2 It’s just our way of Big Picture Moving Co...... 114 Philips Lifeline ...... 78

CARP ...... 41 PhysioCare At Home ...... 117 saying thank you Centennial Villa ...... 83 Saint Elizabeth (Well beyond Healthcare) for your support! Clearwater Seafood Limited Partnership ...... 39 Homecare...... 83 Cobequid Community Health Center Service Nova Scotia & Municipal Relations ...... 11 Foundation ...... 40 Shannex Inc...... 1 College of Dental Hygienists of Nova Scotia .....80 Shoppers Drug Mart ...... IBC Comfort Keepers Halifax ...... 92 Soles In Motion ...... 32 Constituency Office – Fairview Templeton Properties ...... 7 – Clayton Park ...... 17 VON Canada Eastern Region ...... 23 Constituency Office – Colchester North ...... 17 The War Amps ...... 23 Constituency Office – Cumberland South ...... 17 We Care Home Health Services ...... 101 Constituency Office – Dartmouth • Free Tests & Consultations – Cole Harbour ...... 17 • Certifi ed Audiologists Constituency Office – Halifax Needham...... 17 • Locally Owned Constituency Office – Halifax West ...... 17 • Flexible Payment Options Constituency Office – Kings West ...... 17 Constituency Office – South Shore • Our 100% Satisfaction Guarantee – St. Magaret’s Bay ...... 17 Constituency Office – Sydney Book Your FREE Take-Home Demo today! – Whitney Pier ...... 17 Constituency Office – Truro – Bible Hill – Millbrook – Salmon River ...... 17 Constituency Office – West Nova ...... 17 Dalhousie Medical Research Foundation ...... 45 902.482.2222 Easy Entry Bath and Shower ...... 9 Family 1st Medical ...... 37 www.hearinginstitute.ca Galaxy Medical Alert ...... 81 We’re in your neighbourhood Halifax | Clayton Park | Bedford | Lr. Sackville | Dartmouth

1501_HIA_15thAnniversary_Flyer.indd 1 1/16/2015 12:33:03 PM 134 Positive Aging Directory | Advertisers’ Directory CELEBRATING 15 YEARS IN BUSINESS! We couldn’t have done it without you.

In honour of our 15th anniversary Hearing Institute Atlantic is offering 15% off all top selling hearing aids until the end of 2015. It’s just our way of saying thank you for your support!

• Free Tests & Consultations • Certifi ed Audiologists • Locally Owned • Flexible Payment Options • Our 100% Satisfaction Guarantee Book Your FREE Take-Home Demo today! 902.482.2222 www.hearinginstitute.ca

We’re in your neighbourhood Halifax | Clayton Park | Bedford | Lr. Sackville | Dartmouth

1501_HIA_15thAnniversary_Flyer.indd 1 1/16/2015 12:33:03 PM We’re here to offer support and help you live well. Visit us at a location near you.

AMHERST DARTMOUTH (Continued) HALIFAX (Continued) SHERBROOKE 142 South Albion St 118 Wyse Rd 6139 Quinpool Rd 14 Main St 902-667-5861 902-464-9644 902-429-1700 902-522-2010

ANTIGONISH DIGBY 1801 Robie St SYDNEY 902-473-7300 303 Main St Evangeline Mall 254 Prince St 902-863-6522 902-245-4722 1276 South Park St 902-562-1144 902-473-7210 BARRINGTON PASSAGE FALL RIVER 5524 Spring Garden Rd SYDNEY RIVER 22 Highway 330 3260 Highway # 2 902-429-2400 1174 Kings Rd 902-637-3211 902-861-1777 902-539-8111 LOWER SACKVILLE BEDFORD GLACE BAY 766 Sackville Dr TRURO 950 Bedford Hwy. 255 Commercial St 902-864-4631 106 Robie St 902-835-1177 902-849-2920 902-895-6318 NEW GERMANY 1595 Bedford Hwy. GREENWOOD UPPER TANTALLON 902-835-3354 5068 Highway #10 1124 Bridge St 902-644-3137 5181 St. Margaret’s Bay Rd 20 Dellridge Lane 902-765-3060 902-826-2161 902-832-0144 NEW GLASGOW HALIFAX WOLFVILLE BRIDGEWATER 912 East River Rd 6025 Almon St 902-752-0280 433 Main St 421 Lahave St 902-453-3723 902-542-2248 902-543-8186 NORTH SYDNEY 5595 Fenwick St YARMOUTH DARTMOUTH 902-421-1683 131 King St 902-794-7211 56 Starrs Rd 315 Herring Cove Rd 4 Forest Hills Pkwy 902-742-3523 902-434-9800 902-477-1210 PORT HAWKESBURY Mic Mac Mall 3430 Joseph Howe Dr 634 Reeves St 902-463-3321 902-443-6084 902-625-1801 660 Portland St 278 Lacewood Dr 902-434-9867 902-443-5214 80 Tacoma Dr West End Mall 902-434-0366 902-453-7750 We’re here to offer support and help you live well. Visit us at a location near you.

AMHERST DARTMOUTH (Continued) HALIFAX (Continued) SHERBROOKE 142 South Albion St 118 Wyse Rd 6139 Quinpool Rd 14 Main St 902-667-5861 902-464-9644 902-429-1700 902-522-2010

ANTIGONISH DIGBY 1801 Robie St SYDNEY 902-473-7300 303 Main St Evangeline Mall 254 Prince St 902-863-6522 902-245-4722 1276 South Park St 902-562-1144 902-473-7210 BARRINGTON PASSAGE FALL RIVER 5524 Spring Garden Rd SYDNEY RIVER 22 Highway 330 3260 Highway # 2 902-429-2400 1174 Kings Rd 902-637-3211 902-861-1777 902-539-8111 LOWER SACKVILLE BEDFORD GLACE BAY 766 Sackville Dr TRURO 950 Bedford Hwy. 255 Commercial St 902-864-4631 106 Robie St 902-835-1177 902-849-2920 902-895-6318 NEW GERMANY 1595 Bedford Hwy. GREENWOOD UPPER TANTALLON 902-835-3354 5068 Highway #10 1124 Bridge St 902-644-3137 5181 St. Margaret’s Bay Rd 20 Dellridge Lane 902-765-3060 902-826-2161 902-832-0144 NEW GLASGOW HALIFAX WOLFVILLE BRIDGEWATER 912 East River Rd 6025 Almon St 902-752-0280 433 Main St 421 Lahave St 902-453-3723 902-542-2248 902-543-8186 NORTH SYDNEY 5595 Fenwick St YARMOUTH DARTMOUTH 902-421-1683 131 King St 902-794-7211 56 Starrs Rd 315 Herring Cove Rd 4 Forest Hills Pkwy 902-742-3523 902-434-9800 902-477-1210 PORT HAWKESBURY Mic Mac Mall 3430 Joseph Howe Dr 634 Reeves St 902-463-3321 902-443-6084 902-625-1801 660 Portland St 278 Lacewood Dr 902-434-9867 902-443-5214 80 Tacoma Dr West End Mall 902-434-0366 902-453-7750 LDS Need a new Pharm-Pos Aging-01-15_Layout 1 15-01-29 10:09 AM Page 1

Your Lawtons Pharmacist is just a phone call away.

Amherst 2 Lawrence Street 902-667-8631 Antigonish 133 Church Street 902-863-2015 Bedford 27 Peakview Way 902-835-3191 Bedford 965 Bedford Highway 902-832-4388 Bridgewater 26 North Street 902-543-7176 Dartmouth 950 Cole Harbour Road 902-435-5600 Dartmouth 46 Portland Street 902-466-2419 Dartmouth 6 Primrose Street 902-463-2030 Dartmouth 121 Ilsley Avenue 902-468-5226 Dartmouth 240 Baker Drive 902-462-6935 Dartmouth 90 Main Street 902-462-7400 Glace Bay 290 Commercial Street 902-849-7573 Halifax 7071 Bayers Road 902-453-1920 Halifax Halifax Shopping Centre 902-454-8686 Halifax 287 Lacewood Drive 902-443-4446 Halifax 5991 Spring Garden Road 902-423-9430 Halifax 5665 Spring Garden Road 902-422-9686 Halifax 2615 Northwood Terrace 902-453-6886 Halifax 6155 North Street 902-453-4774 Halifax 5515 Duffus Street 902-454-7471 Halifax 998 Parkland Drive 902-457-8302 Halifax Scotia Square 902-429-5436 Halifax 16 Dentith Road 902-479-1631 Kentville 363 Main Street 902-678-3308 Lower Sackville 665 Sackville Drive 902-865-9393 Lower Sackville 157-159 Cobequid Road 902-864-5343 Musquodoboit Harbour 8003 #7 Highway 902-889-2223 New Glasgow 810 East River Road 902-752-1860 New Minas 20 Silver Fox Avenue 902-681-7345 New Waterford Plummer Avenue 902-862-6409 Porters Lake 5228 #7 Highway 902-827-4174 Sheet Harbour 22624 #7 Highway 902-885-2463 Shelburne 115 King Street 902-875-3007 St. Peters 9976 Grenville Street 902-535-2203 Sydney 540 George Street 902-564-8200 Truro 316 Willow Street 902-896-0808 Upper Tantallon 5110 St Margaret's Bay Road 902-826-1441 Westville 1886 Main Street 902-396-5177 Windsor 25 Wentworth Road 902-798-2202 Yarmouth 76 Starrs Road 902-742-1900

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