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Little Sodbury

Parish Information Pack

Contents

This information pack contains the following information:

 The strategic and operational framework outlining the various options and implications of this project  The cost of providing the affected services in your parish  A briefing note on how this project relates to Special Expenses  The cost per household of providing StreetCare services by parish  A copy of the presentation that Mark King gave at the event on 24th April  Key for maps  Dog Bin & Litter Bin map (if applicable)  Highway Verges & Grassed Areas map (if applicable)  Hanging Basket map (if applicable)

For further information please contact us using the following details:

Visit: www.southglos.gov.uk/streetscene

Email: [email protected]

Phone: 01454 868154

StreetCare Localism – Strategic and Operational Framework

The StreetCare Localism – Strategic and Operational Framework, (below) outlines the strategic issues that are driving the changes to local highway and streetscene services and have been agreed by South Council. These are set out in the consultation document ‘Changes to highway and street scene services’.

StreetCare Localism Project - Strategic and Operational Framework SG Sustainable Communities Strategy SG Localism Framework SG Medium Term Financial Plan

StreetCare Localism

Core Service Standard

Parish Council and Others

Parish, Key Stakeholder and Public Consultation Process – Future Delivery Options

Future Delivery Options - Operational Matters to be Discussed, Determined and Agreed with Parishes and Others and Agreed and Locally License Defined Asset Service Buy Back Funded to Maintain Transfer Transferred Urban Rural Trees Fly Urban Rural Dog

SG Strategic Framework, Defined Framework, SG Strategic Linear Linear Round Weed Shrub Floral Hanging (Core Posting Visibility Visibility Hedges Waste Grass Grass abouts Control Beds Displays Baskets Service and Splays Splays Bins Verges Verges Only) Graffiti Contract, Licensing or Agency Agreement Competent Organisation, Skilled Workforce and Necessary Appropriate Equipment Service Specification, Future Highway Adoption and Traffic Management Compliance with Asset Biodiversity Standards and Targets Responsibility to Maintain and Notification Management Plan Liabilities, Service Member Client Risk and Health Business Insurance Enquiries and

and Business and Processes and andwith Agreed Parishes Others and and and Officer Inspection Continuity Safety System Access Indemnity Complaints Governance Operational Operational Matters to be Discussed, Determined Equality Impact Assessment Target Operating Model Service Option Mobilisation SG Parish Meetings Stakeholder Meetings Training and SG Workshops Support and Discussion and Briefings Development Support

The framework also outlines, as with any service contract, the operational matters that the parishes and others need to consider, discuss and agree with Council when deciding upon which of the future service delivery options best fits each local community.

Contracting considerations Such matters include the form of contract to be entered into; the service specification, standards and targets to be adopted; the client and inspection regime to ensure that the work is undertaken properly and the requirement to ensure that any third party who may undertake the work is competent, and has the necessary skilled workforce and appropriate equipment to undertake the work.

Health & safety, risk management, insurance and business continuity The parishes and others should ensure that the correct insurance is in place to cover appropriate liabilities, that health and safety requirements are adhered to and that risk management and business continuity plans are in place.

Dealing with service enquiries and complaints There is also the need to agree how to and who will, deal with the service enquiries and complaints that will arise and to agree the business and financial process that need to be in place.

Complying with standards The parishes and others are required to comply with particular highway management standards including the requirements of the council’s Asset Management Plan and the Traffic Management Notification process; be familiar with the highway adoption procedure and the potential future increased maintenance requirements and agree how changes to planting regimes to increase biodiversity or reduce maintenance are approved.

Governance arrangements It is also necessary to confirm the Member and Officer Governance structure to manage the new service, to undertake Equality Impact Assessments as a legal duty and to set up the mobilisation process to ensure that the chosen future service delivery option is in place by April 2014. A Target Operating Model will also be established detailing how the service will be managed and delivered.

Support available The council is currently developing the detail for these matters to be discussed and agreed with the parishes and others. This will take the form of either a check list of requirements, or a description of what needs to be considered. As the StreetCare Localism project develops over the coming months, there will be other issues that will emerge and not shown in the framework which will need to be addressed.

To support the parishes and others, if required, council officers will attend meetings to discuss the impact of these changes and future service delivery options. In addition, the council will set up appropriate workshops, meetings and training and development to understand, discuss and agree matters as needed.

There will also be an egroup providing access for parishes and others to more detailed information and updates as they become available. providing an opportunity to network and share information

LITTLE SODBURY Total Cost of Existing Service ( Current Estimated Charge to retain existing Service UNITS Total Total AMENITY GRASS M2 £ ‐ FORMAL HEDGE 1.5-3.0 1S + TOP L/M £ ‐ FORMAL HEDGE 1.5-3.0 2S + TOP L/M £ ‐ GROUND COVER PLANTS M2 £ ‐ HARD BOUND SURFACE M2 £ ‐ INFORMAL HEDGE 1 Side Only L/M £ ‐ INFORMAL HEDGE 1S + TOP L/M £ ‐ INFORMAL HEDGE 2S + TOP L/M £ ‐ LOOSE BOUND SURFACE M2 £ ‐ MEADOW GRASS M2 £ ‐ SHRUB BED - MULCHED M2 £ ‐ SHRUB BED - NO MULCH M2 £ ‐ STONE DUST PATH M2 £ ‐ WHIP/SEEDLING TREES M2 £ ‐ LITTER BINS NUM £ ‐ DOG BINS NUM £ ‐ FLORAL BASKETS NUM £ ‐ FLORAL DISPLAYS M2 £ ‐ £ ‐ Special Expenses Briefing Note March 2013

This briefing note covers the following:

• What are Special Expenses? • What services can be a Special Expense? • How does SGC’s Special Expenses compare to other Authorities? • What is the financial effect of a SGC service being a Special Expense? • What is the effect on a parished area? • What is the effect on an unparished area? • How can SGC’s Special Expenses items be changed? • What is the effect of any change? • What are the alternatives to Special Expenses?

What are Special Expenses?

In some circumstances, Local Council Tax payers can be subject to “double taxation”.

This happens where a service is provided by a Parish/Town Council, and is therefore paid for by the Council Tax payers in that Parish/Town area, and by a Billing Authority such as South Gloucestershire which charges all its Council Tax payers for its services.

In the above case, the Council Tax payers of that Parish/Town area are paying twice – once for services provided by their Parish/Town Council, and once for services elsewhere provided by the Billing Authority.

There are a number of solutions to this, but the Special Expenses approach is to not charge all Council Tax payers for these services, but to charge only residents in each Parish/Town Council area for each service based on the provision of the service delivered in each area.

The charge for the service is still through the Billing Authority’s Council Tax. It is this charge that is a Special Expense.

This arrangement means that a Council Tax payer in a Parish/Town Council area gets charged for the services carried out by their Parish/Town Council (through the Parish/Town Council precept), and for the services carried out in their Parish/Town Council area by the major Local Authority through the Billing Authority Council Tax.

Such services are called “Concurrent Functions” – that is they are services provided at more than one tier of local government.

Under Government advice last updated in 2002, concurrent functions must follow five principals:

• Have fairness in the provision of the service; • Be simple to administer; • Be transparent and easy to understand; • Be subject to democratic control and accountability; and • Finance should follow function – ensuring the right people pay for the right service.

What services can be a Special Expense?

There is no definitive list of services that can be Special Expenses. Government advice issued in May 2002 gave a list of around 20 concurrent functions reported by respondents.

Rather than a definitive list, the deciding factor is that the function must be carried out by the Billing Authority in only part of its area, and the same function must be carried out in another part of the Local Authority by one or more Parish/Town Councils.

How does SGC’s Special Expenses compare to other Authorities?

Compared with all 55 Unitary Authorities, South Gloucestershire’s Special Expenses in 2012/13 were:

• The highest Unitary Authority in cash terms at £1.659m; • Represent 22% of total Unitary Authority Special Expenses; and • Are the seventh highest of any Authority in

What is the financial effect of an SGC Service being a Special Expense?

• Special Expenses do not bring in additional income to the Authority as they are a means of redistributing who pays for an element of South Gloucestershire’s costs. However, instead of being paid for by all Council Tax payers, the service is paid for only by those Council Tax payers in the areas receiving the specified Special Expense service; • The service remains covered by the Billing Authority Council Tax; • Unparished areas also contribute to Special Expenses – they are in effect treated as another “Parish area” for Special Expenses purposes; • The total Council Tax remains the same but there is a differential impact on individual areas; and • All areas receive a reduced Basic Council Tax and then the charge for Special Expenses is added for each area. This results in Council Tax payers in the majority of areas receiving a modest net reduction in Council Tax as the add on for the Special Expenses is less than the reduction in everyone’s Basic Council Tax. In 2013/14 the reduction was £20.88 for a Band D property in all areas, 34 Parish/Town Council areas had less than this added back and 12 areas plus the unparished area had more added back for their Special Expenses so there was a small net cost to their Council Tax payers. Six Parish areas have no Special Expenses so the Council Tax payers in those areas received the maximum benefit of the £20.88 reduction for a Band D property. The highest net charge in 2013/14 was £22.68 for a Band D property.

What is the effect on a parished area?

For a parished area, the Council Tax payer will have a reduced Basic Council Tax (£20.88 for a Band D property in 2013/14), and an additional Special Expense depending on the level of the service in that Parish/Town Council area (ranging from £0 to £43.56 for a Band D property in 2013/14).

What is the effect on a unparished area?

For an unparished area, the Council Tax payer will have a reduced Basic Council Tax (£20.88 for a Band D property in 2013/14), and an additional Special Expense depending on the level of the service that is provided in the unparished area (£32.42 for a Band D property in 2013/14). How can SGC’s Special Expenses items be changed?

These can only be changed following consultation, leading to a recommendation for change to be approved by South Gloucestershire Council at its Budget and Council Tax setting meeting in February each year. In the past, there has been a consultation with all Parish/Town Councils and other interests in the Summer of the year before any changes are considered by Council. This was last carried out in 2005.

What is the effect of any change?

If a service was removed from the Special Expenses list, the costs would move from being paid for only by Council Tax payers in specific Parish/Town Council areas (and the unparished area if relevant) to being paid for equally by all Council Tax payers across South Gloucestershire. All Council Tax payers would have a smaller reduction in establishing the Basic Council Tax charge.

If a service was added to the approved Special Expenses list, the cost would be moved from being paid equally by all Council Tax payers to being paid on a variable basis according to the level of activity in their specific area. All Council Tax payers would have a greater reduction in establishing the Basic Council Tax charge. It should be noted that South Gloucestershire’s Special Expenses is the largest of all the 55 Unitary Authorities and already amounts to 22% of the entire sector’s total.

What are the alternatives to Special Expenses?

It is important to consider these alternative approaches because ceasing to apply a Special Expense would not necessarily address the issue of avoiding double taxation. The alternative approaches are as follows:

Alternative How it works Comment Grants The Billing Authority could In the 2002 DCLG document, pay a grant to some or all this was the most popular Parish/Town Councils approach nationally. It is towards the cost of a simple to administer. concurrent service. Council Tax payers pay the same throughout SGC, but some of the Billing Authority budget is paid as a grant. This means that the Parish/Town precept is reduced by the grant amount and the Parish/Town Council can decide how to use the additional income subject to any conditions associated with the grant. Support in goods and kind The Billing Authority provides support in goods, kind or expertise eg granting a peppercorn rent Agency agreement The Billing Authority pays a Parish/Town Council for providing a service rather than delivering it directly.

Costings Per House Hold Across SGC Towns & Parishes

#1 #2 #3 #4 #5 #6 #7

GROUNDS GROUNDS CLEANSING CLEANSING All Core All Localism Housholds CORE Activity LOCALISM CORE Activity LOCALISM StreetScene Street Scene 155£ 2.85 £ 0.46 £ ‐ £ 0.05 £ 2.85 £ 0.51 1812£ 13.57 £ 1.76 £ 10.13 £ 0.63 £ 23.70 £ 2.38 1292£ 6.68 £ 1.19 £ 14.90 £ 0.50 £ 21.58 £ 1.69 195£ 31.51 £ 5.20 £ 28.64 £ 0.05 £ 60.15 £ 5.25 Badminton 120 £ ‐ £ ‐ £ ‐ £ 0.05 £ ‐ £ 0.05 3694£ 22.22 £ 1.17 £ 10.13 £ 1.28 £ 32.35 £ 2.45 8434£ 11.42 £ 1.77 £ 4.83 £ 0.34 £ 16.25 £ 2.11 974£ 6.43 £ 0.69 £ 22.98 £ 0.77 £ 29.41 £ 1.46 96£ 1.40 £ ‐ £ ‐ £ 0.05 £ 1.40 £ 0.05 279£ 1.12 £ 0.21 £ 6.42 £ 0.05 £ 7.54 £ 0.25 Dodington 3072£ 24.41 £ 3.03 £ 5.43 £ 0.85 £ 29.84 £ 3.88 Downend & Bromley Heath 5044£ 9.02 £ 1.30 £ 7.07 £ 0.72 £ 16.09 £ 2.01 133£ 34.40 £ 0.54 £ 34.47 £ 0.05 £ 68.87 £ 0.59 & Hinton 121£ 3.72 £ ‐ £ ‐ £ 0.05 £ 3.72 £ 0.05 207£ 5.36 £ 0.76 £ 14.62 £ 1.18 £ 19.97 £ 1.94 4514£ 4.43 £ 1.37 £ 8.60 £ 0.44 £ 13.04 £ 1.80 2577£ 7.89 £ 1.09 £ 5.10 £ 0.82 £ 12.99 £ 1.91 2630£ 14.40 £ 2.89 £ 15.45 £ 0.89 £ 29.85 £ 3.78 Hanham Abbots 2350£ 9.85 £ 1.68 £ 10.41 £ 1.19 £ 20.26 £ 2.87 Hawkesbury 491£ 2.75 £ 0.30 £ 5.02 £ 0.52 £ 7.78 £ 0.83 Hill 42 £ ‐ £ ‐ £ ‐ £ 0.05 £ ‐ £ 0.05 Horton 142£ 4.42 £ ‐ £ 11.80 £ 0.05 £ 16.22 £ 0.05 532£ 26.72 £ 0.64 £ 19.69 £ 3.56 £ 46.41 £ 4.20 Little Sodbury 51 £ ‐ £ ‐ £ 10.95 £ 0.05 £ 10.95 £ 0.05 Rural 4921£ 12.96 £ 1.73 £ 9.56 £ 1.14 £ 22.51 £ 2.87 Marshfield 719£ 1.77 £ 0.24 £ 19.80 £ 0.21 £ 21.57 £ 0.45 Oldbury‐upon‐Severn 310£ 0.34 £ 0.09 £ 2.55 £ 0.80 £ 2.90 £ 0.89 6390£ 20.00 £ 3.18 £ 8.13 £ 1.18 £ 28.13 £ 4.36 823£ 5.66 £ 0.86 £ 11.03 £ 0.62 £ 16.69 £ 1.48 Patchwayy 4514£ 13.31 £ 2.94 £ 5.97 £ 0.69 £ 19.28 £ 3.64 & 1507£ 10.84 £ 1.48 £ 14.88 £ 0.90 £ 25.73 £ 2.38 1153£ 15.50 £ 1.86 £ 6.56 £ 0.96 £ 22.07 £ 2.82 254£ 2.02 £ 0.25 £ 8.43 £ 0.97 £ 10.45 £ 1.22 Rockhampton 64£ 2.66 £ 0.50 £ ‐ £ 0.05 £ 2.66 £ 0.55 1852£ 23.49 £ 2.12 £ 6.07 £ 0.99 £ 29.56 £ 3.12 Sodbury 2225£ 18.49 £ 3.82 £ 20.29 £ 1.41 £ 38.78 £ 5.23 5679£ 27.13 £ 6.60 £ 4.23 £ 0.44 £ 31.36 £ 7.04 Thornbury 5095£ 21.66 £ 4.57 £ 11.34 £ 1.26 £ 33.00 £ 5.83 152£ 1.75 £ ‐ £ 3.67 £ 0.05 £ 5.42 £ 0.05 53 £ ‐ £ ‐ £ 31.61 £ 0.05 £ 31.61 £ 0.05 Tytherington 256£ 6.32 £ 0.95 £ 3.55 £ 0.05 £ 9.87 £ 1.00 Unparished 17157£ 10.11 £ 1.52 £ 8.42 £ 0.77 £ 18.53 £ 2.29 1423£ 6.86 £ 0.53 £ 4.21 £ 0.46 £ 11.06 £ 0.99 Wick & 803£ 5.06 £ 0.29 £ 24.39 £ 0.77 £ 29.46 £ 1.07 709£ 11.15 £ 3.13 £ 6.99 £ 1.53 £ 18.15 £ 4.66 Winterbourne 3667£ 5.49 £ 1.47 £ 10.74 £ 0.84 £ 16.22 £ 2.31 8855£ 21.41 £ 2.93 £ 5.56 £ 0.88 £ 26.97 £ 3.81 SGC 107538£ 14.11 £ 2.27 £ 8.60 £ 0.82 £ 22.71 £ 3.09 AVE£ 10.39 £ 1.43 £ 10.10 £ 0.66 £ 20.49 £ 2.09

TOTAL PROPOSED SAVING £ 332,809.52

#1 Represents the number of households in the parish #2 Represents the cost per household of the core grounds service "Ameinity grass, shrub beds, hedges & floral displays" #3 Represents the cost per household of the items considered as part of localism " Highway grass, highway shrubs & floral displays" #4 Represents the cost per household of the core Cleansing service "Dog bins, litter & route collections & public convenience" #5 Represents the cost per household of items considered part of localism " Dog bins and out of hours graffitti" #6 Combination of Grounds and Cleansing Core activities #7 Combination of Grounds and Cleansing localism activities Changes to local highway and street scene services

Localising services in South Gloucestershire

What are we talking about?

• Street scene is the environment that we see and experience when travelling through and along our streets and public spaces • We are talking about highway services. We are not looking at public open space • Providing and maintaining assets that are fit and safe for purpose and encourage community use • How local communities can influence and have a greater say in the services they receive within the resources available Why are we doing this?

• Give communities more control over the services they receive and support localism • Provide value for money and contribute to council savings • Focus on the services the council must provide to meet its obligations • Tackle the current differing levels of service throughout the area

StreetCare Localism Project - Strategic and Operational Framework SG Sustainable Communities Strategy SG Localism Framework SG Medium Term Financial Plan

StreetCare Localism

Core Service Standard

Parish Council and Others

Parish, Key Stakeholder and Public Consultation Process – Future Delivery Options

Future Delivery Options - Operational Matters to be Discussed, Determined and Agreed with Parishes and Others and Agreed and Locally License Defined Asset Service Buy Back Funded to Maintain Transfer Transferred Urban Rural Trees Fly Urban Rural Dog

SG Strategic Framework, Defined Framework, Strategic SG Linear Linear Round Weed Shrub Floral Hanging (Core Posting Visibility Visibility Hedges Waste Grass Grass abouts Control Beds Displays Baskets Service and Splays Splays Bins Verges Verges Only) Graffiti Contract, Licensing or Agency Agreement Competent Organisation, Skilled Workforce and Necessary Appropriate Equipment Service Specification, Future Highway Adoption and Traffic Management Compliance with Asset Biodiversity Standards and Targets Responsibility to Maintain and Notification Management Plan Liabilities, Service Member Client Risk and Health Management Business Insurance Enquiries and

and Business and Of Processes and andAgreed with Parishesand Others and and Officer Inspection Continuity Safety Equalities System Access Indemnity Complaints Governance Operational Mattersto be Discussed, Determined Target Operating Model Service Option Mobilisation SG Parish Meetings Stakeholder Meetings Training and SG Workshops Support and Discussion and Briefings Development Support Strategic Direction This process is influenced and driven by the following: • South Gloucestershire Sustainable Communities Strategy • South Gloucestershire Council Medium Term Financial Plan • South Gloucestershire Localism Framework, which defines Localism as: “the devolution and the fundamental shift of power to councils, communities, neighbourhoods and individuals. Empowering local people to come to together to take more responsibility for their community through grass roots local action; working together to improve quality of life and community well-being.”

Our approach to localism The approach to localism in South Gloucestershire has been the subject of extensive engagement over the past two years, resulting in the following process: The consultation process Jul-13 Apr-13 Oct-13 Oct-13 Apr-14 Jun-13 Jan-14 Feb-14 Mar-14 Aug-13 Sep-13 Nov-13 Dec-13 May-13 Consultation launch 11-Apr ‹ Consultation period • Detailed information to From 24

parishes Apr • Individual parish discussions • Indication by parish of future By 13-Sep service delivery model Consultation close 13-Sep ‹ Report to SGC Communities Committee on consultation November ‹ results and for decision on date TBC future service size and design Detailed negotiation and costing of service delivery model for each parish Confirmation by parish of future By 20 Dec ‹ service delivery model Final negotiation and signing of

service contracts and licences Implementation date of core 01-Apr-14 ‹ service standard

What does the council want to achieve?

Through this project we want to: • give local communities a greater say in the services they receive and provide a way for them to adapt to and reflect local circumstances • develop a new relationship with local communities and organisations, working together to tackle issues, provide services and strengthen communities • continue to provide value for money to local tax payers and communities • ensure our highway assets continue to be maintained to a safe, usable standard that meet our legal obligations for highway service provision Services affected by these changes

The following services are affected by these changes: • grass cutting of highway verges • maintenance of highway hedges • maintenance of roundabouts • maintenance of shrub beds on the highway • weed spraying • provision and maintenance of floral displays on highway land • provision and maintenance of hanging baskets • provision of dog bins including maintenance and emptying • fly posting and graffiti inspections and removal

The core service standard In future, our core service standard for highways will be to: • inspect, maintain and repair the highway network, keeping road, footway and cycleway surfaces, streetlights, traffic signals and road signs in a safe and usable condition • maintain grass on highway land including verges and roundabouts to a highway standard, maintaining visibility and ensuring public safety and to undertake a programme of regular inspections and maintenance to manage trees within the highway boundary safely • undertake a programme of regular inspection and maintenance of highway structures, drains and street furniture (bollards, benches, road name signs, etc) to ensure that they are safe and to minimise flooding • ensure the area is kept clean and free from litter, weeds, graffiti, fly posting and fly tipping • respond to emergencies and other incidents to minimise damage, maintain safety and keep the network moving • provide a winter maintenance service to keep the highway network clear of snow and ice Future service delivery options Each area will be able to choose from the following: • The core service standard (default) • Buy back service from StreetCare • Provide the service through local parish or town council staff • Provide the service through another supplier or contractor • Licence to maintain given to a parish or group • Transfer of assets (excluding land or buildings) • Service transferred (delegated) to parish or town council

An example parish KINGSVILLE Total Cost of Existing Service ( Current Estimated Charge to retain existing Service M2 Total Total AMENITY GRASS M2 £ 22,640.26 £ 11,698.67 FORMAL HEDGE >1.5m 2S + T L/M £ ‐ £ ‐ FORMAL HEDGE 1.5-3.0 1S + TOP L/M £ ‐ £ ‐ FORMAL HEDGE 1.5-3.0 2S + TOP L/M £ ‐ £ ‐ GROUND COVER PLANTS M2 £ ‐ £ ‐ HARD BOUND SURFACE M2 £ ‐ £ ‐ INFORMAL HEDGE 1 Side Only L/M £ ‐ £ ‐ INFORMAL HEDGE 1S + TOP L/M £ ‐ £ ‐ INFORMAL HEDGE 2S + TOP L/M £ ‐ £ ‐ LOOSE BOUND SURFACE M2 £ ‐ £ ‐ MEADOW GRASS M2 £ ‐ ‐£ 455.49 CONSERVATION CUT - SUMMER M2 £ 1,628.12 £ 1,465.71 SHRUB BED - MULCHED M2 £ 27,859.11 £ 7,029.87 SHRUB BED - NO MULCH M2 £ 1,177.54 £ 351.20 STONE DUST PATH M2 £ ‐ £ ‐ LOW MAINT WOODLAND M2 £ ‐ £ ‐ WOODLAND BLOCK (BARK MULCH)M2 £ ‐ £ ‐ WHIP/SEEDLING TREES M2 £ ‐ £ ‐ LITTER BINS NUM £ ‐ £ ‐ DOG BINS NUM £ 5,733.00 £ 5,733.00 FLORAL BASKETS NUM £ ‐ £ ‐ FLORAL DISPLAYS M2 £ ‐ £ ‐ £ 59,038.04 £ 25,822.97 Implications and considerations

• What service delivery option is best for you? • Contracting considerations • Competency, skills, training and equipment • Service specification and standards • Client and inspection responsibilities • Liabilities, insurance and indemnity • Health and safety, risk management and business continuity • Service enquiries and complaints

Parish information packs Each parish will receive the following information: • Maps showing the extent of highway grass, litter and dog bins and floral displays & hanging baskets • Data table listing provision of assets and sites affected • Current cost of service provided and future core service standard • Buy back service menu including indicative costings • Customer information about the number of service enquiries and customer importance and satisfaction information (to follow) • Strategic and operational framework including service delivery considerations • Copies of consultation documents Support available • We will come and meet with you to discuss issues and implications with you • Information will be provided throughout the process • We will provide an egroup with up to date information, FAQ’s and the chance to share ideas and network • Visit: www.southglos.gov.uk/streetscene • Email: [email protected] • Phone: 01454 868154

Any questions? Opportunity for networking and questions

The StreetCare Team Specialist officers • Mark King – Head of StreetCare • Chris Manvell – Deputy Head of • Johnathon Munslow – Group Finance Manager (Asset and • Tom Magnone – Health & Safety Infrastructure) Manager • Jacqueline Woodhall – Human • Simon Spedding – Group Resources Advisor Manager (Design and Operations) • Mick Jenkins/David Fitzgerald – • Gary Meddick – Assistant Customer Services Supervisor Contact Operations Manager Centre • Peter Walley – Asset Manager • Christopher Johnson - Solicitor (Highway Maintenance) • Ailsa Collins – Insurance Manager • Darren Davison – Programme and • Dan Wood – Corporate Equalities Asset Coordinator Officer • Michael Dixon – Localism Officer • Clare Nelmes – Senior Corporate Consultation Officer Highway Verges and Grassed Areas - 2013

KEY

AMENITY GRASS INFORMAL HEDGE 2S + T 3M

CONSERVATION CUT - SPRING INFORMAL HEDGE 2S + TOP

CONSERVATION CUT - SUMMER LITTER BIN

CULVERTS & GRILLES LITTER PICK ONLY

FLORAL DISPLAY LOOSE BOUND SURFACE

FORMAL HEDGE >1.5 1S + TOP LOW MAINT WOODLAND

FORMAL HEDGE >1.5 1SIDE MEADOW GRASS

FORMAL HEDGE >1.5m 2S + T QUALITY AMENITY GRASS

FORMAL HEDGE 1.5-3.0 1 ONLY ROSE BED - NON-MULCHED

FORMAL HEDGE 1.5-3.0 1S + TOP SHRUB BED

FORMAL HEDGE 1.5-3.0 2S + TOP SHRUB BED - MULCHED

FORMAL HEDGE 2S+T 1.5M SHRUB BED - NO MULCH

GROUND COVER PLANTS STONE DUST PATH

HARD BOUND SURFACE VERGE GRASS

INFORMAL HEDGE (2 Cuts) 2S + T WHIP/SEEDLING TREES

INFORMAL HEDGE 1 Side Only WOODLAND BLOCK

INFORMAL HEDGE 1S + T 2.4M WOODLAND BLOCK (BARK MULCH)

INFORMAL HEDGE 1S + T 3M WOODLAND BLOCK (MULCH MAT)

INFORMAL HEDGE 1S + TOP