Effects of Development of Railway Networks Toyoko Line Ikegami Line Tobu Line Meguro Line Tamagawa Line Oimachi Line Seibu Line Express service began (Mar. 2008) Ikebukuro Den-en-toshi Line Kodomonokuni Line Extension to Mizonoguchi (July 2009) Oimachi Line Setagaya Line Shinjuku Metro Kodomonokuni Setagaya Line Fukutoshin Line Chuo-rinkan Line Azamino Mizonokuchi Futako-tamagawa Shibuya Otemachi Hanzomon Line Nagatsuta Tama Plaza Sangen-jaya Tokyo Toyoko Line Sotetsu-Tokyu direct train service Meguro Line Naka-meguro Mutual direct train service(Mar.2013) (FY2022 Second half , Planned) Extension to Hiyoshi (June 2008) Nishiya Jiyugaoka Tamagawa Sotetsu Line Ookayama Meguro Shin- Den-en-chofu Yokohama Musashi-kosugi Kikuna Hiyoshi Gotanda JR Kamata Motomachi- Minatomirai Line Hatanodai New Airport Meguro Line opened (Feb.2004) chukagai Line Plan Mutual direct train service(Sep.2000) Oimachi Changes in the number of passengers carried and passenger revenue (with the figures in 2000/3 as 100) Number of passengers carried Passenger revenue 130

Mar. Fare revision Sep. Meguro Line express service began 120 Sep. Mutual direct transportation between Meguro Line and Namboku Line / Mita Line. 110 July Oimachi Line extended Mar. Mutual direct transportation to Mizonokuchi between Toyoko Line and 100 Fukutoshin Line Mar. Oimachi Line express service began Feb. Minatomirai Line opened June Meguro Line extended to Hiyoshi 90 2000/3 2001/3 2002/3 2003/3 2004/3 2005/3 2006/3 2007/3 2008/3 2009/3 2010/3 2011/3 2012/3 2013/3 2014/3 2015/3 2016/3 2017/3 2018/3 2019/3 2020/3 9 Further Development of Railway Networks for Shinjuku, Sotetsu-Tokyu direct train Shibuya Ikebukuro Redevelopment Outline A link line between Sotetsu line and Tokyu Hiyoshi Station via Shin-Yokohama Olympics Stadium Effects ・Better access to Shin-Yokohama () from TOKYU Area Kita-sando ・A new network created by mutual direct train service operation with Sotetsu Line (Based on Law for promoting Convenience Urban Railways) Shibuya Burden - National Government Each entity will pay Toyoko Line Jiyugaoka Meguro - Local Government one-third of the cost - JRTT Opening FY2022 Second half (planned) for Tameike-sanno, Meguro Line Otemachi for Sotetsu Line Shin-yokohama Tamagawa

Tokyu Tamagawa Line Musashi-kosugi Hiyoshi New Airport Line Shinkansen Save approx. 11 min. Outline In January 2000, the 18th report by the Council for Transport Policy recommended Shin-yokohama Toyoko Line Shibuya the construction of a new line that Yokohama Kamata shortens the Airport Line and the 41min. ▼ 30min. Tokyu Tamagawa Line. In the 198th for Minatomirai, report of the Council of Transport Policy in for Haneda Motomachi April 2016, this was positioned as a Airport project that would contribute to improving chukagai airport access.

MM21 Haneda Effects Improve access from Tokyu Area to District Airport the internationalized Haneda Airport

10 Steadily implementing safety improvements as part of social infrastructure While Tokyu Railways will proceed with future investments selectively in light of the coronavirus crisis, the installation of platform screen doors at all stations was completed last year and certain progress has already been achieved with some other initiatives. In these ways, Tokyu Railways is fulfilling its mission in terms of public transportation.

[Train Stations] Installation of Platform Screen Doors

First major private railway operator to achieve 100% The number of falls from platforms (left axis) and the number of stations that have platform screen doors (right axis) installation of platform screen doors (completed in FY2019) 140 100 Number of falls • Contributing to safe and stable 120 from platforms transportation 80 100 Platform screen doors ensure 60 customer safety while also 80 Number of stations reducing transportation disruptions 60 that have platform from people falling onto the tracks screen doors 40 and other incidents. This has had a 40 20 big effect on the provision of stable 20 transportation services. 0 0 * Including sensor-equipped fixed platform fences / excluding Setagaya Line and Kodomonokuni Line 2014 2015 2016 2017 2018 2019

[Railroad Crossings] [Inside Train Carriages] 3D railway crossing obstruction detector Integrated LED lighting and security cameras

• 3D-type sensing • Improves security and speeds equipment with a sensing up response to trouble range covering the entire • Scheduled for completion in railroad crossing July 2020 • Sensing range is vastly expanded over conventional optical sensing equipment • Scheduled for completion by the end of FY2021 11 Visions of Tokyu Railways Enhance safe, secure, and comfortable railway services by splitting the Railway Business Divisions

 Slogan  Significance of establishment (What to change) ”For people, cities, • Improve the ability to think and and the future” put ideas into practice Increase the level of (enhancement of education, training, specialization and and work styles) improve human •  3 policies resource skills and Ensure steady technology transfer technical skills and use (establish an organization specializing in technology) [Customers] Trains that • Take detailed measures in line with connect smiles the characteristics of each route and carry Speedy management (introduce an area system) happiness system, focusing on • Build a system that allows decision- the workplace making near the workplace (place personnel with a focus on the [Employees] [Ideal vision of the workplace) Trains that run company] powerfully, gently, ’s no.1 train in (What not to change) and gracefully Japan’s no.1 area towards the future Advanced Core nature Co-creation performance

12 Activities for MaaS (First Demonstration Experiment in Japan)

Tourism MaaS (Apr. – June 2019, Suburban MaaS (Jan. – Mar. 2019) Nov. 2019 – March 2020)

Major companies operating • Areas along Tokyu Line Mishima Mobility experiments based on business in Izu peninsula and Station diversifying mobility needs neighboring areas Shibuya Atami • Conducted mostly in model Station Izukyu Group districts for the next- Tokyu Hotels Ito Station generation suburban Tama-Plaza Mt. Fuji Shizuoka Shuzenji development Station Airport etc. 1. High-quality commuter buses Izu 2. On-demand buses Kogen Izu Station 3. Personal mobility Kawazu Diagrams and numbers: prepared with TR AMS Station Map: copyright Kokusai Kogyo and Sumitomo Electric Industries Izukyu Shimoda Housing Station areas 2 Search, reserve 3 and pay with an website Station 1 Tourist

Intermodal passenger transport facilities 24-seater high-quality bus

Public Commercial facilities facilities

Tama-Plaza Central Regular-route On-demand Rental Rental Tokyo buses transportation cars bikes Station

13 Expansion of Airport Operation Business through Strategic Alliances

Build business bases in multiple regions and serve the increasing Non-resident population to achieve growth

(the Seven Airports in Hokkaido) Signing of operations Network effect through the Hokkaido Airport Group Representative: Hokkaido involvement in the operation Airport Terminal Co., Ltd. of multiple airports Increase

June 2020 contact with Scheduled start of customers operation of New Chitose Start of operations Management policy based on Airport (Thereafter, operations Sendai International safety and security Increase will start sequentially) Airport (subsidiary) business Representative: Tokyu opportunities Start of operations Efforts for regional promotion Mt. Fuji Shizuoka Airport (affiliate) Representative: Mitsubishi Estate Co., Ltd. ■ Changes in the number of travelers (Tokyu is involved in 9 airports) Over 53 (Sendai Airport) million Record high for 3 consecutive years 3.71 million 3.61 Operations started in Jul. 2016 32 million Increase 3.43 scale

The Seven Airports 3.23 in Hokkaido 3.16 3.11 Sendai Airport Mt. Fuji Shizuoka Airport FY2014'14 FY2015'15 FY2016'16 FY201'17 7 FY2018'18 FY2019'19 2017FY2019年度 Future将来 14