why ZCS4future ebook?

For had been considering creating a communication tool that would respond to a triple goal for some time: to revive dialogue with our customers, stimulate new technological conversations, update the innovation trends and the issues which the 5 ZCS business units (IT for the public and private sectors, robotics, automation and renewable energy) face and excel in. ZCS4Future will therefore be an ebook, a collection of contents written by sector journalists, sector experts, professionals and technology and innovation enthusiasts, or simply ZCS people. We will deal with new topics based not only on current trends, but also on the basis of our professional skills and values. We will tackle digitalisation, traceability, connectivity, safety, health, well-being, energy saving and much more. Our 360 degree experience in the field of innovation allows us to start this adventure with the hope of meeting new authors, new followers and new ZCS friends who will help us to enhance our ebook, which can be downloaded from the corporate website www.zcscompany.com Enjoy the read

Ilaria Nesti ZCS Marketing and Communication Manager Face to face with Fabrizio Bernini, ZCS Chairman and recently decorated Cavaliere del Lavoro «the biggest surprise of On November 30th, Fabrizio Bernini, Chairman of Zucchetti Centro Sistemi SpA and the Industrial 2017? A video with Association, was awarded the highest institutional honour for an Italian entrepreneur: the title of Cavaliere del congratulations from my Lavoro (Knight of Labour), directly by Sergio Mattarella, President of the Italian Republic, at the Quirinal building in . It was an official ceremony in which Bernini was the sole representative of the Tuscany Region, with 24 other collaborators who sent me renowned entrepreneurial colleagues. warmth and charge» Still moved by this important event, he responded open-heartedly to some questions. 1. Chairman, what does the title of Cavaliere del Lavoro mean to you? It is an enormous honour which arises from the awareness of having done something good, not only for myself, but for all of those who are close to me: family, collaborators, employees, partners and suppliers. Considering the entrepreneurial level of my other Cavaliere colleagues, I am flattered yet all the while a bit intimidated by all this. I am of humble origins and in the beginning, my only assets were my enthusiasm and passion for technology. I revolutionised my professional life but I have tried to not change my personal life. Receiving such an important title as this, which is a recognition of one’s entrepreneurial as well as ethical activities together with social responsibility, confirms that the courageous decisions I made were the right ones. Almost like having a medical check-up and finding out I’m in excellent health! 2. 2017 was truly an eventful year: at the age of 60, appointed Chairman of the Industrial Association of the Arezzo Province, Vice-Chairman of the southern Tuscany delegation of Confindustria, Cavaliere del Lavoro, a 15% increase in sales volume this year as compared to 2016, and the achievement of the new Smart building. Which event was the most exciting for you? What was the biggest surprise? And what didn’t happen in 2017? Speaking on an emotional level, I would undoubtedly say the gift I received for my 60th birthday. A kind gesture from my collaborators: a video with their best wishes conveying warmth, energy and the shared values that I so cherish. As per company results, having established the importance of the economic results that allow ZCS to continue on its path of growth with new investments in research and development, I would say success on international markets as the manufacturers of outstanding technology specialised in robots for gardening, followed by the awareness that the Ambrogio robot remains the sole specialised brand in that sector. This creates an enormous prosperity also for the territory in which we continue to operate. A welcome surprise has been the exponential growth of the new Innovation department with photovoltaic inverters and storage solutions for energy conservation. Even without contributions, subsidies and governmental aid, the market was ready to receive quality products guaranteed for 10 years at an affordable price: all characteristics our Azzurro possesses. However, we need to improve the reorganisation of our internal processes following this period of strong growth registered in recent years. A cultural and managerial development in addition to streamlining procedures so that a bright idea is able to reach the market quickly (follows on page 5) 3. Your career path was fuelled by your passion for technology and the innovative spirit of continuously creating new solutions. So what is the key to your success? I would say the passion and technical curiosity of understanding how an object functions and how to develop an idea. I often convey this vision of mine to my industrial colleagues in Arezzo: an entrepreneur cannot limit himself or herself to managing and administrating a company’s daily activities with a short term outlook (this is the job of a good manager). He or she must be an active part of the technical process and actively contribute to the realisation of a social prosperity that a business must represent. 4. You were born in the Arezzo part of Valdarno and you decided to undertake and proceed in your entrepreneurial business here. What is your relationship with the territory? I have always had a very strong bond with the territory. The hilly area of Valdarno is like Mother Nature to me. Making ZCS grow meant making the related industries grow and giving new opportunities to those living in the area. I am convinced that I found greater incentives in my area compared to the mere willpower to expand the company for my own particular ambitions. Knowing you have created an industry in your region that invents and produces technological solutions that satisfy the needs of various sectors that are all heterogeneous on an international level is enormously gratifying for me. In particular, if you consider that I have the opportunity to present my area to the entire world and convey a positive entrepreneurial philosophy to the new generations that are approaching the professional world. Also, I have been able to hold on to my personal and private relationships that I have had since I was a child and which today allow me to smile at life. 5. ZCS is a young company, composed of over 50% Millennials (under 40 years of age). What kind of relationship do you have with this generation? I feel comfortable with them because, in truth, I feel that I have the DNA of the new generations. Curiosity, passion for technology, thinking outside the box looking at the future. A hair or two less and a few extra kilos have not weakened my resolve to look at tomorrow with an inquisitive mind, to learn something new every day. I have faith in youth and their potential. In the last years in ZCS, I have hired dozens of them under 35 years of age, mainly with technical training with a common distinguishing feature: passion for their jobs. 6.What are the entrepreneurial values that you feel you represent in this era of digitalization? Undoubtedly, respect for people and ethics: shared values that cannot be ignored in this social moment where human relations have become scarce and interpersonal relationships are a mere exchange of formalities. Words have been replaced by proclamations on social networks, conversations have become chats, opinions have turned into posts and moods are now emojis. We now speak of 5G connectivity and the speed of our tools and solutions, but we shouldn’t mistake them for human connections which must remain unaltered through human interaction, dialogue and open discussions. I have always done my best work after «I feel comfortable having had lengthy discussions with the work teams. We mustn’t underestimate the work of people, thinking only of our personal success but try to share our successes with our colleagues. with the millenials, I 7. How do you imagine the future? And that of your company? feel to have their I imagine and hope to continue “enjoying myself” in the company for many years to come conveying this spirit to others as well. Imagining that work is not only a source of income but also of personal betterment, satisfaction and well-being as a result. This DNA» would be a wonderful future. A technological company that is at the forefront in constant evolution, in pursuit of new markets but also a forum where issues can be discussed openly in an atmosphere of innovative philosophy. And even more intensely…imagining an “ArnoValley”. «Innovation must take Agricolture in the time care of a balanced Davide Cerruto Green Expert territorial of robots The second half of the twentieth century has seen a remarkable increase in agricultural productivity. The development» global productivity per hectare from 1950 to 2000 has grown by almost 150%, that of the agricultural labor of 75%, the total of 55% (Source: Dott. Roberto Esposti, National Institute of Agricultural Economics). Strong growth attributable primarily to the introduction of new techniques and technologies for the agricultural industry. The link between innovation and agriculture is strong and should strengthen further if businesses and companies are put in the position to recover profit margins and market opportunities and, more generally to overcome future challenges. Cost reduction, productivity of labour and land, quality production, but also sustainability and water rationalisation are only some of the challenges faced by an industry strongly influenced by globalisation and characterised by a high degree of complexity. The agricultural industry needs to focus on training and research, preferably if supported at a community level. European programs such as Horizon 2020 and the Common Agriculture Policy 2014-2020 will allow to take advantage of € 4 billion to support innovation and competitiveness for the entire agricultural industry. This opportunity will advance scientific knowledge (especially, biological processes) and will translate into tangible and usable innovations in production. In short, technological progress cannot and must never stop, we must be prepared. Innovation must also consider a balanced territorial development on a large scale, which is the other major topic. For centuries, man has incessantly worked to shape and model the landscape for production purposes, often improving it, reclaiming it and making it a safer place. In fact, a well-cultivated territory is also a well-preserved territory, better able to respond to climate changes and hydrogeological disruptions. For this reason, the functional recovery of the territory and enhancement of the landscape are two sides of the same coin. And since we have to deal with it, then we must be prepared to do our best. Those who know the work of the visionary landscape designer, Fernando Caruncho, are aware that he invented, among other things, the vineyard garden in Puglia, a conceptual and minimalist landscape that unites interspersed "wavy" rows with olive trees. They should also know that he loves to blend grain crops with cypress trees and lawns, and the result is a harmonious synthesis between production and ornamental elements. Clearly, this is only a taste of how the Italian landscape can be enhanced, and it is always good to remember, that together with the artistic heritage, it is one of our country’s main excellences. Consequently, innovation is an essential component of this element, and when only the smallest portion of the territory changes, and therefore the landscape, we must ensure that what we leave behind is better than what we Click and discover zcs agrirobot received. Averaldo Farri – Director of Innovation Division ZCS in some countries, storage systems, producing energy from an important source of savings renewable sources costs One of the very few limitations of solar and wind energy is their non programmability. In other words, if less than that from there is some light, photovoltaic produces energy regardless of its immediate use and the same applies to the wind. The production of normal fossil fuel power stations, on the other hand, can be modulated fossil fuels. moment by moment, based on power demand from the electrical system. If there is no power consumption and the absorption is zero, the output can be set to zero. For photovoltaic and wind power plants this is not possible. The technology, however, comes towards us and, thanks to light and space-saving batteries, mostly based on lithium-ion technology, we can store the energy produced by renewable energy plants and use it when needed. The criterion to be adopted for normal storage installations is to maximize self-consumption. The plant must be designed to bring as close to zero as possible the power consumption from the grid, in any time slot. A storage system, if installed with intelligent criterion, allows almost total self-consumption and therefore independence from the grid (whichever the operator may be). This brings great savings to the user who builds the plant, but also for the entire country system as it reduces the purchase of fossil fuels (gas, coal, oil) for heating. Italy used to spend about 60 billion Euros per year for the energy bill in 2010. In 2014, this expense dropped to about 45 billion and in 2015 it dropped to about 35 billion. Part of the decrease of the cost is due to the drop in oil prices, but a substantial part (between 7 and 9 billion) is due to the positive impact of renewable energies. Zucchetti Centro Sistemi offers a very accurate simulator to calculate the best size of the plant based on the real consumption at the site where the plant is being built. Furthermore, the ZCS Azzurro Storage System is installed after the photovoltaic production meter and this makes it almost perfect for any new plant, but also for retrofitting existing plants, namely existing systems that are very old and connected to anyone of the “Conto Energia” (national government incentives) of the past. I am not aware at this time of a simpler, more efficient, cheaper and easier to install storage systems than ZCS Azzurro. If it is true that energy is a primary asset (such as water and health) without which no development is possible, saving and energy conservation can only help to improve our society and avoid conflicts, even devastating ones, often fought for the conquest and control of the energy sources.

Click and discover zcs azzurro Gardening: The evolution of the Future has arrived with urban agglomerations will be a Ambrogio 4.0 Ilaria Nesti - ZCS Marketing and Communication Manager relevant phenomenon for the green area management sector, "Gardening: The evolution of urban agglomerations will be an important phenomenon for the green areas management sector, which will find itself facing which will face new new technological challenges«.The main market trends are linked to digitalisation, technological challenges the Internet of Things, Clouds, connectivity, but also the personalisation and flexibility of the functions of smart products. For companies this means exploiting the full potential of new digital technologies and introducing them into their processes, services and infrastructures to remain internationally competitive. For the consumer, however, it means improving the quality of one's life by giving oneself more time whilst trying to save money when purchasing, with the possibility of achieving maximum personalisation of smart products with regard to one's habits and needs. For the Z generation (post millennials), product personalisation is therefore an undisputed fact. Among younger people in particular, there is a growing desire to buy technology based on individual preferences and connect all and any object to the network with the Internet of Things and Cloud services. ZCS interprets and evolves the concept of customisation with a new line of robotic lawnmowers, the revolutionary NEXT line, the Z generation of Ambrogio totally projected into the future that anticipates the need for customisation. The NEXT line features 2 Ambrogio 4.0 models that can be used on different robotic lawnmowers: modular, adaptable to suit different garden requirements, user-friendly, equipped with smart batteries, up to the new on board smart technologies that allow you to manage and control the robot wherever you are. Understand if and how it is working, set and modify times and work areas, check the location: interact with your robot, always and wherever you are, via your smartphone. 100% userfriendly. And then we enter the modularity age: thanks to the Power Unit KITS, each user can create his own robot and subsequently modify it depending on the needs and characteristics of the garden that have changed over time. A robot suitable for small areas can easily be turned a lawnmower that covers larger spaces, without any need to change the robot. These are some of the user related benefits. If we then add the fact that this new smart product transforms the concept of warehousing, logistics and support services, we are faced with the first digital era garden robot that speaks Click and discover ambrogio robot the language of the future perfectly. After "sex", "health" is the word Michele Mornese Journalist and most sought by ICT & health: the new ICT Expert Italians on the horizons for Ehealth Internet One of the most exciting challenges of ICT regards eHealth, in other words the possibility to apply the technology to the medical, to improve the quality of life of patients but also – within a short timeframe - to help preventing some diseases. According to the Digital Innovation Observatory data in Health of the School of Management of Politecnico in , a quarter of users book on- line visits and examinations, 15% consult clinical and three quarters of prescriptions documents are dematerialized. Investments in ICT for home care and the territorial medical care in 2015 showed a significant increase over the previous year. But the wave of innovation doesn’t stop there. In an increasingly digital world, the next step seems to be the cognitive computing: "smart" systems can support the medical staff in the treatment of certain diseases, including cancers. The most advanced platforms using Big Data technologies, machine learning and processing of natural human language to analyze data very quickly, so- called "unstructured" - Big Data in fact - that are the vast majority of today's world knowledge, revealing insight and discovering correlations among millions of data in real-time, with a great expansion of our knowledge. In practice, this means being able to take proactive action thanks to predictive technologies and treat better chronic conditions. In Milan, the area that hosted Expo has also been chosen for the research center Human Technopole Italy in 2040, focused in long-life technologies. IT seems to really destined to change forever the face of healthcare, transforming the relationship between technology and human being. Zucchetti Centro Sistemi has a strong presence in this sector. Among the proposed solutions there is ZCS Telemedicina Domiciliare, created to combine the power of technology to remote assistance comfort. ZCS Telemedicina Domiciliare is the ideal tool to support the patient within the walls of his home, because among other functions it helps him to remember the medication to take, sends the diagnostic tests within the family and to the doctor and enables remote monitoring and remote assistance with requests for assistance. The eHealth has indeed among its strengths the possibility to "close the gap" between patient and doctor, while reducing costs and optimizing resources. Click and discover zcs healthcare The new frontiers Guido Bartoli Of Computer Vision ZCS Software Engineer

The Computer Vision includes all those algorithms and applications that allow a normal computer equipped with optical sensors (cameras, lasers, infrared, ...) to visually perceive the space around it and behave accordingly. Applications range from image processing to video analysis, from three-dimensional perception to robot stand alone navigation. After some pioneering studies in the early 1970s, computer vision was immediately associated with the concept of artificial intelligence, particularly robot related (motion estimation, optical flow, visual odometry, ...). In the 1980s and 1990s, attention was shifted to more stringent mathematical formulas, such as contour extraction, 3D reconstruction, and photogrammetry. From the years 2000 onwards, numerous researchers have joined efforts to study even more advanced techniques, such as wavelet analysis, invariant features, etc... Today Computer Vision finds space in many application areas, both in specialized environments and in everyday life. Just think about all the algorithms that are designed to process photos taken by our smartphones: facial recognition, HDR images, panoramas, photo filters, etc ... In recent years, great steps have also been made with 3D cameras, just think of Microsoft's the impact of Kinect or Google's Project Tango, which have allowed end users to access localization technologies, augmented reality, and very advanced recognition. autonomous cars will be The last frontier is the use of techniques based on artificial intelligence, in particular all incredible, saving around those within the category of Deep Learning (deep neural networks). These allow you to analyze the images by following a perceptual and computational process similar to that of 300,000 lives every ten the retina and the human brain. There are many applications that automatically accomplish years, thus reducing tasks that until some years ago were unthinkable: generic image labeling, black and white photo coloring, etc. ... Other important applications of these algorithms are synthesis and fatal accidents. voice recognition, The understanding of natural language, bioinformatics, up to the creation of artificial chess players and Go. Safety: direct and indirect Massimo Valerio Safety Consultant In the first quarter of costs of an accident 2017, accidents and When we speak of safety, we usually think of pressing obligations and incomprehensible regulations. Our memory often runs deaths at work increased towards sterile training courses, lived more as nightmares than as real moments of growth. The most dramatic consequence of by 5.9% and 8.0% safety is, however, represented by injuries and accidents, terrible situations that fall primarily on workers but also on the whole of society, effecting families and companies. In everyday life, hardly anyone asks themselves how much an injury can cost. Despite it respectively being very easy to highlight a dose of cynicism in the question, the data of economic quantification of events is usually seen by Italian SME employers as extremely interesting, especially as they have little knowledge of the same. However, in the Anglo-Saxon culture, the cost of accidents has always been accounted for, monitored and kept under control. The number and above all the cost of the same, normally falls within the assessment criteria of the capacity and efficacy of the managers themselves and impacts their career. The management of injury/accident costs falls therefore among the main parameters of safety management and, more generally, of the risk management of every Anglo-Saxon company. In short, we can state that every injury (people) and / or every accident (structures-equipment-plant systems) involves two different types of costs: With regard to direct costs, easily quantifiable because they can be directly related to the event, and Indirect costs, not so easily identifiable and quantifiable, the construction sites and enterprises, especially for minor injuries, suffer significant economic (and not only) damages, which no one quantifies, once the emergency that generated them has been resolved. Direct Costs are immediately quantifiable, for example: • Health costs (hospital expenses, medical consultations, rehabilitation, medicines) • Legal costs (defence counsel, litigation, possible liabilities, reimbursements, release from seizures, civil parties, etc.) • Sanction costs (fines, penalties, seizures, etc.) • Insurance costs (coverage of deductible amounts, pensions and social security, premium increases) • Damage related costs (machinery, infrastructure, equipment, buildings, vehicles) • Production down-time costs (commercial damages, absences, disservices, etc.) • Personnel costs (loss of productivity, demotions, disabilities, etc.) The quantification of Indirect Costs has always been a source of study by sector professionals and varies considerably depending on the type of company and injury. As a mere example, these can include: • Abstention costs (strikes, extraordinary and production down tools, productivity declines etc.) • Extraordinary and Substitution costs (personnel turnover, production recovery and/or absences) • Investigation costs (analysis, reports, control authority support/relations) • Legal costs (extension of corporate responsibility/administrative responsibility according to Law no. 231) • Reputational damage (corporate, commercial, marketing). click and discover safety Even in a small enterprise, a trivial injury can involve important, often unexpected, costs. Fabio Invernizzi «we are looking at a Welfare aspects Business Assistant Zucchetti renewal of the The 2016 Stability Law and the 2017 Budget Law have introduced some fundamental changes to the legislation on relationship between an Welfare, which actually represents a new bill introduced by the Government, consisting in a reduction of the tax enterprise and its own wedge imposed on certain benefits that the Company can agree on with its employees. We talked about this aspect with Fabio Invernizzi Business Assistant of Zucchetti spa resources» Fabio, what are the key new aspects introduced by this new bill? This bill, and I refer to the 2016 Stability Law, the renewal of the National Labour Contract for metalworkers and the large number of queries received by the legislator, have effectively cleared and rendered flexible, hence the term flexible benefits, a series of benefits for the employee and, let's not forget, his own family. If, by key new aspects, we also mean a guarantee of greater purchasing power to our employees, we are certainly faced with a renewal of the relationship between enterprises and their own resources, and this attention can be considered and, above all, acknowledged as an important innovation of immediate usability. We are probably looking at a radical reversal of trends with regard to subordination relationships and this is perhaps the most important new aspect. To what extent, in your opinion, does the engagement of the Collaborator towards his company become a benefit? Observers and analysts now have clear ideas on the subject: corporate welfare, when profitably managed by human resources management, positively involves the employee, particularly when the same, with a view to HTM, is gratified with the role of employee-person with work-life balance demands fulfilled and shared with the business organisation. The audits of the same Gallup and OECD have indicated how the application of tools to safeguard the employee, in addition to welfare and let's not forget smart working, promote a greater sense of belonging, a drastic decline in absenteeism with consequent increase in productivity and a decidedly improved company environment focused on the concrete perception of the implemented commodities. Let's not also forget about the new generations that, when entering the job world, no longer think about well-being in the long term, but in the work context in which they find themselves and, in this case, Corporate Welfare becomes a core and fundamental aspect ... what more is there to say ... How did Zucchetti manage this extraordinary changeover? As for the Welfare aspect, Zucchetti has not invented anything new, but with the recent acquisition of Double You, a company specialising in corporate welfare, offers a 360-degree service consisting of a technology platform where the worker enters the self-service mode to enjoy all the benefits granted by the Consolidated Law on Income Tax (none excluded) and a series of services that allow the company to manage its welfare plan, omitting all the operational aspects, because the service includes: Management of the Welfare Budget, the Purchasing centre, the Support to workers, the Management and Validation of reimbursements, Plan Monitoring and Communication Verification, a truly innovative service that brings benefits to the worker and his company. Click and discover zwelfare Claudio Siepi Digital Technologist ZCS ZCS customers have some beautiful stories to tell

Each customer is a story to hear, to share and pass on. Our story consists of the many experiences of our customers, the common pathways of collaboration and contamination that have become the precious asset of our Company, at various levels in the five divisions of Zucchetti Centro Sistemi. We tried to tell these stories through the testimonies of the Protagonists. ZCS has always been attentive and has worked alongside the enterprises operating in the large-scale mechanical engineering production sector, and the technological and process changes of the manufacturing sector. A few kilometres from Lodi we met Rachele Mazzocco and Francesco Ricca, respectively Head of Communication and Import & Export Manager of General Ricambi SpA, a national leader in the manufacturing of car parts. From a craft level production, General Ricambi has crossed over to the paradigms of Industry 4.0, above all thanks to its experience with Zucchetti Centro Sistemi. General Ricambi had to change to remain and win on the market, and the direction was to provide operators with real-time information, digitalised information, information that is exploitable by everyone, from the sales network that is scattered across the world, to the technical operators who "Great stories happen to must be able to access any functional specification in real time. those who can tell them" From industrial manufacturing to wellness, from Lombardy to Veneto and more specifically to AbanoTerme where we met Riccardo Panzarini, Director of Hotel Venezia, who has equipped his own garden with Ambrogio Ira Glass L250 Elite. Every day, Ambrogio attracts the compliments of the guests as, in the 3-4 hours of work for which it was programmed, it manages to keep the garden perfectly neat and tidy. The core value of Ambrogio is the use of the APP that allows the user to monitor when Ambrogio is operating or needs recharging, but above all it allows you to exclude mowing operations in areas during any events or in the presences of other guests. The ZCS stories are once again intertwined in the wellness sector, but this time in Tuscany at the Terme di San Giovanni in Rapolano (SI) with whom we shared a revolutionary Rfid tag traceability and control project: the system consists in an RFID Access Control and a Bench Card Reader Station. The RFID Access Control is installed on the walls of the Spa Entrance and Exit doors, and is made of materials that perfectly suit the present situation, without changing the current aesthetics of the Spa. The stories of ZCS customers have also become videos that you can view on our two channels Zucchetti Centro Sistemi and Ambrogio Robot

click and discover zcs stories Contacts tel. (+39) 055 91971 Zcs, Innovation specialists Email [email protected]

Zucchetti Centro Sistemi SpA (ZCS) was founded in 1985, the result of a business initiative of Fabrizio Bernini, now shareholder and chairman of the company. The businessman's marked ability toanticipate the signals of changing market needs allowed ZCS to evolve Website over the years from a small family-run company specialized in software into a multi- division business entity extending into international activities. In 2000, the company zcscompany.com became part of the holding Zucchetti SpA, the first Italian software company. ZCS, based in the heart of Tuscany but with branch offices in Emilia(), Sardinia (Sassari, Nuoro, and Cagliari) and Perugia, has 5 Business Units (software, automation, healthcare, robotics, and renewable energies), which grew out of the need to diversify and Social Media extend the know-how accumulated in the design of management software into different and complementary domains. The goal is guaranteeing service excellence in three sectors: Zucchetti Centro Sistemi Spa information technology, electronics and mechanical systems. The constant focus on process innovation and on amplifying the product range made it possible to greatly diversify the business. ZCS seizes the opportunities offered by digital technologies and introduces them into its products, solutions and in-house processes, characterized by speed, control and monitoring. Technological partner selected by thousands of enterprises that search to innovate and improve their management and production processes, services and infrastructures following the paradigms of the 4.0 industry: Cloud, Internet of Things and People, Big Data, Advanced Automation, Nanotechnology and new digital technologies. 15 national and international innovation awards. The most prestigious award: the Innovation Award by the Presidency of the Council of Ministers received in 2010 for " innovative products" and in 2014 for “the approach and commitment of Management towards innovation and social accountability”.