Digital Transformation
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Thinking together towards digital transformation Robert Kostelac Adriatic region Channel manager Contents Introduction Unify Portfolio Circuit Cloud Unify UC Suite Closing 2 Introduction A history of continuous innovation 1847 1881 1927 1984 1987 2001 2007 2008 2010 2011 2012 2013 Werner von Siemens The first The first facsimile The first The first The first The first pure IP- The first fully open service- The first virtualized suite The first step into mobile First in the industry: Siemens invents the pointer automated telegraphy commercial computer converged IP based financial orientated architecture: the of UC applications multi-device UC: Call Siemens Enterprise Enterprise telegraph and founds telephone introduced, system to telephony PBX trading system first CEPB with IBM Lotus Swipe seamlessly Communications Communications Siemens AG exchange enabling combine voice integration- Sametime integration transfers calls in progress outpaces all of its becomes Unify photographs to be and data enabled to other devices with global competition for shared across networks desktop phone intuitive touch screen two quarters in a row distances, gestures particularly by the press 1909 1976 1998 2003 2008 2009 2011 2011 2013 2014 The first German The first computerized PBX The first multi- The first unified Siemens Enterprise The first social The first The first native Google The first unification of urban telephone protocol router communications Communications is integration for UC: comprehensive integration by a UC voice, video, collaboration, exchange with and flow-based solution, named as founded as a joint Twitter and cloud-based UC vendor contact, sociial automatic dialing switch in the No. 1 in “12 Key venture between Gores OpenScape solution: communications, search opened in Munich- industry Moments in UC“ by Group and Siemens OpenScape Cloud and business process Schwabing, with NoJitter AG Services and applications, all in one 2,500 lines OpenScape Cloud immersive, intuitive Contact Center experience: Project Ansible, now Circuit 4 Atos in a nutshell – $12bn annual revenue – 95 000 employees in 72 countries – Among Top 7 IT Service Providers WW – #2 in ITO in Europe – #1 in Payment/E-services in Europe – Top 10 ITO in the US (via Xerox acquisition) – European leader in HPC (ex Bull) – European leader in Cloud ($500m) – European leader in Security – Scientific Community >100 thought leaders – 10 R&D Labs 2009 2018 * proforma revenue including Unify EUR 1 = USD 1,1 A global workforce to cover our clients’ needs 95,000+ Business Technologists working in over 72 countries. 7,500 10,000 Benelux & The Nordics Belgium, Denmark, Estonia, Finland, UK & Ireland Luxembourg, Sweden, The Netherlands United Kingdom, Ireland 10,800 6,200 Central & Iberia Eastern Europe Andorra, Portugal, Austria, Bulgaria, Croatia, Cyprus, Spain Czech Republic, Greece, Hungary, Italy, Lithuania, Poland, Romania, Russia, 16,400 Serbia, Slovakia, Switzerland, Turkey France 9,800 Germany 8,300 5,600 North Asia Pacific American Australia, China, Hong Kong, Indonesia, Japan, Malaysia, Operations New-Zealand, Philippines, Singapore, Taiwan, Thailand 3,300 15,100 South America Argentina, Brazil, Chile, India, Middle East & Colombia, Uruguay Africa The combination of Atos & Unify know how creates a key building block for our customers’ digital transformation – Enable customer driven convergence of IT and Communications – Enable the New Way To Work through pro-active, digital, customer engagement and follow-up – End-to-End security and reliability on-premises and in the Cloud 7 Copyright © Unify Software and Solutions GmbH & Co. KG, 2015. All rights reserved. Unify enriches Atos vision & offerings Multimedia mobile collaboration Security Customer contact centers Business driven digital Web, audio & video transformation conferencing Carrier-grade IP voice Collaboration Professional Services 8 Copyright © Unify Software and Solutions GmbH & Co. KG, 2015. All rights reserved. Atos and the International Olympic and Paralympic Committee Long-Term relationship based on trust and proven performance since Barcelona 1992 Contract for the provision of IT Services for the IOC extended until 2024 Your business technologists. Powering progress 9 Atos Digital Workplace Business Drivers Transform Increase Improve Adapt to user productivity and employee Refocus IT evolving security Atos Digital experiences collaboration satisfaction investments threats Workplace We deliver Enable a Enhanced connected user Agility and Adopting a VDI Trust experience Creating workforce Intuitive productivityUser New Way to Citrix through thanks to engagement and foster experience Productivitythrough Work Prescriptiveadvanced innovative via new ways inspires enhancedimproves One single securitySecurity and collaboration designs of working confidence dramaticallyconnectivity Single app. account protection and user profiling 10 Gartner Magic Quadrant, 2018 Managed Workplace Services • Atos positioned as the clear Leader among 15 top contenders • “Increasingly, organizations recognize that next-generation Managed Workplace Services are crucial to increase staff engagement, drive productivity and enable digital benefits.” – January 2018 11 Unify Portfolio OpenScape Enterprise Market Profile Horizontal Market Coverage Vertical Market Coverage OpenScape Enterprise Scaling Health Care Health Connect All-in-one package 200 2,000 >100,000 Users Users Users Financial • Virtualized portfolio – • Unified Public Sector Connected Cities Data Center Ready Communications • Native SIP, open • Unified Messaging standards • Web Collaboration Energy & • Integrated Session • Mobility Utilities Border Controller • Video • OPEX / CAPEX • Contact Center Manufacturin Consumption g 13 Copyright © Unify Software and Solutions GmbH & Co. KG 2016. All rights reserved. Communications vision One-to-One Connecting teams Natural Experience Calls Collaboration Conversations Voice / Video Unified Comms Virtual Collaboration Communications Communications Communications Improved Improved Platforms Platforms Platforms Engagement OpenScape OpenScape Enterprise OpenScape Enterprise + Circuit 14 Copyright © Unify Software and Solutions GmbH & Co. KG 2016. All rights reserved. Sophistication/Evolution From Ports to People New Way to Work #NW2W ecosystem15 • Moving our customers • Improved teamwork – • SDK/API’s forward It’s all of us, working • Integration with • Communication is about together B2B cloud services people not phone lines • Collaborating • Custom integrations • Moving communications anywhere, anytime (e.g. SAP, into a single, combined • A single view – SharePoint) user experience bringing voice, video, • PBX Integration (e.g. • Seamless Mobility screen share, Connectors) messaging, and file 15 • Peripherals Copyright © Unify Software and Solutions GmbH & Co. KG 2016. All rightssharing reserved. into • Natural conversations Deployment Models On-premise Private Cloud Public Cloud 16 Telco Telco Telco SIP Trunk SIP Trunk SIP+IaaS IP PBX IP PBX UC / CC UC 16 Copyright © Unify Software and Solutions GmbH & Co. KG 2016. All rights reserved. OpenScape Enterprise + Circuit OpenScape Business OpenScape 4000 OpenScape Voice Continued channel Support customer OpenScape investment journey to hybrid Voice-aaS with telcos Circuit Circuit Connector Circuit Advanced Advanced Telephony included for Telephony Connector Connector and cloud partner upselling provisioning Unify Solutions Vertical Solutions Healthcare & Alarming Trading & Emergency & Infotainment & Notification Dispatching Public Safety Horizontal Services Solutions IP Voice Multimedia Team Customer and Clients Collaboration Interaction Infrastructure Extensions Network Security Data Center Converged Infrastructure Infrastructure Infrastructure Networks 18 Copyright © Unify Software and Solutions GmbH & Co. KG 2016. All rights reserved. Horizontal Capabilities Carrier- Web, audio Multimedia Customer Professional grade and video mobile contact and IP voice conferencing collaboration centers managed services 19 Copyright © Unify Software and Solutions GmbH & Co. KG 2016. All rights reserved. The broadest portfolio Voice Contact Centers Networks Video Conferencing Advanced Devices Messaging Industry Solutions Web Collaboration Secure Cloud Services Professional Services Mobility 20 Copyright © Unify Software and Solutions GmbH & Co. KG 2016. All rights reserved. Wireless Devices DECT WLAN OpenStage OpenScape New! OpenStage OpenStage SL4 professional DECT Phone S5 M3 Family WL3 Family Highly portable, powerful Excellent price to Industrial-grade phones: Integrate mobile users device with smart phone performance ratio IP65 protection, with your wireless LAN appearance Ex-certification variants High quality audio in WL3 Plus model for Multi-cell noisy environments Bluetooth-enabled for advanced security and capability Hands-free mode headset messaging Encrypted voice Headset port Panic Button transmission Improved surface resistance Vibra alarm (optional) 21 Copyright © Unify GmbH & Co. KG 2015. All rights reserved. Unify Circuit Unify, the most complete Communication & Collaboration portfolio Through Unify, Atos provides organizations of all sizes with the communication and collaboration tools which are the foundation of a modern digital workplace. Scientific computing Business computing IT modernization Next generation team collaboration from Open APIs and standards at the heart High reliability, Mission-critical Voice the cloud. of all Unify technologies Unified Communication & Single