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EXTREME OWNERSHIP MINDSET, STRATEGIES & TACTICS OF THE WORLD'S INSPIRING BEST

SALES, PROPERTY MANAGEMENT & MORTGAGE BROKING MAY 30 & 31, GOLD COAST, AUSTRALIA IN A RADICALLY CHANGED LANDSCAPE, LIVING AND BREATHING EXTREME OWNERSHIP WILL ENABLE YOU TO ADAPT AND SOAR INTO THE NEW ERA. TO LEVELS YOU’VE NEVER SEEN BEFORE - IN BUSINESS AND IN LIFE. WELCOME TO THE WORLD’S NO.1 TOTAL REAL ESTATE EMPOWERMENT EVENT. 43 OF THE PLANET’S MOST INSPIRATIONAL SHARE THEIR STRATEGIES OVER 2 LIFE-CHANGING DAYS. Meet our speakers AREC 2021

4 5 Meet our speakers AREC 2021

6 7 CONTENTS

10 Event Overview 30 Keynote Speakers 12 Full Program 46 Sales Speakers 14 Keynote Program 50 Property Management Speakers OWN 16 Sales Program 58 Mortgage Broker Speakers 18 Property Management Program 72 Ticket Packages THE 20 Mortgage Broker Program 74 The Gold Coast NEW 24 Major Keynote Speakers 80 About AREC

ERA8 9 EVENT OVERVIEW

1 iconic event. 43 visionaries. 2 destiny-defining days. It’s time to own the new era. In business and in life.

Adaptation and success begins with the ownership of strategies through which you’ll be able to control your every aspect of your business. And your life. own destiny – whatever the challenges. At AREC 2021 you’ll discover how keynote speaker, Elle Macpherson and 42 other inspirational achievers, In the stunning sensory playground of the Gold Coast, take ownership to the extreme. there is no better opportunity to reinvigorate yourself and your business. As they cover the crucial streams of Sales, Property Management and Mortgage Broking, you’ll learn the It’s time to own the new era. In business and in life.

10 11 FULL PROGRAM FULL PROGRAM

Day 1 Day 2

8.15 - 9.10am Ryan Holiday Ego Is The Enemy 8.15 - 9.00am Gary Vaynerchuk Practical Optimism

9.10 - 9.30am Matthew Pillios The Melbourne Super Growth Agent 9.00 - 9.20am Shane Brockelbank From Firefighter to Fighting Fit

9.30 - 10.00am Josh Phegan How to Have Your Cake & Eat It Too 9.10 - 9.40am Jason Back Business Productivity: Stop Being Busy & Start Producing Outcomes

10.00 - 10.40am John McGrath Lessons From The Lounge Room 9.20 - 10.10am Ryan Holiday The Obstacle Is The Way

10.40 - 11.25am Morning Tea 9.40 - 10.10am Jane Anderson Put Yourself Out There; The Power of Brand You

11.25 - 11.45am Angelo Nickolas How To Think. What To Do. 9.40 - 10.20am Mark Bunn Wisdom of Health, Happiness and High Performance

11.25 - 11.45am Fiona Blayney 2021 Vision; Same Same But Different 10.10 - 10.40am Kristen Hansen The Neuroscience of Leading Change

11.25 - 12.05pm Michael McQueen The Case for Character – Building Trust in An Age of Transparency 10.10 - 10.40am Anthia Koullouros I am Supremely Well; How To Counterbalance The Effects Of

11.45 - 12.05pm Simon Caulfield Power. People. Prospecting. Stress & Fear With Conscious Food & Lifestyle Wisdom

11.45 - 12.05pm Daisy Campbell A Business Based on People 10.20 - 10.40am Maria Milillo A Lifetime In Real Estate

12.05 - 12.35pm Mike Felton 2021 & Beyond. An Industry Update From The Top 10.40 - 11.25am Morning Tea

12.05 - 12.25pm Kate Smith 200 Sales a Year: From Basketball Pro to Real Estate Pro 11.25 - 11.45am Josh Tesolin 2 Years In & 2 Million GCI

12.05 - 12.25pm Jacinta Vear Lessons From a Year of Action 11.25 - 11.45am Kym Atherton The Power & The Passion

12.35 - 1.05pm Jeff Zulman What Happened to the Value of Your Brokerage Post COVID 11.25 - 11.55am Stuart Donaldson Fast Tracking Growth

12.25 - 12.45pm Andrew Lutze How To Make A 100 Sales & Live a Good Life 11.45 - 12.05pm Stefon Bertram True Leverage Through Mastering A Super Team

12.25 - 12.45pm Sophie McGuinness Hard Work Creates Results 11.45 - 12.05pm Jamie Billerwell Hard Work Creates Results

12.45 - 1.05pm Tanja Neven-Jones How To Have A Future Bigger Than Your Past 11.55 - 12.25pm Nick Gurry & The Mythical Broker & Agent Relationship;

12.45 - 1.05pm Adam Porteous Opportunities From Survival Hugh Francis Secrets To Getting It Right

1.05 - 2.15pm Lunch 12.05 - 12.25pm Carla Fetter The 4 Pillars To Real Estate Mastery

2.15 - 3.00pm Guy Winch Emotional First Aid - Part 1 12.05 - 12.25pm Natalie Wendell Our Journey To a New World New Zealand Style

3.00 - 3.45pm Jodie Fox Putting Yourself Into Your Customers Shoes 12.25 - 12.45pm Cathy Baker The Client For Life Program

3.45 - 4.30pm Jacqui Cooper A Champion Attitude 12.25 - 1.05pm Dr Amantha Imber Digital Distractions & Tech Temptations

4.30 - 7.30pm Networking Party 12.25 - 1.05pm Amanda Gore The Power of Joy - Creating Teams That are Engaged, Focused & Joyful

12.45 - 1.05pm Lisa Novak Mastering The Digital Door Knock

1.05 - 2.15pm Lunch

Speaker Key: 2.15 - 3.00pm Guy Winch Emotional First Aid - Part 2

3.00 - 4.00pm Elle Macpherson Insights Into Building a Brand That Transcends The Ordinary Major Keynote & Keynote Property Management facilitated by

Sales Mortgage Broker Lisa Wilkinson

4.00pm Finish

12 13 CONTENTS KEYNOTE PROGRAM

Day 1

8.15 - 9.10am Main Room Ryan Holiday Ego Is The Enemy

9.30 - 10.00am Main Room Josh Phegan How to Have Your Cake & Eat It Too

10.00 - 10.40am Main Room John McGrath Lessons From The Lounge Room

2.15 - 3.00pm Main Room Guy Winch Emotional First Aid - Part 1

3.00 - 3.45pm Main Room Jodie Fox Putting Yourself Into Your Customers Shoes

3.45 - 4.30pm Main Room Jacqui Cooper A Champion Attitude

Day 2

8.15 - 9.00am Main Room Gary Vaynerchuk Practical Optimism

9.20 - 10.10am Main Room Ryan Holiday The Obstacle Is The Way

10.10 - 10.40am Main Room Anthia Koullouros I Am Supremely Well; How To Counterbalance

The Effects of Stress & Fear With Conscious Food

& Lifestyle Wisdom

2.15- 3.00pm Main Room Guy Winch Emotional First Aid - Part 2

3.00 - 4.00pm Main Room Elle Macpherson Insights Into Building a Brand That Transcends

facilitated by The Ordinary Lisa Wilkinson

DAY 1 & DAY 2 PROGRAM

Keynotes14 15 CONTENTS SALES PROGRAM

Day 1

9.10 - 9.30am Main Room Matthew Pillios The Melbourne Super Growth Agent

11.25 - 11.45am Main Room Angelo Nickolas How To Think. What To Do.

11.45 - 12.05pm Main Room Simon Caulfield Power. People. Prospecting.

12.05 - 12.25pm Main Room Kate Smith 200 Sales a Year: From Basketball Pro to Real Estate Pro

12.25 - 12.45pm Main Room Andrew Lutze How To Make A 100 Sales & Live A Good Life

12.45 - 1.05pm Main Room Tanja Neven-Jones How To Have A Future Bigger Than Your Past

Day 2

9.00 - 9.20am Main Room Shane Brockelbank From Firefighter To Fighting Fit

11.25 - 11.45am Main Room Josh Tesolin 2 Years in and 2 Million GCI

11.45 - 12.05pm Main Room Stefon Bertram True Leverage Through Mastering A Super Team

12.05 - 12.25pm Main Room Carla Fetter The 4 Pillars To Real Estate Mastery

12.25 - 12.45pm Main Room Cathy Baker The Client For Life Program

12.45 - 1.05pm Main Room Lisa Novak Mastering the Digital Door Knock

DAY 1 & DAY 2 PROGRAM

Sales16 17 CONTENTS PROPERTY MANAGEMENT PROGRAM

Day 1

11.25 - 11.45am ARPM Fiona Blayney 2021 Vision; Same Same But Different

11.45 - 12.05pm ARPM Daisy Campbell A Business Based on People

12.05 - 12.25pm ARPM Jacinta Vear Lessons From a Year of Action

12.25 - 12.45pm ARPM Sophie McGuinness Hard Work Creates Results

12.45 - 1.05pm ARPM Adam Porteous Opportunities From Survival

Day 2

9.40 - 10.20am ARPM Mark Bunn Wisdom of Health, Happiness and High Performance

10.20 - 10.40am ARPM Maria Milillo A Lifetime In Real Estate

11.25 - 11.45am ARPM Kym Atherton The Power & The Passion

11.45 - 12.05pm ARPM Jamie Billerwell Hard Work Creates Results

12.05 - 12.25pm ARPM Natalie Wendell Our Journey to a New World New Zealand Style

DAY 1 & DAY 2 PROGRAM 12.25 - 1.05pm ARPM Dr Amantha Imber Digital Distractions & Tech Temptations Property

Management18 19 MORTGAGE BROKER PROGRAM

Day 1

11.25 - 12.05pm Mortgage Brokers Michael McQueen The Case for Character – Building Trust in An Age

of Transparency

12.05 - 12.35pm Mortgage Brokers Mike Felton 2021 & Beyond. An Industry Update From The Top

12.35 - 1.05pm Mortgage Brokers Jeff Zulman What Happened To The Value of Your Brokerage

Post COVID

Day 2

9.10 - 9.40am Mortgage Brokers Jason Back Business Productivity: Stop Being Busy & Start

Producing Outcomes

9.40 - 10.10am Mortgage Brokers Jane Anderson Put Yourself Out There; The Power of Brand You

10.10 - 10.40am Mortgage Brokers Kristen Hansen The Neuroscience of Leading Change

11.25 - 11.55am Mortgage Brokers Stuart Donaldson Fast Tracking Growth

11.55 - 12.25pm Mortgage Brokers Nick Gurry & The Mythical Broker & Agent Relationship; Secrets To

Hugh Francis Getting It Right DAY 1 & DAY 2 PROGRAM 12.25 - 1.05pm Mortgage Brokers Amanda Gore The Power of Joy - Creating Teams That are Engaged,

Focused & Joyful Mortgage

Brokers 21 Time to own the new decade. It starts with a seat at Australasia’s best real estate event. 22 23 MAJOR KEYNOTE SPEAKER Major Keynote Speaker

Monday 3.00-4.00pm (Via Satellite) Elle Macpherson INSIGHTS INTO BUILDING A BRAND THAT TRANSCENDS THE ORDINARY

A well-known figure in television, film, fashion and Giving your brand a business, Elle Macpherson has become one of the best- 01 purpose known faces and brand names in the world for over 35 years. Featured on the cover of Sports Illustrated a Adaptability is the big skill record-breaking 5 times and nicknamed ‘The Body’, Elle’s 02 popularity and success led her to work as an actress alongside some of the most diverse names in Hollywood, Brand sustainability the including , and Barbara way forward Streisand. 03

An astute businesswoman, she created her own highly successful brand of lingerie and bath & body products. A passion for wellness helped her develop the original SUPER ELIXIR with her doctor and then co-founded WelleCo in 2014 to share the benefits and her experience, as an advocate for wellness and champion for the brand.

Her charity work includes European Ambassador for RED, UNICEF and the Australian children’s charity Smile. She is internationally recognised as a global and inspiring icon and has won awards for her ingenuity and entrepreneurial vision, and continues to be an inspiration Elle Macpherson for women all over the world.

24 25 KEYNOTE SPEAKER Keynote Speaker

Monday 3.00-4.00pm (Facilitating Elle Macpherson) Lisa Wilkinson INSIGHTS INTO BUILDING A BRAND THAT TRANSCENDS THE ORDINARY

For more than three decades, Lisa Wilkinson has blazed an unprecedented trail through the Australian media landscape, initially in publishing, then on radio and now in television and online.

In every forum, she has achieved extraordinary success and earned widespread respect. Following her successful 12 years as co-host of the Nine Network’s Today Show, Lisa accepted a new challenge in late 2017 by agreeing to join the Ten Network as host of its prime-time award- winning news and current affairs program, The Project.

So highly is Lisa regarded throughout the Australian media industry, in the 2016 Australia Day Honours she was appointed a Member of the Order of Australia (AM) for her significant service to the print and broadcast media, as a journalist and presenter, and to a range of youth and women’s health groups.

A member of the Walkley Advisory Board, Lisa is a global ambassador of The Fred Hollows Foundation, as well as supporting numerous other charities. Lisa Wilkinson

26 27 MAJOR KEYNOTE SPEAKER Major Keynote Speaker

Monday 8.15 - 9.00am (Via Satellite) Gary Vee PRACTICAL OPTIMISM

Gary Vaynerchuk is a 5-time New York Times bestselling How to grow & nearly author, as well as a prolific angel investor with early 01 double your business investments in companies such as Facebook, Twitter, every year Tumblr, Venmo, and Uber. How to work long hours After establishing one of the first eCommerce wine 02 and staying physically & sites, WineLibrary and helping his father grow the mentally strong family business from $3M to$ 60M in sales, Gary has attained enormous success in the digital-marketing and Being the highest profile social-media space and leads top companies such as 03 agent where vendors ‘VaynerMedia’ and ‘VaynerX.’ trust you before you have even walked in their door

His charisma and uncanny ability to engage with audiences has made him one of the most sought after speakers alive today.

Not afraid to tell it like he sees it, Gary Vaynerchuk is an entertaining, thought-provoking business practitioner rooted in the notion of marketing in the year we live in and betting on one’s strengths to ensure a path to success and happiness. Gary Vee

28 29 KEYNOTE SPEAKER Keynote Speaker

Sunday 9.30 - 10.00am Josh Phegan HOW TO HAVE YOUR CAKE AND EAT IT TOO

Josh Phegan is the internationally renowned go-to Discover the best lead speaker, trainer and coach for high-performance real 01 sources in the business, estate agents and agencies. how to set the strategy, measure your results and adjust He is the number one preferred trainer for Australia's top 100 agents and top 50 women in real estate. He personally coaches some of the who's who in the Learn about customer 4.0 and what you need real estate industry, both new, emerging and high- 02 to do to adapt to win performance agents, with his number 1 sales agent more business and never writing in excess of $8.75m in fees, with over 196 compete again transactions. In 2017 he was the drawcard speaker at 208 events in the US, UK, New Zealand and Australia. Re-imagine what's 03 possible with technology He works with leading real estate agencies at both to scale the human touch training and boardroom levels. He hosts industry-leading and rapidly increase your events such as the Real Estate BluePrint and List Sell effectiveness Negotiate, is the producer behind the High-Performance podcast with Alexander Phillips. Dynamic, captivating and fast-paced. Josh Phegan

30 31 KEYNOTE SPEAKER Keynote Speaker

Sunday 3.45 - 4.30pm Jacqui Cooper A CHAMPION ATTITUDE

Jacqui Cooper has represented Australia in the sport of Dream it aerial skiing for over 20 years. Recruited at the age of 16, 01 she was by 1999 a World Champion, and in the decade that followed, came to dominate and revolutionise the Work for it sport. 02

In a long and decorated career, she has competed in 139 World Cup Events, nine World Championships and Achieve it has been selected to five Winter Olympic teams, the 03 first Australian woman in history to have enjoyed this honour. And with a record five world titles, 39 World Cup medals, 24 World Cup wins and three major World Championship medals, she is indisputably the greatest aerial skier of all time.

Since her retirement, she has put to use the entrepreneurial qualities and attributes that made her incredibly successful in sport and in business.

She has also written two books focusing on her journey with IVF, Frozen Hope and It Took 3 to Make Me. Jacqui Cooper

32 33 KEYNOTE SPEAKER Keynote Speaker

Sunday 3.00 - 3.45pm Jodie Fox PUTTING YOURSELF INTO YOUR CUSTOMERS SHOES

Consumer insights on Jodie was a co-founder and the creative director of Shoes how to gain them, how to of Prey. A banking and finance lawyer by trade and a 01 test them, and knowing dedicated creative, Fox created a perfect nexus of the when to move on corporate and creative worlds when she co-founded Shoes of Prey. Purpose & values of a 02 high-performance culture Identifying and serving a gap in the market for custom- made shoes at non-luxury prices, Shoes of Prey was Cultivating resilience and considered a global leader and innovator in 03 innovation mass-customisation and on-demand manufacturing. A fully vertically integrated business that raised over US$27 million in funding, and with more than six million shoes designed, Shoes of Prey changed the way the retail industry thought about product and manufacturing. Shoes of Prey ceased trading in August 2018. Now she is rebooting herself for her next venture.

In recognition of her work at Shoes of Prey, Fox was a judge at the World Retail Awards, lectured the Stanford Graduate School of Business MBA Class and regularly keynotes events including the National Retail Federation conference, Virgin Australia Melbourne Fashion Festival and the American Apparel and Footwear Association Executive Summit. Jodie Fox

34 35 KEYNOTE SPEAKER Keynote Speaker

Sunday 10.00 - 10.40am John McGrath BRAND YOU

John McGrath started his business in his living-room Ask better questions in 1988. He took McGrath Estate Agents from a lounge 01 room start-up in 1988 to one of Australia's most successful residential real estate groups. Establish what you want 02 to achieve John believes that living a fulfilling life is about maximising the potential of your life and business. He proposes real and achievable steps to attain clarity and Learn what holds you back reach your potential. John's core message is about 03 being the best person you can be. He applies this to your business and your life. John McGrath

36 37 KEYNOTE SPEAKER Keynote Speaker

Sunday 8.15 - 9.10am & Monday 9.20 - 10.10am (Via Satellite) Ryan Holiday EGO IS THE ENEMY & THE OBSTACLE IS THE WAY

Few writers have done more to bring ancient, timeless The destructive effects wisdom and cutting-edge marketing strategies together 01 of ego than Ryan Holiday. At the core of Ryan’s teachings is Stoicism, a philosophy he has brought back from Replacing it with humility ancient Rome and into the workplace, entrepreneurship, 02 and quiet confidence politics, and sports. By age 32, his philosophically driven bestselling books have not only sold nearly two million Strategies and tactics to copies but his latest book, Stillness is the Key, debuted as conquering ego a #1 NY Times Bestseller. 03

His works have directly influenced Super Bowl-winning teams New England Patriots, World Series champions Houston Astros, NBA Champions like San Antonio Spurs, and Olympic Gold Medalists, as well as sitting Senators, military leaders and some of the biggest and most important companies in the world like Google, Twitter and Microsoft.

With a thirst for knowledge outside academic norms, Ryan’s marketing career has been equally groundbreaking. Beginning at 21 as the Director of Marketing for American Apparel and through his creative agency, Brass Check, his clients consist of a who's who of hot brands and businesses. Ryan Holiday

38 39 KEYNOTE SPEAKER Keynote Speaker

Sunday 8.15 - 9.10am & Monday 9.20 - 10.10am (Via Satellite) Guy Winch EMOTIONAL FIRST AID - PART 1 & PART 2

Licensed Psychologist Guy Winch is a leading advocate Dealing with the day to for integrating the science of emotional health into our 01 day rejection of being in a daily lives, workplaces, and education systems. Guy’s sales environment books, The Squeaky Wheel, Emotional First Aid: Healing Rejection, Guilt, Failure, and Other Everyday Hurts, and Maintaining a healthy How to Fix a Broken Heart, have been translated into 27 02 balanced relationship languages and his three TED Talks have garnered over at home twenty million views. If you feel dark & lonely He writes the science-based advice column Dear Guy 03 what can you do? for TED.com and the Squeaky Wheel Blog for Psychology Today.com and is the co-host of the upcoming podcast Dear Therapists on iHeartRadio. His advisory work includes Lipton/Unilever’s Unlonely campaign and startup Alma. He maintains a private practice in New York City and is a member of the American Psychological Association. Guy Winch

40 41 KEYNOTE SPEAKER Keynote Speaker

Monday 10.10 - 10.40am Anthia Koullouros I AM SUPREMELY WELL; HOW TO COUNTERBALANCE THE EFFECTS OF STRESS & FEAR WITH CONSCIOUS FOOD & LIFESTYLE WISDOM.

Anthia Koullouros is a renowned naturopath and A fresh take and deep herbalist. Paying homage to the 18th Century 01 dive into what are the real Apothecary and herbal remedies, she has brought causes for feeling unwell old-world charm to modern Naturopathy. Anthia believes and stressed out that education is the cornerstone to debunking food and health myths, and providing clear and simple, no- Inspire the importance of nonsense, fad-free, sustainable solutions that feed the 02 everyday wellness in order to prevent disease in light mind and body. of current concerns about immunity / coronavirus. Her mission is simple - To provide honest, natural and Foundational health and considerate remedies that don’t hurt the earth. To make disease prevention is key! healthy living the new normal – and prove it can be beautiful and delicious, too. To bring good health to the Simple and clear ways to world, starting with you. 03 strengthen your health on a daily basis Anthia Koullouros

42 43 It’s a new era. A different game. Are you ready to reinvent yourself and rise again? To adapt to a new field full of unexpected opportunities.

44 45 SALES SPEAKERS SALES SPEAKERS Sales Speakers

Sunday 9.10 - 9.30am Sunday 12.05 - 12.25pm Matthew Pillios Kate Smith THE MELBOURNE SUPER GROWTH AGENT 200 SALES A YEAR: FROM BASKETBALL PRO TO REAL ESTATE PRO

1. How to grow & nearly double your business every year 1. Market share and area domination 2. How to work long hours and stay physically & mentally strong 2. How to transact approximately 200 deals per year

while remaining client focused 3. Creating trust before you have even walked in the door 3. Resilience

Sunday 11.25 - 11.45am Sunday 12.25 - 12.45pm Angelo Nickolas Andrew Lutze HOW TO THINK. WHAT TO DO HOW TO MAKE A 100 SALES AND LIVE A GOOD LIFE

1. Shift your thinking 1. How to maintain a high level of performance (over 100 sales per year) without living in chaos 2. Day to Day tactics 2. Structure and simple disciplines to bulletproof 3. Agent Growth Formula consistency, regardless of market conditions

3. Living a good life, work life and family life without compromising your service and performance levels

Sunday 11.45 - 12.05pm Sunday 12.45 - 1.05pm Simon Caulfield Tanja Neven-Jones POWER. PEOPLE. PROSPECTING. HOW TO HAVE A FUTURE BIGGER THAN YOUR PAST

1. Leaving each client, colleague or person in a better 1. Mindset – how to be focussed, proactive and place than how we found them comfortable in uncomfortable times

2. The capacity to cause change, produce effects or 2. Understanding that knowledge is power, potentially influence others the importance of training monthly

3. Mining for gold! 3. World class service. Past clients are the lifeblood of any business Day 1

46 47 SALES SPEAKERS SALES SPEAKERS Sales Speakers

Monday 9.00 - 9.20am Monday 12.05 - 12.25pm Shane Brockelbank Carla Fetter FROM FIREFIGHTER TO FIGHTING FIT THE 4 PILLARS TO REAL ESTATE MASTERY

1. Real estate is a relationship based business 1. How to transition from being a PA to a standalone agent 2. Learning how to manage vendors to keep their expectations real 2. How to manage a team who can handle over 100 transactions in a year 3. How not to lose the business based on fees 3. How much easier it is to grow your business when you specialise in a property type, area, price range and location

Monday 11.25 - 11.45am Monday 12.25 - 12.45pm Josh Tesolin Cathy Baker 2 YEARS IN AND 2 MILLION GCI THE CLIENT FOR LIFE PROGRAM

1. If you're good enough - you're old enough 1. Develop a customised approach for every client to exceed expectations 2. Using leverage in sales 2. Learn 10 key strategies to unlock your community & 3. Trust and your super power build lifetime connection

3. Create a vision & life plan, to make sure you live your best life

Monday 11.45 - 12.05pm Monday 12.45 - 1.05pm Stefon Bertram Lisa Novak TRUE LEVERAGE THROUGH MASTERING A SUPER TEAM MASTERING THE DIGITAL DOOR KNOCK

1. Build a team culture of accountability 1. Selling properties off the back of social media for record prices in record time frames! 2. Unlimited leads through systems & CRMs 2. Authentically building social media platforms 3. Remain at peak-performance with endless capacity 3. Being innovative and not afraid to do what others are Day 2

48 49 PROPERTY MANAGEMENT KEYNOTE SPEAKER Property Management Keynote Speaker

Monday 9.40-10.20am Mark Bunn WISDOM OF HEALTH, HAPPINESS AND HIGH PERFORMANCE

As one of Australasia’s leading health and performance Uncover the secrets of researchers, former AFL footballer and best-selling 01 the world’s healthiest, author of ‘Ancient Wisdom for Modern Health’, Mark longest-living people Bunn understands the difficulties facing workers and organisations today – high stress, poor sleep, negativity, Practical, down-to-earth, poor work-life balance, low motivation and workplace 02 solutions to reduce stress morale. and improve motivation

Mark’s unique blend of both Eastern and Western Why happiness is the key health-science uses the secrets of the world’s healthiest, 03 to work life success longest-living people and highest performing business people, to help overcome these issues with simple, down-to-earth solutions that audiences love.

Real health advice (you’ll never hear about calories or fats with Mark!), Mark believes there are issues more important to our health than fad diets and extreme exercise regimes – happiness, good relationships, work enjoyment and a sense of community or team. Mark Bunn

50 51 PROPERTY MANAGEMENT KEYNOTE SPEAKER Property Management Keynote Speaker

Monday 12.25 - 1.05pm Dr Amantha Imber DIGITAL DISTRACTIONS & TECH TEMPTATIONS

Dr Amantha Imber is an innovation psychologist, Evidence-based strategies best-selling author, and founder of Australia’s leading 01 that will help you transform innovation consultancy Inventium. Inventium has your work habits been recognised as one of Australia’s fastest-growing companies in the BRW Fast 100 list, and was also How behaviour is awarded the BRW Client Choice Award for Best 02 killing your ability to do Management Consultancy in Australia. In 2016, Amantha impactful work was inducted into the Australian Business Women’s Hall of Fame. Practical strategies 03 to turbo-charge your progress With a PhD in organisational psychology, Amantha has helped companies such as Google, Apple, Coca- Cola, Disney, LEGO, American Express, Virgin Australia, Commonwealth Bank and many others innovate more successfully. Amantha was recently a finalist in the Telstra Business Women of the Year awards.

Amantha is the co-creator of the Australian Financial Review’s Most Innovative Companies list, an annual list that Inventium compiles, ranking Australia and New Zealand’s top innovators. Dr Amantha Imber

52 53 PROPERTY MANAGEMENT SPEAKERS PROPERTY MANAGEMENT SPEAKERS Property Management Speakers

Sunday 11.25 - 11.45am Sunday 12.25 - 12.45pm Fiona Blayney Sophie McGuinness 2021 VISION; SAME SAME BUT DIFFERENT HARD WORK CREATES RESULTS

1. Let’s open up the mental filing cabinet 1. Growth momentum is all in mindset

2. Lessons from start-up alley 2. When everything changes, nothing changes

3. What we can learn from using a Thermomix 3. Relationships, resilience, results

Sunday 11.45 - 12.05pm Sunday 12.45 - 1.05pm Daisy Campbell Adam Porteous A BUSINESS BASED ON PEOPLE OPPORTUNITIES FROM SURVIVAL

1. 300 – 3000 in 3 years 1. Battling though the turmoil of a summer filled with fire

2. 14 acquisitions and organic growth 2. Beyond the flames, managing a wider impact

3. A powerhouse of passion 3. Insights into lives filled with courage

Sunday 12.05 - 12.25pm Jacinta Vear LESSONS FROM A YEAR OF ACTION

1. 2021 brought rapid change, what we kept

2. New solutions new results

3. Serving internal and external customers Day 1

54 55 PROPERTY MANAGEMENT SPEAKERS PROPERTY MANAGEMENT SPEAKERS Property Management Speakers

Monday 10.20 - 10.40am Monday 11.45 - 12.05pm Maria Milillo Jamie Billerwell A LIFETIME IN REAL ESTATE HARD WORK CREATES RESULTS

1. Lessons from a portfolio of 72,000 1. A multifaceted approach to growth

2. Bringing it all together, the collaborative office 2. Energy, enthusiasm and effort

3. A customer centered approach 3. Building relationships that last beyond the dotted line

Monday 11.25 - 11.45am Monday 12.05 - 12.25pm Kym Atherton Natalie Wendell THE POWER AND THE PASSION OUR JOURNEY TO A NEW WORLD NEW ZEALAND STYLE

1. The story behind the results 1. Approaching the world at the coal face 2. With the right people you can do anything 2. Inside secrets for high productivity 3. Early adopter of change or watch and wait? 3. An unconventional approach to work Day 2

56 57 MORTGAGE BROKER KEYNOTE SPEAKER Mortgage Broker Keynote Speaker

Sunday 11.25 - 12.05pm Michael McQueen THE CASE FOR CHARACTER – BUILDING TRUST IN AN AGE OF TRANSPARENCY

Michael McQueen is a multi-award winning speaker, Credibility. Brands and trend forecaster and bestselling author of eight books. 01 leaders must be authentic With clients including KPMG, Pepsi and Cisco, he has and believable helped some of the world’s most successful brands navigate disruption and maintain momentum. Consistency. The 02 customer and brand experience must be Michael is a regular commentator on TV and radio and reliable and dependable his work has featured in publications ranging from the UK Daily Mail to Medium.com and the Huffington Post. Clarity of purpose. The In addition, Michael is a familiar face on the international organization or business conference circuit having shared the stage with the likes 03 must have reason for of Bill Gates, Dr John Maxwell and Apple co-founder being that shapes Steve Wozniak. culture and transcends commerciality Michael has spoken to over 500,000 people across 5 continents since 2004, and is known for his engaging, entertaining and practical conference presentations. Having been recently named Australia’s Keynote Speaker of the Year, Michael was inducted into the Professional Speakers Hall of Fame. Michael McQueen

58 59 MORTGAGE BROKER KEYNOTE SPEAKER Mortgage Broker Keynote Speaker

Monday 9.40 - 10.10am Jane Anderson PUT YOURSELF OUT THERE; THE POWER OF BRAND YOU

Jane Anderson is a Strategic Communications expert. Avoiding burnout With over 20 years’ experience in Personal Branding, 01 Content Creation and Lead Generation she has worked with over 100,000 people on building more trust and influence in their businesses and brands. Her clients Creating your highest include Virgin Australia, Lego, Ikea, Rio Tinto and 02 level of productivity Origin Energy.

Jane’s blog was recently voted in the top 6 branding Leading an inspired and blogs in Australia and in the top 30 branding gurus 03 engaged life globally. She has won International Stevie Awards for Women in Business and nominated in the Telstra Business Women Awards 4 times.

She is the host of the iTunes podcast "The Jane Anderson Show" interviewing people like Seth Godin and has been featured in Business Insider, Sky Business, Sydney Morning Herald and The Age. A prolific writer she is the author of seven books including “Catalyst Content: How to create 12 months’ worth of Content in 2 days”. Jane Anderson

60 61 MORTGAGE BROKER KEYNOTE SPEAKER Mortgage Broker Keynote Speaker

Monday 11.25 - 11.55am Kristen Hansen THE NEUROSCIENCE OF LEADING CHANGE

Kristen Hansen is founder and director of EnHansen The need to be Performance providing leadership and sales training, 01 consistently changing coaching and presenting to Australian corporations.

Kristen’s background is 20 years Sales Management and Innovating to stay in Director roles with large Australian companies such as 02 the game News Limited, Fairfax and Pacific Dunlop. EnHansen Performance focuses on the use of neuroleadership, neuromarketing and emotional intelligence experts, The neuroscience behind research and related assessments to help leaders 03 change and sales people develop their personal, professional and people skills to achieve success and purposeful relationships.

Kristen has been fascinated to learn from experts in their field of neuroleadership, neuromarketing, brain-training, neuro-feedback mindfulness and emotional intelligence and continues to work and develop programmes in conjunction with these experts. Kristen Hansen

62 63 MORTGAGE BROKER KEYNOTE SPEAKER Mortgage Broker Keynote Speaker

Monday 11.25 - 11.55am Stuart Donaldson FAST TRACKING GROWTH

Founder and owner of Banyan Co, Stuart Donaldson is Connecting with the right an experienced banking and finance executive, educator, 01 partners business coach and financial advocate for owners of small to medium enterprises. As a facilitator, Stuart has conducted hundreds of seminars, workshops, and Creating your own self- keynote addresses across USA, Australia, New Zealand, 02 sustaining eco-system Asia-Pacific Region and Singapore.

He has worked alongside scores of mortgage and Taking the road less finance brokers, business owners, franchise groups, 03 travelled industry associations and professionals and has earned an enviable reputation.

He is a frequent facilitator and presenter for the mortgage broking profession, a business coach and mentor to broking businesses nationally. Market- leading associations, banks and aggregators engage Stuart to conduct workshops and training at industry events, national roadshows, and boot camps. In the US Stuart has been engaged as a keynote speaker for the National Association of Mortgage Brokers, and facilitates workshops for major franchise groups.

Stuart is driven by his unique ability to transform his Stuart Donaldson audiences’ view of theory and concepts from confusing and complex to simple and intuitive.

64 65 MORTGAGE BROKER KEYNOTE SPEAKER Mortgage Broker Keynote Speaker

Monday 12.25 - 1.05pm Amanda Gore THE POWER OF JOY - CREATING TEAMS THAT ARE ENGAGED, FOCUSED AND JOYFUL

For more than 25 years, Amanda Gore has been one of You were born with the America’s and Australia’s most admired experiential 01 capacity for joy. Use it! speakers.

She uses the principles of emotional intelligence to Strategies to bust stress, transform the spirit of people and cultures by changing 02 fear less, deal with change perceptions, improving relationships, connecting and collaborate effectively people, managing change, leadership, innovation, and team dynamics. Amanda believes success in business is Getting real about what is always about feelings – the way we feel about a product, 03 really causing our stress organization or person influences how we behave and informs our decisions about how we spend or who we conduct business with. Until we change our perceptions, we won’t change our behaviour.

Amanda’s presentations changes perceptions… And feelings. Author of five books and several video and audio training programs, Amanda is also the CEO of the JOY Project and has a bachelor's degree in physiotherapy, a major in psychology, and expertise in ergonomics, stress management, group dynamics, neurolinguistics, neuroscience, and occupational health. Amanda Gore

66 67 MORTGAGE BROKER SPEAKERS MORTGAGE BROKER SPEAKERS Mortgage Broker Speakers

Sunday 12.05 - 12.35pm Monday 9.10 - 9.40am Mike Felton Jason Back 2021 AND BEYOND. AN INDUSTRY UPDATE BUSINESS PRODUCTIVITY: STOP BEING BUSY & FROM THE TOP START PRODUCING OUTCOMES

1. A regulatory update 1. The key to productivity in an ever increasing ‘busy’ world

2. State of broker market 2. How to build a solid foundation in your business from

3. Preparing for the 2022 review day one

3. The four steps on how to change for good

Sunday 12.35 - 1.05pm Monday 11.55 - 12.25pm Jeff Zulman Nick Gurry WHAT HAPPENED TO THE VALUE OF YOUR HOW HAS COVID IMPACTED YOUR MORTGAGE BROKERAGE POST COVID TRAIL BOOK OR RENT ROLL VALUE AND ABILITY TO BORROW?

1. Insights into values of trail books over the past years and see how you stack up 1. Learn what trail books and rent rolls are fetching and

the factors that influence increased valuations 2. Learn how this translates into how much you can borrow against these assets and typical sale terms 2. Learn from a lender about what scares and delights

credit officers 3. Identify a number of actionable focus areas for creating additional value in your business and book 3. Leave with an indicative value for your trail book or rent roll and how much you could borrow against it Day 1 + 2

68 69 70 71 CONTENTS TICKET PACKAGES

Platinum Package $1,150

• Access to the VIP platinum lounge • Premium reserve auditorium seating for all general sessions • Exclusive exposure to AREC 2021 speakers within the Lounge • Premier AREC concierge access • Platinum Pass is limited to only 250 delegates

Gold + Accommodation Package $1,348

• All inclusions from AREC Gold Pass plus: 2 nights at The Star Gold Coast in a Superior Deluxe Room (Saturday 29th May – Monday 31st May) • Access to all general sessions • Access to the AREC 2021 Exhibition Hall • Catered morning tea & lunch

Gold Package $850

• Conference pass with access to all general sessions • Access to the AREC 2021 Expo Hall • Catered morning tea & lunch • Conference workbook and pen • Gold Coast Tourism concierge access • Free-of-charge bus service from Gold Coast Airport to major Broadbeach hotels

Exhibition Package $200

• Access to the AREC 2021 Expo Hall • Catered morning tea and lunch • Complimentary Coolangatta Airport shuttle buses on 30/05/21 & 1/06/21 AREC 2021

Networking Party $50.00 (Add-on)

• Join your fellow delegates after Day 1 to download on all of your learnings Ticket • Inclusive of food, drinks & entertainment. Located in the Exhibition Hall

Register online at arecconference.com or call 1800 335 336 Packages72 73 CONTENTS THE GOLD COAST AREC has partnered with The Star

The Gold Coast’s premier entertainment destination includes luxurious accommodation, a host of fabulous some of the best dining options, sophisticated bars and, of course, The hotels on the Star Casino. Gold Coast Avani Broadbeach

Live large on the beautiful Gold Coast, taking in the promise of sun, sand and surf. Whether in town for business or play, at the brand new Avani Broadbeach Gold Coast Residences, you’re only a skip and a hop from all the action.

Peppers Broadbeach

Rising 77 storeys high, Peppers Broadbeach redefines luxury beachfront accommodation, complete with a hatted restaurant, an indulgent spa and an awe-inspiring ocean panorama.

To book your accomodation visit arecconference.com or call 1800 335 336

74 75 CONTENTS THE GOLD COAST

The Gold Coast’s premier entertainment destination includes luxurious accommodation, a host of fabulous dining options, sophisticated bars and, of course, The Star Casino.

The top 10 things to do during your stay

01 Burleigh Heads 02 Mount Tamborine

National Park A drive up the mountain is a great day out and will feel more country than coast, with the choice of hinterland The Gold Coast’s quintessential calm water spot, where hikes for all abilities, such as Cedar Creek Falls track Tallebudgera Creek feeds out to the Coral Sea and the or the more advanced Witches Falls and Sandy Creek clear blue water of the creek is calm and inviting. Swim, Circuits. Otherwise stay in the village which is full of paddleboard, kayak or picnic. For an even more private antiques, artworks, cafes and boutique shopping. section of the creek, head over to the Burleigh Heads National Park side.

76 77 THE GOLD COAST THE GOLD COAST

03 Beach Day 04 Wine & Dine 07 Kayak & Picnic 08 Markets & Galleries

The brilliant beaches are why it’s called the Gold Welcome to Food & Wine Buff’s Paradise. Burleigh The Gold coast is known for its beautiful beaches Grab a coffee and enjoy some culture. From unique Coast. And there are several to choose from. Pack Heads, Palm Beach, Nobby Beach, Currumbin and bays, so hire a kayak and explore it by water. shops to local markets to the latest exhibition at your towel, sunscreen, flippers (and a board if Estuary, Rainbow Bay and Coolangatta have There are plenty of places to finish with a picnic the Gold Coast City Gallery. There are over 20 local, you’ve got one) and head for Surfers Paradise, countless dining and drinking hotspots. and a nice cold beer. national and international exhibitions every year. Broadbeach, Nobby Beach or Mermaid Beach.

05 Bike Ride & BBQ 06 Paddleboarding 09 Rock Pools 10 Whale Watching

Hire a bike and explore the neighbourhood before This is one of the most rewarding water activities The beach isn’t the only place to cool off. What used There are plenty of local whale watching groups cooling off at the beach. Then relax with or in terms of fitness and fun. It’s great to do socially to be a secret spot for locals’, Currumbin rock pools with which you can experience the world’s most family at one the countless free BBQ areas around and always puts your core strength and balance to are now a popular and quite stunning hinterland amazing passing traffic. Witnessing these gentle the Gold Coast. the test. waterhole. Enjoy a dip, a picnic and a blissful nap in giants as they migrate up and down the coast, is the shade. something you’ll remember forever.

78 79 FOUNDER WELCOME

About AREC IN 1995, JOHN MCGRATH MADE THE DECISION TO ATTEND A REAL ESTATE CONFERENCE IN THE USA.

His desire was to access top-level thinking that would benefit his role in Australian real estate as well as improving our industry as a whole.

Inspired by the high standard of training and actionable ideas he gained when he met and learnt from America’s top agents, John returned to Sydney with an enormous understanding of the value these conferences bring. Frustrated that no similar conference existed in Australia, John invited the US presenters to speak in Australia. They accepted and shortly afterwards, John became an early market disruptor, staging the first AREC conference.

The AREC brand was founded on the belief that regardless of what the market is doing, it’s what you’re doing that’s important – there is no reason not to be successful. Today, the conference has grown exponentially over 20 years, attracting the world’s leading speakers, motivational coaches and industry shapers, including our home-grown visionaries and experts. More than 4,000 attendees take away phenomenal content to help them take control of their destiny.

AREC is proud to be part of their story.

80 81 EXTREME OWNERSHIP

arecconference.com | 1800 335 336