The rst and only PAN-Regional Magazine Years Middle East - Africa - Asia and beyond 2001-2018 el C ebr ati ng

Vol. 8 Issue 8, No. 66, September 2018

TURKISH CARGO Building bridges between continents The Lounge Fatih CIĞAL, Senior Vice President of Cargo Marketing,Turkish Cargo

CSQ Tool: Designed India's woes Global food to raise new global in transporting consumer trend standards for the 27 32 pets 36 changes for air cargo industry the better Wilson Kwong HACTL, CEO www.aircargoupdate.com

EDITORIAL Editor’s Note Hiccups Monthly: Vol 08 | Issue 08 | No. 66 2018 is almost winding down but it's painting a different Middle East, Africa, Asia & beyond picture than what business analysts had positively forecast earlier with uncertainties looming in the horizon.

With international politics inevitably intertwined with global trade, any adverse policies will affect the movement of goods and consumer consumption.

The United States' proposed additional US$200 billion tariffs on Chinese goods is a worrying scenario not only for China but for the entire international business community, major industries like air freight in particular.

The 25 percent US tariffs levied on Chinese goods valued at US$34 billion early this year, which China matched up, already negatively impacted trade volumes worldwide. Ditto for European, Canadian and Mexican steel and aluminum products.

Experts, however, said in the long run, the US stands to lose more in the trade war it launched in a bid to promote an Chief Editor America First economy versus a globalized economy. Gemma Q. Casas gemmadimensionsmedia.com In this edition, we briefly touched on this subject and how Contributors Nirmala Rao the air freight industry rose to the challenge of helping Ayesha Rashid survivors of flood-ravaged Kerala in southern India. Still in ayeshaaircargoupdate.com

Sales Marketing India, we'll bring you pet owners' rising concern on safely Israr Ahmad transporting their pets and the costs associated with it. isrardimensionsmedia.com Tousif Ahmed We'll also share with you the latest industry standard tousifdimensionsmedia.com upgrade tool initiated by trade bodies that will have an Head Operations Jamal Ahmad impact on how business is done in the cargo world. jamaldimensionsmedia.com Photo Journalist We'll also bring you stories of how technology is changing Wasim Ahmed wasimdimensionsmedia.com the trucking industry and the scale on which it can Cr eative Head potentially speed up the logistics of delivering goods even Mohammed Imran in the farthest places on earth. imrandimensionsmedia.com

These and more in this latest edition of Air Cargo Update.

Gemma Q. Casas Editor-in-Chief

t

CONTENTS n e t ember 2018 Sept n

Cover Story TURKISH CARGO o 22 Building bridges between continents

The Lounge Global 08 News

C 09 'Traveling broadens FedEx new ight to the mind' Vietnam with link to China to benet UAE traders

Feature 36-Global food consumer 27 trend changes for the better CSQ Tool: Designed to raise new global standards for the air cargo industry

43 - Airlines Turkish Airlines reaches record load factor of 85.3% in July Delta & CBP launch biometric boarding test in Detroit 32- India's woes in 47 - Airports transporting pets Sharjah Airport handles 5.731M passengers in H1 2018 New Zealand phases out departure cards at airports 38-Trucking: 53- Technology: India's trucking industry AK-47 Russian maker competes Tesla moves one mile at a time for better days with CV-1 electric supercar 51 - Executive Moments Lufthansa Group names new General Manager for sales in Kuwait

53 - Technology Beware of mobile banking Trojans

54 - Upcoming Events

The L UNGE

'Traveling broadens the mind'

I don't have a lot of free time but when I do, I tend to spend it with my family, or “jogging. I think it's important to maintain a good work/life balance, and also to keep fit. Wilson Kwong

The executive lifestyle is inescapable and can HACTL, CEO be punishing, so you need “ to mitigate its worst potential impacts.

Hong Kong Air Cargo Terminals Limited (HACTL) is one of Kwong said his typical day is spent with “meetings, meetings the leading air cargo terminal operators in the world and and meetings.” heading this global organization is Wilson Kwong, an “Seriously, I do like to engage people whether it is with energetic, pragmatic and innovative UK-educated lawyer customers, colleagues or external stakeholders. Not all my and chartered surveyor born and raised in Hong Kong. meetings are in the boardroom. I make a point of meeting In between his busy schedules and meetings, Kwong with my customers and staff at different locations squeezed in an email interview with Air Cargo Update for throughout our giant facility. That's the best way for me to this edition of The Lounge. keep a finger on the pulse of this fast-paced business,” he Kwong began his career as duty manager trainee for said. Jardine Aviation Services which mainly requires tours to and Stress is part of Kwong’s job and being in a competitive serving different parts of the organization. industry the pressure keeps building on. “I still remember being a check-in agent for, among But he said “not all stress is bad. My job is pressured, but I others, British Airways and Air China. I have always been must say it's also enjoyable – I relax through spending time fascinated about working at an airport and I still have fond with my kids, although at times going through their memories about the experience,” he fondly recalls. homework can be equally stressful!” His career flourished within the Jardine Matheson Group His previous job entails lots of travels which Kwong finds and was entrusted to handle important projects which therapeutic whether it's for leisure or business. include Singapore's Marina Bay Financial Center, among “I used to travel a lot some years ago, and my new job at many others. HACTL means I am happily starting to travel a lot once again. In March 2018, Kwong joined HACTL and accepted the I enjoy traveling and meeting people from different challenges that come with the position in the very countries and cultures; it's fascinating and broadens the competitive air cargo industry. mind. I don't think I have a dream place to visit yet, but “I feel so lucky and privileged to lead this iconic and maybe I'll find one in the course of my work travels, and then globally-renowned business, and I am so excited by all the I'll take the family back there,” he said. opportunities that lie ahead,” said Kwong. Whenever he has free time, Kwong says he spends it with “I am very fortunate to be joining this industry at an his family, his most treasured possession, or jogging to stay exciting time with growing air cargo demand – whether fit. through e-commerce or just growing global trade in general This CEO is also fond of reading, mostly about practical, (and I hope trade wars don't take off, by the way, as it business or educational materials, which he says are helpful benefits no one). Locally in Hong Kong, I see lots of exciting tools to keep up with the changing times. opportunities ahead through further use of technology at Asked about his life philosophies, Kwong shared: “Be our already highly automated terminal, and growing sincere, be curious, and constantly challenge and see how to demands for our services as a result of the Greater Bay Area make the status quo better – because you can. Believe in initiative, and the impending opening of the Hong Kong- yourself: If you think you can succeed, you will. Be passionate Zhuhai-Macau Bridge,” he added. about what you do. You'll do a better job, and you'll enjoy As CEO of one of the world's largest air cargo terminals, your work more.”

FedEx new flight to Vietnam with link to China to benefit UAE traders

DUBAI: FedEx Express's new flight to Hanoi connecting to the FedEx Hub in Guangzhou, China will significantly improve transit times by two business days between the UAE and Vietnam, ultimately benefitting traders in the routes. FedEx Express, a subsidiary of FedEx Corp. (NYSE: FDX) and the world's largest express transportation company, says this is good for the economy as Vietnam is fast becoming a growing trade partner for the UAE. “Vietnam is a growing trade partner for the UAE, and with our new connection to Hanoi we are able to offer our customers even more access to the country's thriving economy,” said Jack Muhs, regional president, FedEx Express Middle East, Indian Subcontinent and Africa (MEISA). “FedEx has served Vietnam since 1994 and was the first international express transportation company to operate its own flights into and out of the country. As one of the world's fastest-growing economies, Vietnam is experiencing rapid development of manufacturing and high-tech industries, a surge in e- commerce, and a growing demand for healthcare services and products. This new flight will give our customers quicker, more convenient service between the UAE and Vietnam,” he added. In 2009, the UAE and Vietnam signed trade agreements, which led to total trade between the two countries reaching close to US$9 billion in 2017. With increased access to Vietnam through the new Hanoi-Guangzhou FedEx Express link, which operates four times a week, businesses in the UAE will have the opportunity to send and receive shipments more conveniently than ever before. Through the FedEx Hub located in Dubai, UAE customers have access to fast and reliable delivery to more than 220 countries and territories, through an extensive global air-and-ground network, the company said.

GLOBAL NEWS

13 Emirates SkyCargo flights transport The Khalifa Bin Zayed Al Nahyan Foundation has also collected millions relief goods to flood-ravaged Kerala through UAE-based Indian tycoons and businesses for Kerala flood victims, a few hours only after it launched its relief campaign in response to the directives of UAE leaders to form a national emergency committee to provide assistance to the flood-stricken Indian state. Indian businessmen Yusuff Ali M.A., owner of the Lulu Hypermarket chain worldwide, and Dr. B. R. Shetty, Chief Executive Officer, Executive Vice Chairman of NMC Health PLC, have donated AED5 million each, in response to the UAE emergency campaign for standing by the flood- DUBAI: Emirates SkyCargo carried Emirates says it flew more than a hit victims. over 175 tons of relief cargo to flood- dozen flights to Kerala to carry the Dr. Shamsheer Vayalil, Chairman ravaged Kerala in southern India relief goods, which include lifesaving where close to 500 people died and a boats, blankets and dry food items, and Managing Director of UAE-based million more were displaced after donated by various UAE-based VPS Healthcare, has also donated weeks of heavy monsoon rains in businesses and organizations for the AED26 million towards the relief August. flood victims. The cargoes were campaign for Kerala. Kerala, known as “God's own carried to Thiruvananthapuram—the The Indian government says country”, suffered landslides and nearest online Emirates station to rehabilitation in Kerala would take heavy floods after water were released areas most affected by the flood. years with over 10,000 km of highways from some dams filled to the brim The United Arab Emirates, home to and roads and hundreds of bridges following weeks of nonstop monsoon about 900,000 people from Kerala, destroyed apart from crops in millions rains. Urbanization and deforestation was among the first countries to offer of hectares and countless houses that were also blamed in the calamity. help to the devastated Indian state. were washed away.

High value race horses travel from Luxembourg to Jakarta for the Asian Games

LUXEMBOURG: Some high value expert staff, with race horses from Luxembourg were high professional safely transported to Jakarta, s t a n d a r d s a n d Indonesia to compete in the customized horse equestrian part of the Asian Games stalls, in accordance held from August 18 to September 1. with int’l require- C a r g o l u x A i r l i n e s s a i d t h e ments to guarantee thoroughbreds were transported via an optimal flight. a custom-designed HMC stalls which A major industry provide increased stability with player in the trans- double layer pallet base that reduces portation of horses the motion feeling, greatly reducing by air, Cargolux says stress for the horses while traveling its dedicated team of on air. experts regards each qualified. It transports about 3,000 Based on the Olympic Games animal as a special responsibility that horses a year to different desti- format, the equestrian games is held has to be treated with utmost care. nations. With up to three horses per every four years in an Asian or Middle The company is a member of ATA, h o r s e s t a l l , t h e a i r l i n e c a n Eastern city and gathers the best the Animal Transport Association, accommodate 84 horses on its athletes from across the region. whose aim is to ensure that animal Boeing 747-400 freighters and up to The horses traveled with Cargolux handlers and attendants are fully 90 on the 747-8F.

GLOBAL NEWS American Airlines posts record setting quarter in 2018 C o m m e r c e high-visibility large project shipments, r e l a t e d such as the movement of more than m o v e m e n t s 4 2 5 t o n s o f e n g i n e a n d a u t o c o n t i n u e t o a c c e s s o r i e s f r o m J a p a n — t h e s u p p o r t equivalent of 1,800 massive V8 s i g n i fi c a n t engines, and; the sponsorship and growth across transportation of valuable artwork t h e n e t w o r k , from Madrid to the San Antonio particularly out Museum of Art. of Asia, Europe “Our entire team is thrilled to have and Brazil, while achieved such a strong second quarter flowers, fruits & and June for 2018,” said Lori Sinn, pharmaceuticals M a n a g i n g D i r e c t o r , R e v e n u e FORT WORTH, Texas: Driven by were the largest growing commodities Management, American Airlines nearly 350 million pounds (158 million throughout the time frame. Cargo. kilograms) of freight, up from 318 Other factors that drove the success “This is a fitting indicator of the million (144 million kilograms) the of the second quarter include: commitment of our people to same time last year, American Airlines Trucking volume increased 13.6 excellent and timely service, as well as Cargo achieved record-setting growth percent year-over-year; Flower traffic the growing number of customers in the second quarter, while also from Europe was up—especially from around the globe who trust American posting a record month in June. France and Holland; a more than 800- to deliver their cargo quickly and Several key trends contributed to percent y-o-y increase in the shipment reliably. We look forward to breaking the record month and quarter. E- of blood for medical purposes; Several more records in the future.” GLOBAL NEWS ABC Airlines transports 500th DWC cargo volume aircraft engine in 2018 rises 7.1% in H1 2018 DUBAI: Cargo volumes at Dubai World Central (DWC) jumped by 7.1 percent to 475,190 tons in the first half of 2018 from only 443,835 tons last year, its operator Dubai Airports disclosed. DWC was first opened on June 27, 2010 mainly for cargo operations. Passenger flights were later introduced in October 2013. But while cargo volumes were up at DWC during the period, passenger traffic fell by 6.7 percent to 517,813. The top regions for DWC LONDON: AirBridgeCargo Airlines AirBridgeCargo represent a 50% passengers during the first (ABC), one of the world's leading growth year-on-year, a significant half were from international cargo carriers, has increase which is attributed to the Commonwealth of transported its 500th aircraft engine strengthening of the airline's abcXL Independent States (CIS) - 271,000; Eastern Europe - in 2018, supporting long-term product, which is underpinned by the customers with the provision of 98,633; Western Europe - s h i p m e n t m a n a g e m e n t a n d 89,559, and; the Middle East - timely, seamless and safe trans- monitoring solution offered by ABC's 49,671. portation of these highly delicate Control Tower. During the period, DWC shipments. Transportation of special cargoes, was served by eight “The 500th jet engine is another including aircraft engines by ABC is passenger carriers, operating milestone for ABC and serves as a monitored and coordinated by its an average of 95 flights quantum leap in the development of Control Tower, a team of highly- weekly to 14 international our abcXL product. We have skilled and experienced personnel destinations and 26 scheduled cargo operators strengthened our position in the working 24/7 to guarantee seamless aerospace segment of the air cargo flying to as many as 70 deliveries. Monitoring includes all market, realigning our procedures, destinations around the important shipment records; the world. working with trustworthy and reliable technical condition of the aircraft, handling and trucking partners, and Located south of Dubai, temperature settings and changes, DWC is being developed to training our personnel to guarantee shock sensing data, and weather be the world's largest global smooth and intact delivery of aircraft forecasting, to name but a few. gateway with capacity for engines,” said Vasily Zhukov, Global Aircraft engine transportation is a over 200 million passengers Director, Heavy & Outsized Cargo at per year as part of Dubai's technologically challenging process AirBridgeCargo Airlines. US$32 billion expansion which requires a high level of “We have also introduced the latest project. expertise and years of experience. 3D modeling software tools to DWC is also designed to enhance load planning and to Having a proven track record for serve as a multi-modal minimize the time required for successful engine transportations logistics hub for 12 million ground handling procedures. This through its parent company, Volga- tons of freight a year. It is 500th transportation in only eight Dnepr Group, spanning more than 28 currently home to 23 scheduled cargo operators months of the current year proves years, AirBridgeCargo is able to call serving 68 destinations once again that our customers upon best practices for moving such across the globe. recognize the value provided by sensitive shipments for customers in Within DWC is also a the aerospace industry. AirBridgeCargo Airlines, trust our massive multiphase global abcXL team of experts, and Using the dedicated abcXL product, development of clustered appreciate our dedication to meeting ABC's team of logistics practitioners zones that includes Dubai every requirement,” he added. are able to organize jet engine South, commercial and For the first eight months of 2018, deliveries with minimal loading time residential areas, aviation the 500 jet engines delivered by and maximum attention to detail. hub, etc.

ENDORSED BY

NATIONAL ASSOCIATION OF FREIGHT AND LOGISTICS GLOBAL NEWS DHL taps Antonov plane to airlift giant LATAM Cargo opens heat boilers from Germany to Saudi pharma hub in Copenhagen COPENHAGEN: The Chile- based freight carrier LATAM Cargo recently opened its dedicated pharma hub in the Danish capital fueled by strong demand for pharmaceutical products from Europe to Latin America. In a statement, the company said the Copenhagen hub is aimed at BONN: DHL Global Forwarding, the we are again reaffirming our role as improving services it offers air and ocean freight specialist of facilitator of global trade, no matter to pharma companies in Deutsche Post DHL Group, tapped how challenging the task.” Denmark, Norway and the largest cargo plane in the world, The transit of the four super-sized Sweden. Primarily, it will feed Antonov, to transport four giant waste heat boilers began at the the following routes: waste heat boilers from Germany to manufacturer’s plant in Berlin. From Amsterdam-Viracopos- Saudi Arabia. there, they were transported to the Santiago; Brussels- The project, which required a airport of Leipzig via the river Elbe, Montevideo; Amsterdam- combination of expertise, technology reloaded at the port of Aken & via Brasilia; and Frankfurt- and skilled workforce, was carried out road. Guarulhos. in August. From Leipzig, the heavy lift was “The new Copenhagen hub The multimodal movement was then shipped to Saudi Arabia. On their is proof of our commitment handled by DHL Industrial Projects, a entire journey, the waste heat boilers to continue leading the unit within DHL Global Forwarding, were moved with the help of a 1,000- transportation of pharma specializing in safe and reliable ton-mobile crane, a barge and a products from, to and intra transport of over-sized and heavy-lift heavy goods transporter with 20 axles Latin America. In 2017 we cargo as well as complex end-to-end and a total weight of around 275 tons, were the first to receive the project forwarding. as well as the unique Antonov AN225 CEIV Pharma certification in For the spectacular transportation airplane. the Americas; this being said, of the four 140-ton boilers measuring “Transporting freight of this we continue to work and 3.70 meters in height, 4.10 meters in enormous scale requires well- expand in order to provide width and 19 meters in length, the orchestrated resources of workforce, offline markets in Europe world's largest cargo aircraft Antonov expertise and know-how,” adds Peer- with more connections to AN225 was deployed. A waste heat Wulf Herrmann, Head of DHL more destinations in Latin boiler is about as heavy as 24 full- Industrial Projects Germany. “We America, with the highest grown African elephants. offer our clients safe, compliant and quality standards,” said “Logistics, especially within the reliable management during the LATAM Cargo. break-bulk segment, is all about local complete process of planning, The company's revenues knowledge, mainly with regards to organization and coordination of the went up 16.8 percent year- specifics of different ports or with transport. Even though unusual and on-year during the second r e f e r e n c e t o i n f r a s t r u c t u r e , special transports like this are our quarter of 2018, largely equipment, roads and regulation," daily business, we are always happy to driven by recovery in both explains Nikola Hagleitner, CEO DHL support projects of this nature with imports and exports in the Industrial Projects. our capabilities and making the region. “When it comes to breakbulk impossible possible.” Offering air services to logistics, our customers rely on our The heavy-duty freight is divided around 140 destinations in 25 dedicated teams and their extensive into four transports with an interval of countries, LATAM Airlines has expertise in some 60 offices across 45 roughly two to four weeks, each one of the largest route countries. With this exciting transport taking about seven days. networks in the world.

GLOBAL NEWS WFS and THAI Cargo sign 5-year cargo handling contract

LONDON: Worldwide Flight Services (WFS) began providing on September 1 cargo handling services to THAI Cargo in its offices in the UK and Ireland. Under the companies' five-year contract, WFS will provide cargo handling for THAI's double daily Airbus A380 and Boeing 777 flights from London Heathrow to Bangkok as well as regional cargo handling across its UK and Ireland stations and trucking network connecting each airport location. The Thai Cargo team in the UK and Ireland will also relocate to WFS' Building 550 in the World Cargo Centre at Heathrow, where THAI will have a dedicated export facility with direct air-side access. Ireland. Our ability to provide a “This gives us further opportunity The location is also conveniently dedicated location at Heathrow to enhance our growing relation-ship alongside our stations and trucking situated adjacent to the UK Border with THAI Cargo at another major network connecting all the major Inspection Post (BIP) at Heathrow. airport gateway in Europe and we cargo points of the UK and Ireland all “We are extremely proud that THAI look forward to providing the highest contributed to our successful tender Cargo chose WFS to support its for this contract,” said Patrick Roberts, quality standards of service, safety & continued growth in the UK and VP UK & Ireland at WFS. security for THAI and its customers.” GLOBAL NEWS Turkish Cargo launches flights to Kigali and Muscat

ISTANBUL: Turkish Cargo has recently added Kigali, the capital of Rwanda, and Oman's capital, Muscat, on its route network increasing its total destinations to 85. With substantial import and export activities, Kigali stands out in the African region for business potentials. The city enjoys a unique position as the exports point for cargoes bound for Johannesburg in South Africa. Turkish Cargo says it plans to combine flights to Kigali with the Entebbe line in Uganda to launch a combined with flights to South Asia, It is fast climbing up as the substantial exports-imports line resulting to a more effective cargo preferred freight carrier in the world across Africa. The state-owned freight flight line. Turkish Cargo is also using with its quality service, infrastructure, carrier is using the A330-200F A330-200F freighter for the route. operational capabilities, huge fleet of freighter for the routes. With extensive flight network aircraft, team of experts and Muscat is another important spanning to over 300 destinations in affordable rates. business route for the import-driven more than 122 countries, Turkish Turkish Cargo is a subsidiary of markets of the Middle East. The route, Cargo has successfully carved a niche Turkish Airlines which began which connects to Turkey, Europe, the for its business which is regarded in operating its first international air Far East and America, has been the industry as one of the best. cargo shipment in 1936.

Landline: +971 4 2807266 Email id: info.uae@irstprioritycargo.com LOGISTICS NEWS DP World acquires 100% of Denmark’s Unifeeder

p o r t s a n d to grow in complementary sectors, shortsea services strengthen our product offering and to cargo owners play a wider role in the global supply w i t h f u l l y chain as a trade enabler,” said Sultan multimodal door- Ahmed bin Sulayem, Group Chairman t o - d o o r and CEO of DP World. s o l u t i o n s , The acquisition of Unifeeder will c o m b i n i n g further enhance DP World's presence s e a b o r n e in the global supply chain and transportation broaden our product offering to our with road and/or customers - the shipping lines and rail, it added. The cargo owners – with a view to business is cash ultimately reduce inefficiencies and DUBAI: The Dubai-based DP World generative and improve the competitiveness of has wholly acquired Denmark's operates on a highly flexible cost global trade. Unifeeder Group for Euro660 million base. T h e c u r r e n t o p e r a t i o n s o f from the Nordic Capital Fund VIII and The Group reported revenue of Unifeeder are complementary to DP certain minority shareholders. Euros510 million in 2017 and EBIT World's existing business and Founded in 1977, Unifeeder is an margins in line with other asset-light provides future growth opportunities, integrated logistics company with the logistics operators. The acquisition is Bin Sulayem noted. largest and best-connected feeder subject to regulatory approvals and Jesper Kristensen, CEO of Unifeeder and growing shortsea network in expected to be earnings accretive in A/S, said, “We have enjoyed great Northern Europe with connectivity to the first full year after completion. It success over the last five years under approximately 100 ports, the UAE will be financed from existing balance Nordic Capital's ownership, and we state news agency WAM said. sheet resources and is expected to believe that the Unifeeder brand The company provides efficient and close in Q4 2018. within the DP World Group has the sustainable transport solutions for “We are delighted to add the opportunity to accelerate growth, international container shipping lines Unifeeder brand under the DP World expand further and take the business between international and regional umbrella, which supports our strategy to the next level.”

Cargomatic raises $35 million more to expand in new markets VENICE, California: Cargomatic Inc., says it has raised $35 million more in additional startup capital to finance its expansion to new markets in the US and overseas. The private US equity firm Warburg Pincus which has over $40 billion in assets, along with three venture capital firms and the Connecticut- based freight railroad operator Genesee & Wyoming, Inc., pumped in the additional funds for Cargomatic. Cargomatic CEO Richard Gerstein address trucking shortage in the US Cargomatic, a tech-logistics said the company currently operates and elsewhere quickly and effectively. company known for introducing a in Los Angeles, San Francisco, “Now more than ever, the use of smartphone app that connects Chicago, Florida, Seattle, Dallas, technology is critical for the logistics Houston, and New York and its users shippers, receivers, and carriers in the industry to increase efficiency, reduce include shippers, manu-facturers, short-haul and drayage trucking costs, and create more coordinated, markets, helping users cut back on retailers, and third-party logistics streamlined operations,” Warburg the traditional process of relying on providers (3PLs). calls, emails, and faxes to book freight The company struggled in its Pincus Managing Directors Alex transactions, is focused on the small- formative stage but investors believe Berzofsky and Vishnu Menon said in a fleet trucking companies. its tech platform has potentials to joint statement.

LOGISTICS NEWS

Allcargo Logistics to cash in from 450 acres of land it amassed

MUMBAI: India's first and largest Nava Sheva in Mumbai. Shetty said integrated logistics solutions logistics parks will be set up in these provider, All Cargo Logistics, says it land parcels over the next two years. will build warehouses on the 450 Shetty said the company aims to acres of land it amassed across the build 15 million square feet of country over the past seven years and warehousing space in the land it will monetize it through leasing or acquired and additional properties selling. that it will buy. The facilities will Shashi Kiran Shetty, chairman of include inland container depots, Allcargo Logistics, was quoted in the private freight terminals apart from media as saying, the company is in b u i l d - t o - s u i t w a r e h o u s e s , talks with two global companies to c u s t o m i z e d t o t h e n e e d s o f sell up to 25 percent stake in its new customers that will buy or lease them. Shashi Kiran Shetty warehouse venture. As India grows economically and The company says the land is amid a steadily rising middle class country's logistics industry is likely to spread across Jhajjar (Haryana), population, more efficient logistics grow from US$160 billion today to Nagpur (Maharashtra), Indore facilities throughout the country are US$215 billion in the next three years (Madhya Pradesh), Bengaluru, Hosur needed. with public's increasing purchasing (Karnataka), Hyderabad, Goa and The Indian government says the power.

Kuehne + Nagel buys out perishables temperature controlled warehouse at Quito airport. The combined volume business of Panatlantic Logistics of Kuehne + Nagel´s current business portfolio & Panatlantic´s will account for 32,000 tons air export perishables per annum out of Ecuador. Together with the perishables business managed in Colombia, Peru, Brazil and Chile, Kuehne + Nagel controls over 120,000 tons per annum of air export perishables in the South and Central America region. “We are very proud to become part of the Kuehne+Nagel Group. By joining forces we will co-create an enormous potential of opportunities for our customers. Our strong and reliable market position in Ecuador will From left, Yngve Ruud, Board Member Kuehne+Nagel International AG add and generate new and multiple with Raúl Aragundi, CEO of Panatlantic Logistics S.A. chances for growing perspectives and services,” said Raúl Aragundi, CEO & shareholder of Panatlantic Logistics SCHINDELLEGI: Kuehne + Nagel transportation of temperature S.A. has successfully completed the sensitive perishable products. With “By acquiring this specialised player, acquisition of the perishables Panatlantics Logistics on board, we Kuehne + Nagel consolidates its business of Panatlantic Logistics S.A., further strengthen and expand our leading position in one of South Ecuador, enabling the company to fresh chain network – the largest in America's key perishables export strengthen its position in the export the logistics industry for perishables – markets, and, at the same time, market to the United States, Europe connecting key production countries considerably strengthens its position and the Asia-Pacific Region. to major markets,” said Yngve Ruud, in the regional airfreight markets. Perishables logistics is a strong member of the Managing Board of Beyond combined volumes and growth driver for Kuehne+Nagel & Kuehne + Nagel International AG, generation of synergies with our the acquisition of Panatlantic responsible for Airfreight. existing operations, we will enhance Logistics is an important aspect of its Panatlantic Logistics S.A. was the service and value add offering to global strategy. founded in 1979 & is headquartered in our customers, using the experience of “Our KN FreshChain offers scalable Ecuador's capital city, Quito. both companies,” said Ingo Gold- solutions and highest standards for Operations are carried out in a hammer, Kuehne+Nagel, President South & Central American region. ACU EXCLUSIVE Robust yet challenged filled air cargo industry and logistics chain

By Venkat Das, General Manager, Al Reyami Shipping and Logistics LLC Venkat Das Demand for air freight has been boosted since mid-2016 with stronger economic and trade backdrop, by bottlenecks in manufacturing supply-chains and a broader inventory restocking cycle.

t's been a great start to the more and more newcomers have Air freight appears to have year. Al Reyami Shipping & started setting up their companies entered a period of sustainable ILogistics has seen robust air in the UAE in various industries. growth with steadily increasing cargo growth throughout 2017 The UAE market has a blend of volume from the e-commerce and which continued unabatedly over conventional logistics players pharmaceuticals sectors over the the course of Q1 2018. which are offering the cheapest past few years leading to a decoupling of air cargo demand from goods trade growth and muddying the research waters in the process. Demand for air freight has been boosted since mid-2016 with stronger economic and trade backdrop, by bottlenecks in manufacturing supply-chains and a broader inventory restocking cycle. Although this is good for airline margins, the strong demand has been a nightmare for shippers with record high freight rates and severe shortages of space at peak periods. The growth of e-commerce is ARSL saw the demand for air rates and services to win their brightening the outlook for global cargo which continued to be airfreight customers. The challenge air freight demand this year against strong, with 9.8 percent growth in now remains on how the existing a dire background of escalating February. The positive outlook for players can face competition from trade tensions and rising fuel costs. the rest of 2018, however, faces startups which are more equipped 2017 was a big year for e- s o m e p o t e n t i a l l y s t r o n g in terms of latest technology, Commerce in the UAE. Amazon headwinds, including escalation of offering transparency at a click of a bought Souq.com, the biggest e- protectionist measures, into a full- button, as against traditional Commerce brand in the country blown trade war. logistics companies which are and Emaar Properties launched As we have noticed, the logistics accustomed to the old methods of Noon. Al Reyami, incidentally, has sector is gaining momentum as networking. also started its exposure with Noon.

COVER STORY

Turkish Cargo Building bridges between continents

Having been a cornerstone in social, cultural and economic terms for hundreds of years, Istanbul will serve as a brand-new mainstay for

“the global air traffic. Acting with its young and dynamic team, Turkish

Cargo aims to increase the number of cargo dedicated direct destinations to minimum 150 from“ 85 by 2023, and to respond the requests in the most ideal way. - Fatih Cigal, Senior Vice President for Cargo Marketing, Turkish Cargo. By Gemma Q. Casas

COVER STORY

Turkey is scheduled to support businesses and economies. at parking positions located in front “This mega hub will serve as a of warehouses. unveil on October 29 its bridge between Asia and America, They are designed to use the air new airport, the Istanbul Europe and Africa continents, and will side service tunnels by passing rise as a new point of departure with beneath the runways and taxiways to New Airport, spread over its feature of being a transit center in avoid affecting passenger aircraft 76.5 million sqm of land, air transportation. Being one of the traffic. fastest growing air cargo brands in The Cargo City will host ware- which can handle as much the world, Turkish Cargo will increase houses, agency buildings, customs as 200 million passengers a its capacity and be capable of carrying office and all cargo/logistics and handling 4 million tons of cargo operations with service points for year and 6 million tons of on annual basis with its modern and banks, cafes and restaurants, dry cargo, making it the largest modular premises covering an area of cleaning, salons, prayer areas, airport in the world, thus 165 m2 at Istanbul New Airport, to be veterinary, medical center and test completed in 2018,” explained Cigal laboratories, among others, to far, when it opens. who assumed his new post early this support various companies in the Strategically located connecting year after handling other key area. Europe, the Middle East, Asia to as far management positions in Turkish With 456,000 sqm planned for car as Africa, Turkey is bent on using its Airlines since 2005. parks that can handle 18,000 big and geographical advantages to rollout a “The cargo tunnels, to be built small vehicles, traveling within the thriving business in aviation, logistics between the cargo premises and the Cargo City would be seamless. and air freight, designed to create at Yankee area, will save time and Turkish Cargo's new hub least 1.5 million jobs. maximize the security,” added Cigal Turkish Cargo's existing cargo Fatih Cigal, Senior Vice President who studied industrial engineering at terminal has 43 private cargo rooms for Cargo Marketing at Turkish Cargo, Istanbul Technical University. and different specialized facilities for told Air Cargo Update in an email New Cargo City different types of cargoes. In its new interview, the new airport was created The country's new airport boasts of hub, this would be further enhanced with thoughts of bridging the gap a modern cargo city that can with modern facilities. b e t w e e n c o n t i n e n t s t h r o u g h accommodate more than 30 wide- “The existing cargo terminal has 43 affordable means of transportation to body aircraft to simultaneously dock private cargo rooms (total 3500 m2)

COVER STORY

“With the new airport, we will be shipments. increasing our cargo capacity to 2 “The postal and e-commerce million tons annually with an operation area is 5,000 m2 and it airfreight footprint of 1.4 million sqm, provides the possibility of doubling including cargo aircraft parking areas, the capacity and will be offering direct which will allow simultaneous connection with the PTT facilities,” he handling of 35 wide-body freighter added. aircraft,” Cigal said. Growth in e-Commerce With the Turkish government's Turkish Cargo's ultimate goal is to support, Turkish Cargo's new hub will become one of the world's top 5 air have state-of-the-art facilities to freight companies. Cigal said the facilitate easy storage and trans- company's infrastructural innovations portation of different types of goods and improvements are geared at various destinations across the towards this goal, which he believes, world. will be achieved given their good “Thanks to its investment in performance in recent years. Fatih CIĞAL automatic storage systems and the In 2017, Turkish Cargo carried 1.1 layout plan to support special million tons of cargo and it expects to

“The most rapid growth in air cargo traffic is achieved in e-commerce transportation with an annual growth rate up to 30%, in recent years. The e-commerce products, sent from Asian Far East to Europe, achieved a growth rate of 66% in the last 2 years, and the global e- commerce volume is expected to increase to 3.5 trillion US dollars in 2019,”

Cold Storehouses (-21 °C, 0 °C, 2-8 °C, products and services, Turkish wrap up the year with 1.3 million tons. 15-25 °C ) Live Animals (AVI) Rooms, Cargo's new cargo terminal will have Cigal said e-Commerce grew by 30 Dangerous Goods (DG), Rooms bespoke temperature-controlled percent in recent years and all Vulnerable (VUN), Cargo Rooms facilities for cold chain pharma and indications point to continued growth Valuable (VAL), Cargo Rooms perishables products, plus high-tech in the coming years. Turkish Cargo, he Radioactive Cargo Rooms,” said Cigal. warehousing for mail express cargo said, is already making plans to cater “The mega-hub Istanbul New and e-commerce,” Cigal said. to this growing market. Airport, which will be replacing the “The new Pallet Container Handling “The most rapid growth in air cargo existing Ataturk Airport, is due to System will have a total of 2000 traffic is achieved in e-commerce open with its first phase in October positions, of which 200 are used for transportation with an annual growth this year and is a clear statement of cold ULD and ASRS with 16,800 rate up to 30%, in recent years. The e- intent for Turkey to become a major position capacity which are planned commerce products, sent from Asian air cargo gateway and the investment to be used in warehouse handling.” Far East to Europe, achieved a growth in technology for the air cargo The cargo executive also stressed rate of 66% in the last 2 years, and the sector,” he stressed. their new hub will have two main global e-commerce volume is Once the first phase is opened, the storage areas—the 2,500 m2 express expected to increase to 3.5 trillion US company's cargo capacity will cargo operating area & the 5,000 m2 dollars in 2019,” said Cigal. increase to 2 million tons annually up dedicated for cold chain with “The domestic e-commerce to 6 million tons eventually. 1,500 m2 strictly just for pharma companies have had the chance to

COVER STORY

Istanbul New Airport taps sea for fuel supply

sell their products to the markets, capacity of Turkish Airlines which is Instead of using nearly 2,250 covered by Turkish Airlines and flying to more countries than any transport vehicles to deliver fuel at Istanbul New Airport, Turkey Turkish Cargo, via online market other airline in the world with a is utilizing the low-cost fuel place, providing a contribution to network covering 307 destinations in supply transfer via ships through Turkey's annual exports target of 122 countries and the direct cargo the 12-km pipeline it built to USD500 billion,” he noted. flights to 85 destinations operated by connect fuel tanks to the airport. To better serve the growing e- its additional cargo aircraft fleet, Last August, the airport had its Commerce market, Cigal said Turkish Turkish Cargo will maintain its upward first refueling test with 63,000 Cargo is investing on smart storages, growth without slowing down,” Cigal tons of oil delivered and information and communication said with optimism. transferred from its Fuel Supply Port. systems as well as other logistics “When we move into Istanbul New “The first refueling took place infrastructure requirements in their Airport soon, we will realize many new cargo terminal at Istanbul New less than 80 days before the substantial innovations that will be of opening of İstanbul New Airport Airport. particular concern to the global air that will be the world's largest “Besides its fleet and facility cargo trends. Our modern premises, airport built from scratch with investments, Turkish Cargo has been to be capable of handling 4 million the capacity of 200 million following the evolution of commerce tons of cargo on annual basis, have passengers. The fuel needs of today and the future expectations, currently the largest capacity,” he İstanbul New Airport will be met and makes a move accordingly and added. by sea, instead of being delivered by land, and the first realizes its investments in the field of Flying cargo since 1936, Turkish fuel shipment of 63 thousand e-Commerce through the current and Cargo is bent on becoming a power tons was made from İGA Fuel future agreements,” said Cigal. house in the global air freight industry Supply Port built for that In a bid to widen its clout in the with unrivaled quality of service and purpose,” IGA shared to the Chinese market, Turkish Cargo signed efficiency at reasonable costs. press. last August a partnership agreement “Having been a cornerstone in İGA Fuel Supply Port's fuel with the Chinese express cargo group social, cultural and economic terms capacity is two-fold of the fuel ZTO and Hong Kong PAL Air to focus for hundreds of years, Istanbul will capacity of airports in Turkey at on the global e-Commerce market serve as a brand-new mainstay for the 6 million cubic meters, it added. and door-to-door service. global air traffic. Acting with its young Daily fuel consumption at Istanbul New Airport is Domestic & Int’l Growth and dynamic team, Turkish Cargo estimated at 13,200 cubic With Turkish products getting more aims to increase the number of cargo meters. popular across the world in recent dedicated direct destinations to “We will have the advantage of years and Turkey's air transportation minimum 150 from 85 by 2023, and to cost-effective fuel transport by getting recognized for its reliability, respond the requests in the most sea to İGA Fuel Supply Port from Turkish Cargo's role as an enabler and ideal way,” said Cigal. all parts of the world thanks to trading partner of sort is further “In 2019, we plan to provide this infrastructure. The port will strengthened. services in our 165,000 m2 cargo ensure the fuel provision and And Cigal has high hopes the facility at Istanbul New Airport. We security of supply form the areas where affordable base fuel prices company will soar higher as it strives will be moving faster and more are offered. The tanks of İGA harder to achieve its goals while confidently our goal of becoming one Fuel Supply Port has annually helping traders and economies. of the world's top 5 air cargo fuel intake capacity of nearly 6 “Combined with the cargo carriage companies,” he concluded. million cubic meters,” it said.

FEATURE CSQ Tool: Designed to raise new global standards for the air cargo industry The global air cargo market is expected to reach a valuation of US$130.12 billion by the end of 2025. During the forecast period of 2017 and 2025, the global market is expected to surge at a CAGR of 4.9%.

FEATURE

rior to the 90s, customer Cargo yields are expected to services at SATS. s a t i s f a c t i o n w a s r a r e l y improve by 4.0% in 2018 (slower than Edward says: “In my interactions with Pp r o p o s e d a s t h e k e y the 5.0% in 2017). While restocking shippers it has been reaffirmed that organizational goal, however, in recent cycles are usually short-lived, the the lack of visibility and absence of years, it has become a lead indicator growth of e-commerce is expected to uniform global standards results in air that predicts future consumer support continued momentum in the freight business deals being limited by behavior. cargo business beyond the rate of cost considerations, lack of product As many industry players mature, expansion of world trade in 2018. improvements, and perceived lack of competitive advantage through high Cargo revenues will continue to do value for money.” quality service has increasingly been well in 2018, reaching $59.2 billion (up CTOs are being assessed in the areas an important weapon for any cargo 8.6% from 2017 revenues of $54.5 of process, technology, facilities, business survival. billion), analysts said. regulators, general airport infra- Keeping this in mind, the air cargo structure, and others. The project is CSQ Tool industry has adopted firm quality being driven with an online tool The International Air Cargo management approaches to ensure launched by TIACA, which provides Association (TIACA) has recently customer satisfaction and quality of 100 percent transparency, and all the developed a new online Cargo Service service is maintained at all times. assessments are recorded in the Quality (CSQ) tool to help improve As the prospects of reaching out to system without any manual inter- visibility and facilitate global standards vention. global markets becoming more and across the air cargo supply chain – a “We have recently concluded the more of a reality, the demand for air step towards providing shippers with pilot phase of the CSQ project with 18 cargo movements will continue to the ability to view the quality of service cargo terminals (CT)'s as participants. grow as part of an expanding logistics delivered in the air cargo supply chain. system that emphasizes higher The response has been overwhelming “Cargo Service Quality (CSQ) processing speeds, greater efficiency, w i t h 1 7 9 f r e i g h t f o r w a r d e r s more specialized customer services, is a special measure that has completing the assessments”. been initiated by The Inter- time definite delivery and reduced Facilitating global standards costs. national Air Cargo Association Participants will be able to fill out an Market size (TIACA) with a vision of online 'Cargo Quality Assessment The air freight segment of the global driving global standards and Form' either every quarter, or every six air cargo market is estimated to bring raising the profile of air cargo. months, and will have access to a customized 'Quality Dashboard'. Key in revenues of nearly US$98.81 billion The ultimate aim is to map the benefits of taking part include gap by the end of 2020. Cargo Service Quality delivery Factors such as rapid development analyses in order to identify strength by each player in the cargo of businesses, building of cargo hubs, and improvement areas, and best practice sharing. and rapid growth of the e-commerce supply chain. The launch of the business model are expected to drive 1st phase of implementation “Firstly, it improves visibility for CTOs since they will have the ability to see the prospects for growth in this market will assess the quality of the customer feedback on all service segment. services offered by the cargo components. Additionally, each of the The global air cargo market is terminal operators (CTO)'s to 51 questions will give them an in- expected to reach a valuation of the customers (freight depth understanding on the areas in US$130.12 billion by the end of 2025. need of improvement. During the forecast period of 2017 and forwarders),” said Sanjiv “Also post the pilot phase i.e., from 2025, the global market is expected to Edward, TIACA's board next assessment, the global launch will surge at a CAGR of 4.9%. director and Head of Cargo happen and different CTs around the The global air cargo market has business at Delhi, in an email globe will be able to see at an been segmented on the basis of type, interview with Air Cargo aggregate level their quality score service, end-user, destination, and Update. compared to other CTs. This healthy geography. On the basis of type, the practice will create an environment, market is segmented into air freight The initiative was launched at which will be conducive for driving the and air mail. Out of these, the air TIACA's 2017 Executive Summit in service quality level up.” freight segment is likely the lead the Miami, and comes after a year of For the recently concluded pilot global market in the coming years. The research undertaken by TIACA board phase, the results of assessments for a market is further segmented on the members – led by chairman Sanjiv cargo terminal has been shared with basis of service, the service includes Edward himself, and Cheemeng Wong, that respective cargo terminal “only as express and regular. senior vice president of cargo we wish to give an opportunity of

FEATURE improvement for the cargo terminals before the next assessment. However even in this pilot phase the participating cargo terminals have been provided with visibility on average and highest category scores.” Integrating quality aspect The ultimate aim of CSQ is to integrate the quality aspect in the complete air cargo supply chain. As briefed earlier, in the first phase customers, freight forwarders, are assessing the services offered by CTOs. Going forward the services offered by the freight forwarders will also be assessed. With the visibility of CSQ scores, shippers will have the ability to choose based on the level of quality they desire on the performance of freight forwarders, airlines, and cargo terminals. This will help shippers in planning the logistics in the most efficient way. Rating and ranking is based on the choose the service provider based on “CSQ is a special online tool that answers submitted by the customers the quality of service delivered by them integrates the quality aspect all along through an online portal. The questions through CSQ score and for the first the air cargo supply chain in an online for the assessment have been designed time the cargo players will have the platform. CSQ provides the participant in the various categories and they cover opportunity to be rewarded and with the visibility of their performance all the processes and the interfaces that recognized for their high level of and their comparison with the best in form part of the air cargo supply chain. quality service delivery”. industry. With the scores split into With total of 51 questions split into categories the areas of improvement Business and operational benefits the fields/category of process, and opportunities of improvement can The objective of the CSQ tool is to technology, regulators, general airport be specifically pinpointed,” Edward continuously improve the levels of infrastructure, and facilities, all the said. service quality delivered in the supply elements required for the processing of Unavailability of a uniform cargo chain. The TIACA Quality Council, cargo are covered. Each and every headed by Edward and comprises of quality assessment tool triggers the element of the above mentioned fields need to have an online solution to Cheemeng Wong, Amar More, Steven are being assessed in terms of quality Polmans and Ramesh Mamidala, will measure the level of quality delivered of service being delivered. along the entire air cargo supply chain. be constantly looking at feedback and The questions are objective in nature areas of improvement to enhance the The end results facilitate global with nil element of subjectivity in them. effectiveness of the tool. rating and rank for the participant Detailed analysis of the assessment not The process for collecting feedback based on the feedback given by the only tells the participant their stand in from the pilot participants has already customers. the industry but also let them know the started and useful suggested The outcomes from these results key areas of concern/improvement as m o d i fi c a t i o n s w i l l s u r e l y b e can facilitate the following, but is perceived by the customers. implemented before the global launch. not limited to: “With the vision to integrate quality “ W i t h t h e o u t c o m e o f t h e aspect all along the supply chain of air 1. Benchmark parameters; assessment, cargo terminals can work cargo, going forward in the long run, 2. Gap analysis - identification of upon the areas of improvement which the performance of the participant in strength and improvement will not only raise the quality bar in the the CSQ scores will not only processes they follow but will also areas; determine the quantum of business simplify the operational processes and 3. Visibility of service quality of being handled by them but will also hence will bring the operational other operators; p r o v i d e t h e m t h e a b i l i t y t o e x c e l l e n c e . O p t i m i z a t i o n o f 4. Optimization of investments benchmark their own performance investments and resource allocation 5. Sharing the best practice with the industry best. can be planned as per the voice of the Rate and review “Shippers will have the ability to customer reflected in the CSQ scores”.

FEATURE

With the aim to be the best in industry cargo terminals will take their performance to the next level, which has, potential to provide them with incremental business and expand their customer database. The days are not far when the air cargo business deals will be determined on the quality scores achieved by the stakeholders not on the cost consideration, which is currently determining the deals. Quality improvement starts with quality measurement and TIACA has already launched the CSQ to measure the quality score for the services delivered.

Embracing the change agile Association”. ever changed their logos. Remarkably TIACA recently rolled out a new look In recent months TIACA has – a lot! Sometimes – radical changes, with a fresh logo and redesigned partnered up with a number of sometimes only cosmetic, but there is websites to "underpin its new vision organizations and associations around always a reason, often reflecting supporting the development of an the world, and is acting as a unifying changes in the strategy, customers efficient, modern and unified air cargo platform in which supply chain base coverage and the environment in industry".The rebranding of our stakeholders from everywhere can which the company works. association goes hand in hand with the network, learn from each other, and “TIACA's reason is no different. Early need to appeal to and continue to share best practice. last year we started a campaign for support a rapidly evolving global air “We have also been expansion of TIACA's regional cargo industry. reaching out to new regions coverage, adding new members, “From disruptive innovation, to to increase our visibility as partners and Board members from Blockchain and Big Data, as well as new well as explore how we can Africa, Asia, and Latin America. We are entrants who are changing the face of becoming more global. That's why the the competition, means we are having support and represent the new logo includes a globe drawn using to rethink the way we conduct interests and goals of a 3D version of the kinetic lines in the ourselves and our businesses in order emerging air cargo original version.The emergence of new to stay ahead in the game, said hotspots.TIACA has been challenges and technologies firmly Sebastian Scholte, TIACA Chairman in supporting and making their way into the air cargo an email interview with Air Cargo championing the air cargo Update. industry, like blockchain, backbone, IT, industry for over 28 years, and data exchange innovations simply “Our new logo embraces a fresh, and we are determined to engaging look that better reflects our can't leave us in the era of flat designs continue doing so by staying new vision to show we are forward and plain texts. So, now the TIACA thinking and will do all we can to engaged, relevant, and acronym is more imaginative, with the represent, support, and inform every valuable to our existing (and final A drawn as the wing of an element of an efficient, modern, and future) members,”explains airplane. We have not changed much unified global air cargo industry. I have Sebastian. the color scheme, it simply has been often emphasized the need for us to The launch comes at the perfect adapted from the original, introducing attract and retain the next generation time, with Air Cargo Forum in Toronto, a stronger shade of blue. It's for of logistics leaders. Canada this year only just around the consistency”. “Our new vision and mission sends a corner, where TIACA will be bringing The new look of the logo is coming message that we are ready to embrace together stakeholders from across the hand in hand with the redesigned the younger demographics and stay global supply chain like never before. websites, which is reflecting the relevant in a business landscape where Vladimir Zubkov, TIACA’s Secretary T I AC A ' s n e w v i s i o n a n d n e w their needs, as well as ours, are General told Air Cargo Update, “Before developments in supporting an changing all the time. It represents a writing these notes, I went to the web efficient, modern, and unified air cargo stronger, more focused, and a more and checked how many companies industry.

FEATURE India's woes in transporting pets

There are about 8.5 million dogs and some 8 million 54 cats across India. And Indians have the propensity Million to spoil their four legged friends in terms of food or Estimated wellness needs, spurring more growth to the 2018 pet Indian pet market valued at over US$800 million in population 2012. In 2016, cat and dog food alone generated in India sales of more than US$102 million.

FEATURE

he rise of the middle class in India has paved the way for a Tb o o m i n t h e p e t c a r e industry with the Pet Food Manu- facturers Association estimating the country's pet population at over 54 million this year. Of the figure, about 8.5 million are dogs and some 8 million are cats. And Indians have the propensity to spoil their four legged friends in terms of food or wellness needs, spurring more growth to the Indian pet market valued at over US$800 million in 2012. In 2016, cat and dog food alone generated sales of more than US$102 million. B u t w h i l e t h e r e h a v e b e e n sourced funding. w i t h a n I S O 1 1 7 8 4 / 1 1 7 8 5 significant improvements on how Air Horse One is another freight certification and it should be non- pets are treated in India, many pet carrier tailored for animals but it only encrypted. specializes on carrying horses across owners still encounter challenges in For cats or dogs entering the United States using a leased transporting them across the country India due to a change in Boeing 727-200 aircraft. with very limited options available. ownership, 30 days of Limited options Clearances for India “I have to carry my cat in Air India's Unlike in the West, where pet travel quarantine in an approved flight. His weight is 4 kg and I am by air is a lot more common, in India it quarantine facility in the assuming that the crate will be 2-3 kg. exists but one runs into unknown originating country is So, will they allow me to take my pet waters for clearances and that is a big required. All pets in the cabin as the weight will be over challenge in itself. First the 5 kg. Should I approach Air India clearances and the next worrisome entering into India with cargo for that? Please guide me.” part is – whether the pet will be able their owners must be “Hi. I have a Lhasa Apso puppy to take air travel and the answer to issued a no objection that is anybody's guess. weighing 3 kg and I want to take her certificate (NOC) from the to Delhi from Bangalore. What is the Here are some basic guidelines for most feasible option? I don't want to those wanting to relocate their pets Animal Quarantine Station send in cargo as she is too small and I into India from different overseas in India whether accom- am not sure about air pressure and locations. panied or unacco- Indian authorities permit up to two temperature.” mpanied, prior to entering “Hi! I am coming on transfer of dogs and cats per person to enter the residency from Hong Kong and I want country with their owners on transfer India. The NOC must be to bring my 3 year old dog, can I do of residency. Other Indian citizens on applied for in person by a short visit to India can obtain a the paperwork myself or should I get the owner, owner's to a pet relocation service? Which license from the Director General of representative or an airlines are pet-friendly?” Foreign Trade (DGFT) to bring their Questions like these and many pet to India as long as their pet agent. departs with them. Dogs are not more pop up often on forums, not Vaccination a must permitted to enter India for breeding just in India but the world over, with Importantly, the pet cat or dog or commercial purposes. no airline exclusively flying pets. must be vaccinated for rabies There was once in Florida known as Microchips for pets between 30 days and 12 months prior Pet Airways but its operation was There are several rules and to entry. Dogs must be vaccinated short lived—only two years. The regulations that pet owners have to against Distemper, Hepatitis, s a m e c o m p a n y i s r e p o r t e d l y follow to bring their pets into India. Parvovirus, Leptospirosis and planning to come back via a crowd- First the pet should be microchipped Parainfluenza and for cats it is Feline

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Enteritis and Feline Pan Leukopenia. Dogs must show no signs of any clinical sign of any disease including rabies, canine distemper, parvo virus infection, leptospirosis, Infectious Canine Hepatitis, Scabies and Leishmaniasis. Pets must enter India either as checked baggage (accompanied cats or dogs) or air cargo (unacco- mpanied cats and other animals). The entry points for pets are limited to these cities – Delhi, Mumbai, Bangalore, Chennai, Hyderabad and Kolkata. Unlike US, pet air travel in India is limited While there are few challenges with immigration authorities, there are cargo hold, but at the owner's risk located to the UK can enter through other issues to do with airlines. and subject to requirements of the LHR airport only if it has an airway bill. Within India, not all airlines allow for carrier. pet travel as it is not a lucrative The containers and handling business and then there are issues of Air India allows a requirements have to be as published pet accidents and deaths which have maximum of two pets per in the IATA (international Air Transport Association) Live Animals their own backlash on the airlines. flight and passenger In the US, it is said to be a growing Regulations. business. United Airlines in 2017 accompanying such pet SpiceJet does not allow the transported 138,178 pets in the cargo will be seated in the last following dogs for carriage – all hold, up by 42 percent since 2015. row of booked cabin class Boxers, Bulldogs, Mastiffs and Spaniels; Akita; Brussels Griffin; Chow The sad part, however, was that and that the pet will not United reported an above-average C h o w ; D o g o A r g e n t i n o ; F i l a number of animals that were injured, be allowed to occupy a Brazillero; Japanese Chin; Lhasa died or lost while in its custody. In passenger seat. Apso; Pekinese; Pit Bull; Rottweiler; 2017, 1.3 out of every 10,000 animals, It is advisable that the Shar Pei; Shih Tzu and Tosa. Similarly, cat breeds such as Burmese; Exotic; the carrier transported in cargo holds passenger taking the pet died. The overwhelming majority of Himalayan and Persian are not deaths was due to previously along in the cargo hold allowed on board. unknown medical conditions or inform the pilot of the While departing from India, all pets involved animals that were not same such that they make must have up-to-date vaccination records, a health certificate issued no acclimatized to their crates. It is provision for enough highly advisable not to sedate your more than 10 days prior to departure pets for travel. oxygen to flow into the and a rabies vaccination certificate In India, travel norms for pets in cargo hold. that most be at least one month old various airlines are more or less the No pets on non-stop long haul but no more than one year old at the same. Presently, Air India, Jet Airways, flights time of departure. SpiceJet and Vistara allow pet travel. Air India does not permit pets on All pets most be cleared through Only Air India allows pets in the non-stop flights from India to the US, I n d i a ' s A n i m a l Q u a r a n t i n e cabin but only a limited number while the only exception being for service Certification Service office in others allow pets in the cargo hold. dogs required to assist the blind or Kapashera, if the transit is from Delhi. Air India states that small inoffensive deaf, which may be carried in the The challenges of pet travel by air will domestic pets such as dogs, cats and cabin. remain as pets are not priority for birds, accompanied by valid Health The same policy applies to other airlines, hence, the pet owner runs and Rabies vaccination certificates, destinations and all en-route the risk of injury or death of the pet are accepted in the cabin or in the transiting countries. Pets getting and needs to be prepared.

22-23 November I Mövenpick Hotel | Nairobi, Kenya FEATURE

Gulfood Manufacturing 2018 amps a raft of Global food innovative cutting-edge solutions shaping today's global food consumer trend production with the Middle East projected changes for to post the highest growth consumption the better FEATURE

ising consumer health and technology also reduces milk volume machines with capacity to churn out w e l l n e s s a w a r e n e s s by 14 percent, enabling easy bags at 200 units per minute, among Rcoupled with the adoption transportation and provide for others, will be highlighted at the o f a r t i fi c i a l i n t e l l i g e n c e a n d lactose-intolerant population. show's Innovation Tours segment technology in production lines and a Gulfood 5th edition along with intensive education global campaign to reduce waste and Gulfood Manufacturing 2018, the sessions. save the environment have changed 5th edition scheduled for November Innovative Solutions today's food and beverage industry. 6-8 at the Dubai World Trade Centre The Middle East continues to be The standards have been raised (DWTC), will once again showcase the challenged with food security issues with health benefits amplified along latest innovations and cutting-edge with limited arable land and harsh with the need for more sustainable, solutions in today's ever growing weather conditions. environment-friendly packaging food and beverage industry. The region remains heavily across all segments of the food and DWTC said this year's event will dependent on food imports but some beverage industry which in 2017 was again have five dedicated industry innovations have been introduced in valued at over US$77.5 billion sectors: recent years to enhance food globally. Ÿ Ingredients - showcasing production locally. As the impact of climate essential ingredients that In Abu Dhabi, for instance, improve taste, aroma, colour, change becomes more vegetable production grew by 8 texture, nutrition, production, percent in 2017 despite tough climate apparent in many parts of storage, transport and shelf life conditions, drought, scarcity of the world, the adoption of Ÿ Processing - covering everything rainfall, and high temperatures from general cross-industry more recyclable containers throughout the year. p r o c e s s i n g l i n e s a n d The UAE government says the data such as lighter-weight technologies, to industry-specific reflects the success of initiatives equipment bottles and flexible launched in the agriculture and food Ÿ Packaging - featuring equipment production sector, aim to increase packaging, such as plastic and machinery for packaging, l o c a l p r o d u c t i o n a n d r a i s e pouches and bioplastic printing, labeling, weighing, performance, in order to fulfill the sorting and decorating for large, formulations, had needs of the market. mid and small-scale industries In July, the UAE Office for Future noticeably risen, reports Ÿ Automation & Controls - Food Security and Abu Dhabi Future the market research firm presenting technological inno- Energy Company (Masdar) have vation in automation – from Euromonitor International forged a strategic partnership to Robotics, Smart manufacturing enhance food security in the country noting that even major and Digitalisation, to Industry 4.0 through two major initiatives, a corporations such as and Industrial Internet of Things (IIOT) vertical farming container pilot Walmart and McDonalds, project and a smart home farm. Ÿ S u p p l y C h a i n S o l u t i o n s , have committed to showcasing end-to-end solutions The vertical farming container sustainably sourced or for the food industry program will see a pilot facility established in Masdar City, where the fibre-based packaging The three-day event will be held in a sprawling 80,000 sqm of exhibition latest technologies and best practices from recycled or certified space across 16 halls. in controlled environment farming source. More than 1,600 local, regional and will be tested. The project will also Technology is also now widely used inter-national suppliers and industry contribute to defining the business to preserve food longer while keeping service providers from 60 countries and regulatory guidelines for the their nutritional value intact. will showcase the latest manu- development of vertical farming in SEVENx process, which allows facturing business improvement the country, the government said. excess water to be removed from tools. The Smart Home Farm is an fresh milk to make it super- Top quality products and solutions initiative to be developed in concentrated without requiring for all budgets will be displayed on connection with Masdar City's Eco- refrigeration for up to six months, is the exhibition floor. Organizers said Villa, conceived as a template for among the latest innovations robots working alongside humans at affordable and highly energy- and adopted in the industry. This production lines, or high-speed water-efficient residential villas in the UAE.

TRUCKING India's trucking industry moves one mile at a time for better days “About 10 percent of the transporters indicated that their overall costs have reduced post-GST implementation, while more than 40 percent suggested that costs were increasing. Higher compliance costs related to GST, due to the technological upgrade, up-skilling of workers, and penalty charges, etc. have added to the cost-burden of transporters, which, coupled with increasing diesel prices, have taken a toll on their protability.” By Vasujit Kalia

f there's one industry that benefitted the most from Faster movement of goods India's unified Goods and Services Tax (GST) in the GST, has among others, yielded to a centralized Icountry's US$2.4 trillion emerging market economy electronic billing mechanism, resulting to faster that would be trucking. movement of consumer goods and cost reductions. Since the new tax policy was implemented in July of “About 10% of the transporters indicated that their 2017, it has negated the long overdue, multiple and overall costs have reduced post-GST implemen-tation, complicated indirect taxes passed on to the supply-chain while more than 40% suggested that costs were in the freight handling sector. increasing. Higher compliance costs related to GST, due India's market research and credit rating firm ICRA to the technological upgrade, up-skilling of workers, and reported truck productivity has increased tremendously penalty charges, etc. have added to the cost-burden of since then benefitting as well consumers with their transporters, which, coupled with increasing diesel prices, transportation costs cut. have taken a toll on their profitability,” the report stated. The impact was more felt in Kerala, West Bengal, With the simplified tax system, long-haul truckers are Maharashtra, Madhya Pradesh, and Bihar, which were able to cover 300 to 325 kilometers (186 to 202 miles) a earlier known for notoriously high waiting time spent at day, compared with an average distance of 225 their inter-state borders, according to the report. kilometers a day in the prior period.

TRUCKING

Heavily challenged system on digitalization, with many focusing not been as successful because of Improvements in India's more on mobile apps and solutions to offer the unorganized nature of the efficient trucking services are felt a personalized experience for their industry. The industry is largely throughout the country among shippers, forwarders and consumers. But in cities, the need for more Oliver Wyman, a leading global management technologically advanced trucks is consulting firm, said transportation companies normally creeping in as the country embraces invest about 5% of its revenue on digitalization, with e-Commerce more which calls for many focusing on mobile apps and solutions to offer a faster deliveries. personalized experience for their customers & track the India's current logistics chain is still dependent on the traditional way of moment of the vehicles accurately. doing business which involves manufacturers, logistic companies, customers and track the moment of unorganized and fragmented, warehouses and local delivery the vehicles accurately. mainly owing to its operational companies. It described in its report India's model and multiple players.” Experts said investments on logistics sector as still characterized “The manufacturers/shippers rely digitized trucking or trucks built with by grossly incompetent system, low heavily on middlemen such as artificial intelligence to do mapping, speed of trucks, congested roads and t r u c k i n g c o m p a n i e s a n d on-board telematics, etc., equipped blockage in the surface transport and brokers/agents to source the trucks, with new safety and comfort features various other issues. complete the paperwork, and are worth looking into given the Sandeep Chatterjee, Senior manage the delivery schedules. country's economic potentials. Manager, Deloitte, can't agree more. Apart from these core tasks, these Oliver Wyman, a leading global “The Indian trucking industry is middlemen are also indirectly management consulting firm, said highly unorganized and there is a responsible for support functions transportation companies normally huge influence of trade unions here. such as financing & insurance, invest about 5 percent of its revenue Attempt to uberize this industry has m a i n t e n a n c e & r e p a i r , a n d

TRUCKING

The good news is that India's logistics companies are now slowly opening up to the digital world and making efforts change the scenario. The urge to move with time has led the race to modernize and digitalize the operations for smooth running of the company. coordination with government/ all these stakeholders. Digitization This solution is specially designed regulatory bodies,” he added. will lead to better prices for the end to enhance the fleet operations and Chatterjee further detailed that c o n s u m e r a n d r e m o v e t h e has driven paper based set ups to “the trucking industry deploys two middlemen which will have its own become more organized and types of pricing strategies – contract b a c k l a s h . M i d d l e m e n c o s t s automated. and spot. The former is a quote that is combined with driver woes, the Through mobile integration, the a predetermined amount agreed o p e r a t i o n a l p r o fi t a b i l i t y a n d concept of digitalization has been upon to be with the shipper for business productivity takes a severe taken further. Optimum route certain duration, usually a year..” hit on the shippers as well as the fleet planning combined with real time “A few shippers prefer spot rates as owners,” says Chatterjee. tracking of cargo movement through the freight rates fall or rise, according Some of the advanced services mobile apps enables routing of cargo to the demand and load-to-truck adopted by Logistics Service by avoiding congestion points and ratio. If the demand is low, truck Providers (LSP) include automated capacity will not be overloaded, storage and retrieval systems (ASRS) troubled spots to minimize risks and resulting in lower prices. Here there is in warehouse and transportation, interruptions. a lot of manipulation and arbitrage radio frequency identification (RFID) This has resulted in the cost which is happening in the current in the place of bar codes and the reduction and increase in the business model.” Global positioning system for real customer delight and higher Slowly going digital time tracking. business volumes for the truckers. The good news is that India's Ram Menen, retired head of Then there are players like Tech- logistics companies are now slowly Emirates SkyCargo, enthused, “Apps, logistics which apply a wealth of data opening up to the digital world and GPS, etc., are today's available tools related to the movement of goods making efforts change the scenario. that speed up transactions and also and trucks to identify pattern related The urge to move with time has led open up new markets for remote to customer trends and unearth the race to modernize and digitalize areas worldwide. Geo fencing market insights to develop industry the operations for smooth running of facilitates quick and efficient access best solutions. to areas where no proper addresses the company. “It seems technology may be a Increasing competition, customer exist. It also allows people to track solution to all these problems. demand and competitive market their shipments in real time. Carriers Several startups have jumped into r e q u i r e s i m p l e m e n t a t i o n o f as well as consumers benefit from the sector to make transportation digitalization & data analytics so as this technology.” easier for all stakeholders and to help gain more customers and Indian company Kale Logistics organize the operations. The e-way getting more returns per invest- Solutions which has found its ments as compared to the other foothold in the logistics industry in b i l l a n d G S T h a s r e s u l t e d i n companies. the UAE has come out with digitally increasing the organized nature of “To get into the digital model, it is enabled cloud based solutions like the industry but a lot needs to be important that we take into account fleet management solutions (Helios). done,” Chatterjee opined.

AVIATION

Airbus kicks off the Critical App Challenge in the Middle East DUBAI: Airbus has kicked off the and feasible results at innovation initiative “Critical App t h e e n d o f Challenge” to set in motion regional September. developers and start-ups in the The winners will Middle East to create the best s u b s e q u e n t l y b e a p p l i c a t i o n s t o h e l p p o l i c e , invited to present firefighters and other public safety their applications at professionals improve their work. the GITEX exhibition Airbus is giving life digital eco- in Dubai scheduled system for its secure device Tactilon- for Oct 14-18. GITEX is Dabat, an Android smartphone and o n e o f t h e m o s t Zaknoun, Head of Innovation & Tetra radio in one, which plays a important fairs in the Middle East in Developer Ecosystem at Secure Land pivotal role in gathering and proce- the field of electronics and future Commun-ication of Airbus. ssing intelligence for professionals. digital technologies. The Critical App Challenge's Start-up companies and app “We are looking for path-breaking concept is based on the idea of creators from the Middle East can ideas for our TactilonDabat. This enrol for the online challenge on the Critical App Challenge in the Middle Hackathons: Software pioneers, user website https://criticalappmena. East is a unique incentive for inventive interface designers, and business bemyapp.com/. An expert jury will minds. Contributors profit from managers work together intensively then select the five best participants getting special access to mission- in a limited amount of time towards who can show the most promising critical markets,” says Rahim building proofs of concept for innovative digital solutions. DAE's Joramco obtains EASA Part 145 approval to fix Boeing 787 aircraft

DUBAI: Dubai Aerospace Enterprise (DAE) Ltd.'s Jordan-based engineering division Joramco has successfully obtained a certification from the European Aviation Safety Agency the EASA Part 145 to do MRO for Boeing 787 aircraft. DAE said the EASA approval comes after the Jordanian Civil Aviation Authority and the US Federal Aviation Administration granted similar certifications to the company. “We are very pleased to gain our reflects DAE's goal of developing a Its subsidiary, Joramco, has built a EASA approval for the Boeing 787. This regionally-based world class record over the past 50 years as a approval allows us to broaden our competitive MRO and services l e a d i n g c o m m e r c i a l a i r c r a f t service offerings to a wider base of platform to complement its top tier maintenance, repair and overhaul customers as we continue to build on leasing platform.” (MRO) company serving a wide range Joramco's success as a leading MRO Headquartered in Dubai, DAE is a of customers in the Middle East, facility offering a globally competitive globally recognized aerospace Europe, South Asia, Africa, Russia and suite of MRO services,” said Jeff corporation and one of the largest Wilkinson, Chief Executive Officer of the CIS countries. aircraft leasing companies in the Joramco. Joramco offers services on several world. Firoz Tarapore, Chief Executive aircraft models from the Airbus, Officer of DAE, for his part said: “The DAE's leasing and engineering B o e i n g , a n d E m b r a e r fl e e t s . EASA approval for the Boeing 787 divisions serve over 125 airline Strategically located at a free zone area further recognizes Joramco's extended customers around the world from its in Queen Alia International Airport in capability set in maintaining new seven locations in Dubai, Dublin, Amman-Jordan, Joramco's facilities technology aircraft. This achievement Amman, Singapore and the US. can accommodate up to 15 aircraft.

AIRLINES

Turkish Airlines reaches record load factor of 85.3% in July US$258 million with both cargo and commercial passenger revenues up. “During the first half of the year, T u r k i s h A i r l i n e s m a n a g e d t o increase net operating profit up from US$17 million to US$258 million, due to the increasing demand and unit revenues despite the increasing fuel prices,” Turkish Airlines said in a statement. Turkish Airlines currently serves 304 destinations in 122 countries. Its fleet of 325 aircraft is one of the youngest and most modern in the DUBAI: Turkish Airlines continues The July 2018 LF is the highest in world. to reap benefits from its increasing the airline's history, an important Turkey is investing more on its popularity with its load factor indicator of continued global n a t i o n a l c a r r i e r t a r g e t i n g t o reaching 85.3 percent in July interest to Turkey and its flag carrier. increase its fleet to 500 by 2023. The bringing to 43 million its total The airline said its total operating c o m p a n y h a s a b o u t 5 2 , 0 0 0 passengers from January to July net profit increased significantly employees including within its 2018. during the first half of 2018 to subsidiaries.

Delta & CBP launch biometric boarding test in Detroit

DETROIT: Delta and the US Customs and Border Protection (CBP) launched in July the first biometric boarding test out of Detroit Metropolitan Airport (DTW). The test is carried on one flight daily for passengers using the airline's new flagship aircraft, Airbus A350, at the airport's A36 gate. But there are plans to offer the same option for all international flights departing daily from DTW. Similar pilot projects were also jointly conducted at Hartsfield- Jackson Atlanta International Airport and John F. Kennery Airport in the board their flight. feedback from customers and past and key learnings have been Delta said this option makes it employees, and is another example applied to DTW test, Delta said. easier for passengers to be boarded of how Delta is delivering innovative Essentially, passengers leaving without compromising security. experiences customers have come to from gate A36 can choose to board “Expanding facial recognition expect from great brands.” Delta's flagship aircraft using facial boarding to this international Delta has introduced innovations r e c o g n i t i o n t e c h n o l o g y . I f gateway and Delta hub is a natural in the past such the optional passengers are willing to participate, next step as we hone this boarding biometric check-in at all domestic they simply approach the camera, option in partnership with CBP,” said Delta Sky Clubs, RFID baggage their image is captured, they get a Gil West, Delta's COO. “This new handling, automatic check-in, confirmation receipt, and then they phase will allow us to get even more among others.

AIRLINES

Ethiopian Airlines adopts Lufthansa's Etihad Airways picks Lido/Flight 4D on its flight system Farelogix as partner on cloud tech offers

ABU DHABI: Etihad Airways has partnered with Farelogix Inc. to enhance its merchandising and distribution capabilities on cloud technology. ADDIS ABABA: Ethiopian Airlines updated aeronautical database and With Farelogix, Etihad will will use Lufthansa Systems' Lido/Flight the so-called optimizer. Lido/Flight be able to create personalized 4D solution on its flight planning 4D calculates the most suitable route products and services to system which is also being utilized by for each flight based on all flight- enhance customer some 120 other airlines worldwide. related data, weather conditions and satisfaction. These include No stranger to Lufthansa's flight the current airspace situation optional products such as planning solution, Ethiopian said the including any restrictions. preferred seats, priority upgrade offers extensive automation More than 6,000 aircraft are boarding, among many and optimization functions for flight currently using Lufthansa Systems' others. planning and control processes. The flight planning solution, which has “The new partnership will deal will cost Ethiopian EUR3.380 been successful in the market for help us in the journey million (over US$3.8 million). more than 17 years. The most recent towards the airline's digital “We are pleased to further cement releases covered certain basic transformation that focuses on delivering modern retail our collaboration with Lufthansa components for migrating to current experiences to customers Systems by upgrading our flight technologies as well as functional around the globe,” said Robin innovations and improvements for planning system to Lido/Flight 4D, Kamark, Etihad's Chief having used its earlier version, Lido t a k e o ff a n d l a n d i n g w e i g h t Commercial Officer. optimization, crew briefing and route Flight System, for the last five years. Etihad also plans to launch The Lido Flight Planning Service is one optimization. a full New Distribution of the most effective flight planning “The contract with Ethiopian Capability (NDC) enabled solutions worldwide and has been Airlines is strategically important to platform which will enable rewarding in augmenting our efforts us,” said Marco Cesa, Senior Vice customers to visualize to optimize flight planning and President Regional Management offerings through digital control endeavors in our expanding EMEA at Lufthansa Systems. “The deal media such as images and service and latest technology will be noticed throughout Africa and videos, whether they are a c q u i s i t i o n , ” s a i d Te w o l d e strengthens our position in the local booking via travel agencies, GebreMariam, Group Chief Executive market. The reliability and flexibility of meta-search engines or other Officer, Ethiopian Airlines. our product won over Ethiopian indirect channels. “With the introduction of Lido/ Airlines and will provide considerable “It is crucial in today's digital world that we Flight 4D system, we are aiming to support to the carrier going forward.” continuously refine our further optimize our routings and In various comparative analyses services and utilise flight planning processes, thereby based on thousands of flight plans, progressive technology to reaping benefits in terms of reduced Lido/Flight was able to reduce fuel elevate our customers travel flying time and fuel consumption,” he costs by an average of 2 percent, cut experiences regardless of the added. flying times by 1.9 percent and save channel they use to book. The The core features of Lido/Flight 4D 1.6 percent of air traffic control fees solution and drive product are its integrated and continually compared to its competitors. variation,” Kamark noted.

AIRPORTS

Sharjah Airport handles 5.731M passengers in H1 2018 position on the regional and international tourism and trade map while Sharjah Airport plays a pivotal role in enhancing the image of this pioneering city by continuously upgrading the quality of services provided to passengers, making their travel through the airport a distinct journey and experience,” said Ali Salim Al Midfa, Chairman of Sharjah Airport Authority. “The results of the first half of this year reflect the continued growth in passenger movement and the state of development witnessed by various SHARJAH: Sharjah Airport posted 38,800 movements, up by 3.83 fields within the aviation sector in the 4.34 percent in passenger movement percent. In June, the airport recorded UAE. It is also evidence of the during the first half of 2018, with 6,570 flights. potential of Sharjah Airport and the 5.731 million people handled through In the first half of this year, success of Sharjah's efforts to t h e e m i r a t e ' s m a i n g a t e w a y passenger movements increased strengthen its position as a hub for compared with 5.493 million in the significantly to and from a number of tourism and investment in the same period in 2017. major destinations including India, region.” The increase is a result of newly Russia, the GCC and Asia due to an Al Midfa said the users of the 16 expanded service offerings for both increase in tourism flows from those smart gates, now available in the passengers and airlines, as well as the markets. departures and arrivals of the airport expansion of air carriers operating out In terms of air cargo, Sharjah building, reached nearly 1.5 million of the airport, making Sharjah Airport Airport registered more than 64,730 passengers in both directions during one of the most important transit tons while, from January to the end of the first half of this year, further terminals in the UAE region, officials June, the volume of sea/air cargo was increasing passenger movement said. 19 percent higher compared with the while reducing congestion during For the first six months of 2018, same period last year. peak times, achieving completion regular and irregular aircraft “The emirate of Sharjah has rates not exceeding 20 seconds for movements registered more than succeeded in strengthening its each transit transaction.

Azerbaijan sees 14% increase in passenger traffic BAKU: Azerbaijan's Heydar Aliyev International Airport served 2.5 million passengers from January to July this year, up by 14 percent, and there's optimism for continued upswing with Bahrain's Gulf Air now serving the route. Azerbaijan Airlines (AZAL), the country's national carrier, served 1.070 million passengers during the period while its low-cost subsidiary, Buta Airways, carried 256,000 Azerbaijan's airport currently A v i v . p a s s e n g e r s . T h e K i n g d o m o f serves more than 30 airlines on over Heydar Aliyev Airport, named the best Bahrain's national airline, Gulf Air, 4 0 d e s t i n a t i o n s . T h e t o p 1 0 airport in Russia & the CIS region by launched flights to Baku in June, destinations include Moscow, Skytrax World Airport Awards, which is hoped to further increase Istanbul, Dubai, Antalya, Sharjah, Kyiv, opened a new terminal in April of foot traffic in the country. Baghdad, Tehran, Bodrum and Tel- 2014 with a total area of 65,000 sqm in anticipation of more tourists. AIRPORTS

New Zealand phases out departure cards at airports more seamless journey for travelers leaving the country. “Auckland Airport strives to make life easier for travelers so we're delighted to support this initiative. International passenger numbers are up 4.2% on the previous year so making the journey through from check-in to the gate as seamless as possible is important to us,” said Littlewood in a statement. “We are investing $2bn into aeronautical infrastructure over the next five years to upgrade the travel experience for passengers and all users of the airport and we are AUCKLAND: Starting November, save the government time and working closely with our partners to New Zealand airports will no longer expenses while travelers are also ensure the experience is as positive require travelers to fill in departure spared of extra time filling in the and enjoyable as we can make it.” cards which at any given year could departure cards. Auckland Airport saw around run up to 6.5 million pieces. Adrian Littlewood, Auckland 880,000 international passengers Immigration Minister Iain Lees- Airport CEO, says the end of the travel through the airport in July Galloway said the new policy will departure cards will help create a 2018.

Buy your way out of long security queue at Heathrow Airport for £12.50

LONDON: Heathrow Airport has opened up access to its Fast Track Security Lane normally reserved for business class and first class pass- engers and top-tier frequent flyers to travelers willing to fork an extra £12.50 to jump the queue. Heathrow Airport has opened up the program to all travelers provided they pre-book their spot no later than two days before they travel. After paying, the traveler will received a confirmation via email which will be presented at the Fast Track desk along with his/her boarding pass. or time. Access to Heathrow's Fast remember that it is the passenger's “ A s a p r e m i u m e x p e r i e n c e , Track Security is granted through a responsibility to ensure they arrive customers who have purchased pre-booked time slot,” Heathrow at the departure gate at the access to Fast Track Security will be Airport said in a disclaimer. published boarding time as stated given a priority service to ensure that “Whilst Heathrow will endeavour by the airline,” it added. waiting is kept to a minimum. to ensure that all passengers are able Babies and infants will also be However, we cannot guarantee a to access Fast Track, access may be charged if they pass through the Fast maximum or minimum queue length denied for latecomers. Please Track security lane.

EXECUTIVE MOMENTS Lufthansa Group names new New operations General Manager for sales in Kuwait customer experience division at the airline's largest hub in MD at Delta Frankfurt. In 2014, she became Manager Sales Steering and Business Development Sales Europe for the Lufthansa Group. During that time, Petri was in charge of analysing business and market develop- ments as well as trends within the European aviation industry. In 2015, Petri took over a new position as the assistant to the Vice President Sales Europe, Middle East and Africa for the Lufthansa Group. Her responsibilities involved managing numerous key projects, steering and Nadia Petri further developing a region of 74 countries, in support of the Vice President Sales. She remained in this position until her recent Rafael Figueroa FRANKFURT: Nadia Sarah Petri has promotion. been named the new General Manager Petri will be reporting to Karsten Zang, ATLANTA: Delta Air Lines Sales Kuwait of Lufthansa Group effective Senior Director Sales Gulf, I.R. Iran, Pakistan Cargo (NYSE: DAL) has August 15. and Afghanistan, Lufthansa Group. She Based in Kuwait City, she will be succeeds Stefan Schwarz, who held the appointed Rafael Figueroa as responsible for all commercial and sales position for three years and has already Managing Director – Cargo activities for the Kuwaiti market. started his new assignment as Project Operations and Customer Petri first started working for Lufthansa Manager in the Area Management for Experience, a role previously in 2007 within the Ground Operations Europe, Middle East and Africa in Frankfurt. held by Julian Soell. Effective this Fall, Rafael will transition from CEVA names Carter as senior VP Aeromexico Cargo to Delta transportation contract logistics Cargo to lead a team of over 1,600 employees, managing HOUSTON, Texas: CEVA Logistics Delta's worldwide cargo has appointed Terry Carter to the operation to deliver industry- newly created position of Senior Vice leading customer service. President Trans-portation for This appointment is part of Contract Logistics. He will be based in an international talent the US and report to Brett Bissell, exchange program between Chief Operating Officer Contract Delta and Aeromexico, which Logistics. aims to share best practices In his new role, which Carter and skills across all areas of assumed in July, he is charged with the business. driving operational and commercial “Rafael brings extensive best practices and standardization Terry Carter experience to Delta - not only across CEVA's Contract Logistics through his knowledge of the transportation business worldwide. than twenty years at FedEx in several cargo and ground handling His work will involve coordinating senior leadership positions. In industry, but also through his closely with the company's global addition, he has held senior posts at understanding of the Latin transportation group to ensure its Brown Integrated Logistics, Graebel America market,” said Shawn work fits seamlessly together with the Va n L i n e s , a n d Wo r l d W i d e Cole, Delta Cargo – Vice overall s trategy. He will be Technology, Inc. President. responsible for defining, stand- “We are delighted to welcome With 12 years in the airline ardizing and implementing it someone of Terry's calibre to our industry, Rafael most recently throughout CEVA and for any third senior team. His knowledge and served as Vice President for party contractors working for the expertise will be paramount to further Aeromexico Cargo, with prior business. grow and develop our business with a roles as Vice President – Carter brings more than 25 years' focus on all elements of trans- Ground Handling for specialist experience in the logistics portation. At the same time his Aeromexico and as Chairman and transportation industry. This contribution will enable us to share of the Board for SkyTeam includes leading DHL's US operations and implement best practices with Cargo Alliances. for five years and serving for more our customers,” says Brett Bissell.

TECHNOLOGY

AK-47 Russian Beware of mobile banking Trojans maker competes Tesla with CV-1 electric supercar

MOSCOW: The race is on for the most efficient and affordable electric- powered car with Russia's largest MOSCOW: The multinational mobile users' security. The overall cyber-security and anti-virus g r o w t h i n m o b i l e m a l w a r e military and civilian weapons provider Kaspersky Lab says treats of installation packages – especially manufacturer, Kalashnikov Concern viruses and malware mobile banking a s s o c i a t e d w i t h b a n k i n g – which popularized the AK-47 assault Trojan attacks rose to historic high in demonstrates that cybercriminals are rifle, now on the market against Tesla the second quarter of 2018 as constantly creating new modi- and others in China and Europe. banking activities online increased. fications to their malicious software Kalashnikov recently unveiled at The Moscow-based company said to make it more sophisticated and Russia's August 23 defense expo the the number of installation packages discreet for cybersecurity vendors to CV-1 electric supercar with a retro for mobile banking – modifications detect,” said Victor Chebyshev, look inspired by the Izh-Kombi, a which help attackers avoid detection security expert at Kaspersky Lab. small Soviet box-type car built for by security solutions and to expand “User and the industry should be families in the 1970s. their arsenal – peaked at over 61,000 extremely cautious and vigilant in the While CV-1 looks cold on the during the period. coming months as the trend outside compared to other electric- It described mobile banking continues to grow.” powered cars like Tesla, Byton, BYD, Trojans as among the most vicious How to avoid malwares: NIO, etc., Kalashnikov says it's packed types of malwares as they are with revolutionary tech inside. It can designed to steal money directly Ÿ Install applications only from travel as far as 350 km (217 miles) on a from mobile users' bank accounts. trusted sources, ideally – from the single charge and can accelerate from This type of attack is attractive to official app store; 0 to 100 kph in 6 seconds, making it at cybercriminals from all over the Ÿ Check permissions requested by par with Tesla Model 3. world, looking for an easy profit. t h e a p p – i f t h e y d o n o t No information though was The malware is typically disguised correspond with the app's task provided on when CV-1 would go into as a legitimate app, to lure people (e.g. a reader asks to access your full production and nor its estimated into installing it. Once the banking messages and calls), this can be a price. app is launched, the Trojan displays sign of an unscrupulous app; Kalashnikov Concern, which its own interface overlaying the Ÿ Use a robust security solution to produces about 95% of all small arms banking app's interface. When the protect you from malicious in Russia and supplying to more than u s e r i n p u t s c r e d e n t i a l s , t h e software and its actions. The free 27 countries around the world, told malware steals the information, version of Kaspersky Internet the media it hopes to actively Kaspersky said. Security for Android can help you compete in the growing battery- The United States, Russia and avoid such unpleasant situations; powered vehicles. Poland, in that order, suffered the Ÿ Do not click on links from spam The company said it is also most on the shares of mobile banking emails; developing new business lines that Trojan attacks during the period. Ÿ Do not perform the rooting include remote weapon stations, “The threat landscape in the procedure of the device that will unmanned aerial vehicles and multi- second quarter of this year gives us provide cybercriminals with functional special-purpose boats. lots of cause for concern regarding limitless capabilities.

UPCOMING E V E N T S IATA Global Fraud China (Shenzhen) Int’l Logistics The 15th Trans Middle East 2018 Prevention & Transportation Fair (CILF) 2018 Exhibition and Conference

The IATA Global Fraud Prevention Event brings Jointly held by Shenzhen Municipal People's This two-day conference will feature 30 world- together payment fraud prevention experts from Government, China (Shenzhen) International class conference speakers addressing pressing all the regions worldwide from several verticals of Logistics and Transportation Fair (CILF) is the issues and challenges on global transportation the air travel industry. The second edition of this leading logistics & Transport Expo in Asia and logistics with about 400 senior government event is organized in collaboration with the IATA successively held for the past 12 years. World Financial Symposium (WFS) & some parts officials, Industry principals, academics, senior of the Registration process may be common. As a professional, effective, reliable and wide executive harbor masters and engineers, port exchange platform for all players in logistics, engineers, maintenance supervisors and Madrid Marriott Auditorium Hotel & transport and relevant industries all over the procurement decision-makers together with the Conference Center I Madrid, Spain world, the CILF attracts numerous international region's leading shippers, cargo owners, September 17-18, 2018 well-known firms to exhibit and further promotes importers/exporters, shipping lines, freight the international influence of China logistics forwarders, logistics companies, ports, terminal industry. This year's event is expected to receive Parcel Forum 2018 operating companies, railway operators, port about 1,800 exhibitors from more than 50 equipment and services suppliers from countries countries & 130,000 visits from over 80 states throughout the Middle East in attendance. and regions. For the past 15 years, PARCEL Forum has been the Intercontinental Aqaba Resort, Jordan only conference dedicated to serving the unique Shenzhen Convention & Exhibition Center, and ever-changing needs of professionals who Guangdong Sheng, China October 23-25, 2018 are responsible for the shipping, warehousing, October 11-13, 2018 packaging, distribution and delivery of parcels. The industry's only peer-driven, peer-reviewed and peer-produced conference has helped Air Cargo Forum 2018 Toronto Airport Solutions Dubai thousands of parcel shipping professionals learn how to ship more packages, more frequently, more efficiently, and more cost-effectively. TIACA's International Air Cargo Forum and Airport Solutions Dubai is a 2-day event being Exhibition is the premier air cargo industry event. held from 4th November to 5th November 2018 at Renaissance Schaumburg Convention Over 4,000 air cargo decision makers and more the Jumeirah Beach Hotel in Dubai, United Arab Center Hotel, Illinois, United States than 300 exhibitors from around the world gather Emirates. This event is a unique in attracting the September 24-26, 2018 at ACF to network and address current industry entire airports & aviation buying chain from challenges and opportunities. The ACF is a cost- manufacturers, airport operators, developers, 2018 FIATA World Congress effective way to network and showcase your regulators, and investors, through to end users. business to thousands of leaders and buyers from Jumeirah Beach Hotel, Dubai, UAE across the entire air cargo supply chain. FIATA, the global voice of freight logistics uniting www.10times.com/airport-solutions Toronto, Canada I www.aircargoforum.org the industry worldwide, will bring together November 4-5, 2018 industry stakeholders in New Delhi in the 2018 October 16-18, 2018 FIATA World Congress in cooperation with the Federation of Freight Forwarders Associations in India (FFFAI). International Transport Logistics The backbone of every economy, logistics provide exhibition (logitrans Turkey) efficient, customer-centric and cost-effective flow of goods on which all commercial sectors The leading trade fair for transport logistics in the depend—shipping, port-services, warehousing, Eurasian region will be held once again in Turkey rail, road and air freight, express cargo and other on November 12-14 with a professional platform value-added services. Optimal use and for presenting innovative logistics solutions with integration of these services is essential to latest update on market developments to grow seamless supply-chain. The global logistics your business and create new opportunities. This market currently generates over US$8 trillion event will gather logistics and supply chain annually & represents around 11% of global GDP. executives from Europe, North Africa, the Middle & Far East and CIS countries. Pullman/Novotel Hotel Aerocity, New Delhi, India Istanbul Turkey September 25-29, 2018 November 12-14, 2018

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