Raleigh Union Station Fact Sheet

Total Page:16

File Type:pdf, Size:1020Kb

Raleigh Union Station Fact Sheet Raleigh Union Station 510 W. Martin Street The City of Raleigh and NCDOT have constructed a new train station in the city’s downtown Warehouse District to accommodate current and future demand for intercity passenger rail, commuter rail, buses, taxis, bicycles and other forms of transportation – Raleigh Union Station. RUS Project Cost: The new station, Raleigh Union Station (RUS), replaces the old Amtrak a wonderful view of the Raleigh skyline. The artistic metal sheets There are convenient passenger drop-off areas adjoining the station. $88.8M Station on Cabarrus Street, whose size and location cannot accommodate adorning one wall of the concourse were salvaged from the original Ample short and long term parking is provided for passengers and current ridership demand or expected growth. The project reused an industrial building. The new 920 foot-long center island platform offers visitors. Local $25.9M industrial building that had been vacant since 2005. The 26,000 square level boarding, and is fully ADA compliant. This is the first high-level Beginning in June 2018 Amtrak and NCDOT will offer four daily State $9M foot building provides 9,200 square feet of passenger areas, more than platform in North Carolina. round trips between Raleigh Union Station and Charlotte. The new Federal (FRA): five times the space of the former station. The tracks built to serve the station are for passenger trains only, and station also serves Amtrak’s long-distance Silver Star passenger train, TIGER and ARRA $53.9M The passenger concourse between the station and the high-level remove all boarding and detraining activities from the mainline railroad providing service to the Northeast and Florida. RUS Supporting Project Cost: boarding platform provides natural light throughout its length and so that freight trains may pass the station without delays. $21.6M Timeline Raleigh Union Station is owned by the City State $5.1M 2013-15 January 2016 May 2016 May 2018 of Raleigh. The state-supported passenger Federal (FRA): Station and track design, funding, Station construction began Track and signal work began Station complete train service between Raleigh and Charlotte Congestion Mitigation $16.5M environmental, ROW, public input is operated by Amtrak. MECHANICAL TENANT PLAZA CANOPY AMTRAK OFFICES/TICKETING/BAGGAGE MAIN HALL LOWER ENTRY CIVIC PLAZA Station Construction: Clancy & Theys/Skanska in association with Holt Brothers, Track & Signal Construction: CSX and NSR 0 20 40 60 FT April 2018 WEST STREET WEST ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! 60 FT ! ! ! ! ! ! ! ! ! ! 40 ! ! ! ! ! ! ! ! ! ! ! 20 ! ! ! NLY ! ! ! -O ! ! ! 0 ! AR ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! PLAZA ! TWO-WAY ! ! ALL VEHICLES ! NE-WAY C O ! CIVIC ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! CSXT/NS ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! %&'( ! ! !"#$ ! ENTRY ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! %&'( ! ! !"#$ ! ! ! ! ! ! ! ! ! ! ! ! ! ! %&'( ! ! !"#$ ! ! ! G ! ! ! ! ! ! ! BUS PARKING ! ! ! ARKIN ! ! %&'( P ! ! !"#$ ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! %&'( ! ! ! !"#$ ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! GARDEN ! ! ! ! ! POLLINATOR ! ! ! F ! ! O ! ! O ! ! ! ! ! ! ! EEN R ! ! R ! ! ! ! ! ! ! E + G ! ! S ! R ! ! U ! ! O ! ! ! NC ! ! O ! M ! 16,792 SQ. FT. C ! R ! ! ! ! ! ! ! ! ! ! LATFO ! ! ! ! ! ! AK P ! PASSENGER DROP OFF ! UNION STATION 920 Ft. L ! ! ! ! ! ! AMTR ! ! ! ! ! ! ! ! ! Y ! ! R ! ! T ! ! ! N ! ! E ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! STATION TRACK 2 ! ! ! ! ! CSXT ! ! ! ! ! ! ! ! ! ! ! ! ! ! STATION TRACK 1 ! SB TM ! ! ELL ! ! OFFICES ELL ! TICKETING, ! ! ! NCRR/NS ! ! ! BAGGAGE CROSSING ! ! ! ! ! ! ! ! ! 7,231 SQ. FT. ! ! ! ! AMTRAK ! BAGGAGE, ! ! ! ! ! ! ! ! ! ! ! UP.
Recommended publications
  • Railway Employee Records for Colorado Volume Iii
    RAILWAY EMPLOYEE RECORDS FOR COLORADO VOLUME III By Gerald E. Sherard (2005) When Denver’s Union Station opened in 1881, it saw 88 trains a day during its gold-rush peak. When passenger trains were a popular way to travel, Union Station regularly saw sixty to eighty daily arrivals and departures and as many as a million passengers a year. Many freight trains also passed through the area. In the early 1900s, there were 2.25 million railroad workers in America. After World War II the popularity and frequency of train travel began to wane. The first railroad line to be completed in Colorado was in 1871 and was the Denver and Rio Grande Railroad line between Denver and Colorado Springs. A question we often hear is: “My father used to work for the railroad. How can I get information on Him?” Most railroad historical societies have no records on employees. Most employment records are owned today by the surviving railroad companies and the Railroad Retirement Board. For example, most such records for the Union Pacific Railroad are in storage in Hutchinson, Kansas salt mines, off limits to all but the lawyers. The Union Pacific currently declines to help with former employee genealogy requests. However, if you are looking for railroad employee records for early Colorado railroads, you may have some success. The Colorado Railroad Museum Library currently has 11,368 employee personnel records. These Colorado employee records are primarily for the following railroads which are not longer operating. Atchison, Topeka & Santa Fe Railroad (AT&SF) Atchison, Topeka and Santa Fe Railroad employee records of employment are recorded in a bound ledger book (record number 736) and box numbers 766 and 1287 for the years 1883 through 1939 for the joint line from Denver to Pueblo.
    [Show full text]
  • Union Station Conceptual Engineering Study
    Portland Union Station Multimodal Conceptual Engineering Study Submitted to Portland Bureau of Transportation by IBI Group with LTK Engineering June 2009 This study is partially funded by the US Department of Transportation, Federal Transit Administration. IBI GROUP PORtlAND UNION STATION MultIMODAL CONceptuAL ENGINeeRING StuDY IBI Group is a multi-disciplinary consulting organization offering services in four areas of practice: Urban Land, Facilities, Transportation and Systems. We provide services from offices located strategically across the United States, Canada, Europe, the Middle East and Asia. JUNE 2009 www.ibigroup.com ii Table of Contents Executive Summary .................................................................................... ES-1 Chapter 1: Introduction .....................................................................................1 Introduction 1 Study Purpose 2 Previous Planning Efforts 2 Study Participants 2 Study Methodology 4 Chapter 2: Existing Conditions .........................................................................6 History and Character 6 Uses and Layout 7 Physical Conditions 9 Neighborhood 10 Transportation Conditions 14 Street Classification 24 Chapter 3: Future Transportation Conditions .................................................25 Introduction 25 Intercity Rail Requirements 26 Freight Railroad Requirements 28 Future Track Utilization at Portland Union Station 29 Terminal Capacity Requirements 31 Penetration of Local Transit into Union Station 37 Transit on Union Station Tracks
    [Show full text]
  • (September 2014). News and Tips from the St
    VOL. 6, NO. 9 — SEPTEMBER 2014 OF NOTE Special Collections is now the History and Genealogy Department The Special Collections Department has changed its name to the History and Genealogy Department, effective Sept.1. The department’s email address has also changed. Requests for lookups and general information can now be sent to [email protected]. Email sent to the former address ([email protected]) will still reach the department staff, however. The department is still located on Tier 5 (the top floor) of St. Louis County Library Headquarters. The tele- phone number, (314) 994-3300, ext. 2070, also remains unchanged. Department staffing changes Kamphoefner at St. Louis County Library The History and Genealogy Department has recently wit- Walter D. Kamphoefner, Ph.D., Professor of History at nessed the retirement of a several long-time staff members: Texas A&M University, Organization of American Historians Distinguished Lecturer, and notable expert on Joyce Loving retired as manager on July 31, a position German-American history, spoke at St. Louis County she had held since 1997, when the Special Collections Library Headquarters on Saturday, Aug. 9. Dr. Kamp- Department was still under development. hoefner‘s lecture, “St. Louis Germans: Insiders or Outsiders,” drew more than 200 attendees and was Ruth Ann Hager, who had worked in the department since 2000, retired on June 30. sponsored by the History and Genealogy Department. April Webb, who had worked in the department part- time since 2010, retired on May 31. joined the reference staff as part-time employees. Others on the reference staff include part-time members Jay Buck and In other changes, Scott Holl, formerly the assistant manager, Kelly Draper, and full-timer members Chris Flesor, Larry was promoted to manager of the department on Aug.
    [Show full text]
  • Fox Lake to Chicago – Saturday Fox Lake to Chicago – Sunday* METRA MILWAUKEE Many Buses Board at the Union Station Available on Weekends and Selected Holidays
    g y CONNECTING SERVICES TICKET INFORMATION CONTINUED Fox Lake to Chicago – Saturday Fox Lake to Chicago – Sunday* METRA MILWAUKEE Many buses board at the Union Station Available on weekends and selected holidays. 2600 2602 2604 2606 2608 2610 2612 2614 2616 2618 2620 2622 2600 2602 2604 2606 2608 2612 2614 2616 2620 2622 DISTRICT NORTH LINE TCrTaAn sCit oCnennetcetri on sJ:a ckson, including popular routes to Navy C Fahmildirlye nF argees 1 —1 and under ride when accompanied by a ZON E ST ATIONS AM AM AM AM AM AM PM PM PM PM PM PM ST A TI ON S AM AM AM AM AM PM PM PM PM PM )<@ Pier, North Michigan Avenue and Illinois Center. fare paying adult (up to three chiflrdere en free per adult). J FOX LAKE LV : 5:38 6:45 8:4 5 9:45 10:45 11:4 5 12:45 2:45 4:45 — 8:25 10:25 FOX LA KE LV : 5:38 6:45 8:45 9:45 10:4 5 12:45 2:45 4:45 8:2 5 10:25 • DOWNLOAD SCHEDULES Board CTA Blue Line trains at the Clinton/Congress subway • J Ingleside f5:41 f6:48 f8:4 8 — f10:48 — f12:48 f2:48 f4:4 8 — f8:28 f10:28 Ingl esid e f5:4 1 f6:4 8 f8:4 8 — f10:48 f12:48 f2:4 8 f4:4 8 f8:28 f10:28 ;0*2,;: station, two blocks south of Union Station. Board CTA Brown, — Full time students enrolled in an accredited J Lo ng L ak e 5:44 6:51 8:5 1 — f10:51 — f12:51 f2:51 f4:5 1 — 8:31 10:31 Long L ak e 5:44 6:51 8:51 — f10:51 f12:51 f2:5 1 f4:5 1 8:3 1 10:31 NOWNOW Chicago to Orange, Purple, and Pink Line trains at the Quincy/Wells gSrtauddee sncth Foaorl eos r high school can purchase a reduced One-Way, ° I Roun d La ke 5:47 6:54 8:5 4 9:52 10:54 11:5 2 12:54 2:54 4:54 — 8:34 10:34 Ro un d La ke 5:47 6:54 8:54 9:52 10:5 4 12:54 2:54 4:54 8:3 4 10:34 90./; Elevated Station, three blocks east of Union Station.
    [Show full text]
  • Train Station Models Building Guide 2018
    Building Guide for Season’s Greenings: All Aboard! 1 Index of buildings and dioramas Biltmore Depot North Carolina Page 3 Metro-North Cannondale Station Connecticut Page 4 Central Railroad of New Jersey Terminal New Jersey Page 5 Chattanooga Train Shed Tennessee Page 6 Cincinnati Union Terminal Ohio Page 7 Citrus Groves Florida Page 8 Dino Depot -- Page 9 East Glacier Park Station Montana Page 10 Ellicott City Station Maryland Page 11 Gettysburg Lincoln Railroad Station Pennsylvania Page 12 Grain Elevator Minnesota Page 13 Grain Fields Kansas Page 14 Grand Canyon Depot Arizona Page 15 Grand Central Terminal New York Page 16 Kirkwood Missouri Pacific Depot Missouri Page 17 Lahaina Station Hawaii Page 18 Los Angeles Union Station California Page 19 Michigan Central Station Michigan Page 20 North Bennington Depot Vermont Page 21 North Pole Village -- Page 22 Peanut Farms Alabama Page 23 Pennsylvania Station (interior) New York Page 24 Pikes Peak Cog Railway Colorado Page 25 Point of Rocks Station Maryland Page 26 Salt Lake City Union Pacific Depot Utah Page 27 Santa Fe Depot California Page 28 Santa Fe Depot Oklahoma Page 29 Union Station Washington Page 30 Union Station D.C. Page 31 Viaduct Hotel Maryland Page 32 Vicksburg Railroad Barge Mississippi Page 33 2 Biltmore Depot Asheville, North Carolina built 1896 Building Materials Roof: pine bark Facade: bark Door: birch bark, willow, saltcedar Windows: willow, saltcedar Corbels: hollowed log Porch tread: cedar Trim: ash bark, willow, eucalyptus, woody pear fruit, bamboo, reed, hickory nut Lettering: grapevine Chimneys: jequitiba fruit, Kielmeyera fruit, Schima fruit, acorn cap credit: Village Wayside Bar & Grille Wayside Village credit: Designed by Richard Morris Hunt, one of the premier architects in American history, the Biltmore Depot was commissioned by George Washington Vanderbilt III.
    [Show full text]
  • 2019 Building America Report
    UNION PACIFIC 2019 Building America Report A report to communities on our social, environmental and economic sustainability progress. Our Company Economic Impact Delivering an Excellent Customer Experience Operating Safely Strengthening Our Communities Engaging Employees Protecting the Environment Appendix About the Report Union Pacific’s vision of Building America means we connect the nation’s businesses We used the Global Reporting Initiative’s global sustainability reporting standards as and communities to each other and the world by providing safe, reliable and efficient a framework to report our most material social responsibility issues. This publication supply chain solutions that support sustainable economic growth. In doing so, we strive focuses on initiatives and accomplishments from the 2019 calendar year and includes to serve our customers, enhance shareholder value, invest in our communities and 2019 data, unless otherwise noted. The impact of COVID-19 and our response provide promising careers, while operating in an ethical manner. occurred in 2020 and will be thoroughly detailed in the 2020 Building America Report. Information also is available at up.com. This report details progress in key areas supporting our environmental, social, and governance pillars: delivering an excellent customer experience, operating safely, strengthening communities, engaging employees and protecting the environment. We also summarize our 2019 financial performance. Table of Contents LETTER TO STAKEHOLDERS 3 DELIVERING AN EXCELLENT CUSTOMER EXPERIENCE
    [Show full text]
  • North Carolina Architecture
    2016 Directory North Carolina Architecture 2016-2017 AIA North Carolina Directory 3 Home Elevator Incline Platform Lift Vertical Platform Lift LULA Elevator Designing a more accessible world. Port City Elevator, Inc. installs and services residential and light commercial elevators, dumbwaiters, Stairlifts, Platform lifts, and other accessibility equipment. As a licensed and insured provider, we bring over 20 years of combined experience in working with architects, general contractors, home owners, and planners to ensure the right product is installed to meet your needs. We are dedicated to the results that you, our customer, expect. Port City Elevator, Inc. is committed to its customers, to its people, and to the leading manufacturers that partner with us. Authorized Garaventa Lift Representative (910)2016-2017 790-9300 AIA North Carolina Directory| 3334 US Hwy 421 North, Ste B • Wilmington, NC 28401 | www.portcityelevator.com 5 2016 Directory North Carolina Architecture ON THE COVER: 2015 Honor Award Winner Robeson County Department of Social Services. Photo credit: 2015, Mark Herboth Photography Contents ASSOCIATION INFORMATION EDUCATION 9 About the American Institute of Architects 152 Continuing Education Mandatory for Licensure and Membership 2016 LEADERSHIP 153 Architectural Education 10 2016 AIA North Carolina President’s Message 13 2016 Leadership BOARD & COMMITTEES 18 AIA North Carolina Staff 154 N.C. Board of Architecture 154 National Council of Architectural Registration Boards MEMBERSHIP INFORMATION 155 AIA Political Action
    [Show full text]
  • The Rail Report
    NCDOT Rail Division The Rail Report @NC_By_Train facebook.com/NCByTrain ncbytrain.org 919-707-4700 Oct. 2018 Piedmont Improvement Program One of Six Southeast Transportation Projects Honored in National Competition Piedmont Improvement Program Accomplishments • Constructed 27 miles of double track between Greensboro and Charlotte, making the entire corridor double track • Constructed five new high speed crossover locations between Greensboro and Charlotte to increase the number of locations where trains can quickly change tracks • Constructed two new passing sidings between The Piedmont crosses over Morrisville Parkway on a newly constructed bridge. Raleigh and Greensboro for a total of 5 miles of A national transportation organization is honoring North second track Carolina officials for highway and railroad projects that have • Realigned over 30 railroad curves for increased improved safety and mobility and spurred economic growth operating speed in the Piedmont and Wilmington. • Closed over 40 at-grade roadway crossings The N.C. Department of Transportation was one of six • Improved 12 at-grade roadway crossings with southeastern transportation agencies earning awards on advanced signal systems for increased safety Aug. 7 as part of the • Constructed 13 new bridges over or under 11th annual America’s highways Transportation • Constructed over 13 miles of new or improved Awards competition. highways The winners were announced during • Expanded the Raleigh Maintenance Facility the annual meeting • Constructed the new Charlotte Maintenance
    [Show full text]
  • An Assessment of Archaeological Potential for Proposed Upgrades to Riverfront Park, Spokane, Washington
    An Assessment of Archaeological Potential for Proposed Upgrades to Riverfront Park, Spokane, Washington By Ashley M. Morton, M.A., RPA Fort Walla Walla Museum, Heritage Research Services With Contributions by James B. Harrison, M.A. Spokane Tribe of Indians Preservation Program Prepared for the City of Spokane Parks and Recreation Department 808 West Spokane Falls Boulevard Spokane, WA 99201 Aerial View of the Riverfront Park area ca. 1929 (courtesy of Northwest Museum of Arts and Culture, Spokane, Washington) Final Technical Report 16-01 755 Myra Road Walla Walla, WA 99362 June 8, 2016 Table of Contents List of Figures………………………………………………………………………………………………………………………………………….iv List of Tables ……………………………………………………………………………………………………………………………………………v Acknowledgements ………………………………………………………………………………………………………………………………..vi Chapter 1 Project Background ..................................................................................................................... 1 Native American Culture History in Eastern Washington ....................................................................... 4 Paleoarchaic Period (c.a. 11,000 to 8,000 B.P.) .................................................................................... 4 Early Archaic/Coyote Period (8,000 B.P. – 5,000 B.P.) .......................................................................... 4 Middle Archaic/ Salmon & Eagle Periods (5,000 B.P. – 2,000 B.P.) ..................................................... 4 Late Archaic/Turtle Period (2,000 B.P. – 280 B.P.) ...............................................................................
    [Show full text]
  • The Rail Report
    ncbytrain.org North Carolina’s Amtrak @NCDOT_Rail NCDOT Rail Division The Rail Report June 2015 Southeast Corridor Meeting held in Raleigh on May 6 regional and national mobility and economic vitality and remains committed to moving these efforts forward. The group heard an overview on the activity of the Southeast Corridor Coalition, consisting of Virginia, North Carolina, South Carolina, Georgia and Florida. Rail Director Paul Worley noted that efforts of the states go back to 1992 when the Southeast Corridor was designated and remain consistent and current in communication and collaboration. In addition numerous state and local government officials, including Congressman David Price and Virginia Secretary of Transportation Aubrey Layne, made presentations about state initiatives and how passenger service and USDOT Secretary Anthony Foxx addresses meeting attendees. improvements must be considered in a system that also needs to On May 6th, USDOT Secretary Anthony Foxx convened a meeting consider freight capacity and fluidity as a modal priority as well. of transportation officials and representatives from states across the “Commercial feasibility of a regional corridor will also require a southeast in Raleigh to discuss the Southeast Corridor. Secretary partnership with a freight railroad to maximize return on capital and Tony Tata and NCDOT hosted the meeting in Raleigh. Each state maintenance investments,” said Worley. gave a brief summary of the current status of developing improved passenger rail in their state. The summaries detailed improvements This meeting was the first of several future meetings that will include that had been completed, joint activities between units of states from the Southeast Corridor to discuss the continued progress governments and states, along with various essential studies that are and strides being made to bring high speed rail to the Southeast US.
    [Show full text]
  • The Rail Report
    Click to view the 2019 Rail Review Video NCDOT Rail Division The Rail Report @NC_By_Train facebook.com/NCByTrain ncbytrain.org 919-707-4700 Jan./Feb. 2020 Rail Division Deputy Director Allan Paul Retires After 44 Years of Working on the Railroad After 44 years of working on the railroad, Deputy Rail Thanks to his vision, guidance and leadership, North Division Director Allan Paul has decided to “Pull the Pin” Carolina’s passenger rail program now offers three daily and retire on Feb. 1, 2020. Allan is a proud 1975 graduate round trips between Charlotte and Raleigh on North of Wake Forest University and adheres to the school’s “Pro Carolina’s Piedmont service, in addition to Amtrak’s Humanitate” motto, which is understood to mean that we do Carolinian (Trains 79 and 80) Charlotte-Raleigh-New York what we do for the sake of humanity, for the people of the service which began in 1990. Under Allan’s leadership, world. It is a very specific call to community service. North Carolina’s passenger program has become a He joined the N.C. Department of Cultural Resources in national leader in customer satisfaction and cost-effective September 1975 and served five years with that agency. operations. His most notable achievement during his tenure at Cultural To expand service beyond the once daily Carolinian round Resources was the preservation and restoration of the trip, locomotives and coaches were needed. At the time Historic Spencer Shops which is now the North Carolina new equipment was in short supply and cost prohibitive. To Transportation Museum.
    [Show full text]
  • Training & Operations Manual
    WKNC 88.1 FM HD-1/HD-2 Training & Operations Manual PART OF NC STATE STUDENT MEDIA INCLUDING AGROMECK • BUSINESS OFFICE • NUBIAN MESSAGE • ROUNDABOUT • TECHNICIAN • WINDHOVER • WKNC 88.1 FM HD-1/HD-2 CONTACT US BUSINESS HOURS Monday-Friday, 9 a.m. - 5 p.m. PHONE NUMBERS Except University holidays (All are area code 919) This is when winners can come to the station and claim their prizes and musicians can drop Studio Lines off music submissions. After 5 p.m. and all day WKNC HD-1 request line 515-0881 on weekends, the front door should be closed WKNC HD-2 request line 515-2400 and locked. This is for your safety. If you are ever These are our request lines. You are not required uncomfortable with a guest and the person will not to play every, or even any, listener requests. Your leave, call Campus Police at 515-3000. primary responsibility is to keep the radio station on the air. Answering the telephone is always MAILING ADDRESS secondary. Never be abusive, inflammatory or insulting in any way to a caller. WKNC 88.1 FM HD-1/HD-2 343 Witherspoon Student Center Hotline Campus Box 8607 This is our secret special line used when someone Raleigh, NC 27695-8607 needs to speak to the person in the main HD-1 STUDIO LOCATION studio. Only staff members and key University personnel have this number. Keep it that way. SUITE 343 WITHERSPOON STUDENT CENTER On the campus of North Carolina State University Station Lines On the corner of Cates Avenue and Dan Allen Drive Business line/voice mail 515-2401 WKNC TRAINING AND OPERATIONS MANUAL This is our business line.
    [Show full text]