Training & Operations Manual
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WKNC 88.1 FM HD-1/HD-2 Training & Operations Manual PART OF NC STATE STUDENT MEDIA INCLUDING AGROMECK • BUSINESS OFFICE • NUBIAN MESSAGE • ROUNDABOUT • TECHNICIAN • WINDHOVER • WKNC 88.1 FM HD-1/HD-2 CONTACT US BUSINESS HOURS Monday-Friday, 9 a.m. - 5 p.m. PHONE NUMBERS Except University holidays (All are area code 919) This is when winners can come to the station and claim their prizes and musicians can drop Studio Lines off music submissions. After 5 p.m. and all day WKNC HD-1 request line 515-0881 on weekends, the front door should be closed WKNC HD-2 request line 515-2400 and locked. This is for your safety. If you are ever These are our request lines. You are not required uncomfortable with a guest and the person will not to play every, or even any, listener requests. Your leave, call Campus Police at 515-3000. primary responsibility is to keep the radio station on the air. Answering the telephone is always MAILING ADDRESS secondary. Never be abusive, inflammatory or insulting in any way to a caller. WKNC 88.1 FM HD-1/HD-2 343 Witherspoon Student Center Hotline Campus Box 8607 This is our secret special line used when someone Raleigh, NC 27695-8607 needs to speak to the person in the main HD-1 STUDIO LOCATION studio. Only staff members and key University personnel have this number. Keep it that way. SUITE 343 WITHERSPOON STUDENT CENTER On the campus of North Carolina State University Station Lines On the corner of Cates Avenue and Dan Allen Drive Business line/voice mail 515-2401 WKNC TRAINING AND OPERATIONS MANUAL This is our business line. Never give out the PRODUCED BY business line number on the air for contests or take requests on this line. If you receive a request Jamie Lynn Gilbert, associate director/adviser on this line, please direct the caller to one of our © 2021, NC State Student Media. To reuse any part request lines. You are not obligated to answer this of this manual, please provide appropriate credit to line, especially after business hours. If one of the WKNC 88.1 FM HD-1/HD-2 and NC State Student other staff members is not available to answer the Media. call, it will go to voice mail. If it’s really important, Special thanks to another staff member will call on the hotline. • Emily Turner, Adam Kincaid, Yvonne Chazal, Fax line 515-5133 Hema Gaia and Ellen Meder who provided This is our fax line. If someone calls and wants content for parts of this manual to send a fax, give them this number. The fax • Chris Overby and Duke Rodgers, who machine is in the Student Media business office, so created the earliest version of this manual please keep in mind you will only be able to access based on Radio: The Book by Steve Warren it during regular business hours. General Manager 515-5043 If you need to reach the general manager directly, use this number. Adviser 513-1918 If you need to reach the radio adviser directly, use this number. 2 | WKNC TRAINING & OPERATIONS MANUAL INTRODUCTION Welcome to the WKNC training program. The classroom lectures and in-studio training, along with this manual, are designed to provide a maximum of free choice and self-responsibility in accomplishing your goals at WKNC. These are also designed to provide a systematic and self- paced procedure for you to learn WKNC operations. The goal of the WKNC training program is to prepare students to be DJs at WKNC. Be sure to read the text PRIOR to the class Chancellor Randy Woodson made visiting NC State Student Media part of his first where they are scheduled to day in office on April 5, 2010. He stopped by the WKNC studios and chatted with DJs be reviewed. The radio adviser Jeremy Leonard and Kirsten Southwell during their on-air shift, then sat down for an interview for “Eye on the Triangle.” Photo by Amanda Wilkins and members of the WKNC Board of Directors will provide the classroom lecture. Students will also be paired with current Contents WKNC DJs for one-on-one in- studio training. Upon completion Intro Syllabus ....... ....................................................................4 of the program, students must 1 History of NC State Student Radio ............................6 pass a written operator’s exam and studio board test. A student 2 Radio 101 .........................................................................16 who has passed both tests is 3 Mission and Organization .............................................20 eligible for a regular air shift. 4 Programming ..................................................................25 While this manual contains a wealth of information, there is 5 The FCC and its Regulations ........................................32 no way the training program 6 EAS Broadcasts ..............................................................39 can cover everything you need to know. If at any point you have 7 Logs ...................................................................................40 a question or need clarification, 8 On-air Studio ....................................................................43 just ask. We’re here to help. 9 On-air and Off-air Policies .............................................51 10 How To Be A Good DJ ...................................................58 11 Interview Techniques .....................................................65 12 Production and Podcasting .........................................74 13 Promotions ......................................................................86 14 Station Safety ..................................................................91 15 Getting Started at WKNC ..............................................93 On-Air Studio Checklist ..................................................100 WKNC TRAINING & OPERATIONS MANUAL | 3 SYLLABUS The purpose of this class is to train the future WELCOME TO WKNC staff and leaders of WKNC. As such this course is designed not to deny anyone the opportunity to work for WKNC, but rather to ensure everyone WKNC is a non-commercial, educational radio who will eventually work for the station is aware station licensed to the Board of Trustees of North of all laws and policies regarding and affecting Carolina State University. As you begin working at broadcasting, WKNC and NC State University. WKNC, you will find every effort has been made to Upon completion of the classroom portion of create a professional working environment. Radio training, students will take the written WKNC can be a lot of fun, as well as a learning experience. operator’s exam. When in-studio training is It will also provide you with the skills necessary to complete, students will take an in-studio board enter the professional work force. This manual is test. Students must receive a passing grade on designed as: both tests to successfully complete the class and be eligible for an on-air shift. Students are allowed 1. A training manual for operator duties to retake either test if they receive an initial failing 2. A guide on how to get on the air and how to grade. stay on the air 3. A guide about what good broadcasting is REQUIRED MATERIALS and how to do good radio To complete this course you need this training 4. A guide to station policies and procedures manual and a pair of headphones. WKNC does not 5. A guide to Federal Communications supply headphones. Commission (FCC) regulations 6. An essential resource for current staff CLASS SCHEDULE Each station member is responsible for being Classroom lecture is typically held in Witherspoon familiar with all information contained in this Student Center. In-studio training will be held at manual. Because the station manual is the final the WKNC studio (Suite 343 Witherspoon). The word on station policy and FCC regulations, check following explains the topics to be covered by each with the general manager, program director and/ meeting. The chapter titles correspond with the or radio adviser if anyone on the staff tells you topics. Please have the chapters read before each something different from what’s in the manual. class. It will take time and effort to get started at WKNC. Week One: The Basics However, if you take the time and make the effort, it History of NC State Student Radio, Radio 101, will be well worth it and a lot of fun along the way. Mission and Organization The required text is the WKNC Training and Operartions Manual. Students are expected to Week Two: Programming, Rules and Regulations read assignments and make any other necessary Programming, The FCC and its Regulations, EAS preparations in advance of class. Week Three: How to do a DJ Shift COURSE POLICIES AND REQUIREMENTS Logs, On-air Studio, Off-air and On-air Policies, How to be a Good DJ The WKNC training class consists of six weeks of in-class lecture and discussion and four concurrent Week Four: Other Stuff weeks of in-studio training. Both elements Interview Techniques, Production and Podcasting, are vital to becoming a successful WKNC DJ. Promotions, Station Safety Students are expected to attend every class and in-studio training session. Notifying the instructors Week Five: Resources and Review and training DJ after an unplanned absence is Getting Started at WKNC expected courtesy. Students will receive regular communication from their instructors via email Week Six: Show Time and are expected to read and reply in a timely Written operator’s exam and picture day fashion. 4 | WKNC TRAINING & OPERATIONS MANUAL TOUCH STUFF The best way to learn how to DJ is to actually do it. That’s why we incorporate in-studio training. If you follow the training schedule and spend your four weeks talking on air and operating Each new DJ must pass a written operator’s exam and in-studio board test. Bobby Earle quizzes new the audio DJ Lenard Williams on the AudioVAULT software during his board test. Photo by Jamie Lynn Gilbert board, CD players and TRAINING SCHEDULE Week Three AudioVAULT, you will have Be able to demonstrate all items on on-air studio In-studio training begins during the second week no problem of DJ training. The goal of the in-studio training, as checklist, run the show with DJ assistance, take passing your with the classroom lecture, is to prepare you to be solo air breaks board test.