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WKNC TRAINING and OPERATIONS MANUAL This Is Our Business Line WKNC 88.1 FM Training & Operations Manual THIS MANUAL BELONGS TO PART OF THE STUDENT MEDIA FAMILY INCLUDING AGROMECK • BUSINESS OFFICE • NUBIAN MESSAGE • TECHNICIAN • WINDHOVER • WKNC 88.1 FM CONTACT US BUSINESS HOURS Monday-Friday, 9 a.m. - 5 p.m. PHONE NUMBERS Except University holidays (All are area code 919) This is when winners can come to the station and claim their prizes and musicians can drop Studio Lines off a copy of their CD. After 5 p.m. and all day on WKNC request lines 515-2400 weekends, the front door should be closed and WKNC request lines 515-0881 locked. This is for your safety. If you are ever These are our request lines. You are not required uncomfortable with a guest and the person will not to play every, or even any, listener requests. Your leave, call Campus Police at 515-3000. primary responsibility is to keep the radio station on the air. Answering the telephone is always MAILING ADDRESS secondary. Never be abusive, inflammatory or insulting in any way to a caller. WKNC 88.1 FM 343 Witherspoon Student Center Hotline Campus Box 8607 This is our secret special line used when someone Raleigh, NC 27695-8607 needs to speak to the person in the studio. Only STUDIO LOCATION staff members and key University personnel have this number. Keep it that way. SUITE 343 WITHERSPOON STUDENT CENTER On the campus of North Carolina State University Station Lines On the corner of Cates Avenue and Dan Allen Drive Business line/voice mail 515-2401 WKNC TRAINING AND OPERATIONS MANUAL This is our business line. Never give out the PRODUCED BY business line number on the air for contests or take requests on this line. If you receive a request Jamie Lynn Gilbert, associate director/adviser on this line, please direct the caller to one of our © 2016, NC State Student Media. To reuse any part request lines. You are not obligated to answer this of this manual, please provide appropriate credit to line, especially after business hours. If one of the WKNC 88.1 FM and NC State Student Media. other staff members is not available to answer the Special thanks to call, it will go to the general manager’s voice mail. If • Emily Turner, Adam Kincaid and Ellen Meder it’s really important, another staff member will call who provided content for parts of this on the hotline. manual • Chris Overby and Duke Rodgers, who Fax line 515-5133 created the earliest version of this manual This is our fax line. If someone calls and wants based on Radio: The Book by Steve Warren to send a fax, give them this number. The fax machine is in the Student Media business office, so please keep in mind you will only be able to access it during regular business hours. Adviser 513-1918 If you need to reach the radio adviser directly, use this number. 2 | WKNC TRAINING & OPERATIONS MANUAL INTRODUCTION Welcome to the WKNC training program. The classroom lectures and in-studio training, along with this manual, are designed to provide a maximum of free choice and self-responsibility in accomplishing your goals at WKNC. These are also designed to provide a systematic and self- paced procedure for you to learn WKNC operations. The goal of the WKNC training program is to prepare students to be DJs at WKNC. Be sure to read the text PRIOR to the class Chancellor Randy Woodson made visiting NC State Student Media part of his first where they are scheduled to day in office on April 5, 2010. He stopped by the WKNC studios and chatted with DJs be reviewed. The radio adviser Jeremy Leonard and Kirsten Southwell during their on-air shift, then sat down for an interview for “Eye on the Triangle.” Photo by Amanda Wilkins and members of the WKNC Board of Directors will provide the classroom lecture. Students will also be paired with current Contents WKNC DJs for one-on-one in- Intro Welcome to WKNC ....... .................................................4 studio training. Upon completion of the program, students must 1 History of NC State Student Radio ............................6 pass a written operator’s exam and studio board test. A student 2 Radio 101 .........................................................................14 who has passed both tests is eligible for a regular air shift. 3 Mission and Organization .............................................17 4 Programming...................................................................23 While this manual contains a wealth of information, there is 5 The FCC and its Regulations ........................................32 no way the training program can cover everything you need 6 EAS Broadcasts ..............................................................39 to know. If at any point you have 7 Logs ...................................................................................40 a question or need clarification, just ask. We’re here to help. 8 On-air Studio ....................................................................43 9 On-air and Off-air Policies and Discipline ...................51 10 How To Be A Good DJ ...................................................57 11 Interview Techniques .....................................................63 12 Production and Podcasting .........................................72 13 Promotions ......................................................................90 14 Getting Started at WKNC ..............................................94 On-Air Studio Checklist ..................................................100 WKNC TRAINING & OPERATIONS MANUAL | 3 INTRODUCTION The purpose of this class is to train the future WELCOME TO WKNC staff and leaders of WKNC. As such this course is designed not to deny anyone the opportunity to work for WKNC, but rather to ensure everyone WKNC is a non-commercial, educational radio who will eventually work for the station is aware station licensed to the Board of Trustees of North of all laws and policies regarding and affecting Carolina State University. As you begin working at broadcasting, WKNC and NC State University. WKNC, you will find every effort has been made to Upon completion of the classroom portion of create a professional working environment. Radio training, students will take the written WKNC can be a lot of fun, as well as a learning experience. operator’s exam. When in-studio training is It will also provide you with the skills necessary to complete, students will take an in-studio board enter the professional work force. This manual is test. Students must receive a passing grade on designed as: both tests to successfully complete the class and be eligible for an on-air shift. Students are allowed 1. A training manual for operator duties to retake either test if they receive an initial failing 2. A guide on how to get on the air and how to grade. stay on the air 3. A guide about what good broadcasting is REQUIRED MATERIALS and how to do good radio To complete this course you need this training 4. A guide to station policies and procedures manual and a pair of headphones. WKNC does not 5. A guide to Federal Communications supply headphones or headphone adapters. Commission (FCC) regulations 6. An essential resource for current staff CLASS SCHEDULE Each station member is responsible for being Classroom lecture is typically held in Witherspoon familiar with all information contained in this Student Center. In-studio training will be held at manual. Because the station manual is the final the WKNC studio (Suite 343 Witherspoon). The word on station policy and FCC regulations, check following explains the topics to be covered by each with the general manager, program director, and/ meeting. The chapter titles correspond with the or radio adviser if anyone on the staff tells you topics. Please have the chapters read before each something different from what’s in the manual. class. It will take time and effort to get started at WKNC. Week One However, if you take the time and make the effort, it History of NC State Student Radio, Radio 101, will be well worth it and a lot of fun along the way. Mission and Organization, Programming Required Text: WKNC Training Manual (sent as an email attachment). Students are expected to Week Two read assignments and make any other necessary The FCC and its Regulations preparations in advance of class. Week Three COURSE POLICIES AND REQUIREMENTS EAS Broadcasts, Logs, On-Air Studio, Off-air and On-air Policies and Discipline The WKNC training class consists of five weeks of in-class lecture and discussion and four concurrent Week Four weeks of in-studio training. Both elements How to be a Good DJ, Interview Techniques are vital to becoming a successful WKNC DJ. Students are expected to attend every class and Week Five in-studio training session. Notifying the instructors Production and Podcasting, Promotions and training DJ after an unplanned absence is expected courtesy. Students will receive regular Week Six communication from their instructors via email Getting started at WKNC and are expected to read and reply in a timely Written Operator’s Exam, Schedule Board Tests fashion. 4 | WKNC TRAINING & OPERATIONS MANUAL TOUCH STUFF! The best way to learn how to DJ is to actually do it. That’s why we incorporate in-studio training. If you follow the training schedule and spend your four weeks talking on air Each new DJ must pass a written operator’s exam and in-studio board test. Bobby Earle quizzes new and operating DJ Lenard Williams on the AudioVAULT software during his board test. Photo by Jamie Lynn Gilbert the audio board, CD TRAINING SCHEDULE Week Three players and AudioVAULT, Be able to demonstrate all items on on-air studio In-studio training begins during the second week you will have of DJ training. The goal of the in-studio training, as checklist, run the show with DJ assistance, take no problem with the classroom lecture, is to prepare you to be solo air breaks passing your a DJ at WKNC. Bring your training manual to each board test. session. Have your DJ go over the On-Air Studio Week Four Checklist and be sure you can demonstrate each Run the show with minimal DJ assistance item for your board test.
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