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Clearone Chat 50 USB Plus Conference Phone User Guide

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Clearone Chat 50 USB Plus Conference Phone User Guide CHAT 50 Personal Speaker Phone USER MANUAL TECHNICAL SUPPORT TELEPHONE 1.800.283.5936 1.801.974.3760 FAX 1.801.974.3669 EMAIL [email protected] ON THE WEB www.clearone.com CHAT 50 USER’S MANUAL CLEARONE PART NO. 800-159-001. FEBRUARY 2008 (REV. 2.1) © 2008 ClearOne Communications, Inc. All rights reserved. No part of this document may be reproduced in any form or by any means without written permission from ClearOne Communications. ClearOne reserves specific privileges. Information in this document is subject to change without notice. U.S. PATENTS: D545,295; D545,805; D545,806; D545,807; D545,808. OTHER PATENTS PENDING. TABLE OF CONTENTS CHAPTER 1: INTRODUCTION Product Overview . 1 Service and Support. 1 Safety Information. 2 Package Contents . 3 Replacement Parts & Accessories. 3 CHAPTER 2: GETTING STARTED Installing the Chat Software-Windows . 4 Installing the Chat Software-Apple OS X . 9 Connecting and Configuring Your Chat 50 . 10 Optimizing Sound Quality. 13 Connecting to External Devices . 14 Connecting to a Telephone . 14 Connecting to a Cell Phone . 15 Connecting to an MP3 Player . 16 Connecting to a Video Conferencing Device. 17 CHAPTER 3: USING THE CHAT SOFTWARE Device Setup . 18 My Devices . 19 Update Firmware . 20 Help . 23 Advanced Settings . 23 Advanced Settings: Audio Settings . 24 Advanced Settings: Database . 25 Advanced Settings: Log. 27 CHAPTER 4: CHAT 50 CONTROLS LED Status Indicator. 28 Volume Up/Down and Mute Buttons . 28 CHAPTER 5: MAINTENANCE Caring for Your Chat 50 . 29 Troubleshooting Poor Sound Quality . 29 Recovering from an Interrupted Firmware Update . 33 CHAPTER 6: APPENDIX Specifications. 31 Compliance . 32 Warranty . 32 CHAPTER 1: INTRODUCTION PRODUCT OVERVIEW Thank you for purchasing the ClearOne Chat 50 personal speaker phone. The Chat 50 is a portable audio peripheral that connects to a wide variety of devices for hands-free communications and audio playback. You can use the Chat 50 with a variety of devices and applications including: • Internet telephony applications, such as Skype • Enterprise telephones, such as Avaya, Cisco, and others • VoIP softphones, such as Avaya, Cisco, and others • Cell phones such as Nokia, Samsung, and others • MP3 players, such as iPod and others • Web conferencing applications such as IBM/Lotus Sametime, Microsoft NetMeeting, and others • Instant messaging applications such as AIM, MSN, and others • Desktop video conferencing hardware such as Polycom, Sony, and others • Audio playback software such as iTunes, RealPlayer, and others • VoIP applications such as TeamSpeak, Ventrilo, Roger Wilco, and others SERVICE AND SUPPORT If you need assistance setting up or operating your Chat 50 personal speaker phone, please contact us. We welcome your comments so we can continue to improve our products and better meet your needs. TECHNICAL SUPPORT Telephone: 1.800.283.5936 (USA), 1.801.974.3760 Fax: 1.801.977.0087 E-mail: [email protected] Web site: www.clearone.com SALES AND CUSTOMER SERVICE Telephone: 1.800.945.7730 (USA) or 1.801.975.7200 Fax: 1.800.933.5107 (USA) or 1.801.977.0087 E-mail: [email protected] PRODUCT RETURNS All product returns require a return material authorization (RMA) number. Contact ClearOne Technical Support before returning your product. Make sure you return all the items and packing materials that originally shipped with your product. Chapter 1: Introduction 1 IMPORTANT SAFETY INFORMATION Read the safety instructions before using this product. This personal speaker phone is not designed for making emergency telephone calls when the power fails. You must make alternative arrangements for telephone access to emergency services. • Read and understand all instructions. Follow all warnings marked on the product. • Unplug the product from the outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use only a damp cloth for cleaning. • Do not use this product in or near water, for example, near a bathtub, kitchen sink, or swimming pool. • Place this product on a flat, level, dry surface for ongoing operation. • Never place product near heat radiators or registers. Allow adequate ventilation for heat dissipation. • This product should only be operated using a power source specified on the product label. If you are not sure about the power source at your location, consult your dealer or local power company. • Do not overload wall outlets and extension cords; this can cause fires or electric shock. • Never spill liquid on or into the product. • Do not disassemble this product. Opening or removing covers can expose you to dangerous voltages and other risks. Incorrect reassembly can cause electric shock during subsequent use. Disassembly voids the warranty. • Unplug the product from the outlet and contact a qualified service technician under the following conditions: a. When the power supply cord or plug is damaged or frayed. b. If liquid has been spilled into the product. c. If the product does not operate normally by following the operating instructions. d. If the product has been dropped or damaged. e. If the product exhibits a distinct change in performance. • Avoid telephones during an electrical storm. There is a risk of electric shock from lightning. • Do not use this product to report a gas leak in the vicinity of the leak. • Do not use this product near intensive care medical equipment or by persons with pacemakers. • This product can interfere with electrical equipment such as answering machines, TV sets, radios, computers and microwave ovens. Do not place the product in close proximity to any of these devices. Save these instructions. 2 Technical Support: 800-283-5936 PACKAGE CONTENTS The illustration below shows the parts that ship in the box with each model of the Chat 50. (Figure 1.1). Contact your dealer for replacement parts and accessories. Chat™ 50 USB 910-159-001 + Chat™ 50 USB Plus 910-159-002 ++ + Chat™ 50 USB Plus International ++ ++ 910-159-002-01 Chat™ 50 Global Traveler ++ +++ + 910-159-003 FIGURE 1.1 Chat 50 Package Contents > Note: ClearOne is not responsible for product damage incurred during shipment. You must make claims directly with the carrier. Inspect your shipment carefully for obvious signs of damage. If the shipment appears damaged, retain the original boxes and packing material for inspection by the carrier. Contact your carrier immediately. To ensure safety and regulatory compliance, use only the power supply provided with your Chat 50. Approved power supplies include: Glob Tek Model: GT- 41052-1507, and Phihong Model: PSA05R-070. If your power supply is lost or damaged, contact ClearOne technical support for an approved replacement. REPLACEMENT PARTS & ACCESSORIES The illustration below shows all parts and accessories available for the Chat 50 (Figure 1.2). Contact your dealer for replacement parts or accessories. Chat 50 USB/ Chat 50 cell phone Chat 50 video mini-USB cable (3-foot) audio cable (3.5mm–2.5mm) conferencing cable 830-159-001 830-159-002 (3.5mm-RCA; 6-foot) 830-159-003 Chat 50 video Chat 50 MP3 Chat 50 video conferencing cable player audio cable conferencing cable (3.5mm-3.5mm) (3.5mm-3.5mm; 3-foot) (3.5mm to headphone/ 830-159-004 830-159-005 microphone jack) 830-159-006 Chat 50 Avaya Chat 50 Cisco Chat 50 Inter-Tel telephone audio cable telephone audio cable telephone audio cable (3.5mm to RJ-9) (3.5mm to RJ-9 w/headset (3.5mm to RJ-9) 830-159-009 privacy switch) 830-159-007 830-159-008 Chat 50 universal Chat 50 international Chat 50 travel case power supply power supply clips (fits Chat 50, cables) (clips not included) (US, EU, UK, AUS) 460-159-003 551-159-001 551-153-500-01G Chat 50 travel case (fits Chat 50, power supply, cables) 460-159-001 FIGURE 1.2 Chat 50 Parts & Accessories Chapter 1: Introduction 3 CHAPTER 2: GETTING STARTED INSTALLING THE CHAT SOFTWARE FOR WINDOWS > Note: The following instructions show Windows XP screenshots. However, the installation procedure is the same for Windows XP and all versions of Windows Vista. 1. Insert the Chat 50 CD into your computer’s CD/DVD drive. Your system should will auto-run the installation software and display the initial menu screen (Figure 2.1). > Note: If you do not have the CD, you can download the latest version of the software at: http://www.clearone.com/support/downloads.php?content=main. Select your device from the “BY PRODUCT” window and click SEARCH and the screen will display only those downloads available for your specific device. Select the latest version of the Chat 50/150 Software and the system will display a confirmation window for the software to be downloaded to your computer. Unzip the folder and run Setup.exe to begin the installation process. 4 Technical Support: 800-283-5936 2. Select software from the menu on the left of the screen and the Chat Setup Wizard will display the installation welcome screen (Figure 2.2 ). FIGURE 2.2 Chat 50 Installation Wizard Welcome Screen 3. Click Next>. The License Agreement screen appears (Figure 2.3). Read the license agreement and select the I Agree radio button, then click Next> to proceed with installation. FIGURE 2.3 Chat 50 License Agreement screen Chapter 3: Using Chat 50 Configuration Software 5 4. The Select Installation Folder screen appears (Figure 2.4). Use the default directory, or click Browse to select an alternate directory. Click Next> to continue the installation. FIGURE 2.4 Chat 50 Select Installation Folder screen 5. The Confirm Installation screen appears (Figure 2.5). Click Next> to continue the installation. FIGURE 2.5 Chat 50 Confirm Installation screen 6 Technical Support: 800-283-5936 Chapter 2: Getting Started 6 6. The Installing ClearOne Chat screen appears (Figure 2.6).
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