Our contact details
Information on our International For Gibraltar [email protected] T +350 200 77731 Health plans, quotation requests For Hong Kong [email protected] T +852 3478 3751 or literature supplies. For Malta [email protected] T +350 200 77731 For Portugal [email protected] T +34 952 93 16 09 For Spain [email protected] T +34 952 93 16 09
All other countries [email protected] T +44 (0)1903 817970
Private Client
To send us a new Application Form [email protected] Or by post – see Head Office address
Renewal queries For Gibraltar [email protected] For Hong Kong [email protected] For Portugal [email protected] For Spain [email protected]
All other countries [email protected]
To advise us of any changes to your personal or policy details [email protected]
To make a debit/credit card payment T +44 (0)1903 817970 or change your card details
Flying Colours
This plan provides cover specifically tailored for aviation [email protected] T +44 (0)1903 817970 personnel and their families Or visit our dedicated web page Click here
Corporate Clients
To send us a new Corporate For Gibraltar [email protected] T +350 200 77731 Application Form For Malta [email protected] T +350 200 77731 For Spain [email protected] T +34 952 93 16 09
All other countries [email protected] T +44 (0)1903 817970
For renewal queries, membership amendments and invoice queries [email protected] T +44 (0)1903 817970
ALC Travel
For all Travel Insurance queries Visit our dedicated web page Click here Intermediaries and Introducers
If you would like to join our For Gibraltar [email protected] T +350 200 77731 worldwide network of For Hong Kong [email protected] T +852 3478 3751 Intermediaries and Introducers For Malta [email protected] T +350 200 77731 For Portugal [email protected] T +34 952 93 16 09 For Spain [email protected] T +34 952 93 16 09
All other countries [email protected] T +44 (0)1903 817970
Broker commission queries [email protected]
Claims 24/7 Helpline Numbers
Contact us using one of Email [email protected] UK +44 (0) 330 333 6686 these options Fax +44 (0) 330 333 6687 Local Freephone Post ALC Health Claims Team Gibraltar 200 66959 Germany 0800 6644832 PO Box 1114 USA +1 646 851 0270 Hong Kong 800 965 313 Cardiff Malta 800 62189 CF11 1UL Portugal 800 814 989 United Kingdom Singapore 800 120 5462 Spain 800 810 054 Philippines 180011102096 www.alchealth.com/claims.htm
Office Addresses
HEAD OFFICE SPANISH OFFICE GIBRALTAR OFFICE HONG KONG OFFICE ALC Health ALC Health ALC Health Level 21 The Center Chanctonfold Barn Centro Plaza 30 Ocean Village 99 Queen’s Road Chanctonfold Oficina 70 Promenade Central Horsham Road Nueva Andalucia Gibraltar Hong Kong Steyning 29660 Marbella GX11 1AA West Sussex Malaga BN44 3AA Spain United Kingdom
For general feedback and Customer Complaints
We welcome your comments and feedback. We aim to provide you at all times with a high standard of service but we acknowledge that there may be times when you may be unhappy with us. If we are unable to resolve matters to your satisfaction and you wish to make a complaint please contact our Managing Director at our Head Office address above or email [email protected] www.alchealth.com ALC5904B 09/05/17