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16X9 Powerpoint Template & Usage Vodafone Group Plc ResultResults For the quarter ended 31 December 2017 1 February 2018 Disclaimer By reading these slides you agree to be bound by the following conditions. disclosed by other companies, including those in the Vodafone Group’s industry. Although these measures are important in the assessment and Information in the following presentation relating to the price at which management of the business, they should not be viewed in isolation or as relevant investments have been bought or sold in the past or the yield on replacements for, but rather as complementary to, the comparable GAAP such investments cannot be relied upon as a guide to the future measures performance of such investments. This presentation does not constitute an offering of securities or otherwise constitute an invitation or Vodafone, the Vodafone Speech Mark, the Vodafone Portrait, Vodacom, inducement to any person to underwrite, subscribe for or otherwise RED, Vodafone One Net, Vodafone One and M-Pesa are trademarks of the acquire or dispose of securities in any company within the Vodafone Vodafone Group. The Vodafone Rhombus is a registered design of the Group. Vodafone Group. Other product and company names mentioned herein may be the trademarks of their respective owners. The presentation contains forward-looking statements, including within the meaning of the US Private Securities Litigation Reform Act of 1995, No assurances can be given that the forward-looking statements in or which are subject to risks and uncertainties because they relate to future made in connection with this presentation will be realised. Subject to events. These forward-looking statements include, without limitation, compliance with applicable law and regulations, Vodafone does not statements in relation to the Vodafone Group’s financial outlook and intend to update these forward-looking statements and does not future performance. Some of the factors which may cause actual results undertake any obligation to do so. to differ from these forward-looking statements are discussed on the final slide of the presentation. The presentation also contains non-GAAP financial information which the Vodafone Group’s management believes is valuable in understanding the performance of the Vodafone Group or the Vodafone Group’s businesses. However, non-GAAP information is not uniformly defined by all companies and therefore it may not be comparable with similarly titled measures 2 Overview and Strategic progress Vittorio Colao Group Chief Executive 3 Q3 17/18 highlights Maintaining Leading Strong data Fastest growing Leveraging scale Clear NPS growth network growth fixed broadband and reach in leadership momentum provider Enterprise 1.1% 93% 61% 379k 1.6% 18/21 (+2.3% underlying)1 4G coverage2 growth in mobile fixed broadband Enterprise service markets as Group service data traffic net adds revenue growth consumer NPS 1 revenue growth (underlying) co/leader to €10.2bn 63% 529k Homes passed NGN net adds with NGN2 All growth rates in this document are organic unless otherwise stated, and are shown on a year on year basis, with Vodafone India and Vodafone Netherlands excluded from organic growth calculations 1. Excluding the impact of EU regulation and UK handset financing. EU regulation is defined as the net impact of out-of-bundle roaming & international visitors and mobile termination rate changes 4 2. Europe Strong commercial momentum Europe: Customer net adds (000s) AMAP: Customer net adds (m) Mobile contract1 Mobile contract Fixed broadband Mobile prepaid3 278 275 3.5 342 3.5 3.1 3.2 234 173 339 340 316 262 237 0.9 0.6 0.5 0.3 0.4 0.5 Q3 16/17 Q4 16/17 Q1 17/18 Q2 17/18 Q3 17/18 Q3 16/17 Q4 16/17 Q1 17/18 Q2 17/18 Q3 17/18 14.2m broadband users (+1.2m YoY)2, o/w 9.0m NGN 76m active data users, 47% of customers (+1.5pp YoY) 1. Adjusted for the phasing out of Talkmobile in the UK during FY 17/18 2. Excludes VodafoneZiggo 5 3. Adjusting for a change in customer disconnection rules in both South Africa and Egypt in Q3 17/18 All three growth engines contributing Q3 17 /18 organic service revenue growth contribution YoY (pp) xx Change in growth contribution Mobile Data Fixed/ Enterprise compared to Q3 16/17 convergence -0.4pp -0.7pp +0.1pp 0.5 Regulation (0.7) Handset Financing +0.4pp -0.5pp 0.9 (0.5) (0.7) +0.1pp 1.0 1.1 0.6 Europe consumer AMAP consumer Consumer Enterprise¹ Regulation & Carrier, wholesale Q3 17/18 mobile¹ mobile fixed line handset financing and other² 1. Excludes the impact of EU regulation 6 2. Other includes mobile and fixed wholesale, common functions and eliminations Mobile Data monetisation: commercial initiatives Sustained data growth1… … supported by our ‘more-for-more’ propositions YoY growth (%) YoY growth (PB) Monthly usage (GB)2 M4M Pass 63 62 63 67 61 2.0 2.2 Spain Egypt 1.7 Converged +€4-5/mth for 870k hourly passes @ 2EGP 1.6 Social Pass & extra mobile line3 in 3 weeks 1.5 Segmented offers Personalised offers/ data analytics 368 355 288 225 249 Portugal South Africa ‘Yorn Shake It’ gaming offer ‘Just for You’ data bundles Q3 16/17 Q4 16/17 Q1 17/18 Q2 17/18 Q3 17/18 Top-ups +9% 84m sold in Q3, +180% YoY 1. Excluding India and the Netherlands 2. iPhone and Android monthly average usage 7 3. Effective 1 April 2018 Mobile Data monetisation: more-for-more supporting ARPU Consumer contract ARPU (% change Q3 17/18, local currency) Underlying drivers Germany Italy1 UK Spain M4M actions, focus on direct channels 4.6 New ATL / personalised offers via data analytics3 2.4 2.8 1.8 (1.5) (0.9) (0.9) M4M initiatives, RPI-linked increase (4.5) M4M actions offset by recent promos Reported Underlying² 1. Consumer prepaid active 2. Excluding EU regulation, UK handset financing and SIM-only impact in Germany (minimal SIM-only impact in the UK and Spain due to handset financing) 8 3. ATL = Above-the-line Fixed & Convergence: leading scale and growth momentum Europe NGN footprint expansion in Q3 17/18 (m) Owned/strategic Wholesale Leading EU footprint: partnerships 104m homes passed, 63% coverage1 CityFibre: 61.6 build starts in Milton Keynes in March 41.9 Gigabit plan: 27.9 initiatives underway 12.7 14.3 0.0 1 UK Germany Europe NOS Network share: build commenced in December Open Fiber: 1.9m homes marketable 2.4m homes passed 2.5 0.2 9.7 Portugal 5.2 • Record 0.5m NGN net adds Italy • 0.2m converged net adds 9 1. Includes VodafoneZiggo Enterprise: ongoing momentum Service revenue growth Q3 17/18 (%) Performance in major markets Reported Ex. regulation1 Ex. UK & EU regulation Return to growth; IoT, fixed and Cloud & Hosting 4.1 Customer growth and Cloud & Hosting 3.7 3.1 IoT +18.8% Prior year customer losses / project phasing 1.7 0.4 1.6 0.7 (0.1) (0.1) Customer growth, IP-VPN, Cloud & Hosting Mobile Fixed Total Connectivity and Cloud & Hosting Continued momentum ex. regulation, despite UK drags 10 1. Excludes the impact of EU regulation Trading update Nick Read Group Chief Financial Officer 11 Sustained service revenue growth Group organic service revenue growth (%) Growth by region (%) Reported Ex. EU regulation & UK handset financing Europe Europe ex. EU regulation & UK handset financing AMAP 2.9 2.6 2.5 7.4 7.9 2.4 2.3 6.8 6.8 6.2 2.1 2.2 1.5 2.4 1.9 1.3 1.3 1.4 1.8 1.1 0.8 0.8 0.7 0.3 0.1 Q3 16/17 Q4 16/17 Q1 17/18 Q2 17/18 Q3 17/18 Q3 16/17 Q4 16/17 Q1 17/18 Q2 17/18 Q3 17/18 Key drivers of QoQ performance: Key drivers of performance: • UK handset financing -0.3pp (-0.5pp YoY) • Europe: good fixed growth +4.4%, mobile +0.9% underlying1 • Lower EU roaming & MTR drag +0.3pp (-0.7pp YoY) • AMAP: broad based improvement in Vodacom • Carrier, wholesale & other +0.1pp (-0.7pp YoY) 12 1. Excludes the impact of EU regulation and UK handset financing Key markets: Europe Germany UK Italy Spain Competitive Stable Stable Intense Promotional environment Mobile Mobile Mobile Mobile Broadband Broadband Broadband Broadband contract contract Prepaid contract Customer 991 net additions 144 110 38 (33) 95 97 93 2 70 (000s) 89 41 68 61 16 (346) 30 Q3 16/17 Q3 17/18 Q3 16/17 Q3 17/18 Q3 16/17 Q3 17/18 Q3 16/17 Q3 17/18 Q3 16/17 Q3 17/18 Q3 16/17 Q3 17/18 Q3 16/17 Q3 17/18 Q3 16/17 Q3 17/18 Reported Ex. EU regulation Reported Ex. handset financing Reported Ex. handset financing & EU regulation 0.6 0.4 Service 3.4 3.8 3.0 3.0 2.6 3.2 revenue 2.8 2.0 (1.2) 2.5 (2.7) (3.0) 3.9 growth (%) 1.5 (3.1) 1.6 (4.8) (4.8) 2.0 1.2 1.6 0.6 1.3 (0.4) Q4 16/17 Q1 17/18 Q2 17/18 Q3 17/18 Q4 16/17 Q1 17/18 Q2 17/18 Q3 17/18 Q4 16/17 Q1 17/18 Q2 17/18 Q3 17/18 Q4 16/17 Q1 17/18 Q2 17/18 Q3 17/18 1. Excludes the impact of a one-off customer base adjustment. Reported mobile contract net adds in Q3 16/17 -26k 13 2.
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