LNE & EM Route Strategic Plan London North Eastern & East Midlands Route Route Strategic Plan March 2019 Network Rail 1 LNE & EM Route Strategic Plan Introduction from the Route Managing Director During CP6 we will focus on ensuring that our railway meets the needs of network with the deployment of Digital Railway with the conversion of the the passengers and customers that it serves. It is this straightforward aim ECML to Digital Rail. This will not only transform the passenger experience which underpins our vision and mission for CP6, which is to achieve: but also bring the industry ever closer due to the nature of this technology, ‘Efficient and effective delivery which is responsive to customer and and greatly reduce the tax payer’s burden for the operation, maintenance stakeholder priorities’. and renewal of this railway for generations to come. We will do this by ensuring our delivery, whether it be operations, The most important transformation of all in CP6 will be that of our people. maintenance or renewals is both efficient and effective. Efficiency has not Too long have the basic needs of our frontline people been overlooked. With had sufficient focus in CP5 and we are changing this now with an objective 45% of the workforce becoming eligible for retirement over the next two for renewals of returning to CP4 levels of efficiency. control periods, we will put in place now a strategic workforce plan that responds to the future needs of our business and the people we want to Durung CP6 we will deliver unprecedented levels of change to the LNE & attract and retain. We will exit CP6 with a more diverse, inclusive and EM route with the realisation of multi-million pound investments on the MML, empowered leadership within the Route that will carry on the pace of ECML and Transpennine corridors. This will be transformational for transformation. passengers with a 15% growth in train services across our Route. Whilst growing our railway we will also improve underlying infrastructure reliability and sustainabilty, reducing the number of service affecting failures by 9.9% through targeted renewals and a significant investment in our maintainence capabilty. This will support an ongoing drive to improve operating performance in the face of the headwinds of additional intensity of usage of our network on an aging asset base. The safety of our passengers, the wider public and those that work on the railway is and always has been our top priority. During CP6 we will target a 65% reduction in working time lost to injuries. This will be underpinned by our main safety objective of elminating manual handling injuries, our single biggest cause of accidents. Rob McIntosh The Network Rail devolution agenda rightly pushes us towards our Route Managing Director stakeholders and in doing so brings track and train closer together for the benefit of passengers, communities and economies. This will allow us to ensure that our investment decisions are focused towards those who matter most, and in doing so are better placed to realise the opportunity of third party investment on our railway. Investing money in and around the LNE & EM route will become easier, faster and much more customer focused. I am determined that CP6 will be the true dawn of a new era on the UK rail Network Rail 2 LNE & EM Route Strategic plan 4.4 Operational Performance strategy .......................................................... 34 Contents 4.5 Capacity and timetabling strategy .......................................................... 35 4.6 Organisational capability ........................................................................ 37 Foreword and summary ........................................................................... 5 1.1 Background to LNE & EM ........................................................................ 5 Sustainability & asset management capability ........................................ 39 1.2 CP6 strategic context challenges and opportunities ................................ 6 5.1 Sustainability & asset management capability objectives ....................... 39 1.3 Railway vision, objectives and commitments for CP6 .............................. 7 5.2 Sustainability & asset management capability activity prioritisation ....... 40 1.4 What we will deliver .................................................................................. 9 5.3 Asset by asset key outputs ..................................................................... 41 1.5 Summary of our proposed distribution of funding and efficiencies to 5.4 Long run forecast ................................................................................... 51 deliver our plan ...................................................................................... 10 5.5 Sustainable Development strategy ......................................................... 52 1.6 Summary of the remainder of our RSP ................................................. 11 5.6 Research, Development and Technology (R, D&T) ............................... 52 1.7 Output summary .................................................................................... 12 5.7 Innovation strategy ................................................................................. 53 Route objectives ..................................................................................... 14 5.8 Asset management capability ................................................................. 53 2.1 Long term scorecard .............................................................................. 14 5.9 Specific Sustainability Targeted Investment ........................................... 54 2.2 Key drivers of long-term performance .................................................... 17 Financial performance ............................................................................ 56 2.3 Regulatory floors .................................................................................... 19 6.1 Financial performance objectives ........................................................... 56 Safety ..................................................................................................... 20 6.2 Financial performance activity prioritisation ............................................ 57 3.1 Safety ..................................................................................................... 20 6.3 Financial Sustainability strategy ............................................................. 58 3.2 Safety activity prioritisation and risk outcome ........................................ 21 Activities & expenditure .......................................................................... 61 3.3 Safety strategy ....................................................................................... 22 7.1 Cost and volume summary ..................................................................... 61 3.4 Occupational Health & Wellbeing strategy ............................................. 26 7.2 Enhancements ....................................................................................... 65 3.5 Security strategy .................................................................................... 26 7.3 Digital Railway ........................................................................................ 67 Performance, Customers and People .................................................... 28 7.4 Telecoms strategy .................................................................................. 71 4.1 Performance, Customers and People objectives ................................... 28 7.5 Property strategy .................................................................................... 73 4.2 Activity prioritisation and risk outcome ................................................... 30 Delivery strategy ..................................................................................... 77 4.3 Train Performance Strategy ................................................................... 33 8.1 Summary route deliverability statement .................................................. 77 Network Rail 3 LNE & EM Route Strategic plan 8.2 Planning a Better Network strategy ........................................................ 78 Appendix G List of supporting annexes .................................................. 151 8.3 Project Delivery (IP) strategy ................................................................. 79 Appendix H Glossary of terms ................................................................ 152 8.4 Costing approach ................................................................................... 80 8.5 Maintenance strategy ............................................................................. 83 8.6 Communications .................................................................................... 87 8.7 Change .................................................................................................. 88 8.8 Social & environmental performance ..................................................... 89 8.9 Diversity & inclusion ............................................................................... 89 8.10 Quality .................................................................................................... 90 8.11 Information Technology and Information Management .......................... 90 Headwinds and efficiency ...................................................................... 92 9.1 Capex fishbone .....................................................................................