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INCLUSIVE DESIGN STANDARDS MAY 2019 Hackney Marsh LEE VALLEY HOCKEY AND TENNIS CENTRE Leyton Mills Retail Park Wick Woodland Mabley Green East Bank Entrance points The Old Baths VELODROME Wick Village Canalside St Columba BREWERS LANE EAST BAY LANE COOPERS LANE Drapers St Mary Eton Field Church KEIRAN ROAD Gainsborough PELOTON AVENUE School Chobham Manor Trowbridge DERNY AVENUE Estate VILLIERS GARDENS MADISON WAY ARENA FIELDS Changing Places The East Pearl Beer Merchants Tap Wick East Number 90 Village Grow Mobile Garden City HUB 67 Crate Brewery Howling Hops Schwartz Gallery International Quarter Barge London North East Sweetwater Carpenters Road Carlton Lock Chimney Westeld International Stratford Quarter City Fish East London Island Outdoor Gym Bank Truman’s Playground Brewery Bobby Moore Olympic Academy Bell Smokehouse Primary MAIN Gallery School ENTRANCE ENDEAVOUR SQUARE ENDEAVOUR SQUARE OLD RIVER PATH East Bank East Carpenters Bank Estate Bobby Moore Academy Secondary School Stratford Halo Hackney Marsh LEE VALLEY HOCKEY AND TENNIS CENTRE Leyton Mills Retail Park Wick Woodland Mabley Contents Green The Old Baths VELODROME Wick Village Canalside Foreword 5 IDS 15.8. Considerations for supporting older St Columba BREWERS LANE EAST BAY LANE COOPERS LANE Drapers Londoners and multi-generational housing 38 St Mary Eton Field Policy context 9 Church KEIRAN ROAD IDS 15.9. Faith and cultural considerations 39 Gainsborough PELOTON AVENUE IDS 16. Student accommodation 39 School Chobham Manor Inclusive Design Standards 13 DERNY AVENUE Trowbridge Public buildings 41 Estate VILLIERS GARDENS Achieving inclusive neighbourhoods 14 MADISON WAY IDS 01. Site planning 16 IDS 17. Entering the building 42 ARENA FIELDS IDS 17.1. Entrances 42 Movement 17 IDS 17.2. Entrance doors and lobbies 42 The East Pearl Beer Wick Merchants Tap IDS 02. Public realm 18 IDS 17.3. Access controls 42 IDS 03. Wayfinding and orientation 18 IDS 17.4. Reception areas 42 East Number IDS 04. Signage 19 IDS 18. Horizontal circulation 43 90 Village IDS 05. Pedestrian routes 20 IDS 18.1. Doors 43 Grow Mobile Garden City IDS 05.1. Pedestrian routes: general 20 IDS 18.2. Corridors and passageways 44 IDS 05.2. Widths 21 IDS 19. Vertical circulation 44 HUB 67 Crate Brewery Howling IDS 05.3. Seating / rest points 21 IDS 19.1. Journey sequence – equity of experience 44 Hops IDS 05.4. Street furniture 22 IDS 19.2. Graded routes and ramps 44 Schwartz Gallery IDS 05.5. Pedestrian surfaces 22 IDS 19.3. Internal stairs 44 International Quarter Barge London North IDS 05.6. External tactile paving 22 IDS 19.4. Escalators 45 East IDS 05.7. Hazards 23 IDS 19.5. Passenger lifts 45 IDS 06. Changes in level 24 IDS 20. Sanitary facilities 45 IDS 20.1. General – including gender neutral and faith/ Sweetwater Carpenters Road IDS 06.1. Graded routes 24 cultural considerations 46 Carlton Lock IDS 06.2. Ramps 24 Chimney Westeld IDS 20.2. Unisex accessible toilet 47 International Stratford IDS 06.3. External stairs 24 Quarter City IDS 20.3. Ambulant and enlarged cubicles 47 Fish London IDS 06.4. Handrails 26 East IDS 20.4. Ambulant self-contained cubicle 47 Island Outdoor Gym Bank IDS 06.5. External passenger lifts 26 IDS 20.5. Changing places facility 48 IDS 07. External lighting 26 Truman’s Playground Brewery IDS 20.6. Family facilities – including baby changing Bobby Moore Olympic Bell IDS 08. Bridges and subways for pedestrian use 27 Academy facilities and family toilets 48 Smokehouse Primary MAIN Gallery School IDS 09. Cycling infrastructure 28 ENTRANCE IDS 21. Changing facilities 49 ENDEAVOUR SQUARE ENDEAVOUR IDS 09.1. Cycle lanes 28 SQUARE IDS 21.1. Communal changing facilities 49 IDS 09.2. Cycle parking 28 OLD RIVER PATH IDS 21.2. Unisex accessible changing facilities 50 IDS 10. Shared space 29 IDS 22. Multi-faith facilities (including wash cubicles) 50 IDS 11. Parking and drop-off 31 IDS 23. Audience seating 50 IDS 11.1. Parking for general public 31 IDS 23.1. Seating: general 51 IDS 11.2. Drop-off 32 IDS 23.2. Easy access/amenity seating 51 IDS 11.3. Mobility scooter parking 32 IDS 23.3. Wheelchair user viewing spaces 51 IDS 12. Access to public toilets 32 IDS 24. Refreshment facilities 52 East Bank IDS 13. Assistance dog facilities 32 IDS 25. First aid facilities 53 East Carpenters IDS 14. Inclusive play 33 IDS 26. Internal Lighting 53 Bank Estate Residential developments 36 IDS 27. Finishes 53 IDS 27.1. Glazing 54 Bobby Moore IDS 15. Inclusive housing 36 Academy IDS 27.2. Floor surfaces 54 Secondary IDS 15.1. Drop-off/visitor parking 36 School IDS 27.3. Visual contrast 54 IDS 15.2. Residents’ Parking 36 IDS 28. Signs and information 54 IDS 15.3. Cycle and mobility scooter parking 37 IDS 29. Acoustics and communication systems 55 IDS 15.4. Approaching the home 37 IDS 30. Emergency egress 56 IDS 15.5. Inclusive amenity, including inclusive play 37 IDS 15.6. Communal lifts 37 Appendix 1 – Bibliography 59 IDS 15.7. Within the home 38 Appendix 2 – Conformance Report Template 61 Stratford Halo XX DESIGN QUALITY POLICY I LONDON LEGACY DEVELOPMENT CORPORATION Foreword This second edition of the London Legacy Another example of LLDC acting on their Development Corporation’s (LLDC’s) Inclusive priority theme to champion equality and Design Standards (IDS), originally published in inclusion has been their support of the Global March 2013, is evidence of the positive impact Disability Innovation Hub (GDI Hub). Born out and continued legacy created by the enormous of the Paralympic legacy programme, GDI Hub success of the Olympic and Paralympic Games is building a movement to accelerate disability held in London back in the summer of 2012. innovation for a fairer world by harnessing academic excellence, innovative practice and co- It is well documented that the ambition to creation to tackle global challenges from a new create, ‘the most accessible Games ever’ resulted perspective – all to have a positive impact on in a Park and venues that excelled in their the lives of disabled people around the world. inclusive design and the story could have ended there. However, LLDC embraced this approach GDI Hub is now in a strong position to promote and made ‘Championing equalities and inclusion’ the approach taken in east London to help one of their four corporate priority themes that influence and create similarly inclusive places underpin every aspect of their work. and neighbourhoods well beyond the planning boundaries of LLDC. Surely that’s a legacy In an unprecedented move, they also invested London can be proud of. £10m in delivering a Paralympic legacy programme that delivered a broad range of projects creating opportunities for disabled Tanni, Baroness Grey-Thompson people while recognising and celebrating the impact of disability sport, arts and culture. LLDC Board Member Ensuring that all subsequent development Paralympic Gold Medallist projects on and around Queen Elizabeth Olympic Park in east London met the IDS was a key strand of the Paralympic legacy programme, leading LLDC to deliver inclusive places and neighbourhoods that can be used easily and enjoyed by everyone, equally. FOREWORD 5 6 INCLUSIVE DESIGN STANDARDS I LONDON LEGACY DEVELOPMENT CORPORATION Introduction Inclusive design can help all human beings experience the world around them in a fair and equal way by creating safe and accessible environments for all members of the community. When it comes to the built environment, there is a difference between being ‘accessible’ versus being ‘inclusive’. Access can be made fairly easily in most cases, the emphasis typically being to provide step- free, level physical access. Delivering genuine inclusive design requires more. It requires more thought, more engagement, more innovation and more desire to create the best design possible for all intended users. It’s about people. It considers that we are all different and will have differing needs and requirements throughout our lives. It considers a wide range of abilities, age groups and backgrounds. It reflects faith requirements of the local community, hidden disabilities such as autism and chronic pain and addresses the important issues likely to affect people with different sensory abilities. In doing so, it helps create better designs, more intuitive designs and usable designs that ultimately benefit all of us throughout our lives. Our Process LLDC has developed a process to help deliver inclusive design across all its development projects and create inclusive places and neighbourhoods in this part of east London, as summarised below: • Design Principal – Inclusive Design LLDC created this role to champion inclusive design for the organisation, shape LLDC led schemes and advise LLDC’s Planning Policy and Decisions team • Inclusive Design Standards These Standards are enshrined in LLDC’s planning policy (Local Plan Policy BN.6: Requiring inclusive design) to ensure all development within LLDC’s planning boundary meets them as required • Built Environment Access Panel LLDC support an independent Built Environment Access Panel (BEAP) to review all the development work taking place on the Park. BEAP members are made up of disabled and non-disabled people, all with vast experience and knowledge of inclusive design in the built environment • Disability Innovation The Park is constantly changing and LLDC are always looking for new ways to innovate and remain at the forefront of inclusive urban design A Living Document This is a living document and will continue to evolve to take into account changes in recognised good practice guidance as appropriate. LLDC will write to the local planning authority every three years and on any other occasion where LLDC wishes to amend this document, to seek their approval of the updated edition or for their approval that an updated edition is not necessary.