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Host City Contract – Operational Requirements

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Host City Contract – Operational Requirements HOST CITY CONTRACT OPERATIONAL REQUIREMENTS JUNE 2018 Host City Contract - Operational Requirements June 2018 Host City Contract - Operational Requirements June 2018 © 2018 – International Olympic Committee – all rights reserved Cover: © 2018 – Intel Host City Contract - Operational Requirements June 2018 Erratum (10 October 2018) This document was first published on 2 July 2018. It has been modified on 10 October 2018 to include the following corrections: Page 24, ACM 04 – Stakeholder Accommodation Requirements table Stakeholder # Rooms Subgroup Population Group (SG) (Winter) Rights Holders Rights Holders Hospitality 750 Hospitality OBS Production Broadcasters 10,500 Media Production Rights Holders Production 10,000 Written and Photo. World News Agencies 2,500 Press Individual written and photographic press Totals 23,860 Page 38, 4. Brand, Identity and Look of the Games – Introduction “More information on the topics covered in this section is available in the Olympic Games Guide on Brand, Identity and Look of the Games, the following annex and any cross-referenced documents listed within them: • BIL Annex 1 - Specifications on IOC Uniform Guidelines for OCOG, Olympic Torch Relay and Marketing Partners’ Workforce at the Olympic Games Uniform General Rules for OCOG, Olympic Torch Relay and Service Providers.” Page 40, BIL 10 – Dual branding • “Wherever possible, and in particular in Back-of-House (BOH) areas and operations (e.g. workforce uniforms, fleets, etc.) except on the FOP, apply dual branding to simplify the transition, subject to IOC and IPC approval.” Page 41, BIL 17 – Uniforms • “Based on the BIL Annex 1 – Specifications on IOC Uniform Guidelines for OCOG, Olympic Torch Relay and Marketing Partners’ Workforce at the Olympic Games Uniform General Rules for OCOG, Olympic Torch Relay and Service Providers, submit the OCOG uniform branding guidelines and uniform designs to the IOC for approval in advance of production.” Page 221, Annexes • “BIL Annex 1 – Specifications on IOC Uniform Guidelines for OCOG, Olympic Torch Relay and Marketing Partners’ Workforce at the Olympic Games Uniform General Rules for OCOG, Olympic Torch Relay and Service Providers (June 2018)* ” • “CER Annex 2 – Specifications on Victory Ceremony Staging and Announcements Scripts (June 2015 2018) * “ • “CER Annex 3 - Specifications on Protocol Elements for Ceremonies (June 2018) * ” Host City Contract - Operational Requirements June 2018 Table of content Acronyms ................................................................................................................................................ 7 Foreword ...............................................................................................................................................12 1. Accommodation............................................................................................................................17 2. Accreditation .................................................................................................................................33 3. Arrivals and Departures...............................................................................................................35 4. Brand, Identity and Look of the Games .....................................................................................38 5. Business Development .................................................................................................................44 6. Ceremonies ...................................................................................................................................47 7. City Activities and Live Sites .......................................................................................................55 8. City Operations .............................................................................................................................57 9. Communications ..........................................................................................................................58 10. Culture ...........................................................................................................................................61 11. Digital Media .................................................................................................................................64 12. Education .......................................................................................................................................70 13. Energy ............................................................................................................................................72 14. Engagement ..................................................................................................................................75 15. Finance ...........................................................................................................................................77 16. Food and Beverage .......................................................................................................................81 17. Games Delivery .............................................................................................................................83 18. Information and Knowledge Management ................................................................................89 19. Language Services ........................................................................................................................92 20. Marketing Partner Services .........................................................................................................93 21. Media ..............................................................................................................................................96 22. Medical Services .........................................................................................................................104 23. NOC/NPC Services ......................................................................................................................111 24. Olympic/Paralympic Family and Dignitary Services ..............................................................115 Page 5 of 292 Host City Contract - Operational Requirements June 2018 25. Olympic and ParalympicTorch Relays ......................................................................................120 26. People Management ...................................................................................................................125 27. Protection and Respect of Human Rights ...............................................................................127 28. Protocol ........................................................................................................................................129 29. Rights Protection ........................................................................................................................134 30. Safety ............................................................................................................................................143 31. Signage ........................................................................................................................................147 32. Sourcing and Resource Management ......................................................................................150 33. Spectators ....................................................................................................................................152 34. Sport (including IF Services) ......................................................................................................154 35. Sustainability and Legacy ..........................................................................................................165 36. Technology ..................................................................................................................................169 37. Ticketing and Hospitality ..........................................................................................................174 38. Transport .....................................................................................................................................182 39. Venues .........................................................................................................................................200 40. Villages Manage ment................................................................................................................210 Annexes ...............................................................................................................................................221 Page 6 of 292 Host City Contract - Operational Requirements June 2018 Acronyms Acronym Definition AAA Accommodation Allocation Agreement AHU Air Handling Unit AIOWF Association of International Olympic Winter Sports Federations ANOC Association of National Olympic Committees ASOIF Association of Summer Olympic International Federations ATM Automated Teller Machine ATR Authorised Ticket Reseller ATV All Terrain Vehicle AV Audio-visual BI Background Instrumental BIO Broadcast Information Office BMS Building Management System BOH Back of House BV Background Vocal CAD Computer-aided Design CAS Court of Arbitration for Sport CATV Cable Television CCR Commentary Control Room CCTV Closed Circuit Television CD Compact Disc CEO Chief Executive Officer CIE Commission internationale de l’éclairage/International Commission on Illumination CIS Commentator
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