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2016-2017 Sales Brochure

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2016-2017 Sales Brochure 2016-2017 SALES BROCHURE www.vallnord.com CONTENTS Introduction ...........................................................4 RRP News ......................................................................5 Passes .................................................................10 Calendar .................................................................7 Ski lifts .................................................................14 Access - location ....................................................8 Equipment hire .....................................................15 School ..................................................................16 Classes .................................................................17 Activities ..............................................................21 Freeride school ....................................................19 Food and drink .....................................................23 Snow garden ........................................................20 Terms and Conditions ..........................................25 Activities ..............................................................22 Contact details .....................................................28 Food and drink .....................................................24 Technical details ...................................................29 Map ......................................................................31 2 INTRODUCTION EVERYTHING’S POSSIBLE AT VALLNORD VALLNORD - ORDINO ARCALÍS VALLNORD is a commercial union between two resorts: Created in 1983 thanks to its northerly orientation which on the one hand Arcalís, in the parish of Ordino, and on means the resort can open earlier and have a longer sea- the other Pal-Arinsal, in La Massana. The 2004/05 season son, Ordino-Arcalís continues to surprise with its excep- saw these two ski resorts come together, making VALL- tional conditions for mountain sports. NORD the third resort on the Iberian Peninsula in terms of numbers of visitors. The Ordino resort offers 442 hectares of ski area with 30 km of pistes, 14 lifts capable of transporting 16,500 people One of the main aims of VALLNORD over the last few years an hour, 101 artificial snow cannons, 5 in-house catering has been to preserve the particular personality and features establishments, car parks with a capacity for 1,500 vehi- of each resort while creating a broader, more comprehen- cles, 2 ski hire centres, 1 ski and snowboard school and sive concept of a snow resort. For the season 2015/16 the its prestigious Freeride school. The difference in altitude options of ORDINO-ARCALÍS and of PAL-ARINSAL were at Ordino-Arcalís ranges from 1,940 m to 2,625 m and added to the range of passes and services provided by visitors can enter the resort at two different points. VALLNORD, and at more affordable rates. The driving force of the resort is undoubtedly its winter season. Work is constant. Each year sees new products and new developments for clients to have fun and relax, as well as preparing and organising a large number of events and competitions, both national and international. The most outstanding events are the Freeride World Tour, the Ski Mountaineering World Cup, the SBX European Cup, the Borrufa Trophy and the FIS downhill ski trials. 3 VALLNORD The annual Bike & Ski pass is Vall- nord’s great product: a pass that includes both the summer and winter season and which has been in operation for the last two years. Its competitive price means it’s one of the most popular products and is increasingly in demand, both by clients from the country and also visitors from abroad. This winter Vallnord has also consolidated its rechargeable pass, created last season. This pass can be bought at the Vallnord ticket offices and can be topped up at the Vallnord virtual store or at the vending machines for ski passes located at various stra- tegic points in the resorts. The aim is to make it even easier for skiers to get passes and avoid or at least reduce wait times. Considerable changes have also been made to the corporate website. It’s now much more user-friendly, as well as providing more content and a direct link for clients via 2.0 tools. Vall- nord’s commitment to e-commerce can also be seen in its development of appealing, competitive products and services and the improvements made to sales procedures. NEWS This winter season Vallnord - Ordino Arcalís is invest- signs indicating the best Freeride spots. Other new devel- ing in consolidating its products aimed at freeriders and opments include the ARVA detector located at l’Hortell, the families, as well as its commitment to new experiences, creation of a Freeride Team made up of ambassadors and unique in Andorra. The Ordino resort is also focusing on participants from the Freeride World Qualifier (FWQ), and its friendly atmosphere and client services. the growth of the Freeride school and related products. Family Park: Freeride app: Renewal of the children’s area, adding new elements There’s a new Freeride app, iSKI X, which includes infor- and modules such as a 6-metre long tunnel. The park mation on the best resorts in the world such as Chamonix is designed for different levels of difficulty and skill. The Mont Blanc, Zermatt, Jackson Hole, Whistler Blackcomb, Family Park will have a completely new image with all the Verbier and recently Vallnord - Ordino Arcalís. The app characters from the Vallnord children’s story, l’Agustina. offers safety tips, maps of zones and routes, weather forecasts and personal tracking, among other features. Natural Park: A new snow park concept that fuses freeriding and free- Mini hydroelectric power station: style with natural elements. This is a three-year project Pioneering project for producing green energy. The re- that will be implemented in three areas: the Backcountry sort will take advantage of its installations and natural Park, with natural modules, the Fun Track, a twisting, resources to produce electricity and become a 100% cambered course, and the Woodpark, which already exists sustainable resort. This infrastructure will take advantage but will change its location. Each area will have three of the pond used at the resort to produce artificial snow, different levels, with the first level being implemented fed by water from the lakes of Creussans and Tristaina. this season, namely XS. It’s the first time such a project It’s estimated that the mini power station will produce 2 has been carried out at a resort open to the public. million kWh every year while consumption at Arcalís is around 1.8 million. Freeride project: The resort has 21 off-piste zones and more than 140 Airstream: routes. The aim this season is to make resort’s freeride A unique experience in the Principality. A night spent at area more tangible and accesses will be installed with over 2,000 metres above sea level, in the heart of nature 5 NEWS in a luxury American Airstream mobile home, remodelled Safety: and adapted to meet all needs. Maximum capacity for Installation of defibrillators in all the resort’s buildings 4 people and adapted with a system of skates so it can and training for all permanent and temporary staff in be towed by a snowcat and placed at different points how to use them. of the resort, depending on the weather conditions. An extraordinary experience. Equipment hire: Extension of the rental shop located at Planells. Communication: Installation of dynamic screens at client information Friendly atmosphere: points with details on prices, special offers and other A new welcome team has been set up for our busiest information of interest to the public. days to attend to, help and advise clients who request their support, for example helping to put chains on their Food and drink: wheels, offering them hot chocolate on the coldest days, El Refugi restaurant at Les Portelles, the highest in An- etc. And for sunnier days, a programme of live concerts dorra, is once again under the resort’s management and has been planned to create a festive atmosphere at the its interior and terrace have been completely remodelled. resort. Alpine cuisine will be on offer. Dinners at La Coma will also be promoted, arriving via a giant sledge that can hold up to 48 people. Weather insurance: The weather forecast will no longer stop clients from buying their ski passes from home via the website or at the resort’s ticket offices when the weather is doubtful. This insurance policy means that clients are compensated in the case of heavy snowfalls and when the resort is partly closed. 6 SEASON CALENDAR DECEMBER 2016 JANUARY 2017 2 3 4 1 5 6 7 8 9 10 11 2 3 4 5 6 7 8 12 13 14 15 16 17 18 9 10 11 12 13 14 15 19 20 21 22 23 24 25 16 1 7 18 19 20 21 22 26 27 28 29 30 31 23 24 25 26 27 28 29 30 31 FEBRUARY 2017 MARCH 2017 1 2 3 4 5 1 2 3 4 5 6 7 8 9 10 11 12 6 7 8 9 10 11 12 13 14 15 16 17 18 19 13 14 15 16 17 18 19 20 21 22 23 24 25 26 20 21 22 23 24 25 26 27 28 27 28 29 30 31 APRIL 2017 HIGH SEASON 1 2 3 4 5 6 7 8 9 START: Friday, 2 December 2016 END: Monday, 17 April 2017 10 11 12 13 14 15 16 17 This calendar may alter depending on the weather Open from 9 am to 5 pm 7 ACCESS - LOCATION GOOGLE MAP 8 ACCESS • L’Hortell. First access to the resort (1,950 m). • Planells. Access to the beginners’ area and school (2,020 m). TRANSPORT The resort has a free shuttle bus that continuously runs between the main towns of Andorra and the resort. VIP CAR PARK Ordino-Arcalís offers its most demanding clients the chance to hire parking spaces in a reserved, privileged area very close to the pistes. These must be booked previously and spaces are limited. TICKET DURATION 1 space 1 Day €8.65 2 Days €17.50 3 Days €23.85 4 Days €28.90 5 Days €32.85 6 Days €35.85 7 Days €38 9 RRP VALLNORD PASSES ADULT CHILD Aged 16-64 Aged 6-15 2 Days €78 €61 3 Days €114 €87 4 Days €148 €110 5 Days €180 €130 6 or more days €35 / Day €24.50 / Day 10 or more days €34 / Day €23 / Day Non-consecutive days, at least 4 €39 / Day €30.50 / Day The VALLNORD pass is valid to ski freely both at Ordino Arcalís and also Pal Arinsal.
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