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Transport for London Business Plan 2020/21 to 2024/25 3 Forewords Financial Building Financial Assets and Context Sustainability Investment Priorities

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Transport for London Business Plan 2020/21 to 2024/25 3 Forewords Financial Building Financial Assets and Context Sustainability Investment Priorities Transport for London Business Plan 2020/21 to 2024/25 About Transport for London (TfL) Part of the Greater London Authority We are moving ahead with many of London’s family led by Mayor of London Sadiq Khan, most significant infrastructure projects, using we are the integrated transport authority transport to unlock growth. We are working responsible for delivering the Mayor’s aims with partners on major projects like Crossrail for transport. 2 and the Bakerloo Line Extension that will deliver the new homes and jobs London and We have a key role in shaping what life is like the UK need. We are in the final phases of in London, helping to realise the Mayor’s completing the Elizabeth line which, when vision for a ‘City for All Londoners’. We open, will add 10 per cent to central London’s are committed to creating a fairer, greener, rail capacity. healthier and more prosperous city. The Mayor’s Transport Strategy sets a target Supporting the delivery of high-density, for 80 per cent of all journeys to be made mixed-use developments that are planned on foot, by cycle or using public transport around active and sustainable travel will by 2041. To make this a reality, we prioritise ensure that London’s growth is good health and the quality of people’s experience growth. We also use our own land to provide in everything we do. thousands of new affordable homes and our own supply chain creates tens of thousands of We manage the city’s red route strategic jobs and apprenticeships across the country. roads and, through collaboration with the London boroughs, can help shape the We are committed to being an employer that character of all London’s streets. These are is fully representative of the community the places where Londoners travel, work, we serve, where everyone can realise shop and socialise. Making them places their potential. Our aim is to be a fully for people to walk, cycle and spend time inclusive employer, valuing and celebrating will reduce car dependency and improve the diversity of our workforce to improve air quality, revitalise town centres, boost services for all Londoners. businesses and connect communities. We are constantly working to improve the We run most of London’s public transport city for everyone. This means freezing TfL services, including the London Underground, fares so everyone can afford to use public London Buses, the DLR, London Overground, transport, using data and technology to make TfL Rail, London Trams, London River services intuitive and easy to use, and doing Services, London Dial-a-Ride, Victoria Coach all we can to make streets and transport Station, Santander Cycles and the Emirates services accessible to all. We reinvest every Air Line. The quality and accessibility of penny of our income to continually improve these services is fundamental to Londoners’ transport networks for the people who use quality of life. By improving and expanding them every day. public transport, we can make people’s lives easier and increase the appeal of sustainable None of this would be possible without travel over private car use. the support of boroughs, communities and other partners who we work with to improve our services. We all need to pull together to deliver the Mayor’s Transport Strategy; by doing so we can create a better city as London grows. Contents Mayor’s Commissioner’s Chief Finance Business at message foreword Officer foreword a glance 06 08 10 12 Financial context Building financial Assets and Forecasting sustainability investment and trends 14 priorities 32 60 46 Delivering the Healthy Streets A good public New jobs Mayor’s Transport and healthy transport and homes Strategy people experience 104 76 80 94 Our Appendices services 156 110 Transport for London Business Plan 2020/21 to 2024/25 3 Forewords Financial Building financial Assets and context sustainability investment priorities Forewords We will continue to ensure our network is safe, secure, reliable and affordable while delivering the service and performance that keeps London moving, growing and open. Forecasting Delivering the Mayor’s Our Appendices and trends Transport Strategy services Forewords Financial Building financial Assets and context sustainability investment priorities Mayor’s foreword Transport keeps Londoners connected and our city running 24/7 London’s world-leading Fare and freezing Transport milestones have been public transport network for London (TfL) fares for achieved this year, is something we often take four years in a row. But including the start of for granted. It’s also easy to there’s much more to multi-train testing. When forget the progress in recent do to ensure we have a it opens, the Elizabeth decades in transforming transport system that’s fit line, alongside the London’s streets for for the 21st century. Northern line extension pedestrians and cyclists. to Battersea and London But this public infrastructure Right now, TfL is making Overground extension is the backbone of our city significant investments to Barking Riverside, will and key to our economic to respond to the change Londoners’ lives success. Ensuring these challenges we face. For for the better. networks continue to support example, we’re working London and Londoners is on the biggest signalling TfL has taken up my a huge task. It starts with upgrade in the history of challenge to lead the way getting the basics right and TfL on the Circle, District, in tackling poor air quality. keeping our streets and Hammersmith & City and The introduction of the public transport safe, reliable Metropolitan lines. We’re Ultra Low Emission Zone and affordable. But we must also updating rolling stock has already been a huge also invest for the future to on the DLR and London success. There has been cope with the pressures of a Overground and bringing a 36 per cent reduction in growing global city, as well as new trains to the Piccadilly harmful nitrogen dioxide the climate emergency. line. Together, these pollution since people improvements will make began preparing for the I’m proud of the work my journeys less crowded and scheme. We’ve already administration has done to more comfortable. got the largest electric make it easier and cheaper bus fleet in Europe, but for Londoners to move I’m disappointed that the we’re pushing ahead with around. This includes Crossrail management further bus electrification. launching the Night Tube, team recently announced There will be 2,000 reducing industrial action a further delay to the zero-emission buses in on our transport network, opening of the Elizabeth London by the end of this introducing the Hopper Bus line. Yet some significant Business Plan period. 6 Forewords Forecasting Delivering the Mayor’s Our Appendices and trends Transport Strategy services There are already more This uncertainty means TfL electric vehicles on London’s cannot commit to the next streets than any other UK generation of improvements city. At City Hall, we’re to London’s transport accelerating the shift to network. This includes zero-emission technologies major new contracts like the with London’s first ever signalling upgrade on the electric vehicle infrastructure Piccadilly line and plans for delivery plan. In addition, Crossrail 2 and the Bakerloo TfL has committed to install line extension. These 300 rapid chargers by the schemes could transform end of 2020. I also want London’s rail network and our transport network to support new homes and jobs consume and generate but require backing from much greater levels of central government to make Sadiq Khan zero-carbon electricity. them happen. Mayor of London I asked TfL to modernise The national debate around and save money without infrastructure funding sacrificing our investment sometimes seeks to pit programme – and they have. London against other regions. Nonetheless, London needs But this is not a zero-sum certainty over funding to game. For our country’s maintain and improve its future success, central infrastructure. Though the government can and must Government said it would invest in both London and the invest in areas that boost regions. This is how we can economic growth, the last plan for a productive, dynamic spending round did not and prosperous future. provide certainty of funding for TfL beyond 2021. Transport for London Business Plan 2020/21 to 2024/25 7 Forewords Financial Building financial Assets and context sustainability investment priorities Commissioner’s foreword We will continue running safe and reliable services and work to secure investment This Business Plan sets feel safe, as they travel. Our services must become out how we will achieve Our colleagues and cleaner and greener. After the Mayor’s Transport contractors must also the success of the central Strategy. We have a range feel safe and we are London Ultra Low Emission of priorities – but safety is committed to protect them Zone, we are expanding it to always number one. from workplace violence cover inner London, and our and aggression. Low Emission Bus Zones are In particular, road danger already helping to reduce is the single biggest safety We will deliver the Mayor’s air pollution. In 2020, all issue on London’s streets. ambitious target of tripling buses will meet the Euro VI In 2018, 112 people were the amount of protected emission standard or better. killed on London’s roads cycling space in London We are also planning the and almost 4,000 more over his four-year term. electrification of our entire were seriously injured. We will fully introduce our fleet, creating a zero-emission Every one of these has a world-leading Bus Safety network by 2037 at the devastating effect on those Standard and deliver our latest.
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