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DISTRICT DISASTER MANAGEMENT PLAN DISTRICT NORTH-WEST,

PREPARED BY

DISTRICT DISASTER MANAGEMENT AUTHORITY DISTRICT NORTH EAST OFFICE OF THE DISTRICT MAGISTRATE, NORTH WEST DC OFFICE COMPLEX, , DELHI-110081 E-mail: [email protected], Ph: 011-25951182

EXECUTIVE SUMMARY

Although common man is not so familiar with the term disaster management; they are much aware of certain phenomena like Earthquake, Cyclone, and Landslides and now even Tsunami. Since time immemorial is highly prone to natural calamities. Today, from Kanyakumari to Himalaya, India doesn't have any region exempted from one or another kind of disaster.

According to a recent study, 65 percent of total Indian landmass is highly prone to earthquake; whereas, Twelve percent is submerged under water annually (Ministry of Home Affairs, 2004). The latter alone cost about 40 million hectors of landmass. Besides, an 8000-KM stretch of Indian coastal line affects with the fury of cyclone in two seasons. That is to say eight per cent of the land is disturbed biannually with cyclones ranging from low pressure to super cyclones, like the one, which perished decades of human efforts in Orissa coast in 1999. Now the people of India especially the coastal folk are much appalled with a new avatar of nature’s fury i.e. Tsunami. The unanswered question, today, is how to tackle such disasters.

Being one of the metro cities and the capital of India, Delhi spreads across 1450 sq. km area over the West Bank of River . The National Capital Territory of Delhi is significant, not only historically, but by modernization too. Over a couple of the past decades, Delhi has emerged as the socio-economic hub of India. Delhi is comprised with eleven districts.

North has a total population of 2,246,311. has large number of JJ colonies and Slums. On the other hand, the infra structure facilities in North West District are not suiting to a metro city like Delhi.

Delhi lies in the Genetic Plain, and the northern part of Delhi is considered as the worst for earthquake as well as fire and so forth. It is well known that the entire state of Delhi falls under seismic zone IV. In addition, fire is a major concern for the District as fire incidents have risen steeply in the last couple of decades. The vulnerability of the district increases in fire accidents since most of the JJ clusters and slums are thickly populated.

In the new set up of disaster management in District North West, the traditional relief and rehabilitation department has been replaced with an exhaustive institutional mechanism, in which District Disaster Management Authority has been constituted for planning, implementing and monitoring disaster management activities in normal time. The Incident Command System of North West District is the higher authority during a disaster. The Incident Command System is a pre-designed system, which is activated only in time of disaster and its roles, get over as soon as the rehabilitation is completed. Also there are 12 Emergency Support Functions with one nodal agency and a couple of supporting agencies to look after disaster management, in the new set up.

The District Disaster Management Plan for North West Delhi is a combination of modern participatory approach.

Certain most important concepts and approaches like significance of a District Disaster Management Plan for North West Delhi as well as detailed profile of the district are coming in the first two chapters. The vulnerability and hazard situation and capacity available to face a disaster are elaborately described in the third chapter. Some other important discussions in the first volume are the present institutional mechanism of disaster management; Mitigation plan, standard operation procedures and action plan for the Emergency Support Functions. A plan document shall specify the sustainability of the proposed programme.

CONTENTS

S. No. CHAPTERS PAGES 1 Introduction 1-10 1.1 Aims & Objectives of the District Disaster Management Plan 1 1.2 Authority for the DDMP: DM Act 2005 2 1.3 Evolution of the plan in brief 3 1.4 Stakeholders and their responsibility 4 1.5 How to Use the Plan 4 1.6 Approval Mechanism of the Plan: Authority for implementation 5 (State Level/ District Level Orders) 1.7 Plan Review & Updation 5 1.8 Need for planning 5 1.9 Changing context of disaster management 6 1.10 District Profile of District North-East, Delhi 7 1.11 Geography And Boundaries 7 1.12 Climate (Temperature, Rainfall, Geology) 8 1.13 Land Holding Pattern 8 1.14 Housing Pattern 9 1.15 District Layout 9 1.16 The Economy 10 1.17 Population 10 1.18 Roads and Means of Transportation 10 2 Hazard, Vulnerability, Capacity And Risk Assessment 11-14 2.1 Hazard, Risk and Vulnerability Assessment 11 2.2 Types of Hazards The District Prone To 11 2.3 Record of Previous Disasters 13 2.4 Hazard/ Vulnerability Analysis 13 2.5 Resource Inventory/Capacity Analysis 14 3 Institutional Arrangements for DM 15-38 3.1 State Emergency Operation Centre 15 3.2 District Level Organization Structure 15 3.2.1 District Level Mechanism in North East District 15 3.3 Emergency Operation Centre 20 3.3.1 Role of Emergency Operation Centre in Normal Time 21 3.3.2 Role of Emergency Operation Centre during Disaster 21 3.4 Incident Response System In North West Delhi (IRS) 22 3.4.1 Major Functions of Incident Commander 23 3.4.2 Major Functions of Operation Section Chief 24 3.4.3 Major Functions of Planning Section Chief 26 3.4.4 Major Functions of Logistic Section Chief 31 3.4.5 Major Functions of Finance Section Chief 36 3.4.6 Onsite Emergency Operation Centers 36 3.4.7 Trigger Mechanism 36 3.5 Emergency Support Functions 37 3.6 Disaster Management Teams 38 4 Prevention And Mitigation Measures 39-42 4.1 Structural Mitigation Measures 39 4.1.1 Retrofitting 40 4.1.2 Earthquake Resistant Construction 40

4.2 Non-Structural Mitigation Measures 41 4.2.1 Preparedness Methodology 41 4.2.2 Awareness Generation Programmes 41 4.2.3 Training and Capacity Building 42 5 Preparedness Plan 43-48 5.1 Measuring Community Preparedness 43 5.2 Components of Preparedness Plan 44 5.2.1 Components of Community Preparedness Plan 44 5.2.2 Components of Administrative Preparedness Plan 45 5.3 Preparedness Plan 45 5.3.1 Establishment of Emergency Operation Centre (EOC) 46 - Activities of EOC 46 - Facilities with EOC 46 - Transport Facility 47 - EOC Staffing 47 - Desk Arrangement 47 5.3.2 Reliable Communication Systems 48 5.3.3 Preparation of a Response Plan 48 6 Capacity Building and Training Measures 49-56 6.1 Training and Capacity Building 49 6.2 Community Awareness and Community Preparedness Planning 50

6.3 Capacity Building of Community Task Force 50 6.4 Simulation Exercises 51 6.5 Relief Centers in District North East 53 6.6 Rescue Equipment with District Disaster Management Authority (North- 53 East) 6.7 Identification Of Trained Civil Defence Volunteers 53 6.8 Disaster Mock drills 53 6.9 Model Scenario For Mock Drill in District North East 54 6.10 Scenario For Mock Drill 55 7 Response and Relief Measures 57-88 7.1 Methodology Response Plan 57 7.2 Various Response Levels 57 7.3 Important terminologies used in Plan 59 7.3.1 Response Plan 59 7.3.2 Incident Command System (ICS) 59 7.3.3 Emergency Support Functions (ESFs) 60 7.3.4 Primary and Secondary Agencies 60 7.3.5 Situation Reports 60 7.3.6 Quick Response Teams (QRTs) 60 7.3.7 Emergency Operation Centre (EOC) 61 7.4 Operation-coordination Structure 61 7.5 Action Plan for Emergency Support Function 62-84 7.6 Incident Command Post 85 7.7 Overall Role of District Magistrate (North-East) 85 7.8 Relief Measures 87 8 Reconstruction Rehabilitation and Recovery Measures 89-94 8.1 Post Disaster Reconstruction and Rehabilitation 90 8.2 Administrative Relief 91 8.3 Reconstruction of houses damaged/destroyed 91 8.4 Military Assistance 91 8.5 Medical Care 92 8.6 Epidemics 92 8.7 Corpse Disposal 92 8.8 Salvage 92 8.9 Outside Assistance 92 8.10 Special Relief 93 8.11 Information 93 8.12 Social Rehabilitation 93 8.13 Recovery 93 9 Budget and Financial Allocations 95-97 9.1 The Indian context 95 9.2 Recommendation by 13th Finance Commission 95 9.3 State Allocations 96 9.4 District Allocations 96 9.5 Risk Pooling and Insurance 96 10 Procedure And Methodology For Monitoring, Evaluation, Updation 98-99 and Maintenance of DDMP 10.1 Preparation and Updation of DDMP 98 10.2 Regular Updation of DDMP 98 10.3 Post Disaster Evaluation Mechanism 99 10.4 Media Management 99 11 Coordination Mechanism For Implementation of DDMP 100-104 11.1 Department wise Role of Primary and Secondary Agencies 100 12 Standard Operating Procedures (SOPs) 105-125 12.1 ESF Response Actions, Organizational Setup and Inter-Relationships 105 12.2 Standard Operating Procedures For Emergency Support Functions 107-125

List of Annexure

Annexure No. Annexure Name Page No.

I District Profile 126 II Critical Profile in Nutshell 127 III Fire Stations in District North-West 128 IV Police Stations In District North- West 129 V Villages in District North West 130 VI Govt. Hospitals/ Dispensaries/ Private Nursing Homes/ 131-142 Private Hospitals/ Blood Banks etc. in District North- West VII List of equipments available in EOC (North-West) 143 VIII List of equipments available in Quick Response 144 Vehicle (North-West) IX District Level Quick Response Team 145-146 X Open Areas In District North West 147 XI MCD Disaster Management Centre In District North- 148 West, Delhi XII List of Equipments available in Delhi Civil Defence, 149 District North-West, Delhi XIII Schools in District North- West 150-169 XIV Colleges in District North-West 170 XV Disabled Population by Type of Age in District North- 171 West XVI Directory of District North- West 172-227

LIST OF TABLES

Table No. Title Page 2.1 Hazard & Vulnerability Profile of District North-West 12 3.1 Institutional Mechanism and Their Functions 15 4.1 Categorization of Housing Topology in the District 40 5.1 List of ESF and Desk Officers 47 6.1 Initiatives Of District Disaster Management Authority (North-West) For 51 the Year 2012-13 6.2 Community Preparedness Strategies 52 10.1 Mock Drills conducted in District North-West 56 12.1 ESFs Activated at the Time of a Disaster 106 12.2 SOPs for Community Task Forces 125-126

LIST OF FIGURES

Figure No Title Page 1.1 Details of Methodology 03 1.2 Disaster Management Cycle 06 3.1 Disaster Management Hierarchy in Delhi 16 3.2 Institutional Arrangements at District Level 20 3.3 Structure of Incident Response Team 22 3.4 Operation Section in IRS 24 3.5 Planning Section in IRS 26 3.6 Logistic Section Chief 31 3.7 Finance/Administration Section In IRS 35 3.8 Trigger Mechanism for District EOC 37 5.1 Components of Community Preparedness 45

7.1 Various Response Level for Disaster Management 58

LIST OF MAPS

S. No Title Page 1.1 Earthquake Zonation in India 5

CHAPTER I INTRODUCTION

Disaster Management has undergone a paradigm shift in recent years from the earlier approach of response to disasters to the current holistic approach of disaster mitigation and preparedness, which yields long term benefits while minimizing damage due to disasters. Among other natural calamities to which Delhi is prone, the state is most vulnerable to earthquakes. As per the Seismic Map of India the National Capital Region of Delhi falls in Zone IV which is the second most se vere seismic zone.

1.1 AIMS & OBJECTIVES OF THE DISTRICT DISASTER MANAGEMENT PLAN

As per section 31 of DM ACT, 2005, it is mandatory for every district to prepare District Disaster Management Plan. The objectives of Disaster Management Plan as per the act are as under: - 1. To identify areas vulnerable to different forms of disasters in the district. 2. Measures to be taken, for prevention and mitigation of disaster, by the Departments of the Government at the district level and local authorities in the distr ict; 3. The capacity - building and preparedness measures required to be taken by the Departments of the Government at the district level and the local authorities in the district to respond to any threatening disaster situation or disaster; 4. The response plans and procedures, in the event of a disaster, providing for – (a) Allocation of responsibilities to the Departments of the Government at the district level and the local authorities in the district; (b) Prompt response to disaster and relief thereof; (c) Procurement of essential resources; (d) Establishment of communication links; and (e) The dissemination of information to the public.

The district authority shall review and update the district plan annually. Apart from the above mentioned objectives the district plan has the following sectoral objectives as well: -

1. Institutionalization of disaster management in district administration 2. Encouraging a culture of disaster preparedness in the district 3. Vulnerability reduction and disaster mitigation through better planning process 4. Creation of the best Government mechanism to handle any unprecedented events

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5. Instant response and effective decis ion making in disasters 6. Better coordination of relief and rehabilitation aftermath of a disaster 7. Better coordination of all line departments in disaster management 8. Encouraging and empowering the local community to own disaster management 9. Regular update of resources available in and around the district

1.2 AUTHORITY FOR THE DDMP: DM ACT 2005

As per Section 31 of the DM Act 2005, there shall be a plan for disaster management for every district of the State. The District Plan shall be prepared by the Distr ict Authority, after consultation with the local authorities and having regard to the National Plan and the State Plan, to be approved by the State Authority.

The District Plan shall include - (a) the areas in the district vulnerable to different forms of Disasters. (b) the measures to be taken, for prevention and mitigation of disaster, by the Departments of the Government at the district level and local authorities in the district; (c) the capacity - building and preparedness measures required to be taken by the Departments of the Government at the district level and the local authorities in the district to respond to any threatening disaster situation or disaster; (d) the response plans and procedures, in the event of a disaster, providing for : - (i) a llocation of responsibilities to the Departments of the Government at the district level and the local authorities in the district; (ii) prompt response to disaster and relief thereof; (iii) procurement of essential resources; (iv) establishment of communi cation links; and (v) the dissemination of information to the public; (e) such other matters as may be required by the State Authority.

The District Plan shall be reviewed and updated annually. The copies of the District Plan referred to in sub - section s (2) and shall be made available to the Departments of the Government in the district. The District Authority shall send a copy of the District Plan to the State Authority which shall forward it to the State Government. The District Authority shall, revie w from time to tim e, the implementation of the Plan and issue such instructions to different departments of the Government in the district as it may deem necessary for the implementation thereof. Page 2 of 241 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - West ) - 011 - 2 5951182 (24 X 7)

1.3 EVOLUTION OF THE PLAN IN BRIEF

Preparation of the District Disaster Management Plan is the responsibility of the District Authority . The first draft plan is to be discussed in the DDMA Authority meeting and later the Chairperson of the DDMA shall improve on it. The main steps involved i n the development of this plan are:  Data collection from all line departments  Data analysis  Discussion with experts  Reference of national and international literature  Preparation of action plans for all line departments  Preparation of draft plan document  Mock drill to check the viability and feasibility of the implementation methodology  Wide circulation for public and departmental comments  Preparation of the final plan document

Fig 1.1 Details of Methodology

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1.4 STAKEHOLDERS & THEIR RESPONSIBILITIES:

As per Section 31 of the DM Act 2005 Every office of the Government of India and of the State Government at the district level and the local authorities shall, subject to the supervision of the District Authority : -

(a) P repare a disas ter management plan setting out the following, namely: - (i) Provisions for prevention and mitigation measures as provided for in the District Plan and as is assigned to the department or agency concerned; (ii) Provisions for taking measures relating to capacity - building and preparedness as laid down in the District Plan; (iii) The response plans and procedures, in the event of, any threatening disaster situation or disaster;

(b) Co ordinate the preparation and the implementation of its plan with those of the other organizations at the district level including local authority, communities and other stakeholders; (c) R egularly review and update the plan; and (d) S ubmit a copy of its disaster management plan, and of any amendment thereto, to the District Authority.

1.5 HOW TO USE THE PLAN

 Plans will work only in the case when present organizational structure is responsible to its non - emergency duties i.e. if a job is done well everyday; it is best done by that organization during emergency.  Crisis should be met at the Nor th East and most immediate level of government. Plans call for local response supplemented if necessary, by the next higher jurisdiction.  Voluntary response and involvement of the private sector should be sought and emphasized. The emergency management par tnership is important to all phases of natural and man - made disasters.

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1.6 APPROVAL MECHANISM OF THE PLAN : AUTHORITY FOR IMPLEMENTATION (STATE LEVEL/ DISTRICT LEVEL ORDERS)

As per Section 31(2) of the Disaster Management Act 2005, there shall be a plan for disaster management for every district of the State. The District Plan shall be prepared by the District Authority, after consultation with the local authorities and having regard to the National Plan and the State Plan, to be approved by the Stat e Authority.

Also, as per Section 31(6) of the Disaster Management Act 2005, the District Authority shall send a copy of the District Plan to the State Authority which shall forward it to the State Government.

1.7 PLAN REVIEW & UPDATION: PERIODICITY

A s per Section 31(4) The District Plan shall be reviewed and updated annually. Also, As per Section 31(7) The District Authority shall, review from time to time, the implementation of the Plan and issue such instructions to different departments of the Gove rnment in the district as it may deem necessary for the implementation thereof.

1. 8 NEED FOR PLANNING

District North - West comprises of high population and densely built - in urban environment, specially Rohini and Sarawati V ihar sub division exposed towards natural and manmade disasters. Earthquakes, fires, terrorisms and biological wars are few areas like Haiderpur water treatment plant and rithala sewerage treatment of concern in the district as well as in the Delhi. Disast ers are intimately connected to the process of development. It puts our developmental efforts at risk. Urbanization and the concentration of people in hazard prone areas with unsafe buildings and dense built - in environment, magnify impact of hazards such a s earthquakes, floods and urban fires.

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1. 9 CHANGING CONTEXT OF DISASTER MANAGEMENT

Taking all this into consideration the , District North West has announced a series of initiatives for better disaster management with cooperation of all line departments, voluntary organizations, national and international NGOs and more over the local residents. The erstwhile relief and rehabilitation section of t he Government of Delhi under Revenue Department has been renamed as Department of Disaster Management as well as a separate District Disaster Management Authority has been const ituted under the C hairmanship of District Magistrate , North - West to look after disaste r management activities in the D istrict.

It’s a common belief of both administrators and the public that disaster management starts with distribution of relief materials and ends with restoration of the damaged infrastructures. But in actual situa tion, instead of waiting for disasters to get it managed, one should start preparations well in advance so that when hazard comes, it will not trigger as a disaster. Interestingly, even the phase of rescue and relief should be with a developmental touch. T here is a paradigm shift from the traditional charity approach of disaster management to a professional way of handling it.

Disaster management is a cycle in which relief is just a fetter for better development. But at the same time it is to be remember ed that none of these steps in disaster management cycle are watertight compartments. If disasters have been handled professionally with the perspective of a long term development and sustainability, the quantity of relief required could be halved drastic ally.

DISASTER MANAGEMENT CYCLE

FIG . 1. 2

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Preparation of this document is another milestone of District North West in disaster management initiatives. This document, the District Disaster Management Plan (DDMP), is a ready reference guide and manifesto of Disaster Management in District North We st as well as an imperative for the sustainable development of the Distr ict.

1.1 0 DISTRICT PROFILE OF NORTH WEST DELHI

North West district is one of the eleven districts of the NCT of Delhi that came into existence from September 2012 when Delhi was divided into eleven revenue Districts . Prior to that, there used to be only one district for the whole of Delhi with its district head quarter at Tis - Hazari. North We st District having its head quarter at Kanjhawala has great social, economical and cultural importance. North We st district is predominantly rural but also has a sizeable urban population. There are 2 7 villages in the district with all characteristics of rural India. The total population of the district as per 2011 Census is 22, 46,311 out of which the male populati on crosses 1,200,468 and 1,045,843 are females. The density of populat ion of District North - West is 8,298 persons/ sq. km . Rohini and S ubdivision has 100% urban population whereas; Kanjahawla subdivision holds 88% rural population of the Di strict. The literacy rate of the district is 8 6.09 %.

1.1 1 GEOGRAPHY AND BOUNDARIES

Delhi is situated about 100 miles (160 km) south of the Himalayas and stands on the North East bank of Yamuna River, a tributary of the Ganga. The national capital territory lies at an elevation of between 700 and 1,000 feet (213 and 305 meters) and covers an area of 573 square miles (1,483 square km) between latitude 28 degree 24’ 15” to 28 degree 53’ 00” and longitudes 76 degree 50’ 24” to 77 degree 20’ 30”. Of this area, occupies 360 square miles (932 square km) and 169 square miles.

The National Capital Territory is bounded to the east by state of and North, North East, and South by state of , where as District North Wes t is rounded by other Districts like North , West as well as the neighboring state of Haryana . It generally has been presumed that the city was named for Raja Dhilu, a king who reined in the first century BC, and that the various names by which it has been known (Delhi, Dehli, Dilli, and Dhilli) have been corruptions of this name Delhi.

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1.1 2 CLIMATE (TEMPERATURE, RAINFALL, GEOLOGY)

The climate of North We st Delhi is characterized by extreme dryness, with intensely hot summers, which is almost similar with the other parts of the state. It is associated with a general prevalence of continent al air, which moves in from the North East to N orth West , except during the season of monsoon (rain - bearing wind), when an easterly to southeasterly influx of oceanic air brings increased humidity.

The summer season lasts from mid - March to the end of June , with average maximum and minimum temperatures of 97 °F (36 °C) and 77 °F (25 °C); it is characterized by frequent thunderstorms and squalls, which are most frequent in April and May. The monsoon season, following the hot summer, continues until the end o f September, with an average rainfall of about 26 inches (660 mm). Due to poor infrastructures and large number of slums and resettlement colonies in North We st District, monsoon is seemed as a curse to the residents. The post - monsoon period of October and November constitutes a transition period from monsoon to winter conditions. The winter season extends from late November to mid - February.

The air in the District is dry for most of the year with very low relative humidity from April to June and markedl y higher humidity in July and August, when weather conditions are oppressive. The entire State’s mean daily temperature is highest in May; and the monthly mean temperature is highest in June, which is also the month when the night temperature is at its max imum. The mean daily temperature may rise as high as 110 °F (43 °C). The coldest month is January, when both the mean maximum temperature and the mean minimum temperature are at their lo w North E ast — 70 °F (21 °C) and 45 °F (7 °C), respectively.

1.13 LAND HOLDING PATTERN

The pattern of land use in North We st District was influenced considerably by the implementation (albeit partial) of the Delhi Development Authority's 20 - year (1962 – 82) master plan. A large number of small manufacturing establishments have entrenched themselves in almost every part of the District. A number of District Shopping Centres have developed in various localitites . In the District there is a strong feeling of Mohalla (“Neighborhood”), partly induced by the peculiar housing layout. There, gates or doorways open onto private residences and courtyards or onto katra (one - room tenements facing a courtyard or other enclosure and having access to the street by only one opening or gate).

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Cultural “islands” have formed in certain areas; for example, Bengali, South Indian, and Punjabi cultures, although cultural distinctiveness is being eroded as other city residents move in. Another facet of the profile is the slum and resettlement colonies, inhabited mostly by construction workers, sweepers , factory laborers, and other low - income groups like the one in Kirari, Suleman Nagar . There are also urban village enclaves, where houses and streets retain rural characteristics though residents have urban occupations.

1.14 HOUSING PATTERN The housing situation in North We st District has been deteriorated after 1947 as result of the influx of refugees caused by the partition of India and Pakistan as well as the city's emergence as the National Capital of India. Since then, building activity has been ins ufficient to close the gap or to keep pace with the increasing population. As migrants were unable to occupy key areas in the central parts of Delhi, they started encroaching the area and thus North We st Delhi has become a belt of slums and unauthorized co lonies. This has compelled a large proportion of the city's population to seek shelter in congested areas and in unauthorized dwellings or to settle as squatters in slums. These slums are more disaster prone in terms of fire and epidemics. Causing great co ncern over vulnerability in case of earthquake or heavy monsoon, the traditional houses in the district are unplanned; consisting of old structures of two, three, or multi stories with a high proportion of single - room dwelling units. A program to build new houses and rehabilitate old housing has been pushed since the 1950s; it is administered by a number of agencies, such as Government of the National Capital Territory, M unicipal Corporation (EDMC ), Delhi Development Authority, and various indiv iduals and corporative. The residential colonies in the district are of various types: Authorized colonies, unauthorized colonies, Regularized Unauthorized colonies, Resettlement colonies, Slums and JJ clusters and villages also.

1.1 5 DISTRICT LAYOUT The town/city plan of North We st district is a mixture of contrasting old and new road and circulation patterns. The contrast between the convoluted form of the old city and the diagonal features of the modern traffic arteries is particularly striking. The streets tend to be irregular in direction, length, and width and are suitable only for pedestrian traffic. Thus, the pattern as a whole consists of a confusing mixture of narrow and winding streets, culs - de - sac (one side closed streets), alleys (narrow pa ssages), and byways giving access to re sidences and commercial areas. Page 9 of 241 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - West ) - 011 - 2 5951182 (24 X 7)

1.16 THE ECONOMY

In the economy of North West Delhi, the industrial sector comes first in importance . The commercial sector occupies second place. Agriculture once contributed significantly to the economy . A substantial proportion of working population has engaged in various services, including public administration, the professions, the liberal arts, and various personal, domestic, and unski lled - labor services.

1.17 POPULATION

The Population in District North We st has increased about 45 - fold from 1911 and thus the population density also has been multiplied in North We st Delhi. The highest growth rate occurred between 1941 and 1951 — mainly because of the influx of a large number of refugees into the city at the time of independence — and the population has since grown steadily. Much of the increase continues to be from immigration. The composition of the district’s population reflects its trul y cosmopolitan character, with more than half of the residents coming from outside the state territory. Most of these immigrants come from other Indian states like Uttar Pradesh other States and only a small proportion consists of resident foreigners. The religious composition of the population is also varied. The great majority of the population belongs to Hinduism; Muslims constitute the largest minority, followed by smaller numbers of Sikhs, Jain, Christians and Buddhists.

1. 1 8 ROADS AND MEANS OF TRAN SPORTATION The geographic position of the State makes it a pivotal center in the subcontinent's network of transportation. Five national highways converge on Delhi where as several railway lines also meet there, linking the city with all parts of the country. The tra ffic - circulation pattern within a city that was designed for a smaller population became heavily overburdened with Delhi's explosive growth. Improvements to the road system — such as flyover, adding overpasses, underpasses and widening major thoroughfares — h ave alleviated the worst traffic congestion, but the sheer volume of traffic — which includes such slow - moving vehicles as bullock carts, pedi cabs, Cycle Rickshaws and bicycles — makes road travel in North We st Delhi difficult, particularly during peak - hour c onditions. The major road s in North West Delhi viz. Rohtak Road, Road & Road which are pathetically congested even in odd timings. Mass - transportation facilities are still inadequate, the principal means of public transport consisting of an ever - increasing fleet of buses. Page 10 of 241 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - West ) - 011 - 2 5951182 (24 X 7)

CHAPTER 2 HAZARD, VULNERABILITY, CAPACITY AND RISK ASSESSMENT

2.1 HAZARD, RISK AND VULNERABILITY ASSESSMENT

The district has been traditionally vulnerable to different natural disasters on account of its unique geo - climatic condition. Like other districts of Delhi, North West district is highly prone to Earthquakes, Fire incidents, Building Collapse, Bomb Blasts and Terrorist Attacks. Four major accidental hazard units i.e. Haiderpur Water Treatment Plant, Rithala Sewage Treatment Plant, Hindustan Petroleum Corporation Limited & Indian Oil Corporation Limited is another risk in District for Chemical Leakage disas ters.

2.2 TYPES OF HAZARDS THE DISTRICT PRONE TO

The entire state of Delhi falls under Seismic Zone IV in the national seismic map. This means the state is adjacent to the high vulnerability area i.e. zone V. The Tectonic activities under the National Capital Region are shifting swiftly. The increased nu mber of illegal construction practices in the area has been one of the forces behind this. Mishandling and late response in case of any such hazard can cause disaster situation in the district. There are certain pertinent issues related in district which c an cause any of above - said hazards as disaster which needs to be deal with: High population density, crowded streets, unmatched mix of occupancies, inadequate water supply, poor electrical services, encroachments of jhuggies and slums are few examples of ineffective planning which adversely affect the fire response time. Under the present circumstances, a response time of 3 minutes in urban areas and 5 minutes in rural areas is very difficult to achieve. The developmental activities are in full swing in th e areas like Sultan Puri, Kirari, Mangol puri, Budh Vihar, Karla, Aman Vihar, Rani khera, Prem Nagar, Suleman nagar, Mangol Pur Khurd, Rithala, Vijay Vihar, Mubarkpur, Wazirpur Industrial areas of the district where environmental and fire safety aspects ne eded to be stressed upon.

People living in District North West are basically migrants from various parts of the other states. As per a recent study, about 30 per cent of Delhi’s population is illiterate and a 60 per cent of the total illiterate in Delhi are from the Eastern districts of the state. This shows how vuln erable the district is. Even a minor accident turns as a disaster due to the socio - cultural back ground of the district. Page 11 of 241 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - West ) - 011 - 2 5951182 (24 X 7)

Table 2.1 HAZARD & VULNERABILITY PROFILE OF DISTRICT NORTH - EAST

S. No. Hazard Reasons Vulnerability

 Seismic Zone IV  Non earthquake resilient buildings 1. Earthquake  High density of population High  Unplanned & unsafe structures  Congested area

 LPG leakage  Short Circuit 2. Fire High  Jhuggi Clusters  Lack of fire safety installations

 Yamuna river bed  Habitation in low - lying area 3. Flood  Sudden discharge of water from neighboring High states  Poor drainage causes water logging

Building  Old & unsafe buildings 4. High Collapse  Unauthorized & unplanned structures

Chemical  Two water treatment plant in Sonia Vihar and 5. High Leakage Bhagirathi Vihar.

 High density of population 6. Stampede  Congested areas Medium  Spread of rumors

Terrorist Attack/ 7.  Attack by terrorists Moderate Bomb Blast

 Poor hygiene & 8. Epidemic  Sanitary Conditions Medium  Post flood effects

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2.3 RECORD OF PREVIOUS DISASTERS

Emergency Operation Centre (EOC) working under the aegis of District Disaster Management Authority (North West) has successfully handled a large number of incidents of various kinds and magnitudes occurring in North - West District. In the distric t records, no major disaster has been mentioned for the last 25 years . Most of the other disasters for which compensation has been given or registered as untoward incident are minor cases of accidents / incidents .

2.4 HAZARD/ VULNERABILITY ANALYSIS

The vulnerability analysis in District North - West which can lead to likelihood of perceived disasters as already been done in this district and have found that mainly industrial area, small industries running in JJ Clusters/Resettlement colonies/Unauthoriz ed construction in unauthorized colonies. The causes of disasters are bad housekeeping as per reported by ESFs in terms of perceived Man - Made Disasters.

The vulnerability of the district is defined by the ability to anticipate, cope with, resist and capac ity to recover from any probable disaster. The factors like limited livelihood opportunities, low per capita income, under developed infrastructure, unplanned development, rapid urbanization, prevalent social structures, demographic expansion and environme ntal degradation make a district highly vulnerable to disaster.

(a) Due to Unplanned Development In North - West district, there are several unauthorized colonies where population density is really high and due to unplanned development in those areas the risk becomes manifold for them. Such areas due to poor construction practices and congested construction receive higher number of wall/building collapse and fire incidents respectively. These areas generally have narrow roads and encroachments over the passage which makes the work of emergency services tough. Many such areas are like A man vihar, Karan vihar, Jain nagar, K arala etc. (list enclosed at Annexure XIV).

(b) Environmental Vulnerability Due to rapid urbanization, deforestation, unplanned development etc the environment is degrading rapidly which further aggravate the natural hazards and increase the risk of manmade disasters like accidents, chemical and industrial disasters etc in the district. Page 13 of 241 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - West ) - 011 - 2 5951182 (24 X 7)

(c) Vulnerability towards Earthquake Delhi falling in the seism ic zone IV makes the entire North West district vulnerable to earthquake of higher magnitudes. Most of the infrastructure in North West district is not capable of sustaining high magnitude earthquakes. This increases the risk to man and material both. Thou gh no earthquake of high intensity took place in Delhi in recent past but the risk still persists.

(d) Risk of Drowning There are some minor drains like at Budhanpur, sultanpur, Madanpur and Kirari etc. in North West district which increases the risk of d rowning. Emergency Operation Center (North West) receives call of drowning from these Drains. There are residential settlements around these Drains and at some places these Drains are adjacent to roads. The entire Delhi has only 1 team of rescue divers whi ch increases the risk of drowning manifold.

2.5 RESOURCE INVENTORY/ CAPACITY ANALYSIS

Considering the backwardness of the district it is analyzed that sufficient resources are not available within the district. Material resources, monitory resources and human power are not sufficient to manage any larger calamities. District North We st has decentralized its administration by increasing people’s participation in various levels. To take part in this effort it has a large number of Resident’s Welfare Associations (RWA) in the district. The Entire Community Based Disaster Management planning process has been designed in such a way that each RWA territory has to prepare their own plans and sensitize its residents on d isaster managements. At present altogether there are around 175 RWAs (registered) in the district. Apart from this numerous non - registered RWAs are also working in the field of development. The Non Governmental Organizations (NGOs) working in District Nor th We st plays a significant role in educating the public on various social issues and their rights. Disaster Management is one of the major subjects for them and the District Administration has already started collaboration with such organization for commu nity level disaster management planning.

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CHAPTER - 03 INSTITUTIONAL MECHANISM FOR DISASTER MANAGEMENT

For prevention and mitigation effects of disasters and for undertaking a holistic, coordinated and prompt response to any disaster situation it has been decided by the Government to enact a law on disaster management to provide for requisite institutional mechanism for drawing up and monitoring the implementation of Disaster Management Plans and ensuring measures by various wings of Government. The Di saster Management Act, 2005 provides for the effective management of disasters and for other matters connected therewith or incidental thereto. The Disaster Management ACT, 2005 under section 3, 14 & 25 seek to provide for establishment of National, State and District Disaster Management Authorities. The main functions of each authority are as under: - TABLE 3.1 INSTITUTIONAL MECHANISM AND THEIR FUNCTIONS

DM Institutions/ Nodal Functions Mechanism Department For better coordination of disaster management at national level, National Disaster Management Authority (NDMA) is constituted. This is a multi disciplinary body with nodal officers from all concerned departments/ministries/ or ganizations. National National Disaster Apart from these developments, the government of Level Management India has its National Contingency Action Plan prepared by the Mechanism Authority (NDMA) nodal ministry of disaster management. Also a National Emergency Operation Centre (NEOC) has been started functioning in the Mini stry of Home Affairs with all sophisticated equipments and most modern technologies for disaster management. Delhi Disaster Management Authority (DDMA) is constituted under the chairmanship of Lt. Governor of Delhi and the Chief Delhi Disaster Minister and Ministers of relevant Departments as members. State Level Management For Delhi, the Department of Revenue has been identifies as Mechanism Authority (DDMA) nodal department to tackle disasters, being the Divisional Commissioner as its nodal officer and c onvener of the DDMA.

District Disaster District Disaster Management Authority (DDMA) is constituted District Management under the chairmanship of District Magistrate of District North - Level Authority (North - Wesst and ADM (NW) as CEO, DDMA (NW), Delhi Police, Mechanism West) PWD, MCD and DHS as members.

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Figure 3.1: Disaster Management Hierarchy in Delhi

Lieutenant Governor, Delhi

Chief Minister, Delhi

DDMA Constituents

Chief Secretary, Delhi

Pr. Secretary Revenue, Delhi Deputy Commissioner/ District Magistrate

District Disaster Management Authority Emergency Support Functionaries

3.1 STATE EMERGENCY OPERATION CENTRE

S tate EOC has started running 24X 7 from 24 th June 2008 at O/o Divisional Commissioner, Delhi. Emergency toll free number (1077) for Disaster has also been got activated by Chief Minister of Delhi.

3. 2 DISTRI CT LEVEL ORGANIZATION STRUCTURE

3. 2 .1 District Level Mechanism in North We st District

As per section 25 of Disaster Management ACT, 2005, a District Disaster Management Authority (North We st) has been formed under the chairmanship of Deputy Magistrate (North - We st). The DDMA (N W) is 7 M ember s High - P owered C ommittee. The members of DDMA (N W ) are as follows:

1. Deputy Magistrate (North - West ) - Chairperson, ex - officio. 2. MLA AC - 17 ( Wazirpur ) - Co - Chairperson, ex - officio. 3. ADM (N W )/C hief Executive O fficer - Member, ex - officio. 4. DCP ( Outer ) - Member, ex - officio. 5. Deputy Commissioner, North MCD , Rohini Zone - Member, ex - officio. 6. C hief District Medical Officer (North - West) - Member, ex - officio. 7. Superintending Engineer, PWD, Govt. of NCT of Delhi - Member, ex - officio.

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The District Disaster Management Authority work s as the District planning, coordinating and implementing body for Disaster Management and take various measures for the purpose of Disaster Management in the District in accordance with the guidelines laid down by the National or State authority. Powers a nd Functions of District Authority as per Section 30 of DM ACT, 2005 are as under: -

i. Prepare a disaster management plan including district response plan of the district ii. Coordinate and monitor the implementation of the National Policy, State Policy, Nationa l Plan, State Plan and District Plan iii. Ensure that the areas in the district vulnerable to disasters are identified and measures for the prevention of disasters and the mitigation of its effects are undertaken by the departments of the Government at the dist rict level as well as by the local authorities iv. Ensure that the guidelines for prevention of disasters, mitigation of its effects, preparedness and response measures as laid down by the departments of the Government at the district level and the local autho rities in the district v. Give directions to different authorities at the district level and local authorities to take such other measures for the prevention or mitigation of disasters as may be necessary vi. Lay down guidelines for prevention of disaster manage ment plans by the department of the Government at districts level and local authorities in the district; vii. Monitor the implementation of disaster management plans prepared by the Departments of the Government at the district level; viii. Lay down guidelines to be followed by the Departments of the Government at the district level for purpose of integration of measures for prevention of disaster and mitigation in their development plans and projects and provide necessary technical assistance therefore; ix. Monitor the implementation of measures referred to in clause (viii); x. Review the state of capabilities for responding to any disaster or threatening disaster situation in the district and give direction to the relevant departments or authorities at the district level f or their up gradation as may be necessary; xi. Review the preparedness measures and give directions to the concerned departments at the district level or other concerned authorities where necessary for bringing the preparedness measures to the level required f or responding effectively to any disaster or threatening disaster situation; xii. Organize and coordinate specialized training programmes for different levels of officer, employees and voluntary rescue workers in the district;

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xiii. Facilitate community training and awareness programmes for prevention of disaster or mitigation with the support of local authorities, governmental and non - governmental organizations; xiv. Set up, maintain, review and upgrade the mechanism for early warnings and dissemination of proper informat ion to public; xv. Prepare, review and update district level response plan and guidelines; xvi. Coordinate response to any threatening disaster situation or disaster; xvii. Ensure that the Departments of the Government at the district level and the local authorities prepare their response plans in accordance with the district response plan; xviii. Lay down guidelines for, or give direction to, the concerned Department of the Government at the district level or any other authorities within the local li mits of the district to take measures to respond effectively to any threatening disaster situation or disaster; xix. Advise, assist and coordinate the activities of the Department of the Government at the district level, statutory bodies and other go vernmental and non - governmental organization in the district engaged in the disaster management; xx. Coordinate with, and give guidelines to, local authorities in the district to ensure that measures for the prevention or mitigation of threatening disaster sit uation or disaster in the district are carried out promptly and effectively; xxi. Provide necessary technical assistance or give advice to the local authorities in the district for carrying out their functions; xxii. Review development plans prepared by the Departmen ts of the Government at the district level, statutory authorities or local authorities with a view to make necessary provisions therein for prevention of disaster or mitigation; xxiii. Examine the construction in any area in the disaster and, if it is of the opin ion that the standards for the prevention of disaster or mitigation laid down for such construction is not being or has not been followed, may direct the concerned authority to take such action as may be necessary to secure compliance of such standards; xxiv. Id entify buildings and places which could, in the event of any threatening disaster situation or disaster, be used as relief centers or camps and make arrangements for water supply and sanitation in such buildings or places; xxv. Establish stockpiles of relief an d rescue materials or ensure preparedness to make such materials available at a short notice; xxvi. Provide information to the State Authority relating to different aspects of disaster management;

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xxvii. Encourage the involvement of non - governmental organizations an d voluntary social - welfare institutions working at the grassroots level in the district for disaster management; xxviii. Ensure communication systems are in order, and disaster management drills are carried out periodically; xxix. Perform such other functions are the St ate Govt. Or State Authority may assign to it or as it deems necessary for disaster management in the District.

Powers and Functions of District Authority in the event of any threatening disaster situation or disaster as per section 33 under DM ACT, 2005: -

a) Give directions for the release and use of resources available with any Department of the Government and the local authority in the district. b) Control and restrict vehicular traffic to, from and within, the vulnerable or affected area. c) Control and r estrict the entry of any person into, his movement within and departure from, a vulnerable or affected area. d) Remove debris, conduct search and carry out rescue operations. e) Provide shelter, food, drinking water and essential provisions, healthcare and services. f) Establish emergency communication systems in the affected area. g) Make arrangements for the disposal of the unclaimed dead bodies. h) Recommend to any Department of the Government of the State or any authority or body under that Government at the dist rict level to take such measures as are necessary in its opinion. i) Require experts and consultants in the relevant fields to advise and assist as it may deem necessary. j) Procure exclusive or preferential use of amenities form any authority or person. k) Constru ct temporary bridges or other necessary structures and demolish structures which may be hazardous to public or aggravate the effects of the disaster. l) Ensure that the non - governmental organizations carry out their activities in the equitable and non - discrim inatory manner. m) Take such other steps as may be required or warranted to be taken in such a situation.

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Fig 3.2 : Institutional Arrangements at District Level

District Emergency Operation

District Disaster Management District Magistrate – Chairman and line

Authority departments are members

SDM’s as chairperson with officers of Sub Division level Quick line department as members Response Team

Team leade rs of primary departments Emergency Support Functions like H ealth, P olice, F ire, MCD, DDA, and PWD etc.

The District Authority shall act as the district planning; coordinating and implementing body for disaster management and take all measures for the purposes of disaster management in the district in accordance with the guidelines laid down by the National Authority and the State Authority.

3. 3 EMERGENCY OPERATION CENTRE

District North West has an exclusive Emergency Operation Centre (EOC) at Distri ct Head Quarter other than the R evenue C ontrol R oom. The District EOC is functional on 24X7 basis and is manned by the following officials:

1. District Project Officer 2. Project Coordinator 3. Data Entry Operator 4. Civil Defence Volunteers on Control Room duty. 5. Civil Defence Volunteers on Quick Response Vehicle duty.

The centre is well - equipped with various Information Technology (IT) based equipments such as Computer with internet facilities, wireless set etc.

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Further it may be strengthened with HAM equipments, Power Generator sets, Early Warning Systems, Mobile Cont rol Rooms, Emergency Rescue Kits, Emergency Vehicle, Mobile First - Aid Post, and Ambulance etc.

Considering the unique responsibility of the District Emergency Operation Centre, the equipments provided to it shall not be taken to any purpose other than dis aster management. This centre is intended to coordinate all disaster related activities in the district starting from preparedness to rehabilitation and reconstruction.

In case of any emergency there shall be permanent sitting place for each Emergency Su pport Functionaries (ESFs) in the EOC and they shall be provided with sufficient telephone connections. Only the Nodal ESFs are to sit in the EOC and coordinate the D isaster M anagement activities in the D istrict with their support agencies. There shall be dedicated telephone lines and other communication facilities.

3.3 .1 Role of Emergency Operation Centre in Normal Time

As per section 29 D of DM ACT, 2005 the Delhi Disaster Management Authority has provided DDMA (N W ) a District Project Officer (Disaster Management) as officer in charge of EOC for carrying out the functions of D istrict A uthority. The DPO will be responsible for the effective functioning of the EOC. Responsibilities of the EOC in charge in normal time include:

1. Ensure that all equipments in the EOC are in working condition; 2. Collection data on routine basis from line departments for disaster management 3. Develop status reports of preparedness and mitigation activities in the district; 4. Ensure appropriate implementation of District Disaster Management Plan 5. Maintenance of data bank with regular updating 6. Activate the trigger mechanism on receipt of disaster warning/occurrence of disaster.

3.3 .2 Role of Emergency Operation Centre during Disaster

On the basis of the message received from the forecasting agencies, warning has to be issued for the general public and the departments, which play a vital role during emergencies. Issuing correct and timely warning would be one of the prime re sponsibilities of EOC. For effective dissemination of warning EOC should have a well - planned line of communication. The D M shall be the Competent A uthority to disseminate a disaster warning. The warning on occurrence of a disaster will also be communicated to: Page 21 of 241 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - West ) - 011 - 2 5951182 (24 X 7)

1. All Emergency Support Functions 2. Members of DDMA - NW / ESFs 3. Hospitals in the disaster area/CAT etc 4. Office of Divisional Commissioner 5. State Relief Commissioner 6. Emergency Operation Centre in the neighboring districts 7. National/State Emergency Operation Cent re 8. People’s representatives from the district

Apart from this the District Emergency Operation Centre must arrange desks for the Emergency Support Function s in its complex for better coordination and help. Simultaneously the onsite EOCs are to be set up with the help of the district EOC. Constant communication between the State EOC, District EOC and Onsite EOC is mandatory for updates on the disaster, which happened.

3. 4 INCIDENT RESPONSE SYSTEM IN NORTH WE ST D ISTRICT, D ELHI (IRS)

Activation of Incident Response System

The emphasis in Disaster Management has shifted from relief centric approach to proactive regime, and as such a well coordinated response with clockwork precision becomes one of the most important goals. Incident Re sponse System has been developed in this regard.

Fig. 3. 3 Structure of Incident Response Team

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All team leaders will be in the rank of ADM/Line Department Heads in the D istrict who are senior level officer.

 If the disaster is in more than one district, the DC/DM of the district that has maximum loss will act as Incident commander.  In case all the districts are more less equally affected, then the Divisional Commissioner of Delhi will act as Unified Incident Commander and the DC/DM as Incident Command in his/her own district.  It is mandatory that all line departments/ Organizations/ individuals should obey the command of the Incident Commander as condition demands. He can divert all mechanisms and resources in the district to fight against a scenario leading to disaster/calamity in the district. Note: -  The SDMs shall not be given any responsibility in the incident command chain since they are to look after the onsite EOC in their territory or as assigned to the affected areas as well as they are the Team Leaders of Incident Management Teams (IMTs) in each Onsite Emergency Operation Center.

 The Civic bodies like the MCD, District Health Department, District Senior/junior Accountant or any nodal officer capab le of doing the same can be given this assignment. This is the sole discretion of the Incident Commander to appoint the Section chief. These section chiefs are vested with commanding authority and logistic assistance to deliver the concerned responsibility .

3. 4 .1 Major Functions of Incident Commander

The general functions of the Incident Commander are as follows:

 To create and integrate communication flow during emergency period.  To manage incident scene and report through integrated and coordinated command plan.  To facilitate procedures and protocols according to ESF Departments within District as well as State and Central Government.  To put the communication system in place to receive, record, acknowledge incoming and outgoing informati on of any form during the disaster.

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 To mange resources as per their availability such as – distribution of relief material with ESF agencies required during emergency etc.  Monitoring functional areas during and post disaster phase.

Besides these general functions, the Incident Commander has to perform certain specific functions. They are:

1. Size up the situation 2. Determine if human life is at immediate risk 3. Establish immediate objectives 4. Determine if there are enough and right kind of resources on site and/ or ordered 5. Develop immediate action plan 6. Establish an initial organization 7. Review and modify objectives and adjust the action plan as necessary

OPERATION SECTION CHIEF (ADM - NW)

Staging Area Manager

Response Branch Transport Branch

Division Road (Geographical)

Rail

Group (Functional) Water ( Single Resources / Task Force/ Strike Team) Air

Fig 3. 4 OPERATION SECTION IN IRS

3.4.2 Major Functions of Operation Section Chief

 Responsible for management of all operations directly applicable to primary mission

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 Activates and supervises organization elements in accordance with the Incident Action Plan and directs its execution  Determine need and request additional resources  Revie w suggested list of resources to be rebased and initiate recommendation for release of resources  Report Information about special activities, events or occurrences to Incident Commander  Maintain Unit / Activity details Operation Chief shall be assisted b y the following positions to perform above mentioned duties:

(a) Staging Area Manager: responsible for maintaining all activities within a staging area.

(b) Branch Director Area under the direction of Operation Section Chief and are responsible for the implementation of the appropriate portion of the Incident Action Plan.

(c) Division Supervisor Implements IAP for the division and reviews division assignments and incident activ ities with subordinates and assign tasks.

(d) Emergency Support Functions

ESFs shall be activated under Operation Chief. On the receipt of information Team Leaders (TLs) would take up following actions:

On the receipt of information about the off - site emergency Team Leaders (TLs) will activate their own Emergency Support Functions (ESFs)

a. TLs will join IC and Operation Chief (ADM - N W ) in EOC to ensure coordination and to provide assistance b. TLs would also move to the site for better operational control c. TLs will call the nodal officers of supporting agencies and immediately deploy the quick response teams (QRTs) from the location of nearest to the incident site

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d. They further reinforce their teams by deployin g additional resources from surrounding areas so the effective first respond can be rendered at site e. A high alert would be notified to move additional resources and manpower to the incident site f. According to the feedback report additional TLs will take dec ision of movement of more team and manpower. In some of cases TLs may need to mobilize resources from nearby districts or states. In such cases chiefs will organize this through respective head quarters.

(e) Transport Branch Director

This supports the efforts by arranging through different mode the transportation of resources, persons and relief material. It is headed by a Transport Branch Director and Group - in - charges for Road, Rail, Water and Air Operations.

PLANNING SECTION CHIEF (DC - NW/SDM - HQ)

Resources Unit Leader Check - in / Status recorder (RESL) - Tehsildar

Situation Unit Leader • Display Processor (SITL) • Weather observer • Field Observers Documentation Unit Leader (DOCL) • Flood Control Specialist • Fire (DFS) Demobilization Unit • Chemical (DPCC) Leader (DMOB) • Structural Engineers (PWD – EE) • Environmental impact specialist Technical Specialists • Training Specialist • Fuels & Flammable Specialist

Fig 3. 5 PLANNING SECTIO N IN IRS

3.4.3 Major Functions of Planning Section Chief  Collection, evaluation, dissemination and use of information about the development of incident and status of resources. Information is needed to

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 Understand the current situation  Prepare alternative strategies and control of operations  Supervise preparation of Immediate Action Plan (IAP)  Provide input to IC and Operation Chief in preparation of IAP  Reassign of service personnel already on site to other positions as appropriate  Determine need for any specialized resources in support of the incident  Establish information requirements and reporting schedules for Planning Section Unit (e.g. Resources, Situation Unit).  Compile and display incident status information  Oversee preparation and implementation o f Incident Demobilization Plan.  Incorporate Plans (e.g. Traffic, Medical, Site Safety, and Communication) into IAP. Maintain Unit / Activity details.  Other Functions include, briefing on situation and resource status, setting objectives, establishing divi sion boundaries, identifying group assignments, specifying tactics/safety for each division, specifying resources needed by division, specifying operations facilities and reporting locations – plot on map and placing resource and personnel order

(a) Res ource Unit Leader Responsible for maintaining the status of assigned resources (Primary and support) at an incident. This is achieved by overseeing the check - in of all resources, maintaining a status keeping system indicating current location and status o f all resources and maintenance of a master list of all resources e.g. by key supervisory personnel, primary land support resources etc. • Establish check - in function lat incident locations. • Prepare Organization Assignment List & Organization chart. • Maintain & post the current status and location of all resources • Maintain master list of all resources checked in at the incident.

(b) Check - in/ Status Recorder Needed at each check - in location to ensure that all resources assigned to an incident are accounted for: • Prepare check - in form, resource status boards and status display board. • Establish communications with the communications Centre and Ground Support uni t. • Post signs so that arriving resources can easily find the check in locations Page 27 of 241 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - West ) - 011 - 2 5951182 (24 X 7)

• Record check - in information on check - in lists • Transmit check - in information to Resources Unit on regular pre - arranged schedule/ as per need. • Receive, record and maintain status information for single resources, strike teams, task forces, overhead personnel • Maintain file of check - in lists.

(c) Situation Unit Leader • Begin collection and analysis of incident data as soon as possible. • Prepare po st or disseminate resource and situation status information as required, including special requests. • Prepare incident status summary • Provide photographic services and maps if required.

(d) Display Processor (Draftsman - Computer trained): Responsible for display of incident status information obtained for field observers, resource status reports, aerial photographs etc.

• Determine: - 1. Location of work assignment 2. Numbers, types and locations of displays required 3. Priorities 4. Map requirements for incident 5. Time limits for completion 6. Field observer assignments & communication means • Obtain necessary equipment and supplies • Obtain copy of LIAP for each period • Assist SITL in analyzing and evaluating field report • Develop required displays in accordance with time limits for completion.

(e) Field Observers Responsible to collect situation information from personal observations at the incident & give it to situation team leader.

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 Determine: - o Location of assignment o Type of information required o Priorities o Time limit for completion o Method of communication o Method of transportation  Obtain copy of IAP for the operation period  Obtain necessary equipment & supplies for his use.  Collect data like o Perimeter of location of hot spots etc. o Be prepared to identify all facil ities location (e.g. division boundaries) o Report information to SITL

(f) Documentation Leader Dy. Chief Inspector of factories and Tehsildar  Arranging for complete documentation of proceedings at the incident site  Maintaining record of what happened and what actions were taken i. Recovering response costs and damages ii. Setting the record straight where there are charges of negligence or mismanagement resulting from the incident iii. Reviewing the efficiency and effectiveness of response actions iv. Preparing for f uture incident response v. Videotaping of the entire combat the rescue operations

(g) Demobilization Leader  Responsible for developing incident DMOB Plan • Review incident resource records to determine the likely size and extent of DMOB effort  A ddl. Personnel, work space and supplies needed • Coordination DMOB with agency representatives • Monitor ongoing operation section resource needs • Identify surplus resources and probable release time • Develop incident check out for all units

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(h) Technical Coordina tors

Two to Four experts in geo - sciences, fire safety, industrial safety and health shall be nominated as technical experts. Major issues shall be addressed by them are: a. Formulation of response objectives and strategy TC shall assess the incident before taking actions and formulate realistic response objectives. The assessment shall be based upon following points:  Pre - incident plans  Information related to material involved, container involved, vehicle and structure invo lved and atmospheric conditions affecting the incident  Environmental monitoring and sampling data (if available)  Public protective actions to be initiated  Resource requirements (trained manpower, specialized protective gear and other equipments)  Hazards p osed to the nearby areas

On the bases of above - mentioned points they will formulate a defensive strategy to protect the public and environment from the immediate spill or discharge area.

b. Identification of Hazard Zone Technical experts shall be able to determine real time contaminant concentrations at various distances downwind. They shall be responsible to estimate downwind concentrations and feeding the information to the Team leaders of various ESFs for further respo nse. To estimate the hazard zone in a particular emergency scenario, the technical coordinator shall place the transparency of the vulnerability template with its x - axis along the prevalent wind direction and start point on the source of release on the sca led map.

c. Establishment of Hazard Control Zones at Incident Site Technical expert should determine the zones varying according to the severity of hazard. For example Hot Zone, Warm Zone and Cold Zone. According to the zones local commandant post and resc ue operations should take place.

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d. Suppression of Hazardous Gas or Vapor Releases Technical experts should also identify response measures to any other probability of outburst due hazardous gas and vapour release directly in the atmosphere from the ruptured and punctured containers or from the evaporating and boiling pools of liquid tha t have been formed due to chemical spill.

• Selection of Personal Protective Equipments(PPEs) Technical persons should able to guide the QRTs entering the hot zone on the correct type of PPEs as it is necessary to ensure that the materials from which clothing is fabricated will not be penetrating by the spill substance.

3.4.4 Major Functions of Logistic Section Chief

The logistic section chief is responsible for providing facilities, services and materials in support of incident. Participants in development and implementation of IAP and activates and supervise Logistics Section. • Assign wor k locations and tasks to section personnel • Identify service and support requirements for planned and expected operations • Coordinate and process requests for additional resources • Provide input to / review communication plan, traffic plan, medical plan etc • Recommend release of unit resources • Maintain Unit/ Activity details

LOGISTICSLOGISTIRS SECTION SECTION CHIEF CHIEF

Service Branch Support Branch Director (Addl. DCP) Director (SE - MCD)

Communication Unit Supply Unit Leader Leader (ACP - Comm.)

Medical Unit Facilities Leader Unit Leader (Addl. CDMO) (EE - MCD) Food Unit Ground Leader Support (AC - F&CS) (EE - I&FC)

Fig 3.6

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LOGISTIC SECTION IN IRS Following are the team members who will assist him in the process under service and support branch.

(a) Communication Unit Leader: • Prepare & implement incident wireless communication plan • Ensure that incident communication centre & Message centre are established • Establish appropriate communication distribution/ maintenance locations within base/ camps • Ensure communication systems are installed and tested • Ensure equipm ent accountability system is established • Ensure personal portable wireless sets from cache is distributed as for incident wireless communication plan • Provide technical information required on  Adequacy of communication system currently in operation  Geograph ic limitation on communication system  Equipment capabilities / limitations  Number and types of equipments available  Anticipated problems in the use of communication equipments  Ensure equipments are tested and repaired  Recover equipments from released unit s. • Responsible to receive and transmit wireless and telephone messages among personnel to provide dispatch services at the incident • Set up message centre location as required • Receive and transmit messages within and external to incident • Maintain files of general messages • Maintain a record of unusual incident occurrences.

(b) Medical Unit Leader: Responsible for • Development of medical response plan • Respond to requests for medical side and transportation for injured & ill incident personnel medical supplies .

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(c) Food Unit Leader: Responsible for supply needs for the entire incident including camps, staging areas. • Determine food & water requirements • Determine method of feeding to best fit each facility or situation • Obtain necessary equipment & supplies and establish working facilities • Order sufficient food & potable water from the supply unit • Maintain an inventory of food, water • Maintain food service areas & ensure that all appropriate health & safety measures are being followed. • Supervise caterers, cooks and other food unit personnel.

(d) Supply Unit Leader: Primarily responsible for ordering personnel, equipment & supplies receiving and storing and storing all supplies for the incident maintaining an inventory of supplies servicing non - expendable supplies to equipment.

• Determine the type & amount of supplie s en route • Order, receive, distribute and store supplies & equipment • Receive and respond to requests for personnel, supplies and equipment • Maintain inventory of supplies & equipment. • Service reusable equipment

(e) Ordering Manager: • Obtain necessary order forms • Establish ordering procedure • Establish name and telephone number of personnel receiving orders • Get names of incident personnel who leave ordering authority • Check on what has been already ordered • Orders when possible • Place orders in a timely manner • Keep time and location for delivery of supplies • Keep receiving and distribution manager informed of orders placed

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(f) Receiving & Distribution Manager: • Organize physical layout of supply area • Establish procedures for operating supply area • Set up a system for receiving and distribution of supplies and equipment • Develop security requirement of supply area

(g) Facilities unit leader: • Primarily responsible for the layout and activation of incident facilities e.g. base, camps, ICP. • Provides rest and sanitation facilities for incident personnel • Manage base and camp operations (to provide security and general maintenance)

(h) Ground support unit leader: • Support out of service resources. • Transportation of personnel, supplies, food & equipment. • Fueling, service, maintenance and repair of vehicles and other ground support equipment. • Implementing traffic plan for the incident The other roles of this section includes managing 1. Incident Command Post 2. Staging Areas 3. Base 4. Camps

Staging Areas : i.e. temporary location where personnel and equipment are kept while waiting assignment • Shall be located within 5 min travel time to the area of incident. • To be set up to meet specific functional needs • Shall include temporary filling and sanitation facilities

Advantage of using staging areas: Provide locations for immediately available resources to await assignment Provide for greater accountability by having available personnel and resources at one safe location Page 34 of 241 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - West ) - 011 - 2 5951182 (24 X 7)

Minimize excessive communication o f resources calling for assignment Allow 1C/OPS to properly plan for resources use and allow for contingencies

Base: All primary services and support activities for the incident are located and performed at the base (one for each incident) LogistIRS sec tion will be located at the base All uncommitted equipment & personnel support operations are located here Managed by Base Manager (within facilities units) in logistic sections

Camp: Temporary locations within general incident area which are equipped a nd staffed to provide sleeping, food, water and sanitary services to incident personnel Camps are separate facilities – not located at the base.

FINANCE/ ADMIN. SECTION CHIEF (SDM - HQ/AO - NW)

Time Unit Leader

• Check - in / Status recorder • Equipment time recorder

Accounts Procurement Unit Leader Officer

Cost Unit Leader

Fig 3. 7 FINANCE/ADMINISTRATION SECTION IN IRS

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3. 4 . 5 Major Functions of Finance Section Chief

Responsible to take decisions related to financial and cost related matters under given time frame.

Following positions would be helping him in conducting his duties:

(a) Time Unit Leader: Responsible for status recording and equipments time taken recording (b) Procurement Leader: Responsible for administering all financial matters pertaining to vendor contracts (c) Cost Unit Leader: Responsible for collecting all cast data, performing cost effectiveness analysis & providing cost estimates & cost saving recommendations for the incident

3.4.6 Onsite Emergency Opera tion Centers

Onsite Emergency Operation Centers (OEOC) are complimentary units to District Eme rgency Operation Center in the D istrict (EOC), which will operate close to the disaster sites and will be linked directly with the District Emergency Operation Centre.

The concerned SDM is the Commander - in - chief at this level and is responsible of coordinating its functions as per the direction of the Incident Commander with the help of the Incident Management Teams (IMT) with him/her. The OEOCs are physically activated only in time of a disaster. The concerned SDM of the OEOC unit would be responsible to execute activities at disaster site; however the tasks would be controlled and coordinated from EOC through nodal desk officers.

3.4.7 Trigger Mechanism

As soon as Emergency Operation centre would get the information about any emergency, the staff on duty in EOC will pass the information to the D M (NW) and seek for his instruction for further actions. If the information pertains to the occurrence of a disaster in any part of the district, the staff on duty will also try to inform DDMA members, Emergency Support Functionaries - te am leaders, major Hospitals and State Disaster Management Authority etc. The staff on duty will also be responsible to reclaim information related to type, magnitude and location of the disaster and also inform it to responsible authorities. The EOC in - cha rge will also Page 36 of 241 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - West ) - 011 - 2 5951182 (24 X 7)

inform all the details to Divisional Commissioner and State EOC. All the desk officers/ team leaders and Incident Command Team members will also be informed to immediately report at District EOC. Incident Command T eam and Desk officials would respond as per their Standard O perating P rocedures and directions of Incident Commander (IC) .

District Emergency Operation Centre

Designated EOC in - charge

Desk Arrangements: ESF Commanders Sections of Incident Command Teams - Communication DDMA - Health - Logistics - Electricity Members - Planning - Search and Rescue - Operation - Law and Order - Finance and - Relief and Shelter Administration - Water Supply - Debris Clearance and Sanitation - Help Lines - Transport

Fig 3. 8 Trigger Mechanism for District EOC

3.5 EMERGENCY SUPPORT FUNCTIONS

This is an additional feature in the new mechanism of disaster management. A concerted effort of various agencies is required to manage a disaster. Usually the agencies are able to perform the required function, but lack of proper coordination leaves them under - utilized. To avoid this type of problem, a new mechanism called Emergency Support Functions (ESFs) are formulated in North West District. The list of ESFs is at Table no. 12.1.

The basic structure of the ESF depends up on the functions they are su pposed to perform. Altogether there are 12 ESFs in D istrict North West. Each ESF is led by the nodal department in the district and assisted by the other parallel civic bodies.

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3.6 DISASTER MANAGEMENT TEAMS

Each ESF should be well prepared to set up its coordination desks in all three Onsite EOCs as well as in the District EOC at the time of disaster. With this intention, they have to designate a nodal officer and an alternate nodal officer with specific resp onsibility. Besides they have to constitute a Head Quarter Team as well as Quick Response Teams (QRTs) and minimum three Field Response Teams (FRTs) with at least five members each.

The name and address of the team members shall be updated time to time with latest contact number. It is the function of the Working Group - III for plan review and updation, to coordinate the disaster management teams. The supporting agencies will directly report to the nodal agency and the nodal agency will report to the In cident Commander regarding its functions.

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CHAPTER 4 PREVENTION AND MITIGATION MEASURES

O ver the years and especially after experiencing severe disasters, today there is a par adigm shift in the approach to Disaster Management; from a culture of relief and rehabilitation to that of prepared ness and mitigation. Disaster Ma nagement in the contemporary times focuses a lot on preparedness and mitigating measures - the idea being to reduce or lessen the vulnerabilities and therefore th e impact of any calamity. The more we are prepared for disaster, the lesser we are prone to vulnerabilities. In the district, there shall be two types of approaches in disaster mitigation viz. structural mitigation and non - structural mitigation.

4.1 STRUCTURAL MITIGATION MEASURES

 It is immensely important for the planning community to respond towards disaster management positively. The Third Master Plan for Delhi - 2021, which is under preparation, should clearly come out with provisions prescribed in the a mended legislations related to Disaster M anagement. Urban Disaster M anagement is intimately connected to the wholesome process of urban development and therefore needs a sincere incorporation in the development planning itself. The industrial relocat ion , unauthorized - regularization issue, slumming, over densification and continuous influx of population to Delhi are some of the open concerns and these besides being a planning challenge are a concern for disaster management.

 The D istrict shall take s teps for structural mitigation for Disaster M anagement. The departments that are associated with development of residential and commercial plots shall stick to the NOC norms. The Building Codes sha ll be strictly enforced in the D istrict. Only seismically o riented engineers, contractors and masons shall be given certificates for multi storied constructions. Simultaneously retrofitting will also be promoted with expert advice. The two possible structural measures for disaster protection are

 Retrofitting of the existing buildings and

 Construc tion with Earthquake Resistant T echnology.

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Table 4.1: Categorization of housing typology in the district

S. Categories Construction Resistance No description 1 Slums and JJ Clusters Weak constructions May get damaged due to /unauthorized colonies etc moderate intensity of earthquake 2 Non - engineered buildings Brick construction Masonry May damage due to medium buildings intensity of earthquake 3 Engineered Buildings R.C.C constructions with May damage due to high good designs but not intensity of earthquake. necessarily earthquake resistant * Note: Above table is based on reconnaissance survey and general observations

4.1.1 Retrofitting

For an existing building, retrofitting or seismic strengthening is the only solution to make it disaster resistant. In the District , all lifeline buildings such as major H ospitals, Schools, Col leges, District Administration O ffices and other vital installations shall be r etrofitted. For retrofitting, a panel of experts shall be approached for assessing the structure and to suggest the type of retrofitting required.

4.1.2 Earthquake Resistant Construction

 Promotion of Earthquake R esistant C onstruction mainly includes construction safety, quality control and proper inspection. Previously there were no specific guidelines on earthquake resistant constructions and seismic strengthening. Due to this very fact, most of the buildings till 1990s were built without any safety measures. But in the present scenario, there are building byelaws and guidelines to construct earthquake resistant structures. Civic bodie s like MCD, DDA and PWD in the D istrict shall try to enforce these laws. In addition to these the following points ha ve been found in the context of District .  Pockets with high rise buildings or ill - designed high - risk areas exist without specific consideration of earthquake resistance.  Similarly, unplanned settlements with sub standard structures are also prone to heavy damage even in moderate shaking.

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 So far as housing is concerned, vulnerability analysis has never been carried out and preliminary estimate of damages is not available for strengthening of structures under normal development improvement schemes .  All construction, except load bearing buildings up to 3 storeys, shall be carried out under the supervision of the Construction engineer on Record or Construction Management Agency on Record for various seismic zones. They shall be given a certificate base d on the norms on completion of the construction. All the constructions for high - rise buildings, higher than seven storey’s, public buildings, and the special structures shall be carried out under quality inspection programme prepared and implemented unde r the Quality Auditor on Record or Quality Auditor Agency on Record in Seismic Zones IV like Delhi.  Illegal construction, encroachments, unapproved additions, alterations etc of residential buildings and conversion of residential building to commercial pu rpose etc shall be checked by the District Administration with strict measures. These unauthorized activities may lead to disasters in that particular area.

4.2 NON - STRUCTURAL MITIGATION MEASURES

 The entire Delhi state falls in earthquake Zone - IV, whi ch indicates it is at high risk to earthquake. In addition to this fire is also a major concern for the district. The non structural mitigation is basically framed in such a way that the whole population of the district will be sensitized on disaster manag ement and their capacity shall be developed to cope up with hazardous situations.

4.2.1 Preparedness Methodology

 In the disaster management cycle, preparedness shall be the first step, instead of waiting for a disaster to occur and then manage it. This plan contains a series of measures for preparedness in schools, colleges, hospitals and communities. People of every part of the district will be guided to prepare themselves or to prepare their own coping mec hanism. In this regard, the DDMA shall suggest the proper methodology for preparedness on regular basis and the district shall plan various activities.

4.2.2 Awareness generation Programmes

 Disaster strikes everywhere and everyone irrespective of caste, creed or gender. It doesn’t differentia te the rich from the poor. The D istrict administration has been trying to generate awareness at all levels in the district. A series of awareness programmes has been organized to reach out to the local residents and general public of the district and the program mes are continuing throughout the district. Awareness/ sensitization programmes have been conducted at schools, colleges, communities, hospitals etc. Basic information Page 41 of 241 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - West ) - 011 - 2 5951182 (24 X 7)

related to different kind of disasters is given in the form of Information, Education an d Communication (IEC) materials. Different kinds of strategies are being evolved to address different audiences. Special efforts are being made to address the most vulnerable groups during disasters e.g. women, children, the disabled and the old. The total population of the district is around 22 lakh and the district administration intends to reach as many people as possible and different methods are being adopted to spread awareness i.e.  Public meetings  Mock - Drills  Distribution of reading materials/ pasting of posters/IEC materials  Street plays, Puppet show  Involvement of Electronic media  Banners and Public Hoardings  Painting/ quiz competition especially in schools, rallies involving students  Observing Disaster Management Week, Fortnight, Month etc .

The objectives of the programmes are –  To create awareness about disasters among the inmates of all institutions and residents of all communities in the district.  To pave way for strict enforcement of building rules in construction department and contrac tors.  Preparation of Building evacuation plans and training the general public to save their lives at the time of earthquake, fire accidents or any other major disaster.  To sensitize the district administration, other line department officials and other as sociated agencies.

4.2.3 Training and Capacity Building

 A number of training programmes shall be and are already being organize d for specialized groups like, District DMTs, sub division and community level office bearers, school teachers and principals, architects, engineers, doctors, masons, etc. The professionals from all departments and sections shall be trained.

 All the V olunteer based O rganizations (VBOs) like Civil D efence, NYKS, NSS, NCC, etc., in the district, which have thousands of volunteers working with them will also be sensitized and given training on D isaster M anagement. Besides RWAs, NGOs in the D istrict will also be given training on Disaster M anagement. Al l the VBOs, RWAs and NGOs shall also be encouraged and supported to organize awareness campaigns in their areas. These have been identified as organizations which can help percolate the idea deeper into the society.

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CHAPTER 5 PREPAREDNESS PLAN

Disaster causes sudden disruption to the normal life of society and causes damage to the properties and lives to such an extent that normal social and economic mechanism available to the society get disturbed. Those who are unaware and unprepared generally get affected more due to their lack of knowledge and physiological pressure. Hitherto, the approach towards coping the effects of disasters has been post - disaster management, involving many problems related to law and order, evacuation, communications, se arch and rescue, fire - fighting, medical and psychiatric assistance, provisions of relief and shelters etc. After initial trauma next phase starts with long - term reconstruction planning which takes about 5 to 6 years to normalize the life - style in a particu lar area.

In view of these problems , the District DMAs, has prepared a comprehensive plan. The plan basically detailed out preparedness strategy under which communities and district authorities would be prepared so that level of destruction and unnecessa rily delay in relief and response can be reduced. The preparedness measures include setting up disaster relief machinery, formulation of community preparedness plans, training to the specific groups and earmarking funds for relief operations.

5. 1 MEAS URING COMMUNITY PREPAREDNESS

Generally community preparedness depends upon following four major components ( Cottrell et al - 2001):

- Population characteristics (number of children, squatter settlement etc ) - Building and critical infrastructure such as road, drinking water, communication network, health and sanitation - Physical environment - Social environment (social groups)

In view of these components, risk assessment study has been conducted and identified that North East District is densely built and consists of a high number of urban population. Any major earthquake or fire/chemical explosion can affect district very badly. Although many steps have been taken by the district but still a high degree of awareness and training is required to lay down an organization system within communities.

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5.2 COMPONENTS OF PREPAREDNESS PLAN

Looking at the complexity of response mechanism during disasters , two sets of components have been studied to prepare this plan.

5. 2 .1 Components of Community Preparedness Plan

Several previous attempts have been made by researchers to measure community preparedness within various indicators. Some of the important components of measuring preparedness are given below 1 .(refer fig. 6.1)

1. Physical Safety: i.e. how safe community members are in view of the physical danger from these hazards? The parameters essentially tries to measure how effective structural mitigation measures are e.g. resistance of building structures for earthquakes, availability of safe shelters and its capacity etc. 2. Hazard awareness i. e. awareness level about hazards which have a reasonably higher probability of occurrence 3. Organization preparedness i.e. how far the community is organized to face disaster i.e. existence of committee at community level, task forces, volunteers of civil defence and other local volunteers , trained disaster management teams and community disaster management plan etc 4. Infrastructure and services which tries to measure current state of these services and how well restoring critical services as and when disruptions occur 5. Recovery ability i.e. ability of the community members to recover from the impact of the hazard 6. Physical environment i.e. state of environment to face hazards e.g. Condition of sub - surface aqui fers and vegetation etc 7. Social capital i.e. degree to which social networking and cooperation exists among community members 8. Psychological preparedness i.e. how safe and prepared do community members feel in view of these hazards 9. Cultural capital i.e. cult ural richness such as existence, recognition and use of traditional mechanism to cope with such disasters 10. Household preparedness i.e. preparedness at a house hold members

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Fig 5.1: Components of Community Preparedness

Physical safety Hazard A wareness Physical Environment

Psychologic Cultural al PREPAREDNESS Capital

Household Recovery Ability Organizational Social Infrastructure preparedness Capital and services

5. 2 .2 Components of Administrative Preparedness

Administrative preparedness is another very important issue which helps in reducing relief and response time in a disaster situation. Preparedness plan is based on below - given components .

1. Operatio n readiness of facilities, equipments and stores in advance. 2. Maintaining resource inventory of equipments and materials required for response. 3. Assignment of responsibilities to agencies and organizations. 4. Management training of crisis group members, desk officers and officers of respective departments likely to be assigned management duties . 5. Specialized trainings of district disaster committee members, officials, community organizations through seminars and workshop 6. Training of taskforces 7. Raising community awareness 8. Improving response mechanism through conducting practice drills etc 9. Annual updating of District and community level plans

5.3 PREPAREDNESS PLAN

Base on above - mentioned components following arrangements needs to be maintained at district lev el preparedness plan.

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5. 3 .1 Establishment of Emergency Operation Centre (EOC):

To ensure coordination at district headquarter among community organizations, district level organizations and State government during preparedness and response phase, EOC has to play an important role. Directing the operations at the affected site, the ne ed for coordination at the district headquarter and the need for interaction with the state government to meet the conflicting demand at the time of disaster is the responsibility of the District Magistrate and his team. District EOC helps District Magistr ate and his team to meet these conflicting demands. Keeping this in view, District Magist rate has established an EOC at D istrict level. The EOC would be responsible to facilitate following activities.

(a) Activities of EOC

 To ensure that warning and communication systems are in working conditions  Collection and compilation of district level information related to hazards, resources, trained manpower etc.  Networking and coordination with community, district and state level departments .  Monitoring and e valuation of community and inter - intra organization level disaster management plans .  Allocation of tasks to the different resource organizations and decisions making related to resource management  Reviewing and updating response strategy  Supply of informa tion to the state government

(b) Facilities with EOC

Presently, the Emergency O perati on C entre is operating in 24x 7 mode well - equipped with computer, wireless and telephone facilities. In future EOC would include a well - designed control room with workstation, hotlines and intercoms. Following other facilities shall be made available within the EOC:

 A databank of reso urces, action plans, district disaster management plan, community preparedness plan would be maintained at EOC .  Maps indicating vulnerable areas, identified shelters, communication link system with state government including inter and intra district depart ments would strengthened.  Inventory of manpower resources with address, telephone numbers of key contact persons has been maintained .

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 Frequently required important phone numbers would be displayed on the walls so that they can be referred whole other phon es and addresses would be kept under a easy - retrieval and cross - referring system .  EOC shall be operational 24 hours with the help of police, fire and home guard department .

(c) Transport Facility A vehicle has been assigned to the EOC (N W ) which is manned by 01 Driver & 02 Civil Defence Volunteers in each shift (03 Shifts i.e. 08 hours each) on 24X7 basis. Additional vehicle can also be hired during the emergency.

(d) EOC Staffing To make EOC operational during and post disaster situation there would be a need of keeping adequate staff. There is a need of regular staff, staff - on requirement and staff - on disaster duty. Therefore, trained Civil Defence volunteers are working 24 hours on shift basis for managing the communication and transportation of res cue equipments in EOC during any disaster. More volunteers are also hired for supporting in rescue and relief operation during emergencies. Staff on disaster duty can be appointed by District Magistrate. This staff can be drawn from the various G overnment D epartments.

(e) Desk arrangement I n case of emergency, D M and other team members would be present round the clock in the EOC. Therefore senior officers have been appointed in the capacity of Desk O fficers for the coordination of following emergency response functions:

Table 5.1 List of ESF and D esk O fficers

Nos. ESFs Function Nodal Officers /Department 1 Communication MTNL 2 Evacuation Delhi Police 3 Search and Rescue Delhi Fire Service 4 Law & Order Delhi Police 5 Medical Response and Trauma Counseling Directorate of Health Services 6 Water Supply Delhi Jal Board 7 Relief (Food and Shelter) Department of Revenue 8 Equipment Support, debris and road clearance North Delhi Municipal Corporation 9 Help lines, warning dissemination Department of Revenue 10 Electricity TPDDL 11 Transport Delhi Transport Corporation

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5. 3 .2 Reliable Communication Systems

During emergency communication plays a very important role. Although Delhi being a capital city has already registered a phenomenal growth but yet incase of disaster like earthquakes witnessed collapse of general communication system which delays flow of information from the disaster site and consequently resulting delays in relief ope rations. Therefore a reliable communication is also one of a very important action. Till now TETRA wireless communication system has been found most suitable to rely upon. But this plan also seeks for installation of satellite phones and HAM equipments in the EOC for strengthened communication system in the district. Plan also advocates trainin g some volunteers of civil defence/ Home Gaurd etc in HAM operations.

5. 3 .3 Preparation of a Response Plan

One of the important tasks during preparedness phase i s for mulation of a response plan. It basically helps in quick mobilization of manpower, resources and in performing various duties. The response plan explains a hierarchal system of emergency response functions in - term of tasks and assigned responsibilitie s to different agencies. It also lay down an Incident Response System under the directions of District Magistrate of the district. This whole exercise may help in prevent confusions during the response phase and result in prompt and coordinated response. Activation of trigger mechanism, functioning of EOC and Response of Emergency Support Functions can be tested every year to resolve perplexity occurring during actual scenario. Broad details of response plan h as been included in the Chapter 4.

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CHAPTER 6 CAPACITY BUILDING AND TRAINING MEASURES

6.1 TRAINING AND CAPACITY BUILDING

To enhance organizational and capability skills to deal with emergency situations requires trainings and capacity building exercises of various linked government and non - government officers. Since D isaster M anagement is a multi - organizations effort, it emp hasizes on trainings in execution and coordination as well. Therefore wide ranges of trainings related to management skills are highly required for potential officers in order to equip them for specialized disaster - related tasks. They require orientation o f various aspects of cris i s management such as

1. Skill training, 2. Planning, 3. Trainings on Emerge ncy Response Functions such as First - aid, Search and R es cue , Emergency Operation C entre, Emergency Feeding And Welfare, Communication And Damage Assessment etc. 4. Trainings for coordinated Disaster Management activities and response operations are highly required especially for the persons engaged in emergency services, G overnment – line departments, Non - Government Organizations and important private sector groups .

Training requirements are likely to comprise of core activities of Emergency Management such as Incident Response System, Emergency Response Functions and basic management skills. Persons to be trained shall be:

1. Government Officers at par with the rank requirement under Incident Response System 2. Team leaders and members under Emergency Support functions . 3. Quick Response Teams at headquarter and field level, District & Sub - division level . 4. Community level taskforces including Volunteers, NGOs and home guar d volunteers, school and college students, NCC and NSS scouts etc

D istrict Administration can organize seminars and wo rkshops with the help of State Disaster Management A uthority, National Disaster Response Force, Civil Defence and Home Guard, Delhi Fir e Services, Health D epartments etc. A record of trained manpower shall be maintained by each department and their representation shall be noticed during mock - drill.

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6.2 COMMUNITY AWARENESS AND COMMUNITY PREPAREDNESS PLANNING

The hazard analysis of the district indicates that there is a high need of community awareness through public awareness programmes on the following themes of disaster: 1. Types of disasters and basic do’s and don’ts related to disasters. 2. Post disaster problems. 3. Construction and ret rofitting techniques for disaster resistant buildings. 4. Communication of possible risk based vulnerable areas in the district 5. Evacuation related schemes and community preparedness problems

Volunteers and social organizations also play a vital role in spreading mass scale community awareness. Media can also play an important role in raising awareness and educating people.

Community Disaster Management Planning is one of the vital components of community preparedness. It involves all important parameters related to hazard awareness, evacuation planning, resource inventory, community level taskforces and committees etc which helps community members in organizing themselves to combat disaster i n a pre - planned manner. Preparation of community plans encourages promotes preparedness planning at community level. District administration is also imparting trainings on regular basis to the volunteers of Civil Defence and Home Guards, Residential Welfar e Associations, Market Trade Associations, Self Help Group, GRCs and NGOs etc to involve them to into community planning.

6.3 CAPACITY BUILDING OF COMMUNITY TASK FORCES

Community Task F orces and community committees has been constituted and trained i n all types of communities by government and non - government agencies. District administrat ion, Medical officers, Trained Volunteers, Delhi F ire Services, Civil Defence and Home Guard V olunteers etc. are playing important role in building capacities of Com munity Task Forces in building their capacities in Search a nd Rescue, Fire - Fighting, Warning Dissemination, First - Aid a nd Damage Assessmen t etc.

D DMA (N W ) has organized seminars to train Task Forces and V olunteers in basic First - Aid . CD & Home Guard, St. John Ambulance and CATS are helping Medical Officer in providing trainings and lectures. Similarly Delhi Fire Service s along with CD & HG gives trainings on Search a nd Rescue a nd Fire Fighting . Delhi Police provides trainings on warning dissemin ation, traffic norms, communication and damage assessment (also see table 6.1).

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6.4 SIMULATION EXERCISES

To encourage participation in a coordinated manner simulation exercises on various disasters are very important. These exercises help in institutional building at various levels. Mock - exercises have been promoted at district and community level. These exer cises help in improving response time and also test reliability. These mock - drill arranged by involving all required agencies. These drills also help in updating the response plans. District Disaster Management Authority is playing an important role in co nducting mock - drills and to update plan.

Table 6.1 INITIATIVES OF DISTRICT DISASTER MANAGEMENT AUTHORITY (N ORTH - WE ST) F ROM APRIL, 201 8 TO M ARCH, 201 9

S. No. of Name of the Programme No. programmes

Awareness generation programmes through street plays , puppet shows , 1. signature campaigns etc. (Schools, RWAs, Local Communities, Metro 120 Stations, VRECs, Dispensaries etc.)

2. Participate in Meri Dilli Utsav 01

Specialized training programme for CD volunteers (5 days training 3. 02 programme) Workshop on Disaster Management for students of Private Schools of 4. 36 District North - West 5. Workshop on Disaster Management for staff of ASHA KIRAN 06 Workshop on Disaster Management for staff / students of Subakshika 6. 01 Shelter Home Workshop on Disaster Management for ASHA Workers of District North - 7. 13 West Workshop on Disaster Management for staff of Health Centres of District 8. 09 North - West

9. Mock Drills at various locations of District North - West

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TABLE 6.2: COMMUNITY PREPAREDNESS STRATEGIES

S. Tasks Mode of conduct Nodal Agencies Supporting Agencies No 1 Priority - wise information dissemination Thr ough Nukaad District Civil Defence and Home of various hazards and their do’s and Nataks, Film Administration guards volunteers (CD & don’ts. Also preparation of community Shows, Rallies, HG), Nehru Yuva Kendra based disaster management plans shall be Media, Newspaper Sangthan(NYKS), RWAs, promoted in these areas. Media, Posters MTAs, Rotary Cl ubs, First priority shall be given to the college and Pamphlets, Non Government schools, industrial clusters, Market Trade Group discussions organizations (NGOs), Associations and Residential areas, slums and workshops etc Schools and colleges and resettlement colonies. volunteers, NSS, NCC Second Priority shall be given to the etc. communities living in the RWAs. 2. Constitution of Community Based Through District RWAs and MTAs Disaster Management Committees and community level Administration Members, Local Taskforces meetings Volunteers etc. 4. Capacity Building of Community Through mock - District CD & HG, Local NGOs, Members drills, preparation Administration NYKS, St. John of community Ambulance, C.A.T.S etc. plans, trainings and workshops on disaster specific topics 4. Trainings to the taskforces and committee Trainings and Revenue CD & HG, St. John members workshops Department Ambulance and CATS 1. First - Aid and Trauma Counseling along with and NGOs 2. Search and rescue and fire - fighting Health, Police 3. Warning Dissemination etc. and Fire Deptt. 5. Post disaster epidemic problems Seminars and Health Local health departments, community department and NGOs meetings 6 Trainings for construction of seismic Showing Films, Revenue North DMC, PWD, resistant buildings and retrofitting of the videos, Department Private C ontractors and buildings. distr ibuting NGOs etc Target groups are contractors, masons, posters and engineers, architects and local brochures, reading communities (especially those who are materials etc in taking loans for building constructions trainings and and provided assistance under Indira workshops or any Awas Yojana and other developmental other community programmes) gathering

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6.5 RELIEF CENTERS IN DISTRICT NORTH WE ST DELHI

District Disaster Manageme nt Authority (DDMA), North We st has selected open areas some of the colleges and schools premises located in District North We st as relief centers for undertaking holistic coordinated and prompt response and relief work in any disaster situation ha ppening in the district.

6.6 RESCUE EQUIPMENTS WITH DISTRICT DISASTER MANAGEMENT AUTHORITY (NORTH WE ST)

Delhi Disaster Management Authority has purchased heavy rescue and debries clearance equipments and following equipments have been provided to District Disaster Management Authority North We st for effectively and efficiently responding to any disaster. The list of equipments available in EOC (North Ws st) & Quick Response Vehicle (North - We st) is given in Annexure VII.

6.7 IDENTIFICATION OF T RAINED CIVIL DEFENCE VOLUNTEERS

For immediate response in case of any disaster which is necessary for evacuation and mitigation of ill - effects of such disaster. DDMA (N W ) has developed police - station wise a task force of trained Civil Defence volunteers in each area, who can respond within the shortest possible time to incident/disaster site.

6.8 DISASTER MOCK DRILLS

The ulti mate objective of the Training P rogramme on preparedness and mitigation is to conduct mock drill, which is an artificial scenario of a disaster. The objectives encompassed in the mock drill are to validate the Standard Operating Procedure (SOP) and ascertain the capabilities created by D istrict Disaster Management Authority ( North - We st) in managing and responding to natural disasters.

A sample note, which describes a likely scenario of earthquake in D istrict North We st has been given below. It also lays down the sequence of actions to be taken by different agencies in response to the scenario.

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6.9 MODEL SCENARIO FOR MOCK DRILL IN NORTH WE ST

The objectives encompassed in the mock drill are to validate the Standard Operating Procedures (SOP) and ascertain the capabilities created by D istrict Disaster Management Committee (DDMA (N W )/ ESFs - N W ) in managing and responding to natural disasters.

Concept

1. This document describes a likely scenario of earthquake in North We st Delhi. It also lays down the sequence of actions to be taken by different agencies in response. 2. The emergency response to the scenario is to be evaluated at four phases of activity levels, as given below:  Notification Phase: During this phase the incident will be identified and relevant agencies will be notified and their responses ascertained.  Response Phase: In this phase the capabilities available with the government at various levels will be put into effect for controllin g the situation.  Recovery Phase: the setbacks suffered as a result of the earthquake will be restored.  Restoration Phase: the site clearance and resumption of normal activity will be ensured.

Specific assumptions

 Certain aspects of damage assessment s ystem are purported to be in place.  Restricted avenues of reaching the incident site.  Certain fire tenders/ rescue vehicles are declared off - road due to mechanical faults and routine commitments.

Instructions

1. The following control rooms to be activated: a. Delhi Disaster Management Authority b. Delhi Police c. Delhi Fire Service d. Municipal Corporation of Delhi e. Department of Irrigation and Flood Control f. Delhi Jal Board

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g. Rail Corporation h. Delhi Transco i. Public Works Department j. Ministry of Home Affairs k. Indian Army l. Other critical departments/agencies

2. Wherever the control room does not exist, a nominated officer will be the duty officer. He will receive messages and disseminate information as per the Standard Operating Procedures. 3. Traffic rules will not b e violated while responding . 4. Wherever a road is declared out of use, detours will be taken to reach the site of incident. 5. A report pertaining to this exercise should be submitted within next two working days to the Divisional Commissioner of Delhi.

6.10 SCENARIO FOR MOCK DRILL

The Scenario involves multiple incidents/tremors of earthquake in District North - We st, Delhi. (Give exact date and time) Earthquake of magnitude 6.5 strikes Delhi, with epicenter near Sawda Ghevra , Intensity: 8.2  Massive collapse of unauthorized colonies and collapse of buildings at DC Office Complex, District North - West , Delhi.  Closest Police Station: Kanjhawala Closest Fire Station:  Adjacent areas ( Kanjhawala, Jaunti, Nizampur, Karala, Rama Vihar, Begumpu r etc. ) report large scale collapse of buildings and blocking of roads by collapsed structures.  Total 30 sites reported to be damaged.  Approximately 500 people dead and 3000 injured.  Many people feared dead, hundreds of casualties.  Telephones not working, mobile connections off. DJB Water pipeline burst underground, water logging in areas.  Delhi Secretariat entrances block ed…. Divisional Commissioner’s O ffice damaged, possible unsafe to enter.  Electricity supply disrupted, electric poles fallen in places.  PCR Vans report tremors, and building collapse from CP and other areas..…

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Table 6.3 MOCK DRILLS CONDUCTED IN DISTRICT NORTH - WE ST FROM APRIL, 201 8 TO MARCH, 2019

S. No. Venue Scenario Date Multiple Scenarios like, 12 Government/ Private Earthquake, Fire due to short 08.05.2017 1. Hospitals of District North - circuit or cylinder blast, Bomb to West Blast, Building Collapse, 30.05.2017 Stampede etc. Preparatory Mock Drill at Fire Due to Earthquake 2. 28.06.2017 Jaipur Golden Hosptial Mega Mock Exercise at 05 Earthquake 3. Locations of District North - 30.06.2017 West Multiple Scenarios like, Earthquake, Fire due to short 03.08.2017 06 Cinema Halls/ Multiplexes 4. circuit or cylinder blast, Bomb to of District North - West Blast, Building Collapse, 18.08.2017 Stampede etc. Family Court Block Collapsed 5. Mock Drill at Rohini Court due to Earthquake 08.11.2017

Mock Drill at TV Tower, Building Collapse due to 6. 15.12.2017 Pitampura Earthquake Multiple Scenarios like, Earthquake, Fire due to short 26.02.2018 07 Cinema Halls/ Multiplexes 7. circuit or cylinder blast, Bomb to of District North - West Blast, Building Collapse, 19.03.2018 Stampede etc. Multiple Scenarios like, 14 Government/ Private Earthquake, Fire due to short 05.06.2018 8. Hospitals of District North - circuit or cylinder blast, Bomb to West Blast, Building Collapse, 25.06.2018 Stampede etc.

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CHAPTER 7 RESPONSE AND RELIEF MEASURES

The need for an effective disaster management strategy is to lessen disaster impact which can be achieved through strengthening and reorienting existing organizational and administrative structure from district – state to national level. The emergency response plan is a first attempt to follow a multi - hazard approach to bring out all the disasters on a single platform and incorporates the ‘culture of quick response’ . Under the plan, common elements responsible for quick response have been identified and a set of responsible activities has been articulated. It provides a framework to the primary and secondary a gencies and departments, which can outline their own activities for disaster response. The plan will also include specific disaster action plans along with modal scenarios in detail to conduct practice drills at district administration level.

7.1 METHO DOLOGY OF RESPONSE PLAN

 Identification of disasters in the district depending on: o Past records o Micro - zonation according to the geological settings o Vulnerability associated in context to the disaster o Risk assessment according to the socio - economic conditions  Identification of emergency response functions in consultation to the guidelines provided by state nodal agency  Identification of responsible government and non - government agencies according to the response functions  Identification of responsibl e officers, manpower and resources according to the activities of the identified agencies  Identification of primary and secondary agencies and demarcation of roles and responsibilities according to their functions  Conducting regular trainings, meetings and mock drills

7.2 VARIOUS RESPONSE LEVELS

Most of the disasters are to be managed at the state and district level. The centre plays a supporting role in providing resources and assistance. It will mobilize support in terms of various emerge ncy teams, support personnel, specialized equipments and operating facilities depending

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upon the scale of the disaster. Active assistance would be provided only after the declaration of national emergency level. (National Disaster Response Plan, 2001) In case disaster may be managed at the district level, D istrict Emergency Operation Centre would be activated where state and national level authorities would be on guard in case o f assistance needed. Incident C ommander (IC) of the D istrict would activate th e Emergency Support Functions and Incident Response System and similarly according to the guidance disaster management teams and quick response teams would respond. If disaster may not be managed with D istrict level and re quired active participation of S ta te resources, State EOC would activate and Divisional Commissioner would take over the IC system. Fig 7.1 Various Response Levels for Disaster Management

Sub - Division State District

DDMA DDMAs QRT’s

Onsite EOC State EOC District EOC

DISTRICT ESFs

STATE DISTRICT QRTs QRTs FIELD QRTs

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7.3 IMPORTANT TERMINOLOGIES USED IN THE PLAN

7.3.1 Response Plan

The Response plan establishes an organized setup to conduct ESF operations for any of the Natural and Manmade Disasters. It outlines an implementing framework of sharing resources as per the requirement during an emergency situation. The Response Plan has structured the response of concer ned departments i.e. primary and supporting departments to be organized and function together with grouping capabilities, skills, resources, and authorities across the State and District Government with the ESF plan. The plan unifies the efforts of State D epartments and supporting agencies to be involved in emergency management for a comprehensive effort to reduce the effects of any emergency or disaster within the state.

7.3.2 Incident Command System (ICS)

The ICS was first established in 1970 after a wild fire outbreak of California. It is widely accepted by Americans and now many other parts of world too. It is assumed that ICS can also be adapted by the Indian system of disaster response. ICS is a modal tool to command, coordinate and use of resourc es at the site of the incident. It is based on the management and direction tools that experts and managers are already aware too. It is a very flexible, cost effective and efficient management system.

The Incident Response System (IRS) is a recent inception in the disaster administrative mechanism of the country. This is a tested institutional mechanism with clear objective of coordinating all manpower, and other resources. In an administrative circle w here there is large number of line departments with unique features exist, a mechanism like Incident Response System is much useful.

In Incident Response System under the D istrict Magistrate , there shall be

1. an Operation Section with a chief and associa tes, 2. Planning Section with a leader and associates, 3. Logistic Section with a leader and 4. Section Chief and finance section with a leader and associates. 5. Trigger Mechanism

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7.3.3 Emergency Support Functions (ESFs)

The ESF activates under the guidance of Incident Commander (Deputy Commissioner) who is also a head of Incident Response System (IRS). Un der the IRS, a team of 12 ESFs N odal O fficers work together also called as Disaster Management Team (DMT). DMT would also be constitut ed at District level with district level nodal officers. The members of Disaster Management T eam would also heads primary agency and simultaneously coordinate with the secondary agencies. Each of the primary and secondary agencies would also comprise of Q uick Response Team trained to carry out their functions at the response site. The success of ESF will be of critical importance and would reflect in the lives saved in the first few hours.

7.3.4 Primary and Secondary Agencies

The designated primary agency action as a central agency would be assisted by one or more supporting agencies (secondary agencies) and will be responsible to manage activities of the ESFs and ensuring the mission accomplished. The primary and secondary agencies have the authorit y to execute response operations to directly support the state needs.

7.3.5 Situation Reports

Situation reports provide an update of relief operation at regular intervals. These reports are crucial for planning out response actions to be undertaken in a ffected areas. The situation reports provide information about the disaster status, casualties, status of flow of relief materials, arrival/departure of teams etc.

7.3.6 Quick Response Teams (QRTs)

The QRTs at D istrict level should leave for the affecte d site within 3 to 6 hours of the event after the declaration of emergency. They have to be adequately briefed by their respective departments. Team should be self - sufficient in terms of resources, equipments, survival kits and response work.

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7.3.7 E mergency Operation Centre (EOC)

EOC is a nodal point for the overall coordination and control of relief work in case of any disaster situation. In case of any disaster D istrict level EOC has to be activated. The primary function of EOC is to facilitate s mooth inflow and outflow of relief and other disaster related activities. These EOCs act as bridges between State and Centre government.

7.4 OPERATIONAL – COORDINATION STRUCTURE

Each organization generally has a framework for direction of its operation and coordination between its different units. Disaster Management generally requires partnership between organizations and stakeholders. An effective and early response requires mobilization of manpower, equipments and materials belonging to different org anizations which may not be working together during normal times. Therefore a framework needs to be prescribed as a part of emergency planning for operational directions and coordination during response phase. This plan recognizes role of Deputy Commissio ner in providing overall operational direction and coordination for all the response functions. With the help of District Disaster Management Committee and District Emergency Operation Centre , Deputy Commissioner has formulated following coordination struc ture for response plan .

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7.5 ACTION PLAN FOR EMERGENCY SUPPORT FUNCTION

ESF 1: Communication

Nodal agency : Mahanagar Telephone Nigam Limited (MTNL)

Supporting agencies : NIC, Police/Revenue Wireless, HAM Reps, and private telecom/ Mobile Operators

Response Activation: 1. Soon after receiving information about disaster (from any source), Nodal Officer will contact State/District Emergency Operations Centre. 2. The Nodal Officer from MTNL will activate the Quick Response Teams. 3. The Quick Response Teams will be deployed at the incident site. 4. As per the information from Incident Management Team, more teams may be deployed at affected sites. Actions to be taken: 1. Communicate situation to support agencies (Tata, Airtel, Hutch, Idea, NIC, and HAM etc.) and request for detailed information on the status of equipment and infrastructure damage in the affected area(s). 2. Launch assessment mission to understand better the nature of damage to telecom services and network. 3. Ensure possible arrangements for establishing reliable and appropriate network. 4. Work out a plan of action for private telecom companies and convene a meeting to discuss and finalize the modalities. 5. Compil e and communicate Action Taken Report to District and State Authorities. 6. New numbers and details of contact persons to be communicated to Emergency Operations Centre (District/State). 7. Mobile exchanges should be deployed as alternative mode of communicati on for authorities and general public. 8. Establish telephone facilities for the public and information on this should be announced through media. 9. Monitor the situation and arrange for emergency staff required to operate systems established. 10. Inform district/state authorities on debris clearance of the work required 11. Initiate temporary rehabilitation work required. Page 62 of 241 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - West ) - 011 - 2 5951182 (24 X 7)

12. Launch rehabilitation work and arrange for repairs and relocation, if required. 13. Make available various types of equipment/material/ technic al manpower and services, if requested.

Equipments to be brought: 1. Emergency Communication Van with GSM and CDMA services 2. Other necessary equipments to restore communication network / set - up alternative emergency communication

Private Mobile Operators: Response Activation: 1. Soon after receiving information about the calamity (from any source), Nodal Officer will contact Team Leader from MTNL. 2. The Nodal Officer will activate the Quick Response Teams 3. The Quick Response Teams will be deployed at the three incident sites. 4. As per the information from Incident Management Team, more teams may be deployed at affected sites. Actions to be taken: 1. Communicate situation to MTNL and arrange for detailed information on the status of equipment and infrastructure damage in the affected area(s). 2. Launch assessment mission to understand better the nature of damage to telecom services and network. 3. Ensure possible arrangements for establishing reliable and appropriate network. 4. Work out a plan of action for restoration and convene a meeting to discuss and finalize the modalities. 5. Compile and communicate Action Taken Report to MTNL. 6. New numbers and details of contact persons to be communicated to Emergency Operations Centre (District/State). 7. Mobile exchanges should be deployed as alternative mode of communication for authorities and general public. 8. Establish telephone facilities for the public and informati on on this should be announced through media. 9. Monitor the situation and arrange for emergency staff required to operate systems established. 10. Inform district/state authorities on debris clearance of the work required 11. Initiate temporary rehabilitation work r equired. Page 63 of 241 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - West ) - 011 - 2 5951182 (24 X 7)

12. Launch rehabilitation work and arrange for repairs and relocation, if required. 13. Make available various types of equipment/material/ technical manpower and services, if requested.

Equipments to be brought: 1. Emergency Communication Van with GSM and CDMA services 2. Other necessary equipments to restore communication network / set - up alternative emergency communication

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ESF 2: Evacuation

Nodal agency: Delhi Police

Supporting agencies: DFS, Civil Defence, NCC, Army

Role: The ESF on evacuation is primarily responsible for establishing evacuation plans, identification of fastest evacuation routes and alternate routes and coordinating evacuation logistIRS during field operations. Action Plan The Team Leader (TL) with the Help of QRTs shall perform following duties:

a. Identification of people to be evacuated

The decision of the area under dangerous location will largely depend upon the wind speed, direction and rate of explosion.

b. Evacuation of genera l public

 On the directions of Incident Commander(IC), the ESF Team Leader will perform evacuation. He will instruct the team to initiate evacuation of the areas expected to be exposed and threatened by the explosions  The QRT shall move along with adequate material and resources to carry out evacuation. People will be directed to move towards safer areas identified by technical experts  The team leader will designate in - charge of relief centers and keep in touch with them for regular head count and care of e vacuees  Police, Fire, Civil Defence & Home Guard (CD & HG) and other government employees may have to go door to door to ensure that residents have been alerted about the emergency

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c. Evacuation routes and assembly points

1. In planning process routes shall be defined well in advance. These routes should be clearly spelt out in warning signals as also the location of the shelters to where people with automobiles should proceed and people without automobile should gather 2. Desig nated evacuation routes should be major roads preferably but according to the wind speed and directions 3. As evacuation would be declared police and fire should be prepared to control roads and traffic on evacuation route 4. Apart from above mentioned duties TL should also dispatch following notifications: - 5. The Team Leader will ensure that notification has been communicated to the nearby institutions such as schools, hospitals, residential colonies and similar facilities having large group of people 6. The team lea der will also ensure that near by water users (industries, farm irrigations, drinking supplies) and water treatment plants are informed to get water at the incident sites 7. On getting instructions from the Incident Commander(IC), the team leader of the ESF w ill ensure notification to the general population for evacuation immediately and rush to safer sites 8. It is important to note that next kin are promptly notified of fatalities or severe injuries carefully in a supportive fashion. This activity can be discus sed with Police, Red Cross society, voluntary organizations and NGOs

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ESF 3: Search & Rescue

Nodal Agency: Delhi Fire Service

Support agency: Police, Civil Defence, NCC, Army and Health Reps

Role: Search and Rescue operations are one of the primary activities taken up in a post disaster situation. The promptness in these operations can make a remarkable difference in the amount of loss of life and property.

Action Plan Response Activation: 1. As soon as the Nodal Officer gets information about the disaster, he should reach the EOC. 2. The Quick Response Teams will be deployed at the Onsite EOCs. 3. As per the information from IMT, more officers may be sent at site.

Actions to be taken: 1. At the site, QRT s should contact the local volunteers and local people to gather information about vulnerable areas so that search and rescue operation can take place through a proper channel in heavily dense areas, large buildings, community centers, hotels, hospitals, p ublic buildings and any other area having large gathering. 2. Locate the damaged and collapsed structures and rescue the population buried and trapped in rubble. 3. The injured people should be taken out of damaged buildings etc with utmost care. 4. Special care to women and children groups should be given as they are expected to be more affected and helpless incase of any emergency situation 5. Coordinate with the Transportation ESF if a large number of medical professionals need to be sent to the affected sites and/o r a large number of victims need to be transported to health facilities.

Equipments to be brought: 1. Water Tenders 2. Ladder Platforms 3. Haz Mat Van Page 67 of 241 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - West ) - 011 - 2 5951182 (24 X 7)

4. Concrete Cutter 5. Other equipments necessary for Search and Rescue Operations, depends upon need.

Support Agency: Civil Defence & Home Guards

Response Activation: 1. As soon as the Nodal Officer gets information about the disaster, reach the EOC. 2. The Quick Response Teams will be deployed at the three sites. 3. As per the information received from IMT, more officers may be sent at site.

Actions to be taken: 1. Support and coordinate with the Incident Command System of North for Law and Order, Search and Rescue and Medical Response and Trauma Counseling functions. 2. Locate the damaged and collapsed stru ctures and rescue the population buried and trapped in rubble. 3. The injured people should be taken out of damaged buildings etc with utmost care. 4. Special care to women and children groups should be given as they are expected to be more affected and helpless incase of any emergency situation. 5. In case of fire, the CD team members should do fire fighting. 6. First Aid should be provided along with the members of ESF on Medical Response 7. Demonstrate Search and Rescue.

Equipments to be brought: 1. Extension Ladders 2. Sl edge Hammers 3. Lifting Tackles 4. Stretchers 5. Tarpaulins 6. Any other

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Department of Irrigation and Flood Control: Response Activation: 1. Team leader of ESF will activate Quick Response Team 2. QRTs will be deployed at all three sites

Actions to be taken: 1. QRT to report situation and progress of action to the EOC 2. Coordinate will Team leader for water supply 3. Provide arrangements for transportation means across river Yamuna in case bridge network fails

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ESF 4: Law and Order

Nodal Agency: Delhi Police

Support Agencies: Home guards, Civil Defen c e, Army, Home Reps, CPMF

Role: The ESF on Law and Order maintains the law and protects the property and valuable commodities. It is mainly responsible to control crowd and avoid riots situations. Action Plan Response Activation: 1. The Nodal Officer from Delhi Police will activate the Quick Response teams. 2. The Quick Response Teams will be deployed at the Onsite EOCs. 3. As per the information from IMTs, more officers may be sent at site.

Actions to be taken: 1. If felt, cordoning of area to restrict movement of onlookers, vehicular and pedes trian traffic should be done. 2. Quick assessment of law and order situation in affected areas. 3. Prepare updates on the law and order situation every 2 - 3 hours and brief the Incident Commander. 4. Arrangements for controlling situations like rioting and looting. 5. QRTs will guard property and valuables in affected areas. 6. Control and monitor traffic movement. 7. QRTs will provide diversion of traffic on alternate routes as and when it is necessary. 8. The QRTs will also provide information about traffic flow along various corridors, especially heavy traffic or congested roads. 9. QRTs will communicate to police control rooms, details on the field activities including deployment and reinforcement of staff and resources and communicate nature of additional requirements.

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ESF 5: Medical Response & Trauma Counseling

Nodal Agency: District Health Department

Support Agencies: CATS, Indian Red Cross, Civil Defence, NSS CATS, DHS, Indian Red Cross, Civil Defence, NSS Role: The ESF on Medical Response and Trauma Counseling will look after emergency treatment for the injured people immediate after the disaster take place. Action Plan Response Activation: 1. Nodal Officer will call nodal officers of supporting agencies. 2. In coordination with the transportation ESF, it will ensu re a critical number of medical professionals to reach the sites including specialists. 3. If temporary living arrangements are being made from the affected populace, must ensure high standards of sanitation in settlements in order to prevent the multiplicity of the disaster. 4. Also ensure the provision of medicine and other medical facilities required at the disaster site and the hospital health centers catering to disaster victims. 5. In case of orthopedic care required, immediate response would have to be compl imented by a follow up treatment schedule for a majority of the patients’ in/ near their place of residence. 6. Trained professionals should be mobilized by psychosocial support. 7. Ensure setting up of temporary information centers at hospitals with the help of ESF on help lines and warning dissemination. 8. Coordinate, direct, and integrate state level response to provide medical and sanitation health assistances.

Actions to be taken: 1. Readying all hospitals (including private hospitals) for managing large no. of casualties and severely injured population. 2. Sufficient stock of required medicines, vaccines, drugs, plasters, syringes, etc. 3. Provide systematic approach to patient care (Mass Casualty Management) i. Triage done to determine who needs to be taken to a med ical facility on a priority basis and who can be treated on - site. (CATS, DHS, CGHS) ii. First - aid provided as required (CATS, DFS, CD, Red Cross, St. Johns) Page 71 of 241 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - West ) - 011 - 2 5951182 (24 X 7)

iii. Patients Stabilized before transport (CATS, DHS) iv. Patients transported to nearest available medical facility having the required facilities (CATS, CD, St. Johns) v. Trauma counseling provided to the victims and their relatives at the site and in the hospital vi. In the hospital emergency department, triage carried out again to prioritize treatment, and appropri ate care provided vii. Maintain patient tracking system to keep record of all patients treated viii. Deploy mobile hospitals as needed 4. Arrange for additional blood supply; organize blood donation camp for additional blood requirement. 5. Provide for sending additional m edical personnel equipped with food, bedding, and tents. 6. Send vehicles and any additional medical equipment. 7. QRTs will report the situation and the progress on action taken by the team to the respective EOCs 8. QRT’s Quickly assess type of injuries, no. of people affected, and possible medical needs 9. QRTs will ensure timely response to the needs of the affected victims. 10. Establish health facility and treatment centers at disaster sites. 11. The district civil surgeon with district/State control room should coord inate the provision of medical services. 12. Procedures should be clarified between i. Peripheral hospitals ii. Private hospitals iii. Blood banks iv. General hospitals and v. Health services established at transit camps, relief camps and affected villages. 13. QRTs should maintain check posts and surveillance at each railway junction, ST depots and all entry and exit points from the affected area, especially during the threat or existence of an epidemic.

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Equipments to be brought: 1. Mobile medical vans (Clinics) with para medical staff as well 2. Mobile radiology units, pathology test arrangements. 3. Vehicles for carrying severely injured 4. Stretchers, life saving drugs, blood etc. 5. Other resources required during emergency for setting up medical camps S upport Agency (Health)

CATS:

Response Activation: 1. Upon receipt of notification about disaster, nodal officer will activate quick response teams. 2. The quick response teams will be deployed at the three sites Actions to be taken: 1. Provide ambulance service. 2. Provide first aid at site 3. Alert hospitals to put their disaster management action plan into operation i.e. to evacuate wards, create additional bed facilities, arrangement for additional blood and medicines. 4. Transport casualty. If necessary contact Delhi transport corporation for providing buses from nearest depot. 5. Provide feedback to command posts on development.

RED CROSS SOCIETY/ ST. JOHN AMBULANCE BRIGADE Response Activation: 1. Upon receipt of notification about disaster, nodal officer will activate quick response teams. 2. The quick response teams will be deployed at the three sites Actions to be taken: 1. Establish camps to provide first aid and minor medical services to affected populace. 2. Mobilize stretchers 3. Organize blood donation camps and encourage people to donate blood. 4. Ar range for safe collection, storage, testing and supply of blood to needy populace. 5. Provide ambulance service Page 73 of 241 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - West ) - 011 - 2 5951182 (24 X 7)

ESF 6: Water Supply

Nodal Agency: Delhi Jal Board

Support Agency: MCD, Irrigation and Flood Control

Role: The ESF on drinking water and water supply will ensure provision of basic quantity of clean drinking water and water for other purposes in a manner that does not allow the spread of diseases through the contamination of water.

Action Plan Response Activation: 1. Upon receipt of notification about disaster, DJB nodal officer will activate quick response teams. 2. The quick response teams will be deployed at the three sites

Actions to be taken: 1. Quick assessment of water line damage and contamination. 2. Supply of water tankers to disast er affected communities. 3. Deploy response teams to repair and restore water supply lines that may be damages after disaster. 4. Quick assessment of water contamination levels and taking steps to restore clean drinking water. 5. Provide information to IMT, distric t EOC and state EOC about extent of damage.

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ESF 7: Relief (Food & shelter)

Nodal Agency: Department of Revenue

Support Agency: Department of Food and Civil Supplies, Indian Red Cross, NGOs

Role: In the event of a disaster there would be a need of disbursing relief materials due to massive destruction of life and property taken place. The ESF on Relief should ensure coordination of activities involving with the emergency provisions of temporary shelters, emergency mass feeding and bulk distribution of relief supplies to the disaster victims as also the disaster managers and relief workers.

Action Plan

Response Activation: 1. Team Leader will activate ESF on receiving information of the disaster from State EOC 2. Team leader will inform Nodal Officers of support agencies about the event and ESF activation

Actions to be taken: 1. Coordinate with ESFs related to transportation, debris and road clearance to ensure quality supply chain management and relief materials 2. QRTs to report to site of r elief camps 3. QRTs responsible for management and distribution of food and relief items to affected victims 4. QRTs responsible for reporting progress of action taken to EOC 5. Preparing take - home food packets for families 6. Ensuring support to local administration

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ESF 8: Debris and Road Clearance

Nodal Agency: Municipal Corporation of Delhi

Support Agencies: PWD, DJB, DDA, DMRC

Role: The importance of this ESF emanates from the fact that most large - scale hazards such as earthquakes, cyclones, and floods primarily affect the building structures.

Action Plan

Actions to be taken: 1. MCD will bring debris of heavy RCC structures (having beams/columns) and put dummies beneath the debris. This will facilitate demonstration of search & rescue operations. S oon after search and rescue team leave the site, MCD will mobilize equipments for debris clearance 2. MCD will assume main role in Equipment support, debris and road clearance, on receiving the intimation of the disaster from State EOC. 3. MCD will coordinate w ith the supporting agency’s officers to mobilize equipments from the ware houses 4. The respective supporting agencies will contact their respective personal to move the equipments to central warehouse 5. The equipments like JCB, concrete cutters identified as per the need will be transported to the site. 6. On receiving intimation on the intensity of the damages of structure, the nodal officer will make an assessment on of the damages of roads and structures reported at the site and surrounding areas 7. The Suppor ting Agencies nodal officers will call for personal to immediately start debris clearance operation to enable movement to the affected site. 8. A review of the current situation is taken up by the nodal agency to update the support agencies to delegate their respective personnel to take precautionary measure to plan de - routes for the transportation ESF’s to be operational 9. All supporting agencies will inspect the road/rail network and structures within the disaster site and surrounding.

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10. MCD will also ensure proper corpse disposal and post mortem by coordinating with ESF on medical response. 11. Assessment of damage (locations, no. of structures damaged, severity of damage) 12. The QRTs will be deployed at the affected site. 13. Enlisting the types of equipment as comp iled from resource inventory required for conducting the debris clearance 14. The QRTs will report the situation and the progress in response activities to the respective EOCs. 15. Undertake construction of temporary roads to serve as access to temporary transit and relief camps, and medical facilities for disaster victims. 16. Undertake repair of all paved and unpaved road surfaces including edge metalling, pothole patching and any failure of surface, foundations in the affected areas by maintenance engineer's staff and keep monitoring their conditions. 17. Ensure a critical number of medical professionals to reach the site including specialists from outside the state. 18. If temporary living arrangements are being made from the affected populace, the MCD must ensure high sta ndards of sanitation in settlements in order to prevent the multiplicity of the disaster. 19. It should also ensure the provision of medicine and other medical facilities required at the disaster site and the hospital health centers catering to disaster victim s. 20. In case of orthopedic care required in disasters like earthquakes the immediate response would have to be complimented by a follow up treatment schedule for a majority of the patients in/ near their place of residence. 21. MCD should ensure setting up of t emporary information centers at MCD hospitals with the help of ESF on help lines and warning dissemination. 22. MCD will coordinate, direct, and integrate state level response to provide Equipments support, relief camps establishment, and sanitation health ass istances. 23. Mobilizes different modes of transportation e.g. trucks, etc to be put on stand - by. 24. Assist timely re - establishment of the critical transportation links. 25. Establish temporary electricity supplies for relief material go downs and relief camps. 26. Compile an itemized assessment of damage, from reports made by various receiving centers and sub - centers.

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Equipments to be brought:

a. JCB, concrete breakers, cranes, Grader, Bulldozers, Gas Cutter, Jack Hammer, Tipper, Folkanes, Dumper, Aeromatic Hammer for debris/road clearance, supporting rescue operations. b. Vehicles (Trucks) c. Earth movers, rescue equipments d. Mobile medical vans e. Other disaster management related equipments.

Support Agency (Debris & Road Clearance) PWD Actions to be taken: 1. The above agencies will bring debris of heavy RCC structures (having beams/columns) and put dummies beneath the debris. This will facilitate demonstration of search & rescue operations. Soon after search and rescue team leave the site, will mobilize equipm ents for debris clearance 2. Assume role in Equipment support, debris and road clearance, on receiving the intimation of the disaster from State EOC/Nodal Officer of MCD. 3. Coordinate with the MCD officers to mobilize equipments from the ware houses 4. Contact r espective personal to move the equipments to central warehouse 5. The equipments like JCB, concrete cutters identified as per the need will be transported to the site. 6. On receiving intimation on the intensity of the damages of structure, the nodal officer w ill make an assessment on of the damages of roads and structures reported at the site and surrounding areas 7. The nodal officers will call for personal to immediately start debris clearance operation to enable movement to the affected site. 8. A review of the current situation should be taken up by the nodal agency to update the support agencies to delegate their respective personnel to take precautionary measure to plan de - routes for the transportation ESF’s to be operational 9. All supporting agencies will in spect the road/rail network and structures within the disaster site and surrounding. 10. Ensure proper corpse disposal and post mortem by coordinating with ESF on medical response. 11. Assessment of damage (locations, no. of structures damaged, severity of damage ) Page 78 of 241 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - West ) - 011 - 2 5951182 (24 X 7)

12. The QRTs will be deployed at the affected site. 13. Enlisting the types of equipment as compiled from resource inventory required for conducting the debris clearance 14. The QRTs will report the situation and the progress in response activities to the respective EOCs. 15. Undertake construction of temporary roads to serve as access to temporary transit and relief camps, and medical facilities for disaster victims. 16. Undertake repair of all paved and unpaved road surfaces including edge metalling, pothole patc hing and any failure of surface, foundations in the affected areas by maintenance engineer's staff and keep monitoring their conditions. 17. Ensure a critical number of medical professionals to reach the site including specialists from outside the state. 18. If te mporary living arrangements are being made from the affected public , the agencies must ensure high standards of sanitation in settlements in order to prevent the multiplicity of the disaster. 19. Coordinate, direct, and integrate response to provide Equipments support, relief camps establishment, and sanitation health assistances. 20. Mobilizes different modes of transportation eg. Trucks, etc to be put on stand - by. 21. Assist timely re - establishment of the critical transportation links. 22. Establish temporary electri city supplies for relief material go downs and relief camps. 23. Compile an itemized assessment of damage, from reports made by various receiving centers and sub - centers.

Equipments to be brought: 1. JCB, concrete breakers, cranes, Grader, Bulldozers, Gas Cutter, Jack Hammer, Tipper, Folkanes, Dumper, Aeromatic Hammer for debris / road clearance, supporting rescue operations. 2. Vehicles (Trucks), Earth movers, rescue equipments, Mobile medical vans 3. Other disaster management related equipments.

Delhi Metro Ra il Corporation: Response Activation: 1. Upon receipt of notification about disaster, nodal officer will activate quick response teams. 2. The quick response teams will be deployed at the three sites Page 79 of 241 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - West ) - 011 - 2 5951182 (24 X 7)

Actions to be taken: 1. The QRT will reach the nodal office as so on as they get instruction from ESF Team leader 2. QRTs to report to site once they receive instruction from nodal officer 3. QRTs will report situation and progress of action taken to the EOC 4. QRT will send a requirement schedule for different modes of transport ation 5. Provide equipments available at disposal for operations requested by any other ESF

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ESF 9: Help Lines, Warning Dissemination

Nodal Agency: D epartment of Revenue

Support Agencies: Department of Information & Publicity, MTNL, Press Trust of India, AIR, Doordarshan, Private Cable Operators

Role: The ESF on help lines and warning dissemination should process and circulate information about the welfare of citizens of affected area and managing the tremendous flow of information. The help lines will be responsible for providing, directing and coordinating logistical operations. Action plan HAM radio operators: 1. Inform other HAM clubs, individuals from other parts of Delhi 2. HAM radio operators, through their association, call active members to set up a HAM communication system 3. Coordination mechanisms to be shared with critical authorities. 4. Setup alternative communication network till the main communication linkages restored.

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E SF 10: Electricity

Nodal Agency: TPDDL

Support Agencies: TRANSCO, DERC Role: The ESF on electricity will facilitate restoration of electricity distribution systems after a disaster. In the event of a disaster there would be major electricity failure and many power stations damaged. Action Pla n

Response Activation: 1. As soon as the Nodal Officer gets information about the disaster reach the EOC. 2. The Quick Response Teams will be deployed at the three sites. 3. As per the information received from IMT, more officers may be sent at site.

Actions to be taken: 1. TL will dispatch emergency repair teams equipped with tools, tents and food. 2. Assist hospitals in establishing an emergency supply by assembling generators and other emergency equipments, if necessary. 3. The members of QRTs will establish temporary electricity supplies for other key public and private water systems. 4. The members of QRTs will make arrangements for temporary electricity supplies for transit camps, feeding centers, relief camps and Onsite EOC, District EOC and on access roads to the sam e. 5. The members of QRTs will establish temporary electricity supplies for relief material go downs. 6. Compile an itemized assessment of damage, from reports made by various electrical receiving centers and sub - centers. 7. Report about all the activities to the head office.

Equipments: All material required for restoration of supply available with the company in Field Offices/ Stores.

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TRANSCO: Response Activation: 1. Get the power ESF activated. 2. Nodal Officer of primary agency will call nodal officers of supporting agencies (BSES & NDPL). 3. As per the information from IMTs, the nodal officer of primary agency will activate the State Quick Response Teams at field level. 4. The Quick response teams will be deployed at the affected site.

Actions to be taken: 1. Tea m Leader will dispatch emergency repair teams equipped with tools, tents etc 2. Coordination with TPDDL for any local failures.

Equipments to be brought: All Equipments required to restore failure in network at stations should be available.

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E SF 11: Transport

Nodal Agency: Department of Transport

Support Agencies: DMRC, Northern Railways, PWD, and MCD

Role: The ESF on Transport should ensure smooth transportation links at state and district level. Within the disaster context, quick and safe movement of material and humans are a priority. It should coordinate the use of transportation resources to support the needs of emergency support forces requiring transport capacity to perform their emergency response, recovery and assistance missions.

Action Plan Response Activation: 1. Team Leader will activate ESF on receiving information of the disaster from State EOC 2. Team leader will inform Nodal Officers of support agencies about the event and ESF activation

Actions to be taken: 1. Team leader communicates situation to support agencies and requests for detailed information on the status of transportation infrastructure in the affected area(s)

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7.6 INCIDENT COMMAND POST

In case of emergency IC should propose an Incident Command Post as a complimentary unit to EOC, which will operate close to the disaster site and shall be linked directly with the District Emergency Operations Centre. Concerned SDM shall be the Nodal Officer from District Administration responsibl e of coordinating with emergency response teams at field level. The Incident Commander shall also appoint an Administrative Officer to monitor and co - ordinate the activities of Incident Command Post. All information shall be conveyed to the Collector from the SDM and Administrative Officer appointed at SOC. The QRT unit of the respective vital departments would be responsible to execute activities at disaster site, however the tasks would be controlled and coordinated from EOC through nodal desk officers/ES F team leaders.

7.7 OVERALL ROLE OF DISTRICT MAGISTRATE (NORTH WE ST DISTRICT)

The District Magistrate (N W ) will be the focal point at the district level for directing, supervi sing and monitoring relief measures for disasters and for preparation of district level plans. He will exercise coordinating and supervisory powers over functionaries of all the departments at the district level. During actual operations for disaster mitig ation or relief, the powers of all DCs are considerably enhanced, generally, by standing instructions or orders on the subject, or by specific Governments order, if so required. Sometimes, the administrative culture of the concerned state permits, although informally, the DC to exercise higher powers in emergency situations and the decisions are later ratified by the competent authority.

The Dy. Commissioner (NW ) will maintain the close liaison with the Central Government Authorities in the Dist ricts, namely Army, Air Force and Ministry of Water Resources etc, who supplem ent the effort of the district administration in the rescue and the relief operations. The Dy. Commissioner (N W ) will also coordinate all voluntary efforts by mobilizing the non - government organizations capable of working in such situations.

In the event of a serious disaster, the Dy. Commissioner (N W ) will have sole right to appoint senior officers of any State Government Department, posted in the district as ‘Field Relief Mana gers’ for monitoring and coordinating the relief operations in the affected area.

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7.7.1 Duties at the time of disaster

 Maintenance of law and order; prevention of trespassing, looting, keeping roads clear from sightseeing persons so that free movement of rescue vehicles is assured, etc.  Evacuation of people  Recovery of dead bodies and their disposal  Medical care for the injured  Supply of food and water and restoration of water supply lines.  Temporary shelters like tents, metal sheds  Restoring lines of comm unications and information  Restoring transport routes  Quick assessment of damage and demarcation of damaged areas according to grade of damage  Cordoning off of severely damaged structures that are liable to collapse during aftershocks  Temporary shoring of certain precariously standing building to avoid collapse and damage to other adjoining buildings.

7.7.2 Duties at post - disaster scenario

 Particular attention is paid to women’s views in the assessment stage.  Women’s actual responsibility in domestic (in terms of household subsistence, health, and child care) and production and economic activity beyond the subsistence level are taken into account in determining the consultation process.  Women representatives are included at all level of planning, deci sion - making, implementation, and evaluation.  The particular constraints faced by households maintained by women are taken explicitly into account in designing and implementing relief programmes.  Special attention is provided to unaccompanied women, lone p arents and widows. Issue of legal, sexual and physical protection are properly identified and addressed.

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7.8 RELIEF MEASURES

Once the rescue phase is over, the District Administration shall provide immediate relief assistance either in cash or in kind to the victims of the disaster. The DDMA North We st shall enter in to pre - contract well in advance and procure materials required for life saving. The office of Deputy Commissioner is responsible for providing relief to the victims of natural & manmade disasters like fire, flood, drought, earthquakes, ri ots, terrorist attacks, accidents etc. The scales for grant of ex - gratia relief in various eventualities after Cabinet decision No. 1 751 dated 09.03.2011, as per details given below: -

(i) Fire & Other Accidents (caused by individual or natural calamities):

a) Death (Major) : Rs. 2,00,000/ - in each case b) Death (Minor) : Rs. 1,00,000/ - in each case c) Serious Injury : Rs. 50,000/ - in each case d) Minor Injury : Rs. 10,000/ - in each case e) Orphaned children : Rs. 1,00,000/ - in each case

(ii) Bomb Blasts, Communal Riots & Other Riots, Terrorist Attacks:

a) Death (Major) : Rs. 3,00,000/ - in each case b) Death (Minor) : Rs. 1,50,000/ - in each case c) Permanent Incapacitation : Rs. 1,50,000/ - in each case d) Serious Injury : Rs. 1,00,000/ - in each case e) Minor Injury : Rs. 10,000/ - in each case f) Orphaned children : Rs. 1,00,000/ - in each case

(iii) Loss of Moveable Property (in riots):

a) Animals (Source of Income / livelihood) : Rs. 2,000/ - each i) Farm Animals : Cows, Buffaloes, Sheeps ii) Cart Animals : Hoses, Oxen, Camel b) Rickshaw : Rs. 1,500/ - each

(iv) Damage to residential unit (In riots / fire / natural calamities [other than jhuggies]):

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a) Total Damage : Rs. 50,000/ - b) Substantial Damage : Rs. 25,000/ - c) Minor Damage : Rs. 5,000/ - The extent of damage will be assessed by the Public Works Department.

(v) Damage to uninsured commercial property / commercial articles (In riots / fire / natural calamities etc.):

50% of the loss up to a maximum of Rs. 1,00,000/ - .

(vi) Damage to Jhuggies (In case of fire / riots etc.):

Total damage of Jhuggies : Rs. 5,000/ - in each case. (Rupees Five thousand only )

The Principal Secretry (Revenue) & Divisional Commissioner, Delhi and District Offices each have been allotted budget under their respective heads of Accounts - Major Head 2245 Relief on account of Natural Calamities to meet the expenditure on payments of gratuitous relief, Tentage, food etc. in cases of natural calamities like fire, bomb blasts, flood, earthquake, etc.

Further, powers to sanction of relief to the victims have already been delegated to all the Deputy Commissioner, being Head of Department in all cases, in accordance with the scale approved in the order dated 04.01.2012 to ensure timely disbursal of relief.

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CHAPTER 8 RECONSTRUCTION REHABILITATION AND RECOVERY MEASURES

Rehabilitation relates to the work undertaken in the following weeks and months, for the restoration of basic services to enable the population to return to normalcy. Actions taken during the period fol lowing the emergency phase is often defined as the recovery phase, which encompasses both rehabilitation and reconstruction.

Rehabilitation refers to the actions taken in the aftermath of a disaster to enable basic services to resume functioning, assist victims’ self - help efforts to repair physical damage and community facilities, revive economic activities and provide support for the psychological and social well being of the survivors. It focuses on enabling the affected population to resume more - or - les s normal (pre - disaster) patterns of life. It may be considered as transitional phase between immediate relief and more major, long - term development.

Reconstruction refers to the full restoration of all services, and local infrastructure, replacement of d amaged physical structures, the revitalization of economy and the restoration of social and cultural life. Reconstruction must be fully integrated into long - term development plans, taking into account future disaster risks and possibilities to reduce such risks by incorporating appropriate measures. Damaged structures and services may not necessarily be restored in their previous form or location. It may include the replacement of any temporary arrangements established as part of emergency response or rehab ilitation.

The following sectors can be vulnerable to disaster impact, and which, therefore, will require rehabilitation and reconstruction inputs.  Buildings  Infrastructure  Economic assets (including formal and formal commercial sectors, industrial and agricultural activities etc.)  Administrative and political  Psychological  Cultural  Social  Environmental

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“The disaster scenario offers a range of opportunities for affected communities to respond to the crisis, how community responds to a disaster and post disaster aid sets the tone for the transition from disaster to development”. After earthquake in Latur, people of that area started to monitor construction works, retrofitting of houses and behaved like “community construction watch dogs” (IDR, Oxford, 2000).

As discussed earlier rehabilitation and reconstruction comes under recovery phase immediately after relief and rescue operation of the disaster. This post disaster phase continues until the life of the affected people comes to normal. This phase mainly covers damage assessment, disposal of debris, disbursement of assistance for houses, formulation of assistance packages, monitoring and review, case s of non - starters, rejected cases, non - occupancy of houses, relocation, town planning and development plans, awareness and capacity building, housing insurance, grievance redressal and social rehabilitation etc.

8. 1 POST DISASTER RECONSTRUCTION AND REH ABILITATION

Post disaster reconstruction and rehabilitation should pay attention to the following activities for speedy recovery in disaster hit areas. The contribution of both government as well as affected people is significant to deal with all the issues properly.

o Damage assessment o Disposal of debris o Disbursement of assistance for houses o Formulation of assistance packages o Monitoring and review o Cases of non - starters, rejected cases, non - occupancy of houses o Relocation o Town planning and development plans o Reconstruction as Housing Replacement Policy o Awareness and capacity building o Housing insurance o Grievance redressal

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8. 2 ADMINISTRATIVE RELIEF

The district is the primary level with requisite resources to respond to any natural calam ity, through the issue of essential commodities, group assistance to the affected people, damage assessment and administrating appropriate rehabilitation and restoration measures. The district level relief committee consisting of official and non - official members including the local legislators and the members of parliament review the relief measures. D istrict North West is sub - divided into 3 sub - division i.e. Kanjhawala, Saraswati Vihar and Rohini . The head of a subdivision is called the Sub - Di visional ma gistrate (SDM) while the head of a Tehsil is known as a Tehsildar. When a disaster is apprehended, the entire machinery of the district, including the officers of technical and other departments, swings into action and maintains almost continuous contact w ith each village in the disaster threatened area.

8.3 RECONSTRUCTION OF HOUSES DAMAGED / DESTROYED

Houses should be reconstructed in the disaster hit areas according to the following Instructions: Owner Driven Reconstruction Public Private Partnership Program (PPPP) Under the PPPP the houses are reconstructed by the NGOs for the beneficiaries to be registered in the joint names of the husband and wife. All the houses should be insured. Owner Driven Reconstruction Financial, technical and material assis tance provided by the government. The designs for seismic reconstruction of houses provided by the government. The material assistance provided through material banks at subsidized rates. Design of 20 model houses provided to the public to choose from with an option to have one’s own design.

8. 4 MILITARY ASSISTANCE

If District Administration feels that the situation is beyond its control then immediate military assistance could be sought for carrying out the relief operations.

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8. 5 MEDICAL CARE

Specialized Medical Care may be required to help the affected population. Preventive medicine may have to be taken to prevent outbreak of diseases.

8.6 EPIDEMICS

I n the relief camps set up for the affected population, there is a likelihood of epidemics from a number of sources. The strategy should be to subdue such sources and immunize the population against them. The public health centers, health departments can practice vaccination drives, public awareness to drink boiled water, use chlorine tablets to purify the water sources.

8. 7 CORPSE DISPOSAL

Disposal of dead bodies is to be carried out as a part of the operation to prevent outbreak of epidemics. Minimum official requirements should be maintained as it is a very sensitive issue. The following points may be considered by the concerned authorities at the time of corpse disposal: -

1. Mass photographs of corpses, 2. Consent of the relatives or hand over to them 4. Make a panchnama of concerned localities.

8. 8 SALVAGE

A major effort is needed to salvage destroyed structure and property. Essential services like communications, roads, bridges, electricity would have to be repaired and restored for normalization of activities.

8. 9 OUTSIDE ASSISTANCE

During disaster situations, consi derable relief flows in from outside, thus there is an immediate need to co - ordinate the relief flows so that the maximum coverage is achieved and there is no duplication of work in the same area.

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8.1 0 SPECIAL RELIEF

Along with compensation packages, essential items may have to be distributed to the affected population to provide for temporary sustenance.

8.1 1 INFORMATION

Information flow and review is essential part of the relief exercises. Constant monitoring is required to assess the extent of damage, which forms the basis of further relief to the affected areas.

8.12 SOCIAL REHABILITATION

Disabled persons Artificial limbs fitted to affected persons. Modern wheelchairs, supportive devices provided.

Children Orphaned children are fostered. Day centers set up Orphanages established. Child help lines established. Paraplegics Pension scheme introduced for paraplegics. Physiotherapy under continuous supervision of doctors. Old Persons Aged persons given pensions. Old Age Homes established. Women Pension sanctioned.

8.1 3 RECOVERY

The long - term response plans are related with Recovery and Reconstruction activities on one side and institutionalizing Disaster Management i n District Administration on the other side.

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There are Standard Operation Procedures (SOPs) for the Emergency Support Functions. In long term measures the following actions shall be undertaken duly:

1. Constitution of Disaster Management Teams, Quick Response Teams, Field Response Teams 2. Refresher trainings for all such teams in a regular interval of time and exercise of Mock Drills 3. Continuous awareness/sensitization programmes for the stakeholders and the general Public. 4. Getting pre - contract with venders and merchant establishments to procure relief materials in times of disaster .

Most of the Line Departments in the District, Autonomous Bodies and Organizations are part of the Emergency Support Functions. The action plans for ESFs for disaster management are discussed in other chapter of the plan. The DDMA (NW) shall ensure that these actions plans are updated bi annually and practiced through mock drills and other activities in the district.

Recovery and rehabil itation is the final step. The I ncident Command System shall be deactivated as the rehabilitation phas e is over. Thereafter the normal administration shall take up the remaining reconstruction works in the disaster - affected areas. These activities shall be performed by the Working Group for relief and rehabilitation under the d irection of the DDMA (NW).

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CHAPTER 9 BUDGET AND FINANCIAL ALLOCATIONS

9.1 THE INDIAN CONTEXT In most countries where relief activity is primarily the responsibility of State/ Provincial Governments, assistance from the Federal/Central Government to the lower levels of government is mostly in the form of case - specific grants/ reimbursement. These are more in the nature of the NCCF scheme of our country and, in that sense, the CRF scheme that provides for a structured fiscal transfer from the Central to St ate Governments for the purpose of financing relief expenditure is unique. Through the CRF scheme, successive Finance Commissions have built in the requirement of relief expenditure financing in the overall scheme of fiscal transfers. In the case of the NC T of Delhi, even calamity relief fund is not available. Fortunately, the concept is developing such a way that the Planning Commission has conceptually agreed to have an exclusive mechanism to fund and to monitor the financial arrangements of disaster mana gement.

9.2 RECOMMENDATION BY 1 4 TH FINANCE COMMISSION

The F ourteenth Finance Commission (2016 - 2020) has responded very positively to the long pending request for greater allocation of fund for disaster management. The finance commissioner suggested various recommendations to solve the issue in state and district level.

Every state has a State Cala mity Relief Fund (CRF) for immediate action after math of a disaster. But in the case of the state of NCT of Delhi, there is no CRF. There is police modernization fund, which is utilized mostly to modernize the police department to fight against disaster.

An alternative mechanism is to be constituted in all the D istricts of Delhi to tackle the disasters. As the 1 5 th Finance Commission recommends it, District North We st shall set apart 10 % of its development fund for disaster preparedness and mitigation measures. Every year, the annual allocation of 10 per cent will be a relief to the administration to organize various disaster preparedness activities in the district. Similarly each line department in the district shall allocate minimum 2 per c ent to 10 per cent of its developmental fund with the same purpose.

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9.3 STATE ALLOCATIONS

As an alternative option, the DDMA (N W )/ ESFs shall forward a request to the Government of NCT of Delhi to grant 50 per cent of the targeted DCRF as one time grant and a matching amount shall be collected from the general public through donations. Section 46 to section 49 of Disaster Management Act, 2005 seeks to provide for the constitution of the following funds:  Section 46, Constitution of National Disaster Response Fund  Section 47, Constitution of National Disaster Mitigation Fund  Section 48, Seeks to provide for the establishment of State & District Disaster Response Fund and Disaster Mitigation Funds.  Section 49, Seeks to enjoin upon every ministr y or department of Government of India to make provision of funds in its annual budget for the purposes of carrying out the activities or programmes set out in its Disaster Management Plan.

9.4 DISTRICT ALLOCATIONS

The District A uthority gets 100% financial assistance from Govt. of NCT of Delhi for carrying out various activities such as sensitization programmes, trainings, street plays, mock drills etc. The budgetary details of DDMA (N W ) for the financial year 201 9 - 20 are as under:

Budget allocated Rs. 7 5 ,00,000 / -

Rs. 51,47,231 / - Utilized (04.12.2019)

9. 5 RISK POOLING AND INSURANCE

As regards risk pooling and insurance, we are inclined to agree with the views expressed by the earlier Finance Commissions on this subject, that the pooling of disaster risk at the individual level poses huge administrative challenges in a country like In dia where the majority impacted by disasters are primarily the poor who have, consequently, very little capacity to pay the risk premia involved. Apart from the fact that payment of risk premia towards insurance

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against natural disasters could be a highly unpopular step, the administrative cost of collection of such premia from a large number of potential beneficiaries spread over a wide geographical area would, indeed, be daunting. Disaster relief has long come to be viewed as a public good, to be delivere d gratis by the state, and in the very likely event that no (or an insignificantly small) insurance premia can be levied, the very concept of risk pooling would become infructous. In our view, for high - frequency - low intensity disaster events, it would inde ed be cheaper for the State Governments to directly provide disaster relief, as is being done presently, instead of going through an insurance intermediary. For low frequency - high impact disasters, financing through insurance mechanisms is certainly a feas ible option. However, given the low level of insurance penetration in India, insurance products covering disaster events may only materialize sometime in the future.

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CHAPTER 10 PROCEDURE AND METHODOLOGY FOR MONITORING, EVALUATION, UPDATION AND MAINTENANCE OF DDMP

10.1 PREPARATION AND UPDATION OF DDMP

District Disaster Management Plan for North We st Delhi is a public document. It is neither a confidential document nor restr icted to any particular section or department of administration. The underlying principal of disaster management is that it has to be part of all departments and none can fold fingers against it.

The District Disaster Management Plan is the sum and substance of the Horizontal and the Vertical D isaster Management P lans in the D istrict. Horizontal plans included plans prepared by line departments such as Delhi Police, Delhi Fire Service, MCD, Irriga tion and Flood Control, Delhi Civil Defence, Department of Food and Civil Supplies, Public Works Departments etc where as the Vertical plan includes Sub Divisional Plans, Community Plans , School/Hospital P lans and all other logical units’ pla n at the lower level and State D isaster Management Plans and National Disaster Management P lans at the higher level.

 Preparation of plan is the ultimate responsibility of the District Disaster Management Authority (DDMA (N W )) or the person / committee appointed by the DDMA (N W ) in the D istrict. The first draft plan is to be discussed in the DDMA (N W ) and later the Chairman of the DDMA (N W ) shall ratify it.

 The same procedure is to be followed in updating of the plan document. The District plan is to be updated biannual ly by the District Disaster Management Authority or the C ommittee appointed by the DDMA (N W ). In order to update the document, all Vertical and Horizontal plans shall be collected and incorporated to the District Plan.

10.2 REGULAR UPDATION OF DDMP

Besides the above said procedure of updation of the DDMP, a regular data collec tion system shall be set up at D istrict EOC. This is just to be ready to face any situation, though the Plan Document has not been updated since last few couple of months. The E OC I n - charge, under

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the supervision of the DDMA (N W ) shall enter the collected data to an online system or shall be documented properly.

10.3 POST DISASTER EVALUATION MECHANISM

Disasters are always unexpected. Each disaster causes huge loss of human lives, live stocks and property as well. It is said that, every disaster repeats after a particular interval. Also lessons learnt from a particular disaster will help to plan for another potential hazard.

The DDMA (N W ) shall make special arrangements to collect data on a particular disaster irrespective of size and vulnerability. This post disaster evaluation mechanism shall be set up with qualified professionals and researchers and the collected data shall be thoroughly crosschecked and documented in the EOC for further reference.

10.4 MEDIA MANAGEMENT

Media Management is one of the core issues related to disaster management. Usually, in case of disaster, hundreds of media crew reaches the site even before the outside disaster management agencies and they assess the situation. The report they release on air is contradicting and creates panic. In order to control the situation certain arrangements shall be made by the D istrict. As a disaster is noticed the Incident Commander shall do the following measures to control the media:

1. Along with information diss emination to the vertical and horizontal agencies, press people also shall be called and given preliminary data based on assessment. This shall reduce the guesswork of the media people. 2. Only the state owned electronic, print media should be taken to the si te. More people mean more confusion and hazard in disaster management. 3. In every one hour , the Incident commander shall give press release in order to control false information to the outside world. 4. No media shall be allowed to air or print pictures of dead bodies with worst condition. There is a tendency to do so by the media to make sensitivity.

In a disaster situation, only the I ncident C ommander or his assignee in D istrict level will communicate with the media and provide brief, n o other parallel agency or ESF or voluntary agency involved in the D isaster M anagement shall give any sort of press briefings. Page 99 of 241 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - West ) - 011 - 2 5951182 (24 X 7)

CHAPTER - 11 COORDINATION MECHANISM FOR IMPLEMENTATION OF DDMP

There are a number of participants in a typical disaster relief operation. Participants may include; national government, local government, national and international humanitarian organizations, expert and volunteer rescue teams, third - party logistics providers, suppliers of goods used for disaster relief, and the affe cted people.

11.1 DEPARTMENT WISE ROLE OF PRIMARY AND SECONDARY AGENC Y

11. 1 .1 NORTH DELHI MUNICIPAL CORPORATION

N DMC will be involved in the following activities:  Search and Rescue operations  Providing Temporary Shelters  Public Information  Relief Distribution  Construction materials  Restoration of infrastructure

11.1 .2 D ELHI DEVELOPMENT AUTHORITY

DDA will be involved in the following activities:  Providing Temporary Shelters  Construction materials  Restoration of infrastructure

11.1 .3 DELHI F IRE SERVICES

Fire will be involved in the following activities:  Search and Rescue operations  Evacuation  Disposal of Dead (as per customs)

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11. 1 . 4 P UBLIC WORKS DEPARTMENT (PWD)

PWD will be involved in the following activities:  Construction materials  Restoration of infrastructure  Providing temporary shelters

11. 1 .5 CIVIL DEFENCE / NYKS/ NCC

Civil Defence / NYKS/ NCC will be involved for the assistance in the following activities:  Cordoning off area  Search and Rescue operations  Evacuation  First Aid O perations  Traffic Management & Security of properties  Relief Distribution

11. 1 . 6 D IRECTORATE OF HEALTH SERVICES (DHS)

DHS will be involved in the following activities:  Medical aid (Treatment of injuries and surgical operations)  Health and s anitation  Disposal of Dead ( as per customs)

11. 1.7 IRRIGATION AND FLOOD CONTROL DEPARTMENT

Irrigation and Flood Control Deptt. will be involved in the following activities:  Construction materials  Restoration of infrastructure

11. 1.8 MTNL

MTNL will be involved in the following activities:  Communication  Reception/ Information Centres  Restoration of infrastructure Page 101 of 241 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - West ) - 011 - 2 5951182 (24 X 7)

1 1. 1.9 DELHI JAL BOARD

Delhi Jal Board will be involved in the following activities:  Drinking Water arrangements  Restoration of infrastructure

11. 1.10 DELHI TRANSPORT CORPORATION

Delhi Transport Corporation will be involved in the following activities:  Provi ding vehicles  Transportation of materials, manpower etc

11. 1.11 TATA POWER DELHI DISTRIBUTION LTD . ( TPDDL )

TPDDL will be involved in the following activities:  Restoration of infrastructure  Provision of power

11. 1.12 CATS

Emergency ambulance services round the clock through trained paramedics who will be mainly performing following functions:  Assessing th e patients  Resuscitation  Stabilizing that includes clearing airway, control of bleeding and circulation, splintage etc  Rushing the patient to the suitable hospital  Paramedic services in case of disasters  Training of the public, students and others in emerg ency first aid  Maintaining round the clock control room, wireless connectivity with CATS control room numbers: 102/1099

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11. 1.13 INDIA RED CROSS SOCIETY

Indian Red Cross Society will be involved in the following activities:  Providing Temporary Shelters  Medical aid (Treatment of injuries and surgical operations)  Health and sanitation  Relief Distribution

11. 1.14 ST. JOHN AMBULANCE BRIGADE

St. John Ambulance Brigade will be involved in the following activities:  Providing first aid training  Amb ulance services  Relief Distribution

11. 1.15 DEPARTMENT OF REVENUE

Revenue Department will be involved in the following activities:  Public Information  Communication  Reception/ Information Centres  Food & Shelter  Relief/ Ex - gratia Distribution

11. 1.16 ARMY

Army will be involved in the following activities:  Search and Rescue operations  Evacuation  Traffic Management and Security of properties  Temporary Shelters  Disposal of Dead  Relief Distribution  Relief Supplies

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11. 1.17 AIR FORCE

Air Force will be involved in the following activities:  Search and Rescue operations  Aerial Reconnaissance  Evacuation  Disposal of Dead  Relief Distribution  Relief Supplies  Restoration of infrastructure

11. 1.18 NGOs / GRCs AND RWA s

Emerging trends in m anaging natural disaster s have highlighted the role of Non - Governmental O rganizations (NGOs) / Gender Resource Centers (GRCs) and Resident Welfare Associations (RWAs) as one of the most effective alternative means of achieving an efficient communications li nk between the disaster management agencies and the effected community. In typical disaster situation, they can be of help in preparedness, relief and rescue, rehabilitation and reconstruction and also in monitoring and feedback. The role of NGOs / GRCs and RWAs is a potential key element in disaster management. The NGOs / GRCs and RWAs operating at grassroots level can provide a suitable alternative as they have an edge over governmental agencies for invoking community involvement. This is chiefly because; t he NGO / GRC and RWA sector has strong linkages with the community base and can exhibit great flexibility in procedural matters vis - à - vis the government.

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CHAPTER 12 STANDARD OPERATING PROCEDURES (SOPS) & CHECKLIST

Disasters lead to loss of human lives on a large scale. If a formalized and timely response does not take place, the deat h toll can increase immensely. Therefore each district in coordination with various departments, formulates a District Response Plan consisting of 1 2 Emergency Support Func tion aries (ESFs) related to Com munication, Search and Rescue, Evacuation, L aw and O rder, M edical R esponse and Trauma Counseling, W ater supply, E lectricity, Warning and T ransport etc. All of these emergency functions consist of emergency plans that would be activated at the time of emergency.

The ESFs document outlines the purpose, scope, organization setup a nd Standard Operating Procedures (SOPs) for each function of operation that is to be followed by the respective ESF , when the Incident C ommander activa tes the response plan. Standard Operation Procedures (SOPs) provides a basic concept of the operations and responsibilities of Disaster Management Team, Nodal and Secondary agencies.

12.1 ESF RESPONSE ACTIONS, ORGANISATIONAL SETUP AND INTER RELATIONSHIPS

The Response plan establishes an organized setup to conduct ESF operations for any of the Natural and Manmade Disasters. It outlines an implementing framework of sharing resources as per the requirement within National and State level department will be en gaged to support during an emergency situation. The Response Plan has structured the response of all line department i.e. primary and supporting departments to be organized and function together with grouping capabilities, skills, resources, and authoritie s across the State and D istrict Government with the ESF plan. The plan unifies the efforts of State Departments and supporting agencies to be involved in emergency management for a comprehensive effort to reduce the effects of any emergency or disaster wit hin the state.

The ESF activates under the guidance of Incident Commander (Deputy Magistrate / Additional District Magistrate) who is also a head of Incident Response System (I R S). Under the I R S a team of 12 ESFs Nodal O fficers works together also called as Disaster Management Team (DMT). The members of Disaster Management T eam would also heads primary agency and simultaneously coordinate with the secondary agenc y . Each of the primary and secondary agencies would also comprise of quick response team train ed to carry out their functions at the

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response site. The success of ESF will be of critical importance and would reflect in the lives saved in the golden hour. Below a list of ESFs has been given which will activate at district level during emergency situ ation.

Table 12.1 : ESFs Activated at the Time of a Disaster NODAL ESF FUNCTION SUPPORTING AGENCIES AGENCY ESF - 1 Communication MTNL Private telecom/ Mobile operators DFS, Civil Defence, NDRF, CISF, Army, ESF - 2 Evacuation Delhi Police Irrigation & Flood Control Police, Civil Defense, NDRF, Army, Delhi Fire ESF - 3 Search and Rescue Department of Health, Irrigation & Flood Services Control Home Guards, Civil Defense, Army, ESF - 4 Law and Order Delhi Police CISF, Metro Police Medical Response CATS, GTB Hospital, Swami Dayanand Directorate of ESF - 5 & Trauma Hospital, Jag Pravesh Hospital, Indian Health Services Counseling Red Cross, Civil Defense, NSS ESF - 6 Water Supply Delhi Jal Board MCD, Irrigation and Flood Control Revenue Food & Civil Supply, Indian Red Cross, ESF - 7 Relief Department NGOs Debris and Road ESF - 8 MCD PWD, DJB, DDA, DMRC Clearance Help lines, Department of Information & Publicity, Department of ESF - 9 Warning MTNL, Press Trust of India, AIR, Revenue dissemination Doordarshan, Private Cable Operators ESF - 10 Electricity TPDDL TRANSCO, DERC Delhi Transport DTC, DMRC, Northern Railways, Civil ESF - 11 Transport Corporation Aviation, PWD, MCD Urban MCD, PWD, NDMC, Cantt. Board, DDA, ESF - 12 Equipment Support Development JAL Board

All ESFs have to assist the Incident Commander i.e. Deputy Commissioner at District level as per their assigned duties described in the SOP’s. A detailed organizational setup of all ESFs and team leaders has been given below.

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12.2 STANDARD OPERATING PROCEDURES (SOPs) FOR EMERGENCY SUPPORT FUNCTIONARIES (ESFs)

ESF 1: Communication

Nodal agency : Mahanagar Telephone Nigam Limited (MTNL)

Supporting agencies : NIC, Police/Revenue Wireless, HAM Reps, and private telecom/ Mobile Operators

Role: The MTNL is primarily responsible for restoration of communication facilities. The MTNL should ensure the smooth flow of information that can cater to the outreach in a time - sensitive manner at state level in response efforts.

Standard Operating Procedure (SOP)

Situation Assumptions: 1. There would be a congestion in the network because of increased calls to control rooms due to panic created in the community. 2. The initial reports on damage may not give a clear picture of the extent of damage to communication network. 3. The affected site may cut off from the state control rooms and the officials on site and find difficulty in communicating to the District/State EO C.

SOPs for Nodal Agency: 1. Team leader (TL) of Communication ESF will activate the ESF on receiving the intimation of occurrence of the disaster from the District EOC. 2. TL would inform Nodal Officers (NOs) of support agencies about the event and ESF activat ion. 3. TL would establish contact with the district EOC for First Information Report 4. TL requests for reports from local ESF contact persons (this would be the local office of ESF Nodal Agency) to understand the current situation and action taken 5. Based on inf ormation given by the supporting agencies, TL decides on the need to launch an assessment mission to estimate the extent of damage to telecom services and network as well as to come up with possible arrangements to establishing reliable and appropriate net work. Page 107 of 241 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - West ) - 011 - 2 5951182 (24 X 7)

6. TL communicates situation to supporting agencies and also requests to provide details on the status of equipment and infrastructure in the affected area(s). 7. TL informs the Incident Commander on the status of telecom services. 8. TL works out a plan of action for private telecom companies and convenes a meeting of all ESF members to discuss and finalize the modalities. 9. TL issues orders to establish systems and reports to District EOCs on the action taken. New phone numbers and details of contact perso ns would also be communicated. If required mobile exchanges would be deployed.(need explanation --- mobile exchanges) 10. TL gets the temporary telephone facilities established for the public. Prior information on this would be announced through media 11. HAM radio operators would be informed about the current requirements and coordination mechanisms shared. 12. TL monitors the situation and arranges emergency staff required to operate established systems. 13. TL sends the District Quick Response team at the affected site wi th the required equipments and other resources.

SOPs for Quick Response Team on Communication:

1. The QRT (Quick Response Team) members will reach to the nodal office as soon as they will get instructions from the TL. 2. Once the QRTs receive any intimation fr om the nodal officer to reach at the site they would rush to the site. 3. At the emergency site QRT members will take stock of the situation from the IC and would also know about their counter parts. 4. QRTs would assess the ground situation and would send secto ral report to the District ESF agency. 5. A sectoral report would contain following:  An assessment of overall damage, listing specifically:  Overhead route damage (in miles/kilometers).  Cable damage (in yards/meters).  Specific equipment damaged.  Establish a temporary communication facility for use by the public 6. Identify requirements of manpower, vehicles and other materials and equipments Give priority and concentrate on repairs and normalization of communication system at disaster - affected areas.

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 Begin restoration by removing and salvaging wires and poles from the roadways with the help of casual laborers.  Carry out temporary building repairs to establish a secured storage area for the s equipments and salvaged materials.  Report all activities to head of fice  Begin restoration by removing and salvaging wires and poles from the roadways through recruited casual laborers.  Establish a secure storage area for incoming equipments and salvaged materials.

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ESF 2: Evacuation

Nodal agency: Delhi Police

Supporting agencies: DFS, Civil Defence, NCC, Army

Role: The ESF on evacuation is primarily responsible for establishing evacuation plans, identification of fastest evacuation routes and alternate routes and coordinating evacuation logiest IRS during field operations.

Standard Operating Procedure (SOP)

Situati on Assumptions: 1. Most of the buildings would be damaged and would not remain serviceable. 2. Many structures would be damaged and there would be an urgent need to evacuate.

SOPs for Nodal Agency: 1. Team leader (TL) of Evacuation ESF would activate the ESF on receiving the warning of the disaster from District EOC. 2. TL would inform Nodal Officers (NOs) of supporting agencies about the event and ESF activation. 3. TL will direct the QRTs to be deployed at the affected site. 4. TL will gather information on availability of predefined evacuation routes. 5. Where the predefined evacuation routes are not available, the nodal officer would coordinate through District EOC with other ESFs nodal officers and the support agencies about clearing of routes and identifying alternate routes.

SOPs for Quick Response Team on evacuation: 1. The QRT members will reach the nodal office as soon as they get instructions to do so from the TL. 2. Once the quick response teams receive an order from the nodal officer for reaching the site they would rush to the site. 3. On reaching at the site the QRT members will take stock of the situation from the Incident Management Team at the site and their counter parts. 4. The quick response teams with the help of local task forces will start evacuating peoples to safe shelters or open areas. 5. The QRT members should concentrate more on evacuation in areas that have been worst affected by the disasters. 6. Reporting about all the activities to head office. Page 110 of 241 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - West ) - 011 - 2 5951182 (24 X 7)

ESF 3: Search & Rescue

Nodal Agency: Delhi Fire Service

Support agency: Police, Civil Defence, NCC, Army and Health Reps

Role: Search and Rescue operations are one of the primary activities taken up in a post disaster situation. The promptness in these operations can make a remarkable difference in the amount of loss of life and property.

Standard Operating Procedure (SOP) Situation Assumptions: 1. Local community task forces will initiate search and rescue at residential level 2. Spontaneous volunteers will require coordination 3. Access to affected areas will be limited. 4. Some sites may be accessible only through air routes only

SOPs for Nodal Agency: 1. IC will call the TL of Primary Agency and get the ESF activated. 2. TL of primary agency will call nodal officers of supporting agencies. 3. TL would activate the District Quick Response Team. 4. Quick Assessment of the S& R operations through Aerial surveys 5. Assessments of the specific skill sets and the other equipments required. 6. Using IDRN network to check and map the availability of resources in and round the disaster site.

SOP for Quick Response Team on Search & Rescue: 1. Assessment of damage (locations, number. of structures damaged, severity of damage) 2. The QRTs will be deployed at the affected site. 3. Enlisting the types of equipment required for conducting the S&R 4. QRTs will report the situation and the progress in response activities to the respective EOCs.

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ESF 4: Law and Order

Nodal Agency: Delhi Police

Support Agencies: Home G uards, Civil Defense, Army, Home Reps, CPMF

Role: The ESF on Law and Order maintains the law and protects the property and valuable commodities. It is mainly responsible to control crowd and avoid riots situations.

Standard Operating Procedure (SOP) Situation Assumptions: 1. There would be panic and p eople will gather at a place. 2. The crowds may go out of control. 3. Riots may also take place. SOPs for Nodal Agency: 1. IC will call the TL of Primary Agency and get the ESF activated. 2. TL of primary agency will call nodal officers of supporting agencies. 3. TL would activate the District Quick Response Team. 4. The QRTs will be deployed at the affected site. 5. Cordoning of area to restrict movement of onlookers, vehicular and pedestrian traffic should be done. 6. Any additional requirements at site to be taken care of.

SOP for Quick Response Team on Law and order: 1. Quick assessment of law and order situation in affected areas 2. Support and coordinate with Local Administration 3. Prepare updates on the law and order situation every 4 - 6 hours and brief the authorities 4. Controll ing situations like rioting and looting, and cordon off sensitive areas 5. QRTs will guide property and valuables in affected areas. 6. Control and monitor traffic movement. 7. QRTs will provide diversion of traffic on alternate routes as and when it is necessary. 8. The QRTs will also provide information about traffic flow along various corridors, especially heavy traffic or congested roads. 9. QRTs will communicate to police control rooms, details on the field activities including deployment and reinforcement of staff a nd resources and communicate nature of additional requirements.

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ESF 5: Medical Response & Trauma Counseling

Nodal Agency: District Health Department

Support Agencies: CATS, Indian Red Cross, Civil Defence, NSS CATS, DHS, Indian Red Cross, Civil Defence, NSS

Role: The ESF on Medical Response and Trauma Counseling will look after emergency treatment for the injured people immediate after the disaster take place.

Standard Operating Procedure (SOP) Situation Assumptions: 1. Emergency Medical services will be required by affected population 2. Likely outbreaks of epidemic diseases after the disaster. 3. Hospital services would be affected

SOPs for Nodal Agency: 1. IC will call the TL of Primary Agency and get the ESF activated. 2. Team leader (TL) of primary agency will call nodal officers of supporting agencies. 3. In coordination with the transportation ESF, it will ensure a critical number of medical professionals to be reached at the site including specialists from other Districts. 4. If temporary housing arrang ements are being made for the affected population, the ESF must ensure high standards of sanitation in settlements in order to reduce epidemic outbreak. 5. Ensuring the provision and continuous supply of medical facilities (medicines, equipments, ambulances, doctors and manpower etc) required at the disaster affected site and the hospital health centers catering to disaster victims. 6. In case of orthopedic care required in disasters like earthquakes the immediate response would have to be complimented by a follow up treatment schedule for a majority of the patients in/ near their place of residence. 7. Trained professionals should be mobilized by psychosocial support. 8. Ensuring setting up of temporary information centers at hospitals with the help of ESF throug h help lines and warning dissemination system. 9. TL will coordinate, direct, and integrate state level response to provide medical and sanitation health assistances. 10. On the recommendations of the EOC, the TL also responsible to : i) Send required medicines, va ccines, drugs, plasters, syringes, etc.

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ii) Arrange for additional blood supply. Send additional medical personnel equipped with food, bedding and tents etc. iii) Send vehicles and any additional medical equipment.

SOP for Quick Response Team (QRT) on Medical Response and Trauma Counseling:

1. QRTs will provide situation and progress report s on the action taken by the team to the respective EOCs 2. QRT’s will assess type of injuries, number of people affected and possible medical assistance needs 3. QRTs will ensure timely response to the needs of the affected victims such as:

 Establishing health facility and treatment centers at disaster sites.  Providing medical services as reported by the District Civil Surgeon with District EOC and State EOCs.  Procedures should be clarified in between  Peripheral hospitals  Private hospitals  Blood banks  General hospitals and  Health services established at transit camps, relief camps and affected villages. 4. QRTs should maintain check posts and surveillance at each railway junction, ST depots and all entry and exit points from the affected area, especially during the threat or existence of an epidemic.

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ESF 6: Water Supply

Nodal Agency: Delhi Jal Board

Support Agency: MCD, Irrigation and Flood Control

Role: The ESF on drinking water and water supply will ensure provision of basic quantity of clean drinking water and water for other purposes in a manner that does not allow the spread of diseases through the contamination of water. Standard Operating Procedure (SOP) Situation Assumptions:

1. Existing water storage bodies will be damaged and unusable. 2. There would be an urgent need of water to assist victims in rescue operation. 3. Break down of sanitation system. 4. Contamination of water due to outflow from sewers or due to breakage of water pipelines.

SOPs for Nodal Agency:

1. Team leader (TL) of ESF on Water Supply will activate the ESF on receiving the intimation of the disaster from District EOC. 2. TL would inform Nodal Officers (NOs) of support agencies about the event and ESF activation. 3. TL will ensure special care for women with infants and pregnant women. 4. Provide for sending additional support along with food, bedding, tents 5. Send vehicles and any additional tool s and equipments needed.

SOP for Quick Response Team (QRT) on Water Supply:

1. QRTs will ensure that supply of drinking water is made available at the affected site and relief camps 2. QRT’s will ensure the temporary sewerage lines and drainage lines are kept separate. 3. QRTs will report the situation and the progress on action taken by the team to the EOC. 4. QRTs will intimate their TL of the additional resources needed. 5. Carry out emergency repairs of all damages to water supply systems. Page 115 of 241 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - West ) - 011 - 2 5951182 (24 X 7)

6. Assist health authorities to identify appropriate sources of potable water. 7. Identify unacceptable water sources and take necessary precautions to ensure that no water is accessed from such sources, either by sealing such arrangements or by posting the dep artment guards. 8. Arrange for alternate water supply and storage in all transit camps, feeding centers, relief camps, cattle camps, and also the affected areas, till normal water supply is restored. 9. Ensure that potable water supply is restored as per the st andards and procedures laid down in “Standards for Potable Water”. 10. Plan for emergency accommodations for staff from outside the area. 11. QRTs will ensure timely response to the needs of the affected victims. 12. QRTs will set up temporary sanitation facilities a t the relief camps.

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ESF 7: Relief (Food & shelter)

Nodal Agency: Department of Revenue

Support Agency: Department of Food and Civil Supplies, Indian Red Cross, NGOs

Role: In the event of a disaster there would be a need of disbursing relief materials due to massive destruction of life and property taken place. The ESF on Relief should ensure coordination of activities involving with the emergency provisions of temporary shelters, emergency mass feeding and bulk distribution of relief supplies to the disaster victims as also the disaster managers and relief workers.

Standard Operating Procedure (SOP) Situation Assumptions:  Probability of shortage of a critical resources  Immediate assistance to the communi ty at the time of resource shortage particularly when affected area is larger.

SOPs for nodal agency:  TL will activate the ESF on receiving the information of the disaster from District EOC.  TL would inform Nodal Officers (NOs) of support agencies about the event and ESF activation.  TL will coordinate with all state and district level suppliers as identified with under IDRN.  TL with coordinate with other ESFs related to transportation, debris and road clearance to ensure quality supply chain management of relief materials.  Ensuring composite relief with availability of complimentary relief material.

SOP for Quick Response Team (QRT) on Relief: 1. QRTs will report to site of the relief camps 2. QRTs will be responsible to management and distribute relief items to the affected victims 3. QRT’s will be responsible for reporting the progress on action taken by the team to the EOC. 4. QRTs will provide information to their TL about the need of additiona l resources. 5. Clearing of the areas to establish relief camps 6. Setting up relief camps and tents using innovative methods that can save time

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7. Assist local authorities to set up important telecom and other service related facilities 8. Initiate, direct and mark et procurement of food available from different inventories and ensuring food supplies to the affected population 9. Preparing take - home food packets for the families 10. Ensuring distribution of relief material to the all the people including vulnerable groups of the target area such as women with infants, pregnant women, children, aged people and handicapped. 11. Ensuring support to Local Administration 12. Locating adequate relief camps based on damage survey 13. Develop alternative arrangements for population living in s tructures that might be affected even after the disaster

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ESF 8: Debris and Road Clearance

Nodal Agency: Municipal Corporation of Delhi

Support Agencies: PWD, DJB, DDA, DMRC

Role: The importance of this ESF emanates from the fact that most large - scale hazards such as earthquakes, cyclones, and floods primarily affect the building structures.

Standard Operating Procedure (SOP) Situation Assumptions : 1. Access to disaster - affected area would depend upon the re - establishment of ground and water routes. 2. Early damage assessment may be incomplete, inaccurate and general. A rapid assessment may be required to determine response time. 3. Engineers and masons may be required in large scale for the inspection of present buildings

SOPs for Nodal Agency: 1. Team leader (TL) will activate the ESF on receiving the information of the disaster from District EOC. 2. TL would inform Nodal Officers (NOs) of support agencies about the event and ESF activation. 3. TL will coordinate wi th the supporting agency to mobilize equipments from the ware houses through IDRN database 4. The respective supporting agencies will contact their respective personal to move the equipments to central warehouse 5. The equipments like JCB, concrete cutters ide ntified as per the need will be transported to the site. 6. As per the information the nodal officer of Debris road clearance will make an assessment on of the damages of roads and built structures at the site and surrounding areas 7. The nodal officers of Sup porting Agencies will immediately start debris clearance operation to enable movement to the affected site. 8. Review of the current situation is taken up by the nodal agency to update the support agencies and to delegate their respective personnel to take p recautionary measure to plan de - routes for the transportation ESF’s to be operational 9. All supporting agencies will inspect the road and rail network and structures within the disaster site and surrounding. Page 119 of 241 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - West ) - 011 - 2 5951182 (24 X 7)

10. TL will also ensure proper corpse disposal and post mortem by coordinating with ESF on medical response.

SOP for Quick Response Team on Equipment support, debris and Road Clearance:

1. Damage assessment including locations, number of structures damaged and severity of damage 2. The QRTs will be deployed at the affected site. 3. Enlisting the types of equipment as compiled from IDRN resource inventory required for conducting the debris clearance 4. The QRTs will report the situation and the progress in response activities to the respe ctive EOCs. 5. Undertake construction of temporary roads to serve as access to temporary transit and relief camps, and medical facilities for disaster victims. 6. Repairing of all paved and unpaved road surfaces including edge metalling, pothole patching and an y failure of surface, foundations in the affected areas by maintenance engineer's staff and keep monitoring their conditions.

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ESF 9: Help Lines, Warning Dissemination

Nodal Agency: D epartment of Revenue

Support Agencies: Department of Information & Publicity, MTNL, Press Trust of India, AIR, Doordarshan, Private Cable Operators Role: The ESF on help lines and warning dissemination should process and circulate information about the welfare of citizens of affected area and m anaging the tremendous flow of information. The help lines will be responsible for providing, directing and coordinating logistical operations.

Standard Operating Procedure (SOP) Situation Assumptions: 1. There may be a flood of information and confusion abo ut the injured population. 2. The communication with affected area may be partially impaired.

SOPs for Nodal Agency:

 IC will call the TL of Primary Agency and get the ESF activated.  TL of primary agency will call nodal officers of supporting agencies.  TL would activate the District Quick response Team.  The QRTs will be deployed at the affected site.  QRTs will report the situation and the progress in response activities to the respective EOCs.  Sending flash news of latest updates/donation requirements for disaster area all over the state  Assisting the EOC in providing updated information to national as well as at the District level.  Setting up of toll free numbers for emergency information assistance.

SOP for Quick Response Team on Help Lines, Warning Diss emination:

1. The QRT members will reach to the nodal office as soon as they will get instructions. 2. QRT teams would reach to the site immediately after receiving instructions from the nodal officer 3. On the site QRT members will take stock of the situation f rom the IC at the site and their counter parts. 4. The QRTs will coordinate, collect, process, report and display essential elements of information and facilitate support for planning efforts in response operations. Page 121 of 241 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - West ) - 011 - 2 5951182 (24 X 7)

ESF 10: Electricity

Nodal Agency: TPDDL

Support Agencies: TRANSCO, DERC

Role: The ESF on electricity will facilitate restoration of electricity distribution systems after a disaster. In the event of a disaster there would be major electricity failure and many power stations damaged. Standard Operating Procedure (SOP) Situation assumptions: 1. Prolonged electricity failure. 2. The affected victims may be panicked 3. Halt of all activities specially jamming communication - networking systems in the affected site.

SOPs for Nodal Agen cy: 1. IC will call the TL of Primary Agency and get the ESF activated. 2. TL of primary agency will call nodal officers of supporting agencies. 3. TL would activate the District Quick response Team. 4. The QRTs will be deployed at the affected site. 5. TL will dispat ch emergency repair teams equipped with tools, tents and food.

SOP for Quick Response Team on electricity: 1. The QRT members will reach the nodal office as soon as they get instructions to do so from the TL. 2. QRT members would reach to the site immediately after receiving instructions from the nodal officer 3. On the site QRT members will take stock of the situation from the IC at the site and their counter parts. 4. The QRTs will coordinate, collect, process, repor t and display essential elements of information and facilitate support for planning efforts in response operations. 5. Begin repairing and reconstruction work 6. Assisting hospitals in establishing an emergency supply by assembling generators and other emergency equipments, if necessary. 7. The members of QRTs will establish temporary electricity supplies for other key public and private water systems. 8. The members of QRTs will establish temporary electricity supplies for transit camps, feeding centers, relief camps, District Control Room and on access roads to the same. 9. The members of QRTs will establish temporary electricity supplies for relief material go downs. 10. Compile an itemized assessment of damage, from reports made by various electrical receiving centers and sub - centers. 11. Report about all the activities to the head office.

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E SF 11: Transport

Nodal Agency: Delhi Transport Corporation

Support Agencies: DMRC, Northern Railways, PWD, and MCD

Role: The ESF on Transport should ensure smooth transportation links at state and district level. Within the disaster context, quick and safe movement of material and humans are a priority. It should coordinate the use of transportation resources to support the needs of emergency support forces requiri ng transport capacity to perform their emergency response, recovery and assistance missions. Standard Operating Procedure (SOP) Situation assumptions : 1. The state civil transportation infrastructure will sustain damage, limiting access to the disaster area. 2. Access will improve as routes are cleared and repaired. 3. The movement of relief supplies will create congestion in the transportation services. SOPs for Nodal Agency: 1. TL of Transportation ESF will activate the ESF on receiving the intimation of the disas ter from District EOC. 2. TL would inform Nodal Officers (NOs) of support agencies about the event and ESF activation. 3. TL establishes contact with the district EOC for FIR 4. TL requests for reports from local Transportation ESF contact person 5. TL communicates s ituation to support agencies and requests for detailed information on the status of transportation infrastructure in the affected area(s). SOP for Quick Response Team on Transport: 1. The QRT members will reach to the nodal office as soon as they will get instructions to do so from the TL. 2. As quick response teams will receive instructions from the nodal officer they would reach to the site immediately. 3. QRTs would report the situation and the progress on action taken by the team to the respective EOCs 4. QRT w ill send a requirement schedule for the different modes of transportation e.g. trucks, boats, helicopters to be put on stand - by. 5. QRTs will ensure timely re - establishment of the critical transportation links. 6. The members of QRTs will establish temporary electricity supplies for relief material go downs. 7. Compile an itemized assessment of damage, from reports made by various electrical receiving centers and sub - centers. 8. Reporting about all activities to the head office.

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Table 12.2: SOPs for Community Task Forces

Task Force Secondary Primary Group Search and To trace and locate people who are Administering primary health care to Rescue physically trapped and distressed, rescued victims people in the buildings and houses etc. Assisting the sanitation group in carcass disposal and the cremation of dead To move out these people to the safe bodies locations identified in advance and to Coordination with the evacuation team organize further care to shift rescued persons to safe shelters in case of recurring heavy rains First Aid and To provide primary health care to the Assisting the sanitation team to Health ill or injured until more advanced care inoculate against water borne and other is provided and the patient is dis eases transported to a hospital Assisting the communication team to disseminate precautionary information on post - disaster health hazards and remedies Water Restoring and maintaining the water Assisting the sanitation team in ensure supply and minimum quality and that there is enough water stored in quantity parameters buckets at latrines and for bathing Assisting the sanitation team in deciding the location for the construction of latrines away from ground water sources Assisting the shelter group to ensure that there is suffi cient water stored in the water tank in the safe shelter Sanitation To ensure that the minimum basic Assisting the shelter team to ensure that facilities such as temporary toilets and water spouts and water harvesting tanks common bathing units are constructed at the safe shelter are clean and near the relief camp, that these functional facilities and the surroundings are kept cl ean, garbage disposed, dead bodies Assisting the relief group to e nsure that cremated and that normal drainage containers for storing water are clean, systems function smoothly narrow necked and covered Relief To establishing contact with the Co - ordinating with the shelter group in Coordination District Control Room and the distribution of material for the organising the distribution of construction of temporary shelters assistance in terms of food, water, Assisting the shelter group to ensure that medicines and so on, in a fair and the safe shelter is well stocked in terms equitable manner of dry food, water and so on in order to cater for the needs of evacuees after a cyclone or flood warning has been issued

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Warning and To ensure that: (a) the warning of the Assisting the rel ief group in communication impending disaster reaches every disseminating information about the single household, thereby allowing quantity and type of ration to be people to take timely action to prote ct distributed for each distribution cycle their lives and property (b) accurate information is provided regularly as Assisting the sanitation group in raising events unfold (c) information flows awareness about water borne diseases quickly and reliably upwards to and vaccination programs District level and downwards from District level to Community/ Neighbourhood/ Village level.

Evacuation and To construct/identify maintain and Assisting the communities in accessing Temporary make repairs to the flood shelter, to compensation Shelter evacuate people on receipt of a Management warning and to make all the necessary Assisting the relief group in stocking up arrangements to accommodate dry food, medicines, water and evacuees during a flood. temporary shelter materials Assisting the sanitation group in the construction of latrines, soak pits and drainage channels

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ANNEXURE - I

DISTRICT PROFILE

Total Area 35 Sq. Km.

Population 2,246,311 Total population (Census 2011) (Male = 1,200,468 & Female = 1,045,843)

Population Growth 26.73% (2011), 62.92% (2001)

8,298 per sq. km. (2011) Density of population

Male - Female Ratio 1000:886 (2011)

Literacy Rate 86.09% (2011)

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Annexure - II

CRITICAL PROFILE IN NUTSHELL

S. No. Item name Total numbers 1. Villages 2 7 2. RWAs 174 approx. 02 1. Mangol Puri 3. Industrial Areas 2. Wazirpur

4. JJ Cluster 07 5. Market Traders Associations 11 6. Govt. Hospitals 0 5 7. Private Hospitals 1 2 Dispensaries (including SEED 8. 89 PUHC, M&C W) 9. Maternity Homes 02 10. Private Nursing Homes 146 11. Colleges 14 12. Bus Depot 07 13. Night Shelters 22 14. Water Treatment Plants 01 15. Sewage Treatment Plant 01 16. Power Stations of TPDDL 17

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Annexure - III

FIRE STATIONS IN DISTRICT NORTH - WEST

S. No. Sub - Division No. of Fire Stations Name of Fire Station

1. Kanjhawala NIL -

1. Rohini Sec - 5 2. Rohini 2 2. Mangol Puri 1. Wazir Pur 2. 4. Saraswati Vihar 3 3. Madhuban Chowk

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Annexure - IV

POLICE STATIONS IN DISTRICT NORTH - WEST

S. No. Sub Division No. of Police Stations Name of Police Station

1 1. Kanjhawala 1. Kanjhawala 1. Sultanpuri 2. Aman Vihar 3. Begampur 2. Rohini 7 4. Mangolpuri 5. Vijay Vihar 6. Rohini South 7. K.N. Katju Marg 1. Keshav Puram 2. 3. Bharat Nagar 4. Rani Bagh 5. Subhash Place 3. Saraswati Vihar 9 6. Morya Enclave 7. Rohini North 8. Prashant Vihar 9. Shalimar Bagh

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Annexure - V

VILLAGES IN DISTRICT NORTH - WEST

S. No. Name of the Sub Division Name of the Villages 1. Kanjhawala 2. Karala 3. Nizampur 4. Sawada 5. Ladpur 6. Mohhamadpur Majri 7. Tatesar 1. Kanjhawala 8. Jounti 9. Punjab khore 10. Qutubgarh 11. Jatkhod 12. Chandpur 13. Budhanpur majra 14. Salahpur majra 15. Garhi Rindhala 1. Mangol pur Khurd 2. (Pati Nithari) 3. Sultan Pur Mazra 2. Rohini 4. Ranikhera 5. Madanpur Dabas 6. Begumpur 7. Mubarakpur Dabas 8. Kirari Suleman Nagar 9. Rasul Pur

1. Yakut Pur 16. Saraswati Vihar 2. Salem pur mazra madipur 3. Chokri Mubarkabad

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Annexure - VI

GOVT. HOSPITALS/ DISPENSARIES/ PRIVATE NURSING HOMES/PRIVATE HOSPITALS IN DISTRICT NORTH - WEST

GOVT. HOSPITAL

S. No. Name & Address of Hospital Phone No. 27921117 1. Sanjay Gandhi Hospital S Block Mangol Puri Delhi - 83 27916664 2. Baba Sahab Ambedkar Hospital Sec - 6 Rohini New Delhi 27055585 Attar Sain Jain Eye General Hospital Near Britania Chowk Lawrance 3. 27188342 Road Delhi - 35 Bhagw an Mahaveer Hospital Govt Hospital Delhi Guru Harkishan Marg 4. 27034537 Pitam pur Delhi - 110088 Deep Chand Bandhu Hospital, GNCTD, Kokiwala Bagh, Ashok Vihar, 5. 27305953 Phase – IV, Delhi – 11 00 52. 6. Muni Maya Ram Jain Hospit al, KD Block Pitampura Delhi 2731 7402

LIST OF PRIVATE HOSPITALS

S. No. Name & Address of Private Hospitals Phone No. Bhagw an Mahavir Hospital Sector 14 Extension, Near Madhuban 1 27550441 Chowk, New Delhi, Delhi 110085 2 Fortis Healthcare Ltd. A Block shalimar bagh new delhi 45302202 3 Jivodaya hospital Ashok Vihar, Phase - I, Delhi - 27253204 4 Saroj Super Specialty Hospital Maduban Chowk Rohini - 85 27903333 5 Jaipur Golden Hospital Institutional Lory Sec Rohini - 3 Delhi - 85 27907324 6 Rajiv Gandhi Cancer Hospital S ec - 5 Rohini delhi - 85 27050111 8 Max Super Specialty Hospital FC - 50 CNG Block Shalimar Bagh Delhi 66422222 9 Bhagwati Hopital Rohini Sec - 13 Delhi - 85 27868935 10 Braham Shakti Hospital, Budh Vihar, Delhi 27531683 11 Savitri Hospital, Kanjhawala, Delhi 9818709813 12 Cygnus MLS, Rama Vihar, Delhi 9999655155 13 Maharja Agarsen Hospital, Sec - 22, Rohini, Delhi 4077 7666

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DISPENSARIES

S. Address of Dispensaries Phone Name No No. H - Block, (Near Mont Fort School) Phase - 1, 27224165 1. DGD Ashok Vihar, Ashok Vihar, Delhi - 52

2. DGD Jai Dev Park 144 A Madan Park ,Jai Dev Park, Delhi - 26 28313111 3. DGD Jaunti Village, Jaunti, Delhi - 81 25951922 C - 7 Block C - 7, Keshavpuram, Near 27188270 4. DGD Keshavpuram Gurudwara, Delhi - 35 5. DGD Kirari Village Kirari, Delhi - 86 25967788

6. DGD Madan Pur Dabas Madan Pur Dabas Village, Delhi - 81 25951099

7. DGD Majra Dabas Village Majra Dabas, Delhi - 81 27755536

N - Block, Mangolpuri, Resettlement Colony, 27922997 8. DGD Mangolpuri Delhi - 83 9. DGD Nizampur Village Nizampur, Delhi - 81 25952916

B - Block, Prashant Vihar, Near Agarwal 27562092 10. DGD Prashant Vihar Dharmshala, Delhi - 85

11. DGD Rani Khera Vill. Rani Khera, Delhi - 81 25954508

12. DGD Rohini Court Address: - Rohini Court Complex, Delhi - 85 27552550 13. DGD Saraswati Vihar C - Block, Saraswati Vihar, Delhi - 34 27023849 14. DGD Savda Ghevra Savda Ghevra, Delhi - 81 Near Bhagwati Hospital, DGD Building, 27867278 15. DGD Sector - 13, Rohini Sector - 13, Rohini, Delhi - 85 16. DGD Sector - 8 Rohini C - 8, Near Church, Rohini, Delhi - 85 27940061

17. DGD Shakurpur Block - I, DDA Resettlement Colony, Delhi - 34 27187380

DGD Shalimar Bagh AC - 1, Shalimar Bagh, Delhi - 52 27487505 18. AC - Block DGD Shalimar Bagh BB - BB Block, Shalimar Bagh, LIG Flats, Delhi - 27486246 19. Block 52 B - 3 Block, Resettlement colony, Sultanpuri, 25968044 21. DGD Sultanpuri Delhi - 83 DGD Wazirpur Industrial Wazirpur Ind. Area, Delhi - 52 22. 27373814 Area DGD Wazirpur J.J. K - Block, Wazirpur, J.J. Colony, Delhi - 52 27306145 23. Colony

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SEED PUHC

S. Contact No. Name of Seed PUHC Address No. Seed PUHC Aman Vihar Plot no. 89, Khasra No. 518, 25180543 1 Pratap Vihar - II, Suleman Nagar, Kirari, Delhi - 86 Seed PUHC Begumpur Near Indraprastha Public School, 27581424 2 Delhi - 86 3 Seed PUHC Budh Vihar Ph - I, V - 26, Budh Vihar, Delhi - 86 27531895 Seed PUHC Inder Enclave - II Plot No. B - 117, Inder Enclave - II, 4 Delhi – 110086 Seed PUHC Laxmi Vihar C - 1/1, Khasra No. 21/8, Prem 5 Nagar - III, Suleman Nagar, Kirari, DL - 86 6 Seed PUHC Prem Nagar II U - 1686, Prem Nagar - II, Delhi - 86 25186103 Seed PUHC Prem Nagar III B - 41, Agar Nagar, Prem Nagar - 7 III, Delhi - 86 Seed PUHC Pratap Vihar Plot No 89, Khasra No. 518, Kirari 8 Suleman Nagar, Pratap Vihar, Delhi

Aam Aadmi Mohalla Clinic: -

S. No. Area & Location of M&CW Center Phone No. Shakurpur Maternity Home; Address: - G Block 1. 27151078 Shakurpur delhi Haiderpur Maternity Home; Address: - In side 2. 27492414 aurvedic disp. Haiderpur village delhi 83

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MOTHER & CHILD WELFARE CENTER

S. Area & Location of M&CW Center Phone No. No. Satyawati Colony M&CW Centre; Address: - Near MCD 1. Priamary School Satyawati Park Behind Laxmi Bai College Delhi 27308107 52 MCW Rohini Sec.07; Address: - in the premises of Lal Hansraj 2. 27044007 poly clinic Pkt D 16 Sctr.07 Rohini Delhi 85 MCW Rohini Sec.03; Address: - G - 26, near DDA Sports 3. 27510385 Complex Sec - 3 Rohini Keshav Puram M&CW Centre; Address: - Behind MCD Pramary 4. 27153266 School C - 7 Keshav Puram Delhi 34 Naresh Kumar Goyal M&CW Centre (Ram pura Centre); 27395521 5. Address: - Near MCD Priamry Jai Mata Market Delhi 34 Rani Bagh M&CW Centre; Address: - Near Community center 6. 27308107 sant nagar road Shakurbasti,rani bagh delhi - 34 Shakurpur E block M&CW Centre; Address: - E Block, Near 7. 27183448 Samrat Cinema Wazirpur M&CW Centre; Address: - Adjacent to police station 8. 27435615 Ashok Vihar Phase - I Pitampura M&CW Centre; Address: - near MCD Primary school 9. 27344119 UU Block Delhi 34 MCW Budh Vihar; Address: - M&CW Center MCD Budh Vihar 10. 27531716 Phase I near MCD Primary School Delhi - 86 MCW Mangolpuri A - Block; Address: - A block Mangolpuri N 11. 27923558 Delhi 83

12. MCW Mangolpuri S Block; Address: - S B lock Mangolpuri Delhi 27911080

MCW Sultanpuri C block; Address: - Engineering Works Deptt 13. Office,C Block Sultanpuri Delhi MCW Sultanpuri F block; Address: - F Block Janta qtr(Near 14. MC Primary School) Sultanpuri delhi 41

15. MCW Karala; Address: - Village Karala

16. MCW Ghevra; Address: - Village Ghevra

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LIST OF APPROVED DIAGNOSTIC CENTERS IN NORTH - WEST DISTRICT

S. Name of the Diagnostic centre Location No 1 Adhunik Diagnostic Centre 4, (FF) JD Market, Pitam Pura , Delhi - 110088

2 Annand Imaging IA/22A MiG, Ashok Vihar. Phase - I Delhi - 110052 3 CD Diagnositc (Sunder Lal Jain Ashok Vihar, Phase - III, Delhi - 110052 Hospital ) 4 Classic Diagnostic Lab IA/16B, Ashok Vihar Phase - I Delhi - 110052

5 Echo and Colour Doppler Centre C - 1/16 Ashok Vihar. Phase - 11 Delhi - 110052 6 Ganesh Diagnostics & Imaging A - 1/109, Sector - 8 Pocket – A Near Deepali Chowk Centre (P) LTD. Rohini. Delhi - 110085 7 Nanda Diagnostic Centre ED - (A & 31A Madhuban Chowk , Pitam Pura. Delhi - 110088 8 Sachdeva Diagnostics Pvt. Ltd. E - 991, Saraswati Vihar. New Delhi - 110034 9 Shree the Physiotherapy Clinic C - 509, Saraswati Vihar (facing Main C - Block Park), Pitampura, New Delhi - 110034 10 Arham Path Lab. AD - 23A, Outer Ring Road, Pitam Pura. New Delhi - 110034 11 Dewan Medical Centre SD - 219 Pitampura. Delhi - 88 12 Nasa Scan Centre (P) LTd. Plot No. 38, Pocket C - 9, Sector - 8, Rohini Delhi - 110085 13 Shalimar Diagnostic Centre Ad - 130 - A Shalimar Bagh Delhi - 110088

14 Dr. Aggarwal Diagnostics Pocket G - 29/62 Sector - 3, Rohini Delhi

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L ist of Approved Blood Bank in District North - West

S . Name of the Blood Bank Address No. 1 Blood Bank Sanjay Gandhi Memorial Hospital, Mangolpuri. Delhi - 110083 2 Blood Bank Baba Saheb Ambedkar Hospital Sector - 6 Rohini, Delhi 3 L ions Blood Bank Ak - 100 Shalimar Bagh. New Delhi - 88 4 Blood Bank Jaipur G olden Hospital , Sector - 3, Rohini New Delhi - 110085 5 Blood Bank Ranjiv Gandhi Cancer Hospital Rohini, Delhi - 110085 6 Blood Bank Braham Shakti Hospital Research Centre. U - 1/78 Budh Vihar, New Delhi - 110041 7 Blood Bank Saroj Hospital & Heart institute Sector - 14 Rohini, Madhuban Chowk, new Delhi - 110085 8 CD Diagnostic CT Scan Sunder Lal Jain Hospital, Ashok Vihar Delhi - 52 Centre 9 Ganesh Diagnostic & 109 Pocket A1, Sector - 8 Rohini Near Deepali Chowk New imaging Centre, Delhi - 85 Clinical Laboratory and Radiology investigations including Histopathology, PFT. OPG. EEG, EMG, NCV, VEP, Holter, Mammography and Bone Densitometry 10 Premadhar Research In ayurveda - Naturopathy. Yoga Sciences, Deep Vihar, institute and Hospital Prahladpur Road, Pooth Kalan (Opp.Sec - 24 Rohini) Delhi42 Indian System of Medicine 11 Rajiv Gandhi Canc er Sector - 05 Rohini. Delhi - 85 Specilized Purpose – Cancer institute & Research Diagnosis. Cancer Chemotherapy and Radiotherapy Centre 12 Saral Advanced Shakti Vihar, Delhi - 34 MRI Centre & Nuclear, Med. Lab; Diagnostic PVt. LTD. E - 1073 Saraswati Vihar, Delhi - 34 Neurological Lab Investigations, Nuclear Medicine Laboratory Investigations. All Radiological investigations, MRI Ct, Ultrasound Color Doppler, Echocardiography, TMT and EEG, 13 Saroj Hospital and heart Instt. Area Madhuban Chowk, rohini, Del hi - 85 General And institute specialized purpose including Cardiothoracic Surgery 14 Sunder Lal Jain Charitable Ashok Vihar, Phase III Delhi - 52 General and Specialized Hospital purpose except cardiac surery, diagnostic procedures 15 Santom Hospital PVt. LTd D - 56 prashant Vihar, Rohini - 85 General purpose 16 Sai Mobident Dental D - 14/231 , 1 st floor, Sector - 7 Rohini, Delhi - 85 Dental Center, 17 CD. Diagnostic CT Scan Sunder Lal Jain Hospital Ashok Vihar Delhi - 52 Centre, 18 Ganesh Diagnostic & 109 Pocket A1 Sector 8, Rohini Near Deepali Chowk New Imaging Centre, Delhi - 85 Clinical Laboratory And Radiology Investigations Including Histopathology, PFT. OPG, EEG. EMG, NCV. VEP. TMT, Holter Mammography and Bone Densitometry

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PRIVATE NURSING HOMES

S. Name of Private Nursing Home Address No. 1. Krishna Polyclinic Main Road, Qutab Garh, Delhi 2. Adarsh Imaging Centre, D - 31, Budh Vihar, Hanuman Mandir wali Gali Delhi 3. Anand Clinic N - 226 - 227 - 228, Mangolpuri, Main Barwala Ro ad,Opp. Rohini Sec.22, 4. Baba G irver Dass Charitable Hospital Begumpur , D elhi - 110086, 5. Banke Bihari Nisskam Plot No.2, Sector - 5 Rohini 6. Care Clinic, 77, Pkt - 10, Sector - 20, Rohini, Delhi 7. Chauhan Med. Centre, D - 4/285,286,291 Sultan Puri, 8. Dr. Jain's Navkar Diagnostics, B - 6/69 Sec - 5 Rohini Delhi. H. No. 183,Ground Floor Pocket - 12, Sector - 24, 9. Asha Ultra Sound Clinic Rohini, D elhi - 110085, 10. Dr. Sethi Clinic, X - 432, Mangolpuri Delhi 11. Dr. Suresh Diagnostic Centre 70 Ground Floor Pocket 10 Sector - 22 Shop no. 5, lsc Market K - Block Mangolpuri Delhi 12. Ganesh MRI Centre Pvt. Ltd, Opp. Sgm hospital 13. Dr. Rajni Gupta Hospital Pvt Ltd. New Address – A - 72/1, Budh Vihar Ph - I, Delhi - 86

14. Jiwan Charitable Hospital R.226, 227,228, Mangol Puri, Delhi 15. Krishna U/S Clinic 225 - D - 7 Sec. - 06 Rohini, Delhi 16. Megavision Diagnostic, 140, GF, Pocket - 12, Sector - 24, Rohini, Delhi Must & More Health Care & Pvt. Ltd. 3rd Floor, Near Rohini West Metro Station, Sec - 17. Kings Mall, 10, Rohini Delhi 18. Nazar Charitable Hospital H - 1/187, Sultanpuri Delhi B - 5/6, Opposite - Mother Divine School, Sector - 19. Shashi Ultrasound Centre 4, Rohini, Delhi 110085 20. Umesh Hospital E - 7/2&3, Shani Bazar Road, Sultanpuri Delhi 21. Vijay U/S Centre, H.No - 9, Block F - 1, Sultanpuri, New Delhi

22. Dr. Pradeep Nehra, U/S Clinic, 65, Pocket B - 3/ 65, Sector - 6 , Rohini Delhi 23. Mayur X - Ray & Diag. Centre, I - 1177,Mangolpuri, Delhi House No 35 Gali No 2 , Pratap Vihar, Kirari, 24. Tomar Multispeciality Hospital, Nithari Road, Delhi Muskaan Hospital & Maternity 25. 50 - 51, Mange Ram Park, Budh Vihar Delhi , Centre

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26. Family Hospital B - 859 - 870 , Avantika , Sector - 1 , Rohini , Delhi 27. Accurate Imaging Center IA, 16 - A, Ashok Vihar, Phase - 1, Delhi - 52 28. Aggarwal Diagnostic G - 29/62, Sec - 3, Rohini, Delhi

29. Agarw al Hospital B - 1, Rohit Kunj Pitampura, Delhi

30. Agrawal Hospital B - 16/1, Shalimar Village, Delhi 31. Agrawal Nursing Home, 2528 & 2469/192, Tri Nagar, Delhi 32. Anand Imaging Center IA - 22 - Ashok Vihar Ph – 1 Delhi, 33. Anupam Diagnostic Center - BN(Poorvi) 55, Shalimar Bagh, Delhi 34. Arihant Fertility Centre, 112, 1st Floor, Mp Mall, Pitampura Delhi 35. Bharat Clinics & Maternity Centre, 169, H.34, Sec - 3 , Rohini. Braham Shakti Charitable Medical Bhagwan Parshuram Bhawa n, Shankar Chowk Tri 36. Centre Ngr. Delhi 37. Centre Point Clinic C - 8/50, Sec - 8 Rohini Delhi - 85 C2/3, D.R.House, Pragati Market, Ashok Vihar - II, 38. D.R. Maternity & Nursing Home, Delhi - 52 39. Delta Diagnostics, 63 - Pkt. H.32, Sector - 3, Rohini, Delhi 110085 KP - 4, Gopal Mandir Road, Near City Park Hotel, 40. Dito Pitam Pura Clinic, Pitampura 41. Dr. Jain's Heart Clinic, B - 1/24A Shalimar Bagh Delhi

42. Dr. S.K.Gupta’s Delhi Heart Clinic 529, Pocket - C8,Sector - 8, Rohini, Delhi - 85,

43. Dr. Ajay Aggarwal F - 87, Ashok Vihar Ph - I, Delhi

44. Saransh Poly Clinic, 2932, Sant Nagar, Rani Bagh, New Delhi - 110034

45. Dr. Anu’s U/S Center, 112 Engeneers Enclave Pitam Pura Delhi

46. Dr. B.d. Attam Hospital, 10 Pragatee Mkt.Ph. – 2 Ashok Vihar Delhi -

Dr. B.M. Gupta , Bp Sugar, Thyroid 47. 1662, Shanti Nagar , Tri Nagar Delhi - 110035 Clinic 48. Dr. Mittal Diag. Center C - 8/193 Sec - 8 Rohini Delhi -

49. Dr. N.C. Krishnamani, KC - 46A,Phase - 1,Ashok Vihar,Delhi.

50. Sehgal Diagnostic 188 Anand Vihar, Pitam Pura.

51. Dr. Kalra Ultrasound Clinic E - 978 Ground Floor, Saraswati Vihar Delhi

52. Echo &Color Doppler Center C - 1/16, Ashok Vihar, Ph - II , Delhi

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53. Express Clinic Pvt. Ltd. E - 1/13, BM GF,Sec - 7, Rohini Delhi

54. Forti s Ridge Fertility & IVF Centre A Block, Shalimar Bagh, Delhi

55. Friend’s X - Ray Centre Lab, E.C.G. WZ - 2, Yadav Mkt Shakur Pur, Delhi, U/S, 56. Gagan Pathology & Imaging Pvt. Ltd F - 26/21 - 22, Sec - 7, Rohini, Delhi

57. Ganesh Diag. Center G/F Basement, CS - Ofc - 7, Sec - 8 Rohini Delhi -

58. Ganpati Diagnostic, E - 20/227, $ec - 3, 9811110954 Rohini, Delhi

59. Gupta Diagnostic Center, 27 Bh(W)Dda Mkt Shalimar Bagh Delhi -

60. Gnh Excel Medical Centre Bn. - 56(E), Shalimar Bagh, Delhi,

61. Handa X Ray And Clinical Lab. Pkt H - 17 Sector - 7 Rohini.

62. Heart & Hypertension Clinic, H.No. 30, E - 1, Sector - 7, Rohini, Delhi

63. Hitaishi Hospital, E - 15/154 Sec - 8 Rohini Delhi -

64. Images U/S Center, A1/81 $ec - 8 Rohini Delhi 65. Indira Gandhi Poly Clinic, Shakur pur, Delhi Ipp - VIII, Haiderpur, H/C & 66. Haiderpur Maternity Home, MCD 67. Jain Child & Maternity Hospital Pvt A.E.7,Shalimar Bagh Delhi Ltd. 68. Jain Muni Roshan Lal Charitable Hospital - 2559, Tri Nagar Delhi

69. Janta Diagnostic Center, Tu - 8 Pitam Pura Delhi.

70. Kanta Sethi Hospital, A - 777,778 Avantika Sec - 2 Rohini, Delhi

71. Dr. Vivek Kashyap, Kashyap Bc - 62, (W) Shalimar Bagh, Diagnostics, 72. Kuber Hospital, 12 Chanderlok Pitam Pura, Delhi -

73. (Lala Hansraj) Mpns Polyclinic MCD Sector - 7, Rohini, Delhi, Maharaja Agarsein Diagnostic Shanker Chowk Jai Mata Mkt Lala Rajpat Rai 74. Medical Centre Marg Tri Nagar Delhi 75. Maharaja Agarsein Hospital, Ashok Vihar, Delhi 76. Maheshwari Hospital, F - 1U - 41 Pitam Pura, Delhi Manna Clinic & Maternity & Eye 77. Wz - 1367, Rani Bagh, Care 78. Mannushree Maternity & Surgery, Ad - 55A, Pitampura, Delhi -

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79. Medha Hospital, Kp - 12 Pitampura Delhi - 74 80. Mega Diagnostic Centre, A - 2/8a, Lawrence Road, Keshavpuram, Delhi - 35 81. Mother’s Lap IVF Centre, 47, Harsh Vihar, IInd Floor, Pitampura, Delhi, 82. Dr. Nanda Diag. Center , Ed - 9A Madhuban Chowk Rohini, Delhi 83. Nasa Scan Center, C - 9/38 Sec - 8 Rohini, Delhi 84. M/s Nasa Scan Centre , D - 11/150 Sector - 8,Rohini Delhi 85. Navjeevan Hospital A - 12 Pushpanjali Enclave Pitam Pura Delhi Citizen Hospital Complex G Floor, B - 11/4a, 86. North West Heart Centre, Ground Floor Phase 3, Ashok Vihar Delhi - 52

87. Nulife Skin Care & Diagnostic Centre Flat No 354 ( No. 4, 5) Pocket C - 8, Sec - 8

Nutas Bre ast Conservancy Therapy Gd - 21, opp. Pillar no.368, metro station, 88. Centre pitampura, delhi

89. One Plus Ultrasound Lab 47, Harsh Vihar Pitam Pura Delhi

90. Platinum Path Lab, K - 32A, Ashok Vihar Ph - I, Delhi Prakash Diagnostic & Health Care 367, Kothi Wala Bagh, Bharat Nagar, Ashok 91. Centre, Vihar, Ph - IV, Delhi 92. Prashant Hospital C1/17, Prashnat Vihar, Delhi 93. R.B. Clinic 98, Pkt. 4, Sector - 2, Rohini, Delhi R.G. Stone Urology & Laproscopy 94. 194, Deepali, Pitam Pura Hospital 95. Raghav Clinic Center A - 1/33 Sec. - 7 Rohini, Delhi

96. S.R. Handa Maternity Clinic, A - 1/138, Lawarane Road, Delhi,

97. Sachdeva Diag.Pvt Ltd. E - 991 Saraswati Vihar Delhi

98. Samyak Hospital, Bm - 7, East Shalimar Bagh, Delhi

99. Samyak U/S Center H/10, Ph - I Ashok Vihar, Delhi

100. Sandhu X - Ray & Lab, Bp - 25, (Mig Flats), Pitampura Delhi

101. Santom Hospital, D - 5, Prashant Vihar, Outer Ring Road, Delhi -

102. Saral Diagnostic Centre 2 Shakti Vihar Pitam Pura Delhi - 34

103. Shalimar Diag. Center, Ad - 130A, Shalimar Bagh, Delhi -

104. Sigma Diagnostic & Imaging Centre 17 Tarun Enclave,

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105. Sonography Clinic, J - 137, Ashok Vihar Ph - 1, Delhi 52 106. Suraksha U/S Clinic B - 7 Rana Pratap Bagh Delhi 107. Swastik Clinic, G - 20/27& 33, 1st Floor, Sect - 7, Rohini Delhi - 85. 2A - U&V Block Shalimar Bagh,(Near RBI 108. Tara Devi U/S And Imaging Centre, Colony) Delhi

109. Tara Memorial Heart, Lung & Rajdhani Enclave Pitam Pura Diabetes Clinic 110. The Heart Clinic U.U. - 7, Pitampura, Delhi - 110034, 111. The Heart Lab 546, C - 8, Sec - 8, Rohini, Delhi 112. Universal X - Ray & Laboratory C - 143, Shakur Pur Colony, Delhi. 113. Upchaa, A - 95, Ashok Vihar,Ph - II, Delhi, 114. Urogyn F - 22/135, Sector - 3, Rohini Delhi - 115. Vardhman Clinic A - 1/5, Sec - 8, Deepali Chowk, Rohini, Delhi 116. Veena Nursing Home 3/A1, Sec - 8, Rohini, Delhi 117. Vikas Diagnostic Centre Plot No. 291,Gali N0 2, Ambedker Nagar, Haider Pur, Delhi, 118. Vinod N/H & Mat. Center 287/D - 14 Sec - 3 Rohini Delhi Maternity Home, Rani Bagh, Shakurbasti, Delhi Shifted To ( Ipp - 119. Rani Bagh, Shakurbasti, Viii, Haiderpur, H/C & Maternity Home, MCD G - 29/61, Sector - 3, Rohini (Near Mother's Divine 120. Dr. Nishant Heart Centre, School) Main Avantika Road, Delhi - 85 121. Sarvodaya Fertility & IVF Centre, Gd - 28, 1st Floor Pitampura Delhi - 34 122. Dr. Seema Chopra Ultrasound Clinic B - 210, Prashant Vihar Delhi - 110034 123. The Heart Center, C8/353 Sec - 8 Rohini Delhi 124. Mother's Care Clinic C - 2/1 Prashant Vihar Delhi - 85

125. Dr. Sinha's Medical Diagnostic & Wz - 2158, Rani Bagh Pitampura Delhi - 110034 Imaging 126. SRL Ltd , Plot No 160, D - 1l Sector - 8 , Rohini Delhi - 85 127. Medicover Fertility C - 9/63, First Floor Sector - 8, Rohini Delhi

128. Doggy World (Veterinary Clinic) Plot No 147 - 148, Pocket B - 6, Sector - 8 Rohini, Delhi - 110085 129. Saral Advanced Diagnostic Pvt Ltd E - 1073, Saraswati Vihar Delhi 130. Rajmit Health Care Bm - 185 (West) Shalimar Bagh, Delhi 131. Hemraj Jain Hospital A - 6, Pushpanjali Enclave, Pitam Pura Delhi

132. Origyn Fertility And IVF 4th Floor, Netaji Subhash Place, Hb Twin Tower , Wazirpur District Centre , New Delhi - 110034

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133. Ganesh Dignostic And Imaging A - 1/109, Near Deepali Chowk Sect - 8 Rohini Centre Pvt Ltd Delhi - 85 134. Orbit Diagnostics A - 1/2, G.F and Basement , Prashant Vihar , Delhi 135. Dr. Lal Path Labs Ltd. D - 11/148 (GF) Sect - 8, Rohini, Delhi - 85 Indira Ivf Clinic (A Unit Of Indira D - 11/145 (GF) near Rohini East Metro Station 136. IVF Hospital Pvt. Ltd) Opp. Metro Pillar No 391, Sec - 8, Rohini Delhi - 85 137. Shubham Clinic Pocket H 17 House No 102 Sector 7 Rohini Delhi 85 138. Saral Advanced Diagnostic Pvt Ltd 2 Shakti Vihar, Pitamp ura , Delhi 139. The Heart And Bone Clinic C - 8/1, Sector - 8 Rohini, Delhi - 85 140. Dr. Lal Path Labs Ltd. B - 2/9, Ground Floor, Ashok Vihar Delhi 52 141. Namya Medical & Heart Centre F - 18/66, Sector - 8, Rohini, Delhi - 85 C - 573, Ist Floor, Saraswati Vihar , Pitampura 142. Dreamz IVF Delhi - 34

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Annexure - VII

LIST OF EQUIPMENTS AVAILABLE IN EOC (NORTH - WEST)

S. No. Equipments Quantity 1. Lalten Lamp 4 2. Sleeping Bag 3 3. Helmet 3 4. Mega Phone 1 5. Aska Search Light Tower 2 6. Rope Ladder (30 fit) 1 7. First - aid box 2 8. Diamond concrete cutter with water pump 1 9. Fire Extinguisher 2 10. Human Life detector Machine 1 11. Helmet face visor 7 12. Floating Water Pump 1 13. PA System 5 14. Canopy 2

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Annexure - VIII

LIST OF EQUIPMENTS AVAILABLE IN QUICK RESPONSE VEHICLE OF DISTRICT NORTH - WEST

S. No. Name of Equipment Qty. 1. Folding Stretcher (04 Fold) 01

2. First Aid Kit 02 3. Search Light 0 1

4. Ambu Bag 02 5. Hammer 01 6. Rope 01 7. Shovel 01 8. Oxygen Cylinder 01 9. Helmets 06 10. Aska Light 01 11. Rubber Gloves 02 12. Life Jacket 01 13. Watermist Fire Extinguisher 01 Chainsaw Cutter with Water Pump & 14. 01 Rubber Tub 15. Life Detector Machine 01 16. PA System 01 17. Blanket 01 18. Light Force Torch 0 1

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Annexure - IX DISASTER PREPAREDNESS:

DISTRICT LEVEL QUICK RESPONSE TEAM (QRT)

S. ESF Function Nodal Nodal Officer Alternative Nodal Officer No Agency Sh K. P. Simog Sh Rajiv Kumar (AGM) (DGM ) Address: MTNL Address: MTNL Office Office Sanchar Parisar, Near Sanchar Parisar, Near Jai Communicati 1. ESF - 1 MTNL Jai Pur Golden Hospital,Sec - 3 Pur Golden Hospital,Sec - 3 on Rohini, Delhi - 110085 Rohini, Delhi - 110085 Contact No: 9013131995 Contact No 9013138585 27915300 27925922 Mr. Vijyanta Arya Sh. S. D. Mishra DCP North - West DCP Rohini Address: Deep Cinema Address: DCP Office PS Delhi 2. ESF - 2 Evacuation Market Ashok Vihar Phase - II Begumpur Ist Floor, Sec - Police Delhi - 52 Contact No: 23, Rohini, Delhi - 81 9818099046 Contact No 9818099051 27229835 27579001,27579004 Sh. Mukesh Verma Sh Rajesh Kumar Div. Officer Asstt. Div. Officer Delhi Search & Address : Roop Nagar Fire Address : Roop Nagar Fire 3. ESF - 3 Fire Rescue Station Delhi - 07 Station Delhi - 07 Services Contact No: 9810443332, Contact No: 9868601282, 25158082 23842505 Mr. Vijyanta Arya Sh. S. D. Mishra DCP North - West DCP Rohini Address: Deep Cinema Address: DCP Office PS Delhi 4. ESF - 4 Law & Order Market Ashok Vihar Phase - II Begumpur Ist Floor, Sec - Police Delhi - 52 Contact No: 23, Rohini, Delhi - 81 9818099046 Contact No 9818099051 27229835 27579001,27579004 Dr. Minakshi Hembram Dr. Renu Aggrwal CDMO (NW) Addl. CDMO (NW) Medical Address: Delhi Govt Address: Delhi Govt Response & Depart Dispencery Complex Near Dispencery Complex Near 5. ESF - 5 Trauma ment of Baghwati Hospital, Sec - 13 Bhagwati Hospital Sec - 13 Counseling Health Rohini Delhi - 85 Rohini Delhi - 85

Contact No: 8447865086 Contact No: 9873266639 27861592 27861592 Sh. Pramod Kumar Jain, Sh Vashist Superintending Engineer Superintending Engineer Delhi Water Address: MU Block Address: Office Of The 6. ESF - 6 Jal Supply Pitampura Near Citi park Delhi Jal Board Sewage Board Delhi - 34 Contact No: Treatment Plant Rithala 9650291593, 27344701 Delhi

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Sh. Sandeep Mishra Sh. Amit Kumar Depart (District Magistrate North - (Addl. District Magistrate ment of West) Address: O/o District North - West) Address: O/o 7. ESF - 7 Relief Revenu Magistrate North West District Magistrate North e Kanjhawala Delhi - 81 West kanjhawala Delhi - 81 Contact No: 25953785 Contact No: 25953786 Debris and Ms Veditha Reddy Ms Ankita Anand 8. ESF - 8 Road MCD Deputy Commissioner Deputy Commissioner Clearance NDMC Rohini Zone NDMC Zone Sh. Sandeep Mishra Sh. Amit Kumar Help lines, Depart (District Magistrate North - (Addl. District Magistrate Warning ment of West) Address: O/o District North - West) Address: O/o 9. ESF - 9 disseminatio Revenu Magistrate North West District Magistrate North n e Kanjhawala Delhi - 81 West kanjhawala Delhi - 81 Contact No: 25953785 Contact No: 25953786 Sh Rajesh Bahl Sh. Anil Sharma, Assistant Urbun Circle Head General Manager Address : Distt. Office Address: Corporate office Building,33 KV Grid, Sub 10. ESF - 10 Electricity TPDDL NDPL House Hudson - 9 Station,Near Jaspal Kaur Kingsways Camp delhi - Public School, Shalimar 110009 Contact No: Bagh, Delhi Contact No. 9650806910 9810191664 Sh. Sakil Ahmed Khan Regional Manager (NW) Address: Subhash Place 11. ESF - 11 Transport DTC Depot, Wazir Pur Delhi - 110035 Contact No: 8744073050 27198567

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Annexure - X

OPEN AREAS IN DISTRICT NORTH WEST

S. No . Area 1 E - sub registrar Office Kanjhawala, 2 Adventure Island, Metro Walk, Rithala, Delhi. 3 Govt. Boys and Girls Senior Secondary School, Sec - 20 Rohini Delhi. 4 Govt. Boys Senior Secondary School, FU block Pitam Pura Delhi 5 Govt. Girls Senior Secondary School, Karala , Delhi 6 MCD, Community Hall of Karala, Delhi 7 MCD, Community Hall of Wazir Pur Village, Delhi 8 MCD Community Hall, Sahi Pur Village, Shalimar Bagh, Delhi 9 Govt. Boys, Senior Secoundry School No. 2 Shakur Pur , Delhi

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A n nexure - XI

List of Disaster Management equipment under at North Delhi Municipal Corporation Disaster Management Centre, Opp. Rohini District Court, Madhuban Chowk, Delhi

S. No. Name of Items Quantity 1. Diamond Blade Disk Cutter 2 2. Torzen Power Pack Unit with Gas Cutter 1 3. Crow Bars (5' Long) 8 4. Safety Helmet 55 5. Joseph Cyril Bam ford (JCB) 1 6. Rope Bundle 1 7. PA System 1 8. Combination Safety Shower 1 9. Traffic Cones 30 10. Full Face Mask (Respirator) 4 11. Portable Oxygen Cylinder 2 12. Hydraulic Hammer JCB Attachment 1 13. Dumper 1 14. Hydraulic Dice Cutter Saw 1

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A n nexure - XII

List of Equipme nts available in Delhi Civil Defence, District North - West

S.No. Description of Items Number of Items 1 Ladder Ext.35 Aluminium 2 2 Structure Wooden 4 3 Guide Line 40x1/1/2 4 4 Rope 200x3 1 5 Rope 200x2 1 6 Bucket Teen 12 7 Fire Stand 2 8 Light Axe 10 9 Fire Hook 2 10 Shovel GS 4 11 Stirrup Pump 10 12 Petro max 5 13 Torch 03 Cell 20 14 Blanket 10 15 Helmet Green 8 16 Helmet White 8 17 Gum Boot 16 18 Splint Set Small 1 19 Splint Set Large 1 20 Fire Ext. Water Type 2 21 Fire Ext.DCP 2 22 Fire Ext.CO2 1 23 Fire Tray 1 24 Hammer 10 lbs 2 25 Hammer Small 2 26 Crow Bar 10 27 Durries 6x3 15 28 Durrie Big 2 29 Pulley Single Shive 2 30 Pulley Double Shive 2 31 Pulley Three Shive 2 32 Pulley Single Shive Block 2 33 Siren Hand Operated 2 34 Jumping Sheet 2 35 Rope Steel Wire 1,100” 1 36 Tasla Iron 10 37 First Aid Box 4 38 Shesh Cord 15

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ANNEXURE - X II I

SCHOOLS IN DISTRICT NORTH - WEST

DELHI GOVERNMENT SCHOOL:

S. ZONE SCHOOL NAME ADDRESS PHONE NO. 1 North West B Chandpur Majra - SV Chandpur Majra 27751546 2 North West B Ghevra - SV Ghevra 25951517 3 North West B Jaunti - SV Jaunti 25953200 4 North West B Kanjhawala - SKV Kanjhawala 25951417 5 North West B Karala - SKV Karala 25951691 6 North West B Karala - GBSSS Karala 25950398 7 North West B Punnjab Khore - G(Co - ed) M S Punjab Khore 25951533 8 North West B Qutabgarh - SKV Qutabgarh 27741029 Sawada(Ghevra) Colony H - Sawada(Ghevra) Colony H - 9 North West B 24533400 Block - SV Block Sawada (Ghevra) Colony, A - Sawada(Ghevra) Colony A - 10 North - West B 24522997 Block SKV Block Sawada(Ghevra) Colony,A - SBV,A - Block,Sawada 11 North - West B 25185221 Block - SBV (Ghevra)Colony,Delhi 12 North West B Ladpur - GBSS Ladpur 25951780 13 North West B Nizam Pur - G(Co - Ed)SSS Vill & P. O. Nizampur 25953634 Sultanpuri, Block - C, Block - C, Sultanpuri 14 North West B 25478635 Sarvodaya Sr. Sec. Vidyalaya 15 North West B Mangolpuri, Block K - SBV Mangolpuri, Block K - I 27923469 16 North West B Sultanpuri, Block C - SBV Sultanpuri 25961656 17 North West B Sultanpuri, Block BC - GBSSS Block - BC, Sultanpuri 25479702 Pooth Kalan - SBV V. & P. O. Pooth Kalan, 18 North West B 25472351 Nangoli Road 19 North West B Sultanpuri, Block H - SBV Block - H, Sultanpuri 25483312 20 North West B Mangolpuri, Block U - GBSSS Block - U, Mangolpuri 27918931 21 North West B Mangolpuri, Block R - SBV Block - R, Mangolpuri 27917066 Mangolpuri, Plot Plot No. 2, Kamdhenu, 22 North West B 27911284 II,Kamdhenu - SBV Mangolpuri 23 North West B Mangolpuri, Block O - SBV Block - O, Mangolpuri 27912157 Sultanpur Majra, G (Co - ed) Sultanpur Majra 24 North West B 25961414 Secondary School

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25 North West B Mangolpuri, Block Y - SBV Block - Y, Mangolpuri 27913476 Sultanpuri, Block P - G(Co - Block - P - 2 Sultan Puri 26 North West B 25489691 ed)SSS Mangolpuri, Block - C, S(Co - Mangolpuri, Block - C 27 North West B ed)Sr. Sec. Vidyalaya 27921323 28 North West B Mangolpuri, Block H - SKV Block - H, Mangolpuri 27924464 Mangolpuri, Block D - SKV Mangolpuri, Block - D, 29 North West B (Kamdhenu) Kamdhenu 27924465 30 North West B Sultanpuri, Block C - SKV Block - C, Sultanpuri 25477160 Pooth Kalan - SKV V. & P. O. Pooth Kalan, 31 North West B 25962455 Nangoli Road 32 North West B Sultanpuri, Block H - SKV Block - H, D - 41, Sultan Puri 25478850 33 North West B Mangolpuri, Block U - SKV Block - U, Mangolpuri 27914467 34 North West B Mangolpuri, Block O - SKV Mangolpuri, Block - O 27921129 35 North West B Mangolpur Kalan - G(co - ed)sss Mangolpur Kalan 27917190 36 North West B Sultanpuri, Block BC - GGSSS Sultanpuri, Block BC 25483479 37 North West B Mangolpur Khrud - GBSSS Mangolpur Khurd 27921704 38 North West B Mangolpuri, Block Q - SKV Block - Q, Mangolpuri 27911145 39 North West B Mangolpuri, Block - K - 2,SV Block - k - 2, Mangolpuri 27921533 40 North West B Sultanpuri, F - Block, GBSSS Block - F, Sultanpuri 25961509 Pooth Kalan, Rohini Extn., Pooth Kalan, Rohini Extn. 41 North West B 25183211 Sector 20 - SKV 42 North West B Sultanpuri, D - Block, GBSSS Block - D, Sultanpuri 25470548 43 North West B Sultanpuri, E - Block, GBSSS Block - E, Sultanpuri 25961616 44 North West B Sultanpuri, A - Block - SBV Block - P - 2, Sultanpuri 25483618 45 North West B Sultanpuri, D - Block,GGSSS Block - D, Sultanpuri 25181544 46 North West B Sultanpuri, Block F - GGSSS Block - F, Sultanpuri 25961507 47 North West B Mangolpuri, Block P - SBV Mangolpuri, Block P 27922299 Mubarkpur Dabas, No.1 - Mubarakpur Dabas 48 North West B 25961527 GBSSS 49 North West B Nithari Village - SBV Nithari 25968399 50 North West B Nithari - SKV Village Nithari 25183000 51 North West B Rani Khera - S(Co - ed)V Rani Khera 25952410 52 North West B Mongolpuri, Block D GBSSS Mongolpuri, Block D 27911389 53 North West B Nithari - GGSSS Village Nithari 25480832 54 North West B Nithari - GBSSS Village Nithari 25961334 55 North West B Mubarikpur Dabas - GGSSS Mubarakpur 25483451 Pooth Kalan, Rohini Extn., Pooth Kalan, Rohini 56 North West B 27581399 Sector 20 - SBV Extn.,Sector 20

Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - We st) - 011 - 2 5951182 (24 X 7)

Mubarakpur Dabas, No - Mubarakpur Dabas 57 North West B 25961719 2,GGSSS - 1412253 Mubarkpur Dabas, No.2 - Mubarakpur Dabas 58 North West B GBSSS 59 North West B Nithari Village - GGSS Nithari Village, Delhi 60 North West B Nithari Village - GBSS Nithari Village, Delhi 61 North West B Rohini, Sector 6 - SV Rohini, Sect.6 27046685 Rohini, Avantika, Sec - 1 Avantika, Rohini, Sect - I 62 North West B 27512620 GBSSS 63 North West B Rithala - GBSSS Vill & P.O. Rithala 27052432 Rohini, Avantika, Sector 1 - Sector - 1, Avantika, Rohini 64 North West B 27510913 GBSSS 65 North West B Rithala - SKV Rithala 27056647 Rohini, Avantika, Sector 1 - Avantika, Rohini, Sect - I 66 North West B 27517094 SKV Rohini, Avantika, Sector 1 - Opp. Block - D, Sector - I, 67 North West B 27521064 GGSSS Avantika 68 North West B Begumpur - GBSSS Begumpur 25185221 69 North West B Begampur, GGSSS Begampur 27581947 70 North West B Rohini, Sec - 24 - GGMS GGMS, Sec - 24, Rohini, Delhi 71 North West B Rohini, Sec - 24 - GBMS GBMS, Sec - 24, Rohini, Delhi 27052432 Mubarakpur Dabas, No - Mubarakpur Dabas 72 North - West A 2,GGSS 73 North West B Anandwas - SBV Anandvas, Lok Vihar 27354488 74 North West B Shakurpur, No.1 - SBV Shakurpur 27188179 Ashok Vihar, Phase I, Block Block - H, Phase - I, Ashok 75 27416585 North West B H - SBV Vihar 76 North West B Kailash Enclave - SV Kailash Enclave 27024974 Pitampura, Block GP - Pitampura, Block GP 77 27325477 North West B Sarvodaya Co - ed SSS 78 North West B Pitampura, Block FU - SV Pitampura, Block GP 27344780 79 North West B Keshavpuram, No.1 - GBSSS Keshawpuram, 27194992 80 North West B Keshavpuram, No.2 - GBSSS C - 4, Keshav Puram 27193562 81 North West B Shakurpur, No.2 - GBSSS Shakurpur 27184760 Tri Nagar, Narang Colony - Narang Colony, Tri Nagar 82 27392125 North West B GBSSS Ashok Vihar, Block D - Block - D, Ashok Vihar 83 27118298 North West B GBSSS Ashok Vihar, Phase II - Phase - II, Ashok Vihar 84 27144668 North West B GBSSS 85 North West B Rani Bagh - GBSSS Rani Bagh 27014681

Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - We st) - 011 - 2 5951182 (24 X 7)

86 North West B Pitampura, Block SU - GBSSS Pitampura 27343081 87 North West B Rampura - GBSSS RAMPURA, DELHI 27395005 88 North West B Bharat Nagar - GBSSS Bharat Nagar 27444928 89 North West B Keshavpuram, Block A - SKV Keshav Puram 27101192 90 North West B Wazirpur, J.J. Colony - GBSSS Wazirpur, JJ Colony 27451262 Ashok Vihar, Phase I, Block Block - H, Phase - I, Ashok 91 27416588 North West B H - SKV Vihar 92 North West B Ashok Vihar, Phase II - SKV Phase - II, Ashok Vihar 27217190 93 North West B Keshavpuram, No.1 - SKV Keshav Puram 27107990 94 North West B Keshavpuram, No.2 - SKV Keshavpuram, 27193562 95 North West B Shakurpur, No.2 - SKV Shakurpur 27101348 96 North West B Bharat Nagar - SKV Bharat Nagar 27304928 97 North West B Rampura - SKV Rampura 27391669 98 North West B Wazirpur, J.J. Colony - SKV J. J. Colony, Wazirpur 27451263 99 North West B Wazirpur Village - SV Wazirpur Village 27215661 Tri Nagar, Narang Colony - Tri Nagar 100 27395482 North West B GGSSS 101 North West B Anandwas - GGSSS Anandwas 27190074 Ashok Vihar, Block D - Ashok Vihar,Phase - 1 102 27413527 North West B GGSSS 103 North West B Pitampura, Block SU - GGSSS Block - SU, Pitampura 27341035 Saraswati Vihar, Block A - Block - A, Saraswati Vihar 104 27026384 North West B GGSSS 105 North West B Rani Bagh - GGSSS Rani Bagh 27014681 Anandwas - GGSSS Block - B, Anandwas, 106 27035254 North West B ShakurPur 107 North West B Saraswati Vihar, Block C - SV Block - C, Saraswati Vihar 27018451 108 North West B Sharda Niketan - SV Sharda Niketan 27023127 109 North West B Shakurpur, No.1 - GGSSS Shakurpur 27184760 110 North West B Sainik Vihar - G(Co - ed)SSS Sainik Vihar,Delhi - 110034 27015176 111 North West B Rohini, Sector 3 - SV Rohini,Sect.3 27524352 Rohini, Sector 2 - G(Co - ed) Sector - 2, Rohini 112 27511847 North West B Sarvodaya Vidyalaya 113 North West B Parshant Vihar - GBSSS Prashant Vihar 27862745 Sarvodaya Co - ed Vidyalaya Scct - 8, Rohini 114 27944242 North West B Sec. 8 Rohini Prashant Vihar - SKV Block - D, Sector - 14, Prashant 115 27567915 North West B Vihar 116 North West B Rohini, Sector 7 - SV Sector - 7, Rohini 27050353

Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - We st) - 011 - 2 5951182 (24 X 7)

117 North - West A Shalimar Bagh, Block BT - SV BT - Block, Shalimar Bagh 27479597 Shalimar Bagh, Block B(AH) - Block - B(AH), Shalimar Bagh 118 North - West A GBSSS Shalimar Bagh, Block AP - AP - Block, Shalimar Bagh 119 North - West A GGSSS Shalimar Bagh, Block AP - AP - Block, Shalimar Bagh 120 27482689 North - West A GBSSS 121 North - West A Shalamar Village - GGSSS Shalimar Village - Delhi 27496060 122 North - West A Haider Pur - GGSS Haider Pur - Delhi 27498870 Shalimar Bagh, Block BL - BL - Block, Shalimar Bagh 123 27495281 North - West A SKV Shalimar Bagh, Block B(AH) - Block - B(AH), Shalimar Bagh 124 27489964 North - West A SKV Shalimar Bagh, Block BT - Block - BT, Shalimar Bagh 125 27483136 North - West A RPVV 126 North - West A Haider Pur - GBSS Haider Pur, Delhi 127 North - West A Shalamar Village - GBSSS Shalimar Village - Delhi 128 North - West A Sharda Niketan - SV Sharda Niketan 27023127

Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - We st) - 011 - 2 5951182 (24 X 7)

PRIVATE/ PUBLIC SCHOOL :

S. CONTACT SCHOOL NAME ADDRESS NO NO. ST. ROSIER PUBIC BH - 732 SHALIMAR BAGH DELHI 1 27497367 SCHOOL ST. VYAS SCHOOL BK - 1, SHALIMAR BAGH, 2 27495145 POORVI, DELHI DARBARI LAL DAV BN - BLOCK, SHALIMAR BAGH, 27477634 3 MODEL SCHOOL DELHI NORTH DELHI PUBLIC B/P BLOCK, SHALIMAR BAGH, 4 27471879 SCHOOL DELLHI NEW SHALIMAR PUBLIC BLOCK BM PASHCHIMI 5 27481393 SCHOOL SHALIMAR BAGH DELHI PRABHU DAYAL PUBLIC DAKSHINI BLOCK - A, 6 27482091 SCHOOL SHALIMAR BAGH, DELHI GOODLEY PUBLIC B/D BLOCK SHALIMAR BAGH 7 27471797 SCHOOL DELHI - 110088 MODERN PUBLIC SCHOOL B - BLOCK,SHALIMAR BAGH, 8 27480118 DELHI - 88 TAGORE MODERN PUBLIC TAGORE MODERN PUBLIC 9 SCHOOL, BN (WEST ) SCHOOL, BN (WEST ) 9811598688 SHALIMAR BAGH SHALIMAR BAGH, DELHI - 88 JASPAL KAUR PUBLIC BLOCK B - PASCHIMI , 10 27476597 SCHOOL SHALIMARBAGH,DELHI - 88 GURU ANGAD PUBLIC GURUDWARA COMPLEX 11 30948245 SCHOOL PHASE - I ASHOK VIHAR DELHI MAHARAJA AGRASEN PITAM PURA NEW DELHI - 110088 12 27311113 MODEL SCHOOL APEEJAY SCHOOL PLOT SAINIK VIHAR PITAMPURA 13 27022140 NO - 10 ROAD NO - 42 NEW DELHI - 110034 D.A.V. PUBLIC SCHOOL ASHOK VIHAR PHASE IV DELHI - 14 2748016 110052 MAHARAJA AGARSEN ASHOK VIHAR PHASE - IV 15 27131431 PUBLIC SCHOOL DELHI - 110052 SPRING FIELD SCHOOL F D - BLOCK PITAM PURA DELHI - 16 27315284 110088 JAGANNATH F - 1/4 VISHAKHA ENCLAVE 17 27341230 INTERNATIONAL SCHOOL PITAMPURA NEW DELHI - 88 LIONS PUBLIC SCHOOL J - BLOCK PHASE I ASHOK VIHAR 18 27228178 NEW DELHI - 110052 M.M. PUBLIC SCHOOL VASUDHA ENCLAVE PITAM 19 27187701 PURAM DELHI - 110034

Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - We st) - 011 - 2 5951182 (24 X 7)

JAGANNATH PUSHPANJALI ENCLAVE, 20 27017118 INTERNATIONAL SCHOOL PITAMPURA,DELHI - 32 21 R.N.PUBLIC SCHOOL 915 RANI BAGH DELHI - 110034 0 ST.PRAYAG PUBLIC ZONE H - 4/5 PITAM PURA DELHI - 22 SCHOOL 110034 27011134 ROSE MARRY PUBLIC PITAMPURA DELHI - 110088 23 SCHOOL 27315608 INDIAN CONVENT CU - BLOCK PITAM PURA DELHI - 24 SCHOOL 110088 27346980 MATA SHIV DEVI PUBLIC A - 2 KESHAV PURAM DELHI - 25 SCHOOL 110035 27182850 BLOOM ERA PUBLIC 285/23 ONKAR NAGAR - B TRI 26 SCHOOL NAGAR DELHI - 110035 27384207 NAV BHARTI PUBLIC DEEPALI PITAMPURA DELHI - 27 SCHOOL 110034 27010908 MAHAVIRA 1149 DEVA RAM PARK TRI 28 INTERNATIONAL SCHOOL NAGAR DELHI - 110035 27384381

ST.COLUMBO PUBLIC M.P.ENCLAVE PITAM PURA 29 SCHOOL DELHI - 34 27195514 BRILLIANTS CONVENT WEST ENCLAVE, 30 PITAMPURA,DELHI 27032325 BAL BHARTI MODEL 30 RISHI NAGAR RANI BAGH 31 SCHOOL DELHI - 34 27015333 RISING STAR ACADEMY 110 RAJ NAGAR PITAM PURA 32 DELHI - 110034 27194677 MATA JAI KAUR PUBLIC ASHOK VIHAR PH - III DELHI - 33 27221674 SCHOOL 110052 MUNI MAYA RAM JAIN PP BLOCK PITAM PURA DELHI - 34 27428440 PUBLIC SCHOOL 110034 GURU NANAK PUBLIC PUSHPANJALI ENCLAVE PITAM 35 27017260 SCHOOL PURA DELHI - 110034 S.D.PUBLIC SCHOOL BU - BLOCK PITAMPURA DELHI - 36 27344932 110088 SUNRISE CONVENT D - 16 SATYAWATI NAGAR 37 27226364 SCHOOL ASHOK VIHAR III DELHI - 110052 38 MONFORT SCHOOL ASHOK VIHAR DELHI - 110052 27130841 RAVINDRA PUBLIC SD - QD BLOCK PITAMPURA 39 SCHOOL DELHI - 88 27312598

Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - We st) - 011 - 2 5951182 (24 X 7)

CRESCENT PUBLIC SARASWATI VIHAR PITAM 40 SCHOOL PURA DELHI - 110034 27016688 RUKMINI DEVI PUBLIC CD BLOCK PIAMPURA DELHI - 41 SCHOOL 110088 27314235 NEW STATE ACADEMY ZONE H/4 PITAMPURA NEAR 42 SR.SEC.SCHOOL TELEPHONE EXCH SARASWATI 27011619 VIHAR SACHDEVA PUBLIC FP BLOCK MAURYA ENCLAVE 43 27322252 SCHOOL PITAMPURA DELHI - 110088 KULACHI HANSRAJ ASHOK VIHAR PHASE - III DELHI - 44 MODEL SCHOOL 110052 27143364 BAL BHARATI PUBLIC PUSHPANJALI ENCLAVE 45 SCHOOL PITAMPURA DELHI - 110034 27028600 46 TYAGI PUBLIC SCHOOL B - 3 KESHAV PURAM DELHI 27184769 LITTLE FAIRY PUBLIC ASHOK VIHAR PH - I DELHI - 47 SCHOOL 110052 27120635 ST. STEPHENS SCHOOL PU BLOCK, PITAMPURA, DELHI - 48 27342777 110088 49 DLDAV PUBLIC SCHOOL PITAMPURA 27318067 SPRINGDAYS MODEL ASHOK VIHAR 50 27228317 SCHOOL 51 ST. MICHEAL ACADEMY RANI BAGH 27019587 MAHARAJA AGARSEN PITAMPURA 52 ADARSH VIDYALAYA 27342984 DAV PUBLIC SCHOOL PUSHPANJALI ENCLAVE, 53 27010377 PITAMPURA J.N.MODERN PUBLIC 1220 RANI BAGH DELHI - 11034 54 27025862 SCHOOL 55 ABHINAV PUB. SCHOOL PITAM PURA,DELHI 27344147 AADHARSHILA VIDYA CD - BIK, PITAM PURA,DELHI 56 27311222 PEETH PRESIDIUM SCHOOL ASHOK VIHAR,PHASE - II,DELHI 57 32417772 (Morning Shift) PRESIDIUM SCHOOL ASHOK VIHAR,PHASE - II,DELHI 58 (Evening Shift) MAXFORT SCHOOL PARWANA ROAD, 59 27034035 PITAMPURA,DELHI LAUREL HIGH THE BEHIND IDPL,CHBS(NEAR 60 SCHOOL ASHIANA CHOWK), PITAMPURA, DELHI

Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - We st) - 011 - 2 5951182 (24 X 7)

ROCKFIELD PUBLIC SECTOR - 3 ROHINI, DELHI 61 SCHOOOL 27516889 NEW BAL BHARTI PUBLIC SEC. SCHOOL SECTOR - 7 ROHINI 27050227 62 SCHOOL DELHI DECENT PUBLIC SCHOOL B - BLOCK SECTOR - 3 NEAR JAIN 63 9711555603 STHANAK ROHINI DELHI HAPPY HOME PUBLIC POCKET B - 4 SECTOR - 2 ROHINI 64 SCHOOL DELHI 27048370 HIMALAYA PUBLIC SR. D - 12, SECTOR - 7 ROHINI, DELHI 65 SEC. SCHOOL 27046118 DELHI INTERNATIONAL PKT - B - 5 SECTOR - 3 ROHINI 66 SCHOOL DELHI 27525293 MOTHER DIVINE PUBLIC SECTOR - 3 ROHINI DELHI 67 SCHOOL 27523467 MANVI PUBLIC SCHOOL BLOCK - C SECTOR - 7 ROHINI 68 DELHI 27045080 MERRY INTERNATIONAL H - 19 SEC - 7 ROHINI 27049347 69 SENIOR SECONDARY PUBLIC SCHOOL ST. MARGARET SR. SEC. D - BLOCK PRASHANT VIHAR 27562015 70 SCHOOL (ROHINI) DELHI GITARATTAN JINDAL SECTOR - 7 ROHINI DELHI 27045607 71 PUBLIC SCHOOL YUVASHAKTI MODEL SECTOR - 3 ROHINI DELHI - 85 27515659 72 SCHOOL ROHINI PUBLIC SCHOOL VILLAGE AND POST OFFICE 27040270 73 NEHAR PUR ROHINI SEC - 7 DELHI ST. GIRI SR. SEC. SCHOOL SECTOR - 3, ROHINI, DELHI - 85 27516622 74

75 DAV PUBLIC SCHOOL SECTOR - 7, ROHINI, DELHI - 85 27043298 PRESTIGE CONVENT SECTOR - 8 ROHINI,DELHI 27912442 76 SR.SEC. SCHOOL TULA RAM PUBLIC SECTOR - 2 ROHINI, DELHI 11647604 77 SCHOOL NORTH - EX PUBLIC POCKET - G/27, SECTOR - 03, 27515777 78 SCHOOL ROHINI, DELHI - 85 TECNIA INTERNATIONAL F - 19,SECTOR - 8,ROHINI,NEW 27948500 79 SCHOOL DELHI - 85

Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - We st) - 011 - 2 5951182 (24 X 7)

HIMALAYA FOUNDATION NS 26 BEHIND JP BLCK MRKT 80 SCHOOL MOURYA ENCLAVE PITAMPURA D 34 ABHINAV SENIOR SECTOR - 3 ROHINI DELHI - 110085 27510264 81 SECONDARY PUBLIC SCHOOL 82 LANCERS CONVENT PRASHANT VIHAR, DELHI 27562815 DELHI CITY SCHOOL PKT C8, SECTOR - 8, ROHINI, 83 DLEHI VISHAL BHARTI PUBLIC SARASWATI VIHAR PITAM 47155666 84 SCHOOL PURA DELHI P.P. INTERNATIONAL PITAMPURA, DELHI 85 SCHOOL 9560892325 BAL BHARTI PUBLIC SECTOR - 14, ROHINI, DELHI 86 SCHOOL 9810469166 87 REMAL PUBLIC SCHOOL SECTOR - 3, ROHINI, DELHI - 85 9810408228 POLESTAR PUBLIC SECTOR - 2 ROHINI, DELHI 88 SCHOOL 8076958824 G.D. GOENKA PUBLIC SECTOR - 9, ROHINI, DELHI 89 SCHOOL 90 CRPF Public School PRASHANT VIHAR, DELHI P.S.M. PUBLIC SCHOOL PRATAP VIHAR KIRARI EXTN 5182872 91 NANGLOI NEW DELHI - 110041 TIN PUBLIC SCHOOL E - 57 KISHAN VIHAR NEW DELHI - 25471565 92 110041 DEVENDRA PUBLIC SCHOOL Z - 105 PREM NGR KIRARI NEW 25478501 93 DELHI - 110041 SUN SMILE PUBLIC SCHOOL A1/155 AMAN VIHAR NEW DELHI - 25187730 94 110041 C.P.M. PUBLIC SCHOOL D1/40 HARI ENCLAVE SULTANPURI 25965834 95 NEW DELHI - 110041 P.D.MODEL SEC.SCHOOL 6/88 P.F.E.SULTANPURI NEW 25476720 96 DELHI - 110041 BALESHWAR MEMORIAL G - 120 PREM NAGAR I NANGLOI 25188313 97 PUBLIC SCHOOL NEW DELHI - 110041 BAL STHALI PUBLIC KIRARI NANGLOI NEW DELHI - 25474271 98 SCHOOL 110041 99 NAVEEN PUBLIC SCHOOL VILL NITHARI DELHI - 41 25181257 JOHNEY PUBLIC SCHOOL 70 FEET ROAD PREM NAGAR - II 9213939445 100 NANGLOI NEW DELHI - 110041 M.D. MEMORIAL PUBLIC INDRA JHEEL SULTANPURI 25187237 101 SECONDARY SCHOOL NANGLOI NEW DELHI - 41

Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - We st) - 011 - 2 5951182 (24 X 7)

BAL VIDYA MANDIR MODEL ROHINI POOTH KALAN DELHI - 25785938 102 SCHOOL 110041 AKASH MODEL SCHOOL BALJEET VIHAR EXT NITHARI 25476467 103 NANGLOI DELHI R.K.MEMORIAL PUBLIC KARAN VIHAR DELHI - 110041 9717422266 104 SCHOOL AKHIL BAL VIDYALAYA 221 - 23 FRIENDS ENCLAVE 25474512 105 S.P.ROAD NANGLOI DELHI - NAV JYOTI PUBLIC SCHOOL KARAM VIHAR HARI ENCLAVE 3128263 106 SULTAN PURI NEW DELHI - 110041 S.M.PUBLIC SCHOOL Z - 183 PREM NAGAR II KIRARI 25472597 107 NANGLOI DELHI - 41 CH. KHUSHI RAM MODEL MAIN MUBARIK PUR ROAD INDER 55196740 108 SCHOOL ENCLAVE NEW DELHI - 110041 BHARAT SHAKTI PUBLIC KRISHAN VIHAR DELHI - 110041 25484213 109 SCHOOL SHRI TULA RAM PUBLIC AMAN VIHAR DELHI 25470699 110 SCHOOL G.N.PUBLIC SCHOOL A - 97 RAJ PARK S.P ROAD DELHI - 30925009 111 110041 B.S.M.PUBLIC SCHOOL VILLAGE NITHARI NANGLOI 25475436 112 DELHI - 110041 R.R.GITA BAL BHARTI JALABI CHOWK SULTAN PURI 25181134 113 PUBLIC SCHOOL DELHI DEEP MODERN PUB. SCHOOL PREM NAGAR - III, MUBARAK PUR, 114 NANGLOI, DELHI - 41 HEERA LAL PUB. SCHOOL BHAGYA VIHAR, JAIN COLONY, 55769739 115 MADAN PUR, DABAS,DELHI - 81 MEER PUB. SCHOOL A - 666 - 667,MEER VIHAR, MADAN 39586924 116 PUR DABAS,DELHI CH. BALDEV SINGH MODEL BALDEV PARK MAIN MUBARIK 25475315 117 SCHOOL PUR ROAD NEW DELHI - 110041 G.D. GOENKA PUBLIC PLOT NO3,POCKET - 7,SECTOR - 27582410 118 SCHOOL 22,ROHINI,DELHI JEEVAN PUBLIC SEC. PRATAB VIHAR PART - II, KIRARI 65488257 119 SCHOOL EXTN., NEW DELHI PARKASH BHARTI PUBLIC S.T. BLOCK,PREM NAGAR - 9213333338 120 SCHOOL II,DURGA MANDIR ROAD,NEAR KIRARI NEHAR,DELHI - 41 121 R.D.SR.SEC. PUBLIC SCHOOL KRISHAN VIHAR DELHI 25473692 122 QUEEN MARY'S SCHOOL SECTOR - 25,ROHINI,DELHI 27934571

Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - We st) - 011 - 2 5951182 (24 X 7)

LITTLE STAR MODEL T - 1/8 BUDH VIHAR PHASE - I NEW 27532095 123 SCHOOL DELHI - 110041 AUROBINDO PUBLIC BUDH VIHAR NEW DELHI 27536608 124 SCHOOL SOLANKI SECONDARY HARSH DEV PARK BUDH VIHAR 27537985 125 PUBLIC SCHOOL PHASE - II DELHI - 110041 RYAN INTERNATIONAL SECTOR - 25 ROHINI NEW DELHI - 27932770 126 SCHOOL 110085 127 DIVYA PUBLIC SCHOOL F1/48 BUDH VIHAR DELHI 27535571 INDRA PRASTHA CONVENT SR. SEC. SCHOOL , 25477845 128

VIKAS BHARATI PUBLIC SECTOR - 24 ROHINI, NEW DELHI 27052641 129 SCHOOL BRAHMA SHAKTI PUBLIC BHARAT VIHAR, BEGUM PUR , 31087101 130 SCHOOL DELHI NAV DURGA ADARSH 165 - A BUDH VIHAR PHASE - 2 DELHI 27537777 131 VIDYALAYA B.R.TYAGI SR. SEC. SCHOOL V - 6 BUDH VIHAR COLONY PHASE - 27531529 132 2 DELHI - 41 GOOD LUCK SECONDARY BEGUMPUR EXTN. BARWALA 25470924 133 PUBLIC SCHOOL ROAD DELHI 134 PRINCE PUBLIC SCHOOL SECTOR - 24, ROHINI, DELHI 27932964 135 PRINCE PUBLIC SCHOOL BUDH VIHAR DELHI 27534031 DELHI PUBLIC SCHOOL SECTOR - 24 PHASE - 3 ROHINI NEW 27055942 136 ROHINI DELHI BAL BHARATI PUBLIC SECTOR 24 ROHINI DELHI 27055942 137 SCHOOL BALDEEP PUBLIC SCHOOL L - 181 - 182, VIJAY VIHAR PH - 2 , 27045973 138 ROHINI DELHI VIDYA JAIN PUBLIC SCHOOL SECTOR - 6 ROHINI DELHI 27057538 139

MOUNTI ABU PUBLIC SECTOR - 5 ROHINI DELHI - 110005 27041516 140 SCHOOL D.V.PUBLIC SCHOOL F - 205 PHASE - I VIJAY VIHAR 27044360 141 ROHINI DELHI - 110085 RUKMINI DEVI PUBLIC B - 5 SEC - 4 ROHINI, DELHI 27044711 142 SCHOOL YUVA SHAKTI MODEL BUDH VIHAR DELHI 27537889 143 SCHOOL 144 CITIZEN MODEL SCHOOL BUDH VIHAR - II DELHI - 41 27532221

Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - We st) - 011 - 2 5951182 (24 X 7)

JUTHEDAR SANTOSH SINGH BUDH VIHAR, PH - I, DELHI - 41 32536065 145 KHALSA SCHOOL RUN SINGH MODEL PUBLIC PRATAP VIHAR, PART III, KIRARI, 146 SCHOOL DELHI - 86 CHANDER BHAN MEMORIAL X - 50 BUDH VIHAR PHASE - I, DELHI 55130224 147 PUBLIC SCHOOL THE HERITAGE SCHOOL PLOT NO.8 SECTOR - 23 ROHINI - 27062800 148 110085 LAUREL CONVENT RITHALA ROAD,BUDH VIHAR - 7923910 149 I,DELHI - 86 150 MAXFORT SCHOOL SECTOR - 23(H - 2),ROHINI DE INDIAN PUBLIC SCHOOL PCKT 11, SECTOR 24, ROHINI, 27050252 151 DELHI 85 HANSRAJ MODEL SCHOOL SHANI BAZAR ROAD, RAMESH 152 ENCLAVE, ROHINI, SECTOR - 21, DELHI

J.S.INTERNATIONAL SCHOOL AGAR NGR.,PREM NGR III, NEAR 9210384000 153 MUBARAKPUR, D 86 PREM RAJ KANWAR PUBLIC KH.NO.890 RATAN VIHAR SULTAN 9999082868 154 SCHOOL PURI DELHI 86 SONA MEMORIAL PUBLIC A 1/11,HARI ENCLAVE KIRARI NEW 9968323812 155 SCHOOL DELHI 86 DHRUV PUBLIC SCHOOL Z134 PREM NAGAR KIRARI 9868900836 156 NANGLOI DELHI 86 SWAMI SATYANAND B BLK PH 5 KARAN VIHAR KIRARI 9811130337 157 CONVENT SCHOOL EXTN. DELHI 86 SRP PUBLIC SCHOOL LAXMI VIHAR, PREM NGR III, 9811118301 158 NANGLOI, ND BAL DEEP MODEL SCHOOL KARAN VIHAR PART, SEC 20, 9868263129 159 ROHINI D 86. SHIVAM MODEL PUBLIC E 2, PREM NGR III, KIRARI 9868387495 160 SCHOOL SULEMAN NGR, D 86 ST.FRANCIS CONVENT A/146, JASWANT CLNY, BUDH 161 SCHOOL VIHAR PHASE II, DEL SHRI KRISHNA PUBLIC KH.NO.72/8 JASWANT COLONY, 9015431113 162 SCHOOL BUDHVIHAR, PH II, DELHI 96 HAPPY FIELD PUBLIC A 31, BUDH VIHAR MAIN RD, 9899297500 163 SCHOOL DELHI - 86 S D INDRAPRASTHA PLOT NO.447, V & PO BEGAMPUR, 9868878685 164 MODERN SCH. ROHINI SEC 22, ND 86

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DEEP CHAND PUBLIC VILL. BEGUMPUR DELHI 86 9873723379 165 SCHOOL ADRIEL HIGH SCHOOL POCKET 2,SECTOR - 24,ROHINI - 27933377 166 110085 167 S.R.PUBLIC SCHOOL Y 1/9 BUDH VIHAR JP I, N.D. 86 9911626700 VIDHYA SAGAR PUBLIC O 1/50 BUDH VIHAR D 86 9868140280 168 SCHOOL SANGWAN MODEL RAM PARK POOTH KAKAN DELHI - 27533223 169 SECONDARY SCHOOL 41 170 TULIP PUBLIC SCHOOL PCKT 20 SEC.24 ROHINI D 85 9811031751 171 SANSKAR PUBLIC SCHOOL PCKT I, SEC 24, ROHINI, N.D. 85 9560771666 SREE CHAITANYA PUBLIC SECTOR - 5,ROHINI,NEAR RITHALA 9810064173 172 SCHOOL METRO STATION,NEW DELHI - 110 0 85 C.M MODEL SCHOOL J - 1, VISHWANATH MAHADEV 35112619 173 MANDIR , BUDHVIHAR, PHASE - 11 DELHI SWAMI RAMTIRTH PUBLIC C - 9 VIJAY VIHAR RITHALA DELHI 27043017 174 SCHOOL D S M PUBLIC SCHOOL Z BLOCK,PREM NAGAR 175 II,NANGLOI,DELHI - 110086 BALDEV INTERNATIONAL KH.NO.26/19/1(4 - 16) MUBARAKPUR 9213333000 176 PUBLIC SCHOOL RD., DELHI NATIONAL CONVENT INDER ENCLAVE PH II, G BLOCK, 9911080222 177 SCHOOL MUBARAK PUR NANGLOI, DELHI ROYAL PUBLIC SCHOOL ROOP VIHARMUBARAKPUR 9211370340 178 DABAS DELHI 81 179 ROSE CONVENT SCHOOL POOTH KALAN, DELHI 8810441504 SAARTHI INTERNATIONAL BEGUMPUR EXTN., PANSALI 9210772920 180 SCHOOL RAOD, DELHI 181 THE SOVEREIGN SCHOOL SEC - 24 ROHINI DELHI CITIZEN MODEL SCHOOL Z - 183, PREM NAGAR KIRARI, 182 DELHI S.D.SARASWATI BAL C - 5 RAJIV NAGAR PHASE - II Hari Madhav MANDIR DELHI - 110041 Jha 183 25473338 (9968986544) B.M. BHARTI MODEL MAJRI PO KARALA DELHI - 81 Sushil Kumar 184 SCHOOL (9899203057) NORTH - EX PUBLIC JAIN COLONY KAROLA DELHI - 25488019 185 SCHOOL 110081

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RAHUL PUBLIC SCHOOL D - 16 RAJIV NAGAR EXTN. 22465324 186 DELHI M.S. MODEL SEC. SCHOOL KARALA DELHI Lalit Mathur 187 25953207 (9810156756) PARAG JYOTI PUBLIC SHIV VIHAR KARALS DELHI 25951192 188 SCHOOL NEW RURAL DELHI KARALA DELHI - 81 189 PUBLIC SCHOOL INDRAPRASTHA PUBLIC A - 3, RAJEEV NAGAR, 190 SCHOOL BEGAMPUR, SECTOR - 22, ROHINI DELHI - 86 M.R. PUBLIC SCHOOL RAJEEV NAGAR EXT. Neelam 191 BARWALA ROAD BEGUMPUR, 27581553 DELHI (9810546165) ST. VIVEKANAND QUTAB GARH ROAD VILL. 25953509 192 SECONDARY SCHOOL LADPUR DELHI ARISTOTLE PUBLIC NEAR BUS STAND QUTOAB Radha 193 SCHOOL GARH DELHI Bhardwaj (9911736904) RACHNA MONTESORI 1237 - 38 JAIN NAGAR DELHI - Indirash 194 SCHOOL 110081 9350280992 9811446537 B.V.M. MODEL SCHOOL RAJIV NAGAR, BEGUMPUR, 9654846219 195 DELHI - 41 DEEN BANDHU PUBLIC GHEVRA, NEW DELHI - 110081 Bindiya 196 SCHOOL (9911090124)

B.S.M PUBLIC SCHOOL KARALA,DELHI Sheela Maan 197 (8130516201) GANGA INTERNATIONAL SWADA NIZAMPUR,DELHI 25953469 198 SCHOOL YUVASHAKTI MODEL RAMA VIHAR COLONY DELHI - Jagriti Joon 199 SCHOOL 110081 (8802449299) LAVI PUBLIC SCHOOL KH.NO.141, VILLAGE GHEVRA, Kulwant 200 DELHI - 81 Singh (9818789639) VENUS PUBLIC SCHOOL V & P.O.KANJAWALA DELHI - 81 9582259902 201

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BHAGAT INTERNATIONAL KH.NO.26/8 MOHD. PUR MAZARI Harish Kumar 202 SCHOOL RAMA VIHAR DELHI 81 (9999099059) 9711149290 SHANTI MODEL PUBLIC VILL. GHEVRA DELHI 81 Gajendra 203 SCHOOL (9971367800) G.R.M. PUBLIC SCHOOL KH.NO.88/23/2, SHIV VIHAR, Manjulata 204 KARALA, DELHI - 81 (9212085249) 9899133113 R.L.M. PUBLIC SCHOOL TATESAR JAUNTI, DELHI 81 Sushila 205 (9266384467) 9968376001 D R M PUBLIC SCHOOL 1050 JAIN NGR, KARALA ROAD Anshul Mathur 206 (9899154489) 9136773137 S.D. PUBICL SCHOOL PLOT NO.13 TO 18 TEERTHNKAR Munish NAGAR, JAIN COLONY, Sharma 207 KARALA (7011728787) 9811483658 R.K. INTERNATIONAL V & PO NIZAMPUR, DELHI 9871087321 208 SCHOOL VANI MODEL SCHOOL A - 5, RAJIV NAGAR, MAIN ROAD, Amit Kumar 209 BEGUMPUR, DELHI (9654614755) M. D. INDRAPRASTHA KHASRA NO. 2/24, RAJEEV 9899905910 210 PUBLIC SCHOOL NAGAR EXTN., BEGUMPUR, DELHI - 86 INDRAPRASTHA MODERN B - 246 - 247, RAJEEV NAGAR, OPP. 9250018848 211 SCHOOL ROHINI SEC - 22 DELHI VANASTHALI PUBLIC GHEWRA, NIZAMPUR MAIN Nand Kishor 212 SCHOOL ROAD, DELHI 81 (9250582201) DABAS PUBLIC SCHOOL KH.NO.132 BUDHANPUR, 9818369380 213 MAJRA DABAS D 81 MADANPUR ROAD, 214 CIAT PUBLIC SCHOOL KANJHAWALA, DELHI SIDDHARTHA PUBLIC 215 TATESAR, DELHI SCHOOL

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NORTH MCD SCHOOL :

S. Contact No. ZONE NAME OF THE SCHOOL No. 1. NARELA ZONE JAT KHORE 8130562256 2. NARELA ZONE PUNJAB KHORE 8130562205 3. NARELA ZONE RAJIV NAGAR(G) 8130561824 4. NARELA ZONE RAJIV NAGAR(B) 8588887823 5. NARELA ZONE BEGUM PUR - I 8130561831 6. NARELA ZONE BEGUM PUR - II 8130547916 7. NARELA ZONE QUTABGARH(B) 8130562393 8. NARELA ZONE QUTABGARH(G) 8130562366 9. NARELA ZONE KARALA(B) 8130540224 10. NARELA ZONE KARALA(G) 8130540358 11. NARELA ZONE MOHAMEDPUR MAJRI (B) 8130540462 12. NARELA ZONE KANJHAWALA(B) 8130540516 13. NARELA ZONE KANJHAWALA(G) 8130540641 14. NARELA ZONE LADPUR(B) 8130540717 15. NARELA ZONE LADPUR(G) 8130540747 16. NARELA ZONE JAUNTI 8130540801 17. NARELA ZONE TATESAR 8130540812 18. NARELA ZONE GARHI RANDHALA 8130540897 19. NARELA ZONE GHEWRA (BOYS) 8130566516 20. NARELA ZONE GHEWRA (GIRLS) 8130539973 21. NARELA ZONE RANI KHERA (BOYS) 8130540593 22. NARELA ZONE RANI KHERA (GIRLS) 8130566670 23. NARELA ZONE SAWADA 8130566683 24. NARELA ZONE J.J. SAWADA I.BLK 8130566598 25. NARELA ZONE J.J. SAWADA B.BLK BOYS 8588887844 26. NARELA ZONE J.J. SAWADA B.BLK NEW 8130566174 27. NARELA ZONE J.J. SAWADA F. BLK 8130566759 28. NARELA ZONE NIZAMPUR CO - ED 8130566812 29. NARELA ZONE MADANPUR DABAS (B) 8130539630 30. NARELA ZONE MADANPUR DABAS (G) 8588882155 31. NARELA ZONE SAWRAN PARK - I 8130540392 32. NARELA ZONE SAWRAN PARK - II 8130540960 KESHAVPURAM 33. JAI MATA MARKET 8130543233 ZONE KESHAVPURAM TRI NAGAR DEVA RAM 34. 8130543304 ZONE PARK KESHAVPURAM 35. RAM PURA 8130548574 ZONE

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KESHAVPURAM 36. SHAKUR PUR VILLAGE - I 8130548658 ZONE KESHAVPURAM 37. SHAKUR PUR VILLAGE - II 8130548684 ZONE KESHAVPURAM 38. PITAM PURA VILLAGE 8130548689 ZONE KESHAVPURAM 39. HARSH VIHAR 8130548702 ZONE KESHAVPURAM 40. SHAKUR PUR E - BLK 8130548703 ZONE KESHAVPURAM 41. SHAKUR PUR F - BLK TAMIL 8130548744 ZONE KESHAVPURAM 42. SHAKUR PUR G - I 8130548754 ZONE KESHAVPURAM 43. SHAKUR PUR G - II 8130548768 ZONE KESHAVPURAM 44. SHAKUR PUR H - I 8130548799 ZONE KESHAVPURAM 45. SHAKUR PUR H - II 8130548806 ZONE KESHAVPURAM 46. SHAKUR PUR I - I 8130548902 ZONE KESHAVPURAM 47. SHAKUR PUR I - II 8130548915 ZONE KESHAVPURAM 48. WAZIRPUR J.J. NEW - I 8130548924 ZONE KESHAVPURAM 49. WAZIRPUR J.J.NEW - II 8130548976 ZONE KESHAVPURAM 50. WAZIRPUR J.J. OLD - I 8130549018 ZONE KESHAVPURAM 51. WAZIRPUR J.J. OLD - II 8130549061 ZONE KESHAVPURAM 52. NIMRI COLONY - I 8130549088 ZONE KESHAVPURAM 53. NIMRI COLONY - II 8130549102 ZONE KESHAVPURAM 54. BHARAT NAGAR 8130549113 ZONE KESHAVPURAM 55. SHAKTI NAGAR EXT. 8130549125 ZONE KESHAVPURAM 56. SATYAWATI NAGAR 8130549149 ZONE KESHAVPURAM 57. SAWAN PARK 8130537742 ZONE KESHAVPURAM 58. ASHOK VIHAR PHASE - III 8130549157 ZONE

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KESHAVPURAM 59. ASHOK VIHAR A - I 8130549166 ZONE KESHAVPURAM 60. ASHOK VIHAR A - II 8130549167 ZONE KESHAVPURAM 61. ASHOK VIHAR B - 2 8130549181 ZONE KESHAVPURAM 62. ASHOK VIHAR C - 2 8130549185 ZONE KESHAVPURAM 63. WAZIRPUR VILLAGE - I 8130549216 ZONE KESHAVPURAM 64. WAZIRPUR VILLAGE - II 8130549226 ZONE KESHAVPURAM 65. ASHOK VIHAR H - BLK 8130549558 ZONE KESHAVPURAM 66. ASHOK VIHAR - E PHASE - I 8130549574 ZONE KESHAVPURAM 67. ASHOK VIHAR C - I 8130549591 ZONE KESHAVPURAM WAZIRPUR IND. AREA BLK 68. 8130549627 ZONE C - I KESHAVPURAM WAZIRPUR IND. AREA BLK 69. 8130549629 ZONE C - II KESHAVPURAM WAZIRPUR IND. AREA BLK - 70. 8130549653 ZONE A KESHAVPURAM 71. SHAKTI NAGAR GIRLS 8130569256 ZONE KESHAVPURAM 72. RANA PRATAP BAGH 8130569280 ZONE KESHAVPURAM 73. SANGAM PARK - I 8130569484 ZONE KESHAVPURAM 74. SANGAM PARK - II 8130569488 ZONE 75. ROHINI ZONE ROHINI SEC - 5A 76. ROHINI ZONE ROHINI SEC - 5B(G) 77. ROHINI ZONE BUDH VIHAR - I 78. ROHINI ZONE BUDH VIHAR - II 79. ROHINI ZONE RITHALA - I 80. ROHINI ZONE RITHALA - II 81. ROHINI ZONE ROHINI SEC - 24 - I 82. ROHINI ZONE ROHINI SEC - 24 - II 83. ROHINI ZONE ROHINI SEC - 25 84. ROHINI ZONE KRISHAN VIHAR - I 85. ROHINI ZONE KRISHAN VIHAR - II 86. ROHINI ZONE POOTH KALA ( G)

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87. ROHINI ZONE POOTH KALAN BOYS 88. ROHINI ZONE ROHINI SEC - 20 NEW 89. ROHINI ZONE ROHINI SEC - 21 - I 90. ROHINI ZONE ROHINI SEC - 21 - II 91. ROHINI ZONE ROHINI SEC - 23 - I 92. ROHINI ZONE ROHINI SEC - 23 - II 93. ROHINI ZONE ROHINI SEC - 20 EXT 94. ROHINI ZONE NITHARI NO. 1 - I 95. ROHINI ZONE NITHARI NO. 1 - II 96. ROHINI ZONE NITHARI NO. 2 - I 97. ROHINI ZONE NITHARI NO. 2 - II 98. ROHINI ZONE KIRARI - I 99. ROHINI ZONE KIRARI - II 100. ROHINI ZONE PREM NAGAR - I 101. ROHINI ZONE PREM NAGAR - II 102. ROHINI ZONE MUBARAKPUR - I 103. ROHINI ZONE MUBARAKPUR - II 104. ROHINI ZONE SULTANPURI C4 - I 105. ROHINI ZONE SULTANPURI C4 - II 106. ROHINI ZONE SULTANPURI C6 - I 107. ROHINI ZONE SULTANPURI C6 - II 108. ROHINI ZONE SULTANPURI P1 - I 109. ROHINI ZONE SULTANPURI P1 - II 110. ROHINI ZONE SULTANPURI P4 - I 111. ROHINI ZONE SULTANPURI P4 - II 112. ROHINI ZONE MANGOLPURI H 113. ROHINI ZONE MANGOLPURI J - I 114. ROHINI ZONE MANGOLPURI Y2 115. ROHINI ZONE MANGOLPURI Y - I 116. ROHINI ZONE SULTANPURI A2 - I 117. ROHINI ZONE SULTANPURI A2 - II 118. ROHINI ZONE SULTANPURI A - I 119. ROHINI ZONE SULTANPURI A - II 120. ROHINI ZONE SULTANPURI B2 - I 121. ROHINI ZONE SULTANPURI B2 - II 122. ROHINI ZONE SULTANPURI B - I 123. ROHINI ZONE SULTANPURI B - II 124. ROHINI ZONE SULTANPURI D - I 125. ROHINI ZONE SULTANPURI D - II 126. ROHINI ZONE RAJ PARK CO - ED 127. ROHINI ZONE SULTANPUR MAZRA 128. ROHINI ZONE SULTANPURI E - I

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129. ROHINI ZONE SULTANPURI E - II 130. ROHINI ZONE SULTANPURI F - I 131. ROHINI ZONE SULTANPURI F - II 132. ROHINI ZONE SULTANPURI G - I 133. ROHINI ZONE SULTANPURI G - II 134. ROHINI ZONE AVANTIKA - I 135. ROHINI ZONE AVANTIKA - II 136. ROHINI ZONE ROHINI SEC - 3 F/G 137. ROHINI ZONE ROHINI SEC - 3A 138. ROHINI ZONE ROHINI SEC - 3B 139. ROHINI ZONE ROHINI SEC - 3C 140. ROHINI ZONE ROHINI SEC - 4 - I 141. ROHINI ZONE ROHINI SEC - 4 - II 142. ROHINI ZONE MANGOLPURI A - I 143. ROHINI ZONE MANGOLPURI A - II 144. ROHINI ZONE MANGOLPURI C - I 145. ROHINI ZONE MANGOLPURI C - II 146. ROHINI ZONE MANGOLPURI F - I 147. ROHINI ZONE MANGOLPURI F - II 148. ROHINI ZONE MANGOLPUR BOYS 149. ROHINI ZONE MONGOLPUR GIRLS 150. ROHINI ZONE MANGOLPURI X 151. ROHINI ZONE MANGOLPURI P - I 152. ROHINI ZONE MANGOLPURI P - II 153. ROHINI ZONE MANGOLPURI Q - I 154. ROHINI ZONE MANGOLPURI Q - II 155. ROHINI ZONE MANGOLPURI R - I 156. ROHINI ZONE MANGOLPURI R - II 157. ROHINI ZONE MANGOLPURI S - I 158. ROHINI ZONE MANGOLPURI S - II 159. ROHINI ZONE MANGOLPURI T - I 160. ROHINI ZONE MANGOLPURI T - II 161. ROHINI ZONE MANGOLPURI U 162. ROHINI ZONE MANGOLPURI E - I 163. ROHINI ZONE MANGOLPURI E - II 164. ROHINI ZONE MANGOLPURI K - I 165. ROHINI ZONE MANGOLPURI K - II 166. ROHINI ZONE MANGOLPURI L - I 167. ROHINI ZONE MANGOLPURI L - II 168. ROHINI ZONE MANGOLPURI M - I 169. ROHINI ZONE MANGOLPURI M - II 170. ROHINI ZONE MANGOLPURI O - I

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171. ROHINI ZONE MANGOLPURI O - II 172. ROHINI ZONE PRASHANT VIHAR 173. ROHINI ZONE ROHINI SEC - 8 174. ROHINI ZONE NAHARPUR 175. ROHINI ZONE ROHINI SEC - 7A 176. ROHINI ZONE ROHINI SEC - 7B 177. ROHINI ZONE RAZAPUR VILLAGE 178. ROHINI ZONE EU PITAMPURA 179. ROHINI ZONE HAIDERPUR - I 180. ROHINI ZONE HAIDERPUR - II 181. ROHINI ZONE HU PITAMPURA 182. ROHINI ZONE LU PITAMPURA 183. ROHINI ZONE HAIDERPUR J.J. 184. ROHINI ZONE SAHIPUR VILLAGE 185. ROHINI ZONE SHALAMAR VILLAGE - I 186. ROHINI ZONE SHALAMAR VILLAGE - II 187. ROHINI ZONE SHALIMAR BAGH - BB 188. ROHINI ZONE SHALIMAR BAGH - BG 189. ROHINI ZONE SHALIMAR BAGH - U&V 190. ROHINI ZONE SHALIMAR BAGH - AB 191. ROHINI ZONE SHALIMAR BAGH - AC 192. ROHINI ZONE SHALIMAR BAGH - AG 193. ROHINI ZONE SHALIMAR BAGH - BT 194. ROHINI ZONE SHALIMAR BAGH - AK 195. ROHINI ZONE SHALIMAR BAGH - BK2 196. ROHINI ZONE PITAMPURA - CP 197. ROHINI ZONE PITAMPURA - ED 198. ROHINI ZONE PITAMPURA - GP 199. ROHINI ZONE PITAMPURA - SP 200. ROHINI ZONE PITAMPURA - UU 201. ROHINI ZONE SARASWATI VIHAR 202. ROHINI ZONE RANI BAGH BOYS 203. ROHINI ZONE RANI BAGH GIRLS

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Annexure - XIV

LIST OF COLLEGES OF DISTRICT NORTH - WEST

S. No. Colleges Names Address Contact Details Sub - division H - 4 - 5 Zone, Road Number Saraswati Vihar 011 - 27018805 Keshav Mahavidalaya 43, Pitam Pura, New Delhi,

1 110034 Saraswati Vihar 2 Lakshmi Bai College Ashok vihar III, Delhi - 110052 011 - 27308598 Ashok Vihar III, Sawan Pa rk, Saraswati Vihar Satyawati College 011 2724 0406 3 Ashok Vihar, New Delhi - 52 Satyawati College Ashok Vihar III, Sawan Pa rk, 011 - 27213402 Saraswati Vihar 4 (Evening) Ashok Vihar, New Delhi - 52 University o f Delhi, Pitam Saraswati Vihar Sri Guru Gobind Singh 011 2732 1528 Pura, Opposite TV Tower, College of Commerce 5 Delhi - 88 2A & 2B, Phase - 1, Madhuban 011 - 27864596, Saraswati Vihar Rukmini Devi Istitute of Chowk, Outer Ring Road, 27867301 6 Advanced Studies Rohini, Delhi, 110085 0 11 - 27932742, Rohini Plot No 6, Sector - 25, Rohini, Delhi Istitute of 27934011, Delhi 7 Advanced Studies 27934400, 3 PSP Institutional Area, Saraswati Vihar 0 11 - 27555123 - Technia Institue of Madhuban Chowk, Rohini, 124, 8 Advanced Studies Delhi 011 4518 4000; Rohini Insitutional Area Sec - 5, Jagan Institute of 45184001, Rohini, Delhi 9 Management Studies 45184002 Rohini Maharaj Agersen Sec - 22 Rohini, Delh i 0 11 - 65647742 10 Institute of Technology Sirifort College of 8, Rohini Institutional Area, 011 6513 1313; Rohini Computer Technology Sector 25, Rohini, Delhi, 27061404; 11 and Management 110085 27061405 Kasturba Polytechnic Pitampura (New T.V. Tower), 0 11 - 27325252, Saraswati Vihar 12 for Women – Delhi Delhi 27325997 Chhotu Ram Rural Kanjhawala, New Delhi, Kanjhawala 011 2595 3489 13 Institute Of Technology Delhi 110081 AU - Block (Outer Ring 011 - 27343401, Saraswati Vihar Vivekananda Institue of Road), Pitampura, Delhi - 27343402, Professional Studies 14 110034. 27343403

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ANNEXURE - XV

DISABLED POPULATION BY TYPE OF AGE IN DISTRICT NORTH - WEST

Total number of disabled Rural/ Urban Age - group persons Total Male Female Rural Total 2683 1691 992 Rural 0 - 4 110 68 42 Rural 5 - 9 190 128 62 Rural 10 - 19 515 322 193 Rural 20 - 29 483 311 172 Rural 30 - 39 417 280 137 Rural 40 - 49 296 200 96 Rural 50 - 59 226 143 83 Rural 60 - 69 226 136 90 Rural 70 - 79 137 63 74 Rural 80 - 89 50 25 25 Rural 90+ 32 15 17 Rural Age Not Stated 1 0 1 Urban Total 44187 26364 17823 Urban 0 - 4 1420 792 628 Urban 5 - 9 2716 1553 1163 Urban 10 - 19 7646 4580 3066 Urban 20 - 29 7641 4840 2801 Urban 30 - 39 6190 3908 2282 Urban 40 - 49 5205 3382 1823 Urban 50 - 59 4147 2587 1560 Urban 60 - 69 4665 2559 2106 Urban 70 - 79 2850 1404 1446 Urban 80 - 89 1337 603 734 Urban 90+ 334 133 201 Urban Age Not Stated 36 23 13

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ANNEXURE - XVI

DIRECTORY

(1) REVENUE DEPARTMENT NORTH - WEST DISTRICT S. Phone Name Designation Office Address E - Mail ID No. No Fax O/o District Sh. District Magistrate (North

1 S andeep Magistrate [email protected] West) Kanjhawala 25953785 Mishra North West Delhi - 110081 Additional O/o District Sh. Amit District Magistrate (North

2 25953786 [email protected] Kumar Magistrate West) Kanjhawala North West Delhi - 110081 O/o District Sub Divisional Sh. Arun Magistrate (North [email protected] 3 Magistrate 25953375

Gupta West) Kanjhawala m (HQ) Delhi - 110081 O/o District Sub Divisional Sh. Gaurav Magistrate (North sdmkanjhawala@gmail 4 Magistrate 25951140

Yadav West) Kanjhawala (Kanjhawala) .com Delhi - 110081 Sh. O/o District Nagendra Sub Divisional Magistrate (North 5 Shekhar Magistrate 25953528 [email protected] West) Kanjhawala

Pati (Rohini) m Delhi - 110081 Tripathi Office of Sub - Dr. Mohd. SDM divisional Magistrate sdmsaraswativihar1@g 6 Rehan (Saraswati (Saraswati Vihar) 27393000

mail.com Raza Vihar) Ram Pura Delhi - 110035 O/o District Smt. Magistrate (North [email protected] 7 Meena SDM (Election) 9818001789

West) Kanjhawala om Tyagi Delhi - 110081 O/o District BDO North Magistrate (North

8 - 25952184 - West West) Kanjhawala Delhi - 110081

174 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

O/o District Sh. Kamal Tehsildar Magistrate (North 9 9013216101 Kishor e Kanjahawala West) Kanjhawala Delhi - 110081 O/o District Smt. Tehsildar Magistrate (North 10 Kusum 9599376607 (Rohini) West) Kanjhawala Lata Mitra Delhi - 110081 Office of District Sh. Tehsildar 11 Magistrare West 8750585523 Premchand Sarswati Vihar Ram Pura Delhi O/o District 9868538213, Sh. Hemant District Project Magistrate (North [email protected] 12 8826071882

Kumar Officer West) Kanjhawala om 25951182 Delhi - 110081 O/o District Mrs. Tripti Project Magistrate (North [email protected] 1 3

Varshney Coordinator West) Kanjhawala 9811425128 om Delhi - 110081 O/o District Sh. V.K. Magistrate (North 7011020484 1 4 Account Officer Pushkaran West) Kanjhawala 25953531 Delhi - 110081 O/o District Sh. Assistant Magistrate (North 7042722535 1 5 Amaresh Account Officer West) Kanjhawala 25953531 Choudhary Delhi - 110081 Near Kanjhawla Sh. Sub. Registar police Station Sub. 8800306065 subregistrar6dr@gmail 1 6

Prabhash ( Kanjhawala) Registar office 2595400 .com Delhi - 81 Sh. Sub. Registar Ambedkar Bhawan 1 7 9968043013 Yogender (Rohini ) Rohini Sec - 16 O/o Sub - Registrar, Sh. Dalbir Sub. Registar Sector - 16,Ambedkar 1 8 9013633378 Singh (PitamPura ) Bhawan,Rohini, Delhi. (2) DELHI FIRE SERVICES S. Name Designation Office Address Phone No Fax E - Mail ID No. Delhi Fire Service Sh. Vipin Near Super Bazar 9818023583 1 Director Kental GNCTD C.P, New 23414333 [email protected]

Delhi

175 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Sh. Atul Chief Fire Flat No 2 Bikaji 23412450 2 [email protected] Garg Officer kama place Delhi 23414000

[email protected]

Delhi Fire Service Sh. Deputy Chief Near Super Bazar 9899130700 dharampalbhardwaj156 3 Dharampal

Fire Officer GNCTDC.P, New 25156707 [email protected] Bhardwaj Delhi 9810445332, Sh. Mukesh Divisional Moti Nagar Fire

4 25158082 [email protected] Verma Officer Station Delhi 23842505 Sh. Sanjay PA to DO 9910052261 Sh. Asstt. Moti Nagar Fire 5 Udayveer Divisional 9968206848 Station Delhi singh Officer Roop nagar fire Additional Sh. Rajesh station near roop 9868601282

6 Divisional [email protected] Kumar nagar police stasion 23842505 Officer delhi - 110007 Fire Safety Management Academy Near By Sh. Sumit 9999183730

7 Saroj Super [email protected] kumar Station Officer 27562535 Specialist Hospital Maduban Chowk Rohini - 110085 Fire Safety Management Academy Near By Sh. Devaki Leading 9911103556

8 Saroj Super [email protected] Nandan Fireman 27562535 Specialist Hospital Maduban Chowk Rohini - 110085 Fire Station Sh. Sarab 9310970923 9 Officer jeet Singh Rohini Sec - 5 Near 27042777 Rohini Sec - 5 Rithala Metro Sub Station Sh. Madan Station Delhi - 85 8527614536 10 Officer Singh 27042777 Rohini Sec - 5 Fire Station Officer Industrial Area Sh. Ashok 9313100079 11 (Leading Mangol Puri Phase - 2 kumar 27015280 Fireman) Delhi - 34 Mangol Puri

176 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Fire Station 9013079418 Sh. R.K. 12 Officer Near By Britaniya 9013079415 Sinha Keshav Puram Chowk, Keshav 27189090 Sub Station Puram, Delhi - Post 13 Officer 110037 Vacant 27189090 Keshav Puram Maharishi Dayanand Sh. Fire Station Marg, Block A, 9811881596 14 Devender Officer Wazirpur Industrial 27372621 Kumar (Wazir Pur) Area, Wazirpur, Delhi, 110052 Auchandi Fire Station 7048959596 Sh. Suresh Road, Bawana 15 Officer 8459528180 Kumar Village, Bawana, (Bawana) 27752222 Delhi, 110039 Satyawati Marg, Opp. Police Station, Sh. Fire Station Kamla Nagar 9968411425 16 Chhuttan Officer Chowk, Roop Nagar, 23842505 Lal Meena (Roop Nagar) New Delhi, Delhi 110007 Bhalswa Sh. Ram Fire Station Jahangirpuri, 9868825462 17 Gopal Officer Jahangirpuri, Delhi, 27636006 Meena (Jahangir Puri) 110033 101 Control 23412615 18 Fire Room No. 23412222 23412223 (3) DELHI POLICE NORTH - WEST DISTRICT S. Name Designation Office Address Phone No Fax E - Mail ID No. dcp - northwest - Ms. Deep Cinema 9818099046 DCP North [email protected] 1 Vijayanta Market Ashok Vihar 27229835 West [email protected] Arya Phase - II Delhi - 52 26881458

ov.in Sh. Additional Deep Cinema 9818099066 adcp1 - northwest - 2 Bhisham DCP - I Market Ashok Vihar

27432141 [email protected] Singh North west Phase - II Delhi - 52 Sh. Sushil Additional Deep Cinema 8750870203

3 kumar DCP - II Market Ashok Vihar adcp2.nwd - [email protected] 27454825 Singh North West Phase - II Delhi - 52

177 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Deep Cinema Sh. ACP (HQ) 8700633107 kailash28060078@gm 4 Market Ashok Vihar

Manmohan North West 27416686 ail.com Phase - II Delhi - 52 P.S Keshav Puram Near Kahniya Nagar Smt. ACP Ashok 8750870204 acp - ashokvhr - 5 Metro Stastion Indrawati vihar 27198783 [email protected] Keshav Puram Delhi - 110035 P.S Subhash Place Sh. Sanjeev ACP Subhash 8750870205

6 TV Tower Delhi - [email protected] kumar Place 27353646 110034 P.S. Shalimar Bagh Sh. A.G. ACP Shalimar 8750870206 acp - shalimarbagh - 7 Kela Market Delhi -

Tyagi bagh 27492157 [email protected] 110088 P.S Keshav Puram 8750870223 Sh. SHO Keshav Near Kanhaiya 27195810 sho - keshavpuram - 8 Narender

Puram Nagar Metro Station 27185050 [email protected] Kumar Delhi - 110035 27385810 8750870221 P.S. Ashok Vihar 27243066 Ms. Aarati SHO Ashok Near Deep Cinema sho - ashokvhr - 9 27242917

Sharma Vihar Building Phase - 1 [email protected] 27371020 ( Delhi - 110052 w.p.chowki)

8750870222 27301200 Sh. P.S. Bharat Nagar SHO Bharat sho - bharatngr - 10 Harender Ashok Vihar Phase -

Nagar Sangam Park [email protected] Singh 4 Delhi - 110085 Chowki 27242100 P.S Subhash Place Sh. Satish SHO Subhash 8750870224 11 TV Tower Delhi - Kumar Place 27356336 110034 P.S. Morya Enclave 8750870225 Sh. Naresh SHO Morya ND Block Market sho - menclave - 12 27322353

Sangwan Enclave Pitam Pura Delhi - [email protected] 27325006 110034 Sh. P.S. Shalimar Bagh 8750870226 SHO Shalimar sho - shalimarbagh - 13 Rajender Kela Market Delhi - 27497179 - 5198,

Bagh [email protected] Singh 110088 27491100 Bomb Squad Team Control 9818425346 ( Team 14 North - West Delhi Police 011 - 27229834 room Incharge) (North - West) 178 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

(4) DELHI POLICE OUTER DISTRICT S. Name Designation Office Address Phone No Fax E - Mail ID No. DCP Office Outer 9818099050 dcp - outer - [email protected] Sh. Sejup. 1 DCP Outer Pushpajli Enclave 27034873 dcp.outer@delhipolice. Kurvilla

Pitam Pura Delhi - 34 27034874 gov.in 9818012766 Sh. DCP Office Outer adcp1 - Additional 9818099070 2 Rajender Pushpajli Enclave [email protected]. DCP - I 27034315

singh Pitam Pura Delhi - 34 in 27035038 DCP Office Outer adcp2 - Ms. Anita Additional 7065036103 3 Pushpajli Enclave [email protected]. Rai DCP - II 27034273

Pitam Pura Delhi - 34 in Sh. DCP Office Outer 7065036109 ACP (HQ) 4 Rajender Pushpajli Enclave 27034875 Outer District Paul Pitam Pura Delhi - 34 27011090 Sh. P.S. Mangol Puri ACP Mangol 5 Surender Kalamandir Cinema 7065036104 Puri Singh Delhi - 110083 Sh. Aalap ACP Sultan P.S Sultanpuri P - 7065036105 [email protected] 6 Patel

puri 1,Sultanpuri - 110086 25962524 om Mansukh P.S. Mangol Puri 7065036122 Sh. Vijay SHO sho - mangolpuri - 7 Kalamandir Cinema 27921168

Kumar Mangolpuri [email protected] Delhi - 110083 27922186 P.S. Rani Bagh, Sh. Main Deepali 7065036121 sho - ranibagh - 8 Rajender SHO Rani Bagh

Chowk Rani Bagh 27015329 [email protected] Singh Delhi - 110034 7065036125 Sh. Anil SHO Sultan P.S Sultanpuri P - sho - sultanpuri - 9 25472166

Kumar Puri 1Sultanpuri - 110086 [email protected] 25472410 P.S. Raj Park, Sanjay Gandhi 7065036123 Sh.Ashok 10 SHO Raj Park Hospital Front Side 27923709 Kumar Mangol Puri Delhi - 8920714338(DO) 110083 Bomb Squad Team Outer 9873806246 ( Team 11 Control Room Delhi Police 27034876 District Incharge) (Outer)

179 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Delhi Police Sambhunat Disaster FASMA 7982145788 h Management (5) DELHI POLICE ROHINI DISTRICT S. Name Designation Office Address Phone No Fax E - Mail ID No. DCP Office PS dcp - rohini - 9818099051 Sh. S.D. Begum Pur Ist Floor, [email protected] 1 DCP (Rohini) 27579001 Mishra Sec - 23, Rohini, dcp - rohini - 27579004

Delhi - 110081 [email protected] DCP Office PS Sh. Ingit Additional Begum Pur Ist Floor, 2 Pratap DCP - Ind 9818099071 Sec - 23, Rohini, Singh (Rohini) Delhi - 110081 DCP Office PS Additional Begum Pur IInd Sh. B.L. 8750870303 dcp - rohini - 3 DCP - IInd Floor, Sec - 23,

Suresh 27579005 [email protected] (Rohini) Rohini, Delhi - 110081 DCP Office PS Smt. Begum Pur IInd ACP (HQ) 9871231801 dcp - rohini - 4 Parvati Floor, Sec - 23,

Rohini Zone 27061749 [email protected] Devi Rohini, Delhi - 110081 P.S. Aman Vihar, Near By Maharaja Sh. ACP Aman Agrasen Collage, 5 Somender 8750870304 Vihar Main Kanjhawala Pal Tyagi Road, Sec - 22 Rohini Delhi - 110086 DCP Office PS Sh. Ramesh ACP Begum Begum Pur Ist Floor, 8750870305 dcp - rohini - 6

Kumar Pur Sec - 23, Rohini, 9911558970 [email protected] Delhi - 110081 P.S Prasant Vihar Sh. Vikash ACP Prashant Sec - 9 Rohini Near 7 8750870306 Seokand Vihar DC Chock Delhi - 110085 P.S. Rohini South Sh. Rohini Sec - 3 Near 8750870307

8 Parkshay ACP Rohini acp - rohini - [email protected] M2K Cinema Hall 27941771 Kumar Delhi - 110085

180 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

P.S. Aman Vihar, Near By Maharaja Sh. 8750870321 SHO Aman Agrasen Collage, sho - amanvihar - 9 Harender 27581559

Vihar Main Kanjhawala [email protected] Singh 27581223 Road, Sec - 22 Rohini Delhi - 110086 P.S. Prem Nagar, 70 Sh. Feet Road, Prem SHO Prem 8750870322 10 Subhash Nagar 3rd, Kirari Nagar 9315164042 Chandra Suleman Nagar Delhi - 110086 Sec - 22 Rohini Near 8750870323 Sh. Jai SHO Begum Begum Pur Red [email protected] 11 27579029

Bhagwan Pur Light DDA Land m 27579030 Delhi - 110081 P.S. Kanjhawala 8750870324 Sh. Ram SHO shokanjhawala@gmail. 12 Near by DTC Depot 25952485

Avtar Kanjhawala com Kanjhawala Delhi 25951486 8750870325 P.S Prasant Vihar Sh. Ashok SHO Prasant 27557184 sho - prashantvhr - 13 Sec - 9 Rohini Near

Kumar Vihar 27561877 [email protected] DC Chock Delhi 27555623 PS Vijay Vihar Sec - 8750870326 Sh. Shri SHO Budh 5 Rohini Near 14 27052772 Krishan Vihar Rithala Metro 27052773 Stastion Delhi Sh. Mohar K.N Kantju Marg SHO K.N. 8750870327 sho - knkmarg - 15 Singh Near by Lincence

katju marg 27571171 [email protected] Meena Authority Delhi P.S. Rohini South Sh. 8750870328 SHO Rohini Rohini Sec - 3 Near 16 Jagminder 27510515 sho - rohini - [email protected] South M2K Cinema Hall Malik 27512189 Delhi - 110085 P.S. Rohini North Sh. Aakash SHO Rohini Sec - 7 Near Sai Baba 27048210

17 sho - nrrohini - [email protected] Rawat North Mandir Delhi - 27048211 110085 Sh. PS Vijay Vihar Sec - 8750870329 Surender SHO Vijay 5 Rohini Near

18 27521294 sho - vijayvhr - [email protected] Singh Vihar Rithala Metro 27521295 Chahal Stastion Delhi Rohini District 27579011 19 Control Room 27579013 Number

181 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

(6) TRAFFIC POLICE S. Name Designation Office Address Phone No Fax E - Mail ID No. DCP Traffic Police (Outer F.7 - f - block Rohini 8130099067

1 Sh.A.Kon Range) Sec - 15 Delhi - 27854080 [email protected] North West and 110085 27854081 Outer F.7 - f - block Rohini Sh. Shaji PA To DCP Sec - 15 Delhi - 9958424818

2 [email protected] Alex (ASI) Traffice 110085 27854080

ACP Traffic Sh.Sanjay Keshav Puram PS I 8750871413 [email protected] 3 Police North

Sharma Floor Delhi 27100136 m West District. ACP Traffic Sec - 15 ,Rohini f – 8750871414

4 Vacant Police [email protected] block , Delhi 27891229 Outer District. Traffic HQ, Dev Traffic Shashtri Marg Toda 9971896357

5 Ms.Manju Inspector [email protected] Pur Delhi - 110012 25845629 (Road Safety)

F - block near vidya Traffic bharti public school Sh. Ajay 8750871461

6 Inspector sector 15 rohini [email protected] Kumar 27852070 (Rohini) Delhi

Traffic Sh.Dheeraj PS Begampur, Sec - 8750871460 7 Inspector [email protected] Narang 22 Rohini, Delhi 27582063 (Mangolpuri) Sec.16 rohini in front of Sardar Traffic Sh. A.N. Colony IInd floor of 8750871459 [email protected] 8 Inspector

Yadav Crime Branch office 27292153 om ( Bawana) Delhi

PS. Keshav puram I Traffic Sh. st floor Trafic Police 8750871455 [email protected] 9 Inspector

Rajender office , Delhi 27103971 m ( Ashok Vihar )

Traffic Police 23379193 10 Control DO Traffic 25845633 23378840 Room Number 182 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

(7) PCR DISTRICT NORTH WEST S. Name Designation Office Address Phone No Fax E - Mail ID No. Sh. Deepak PCR Complex DCP ( North - 9818099080 [email protected] 1 Purohit Second

West ) 27242789 ov.in (IPS) Delhi 110009 Sh. PCR Complex 9818094011 adcp - ops - pcr - 2 Shankar Additionl DCP Model Town Second 28744302

[email protected] Chaudhary Delhi 110009 27110823 PCR Complex 9911445577 acppcr - nr - [email protected] ACP 3 Model Town Second 27898022 readeracp - nr - (Rohini)

Sh. Kamal Delhi 110009 28112282 @gmail.com Singh PCR Office Sec - 16 - ACP North 9911445577 4 17 Rohini Delhi - West 27898022 110084 Sh. PCR Office Sec - 16 - Inspector 9212007622 inspectorrohinizonepcr 5 Satyapraka 17 Rohini Delhi -

( Rohini) 27296956 @gmail.com sh Gulia 110084 PCR Office Sec - 16 - Sh. Ved Inspector Inspector.outer@delhip 6 17 Rohini Delhi - 9818239520

Prakash ( Outer) olice.gov.in 110084 PCR Complex Inspector 7 Model Town Second (N/W ) Zone (I) Sh. Delhi 110009 9873067966 Hanshraj PCR Complex 27128870 Inspector 8 Model Town Second (N/W ) Zone (II) Delhi 110009 Delhi PCR Control 23490249 9 Police Room 23490310 (8) DEPARTMENT OF FOOD AND SUPPLY S. Name Designation Office Address Phone No Fax E - Mail ID No. Ms. Ankita K Block Vikash 9868656125

1 Mishra Commissioner bhawan IP Estatev 23378759 [email protected] Buldela New Delhi - 110002 23379252 Assistant Sh. Rajeev Shalimar Bagh C - 7011293011 2 Commissioner Chhabra Block Delhi - 88 27497648 (North - West) Food Supply Sh. Vinod [email protected] Officer A - 1 Harsh Dev Park 8178867959 3 Kumar om Rithala Vudh Vihar Ph - 2 27535759 Gupta Circle - 6

183 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Food Supply Sh. Ramesh Officer Near Police Station 9811488870 circle01narela@gmail. 4

Lal Narela Narela Delhi - 110040 27282376 com Circle - 1 Food Supply fsomangolpuri@gmail. Sh. Dinesh Officer O - Block, 9811482751 com 5 Kumar Mangolpuri Mangolpuri, Delhi 27923273 [email protected]

Circle 12 om Food Supply Officer Sh. Ramesh 100/28 Raja pur 9911159646 [email protected] 6 Circle - 5

Chand Village sec - 9 Rohini 27860023 om & Rohini Circle - 13 Prem Nagar IIIrd Sh. Pardeep FSO Kirari 9868239700 7 Kirari Suleman Solanki Circle - 9 25472544 Nagar FSO Mundka Circle - 8, H No 46 Tyagi 9910612658 Sh. Rajeev fsosultanpurmajra@gm 8 Sultanpur Vihar Rajinder Park 25475537

Kumar ail.com mazara Circle - Nangloi Delhi - 41 25946232 10 (9) DELHI CIVIL DEFENCE S. Name Designation Office Address Phone No Fax E - Mail ID No. Director Civil Defence Office of

Sh. Rajeev /Secretary Div.Comm,5,Sham 1 23914805 [email protected] Verma (Revenue) - cum - Nath Marg Delhi - 23962825 Divisional 110054 Commissioner Sh. Rahul Senior Staff 5 Shyam Nath Marg delhicivildefencehq@g 2 8377815939

Sudan Officer Delhi - 110054 mail.com Sh. Trishna Junior Staff 5 Sham Nath Marg

3 Chatt 23922855 [email protected] Officer Delhi - 110054 Upadhyay O /o District Sh. Hem Magistrate 9911008669

4 Senior ICD [email protected] Dutt Dixit North West, 25952859 Kanjhawala, Delhi O /o District Sh. Magistrate 9211224208

5 Junior ICD [email protected] Puranmashi North West, 25952859 Kanjhawala, Delhi

184 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Sh. Anil D - 1/502 Sultan Puri Senior Chief seniorchiefwarden@g 6 Kumar New 9953778989

Warden mail.com Mathur Delhi - 110086 H No - 877 I Floor Sh. Brij 7 Chief Warden Sadar 9811101705 Mohan Vij Bazar New Delhi Sh. Baljit H.No - 137 Vill.Pooth Additional 9818013264

8 Singh Kalan [email protected] Chief Warden 25472332 Solanki Delhi - Deputy Chief H.No - 63 Sec - 22 Pkt - Sh. Suraj surajnath.dcw.hg@gm 9 Warden 16 9818419199

Nath ail.com (HQ) Rohini Delhi Deputy. Chief Sh. Pawan Warden H.NO.P - 508 Rishi [email protected] 10 Kumar (Zone - Nagar Rani Bagh 9810340410 [email protected] Bhasin Saraswati delhi - 110034 Vihar) X - 274 Mangol Puri drspstomar@rediffmail Deputy. Chief Sh. S.P.S. Sanjay 9289698722 .com 11 Warden Tomar Gandhi Hospital 9312512136 drspstomer1960@gmai (Zone - Rohini) Delhi - 110083 l.com Deputy Chief H.No - 83 \ 7 II Floor Sh. Hemant Warden 12 Haiderpur 9868538213 Kumar (Zone - Delhi - 110088 Kanjhawala) Divisional Warden Sh. Dalbir H.No.A115 Wazir dalbirsinghthakur@gm 13 (Division 9212071663

Singh pur delhi 110052 ail.com No.240) Morya Enclave Divisional H.No - 661/7 Warden Sh. N.L. Ambedkar Nagar 9868173246

14 (Division [email protected] Gupta Haiderpur Delhi - 7011842019 No.185) 110088 Shalimar Bagh Deputy Lady Warden Ms. Anita 15 (Division 9717428320 Singh No.185) Shalimar Bagh Divisional Sh. Warden H.No.T - 283 Mangol 9711345621 16 Sandeep (Division puri delhi 110085 9250606231 Kumar No.178) Mangol Puri 185 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Deputy Divisional Sh. Santosh Warden L - 708, Mangol Puri 17 Kumar 9210737387 (Division Delhi - 110083 Dubey No.178) Mangol Puri Lady Warden H.No - H 73 Dharam Smt. (Division Markit saxena.kusum27@gma 18 Kusum 9891566338

No.177) Krishan Vihar Delhi - il.com Saxena Sultan Puri 110086 Deputy Divisional Sh.O.P. Warden B - 6/35 Sultan Puri 9313758481 19 Kamal (Division Delhi - 110086 9211380510 No.177) Sultan Puri Deputy Divisional Sh.Madan Warden E - 7/154 Sultan Puri 20 9891738675 Lal (Division Delhi - 110086 No.177) Sultan Puri Divisional Warden Sh. Kalu B - 4/116 sec 20 21 (Division 9210048010 Ram rohini delhi No.241) Vijay Vihar Deputy Divisional Sh. Satish Warden 22 Kumar (Division Singh No.241) Vijay Vihar Deputy Lady Smt. Warden F - 2/20, Phase - 1, Shubhra 23 (Division Budh Vihar Delhi - 8377988373 Bhattachar No.241) Vijay 110086 ya Vihar Divisional Sh. Warden H.No.83 - 84 Aman 24 Narender (Division Vihar H block - kirari 9250717290 Sharma No.273) delhi110086 Aman Vihar

186 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Lady Warden Ms. Geeta (Division C - 568 Aman Vihar 9891769096 25 Mahour No.273) Delhi 9711110402 Aman Vihar Deputy Divisional Sh. Satish H - 195, Bharat Warden 26 Kumar Appartment Sec - 13 9811077848 (Division Sagar Rohini - 110085 No.186) Prashant Vihar Deputy Divisional A - 2, Laxman Pur Sh. B.K. Warden 27 Appartment Sec - 13 9868871430 Chhabra (Division Rohini - 110085 No.186) Prashant Vihar Divisional Warden Pkt.I - 4 H.No.21 Iind Sh. Sanjay (Division 28 Floor sec - 16 Rohini 9953539611 Sharma No.250) delhi 110089 K.N. Katju Marg Deputy Divisional A - 1/65, Sec - 6 Sh. Ramesh Warden 29 Rohini Delhi - 9818006790 Kumar (Division 110085 No.250) K.N. Katju Marg Deputy Divisional Sh. Kamal Warden 30 9899331971 Kishore (Division No.251) North Rohini Deputy Divisional Sh. Ram H - 201, Nahar Pur Warden 31 Kumar Village Sec - 7 9350126392 (Division Yadav Rohini - 110085 No.251) North Rohini Divisional Warden I - 27 Prem Nagar II Sh. Abhay 32 (Division Kirani Suleman 9911130360 Yadav No.249) Nagr delhi Begum Pur

187 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Divisional H.No.1783/133,2nd Warden Sh. Vinod Floor Shanti Nagar 33 (Division 9212507009 Kumar Jain Tri NagarDelhi - No.171) 110033 Keshav Puram Lady Warden Smt. H. No.714, Sawda (Division 34 Shyam Colony Delhi - 8362752111 No.179) Kumari 110081 Kanjhawala Deputy Lady Warden Smt. Saneh Vill. Qutubgarh 35 (Division 9873598304 Lata Delhi - 110081 No.179) Kanjhawala Post Warden Sh. (Division Yogender H.No. G - 688, 36 No.172,227) 9953075641 Singh Shakur Pur Delhi Sakur Pur & Chauhan Rani Bagh Post Warden (Division Sh. Prakash H.No. G - 67, Shakur 37 No.172,227) 8506941108 Chand Pur Delhi Sakur Pur & Rani Bagh Divisional Warden Sh. Atul C - /10 rana pratab 38 (Division 9871976100 Gola bagh delhi No.226) Bharat Nagar Deputy Lady Warden 39 Ms. Jyoti (Division 8802855025 No.226) Bharat Nagar Divisional Warden 40 Sh. Lekhraj (Division 9910366425 No.184) South Rohini Deputy Divisional Sh. Vinay Warden 41 Kumar 9350411570 (Division Mathur No.184) South Rohini

188 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Deputy Divisional Sh. Kailash Warden 42 9811125465 Chand (Division No.184) South Rohini Divisional Warden 43 Ms. Seema (Division 9818649611 No.184) South Rohini (10) CENTRALISED ACCIDENT AND TRAUMA SERVICES (Update) S. Name Designation Office Address Phone No Fax E - Mail ID No. Sh. (A.O.) Yamuna Pusta, Bela Laxman (Operation) Road Near Vijay catsambulance@yahoo 1 8130496363

Singh Cats Ghat,New Delhi - .com Rana Ambulance 110006 Asst. Baba Saheb Ambulance Ambedkar Officer Sh. Suresh Hospital,Near By sureshdhullcats@gmail 2 (Nodal Officer 9990011732

Dhull Rohini West Metro .com Disaster Station Delhi - Management) 110034 Distt. N W Baba Saheb Ambedkar vishal_is_good@yahoo 3 Sh. Vishal Manager Hospital,Near By 9560882824

.com Rohini West Metro Station Delhi CATS Help Line 4 AMBULA 102 Number NCE (11) PUBLIC WORKS DEPARTMENT (Update) S. Name Designation Office Address Phone No Fax E - Mail ID No. PWD Secretariat, 5th Level, B Wing, Sh. Rajieev 9811318939 1 Delhi Secretariat, [email protected] Yaduvanshi 23392065 I.P. Estate, New Delhi 110 002

189 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

PWD Secretariat, Special 5th Level, B Wing, Sh. B.R. Secretary 9075088399 2 Delhi Secretariat, Singh (Work & Court 23392291 I.P. Estate, New Case) Delhi 110 002 PWD Secretariat, Sh. Special 5th Level, B Wing, 9818965498 sepwddelhim22@gmai 3 Amarnath Secretary Delhi Secretariat, 23392296 l.com R. Talwade (Admin) I.P. Estate, New Delhi 110 002 PWD Secretariat, 5th Level, B Wing, Sh. Vineet Deputy 4 Delhi Secretariat, 23392589 [email protected] Kumar Secretary I.P. Estate, New Delhi 110 002 PWD Secretariat, 5th Level, B Wing, Sh. A.L. Deputy debasisbiswal30@gma 5 Delhi Secretariat, 23392589 Madan Secretary il.com I.P. Estate, New Delhi 110 002 Govt of NCT of Sh. Puneet Engineer In Delhi 12th Floor 9811707505 6 Kumar Chief MSO Building IP 23490260 Vats Estat e New Delhi - 02 Govt of NCT of Sh. Umesh Principal Chief Delhi 12th Floor 9711168345 7 Mishra Engineer MSO Building IP 23317520 Estate New Delhi - 02 Govt of NCT of Sh. Chief Engineer Delhi 12th Floor 9818582453 cepwddelhimzm3@gm 9 Mathura

Zone M - 3 MSO Building IP 23319952 ail.com Prasad Estate New Delhi - 02 Superintendent Engineer - North West Circle 8368989158 Sh. J.K. (North - West) PWD, Rohtak road sepwddelhim31@gmai 10 25221416

Bansal M - 31 (Civil crossing, Punjabi l.com 25221418 ,Building, bagh ND - 56 Electical ) Superintendent Engineer - (North) 11 23865866 M - 32 (Civil ,Building, Electical )

190 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Deputy. Division North,13th Sh. Jaswant 9810177868 ddhpwddelhim314@g 12 Director F loor MSO IP Singh 23490469 mail.com (Horticulture) State,New Delhi - 02 Assistant Division North,13th Sh. J.P. 9650684008 ddhpwddelhim314@g 13 Director Floor MSO IP Rana 23319119 mail.com (Horticulture) State,New Delhi - 02 Division North,13th Sh. Jayant SO 14 F loor MSO IP 8588984685 Choudhary (Horticulture) State,New Delhi - 02 Executive Dr. BSA Hospital Sh. Krishna Engineer 9599952740 eenwpwddelhiedm@g 15 Complex, Sector - 6, Pal (Civil Building 27062530 mail.com Rohini, New Delhi. Education ) Executive Engineer Sh.Amrit (Civil & [email protected] 16 8800791960

Pal Electical om Building Education ) Executive Sh. Anil Engineer Satguru Ram Singh 9711366626 eeepwddelhim353@g 17 kumar (Road , Building Marg(Rama Road)

23863892 mail.com Sharma & Electical ) Delhi - 110006. M - 353, Westurn Yamuna Executive bank Near Ring Sh.Vikram Engineer Circle 9717916732 [email protected] 18 Road Oppiste ISBT

pal M - 32 North 23814412 om Kashmri Gate Delhi - (Road Division) 110006 Executive Westurn Yamuna Engineer Circle bank Near Ring Sh. B.D. 9888206197 eepwddelhim322@gm 19 M - 32 North Road Oppiste ISBT

Sharma 27871034 ail.com (Building Kashmri Gate Delhi - Division) 110006 Executive Engineer Govt. Sr. Sec. Sh. Rajesh Building - School Campus SU 9971802936 eepwddelhim342@gm 20

Kumar 1 (M - 342) Block, Pitam Pura, 27348609 ail.com ( Civil) North - Delhi - 110034 West Executive DTU Campus Sh. Keshav Engineer Bawana Road 9312350669 eepwddelhim333@gm 21

Ram Building - 2 Shahbad Daulatpur 27871205 ail.com (M - 333 Civil ) Delhi

191 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Executive PWD GNCTD Engineer Road - Sh. B.P. Mukarwa 9582046664 eepwddelhim311@gm 22 1

Joshi Chowk,GT 27691105 ail.com (M - 311Civil Road, Delhi - 110033 North - West) Executive Road No.43, Sainik Engineer Road - Vihar, Near Keshav Sh. Rajesh 9971802936 eepwddelhim312@gm 23 2 Mahavidhyalay

Kumar 27026043 ail.com (M - 312 Civil Pitampura,New North - West) Delhi. Executive PWD Govt. Of NCT Sh. Raj Engineer [email protected] 24 Of Delhi Sainik 7291992022 Singh (M - 112 Civil m Vihar, New Delhi North - West) EE North West Assistant. Road - 1 PWD Sh. R.S. 9810070665 [email protected] 25 Engineer Mukarba

Nigam 23120175 m (PWD Road ) Chowk Delhi - 110033 Assistant. Sh. Engineer. FFL Sec - 14 Rohini 9868281777 aeepwddelhim3521@g 26

Rajkumar (Electrical M - Delhi - 110085 27562332 mail.com 353) Assistant. PWD Electrical Sh. Ajay Engineer. aeepwddelhim3532@g 27 Office Police Line 9999648030

Yadav ( Electrical M - mail.com Pitam Pura Delhi 352) Assistant EE. Electrical Engineer. Sh. V.K Maintenance eepwddelhim131@gm 28 (Road and 9868217928

Gupta (West PWD ) Rama ail.com Building Road New Delhi Electrical) PWD Govt. Of NCT Of Delhi Road No. Assistant. Sh. L.K. 43,Sainik 29 Engineer 9811573503 Tripathi Vihar,Near Haryana Civil (M - 312) Metri Bhawan Delhi - 110044 PWD Govt. Of NCT Assistant. Of Delhi Road No. Sh. Ram Engineer 43,Sainik 30 9868626887 Prakash Civil Road (M - Vihar,Near Haryana 312) Metri Bhawan Delhi - 110044

192 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

PWD Govt. Of NCT Assistant. Of Delhi Road No. Sh. Raj Engineer 43,Sainik 31 9971409602 Kishor Raj Civil Road (M - Vihar,Near Haryana 312) Metri Bhawan Delhi - 110044 Junior Engineer EE North West Sh. Lalit Road Road - 1 PWD 9899409171 [email protected] 32

Pal Maintenance Mukarba 23120175 m (M - 31) Chowk Delhi - 33 EE Electrical City Junior Engineer 8882150845 33 Sh. Sheetal Building Raja (Electrical) 25433970 Garden , Delhi PWD Govt. Of NCT Junior Engineer Of Delhi Road No. Sh. 43, Sainik 9968318994 [email protected] 34 - Sudanand Civil (M - 311) Vihar,Near Haryana 27106257 om Metri Bhawan Delhi - 110044 Junior PWD Office Keshav Sh. Sheikh 9899248998 35 Engineer, puram Road No - 37 Nizam 27103114 Civil Piller No263 Junior Engineer PWD GNCTD Road Sh. Sanjay Mukarba Chowk, 9868154719 [email protected] 36 Maintenance

Luthra GT Karnal Road, 27106257 om (M - 311) Delhi - 110033 Ashok Vihar PWD Govt. Of NCT Junior Engineer Of Delhi Road No. Sh. Road 43, Sainik 37 Dharmende 8287756785 Maintenance Vihar,Near Haryana r Kumar (M - 312) Maitri Bhawan Delhi - 110044 PWD Govt. Of NCT Junior Engineer Of Delhi Road No. Sh. Jai Road 38 43, Sainik Vihar, 9312101073 Singh Maintenance Near Haryana Maitri (M - 312) Bhawan Delhi - 44 Junior Engineer Road PWD Govt. Of NCT Maintenance Of Delhi Road No. Sh. Rajesh 41 (M - 312) 43, Sainik Vihar, 9873754012 Mewada (Saraswati Near Haryana Metri Vihar, Rani Bhawan Delhi - 44 Bagh) 193 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Junior Engineer Sh. Satish Pitampura Police eepwddelhim112@gm 43 Road 9582835198

Pandey Line ail.com Maintenance Junior Engineer - Sh. Rajesh 44 Bulding Rampura Delhi 27348609 Kumar Maintanence NW - 1 Junior Engineer - 45 Sh. Keshav Bulding Rampura Delhi 27871205 Maintanence NW - 2 Junior Sh. Shatish Engineer - Main Kanjhawala 9868002072 46 Sharma Bulding Road Sec - 21 Rohini 27582913 Maintanence Junior Sh. Gourav Engineer - Main Kanjhawala 8744018100 gouravgarg18@yahoo. 47

kumar Bulding Road Sec - 21 Rohini 27582913 com Maintanence Junior Sh. Engineer - Main Kanjhawala 48 Amandeep 7988762711 Road Road Sec - 21 Rohini kambhoj Maintenance Junior Engineer Sh. Sitish Raod eepwddelhim112@gm 49 9582835198

Pandey Maintenance ail.com (Kanjhawala) 1800110093 pwd.delhigovt.nic.in,, 50 PWD Control Room 8860832373 23490323 [email protected] m (12) NORTH DELHI MUNICIPAL CORPORATION( ROHINI ZONE) (Update) S. Name Designation Office Address Phone No Fax E - Mail ID No. NDMC Rohini Zone Sh Gopi Deputy 8368450057 [email protected] 1 Office Rohini Sec - 5

Krishana Commissioner 27052101 om Delhi - 85 Smt NDMC Rohini Zone 9818804564 [email protected] 2 Harmeen PA to DC Office Rohini Sec - 5

27052101 om Bhasin Delhi - 85 NDMC Rohini Zone Assistant [email protected] 3 Office Rohini Sec - 5

Commissioner 27052103 om Delhi - 85

194 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

NDMC Rohini Zone Sh. Sushil Zonal 9810389851 4 Office Rohini Sec - 5 Kumar Superintendent 27052104 Delhi - 85 Deputy. Capten Sanjiv 9717750036 Ms. Usha Director Dahiya Sarvodaya

5 27932054 [email protected] Rani Education School, Sec - 9, 27561646 Rohini Zone Rohini Deputy. NDMC Rohini Zone Sh. Nanak Director 9717787502 [email protected] 6 Office Rohini Sec - 5

Chand (Horticulture) 27054946 m Delhi - 85 Rohini Zone NDMC Rohini Zone Post Asst. Director 9717787504 7 Office Rohini Sec - 5 Vacant Horticulture 27052108 Delhi - 85 Superintendent Engineer - I Sh. Anil NDMC Rohini Zone Building & 9717788033 se1rohinizone@gmail. 8 Kumar Office Rohini Sec - 5

Maintenance 27052102 com Gupta Delhi - 85 Mangolpuri Area Executive Office of Exuctive Engineer - I Sh. Enginner Mention I Maintenance 9717787789

9 Devender Rohini Rani Jhanshi [email protected] Department 27016685 singh Stadium Keshav Nangloi And Puram Delhi - 35 Pitam Pura Executive EE F - 2 Rohini Zone Sh. Engineer - II II F - 2 Block 9717787851

10 Vijender Maintenance [email protected] Mangolpuri Outer 27916002 Dahiya Department. Ring Road Area Sultanpuri Executive Sh. Sanjeev Engineer NDMC Rohini Zone 9717786924

11 Kumar Building - I Office Rohini Sec - 5 [email protected] 27052110 Bansal Department Delhi - 85 Rohini Area Executive Sh. NDMC Rohini Zone Engineer 9717787050 12 Jagmohan Office Rohini Sec - 5 Building - II 27049373 Meena Delhi - 85 Department. Executive Sh. NDMC Rohini Zone Engineer 9717787837 13 Sandeep Office Rohini Sec - 5 Electrical 27051351 Mittal Delhi - 85 Department.

195 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Asst. Engineer NDMC Rohini Zone Sh. Ashok 9717788141 [email protected] 14 (Disaster Office Rohini Sec - 5

Kumar 27913753 Management ) Delhi - 85 m Executive Engineer Maintenance Sh. Jagpal S - 2 Block Mangol 9717788561

15 Department. [email protected] Singh Puri Delhi - 110083 27916002 Kirari and Peera garhi Nihal vihar ,Nangloi Assistant NDMC Rohini Zone Sh. P.K. Engineer 8588889029

16 Office Rohini Sec - 5 [email protected] Chauhan (Building - I) 27052110 Delhi - 85 Rohini Sec - 5 Junior Engineer NDMC Rohini Zone Sh. J.S.

17 (Civil) Rohini Office Rohini Sec - 5 9717787036 [email protected] Khatri Sec - 7,8, Delhi - 85 Junior Engineer Jalebi Chowk Near Sh. Deep Maintenance [email protected] 18 NDPL Office 8826941905

Chand Department om Sultanpuri Sultanpuri NDMC Rohini Zone Sh. Deepak Junior Engineer 19 Office Rohini Sec - 5 9717786931 Sihna (Civil) Sec - 9 Delhi - 85 Junior Sh. Jitender Engineer - ED - Block , Pitam 8527598642 Dahiya 20 (Disaster Pura Near 9717788141 Sh. Ashok Management) Madhuban Chowk 27050132 Kumar Asstt. Engineer Dr. Hemant NDMC Rohini Zone DHO - Rohini 9968097505 dhorohinizone15@gma 21 Kumar Office Rohini Sec - 5

Zone 27052106 il.com Gohil Delhi - 85 NDMC Rohini Zone Dr. 9968265142 22 DHO/SHS Office Rohini Sec - 5 Madhavi 27343187 Delhi - 85 Deputy.Director NDMC Rohini Zone Sh. Parveen 9717787495

23 Veterinary Office Rohini Sec - 5 [email protected] Kumar 27056512 Services Delhi - 85 NDMC Rohini Zone Dr. Anand Camo (Rohini 9868992771 24 Office Rohini Sec - 5 Kumar Zone) 27042771 Delhi - 85 Sh. NDMC Rohini Zone Sanitation 25 Hoshiyar Office Rohini Sec - 5 8800696735 Suptd - I Singh Delhi - 85

196 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

NDMC Rohini Zone Sh. Mohan Sanitation 26 Office Rohini Sec - 5 8800696754 Singh Suptd - II Delhi - 85 NDMC Rohini Zone Sh. Rai Sanitation 27 Office Rohini Sec - 5 9667099509 Singh Suptd - III Delhi - 85 Sanitary NDMC Rohini Zone Sh. Raj Inspector

28 Office Rohini Sec - 5 9868056643 [email protected] Kumar (Word No 44 Delhi - 85 Kirari Sanitary NDMC Rohini Zone Sh. Sushil Inspector 29 Office Rohini Sec - 5 9810388310 kumar Rohini Sec - 3 Delhi - 85

Sanitary NDMC Rohini Zone Sh. Inspector 30 Office Rohini Sec - 5 9211711010 Devender Rohini Sec - 3 Delhi - 85

NDMC Rohini Zone 27050132 Control Room 31 NDMC Office Rohini Sec - 5 27050133 No - Delhi - 85 27042700 (13) NORTH DELHI MUNICIPAL CORPORATION ( NARELA ZONE) S. Name Designation Office Address Phone No Fax E - Mail ID No. Mrs. NDMC Narela Zone Ankita Deputy Office Narela PS 9718957535 [email protected] 1

Anand Commissioner Oppiste Side Delhi - 27283262 om (IAS) 40 NDMC Narela Zone Sh. Om Office Narela PS [email protected] 2 Maan PA to DC 8588888720

Oppiste Side Delhi - om Sukhani 40 NDMC Narela Zone Assistant Office Narela PS [email protected] 3 Sh Balraj 9818280676

Commissioner Oppiste Side Delhi - m 40 Superintendent North NDMC Narela Sh. Krishan Engineer Zone Office Narela 9717788021 se1rohinizone@gmail. 4

Mohan (Project & PS Oppiste Side 27283182 com Mantanance) Delhi - 40 North NDMC Narela Sh. Executive Zone Office Narela 9717788155 5 Kuldeep Engineer PS Oppiste Side 27281215 maan (Project) Delhi - 40

197 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Executive North NDMC Narela Sh. Engineer Zone Office Narela 9717787944

6 Bhupender [email protected] Building PS Oppiste Side 27283653 Singh Department - 1 Delhi - 40 Executive North NDMC Narela Engineer (I) Zone Office Narela [email protected] 7 27288363

Mantanence PS Oppiste Side m Department Delhi - 40 Executive North NDMC Narela Engineer - II Sh.V.K Zone Office Narela 9717787774

8 (Mantanance [email protected] Gupta PS Oppiste Side 27288363 Department) Delhi - 40 Kanjhawala Executive North NDMC Narela Sh. Engineerg. Zone Office Narela 9717787837

9 Sandeep [email protected] ( Electrical PS Oppiste Side 27051351 Mittal Department) Delhi - 40 Executive North NDMC Narela Sh. R.C. Engineergr Zone Office Narela 10 9717786961 Dabas Disaster PS Oppiste Side Management Delhi - 40 North NDMC Narela Asst. Engineer Sh. Qamar Zone Office Narela 11 (Electrical 9717788149 Mehdi PS Oppiste Side Department) Delhi - 40 NDMC Narela Zone Ms. Deputy Director Office Narela PS 9717750018 narela.deo.aeo@gmail. 12 Neelam Education

Oppiste Side Delhi - 27284602 com Kumari (Narela Zone) 40 North NDMC Narela Dy. Director Sh. Satish Zone Office Narela adhnarela2011@gmail. 13 (Hoticulture) 9717787517

Kumar PS Oppiste Side com (Narela Zone) Delhi - 40 North NDMC Narela Sh. Rajesh Zone Office Narela 9910740772

14 Kumar DHO - Narela [email protected] PS Oppiste Side 27283183 Rawat Delhi - 40 North NDMC Narela Dr. Manoj Zone Office Narela 9868804985 15 DHO (SHS) Kumar PS Oppiste Side 27752916 Delhi - 40 North NDMC Narela Dr. Sanjeev ENTOMOLOG Zone Office Narela 9540305512 16 Sinha IST PS Oppiste Side 27285676 Delhi - 40

198 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

North NDMC Narela Dr. CMO - HQ Zone Office Narela 17 8130892291 Ghanshyam (North MCD) PS Oppiste Side Delhi - 40 North NDMC Narela Dr. Om Camo (Narela Zone Office Narela 9289864272 18 Prakash Zone) PS Oppiste Side 27282261 Delhi - 40 Junior Engineer North NDMC Narela Building Zone Office Narela 19 Sh. Devraj 8800696565 Department PS Oppiste Side (Rama Vihar) Delhi - 40 Assistant North NDMC Narela Engineer Zone Office Narela 8588888727 20 Sh. Harish ( Electrical PS Oppiste Side 27015351 Department) Delhi - 40 Assistant North NDMC Narela Sh. Vimal Engineer . Zone Office Narela [email protected] 21 9717787905

Bhandari (Mantanance PS Oppiste Side [email protected] Department) Delhi - 40 Assistant North NDMC Narela Engineer Sh. Zone Office Narela

22 (Mantanance 9717787753 [email protected] V.K.Verma PS Oppiste Side Department) Delhi - 40 Kanjhwala Junior Engineer North NDMC Narela Sh. (Mantanance Zone Office Narela

23 9717750087 [email protected] Devinder Department) PS Oppiste Side Savda Ghevra Delhi - 40 North NDMC Narela Sanitation Sh. Sunil Zone Office Narela 24 Superintendent 9811129137 kumar PS Oppiste Side Kanjhawala Delhi - 40 North NDMC Narela Sh. Junior Engineer Zone Office Narela [email protected] 25 Devender 9717750087

( Jonti Village) PS Oppiste Side m kumar Delhi - 40 North NDMC Narela Maleriya Sh. Zone Office Narela 26 Nirakshak 8130969731 Joginder PS Oppiste Side (kanjhawala) Delhi - 40 North NDMC Narela Dy. Director Dr Preveen Zone Office Narela 27 Veterinary 9717787495 Kumar PS Oppiste Side Services Delhi - 40

199 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

North NDMC Narela Control Room Zone Office Narela 27283261 28 NDMC Narela Zone PS Oppiste Side 27283783 Delhi - 40 27283785

(15) NORTH DELHI MUNICIPAL CORPORATION ( KESHAV PURAM ZONE) S. Name Designation Office Address Phone No Fax E - Mail ID No. Smt Ira Deputy A - 1,block school 9810932985

1 [email protected] Sehgal IAS Commissioner keshav puram 27183138 Sh. Ms. A - 1,block school 8588888511 2 PA to DC Thakur keshav puram 27183138 Sh. Pankaj Assistant A - 1,block school

3 9711341405 [email protected] Sharma Commissioner keshav puram Sh. Rajesh Superintendent A - 1,block school 8588888590 [email protected] 4

Wadhwa Engineer - II keshav puram 27183135 m Executive Back Side Engineer Sh. Rahul Aashiyana 9717788471

5 Mentenence [email protected] Saraswat Appartment 27188074 Department - I Pitampura Village (Project) Executive Sh.Yash Engineer Haiderpur Area 9717787806 Pal Rohilla Mentenence Department - Executive Back Side Sh. K.K. Engineer Aashiyana

6 9717788416 [email protected] Sharma Mentenence Appartment Department - II Pitampura Village Executive Sh. B.K. Engineer A - 1,block school 8588889015

7 [email protected] Shah Building keshav puram 27049373 Department - I Executive Sh. Engineer A - 1,block school

8 Pushpendra 9717787876 [email protected] Building keshav puram Kumar Department - I Executive Sh. Bharat Engineer A - 1,block school 9 9717788069 Singh Electrical keshav puram Department - I

200 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Sh.Ashish Director A - 1,block school directorhort.ndmc@g 10 9717787547

Priyadarshi ( Hoticulture) keshav puram mail.com Assistant. A - 1,Block School keshavpuramedu@gma 11 Smt. Usha Director 9717750036 Keshav Puram il.com Education Deputy.Director (Hoticulture) A - 1,Block School [email protected] 12

(Keshav Puram Keshav Puram om Zone) Dr. DHO Keshav A - 1,Block School keshavpuramdho@gm 13 Shyambir 9911125876

puram Keshav Puram ail.com Singh Dr. J.S. A - 1,Block School 14 DD (VS) 9717787488 Dagar Keshav Puram A - 1,Block School 15 Dr. Akshay CAMO 9810267751 Keshav Puram Sh. Ashok AMO Keshav A - 1,Block School 16 9999973051 Sharma Puram Keshav Puram Executive Engineer Sh. B S A - 1,block school 17 Disaster 8588888430 Meena keshav puram Management & Building Sanitation Sh. K.C A - 1,block school 8588887985 sskeshavpuramzone@g 18 Superintendent

Sharma keshav puram 27183150 mail.com Keshav puram Sanitation Sh. Ram Superintendent - A - 1,block school 19 8800696789 Avtar II keshav puram Keshav puram Sanitation Sh. D.C. Superintendent - A - 1,block school 20 8800696740 Godila III keshav puram Keshav puram Office of the Executive Engineer Sh. S.S. Assistant M - 1 Keshav Puram 9717788085

21 [email protected] Dabas Engineer (Civil ) Zone Near Rani 27188074 Jhanshi Stadium Keshav Puram Assistant Sh. S.K. A - 1,block school 22 Engineer ( 9717788740 Chouhan keshav puram Civil, Building)

201 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Assistant Sh. S.P A - 1,block school 23 Engineer 9717788433 Singh keshav Puram (Building) Sh. Anurag Junior Engineer A - 1,block school 24 9717786989 Manohar (Building) keshav puram Sanitation 25 Sh.OM Kar Haiderpur Area 8527493804 Superintendent Spectr (LDC) 9540553751 26 Sh.Rajesh House Text Haiderpur Area 27182079 Department 27182078 27183146 Control Room A - 1,Block School 27 NDMC 27183147 Number Keshav Puram 27183149 (16) MAHANAGAR TELEPHONE NIGAM LIMITED S. Name Designation Office Address Phone No Fax E - Mail ID No. MTNL Office Sanchar Parisar, Sh. Genaral 9868131717 Near Jai Pur Golden

1 Rajender Manager 27516000 [email protected] Hospital,Sec - 3 singh (District North) 27918000 Rohini, Delhi - 110085 Genaral MTNL Office Rajuri Sh.A.K 9868138111

2 Manager Garden Delhi - [email protected] Singh 25432213 (District West) 110027 MTNL Office Deputy. Sanchar Parisar, Genaral Sh. K.P. Near Jai Pur Golden 9013131995 3 Manager [email protected] Simog Hospital,Sec - 3 27915300 Administration Rohini, Delhi - District North) 110085 MTNL Office Assistant Sanchar Parisar, .Genaral Sh. Rajeev Near Jai Pur Golden 9013138585

4 Manager [email protected] Kumar Hospital,Sec - 3 27925922 Building Rohini, Delhi - (District North) 110085 Assistant D - 64 MTNL Office 9013134134 Sh.Hitesh

5 .Genaral Hari Nagar 25526006 [email protected] kumar Manager Delhi 25147172

202 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

MTNL Office Sanchar Parisar, Assistant Sh. P.K Near Jai Pur Golden 6 .Genaral 9868135550 Vats Hospital,Sec - 3 Manager Rohini, Delhi - 110085 Divisional DSIIDC Udyog 9013138686 Sh. Omvir Engineer

7 Nagar Nangloi 25963456 [email protected] Malik Telecom Delhi - 110041 25963131 (District West) MTNL Office Sh. Sanchar Parisar, Sub Divisional 9013138595 8 Narender Near Jaipur Golden Officer (N/W) 25479400 kumar Hosp ital,Sec - 3 Rohini, Delhi - 85 MTNL Officer Sanchar Parisar, Sh. Satya Sub Divisional 9013132005 [email protected] 9 Near Jaipur Gol den

Veer Officer 28353388 n Hospital Sec - 3 Rohini Delhi - 85 Sub Divisional Mr. Rathi Officer 9868135800 (Kanjhawala) MTNL Officer Sanchar Parisar, Sh. Sub Divisional 10 Near Jaipur Golden 9013135354 Sukhbeer Officer Hospital Sec - 3 Rohini Delhi - 85 MTNL Officer Sanchar Parisar, Sh. M.D. Area Manager 11 Near Jaipur Golden 27915300 Pushkar (Rohini) Hospital Sec - 3 Rohini Delhi - 85 (17) DELHI JAL BOARD S. Name Designation Office Address Phone No Fax E - Mail ID No. MU Block Pitam Sh.Ramesh 9650291249 ramesh.thakur2904@g 1 Chief Engineer Pura Near City park

Thakur 27346211 mail.com Delhi - 34 Superintendent Engineer MU Block Pitam Sh.Pramod 9650291593 [email protected] 2 (Maintenance Pura Near City park Kumar Jain 27344701 m Department) Delhi - 34 North - West 203 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Superintendent Engineer Sh.R.K 9650291647 3 (Maintenance Singhal 23819832 Department) North Superintendent Office Of The Delhi Sh. Engineer Jal Board Sewage 9650290904

4 [email protected] Vashisht (Maintenance Treatment Plant 27044350 Department) Rithala Delhi Executive Near Barat Ghar Engineer Nangloi Phase - 3 Sh. Ashok 8800094950

5 (Maintenance office of The [email protected] Chaudhary 25471004 Department) Executive (Karala) Engi.west - 3 Executive himanshu.aggarwal197 Sh. Engineer - H - Block Udhyog 9650291104 [email protected] 6 Himanshu (NW)I Nagar Peera Garhi 25964317 himanshu.agarwal1970 Aggarwal (Maintenance New Delhi - 110041

@yahoo.com Department) Executive H Block Sec - 15 Sh. Sudhir Engineer - II 9650291444 sudhirchauhan1994@g 7 Rohini Near Manav Chouhan (Maintenance 27851040 mail.com Chowk ND - 85 Department) [email protected] Executive Over Head Tank om Sh. Mukesh Engineer III Ashok Vihar, EE 9650291130 8 Jindal (Maintenance North West - IIIrd, 27301285 mukesh.jindal65@gov. Department) Delhi

in Zonal Office Kirari Sh. Brijesh Zonal Engineer - 9 Suleman Nagar 9650315252 [email protected] Kumar I (Kirari) Delhi - 110086 Zonal Engineer - Sh. P.K. II (Mangol Zonal Office Mangol [email protected] 10 9650291135 Verma Puri) Water & Puri Delhi - 110083 om Seevar Sh. Anil Zonal Engineer - Zonal Office Sultan anilkrsharma1963@gm 1 1 Kumar III (Sultan Puri) 9650291218 Puri Delhi - 110086 ail.com Sharma Water Zonal Engineer - Sh. N. K. Zonal Office Sultan [email protected] 12 IV (Sultan Puri) 9650425566 Chauhan Puri Delhi - 110086 om Seevar Zonal Engineer - Sh. A.K. V (Mangol Zonal Office Mangol [email protected] 13 9650291412 Mittal Puri) Water & Puri Delhi - 110083 m Seevar 204 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Sh. H - Block Udhyog Assistant mumtazhusain12@gm 14 Mumtaz Nagar Peera Garhi 9650291642 Engineer (Civil) ail.com Husain New Delhi - 110041 Sh. H - Block Udhyog Assistant virender.kumar24@go 15 Virender Nagar Peera Garhi 7838126286 Engineer (Civil) v.in Kumar New Delhi - 110041 H - Block Udhyog Sh. Shyam Junior Engineer 1 6 Nagar Peera Garhi 9650290913 [email protected] Lal (Civil) New Delhi - 110041 Sh. H - Block Udhyog Junior Engineer narenderkumar774@g 17 Narender Nagar Peera Garhi 9650094212 (Civil) mail.com Sharma New Delhi - 110041 H - Block Udhyog Sh. Shesh Junior Engineer sheshnathrai650@yaho 18 Nagar Peera Garhi 9650291443 Nath Rai (Civil) o.in New Delhi - 110041 H - Block Udhyog Sh. Pankaj Junior Engineer pankaj0966kumar@gm 19 Nagar Peera Garhi 9650911557 Kumar (Civil) ail.com New Delhi - 110041 H - Block Udhyog Sh. Ranjeet Junior Engineer ranjeetsingh3334@gm 20 Nagar Peera Garhi 9650092477 Kumar (Civil) ail.com New Delhi - 110041 H - Block Udhyog Sh. Junior Engineer [email protected] 21 Nagar Peera Garhi 9650714477 Amarjeet (Civil) om New Delhi - 110041 EXECUTIVE ENGINEER (NW - II) Assistant Engineer Civil Zonal Eng. - Ist, Department) Sh.Shiv Pocket - B - 6,Sec - 7, Rohini - 9650291446 shivchauhan1964@gm 21 kumar Over Head Tank,

9,10,13,14,15,1 27045321 ail.com chahun Near D.A.V.School, 8,19 Sec - 6 Rohini, Delhi Rithala,Budh Vihar Assistant H Block Sec - 15 Sh. 22 Engineer Civil Rohini Near Manav 9650291144 P.S.Dahiya Bawana Chowk ND - 85 Assistant H Block Sec - 15 Sh. O.P. 23 Engineer Civil Rohini Near Manav 9650291132 Gupta Bawana Chowk ND - 85 Assistant H Block Sec - 15 Sh. Anil 24 Engineer Civil Rohini Near Manav 9650291442 Kumar Jain Alipur Chowk ND - 85 205 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

H Block Sec - 15 Sh. S.K. Junior Engineer 25 Rohini Near Manav 9650291533 Rai (Civil) Chowk ND - 85 Assistant Office Of Zonal Sh. Engineer (Civil Eng. - 4, Avantika 9650291446 shivchauhan1964@gm 26 S.K.Chauh

Department) Over Head Tank, 27514613 ail.com an (Rithala) - 11,16 Sec - 1 Rohini Delhi H Block Sec - 15 Sh. S.K. Junior Engineer 27 Rohini Near Manav 9650300177 Rathi (Civil) Chowk ND - 85 H Block Sec - 15 Sh. Parveen Junior Engineer 28 Rohini Near Manav 9650076115 Kumar (Civil) Chowk ND - 85 H Block Sec - 15 Sh. Rajesh Junior Engineer 29 Rohini Near Manav 9650290036 Malik (Civil) Chowk ND - 85 H Block Sec - 15 Sh. Parmod Junior Engineer 30 Rohini Near Manav 9650291478 Kumar (Civil) Chowk ND - 85 Sh. H Block Sec - 15 Avinash Junior Engineer 31 Rohini Near Manav 9650094277 Kumar (Civil) Chowk ND - 85 Meena Sh. Azad H Block Sec - 15 Junior Engineer 32 Singh Rohini Near Manav 9650311336 (Civil) Pundir Chowk ND - 85 H Block Sec - 15 Sh. Har Assistant 33 Rohini Near Manav 9650670505 Prasad Engineer Civil Chowk ND - 85 H Block Sec - 15 Sh. Puneet Junior Engineer 34 Rohini Near Manav 9811560412 Saroha (Civil) Chowk ND - 85 H Block Sec - 15 Sh. Sanjeev Junior Engineer 35 Rohini Near Manav 9650094218 Kumar (Civil) Chowk ND - 85 DELHI 36 JAL 27308015 BOARD EXECUTIVE ENGINEER (NW - III) Assistant Engineer (Civil Over Head Sh. Ram Department) tank,Pritam pura, EE 9650291531 ramswaroop.djb4u@g 36

Swaroop (Shalimar North West - IIIrd, 27301285 mail.com Bagh) Ward Delhi No. 62 & 63

206 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Assistant Engineer (Civil Over Head Tank Sh. Department) Ashok Vihar, EE 9650291209 maninder.djb4u@gmai 37 Maninder

(Rani North West - IIIrd, 27301285 l.com Jeet Singh Bagh)Ward No. Delhi 65,66,67 Over Head Tank Sh. Vinod Assistant Ashok Vihar, EE 38 9650290850 Kumar Engineer Civil North West - IIIrd, Delhi Assistant Engineer (Civil Department) Sh. Ajay (Tri Nagar Near Kanhaiya 9650290846 ajayguptadjb12@gmail 39 Kumar Kohat Nagar Metro station

27392390 .com Gupta Enclave,Ram delhi - 35 Pura) Ward No. 68 & 70 Assistant Over Head Tank Engineer (Civil Sh. Azhar. Ashok Vihar, EE 9650290853

40 Department) [email protected] Kalim North West - IIIrd, 27301285 (Ram Pura) Delhi Ward No. 70 Assistant Engineer (Civil Zonal eng.near 9650974141 [email protected] Sh. Satvir Department) Kanhaiya Nagar 41 9911903385 [email protected] Yadav (Kanhaiya Metro station delhi -

27392390 om Nagar)Ward 35 No. 69,71 Assistant Over Head Tank Engineer (Civil Sh. R.S. Ashok Vihar, EE 9650094263

42 Department) [email protected] Rawat North West - IIIrd, 27304080 (Ashok Vihar) Delhi Ward No.74 Over Head Tank Sh. D.K. Assistant Ashok Vihar, EE 43 9650291136 Gupta Engineer Civil North West - IIIrd, Delhi Junior Engneer (Civil Over Head Tank Sh. Department) Ashok Vihar, EE 9650290782 yogendra.singh34@go 44 Yogendra

(Water - Pitam North West - IIIrd, 27345579 v.in Singh Pura) Ward Delhi No.61 &64

20 7 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Junior Engineer (Civil Over Head Tank Sh. Parmod Department) Ashok Vihar, EE 45 Parsad 9990027626 (Shalimar North West - IIIrd, Sharma Bagh) Ward Delhi No.62& 63 Over Head Tank Sh. Junior Engineer Ashok Vihar, EE 46 9873020080 Parshant (Civil) North West - IIIrd, Delhi Junior Engineer (Civil Over Head Sh. Department & tank,Pritam pura, EE 47 Kuldeep Water Sever) 9650291052 North West - IIIrd, Singh (Ambedkar Delhi Colony - Haider Pur) Junior Engneer (Civil Department) E BLOCK Sh. Sanjeet (Water & SARASWATI sanjeet.kumar44@gov. 48 9650094327

Kumar Sewer) (Rani VIHAR NEAR RED in Bagh) LIGHT Ward No. 65 & 66 Junior Engineer (Civil Over Head Tank Sh. Sanjeev Department) Ashok Vihar, EE sanjeevbharti2020@g 49 9650299866

Bharti (Rani North West - IIIrd, mail.com Bagh)Ward No. Delhi 65 Over Head Tank Junior Engineer Ashok Vihar, EE 50 Sh. Lok Pal 9650291220 (Civil) North West - IIIrd, Delhi Over Head Tank Junior Engineer Ashok Vihar, EE 51 Sh. Yogesh 9650094301 (Civil) North West - IIIrd, Delhi Over Head Tank Sh. Junior Engineer Ashok Vihar, EE 52 Joginder 9650094263 (Civil) North West - IIIrd, Singh Delhi

208 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Junior Engineer Over Head Tank Sh. Ashok (Civil Ashok Vihar, EE 9650291347

53 [email protected] Singal Department) North West - IIIrd, 27304080 (Keshav Puram) Delhi Junior Engineer Over Head Tank (Civil & Water) Sh. Vinay Ashok Vihar, EE [email protected] 54 (Kanhaiya 9650755709

Saroha North West - IIIrd, om Nagar) Ward Delhi No. 69 & 71 Assistant Engineer H - 57,Udhyog Nagar, Sh. A.S. 9650824141

55 (Maintenance Peera Garhi, Delhi - [email protected] Grewal 25964317 Department) 110041 .(Mangol Puri) Assistant Office OF The EE Sh. Anil Engineer Nw - Ist, Room No.6 9650291218 anilkrsharma1963@gm 56 Kumar (Maintenance H - 57,Peera Garhi,

25964317 ail.com Sharma Department) Udhyog Nagar .(Sultan Puri) Delhi - 110041 Assistant Office OF The EE Engineer Nw - Ist, Room No.6 Sh. Naresh 9650425566 57 (Maintenance H - 57,Peera Garhi, Chauhan 25964317 Department - Udhyog Nagar Sultan Puri) Delhi - 110041 Assistant Office OF The EE Engineer Nw - Ist, Room No.6 9650315252

58 Sh. Brijesh (Maintenance H - 57,Peera Garhi, [email protected] 25964317 Department - Udhyog Nagarb Kirari) Delhi - 110041 Assistant Engineer . Over Head Tank Sh. (Maintenance Ashok Vihar, EE 9650291466

59 [email protected] K.S.Shukla Department) North West - IIIrd, 27308015 (Ashok Vihar) Delhi Ward No.73,74 Assistant Over Head Tank Sh. Engineer (Pitam MU block Pritam 9650291033 sandeep.sharma24@go 60 Sandeep Pura)

pura , EE North 27345579 v.in Sharma Ward No. 61 & West - IIIrd, Delhi 64 Assistant Near Barat Ghar Engineer Nangloi Phase - 3 Sh. 9650291408

61 (Maintenance office of The [email protected] S.K.Gupta 25471004 Department - Executive Mundka) Engi.west - 3

209 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Assistant Near Barat Ghar Engineer Nangloi Phase - 3 Sh. Param (Maintenance

62 office of The 9650917878 [email protected] Veer Department) Executive (Karala,Kanjaw Engi.west - 3 ala) Over Head Tank Zonal Engineer Sh. P.C. Ashok Vihar, EE 63 (Wazir Pur 9650245656 Sharma North West - IIIrd, Industry Area) Delhi Over Head Tank Junior Engineer Sh. Singhal Ashok Vihar, EE 64 (Wazir Pur 9650291347 Ji North West - IIIrd, Industry Area) Delhi Junior Engineer Over Head Tank Sh. (Maintenance Ashok Vihar, EE 9650291095 [email protected] 65 Jogender Department -

North West - IIIrd, 27304080 om Singh Ashok Vihar Delhi Ward No. 73 Junior Engineer - Water Over Head Tank 9650094434 (Rana Pratap Ashok Vihar, EE 66 Sh. Sunil 23819832 (SE) Bagh & Lal North West - IIIrd, 27615600 (EE) Bagh Near Delhi Maszid) Junior Engineer Over Head Tank Sh. Sudhir (Kohat Ashok Vihar, EE 9650291056

67 [email protected] Sharma Enclave) North West - IIIrd, 27304080 Ward No. 68 Delhi Junior Engineer Over Head Tank Sh. S. N. (Maintenance Ashok Vihar, EE 9650291443 68 Ray Department) North West - IIIrd, 27915965 (Rohini Sec - 3) Delhi Junior Engineer Near Barat Ghar (Maintenance Nangloi Phase - 3 Sh. 9650291388 69 Department - office of The Kuldeep 25471004 Mundka,Karala Executive ) Engi.west - 3 Junior Engineer Near Barat Ghar (Maintenance Nangloi Phase - 3 Sh. Param paramvircilengg@gma 70 Department office of The 9650476366

Veer Rana il.com Karala,Kanjawa Executive la) Engi.west - 3

210 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Junior Engineer Near Barat Ghar (Maintenance Nangloi Phase - 3 Sh. Akashy Department) 71 office of The 8689007204 Kumar (Rani Khera, Executive Rasulpur, Engi.west - 3 Ghevra ) Sh. J.E. Water Jogender Supply 72 9650291095 Singh Emergency Chauhan (S/V - Area) Rohini Water Supply 27521244 73 Zone Emergency 27912991 Ashok 74 Emergenay No 27308015 Vihar Delhi Jal Control Room 75 All Delhi 1916 Board No (18) RAILWAY DEPARTMENT (Update) S. Name Designation Office Address Phone No Fax E - Mail ID No. Sh. Arun Ghevera Railway 7835977588 1 Kumar Station Master Station 28352751 Singh Sh. Shakurbasti Railway Station 9717631940 navneetkumar88460@ 2 Navneet Station

Superitend e nt 9717635005 gmail.com Kumar Delhi Sh Hakim Station Narela Railway 9717634330 3 Singh Superitendant Station 9416223524 Tyagi (19) INDIAN OIL CORPORATION LIMITED (Update) S. Name Designation Office Address Phone No Fax E - Mail ID No. Manager Receving Station Sh. K.K

1 Operations BTPL NH - 10,Tikri 9898312969 [email protected] Thapa (I/C) Ka lan Village Road Delhi - 41 (20) DELHI STATE INDUSTRIAL AND INFRASTRUCTURE DEVELOPMENT CORPORATION (DSIIDC) S. Name Designation Office Address Phone No Fax E - Mail ID No. Technical Center ce.dsiidc.2013@gmail. Sh. Sunil Chief Engineer - Building,Wazir Pur 1 27374117 com Tyagi (I) Industry Area,

[email protected] Delhi - 110052 211 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Technical Center Sh. Chief Engineer - Building,Wazir Pur 9818100558 2 Virender (II) Industry Area, 29843252 kumar Delhi - 110052 Technical Center Chief Engineer - Building,Wazir Pur 3 (III) Industry Area, Delhi - 110052 Technical Center Chief Engineer - Building,Wazir Pur 4 (IV) Industry Area, Delhi - 110052 Plot No.74A,3rd Floor Room Superintendent Sh. Anil No.306,Ring Road 9810053540 [email protected] 5 Engineer

Jain Lajpath Nagar - 3, 29842653 om (Civil) Delhi - 110024

Technical Center Sh. Superintendent Building,Wazir Pur cpmcd.sharma@gmail. 6 Gaginder Engineer (New 9212440992

Industry Area, com sharma Industrial Area) Delhi - 110052 Executive. Technical Center Engineer Building,Wazir Pur 8 Vacant (Industrial Industry Area, Area) Delhi - 110052 Executive. Ring Sh. P.K. 9871647501 9 Engineer Road Sharma 29834230 (Civil) DSIIDC Office Plot No.74A,3rd Floor Room Executive. Sh. Parmod No.306,Ring Road

10 Engineer 9871647501 [email protected] Sharma Lajpath Nagar - 3, (Road Division) Delhi - 110024

Assistant Sh. Executive Auchandi Road [email protected] Aravind 9312604865 7 Engineer Bawana DSIIDC [email protected] Kumar 27752955

(Industrial Office m Gupta Area) Junior Engineer (Road Sh. Rajesh Lajpat Nagar Ring 11 Division) - 9643753277 Tripathi Road Delhi Unauthorised Colony

212 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

(21) TRANSPORT DEPARTMENT S. Name Designation Office Address Phone No Fax E - Mail ID No. Transport Sh.Rajiv Department 9810237301 1 Kumar Commissioner 5/9 Under Hill Road 23933829 Varma Raj Pura Delhi - 54 Transport Deputy 9968075085 Sh.Anil Department 2 Commissioner 23942636 Kumar 5/9 Under Hill Road (Road Safety) 23928898 Raj Pura Delhi - 54 Sh. Ajay Rohini Sec -

3 MLO Rohini 9711129889 [email protected] Samal 16,Authority MLO 8860162115 Sh. Ashok

4 (Wazir Pur Wazir Pur Authority [email protected] Kumar Authority) 27182122 Sh. Naveen Room No. 201 5 T.O. 9910104843 Kant Central Secretariat (22) DELHI METRO RAIL CORPORATION (Update) S. Name Designation Office Address Phone No Fax E - Mail ID No. Managing Sh. Mangu Metro Bhavan 9650219900 [email protected] 1 Director

Singh barakhamba 23418301 m Delhi Metro Sh. A K Director (O) Metro Bhavan 9810878305

2 [email protected] Garg Delhi barakhamba 23418304 Deputy Genaral train Sh. R.K

3 Manager depot area 9871952386 [email protected] Dagar (Yellow Line) New Delhi Deputy Genaral Shastri park train Sh. R.K. rajnishkumarrana@gm 4 Manager .(Red depot area 9818568752

Rana ail.com Line) New Delhi Deputy Genaral Shastri park train Sh. R.K. rajnishkumarrana@gm 5 Manager .(Pink depot area 9818568752

Rana ail.com Line) New Delhi Deputy Genaral Sh Manish

6 Manager 9871952385 [email protected] Yadav .(Green Line) Assistant Manager (Red Inder Lok Metro Sh. Aslam 9818193039

7 Line) Station [email protected] Ali Ansari 8130859111 Rithala To New Delhi Inder Lok

213 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Line 2 8 Sh Nitin Operation 9910010522 Center Kohat Enclave & Sh. Amit Station 9990389800 9 Netaji Subhash Place Jha Manager 8800793116 Metro Station 9868300572 Staion Manager Station Mob No. Rohini East To Pitampura Metro

10 Sh. Neeraj 8800793117(p.p) [email protected] Pitam Pura Station 8800793118 Metro Station (rohini) Station Manager Rohini 8130733220 Rithala Metro

1 1 Sh. Rahul West and 9910030965 [email protected] Station Rithala Metro 8800793120 Station Station Manager Keshav Puram 9871277518 Keshav Puram

1 2 Sh. Sameer Metro Station 8800793113 [email protected] to Kanheya 8800793114 Nagar Metro Station Station Manager Sh. Haider Pur Haider Pur Badali 9810889092 1 3 Shantuni Badali Metro Metro Station 7290013837 Kunti Station (Yellow Line) Station Manager Ms. () Ashok Park Main 1 4 Shaipali 7290046988 Ashok Park Metro Station Chaudhary Main Metro Station Station Manager Sh. S.C. Ghewra Metro 9560211255 1 5 (Green Line) Gupta Station 7290051061 Ghewra Metro Station Station Manager (Pink Sh. Pradeep Shalimar Bagh 8130666988 1 6 Line) Kumar Metro Station 7290012494 Shalimar Bagh Metro Station

214 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Station Manager (Pink Sh. Amit Line) Netaji Subhash Place 9990389800 1 7 Kumar Jha Netaji Subhash Metro Station 8448088759 Place Metro Station Station Manager (Pink Sh. R.K. Shakur Pur Metro 9818817982 1 8 Line) Paurav Station 7290012295 Shakur Pur Metro Station SHO Delhi Sh. Near Rithala Metro Metro sho - metro - rithala - 1 9 Narender Station, 9958097236

(Rithala To [email protected] Khatri Delhi Kohat) SHO Delhi Sh.. Ram Metro Near NSP metro 9810902392 20 Mehar (NSP to Tis Station Delhi. 27312827 Hazari) (23) LABOUR DEPARTMENT S. Name Designation Office Address Phone No Fax E - Mail ID No. Labour Court Center Joint Labour Sh. Lallan Nimri Colony 9818470360 labdlcnw.delhi@gmail. 1 Commissioner(

singh Ashok Vihar Delhi - 27305892 com North.West.) 52 Labour Court Center Assistant Sh. Sanjay Nimri Colony 2 Commissioner 9818327745 Gupta Ashok Vihar Delhi - Labour 52 Director Of Sh. D Block 2nd Floor 5 9999065955 industry

3 S.Pandya Sham Nath 23973965 [email protected] Health And Rajan Marg Delhi - 54 23973756 Seafty Sh. D Block 2nd Floor 5 Assistant 9818829355

4 Rajbahadur Sham Nath [email protected] Director 23973756 Singh Marg Delhi - 54 (24) DELHI URBAN SHELTER IMPROVEMENT BOARD (Updete) S. Name Designation Office Address Phone No Fax E - Mail ID No. Sh. Shurbir 9910572227 Chief Executive Punarvas Bhawan IP [email protected] 1 Singh 23379626

Officer State New Delhi - 2 m (IAS) 23814166

215 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

H.No. 15 Vikas Sh. N.H. Director 9717999146 [email protected] 2 Kutir ITO NEW

Sharma (Night Shelter) om DELHI - 110002 Office Of Supt. Eng. ceelect.delhishelter@g Sh. Arun Chief Engineer Near By Bus Stand, 9717999112 mail.com 4 Sharma (Electrical) Rana Pratap Bagh, 23370991 arunsharma.delhishelte

Delhi - 110007 [email protected] 9717999290 Sh. S.K. Chief Engineer Punarvas Bhawal IP

5 25451455 [email protected] Dania (I) State New Delhi - 2 25451644 [email protected] Sh. S.K. Chief Engineer Punarvas Bhawal IP 9717999247 6 [email protected] Mahajan ( II ) State New Delhi - 2 23370993

m Ground Floor Circle Sh. Superintendent office Building DTC 9717999132

7 Shivender Engineer (Civil - Terminal Raja [email protected] 23370555 Gupta I ) Garden New Delhi - 110027 Ground Floor Circle office Building DTC Sh. T.S. Superintendent 9717999144

8 Terminal Raja [email protected] Grover Engineer (II) 26340720 Garden New Delhi - 110027 Office Of Supt. Eng. Superintendent Sh. Ajay Near By Bus Stand, 9 Engineer 9717999214 Saxena Rana Pratap Bagh, (Civil - 4) Delhi - 110007 Office Of Supt. Eng. Superintendent Sh. P.K. Near By Bus Stand, pkmittal.delhishelter@ 10 Engineer( I ) 9717999274

Mittal Rana Pratap Bagh, gmail.com (Electrical) Delhi - 110007 Office Of Supt. Eng. Superintendent Sh. Anil Near By Bus Stand, anilbhan.dusib@gmail. 11 Engineer ( II ) 9717999347

Bhan Rana Pratap Bagh, com (Electrical) Delhi - 110007 Executive Sh. Mahesh A - Block Raghubir 9717999234 [email protected] 12 Engineer ( I )

Gupta Nagar Delhi - 28 25448464 m Electrical Executive H.No. 15 Vikas Sh. Rajiv 9717999120 eee2.delhishelter@gma 13 Engineer ( II ) Kutir ITO NEW

Ilahbadi 23378872 il.com Electrical DELHI - 110002 Executive H.No. 15 Vikas Sh. Sudhir 9717999105 eee3.delhishelter2gmai 14 Engineer ( III ) Kutir ITO NEW Kashyap 23378872 l.com Electrical DELHI - 110002 216 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Executive Office Of Supt. Eng. Sh. Rajesh Engineer ( IV ) Near By Bus Stand, 9717999332 rcgupta.delhishelter@g 15 Chandra Keshav Puram

Rana Pratap Bagh, 26459691 mail.com Gupta Electrical Delhi - 110007 (Kirari) Executive Office Of Supt. Eng. Engineer (Civil - Sh. Kamal Near By Bus Stand, 16 2) 9717999165 Singh Rana Pratap Bagh, (Ghewra, Delhi - 110007 Kanjhawala) Sh. Executive Office Of Supt. Eng. Virender Engineer (Civil - Near By Bus Stand, 17 9560596062 Singh 3) Rana Pratap Bagh, Fonia (Mangol Puri ) Delhi - 110007 Executive Engineer ( Office Of Supt. Eng. Sh. Dore Jhuggi Near By Bus Stand, 18 9717999312 Lal Devlopment) Rana Pratap Bagh, (Mangol Puri - Delhi - 110007 Sultan Puri) DelhiUrban Shelter Improvement, CONTROL 8527898295 [email protected] 19 (Head Quarter) Punarvaas Bhawan

ROOM NO 8527898296 m IP Estate New Delhi 110002 (25) IRRIGARTION AND FLOOD CONTROL (Update) S. Name Designation Office Address Phone No Fax E - Mail ID No. L.M. Band Krishan Sh. Sanjay 9868261111

1 Chief Engineer Kunj Shastri Nagar [email protected] Saxsena 22424985, 89, Preet Vihar Office of the Suptt Superintendent Engineer Circle - II Sh.T.K.Pari 9650798758

2 Engineer ( I&FC Department [email protected] jeet Rekh 27293230 Circle - II ) Sec - 15 Rohini Delhi - 85 Office of the Suptt Superintendent Engineer Circle - III, I Sh. Mukesh 9958430051

3 Engineer ( & FC Department [email protected] Kumar 27293225 Circle - III) Sec - 15 Rohini Delhi - 85 Executive Sh. Gagan Bharat Nagar Near

4 Engineer (Civil 9958890106 [email protected] Gaur Laxmi Bai College Division - VI).

217 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Sh. J. Executive 9958890108

5 Narender Engineer (Civil Sec - 15 Rohini Delhi [email protected] 27894323 Sagar Division - VIII) O/o Executive Executive Engineer I&FC Sh.N.S Engineer 6 Department CD - IX, 9958890109 [email protected] Patwal (Civil Division Sec - 15 Rohini, Near - IX) Gas Godown Delhi O /o Executive Engineer Civil Executive Division - XII, I&FC Sh. Puneet Engineer Department, 9958890112

7 [email protected] Dudeja (Civil D ivision Basa idara Pur, 25172699 - XII) Opposite ESI Hospital Delhi - 110015 Executive Zonal Eng. - Ist, Engineer Pocket - B - 6,Sec - 7, Sh. Satish 8 Mechanical Over Head Tank, 9958890117 Kumar Engineer - I, II, Near D.A.V. School, III, IV Sec - 6 Rohini, Delhi Zonal Eng. - Ist, Executive Pocket - B - 6,Sec - 7, Sh. Param Engineer 9958527609 [email protected] 9 Over Head Tank,

Jeet Sihal (Haryana Sichai 23968809 m Near D.A.V. School, Vibhag) Sec - 6 Rohini, Delhi O/o Executive Executive Engineer Civil Engneer Sh. Division - II, I&FC (Civil 9958890102

10 SudeerKum Department, [email protected] Department - II) 28313170 ar Manohar Park,East (Kanhaiya ,Delhi - Nagar ) 110026 O/o Executive Assistant Engineer I&FC Sh. Anil Engineer [email protected] Department CD - 11 Kumar (C D - VIII) 9873676367 anilsharma591@gmail. VIII, Sec - 15 Rohini,

Sharma (Kanjhawala com Near Gas Godown Road) Delhi O /o Executive Assistant Engineer I&FC Engineer - Department CD - [email protected] 12 Sh. Rajesh (Civil 9717785444 VIII, Sec - 15 Rohini, om Department - Near Gas Godown VIII) Delhi 218 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

O /o Executive Engineer Civil Assistant Division - XII, I&FC Engineer - I Sh. J.S Department, 9911407039

13 (Civil [email protected] Malik Basa idara Pur, 25172699 Department - Opposite ESI XII) Hospital Delhi - 110015 Office of The Executive Engineer Assistant Civil Division - XII, Engineer - III I&FC Department, 9958890112 Sh. T.R.

14 (Civil Govt. Of NCT 9911376290 [email protected] Goyal Department - Delhi,Basaydhara 25172699 XII) Pur, Opposite ESI Hospital Delhi - 110015 Office of The Executive Engineer Junior Engineer Civil Division - II, (Civil I&FC Department,

15 Sh. Satish 9711840865 [email protected] Department - II ) Govt. Of NCT Sultan Puri Delhi,Manohar Park,East Punjabi Bagh,Delhi - 110026 Office of The Executive Engineer Junior Engineer Civil Division - II, Civil Sh. Satish I&FC Department,

16 Department - II 9711840865 [email protected] Kumar Govt. Of NCT Sultan Puri & Delhi,Manohar Mangol Puri Park,East Punjabi Bagh,Delhi - 110026 Junior Engineer Office Of the (Civil Executive Engineer Sh. Mukesh Department - I&FC Department

17 9818507903 [email protected] Kumar VII) CD - VIII, Sec - 15 Kanjhawala Rohini, Near Gas Road Godown Delhi Junior Engineer Office Of the - I Executive Engineer (Civil Sh. Jagbir I&FC Department

18 Department - 9868963775 [email protected] Singh CD - VIII, Sec - 15 VIII) Rohini, Near Gas Kanjhawala Godown Delhi Road 219 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Junio r O/o Executive Engineer - II Engineer I&FC Sh. Sanjay (Civil Division Department CD -

19 9268124311 [email protected] Kumar VIII) VIII, Sec - 15 Rohini, Kirari and Near Gas Godown Karala Delhi Junior Engineer O/o Executive - III Engineer I&FC (Civil D ivision - Department CD - 20 Sh. Jaypal VIII) 9911438020 [email protected] VIII, Sec - 15 Rohini, Kanjhawala to Near Gas Godown Nizam Pur Delhi Sewak - 8 Ju nior Engineer O/o Executive (Civil Division - Engineer I&FC Sh. Suresh

21 X) Department CD - IX, 9911966302 [email protected] Chandra Shalimar Bagh Sec - 15 Rohini, Near & Rithala Gas Godown Delhi O/o Executive Junior Engineer I&FC Engineer - I Sh. N.D. Department CD - IX,

22 (Civil D ivision - [email protected] Sharma Sec - 15 Rohini, Near 9953852101 IX) Gas Godown , Delhi Rithala

Junior Engineer O/o Executive - II Engineer I&FC Sh. Satish (Civil

23 Department CD - IX, 7838259550 [email protected] Yadav Department - IX) Sec - 15 Rohini, Near Rithala Gas Godown S ham nath marg Junior Engneer Sh. Praveen Civil Line 24 (Haryana Sichai 8130709650 Kumar Delhi - 110054 Vibhag)

DM East Boat Club 9868235938 Boat Club harishsharma1966@g 25 Sh. Harish Bela Raod Civil 9650437938

Incharge mail.com Lines Delhi - 110054 23831000 Sh Boat club 26 9891786234 Raghuvir Driver 23220010, DM East Boat Club 23220016, Control 27 Flood Control Bela Raod Civil 27741622 Room Lines Delhi - 110054 (Rohini) 22428773,874,875

220 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

(26) DELHI TRANSPORT CORPORATION (Update) S. Name Designation Office Address Phone No Fax E - Mail ID No. 9811971177 (Chairman - Office at DTC HQ, Sh. Manoj 23379075 1 Cum - Managing I.P. Estate, New [email protected] Kumar 43508623 Director) Delhi 23370236 Sh. Dy. Office at DTC HQ, [email protected] Subhash 23370244 2 Commissinor ( I.P. Estate, New [email protected] Chandra 23370236 North) Delhi [email protected] (Danics) Chief General M anager DTC Operational (Disaster Management Traffic) NW (Tech.) (Traffic Department, Repair & Maintenance, IT Departme nt , Communication Department, Road Safety Cell, DTC HQ Sh. V.K Monitoring cell, 8744073066

3 Indraprastha State [email protected] Gupta Training School 23378856 New Delhi 110002 & Printing Press. Store & Purchase, EPCA matters, ASRTU, Civil Engineering Department & Estate Department, Parli ament / Assembly Questions / Section , Publicity & Marketing Cell)

221 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

DTC HQ Dy. CGM Indraprastha State 8744073024 4 V P Nigam Opretional New Delhi 110002 23370236

Dy. CGM Traffic, DTC HQ 8744073030 Sh. Anuj

5 Central Indraprastha State 23752770 [email protected] Shinha Checking New Delhi 110002 23752370,71,72 & PIO Traffic Subhash Place Sh. Shakil Regional Depot, Wazir Pur 8744073050

6 Ahamad Manager [email protected] Delhi - 110035 27198567 Khan (NW)

Kanjahwala Depot, Depot Manager Near By Kanjhawala Sh. Akshay 8744073088

7 ( Kanjhawala Police [email protected] Malik 25951248 Depot ) Station, Kanjhawala Delhi - 110081 Sh. Vikas Depot Manager 8744073166 Rohini Depot - 1 Near

8 Kumar ( Rohini - I 27043698 [email protected] Ambedkar Hospital Sachaan Depot ) 27933940 Rohini Depot - 3, Sh. Vinod Depot Manager Near By Jaip ur 8744073112

9 Kumar ( Rohini - III Golden Hospital 27945113 [email protected] Sharma Depot ) Sec - 3,Outer Ring 27945123 Road Delhi Rohini Depot - 4, Near T e lephone 8744073128 Sh. Depot Manager [email protected] Exchange, Gate No. 8800970185 10 Manvinder (Rohini - IV [email protected]. 4, Sec - 18 Rohini 27894792

Singh Depot ) in Delhi 27894845

Subhash Place Depot Manager Depot, Near By Sh. Anup 8744073138

11 ( Rohini - V Prembadi Pul [email protected] Gupta 27194442 Depot ) Delhi

Depot Manager Wazirpur Depot 8744076196 Sh. K.S.

12 ( Wazirpur Near Transport 27197576 [email protected] Rao Depot ) Authority 27182575 Control North West 13 Wazirpur Depot 8744073243 Room District. Control Control Room 14 8744073229 - 248 Room All Delhi

222 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

(27) ST. JOHN AMBULANCE S. Name Designation Office Address Phone No Fax E - Mail ID No. Commissioner 1 Red Cross Road Dr. S.C. 9312249957 stjohnambulancedelhi 1 St. John New

Goyal 23720143 @gmail.com Ambulance Delhi - 110001 Deputy. 1 Red Cross Road Dr. T.C. Commissioner 9871221414 stjohnambulancedelhi 2 New

Gupta St. Johns 23322237 @gmail.com Delhi - 110001 Ambulance) Assistant 1 Red Cross Road Dr. T. Nath Commissioner tirloknathlakhanpal@g 3 New 9871260188

Pal St. Johns mail.com Delhi - 110001 Ambulance)

Divisional H.No.1162. Main 4 Sh. Pratik 9911132132 prateekpal2604@gmail Commander Market Rani Bagh .com Incharge North 5 Sh. Vishal 9560882824 West Control Room catsambulance@hotma 102

il.com (28) ELECTION DEPARTMENT (Update) S. Name Designation Office Address Phone No Fax E - Mail ID No. Old St. Stephen Dr. College Chief Electoral 9650215678 1 Ranbeer Building Kashmere [email protected] Officer 23977130 Singh Gate, Delhi - 110006 (1)Sh. Old St. Stephen Rajesh (1)8527006767 College Kumar Special Chief (2)9868911800 2 Building Kashmere [email protected] (2)Sh. Electoral officer 23981513 Gate, Satnam 23970498 Delhi - 110006 Singh (1)Sh. K.S. Old St. Stephen Bhouria College (1)9654857904 Dy .Chief 3 (2)Sh. Building Kashmere (2)9868551901 [email protected] Electoral officer Akhil Gate, 23914304 Kumar Delhi - 110006 Sh. Office of District District Satyendra Magistrate North 9717917258

4 Electtion [email protected] Singh West kanjhawala 25953785 Officer Dursawat Delhi - 110081 223 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Office of District Smt. Sub Divisional Magistrate North 9818001789 [email protected] 5 Meena Magistrate

West kanjhawala 25953420 om Tyagi (Election) Delhi - 110081 Office of Asstt. Electoral Com. North - West Sh. [email protected] Registration F&S Department 9810805841 6 Kulbhusha [email protected] officer (AC - 6 CSC Market 23370072

n Babbar m Rithala) CC - Block Shalimar Bagh Delhi - 82 Office of Electoral Dy.Director Sh. Mukul Registration Education North 9968097806 7 [email protected] Manrai officer (AC - 8 West BL - Block 27497985 Mundka) Shalimar Bagh Delhi - 88 Electoral Office of District [email protected] Sh. Arvind Registration Election DM office 9810150090 8 [email protected] Kumar officer ( AC - 9 Kanjhawala Delhi - 25952184 om Kirari) 81 Electoral Mohd. Registration office of DM West 8826961131 9 Rehan [email protected] officer (AC - 10 Ram Pura Delhi 27393000 Raza Sultan Puri) Electoral Office of District [email protected] Sh. Sanjeev Registration Election DM office 9868064488 10 sdmkanjhawla@gmail. Mankotia officer (AC - 12 Kanjhawala Delhi - 25951140 com Mangol Puri) 81 Electoral Office of District [email protected] Sh. Vivek Registration Election DM office 8800912467 1 1 [email protected] Agarwal officer (AC - 14 Kanjhawala Delhi - 25953785 m Shalimar Bagh) 81 Sh. Electoral Office of District Nagender Registration Election DM office 9811756750 [email protected] 1 2 Shekhar officer Kanjhawala Delhi - 25953528 [email protected] Pati (AC - 16 Shakur 81 Tripathi Pur) Assistant Multi Purpose Electoral Sh. Anand Community Center 9873707052 [email protected] 1 3 Registration Dabas Prahlad Pur Bangar 27822109 [email protected] officer (AC - 6 Delhi Rithala)

224 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Assistant Community Center Sh. Electoral [email protected] Main Kanjhawala 9910520801 1 4 Preetam Registration [email protected] Chowk Kanjhawala 25954446 Singh officer (AC - 8 om Delhi - 81 Mudka) Assistant Multi Purpose Sh. Dinesh Electoral Community Center [email protected] 9958527108 1 5 Kumar Registration Mubarak Pur Dabas [email protected] 25186054 Sachdeva officer (AC - 9 Near Bus Terminal om Kirari) Delhi - 86 Assistant Shivaji Sports [email protected] Smt. Electoral Complex C - Block 9643914381 verc10sultanpuridelhi 1 6 Saveena Registration Sultan Puri New 25961666 @ Dabas officer (AC - 10 DTC Terminal gmail.com Sultan Puri) Delhi - 86 Assistant Community Hall A - Electoral Block Kala Mandir [email protected] Sh. Krishan 9868830662 1 7 Registration Cinema Road aeroac12mangolpuri@ Kumar 27915928 officer (AC - 12 Mangol Puri Delhi - gmail.com Mangol Puri) 83 Assistant Recreation Center, Electoral Sh. Dharam U&V Block 9868945652 [email protected] 1 8 Registration veer Madan Shalimar Bagh 27481264 [email protected] officer (AC - 14 Delhi - 88 Shalimar Bagh) Assitant Voter Center NDMC Electoral Sh. Suresh Community Center 8527269078 20 Registration [email protected] Kumar K - Block Shakur Pur 27154858 officer (AC - 16 Delhi Shakur Pur) (29) ROHINI HELIPORT S. Name Designation Office Address Phone No Fax E - Mail ID No.

Sh. M.K. SO (JGM - Heliport, Rohini 9871097677 1 rohini.heliport@pawan Verma Head) Sec - 36, Delhi 27822201 hans.co.in

Sh. Rajeev Group Head Heliport, Rohini 9828998778 2 rohini.heliport@pawan Agnihotri Rohini Heliport Sec - 36, Delhi 27822201 hans.co.in

Control Room No. Heliport, Rohini 3 27822887 rohini.heliport@pawan Sec - 36, Delhi hans.co.in

225 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

(30) NATIONAL DISASTER RESPONSE FORCE S. Name Designation Office Address Phone No Fax E - Mail ID No. 8th Battalion NDRF 9968610014 Sh. P.K. [email protected] 1 Commandant Sec - 19 Kamla Nehru 0120 - 2766618

Shrivastava m Nagar Gaziabad UP 0120 - 2766012 Additional 8th Battalion NDRF man - 2 Incharage II Sec - 19 Kamla Nehru

0120 - 766013 [email protected] Commandant Nagar Gaziabad UP 8th Battalion NDRF Sh. Partap Deputy 9968610017 [email protected] 3 Sec - 19 Kamla Nehru

Singh Commandant 0120 - 2766013 om Nagar Gaziabad UP 8th Battalion NDRF Sh. V.R. Deputy 09412221042 4 Sec - 19 Kamla Nehru Meena Commandant 0120 - 166013 Nagar Gaziabad UP 8th Battalion NDRF Anil Assistant 5 Sec - 19 Kamla Nehru 9412221031 Kumar Commandant Nagar Gaziabad UP Antyodaya Bhawan,B - 2 wing, 26107953 6 NDRF 9th floor , CGO h q . ndrf @ nic . in 26105912 C omplex lodhi road New delhi - 110003 Antyodaya Bhawan,b - 2 0120 - 2766618

7 NDRF Control wing,9th floor cgo 022 - 25505151 up08 - [email protected] complex lodhi road 022 - 25519613 New delhi - 110003 (31) EDUCATION DEPARTMENT S. Name Designation Office Address Phone No Fax E - Mail ID No. Sh. Vinay Director Of Old Secretariat 23890172

1 Bhushan [email protected] Education Delhi - 110002 23890363 (IAS) Additional 23890042 Old Secretariat [email protected] 2 Director Of 23890172 Delhi - 110002 m Education 23890363

226 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

ddenorthwesta@gmail. Deputy. com Director [email protected] Smt. BL Block Shlimar 9910431371 3 Education eozone102012@gmail. Anima Bagh Delhi 27497986 (District North - com West A) [email protected]

om Deputy. Ms. Sashi FU Block Director 9873300267 [email protected] 4 Bala PritamPura, Delhi -

Education 27348927 m Saini 110034 (North - West - B) Education Dr. S.K. Officer BL Block Shlimar 9650525703 meenagoswami49@gm 5

Parsad Zone - IX Bagh Delhi 27497986 ail.com (North - West - A) Education eozone102012@gmail. Dr. Prem Officer BL - Block Shalimar 8882201732 6 com Kr.Tayai Zone - X Bagh Delhi - 110088 27497987

[email protected] (North - West - A) Education FU Block Ms. Richa Officer [email protected] 7 PritamPura, Delhi -

Kalra Zone - XI 27348918 m 110034 (North - West - B) Education Q - Block, Mangol Sh. Bharat 9811048357 Officer Puri,Sarvodaya eozonexiidnwb@gmail 8 Bhushan 27921878

Zone - XII School, Delhi - .com Gupta 27931878 (North - West - B) 110083 Education Capten Sanjiv [email protected] Sh. Inder Officer Dhaiya Sarvodya 9811726531 om 9 Singh Zone - XIII School. Sec - 9 27561646 [email protected]

(North - West - B) Rohini, Delhi om (32) DELHI DEVELOPMENT AUTHORITY S. Name Designation Office Address Phone No Fax E - Mail ID No. B - Block first floor 8130461118 Sh. Tarun Vice Chairman

1 Vikas sadan New 24697900 [email protected] Kapoor (IAS) Delhi - 23 24699479 DDA Office Sh. H.K Director Rohini 9818368429 2 Madhuban Chowk Bharti Zone(Planning) 23370326 Delhi - 110034 Chief Engineer 18th Floor ITO Sh. Ajay 9971119699 [email protected] 3 North Zone Vikash Minar,

Gupta 23378646 m (Narela) Delhi -

227 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Sh. DDA Office 9999684134 Chief Engineer

4 Sandeep Madhuban Chowk 27569466 [email protected] Rohini Zone Mehta Delhi - 110034 27569465 Superintendent DDA Office Sh. V.K. 9810116177 [email protected] 5 Engineer (HQ) Madhuban Chowk

Saluja 27569280 [email protected] Rohini Zone Delhi - 110034 Superintendent DDA Office Sh. Sunil 9311111718

6 Engineer. Madhuban Chowk [email protected] Kumar 27866240 (Civil Circle - 6) Delhi - 110034 Superintendent DDA Office Sh. D.R. 8800497957 [email protected] 7 Engineer (Civil Madhuban Chowk

Mehwal 27557810 m Circle - 9) Delhi - 110034 Superintendent DDA Office

8 Sh. Sunil Engineer (Civil Madhuban Chowk [email protected] 27327912 Circle - 11) Delhi - 110034 Superintendent DDA Office 9810489907 Sh. R.O. 9 Engineer(Circle Madhuban Chowk 9711789907 Sidhiki - 12) Delhi - 110034 27244031 Superintendent DDA Office Sh. A.K. 9999975693

10 Engineer (Civil Madhuban Chowk [email protected] Verma 27551288 Circle - 14) Delhi - 110034 Superintendent 18th Floor ITO Sh Tarun 9868133446

11 Engineer (HQ) Vikash Minar, [email protected] Vashisth 23378657 North Zone Delhi - Sh. A.K. AE (Booking) 12 9211710971 Verma to CE (R) Sh. B.K E.E North Zone 9540066429 1 3 Gupta (Circle - 12) 27244044 9811300320 Superintendent 18th Floor ITO 23378657 Sh. A.K. Engineer HQ Vikash Minar, superintendingengineer 1 4 23370770

Suneja North Zone & Delhi - [email protected] 263 (intercom) Director work 110002 9868973610 Sh. Director DDA Office 9213118992 [email protected] 1 5 Satender Horticulture Madhuban Chowk

23370975 om pal Rohini Zone Delhi - 110034 DDA Office Dy. Director Sh. Arjun Madhuban Chowk 9212191544

1 6 Horticulture [email protected] Pal Singh Delhi - 110034 27023034 Rohini Zone

24693200 B - Block first floor DDA head 23378288, 23378258 - 1 7 Control Room Vikas sadan New quarter 24690431+5+3, 1800110000 Delhi - 23 dda (monika)

228 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

(33) TATA POWER DELHI DISTRIBUTION LIMITED S. Name Designation Office Address Phone No Fax E - Mail ID No. Carportate office NDPL House Sh. Subrata 9818100567 subarat.das@tatapower 1 Hudson - 9

Das 66112371 - ddl.com Kingsways Camp delhi - 110009 Carportate office NDPL House Sh. Sanjay Managing 9818100660 md.office@tatapower - 2 Hudson - 9

Banga Director 66112206 ddl.com Kingsways Camp delhi - 110009 Carportate office NDPL House Sh. Anil Dy General 9650806910 anilk.sharma@tatapow 3 Hudson - 9

Sharma Manager 66112227 er - ddl.com Kingsways Camp delhi - 110009 Distt. Office Building,33 KV Grid, Sub Sh. Rajesh Urban Circle rajesh.behl@tatapower 4 Station,Near Jaspal 9810191664 Bahl Head - ddl.com Kaur Public School, Shalimar Bagh, Delhi Distt. Office Sh. Building main Road Sub Urban 5 Surender Bawana Near Aditi 9971012092 Circle Head Singh Girls Collage Bawana District. Mangol Puri Sh. Shishir 7042598056, shishir.srivastava@tata 6 Manager Industry Area

Srivastva 27356188 power - ddl.com ( Mangol Puri) Ph - I Delhi District. Near Lakmi Bai Sh Rakesh Manager 7042094443 [email protected] 7 Collage Ashok Vihar

Sharma ( Keshav 66233403 om Ph - III Delhi Puram) GP - 6 Block,Near District. Sh. Ravi T.V Tower Gopal ravi.bharti@tatapower - 8 Manager 8700860523 Bharti Mandir Road Pitam ddl.com ( Pitam Pura) Pura Delhi - 110085 66 - KV Garib Station Sh. Akhil District. Sec - 3 Rohini Shakti 9971394866 akhkil.chuhan@tatapo 9 Kumar Manager

Deep Buildind 27522323 wer - ddl.com Chauhan ( Rohini) Delhi - 110085 229 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

GP - 6 Block,Near Sh. Ravi T.V Tower Gopal 9971394929 ravi.bharti@tatapower - 10 pitam DM

Bharti Mandir Road Pitam 64733545 ddl.com Pura Delhi - 110085 Distt. Office Building,33 KV District. Grid, Sub Station, Sh. Parveen Manager 9971555148 sunil.bhattar@tatapow 11 Near Jaspal Kaur

Sharma ( Shalimar 65463641 er - ddl.com Public School, Bagh) Shalimar Bagh, Delhi MGP Industrial Zonal Manager Sh. Nitesh Area, Near Balaji 9818100295 zone515@tatapower - 12 Mangol Puri

bajpayi Mandir & Railway 7042598013 ddl.com Zone No. 515 Station Delhi Zonal Manager Sh. Umesh FU Block zone518@tatapower - 13 Sultan Puri 7042598028

Satija PritamPura, Delhi ddl.com Zone No. 518 Zonal Manager Sec - 20, Rohini, Sh. Jaipal jaipal.lakra@tatapower 14 Pooth kalan Begum Pur Road 9818100328 Lakra - ddl.com Zone No. 519 Delhi Sh. Partho Zonal Manager Kirari Opposite, zone523@tatapower - 15 Chakarbort Kirari Lakhiram Park, 9818100250

ddl.com y Zone No. 523 Delhi Zonal Manager zone502@tatapowerdd W.Pur Indl. Sh. Subagta H - Block, Ashok l.com 16 Area - A And 9818100424 Sang Vihar, Delhi asis.mamgin@tatapow Ashok Vihar

er - ddl.com Zone No. 502 Zonal M anager 17 Sh. Rajeev Keshavpuram Hathora Ram Park 9810324120 Zone No. 501 Zonal Manager KC Goyal Marg In Sh. Rajeev W.Pur Indl. rajeev.jain@tatapower - 18 Front of 9818100422 Kumar Jain Area - B ddl.com Bari Wala Park Zone No. 509 Zonal Manager 19 Sh. Rajeev Jai Mata Market Hathora Ram Park 9810324120 Zone No. 520 Near Fountain Sh. Ram Zonal Manager Chowk, Rani Bagh, ashish.gupta@tatapow 20 Avtar Saraswati Vihar Opposite 7042598017 er - ddl.com Singhaniya Zone No. 504 Community Center, Rani Bagh, Delhi

230 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Zonal Manager KU - Block, Near Sh. Keshv Pitam Pura devjyoti.nag@tatapow 21 Ram Lila Ground 9818100432

Lakhan Pal Zone er - ddl.com Pitam Pura Delhi No.508,530 Near Fountain Sh. Zonal Manager Chowk, Rani Bagh, ashish.gupta@tatapow 22 Ramavtar Rani Bagh Opposite 7042598017

er - ddl.com Singhaniya Zone No. 510 Community Center, Rani Bagh, Delhi Zonal Manager KU - Block, Near Sh. Ashish Lok Vihar devjyoti.nag@tatapow 23 Ram Lila Ground 9818100432 Gupta Zone No. er - ddl.com Pitam Pura Delhi 530,508 Sh. Kirshan Zonal Manager D - 14, Sec - 3, Rohini, 24 Dutt Avantika 7042598134 Delhi Sharma Zone No. 551 Plot No.1/13, Near Zonal Manager Janvasa Benqut Sh. Anuj zone571@tatapower - 25 Rohini Hall, Bihaind Jain 7042598142

kumar ddl.com Zone No. 571 Apartment, Sec - 13 Rohini Delhi Sh. Anuj Zonal Manager D - 14, Sec - 3, Rohini, zone551@tatapower - 26 7042598134

kumar Rohini Delhi ddl.com Plot No. Zonal Manager Sh. Sunil 4/11,Pocket - 2, A - pankaj.g@tatapower - 27 Rithala 7042598137 Goniyal Block ddl.com Zone No. 561 Sec - 11 Rohini Delhi Rajasthan Udyog Zonal Manager Sh. Saibal Nagar, Gali No. 1 9818100271 saibal.nandi@tatapowe 28 Bhalswa Zone

Nandi Near GTK Depot, 7042598061 r - ddl.com No. 503 Delhi Zonal Manager Sh. Naveen Zone No.505, A - naveen.kumar@tatapo 29 Jahangir Puri 7042598147

Kumar Block, Jhangir Puri wer - ddl.com Zone No. 505 Zonal Manager Village Burari, Near Sh. Snatan santan.kumar@tatapow 30 Burari Kaushik Enclave 7042598152

kumar er - ddl.com Zone No. 414 Delhi Near Govt. School Sh. Zonal Manager BM Block & dheeraj.nirwal@tatapo 31 Amrender Shalimar Bagh 7042598142

Petrol Pump wer - ddl.com kumar Zone No. 506 Shalimar Bagh Delhi

231 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Near Govt. School Sh. Zonal Manager BM Block & Petrol 7042598133 dheeraj.nirwal@tatapo 32 Amrender Haidar Pur Pump Shalimar 9971395210 wer - ddl.com kumar Zone No. 531 Bagh Delhi Sh. Ved Zonal Manager Village Burari, Near vedprakash.gupta@tata 33 Prakash Santnagar Kaushik Enclave 7042509120

power - ddl.com Gupta Zone No. 532 Delhi Main Road Bawana Sh. Om Zonal Manager Near Aditi Girls 9818100281 jk.kaushik@tatapower - 34 prakhash Bawana

Coll e ge Bawana, 9599803024 ddl.com anshu Zone No. 512 Delhi Zonal Manager Village Karala, Main Sh. Raj 7042598107 raj.kanwar@tatapower - 35 Karala Road, Kanjhawala

Kanwar 9717461144 ddl.com Zone No. 513 Delhi - 110081 Sec - 3, Ganga Tolli Zonal Manager Sh. Parmod Road, Near Fire 9818100289 shelendra.singh@tatap 36 Pooth Khurd

singh Station, DSIDC 9971393870 ower - ddl.com Zone No. 521 Bawana Delhi Zonal Manager Main Road Near By Sh. Anil 9818167519 kumar.anil@tatapower 37 Kanjhawala Kanjhawala

Kumar 9971393850 - ddl.com Zone No. 533 Chowk Delhi - 81 nilesh.kane@tatapower Sh. Nilesh Zone 530b Building Metro Circle 9818100602 - ddl.com 38 Narayan Lok Vihar Near Head 27356188 yogesh.luthra@tatapo kane Sakur Pur Delhi - 88 wer - ddl.com Security Main Road Near By 9971395266 ndpl.controlroom@tata 39 ControlRoo Kanjhawala

9717766392 power - ddl.com m Chowk Delhi - 81 Near to 63 G rid Cennet Building Controol ndpl.controlroom@tata 40 Pitam Pura in Fornt 19124

Room power - ddl.com P.P Jwe l lers Delhi 110085 (34) DELHI WOMEN & CHILD DEVELOPMENT S. Name Designation Office Address Phone No Fax E - Mail ID No. Department Of Woman & Director Delhi Chaield,Pandit Ravi Sh. S.B. Women & 9650291101 Shankar Shukla

1 Shashank Child 23070378 [email protected] Lane,KG (IAS) Development & 23380513 Marg,Connaught Prohibition Place,New Delhi - 110001 232 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Department Of Deputy. Woman & Director Delhi Chaield,Pandit Ravi 9818027802 [email protected] Ms. Women & Shankar Shukla 23070378 [email protected] 2 Shramistha Child Lane,KG 23383662 m Sharma Development Marg,Connaught 23382185 & Place,New Delhi - Prohibition 110001 Deputy Director 1cannning Lane, 9891881089 [email protected] Ms. Shuchi (Intergrated 3 Curzon Road, New 23382185 [email protected] Sehgal Child Delhi - 110001 23383662 m Protection Unit) Department Of Woman & Chield Smt. District Officer Devlapment, Silai 9811984836 icdsmangolpurkhurd@ 4 Kamlesh

North - West - Ist Center,F - Block 27915811 Gulshan gmail.com Mangol Puri, Delhi - 110083

Department Of Woman & Chield District Officer Ms. Manju Devlapment, Silai

5 North - West - [email protected] Vasnik Center,F - Block 27655502 IInd Mangol Puri, Delhi - 110083

Department Of Woman & Chield Devlapment, Silai dswonw1ladli@gmail. 6 Sh. D. Ram Superintendent 8860584791

Center,F - Block com Mangol Puri, Delhi - 110083 Child Sh. A - 21, Staff Quarter Development [email protected] 7 Pratibha Nirmal Chhaya 9650862654

Project Officer om Sharma Complex Delhi - 64 Rani Bagh Child Development Project Officer Smt. Sec - 4, NPS School (Mangol Puri )

8 Kamlesh Near Vishram 9811984836 [email protected] (Sulatan puri, Gulshan Chowk Delhi - 85 Prem Nagar, Mangol Pur ,Nangoli ) 233 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Child Development Project Officer Sec - 4, NPS School Smt. Geeta meervihar.icds@rediff 9 (Meer Vihar, Near Vishram 9811712290

Rana mail.com Aman Vihar, Chowk Delhi - 85 Pratap Vihar ,Ekta vihar,) Child Nangloi, Y - Block Smt. Development Mahila Silai Kendra savda.icds@rediffmail. 10 Krishna 7503363926

Project Officer Nangloi No - 3 Delhi - com Yadav (Mangol puir) 41 (35) INDRPRASTHA GAS LIMITED (CNG) IGL S. Name of Designation Office E - Mail ID No. Officer IGL CNG Station , Area Marketing Rohini Mega Sec - 23

1 Sh. Mohit Officer 8130199105 [email protected] Kanjhawala Road North Zone Delhi - 85 IGL CNG Station , Sh. Station Rohini Mega Sec - 23 9622336644 2 Narender Operator Kanjhawala Road 64613089 Pal Singh Delhi - 85 Sh. Rakesh Station IGL CNG Station , 9868879588

3 [email protected] Saxena Operator Rohini , Sec - 10 64730704 IGL CNG Station Sh. Vinod Station Rohini District 9933389996 [email protected] 4

Kapoor Operator JaiLRoad , Rohini 64562767 m Sec - 19 Delhi - 85 IGL CNG Station Sh. Man Rohini Sec - 21, Near Station 9958825510 [email protected] 5 Mohan Shivam Plaza

Operator 64730044 om Upadhyay Infront Pocket No - 2 Delhi - 85 IGL CNG Station Rohini Sec - 22, Sh. Ajit Station 8375035175 6 Near MGF Mall Kumar Operator 64690271 Community Center Delhi - 85 IGL CNg Station Near Aggarsain Sh. Karnal Station 9650044198 7 Collage30 Futta pradeep Operator 64730373 Road Rohini Sec - 22 Delhi - 85

234 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

IGL CNG Station Rohini Sec - 25, Sh. Sunil Station Rithala Service 9910172651 8 Kumar Operator Road, Near Ryan 64730062 Sarin Public School Delhi - 85 IGL CNG Station, Sh. Karnal Station Bhagwan Mahavir 9717421545 9 Mananl Operator RoadRohini Sec - 25, 65158609 Delhi - 85 Rohini DTC 1st, Sh. Ganesh Station Sec - 6 Near 9899830350 [email protected] 10 Chander

Operator Ambedkar 65515311 m Shah Hospital, Delhi - 85 Kanjhawala DTC Depot Ghewra Road Sh. Ajit Station 8375035175 11 Near Kanjhawala Kumar Operator 64691533 Police StationDelhi - 81 Kanjhawala Cluster Station Depot Iind, 9650044198 12 Sh.rita Operator Kanjhawala 64730373 Industrial Area IGL CNG Station Sh. Man ,Sawda Road , Station 9958825510 [email protected] 13 Mohan Near Ganga

Operator 64730044 om Upadhyay International School Delhi - 81 ALL Delhi IGL Pipe Emergency 8130995000 14 Line Number 8130995004 Emergency No CNG Gas 8130995004 Emergency 15 Control 64590054 69400456 Number Room 64731204 (36) DIRECTOR OF HEALTH SERVICE S. Name Designation Office Address Phone No Fax E - Mail ID No. Director Dr Ashok Directorate General 9891567200 1 General Health [email protected] Kumar 22309220 Services of Health Service F - 17, Karkardooma, Ms. Amrit PS to Director 8745011430

2 Delhi - 110032 [email protected] Malik Health Services 22309220 235 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Additional. Dr. Director 8745011399 [email protected] 3 Ravinder General

22306239 n Aggarwal Health Services (HQ) [email protected] 8447865086 om Dr. 9818715755 Chief District dpmunorthwest@gmail 4 Minakshi Delhi Government 27861592 Medical Officer .com Hembram Dispencery Complax 27555056 - dpmunorthwestdelhi@ Near Baghwati (PNDT) Hospital Sec - 13 gmail.com Additional. Rohini Delhi - 85 Dr. Renu 9873266639 [email protected] 5 Chief District Aggarwal 27861592 om Medical Officer Dr. Alka Medical 8826998304 6 BMH Govt Hospital Aggarwal Superintendent Delhi Guru 27034535 msbmh - dhs - Dr. Nodal Officer Harkishan Marg 9718518010 [email protected] 7 Navneet Disaster Pitam pur Delhi - 27034537 Rastogi Management 110088 Emg - 27034537 Dr. P.S. Medical 8 9968679704 Nayyar Superintendent Sanjay Gandhi Hospital S Block 8373916054 [email protected] Nodal Officer

Mangol Puri Delhi - Emg No - m 9 Dr.Gurdeep Disaster 83 27900102 Management 27916664 Medical Baba Saheb [email protected] Dr. M.M. 8447734470 10 Superintendent Ambedkar Hospital n Kohli Rohini sec - 5 Delhi 27055585 / MD [email protected] 9968679772 Nodal Officer Dr. J.P. 7982526078

11 Disaster [email protected] Paliya 7290095401 Management 27049954 Dr. Chief Medical 12 7290095411 MUKTA . Officer DR.D P 13 7290095407 valla Additional. Dr.Kumar 14 Chief Medical 7291095405 Akhilesh Officer Head of Dr. Vijay Department 15 7290095601 Dhankar Forensic Medicine 236 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Head of Department 9910519819 16 Dr.Pratibha Pathology 9968679778 Department

Dr. Medical 9911183786 ms - 17

S.K.Raju Superintendent 27861033 [email protected] ESI Hospital SEC - Nodal Officer 15 Rohini Delhi - 85 9811623269, Dr. S.S. 18 Disaster 9811595159 Gupta Management (Dr.Anita)

d.malik@sarojhospital. Dr.P.K Medical 9811080619 com Bhardwaj Superintendent Saroj Super Specility 27903154 [email protected] 1 9 Hospital Madhuban m Nodal Officer Chowk Rohini - 85 Dr. Dhiraj 9811282538 Disaster Malik 27903333 Management

Dr. Nishit Medical Jaipur Golden 9810737149 [email protected] 20 Mittal Superintendent Hospital - 2 Institual 27907000 [email protected] Lory Sec Rohini - 3 Nodal Officer Delhi - 85 Sh. Manoj 9868013389 21 Disaster Malik 27907324 Management AmSR@jgHDeLHi. net 22 Dr. Samir AMS 7678285193 [email protected] Dr. Sunil Medical 9810447191

23 [email protected] Khetrapal Superintendent 47022153 Nodal Officer Rajiv Gandhi Cancer Disaster Hospital Sec - 5 9818710085 Dr. D.P. [email protected] 24 Management & Rohini delhi - 85 27050111

Tyagi g Chief Security 47022222 Officer gurvinder.kaur@ - Dr.Gurvind Medical 9873140691 msfortisheal er Kaur Superintendent Fortis Hospital 45302222 25 Shalimar bagh thcare.com Nodal Officer Dr Sonu Delhi - 88 9873161624 sonu.rana@fortishealth Disaster

Rana 45302202 care.com Management Jivodaya Hospital [email protected] Dr. Tenzin Medical 9911733616 26 Ashok Vihar Phase - I jivodaya2007@rediffm singh Superintendent 27418672 Delhi - 52 ail.com

237 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

Nodal Officer 9990223699 27 Dr. Sudipa Disaster 27253204 Management 40395192 Dr. 9811334939 Medical 28 Archana Max Super 66422222 [email protected] Superintendent Bajaj Speciality Hospital 66421433 m Nodal Officer Shalimar Bagh abajaj@maxhealthcare. Yatender 8800821957 29 Disaster Delhi - 88 com bishit 49782222 Management [email protected] Dr. Rakesh Medical Attar Sain Jain Eye 9718990197 3 0 asjhospital@rediffmail. Kumar Superintendent General Hospital 27188342 com Near Britania Nodal Officer Dr. Anurag Chowk Lawrance 31 Disaster 9711159525 Ahuja Road Delhi - 35 Management bhagwatihospital2001 @ 32 Dr. Naresh Medical 9811207171 yahoo.co.in Pamnani Superintendent Bhagwati Hopital 27554182 bhagwatihospital@hot Rohini Sec - 13 mail.com Delhi - 85 Nodal Officer DR. S.D. 33 Disaster 9990356685 Sharma Management 989161982 Dr. Rajan Medical santom.hospital@yaho 34 9868620790

Mishra Superintendent o.com Santom Hospital 27561024 Nodal Officer Prashant Vihar Dlehi Dr.Bijender 9871487673 35 Disaster Sindhu Emg. 27562255 Management rameshaggarwal_1971 Dr. O.P. Medical @hotmail.com, 36 9716873726 Meneta Superintendent [email protected]

m Cygnus Hospital Nodal Officer Dr. Jhoom Rama Vihar Karala 37 Disaster 9007455566 Jha Delhi - 81 Management Nodal Officer 99654993694 poonamsharma1005@ 38 Dr. Deepak Disaster

Emg. 9999655155 Management gmail.com Shree Aggarsain Dr.Deep Medical International 9810588672

39 [email protected] Kamal Superintendent Hospital 66636600 Rohini Sec - 22

238 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

9810777351 Dr. Naveen Medical Savitri Hospital naveen12rana@yahoo. 40 01125951220

Rana Superintendent Kanjhawala delhi - 81 com 01125951003 8929121711 Dr. Vikas Medical 41 9810001710 Ram Pal Superintendent 27305953 Sh. Suresh PA to Medical Deep Chand Bandhu 8929121722 42 Kumar Superintendent Hospital Bunker 27305953 Colony Opposite [email protected]

Dr. Vijay 9968608003 43 Head of Office Bharat Nagar Police n Kumar Station Ashok Vihar 27305954 Phase - 4 Delhi - 52 Nodal Officer Dr. Sameer Disaster 44 8929121705 Mehta Management

Medical Dr Nikhil 7840089706 brahamshaktinospital 45 Superintendent Braham Shakti Bhatnagar 27537067 @gmail.com Hospital, Budh Vihar brahmshktihospital@g 46 Rohit Wiz 9555546973

mail.com Muni Maya Ram Hospitam KD - Block Dr. R.P. Medical 8902417747 [email protected] 47 Near D.A.V. School

Jain Superintendent 27317401 m Uttari Pitam Pura Delhi - 88 Dr. 9911146075 Medical Bhagwan Mahavir 48 Prashant 27550441/ Superintendent Hospital Madhuban Sanwal 20427550 bhagwanmahavirhospit Chowk, Sector 14

Sushil [email protected] Extn. , Rohini, New 49 Kumar Nodal Officer 8826966606 Delhi - 110085 Pandit 9968604364 Dr. Kishor Medical 50 23236000 Singh Superintendent Lok Nayak Jai 23501241 Prakash Hospital Smt. PS to Medical Near Delhi Gate, 9811994525 51 Surjeet

Superintendent Jawaharlal Nehru 23236000 [email protected] Arora Marg, CCMO (Nodal New Delhi, Delhi 9873617557 Dr. Ritu Officer) 52 110002 23221923 Saxena Disaster 22235152 Management

239 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

AIIMS Ansari Nagar Dr.D.K. Medical 9868397010 53 East, Gautam Sharma Superintendent Nagar Delhi - 29 26588389 Mr. Neeraj PS to Medical 9868397019 54 Kohli Superintendent 26588389

[email protected] Nodal Officer Dr. Parveen 9868395050 55 Disaster Aggarwal 26594900 Management Emergency Securty Room 26594405 56 Number No 26594780 26594706 Sh.Ajay Medical 57 Sushruta Trauma 9873617501 Bhale Superintendent Centre Emergency Civil Lines, New 2390 6000 58 Number Delhi, Delhi 110054 23906003. Dr.Anil Medical 9810147553 59 Gupta Superintendent 26190763 Burn New Old Building, msoffice@vmmc - Department Opposite Aiims, 26165060 No. 26193074 sjh.nic.in 60 Department Of ICU No. Ophthalmology, 26101925 Emergency Ring Road, 26194690 No Enclave, Head of Delhi, 110029 Dr. Salabh Department 9818710366 61 Kumar Burn 26163697 Department No. Ram Manohar 9810161546 Dr. V.K. Medical 62 Lohiya Hospital 23404470 Tiwari Superintendent Add. - Baba Kharak 23747027 Singh Marg, Near Gurudwara Bangla 9784647384 Dr. Neeraj Casualty Casualty - 63 Sahib, Connaught Gupta Medical Officer Place, New Delhi, 23404903 Delhi 110001 23365525 (37) FOREST DEPARTMENT AND ANIMAL LIFE S. Name of Desigantion Office Address Office E - Mail ID No. Officer Sh. 6 Level C Wing 23392108

1 Madhup Secretary (Env) [email protected] Delhi Sect retariat 8800589001 Vyas

240 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)

8800873022 Sh. S.K Mandir Marg mandir dcwest.dnctgncpd@go DCF (West 23361876 fax no 2 Muwan lane v.in Forest) 23361879 office

gutte New Delhi [email protected] no Sh. A - Block 2nd Floor Conservator of 23370506 [email protected] 3 Nisheeth Vikas Bhavan IP

Forests 9968312090 m Saxena State Delhi - 110002 Add.D - 210 Wild Life Defence [email protected] 4 SOS, Sh. (N.G.O.)Pvt 9871963535 Colony New rg Sanju Delhi Sh. R.P 5 DRO Alipur & Qutabgarh 9213829275 Mishra 23370679 6 HQ Control Room Vikas Bhawan 23379628 Delhi Tourism & Transportation Development Corporation Ltd. S. Name of Desigantion Office Address Office E - Mail ID No. Officer Chairman Sh. Manish 1 Hon Ble Dy. Sisodia CM

Sh. Shurbir Managing 24611712 2 Singh IAS Director 24621040

Chief Project Manager Sh. Shishir 24611712 3 Engineering - Wazira Bad Bansal 24621040 Signature Bridge Sh. A. K. Chief Project 9810597275 4 Sriniwas Puri Singh Manager 26331607 Delhi Home Guard Sh. Kanwar District Staff Pittam Pura Police palkanwar1969@gmail 1. 7303691429 Pal Officer Line Delhi. .com

241 Call 1077 (Toll free) in case of any disaster in Delhi (24 X 7) District Disaster Control Room (North - East) - 011 - 22115289 (24 X 7)