NORTHERN RAILWAY Division Commercial Branch DRM Office State Entry Road 110055

Invitation of application for authorization of “Jan Sadharan Ticket Booking Sewak” (JTBS) at various locations over , Northern Railway.

The Sr. Divisional Commercial Manager, Northern Railway, New Delhi for and on behalf of President of invites applications up to 23.06.2015 for selection and short listing of “Jan Sadharan Ticket Booking Sewak” (JTBS) at various locations over Delhi Division, Northern Railway for issuing of unreserved Rail tickets through computerized Unreserved Ticketing System (UTS), from interested parties fulfilling following conditions and such conditions as may be prescribed from time to time.

Licenses for total 156 numbers of JTBS at 69 locations as per quota distribution as detailed here under are proposed to be issued:

SN Name of the Station Station No. of Gen S.C. S.T. OBC MIN FF/WW PMCP Code JTBS /WRE Required 1 ADARSH NAGAR ANDI 2 1 1 2 ANAND VIHAR TERMINAL ANVT 3 1 1 1 3 ASAOTI AST 2 1 1 4 BADLI BHD 2 1 1 5 BAGHPAT ROAD BPM 2 1 1 6 BGZ 2 1 1 7 BALLABGARH BVH 2 1 1 8 BARAUT BTU 2 1 1 9 BIJWASAN BWSN 2 1 1 10 BUDHLADA BLZ 2 1 1 11 DAYA BASTI DBSI 2 1 1 12 DELHI AZADPUR DAZ 2 1 1 13 DELHI CANTT. DEC 2 2 14 DELHI JN. DLI 5 2 1 1 1 15 DELHI KISHANGANJ DKZ 2 1 1 16 DELHI SADAR BAZAR DSB 2 1 1 17 DELHI SARAI ROHILLA DEE 5 2 1 1 1 18 DELHI SHAHADRA DSA 5 3 1 1 19 DEOBAND DBD 2 1 1 20 FDB 2 1 1 21 FARIDABAD NEW TOWN FDN 2 1 1 22 GANAUR GNU 2 1 1 23 GARHI HARSARU GHH 2 1 1 24 GZB 5 2 1 2 25 GOHANA GHNA 2 1 1

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26 GGN 2 1 1 27 H. NIZAMUDDIN HNZM 2 1 1 28 JAKHAL JHL 2 1 1 29 JIND JHI 2 1 1 30 JULANA JNA 2 1 1 31 KAITHAL KLE 2 1 1 32 KUN 2 1 1 33 KHATAULI KAT 2 1 1 34 KHEKRA KEX 2 1 1 35 KURUKSHETRA KKDE 2 1 1 36 MANGOLPURI MGLP 2 1 1 37 MANSA MSZ 2 1 1 38 MEERUT CANTT. MUT 2 1 1 39 MEERUT CITY MTC 2 1 1 40 MODINAGAR MDNR 2 1 1 41 MURADNAGAR MUD 2 1 1 42 MUZAFFARNAGAR MOZ 2 1 1 43 NANGLOI NNO 2 1 1 44 NUR 2 1 1 45 NARWANA NRW 2 1 1 46 NAYA GHAZIABAD GZN 2 1 1 47 NEW DELHI NDLS 5 1 1 1 2 48 NOLI NOLI 2 1 1 49 OKHLA OKA 2 1 1 50 PALAM PM 2 1 1 51 PALWAL PWL 2 1 1 52 PANIPAT PNP 2 2 53 PATAUDI ROAD PTRD 2 1 1 54 PTNR 2 1 1 55 ROHTAK ROK 4 3 1 56 SAHIBABAD SBB 2 1 1 57 SAMALKHA SMK 2 1 1 58 SAMPLA SPZ 2 1 1 59 SHAHBAD MARKANDA SHDM 2 1 1 60 SHAKURBASTI SSB 2 1 1 61 SHAMLI SMQL 2 1 1 62 SHIVAJI BRIDGE CSB 2 1 1 63 SNP 2 1 1 64 SUBZI MANDI SZM 2 1 1 65 TAPRI TPZ 2 1 1 66 TILAK BRIDGE TKJ 2 1 1 67 TOHANA TUN 2 1 1 68 TUGHLAKABAD TKD 2 1 1 69 VIVEK VIHAR VVB 2 1 1 Total 156 29 18 19 31 15 26 18 Page 2 of 6

Abbreviations: SC – Schedule Cast, ST – Schedule Tribe, OBC – Other Backward Classes, MIN – Minorities, FF - Freedom Fighter, WW – War Widow, WRE – Widow of Railway Employee, PMCP – Physically and Mentally Challenged Person.

1) Qualification: • The applicant should not be under 18 years of age. • Applicant should be at least Matric pass or equivalent. • Applicant should produce a Character Certificate (not more than 06 months old) from a District Magistrate / Addl. District Magistrate / Sub District Magistrate /Executive Magistrate/ Block Development Officer or Tehsildar. However, before appointment as JTBS, the applicant will also have to produce a certificate from the police station serving his/her locality that no criminal case is pending against him/her. • The premises selected for issue of UTS tickets should have easy accessibility to all the citizens. • Applicant should have a telephone connection in the JTBS premises. • Applicant should be residing in the municipal limits of the city / district in which JTBS is being appointed (certificate preferably voter identity card or other proof of residence from District Magistrate should be enclosed).

2) Other Conditions: • JTBS will procure UTS terminals and equipments for which all the cost initial as well as recurring including equipments and channels would have to be borne by JTBS. • JTBS will be permitted to issue cash tickets (including advance and cluster tickets) only. They will not be permitted to issue concessional certificate tickets (except senior citizen concession), blank paper tickets and money receipts. Refund of tickets will not be permitted at the JTBS. • JTBS will be permitted to issue platform tickets. • JTBS will be allowed to renew season tickets. Each season ticket is to be treated as a single ticket/single passenger for the purpose of levy of service charge. • JTBS will have to make advance deposit and tickets can be issued by him till amount against this deposit is available subject to minimum deposit amount of Rs.10,000/-. • JTBS will bear all the initial and recurring cost of the equipments and channels. • JTBS will collect Re.1/- per passenger as commission from the passengers. • JTBS will be responsible for implementing all the procedures and conditions that are being prescribed by the Railway Administration from time to time. • JTBS will not issue tickets from station premises. • The competent authority or an officer authorized by him shall be allowed access to the premises assistance for inspection. A summary of transactions daily/periodical/monthly made by JTBS shall be given by him to the serving station. • Reservation: Following reservation will be applicable for 49.5% of the total number of JTBS on Divisional basis: S N Reservation Quota Percentage Remarks i) Scheduled Caste 12% In each category, 10% reservation will be for ii) Scheduled Tribe 8% freedom fighters and women including war iii) Other Backward Classes 20% widows and widows of Railway employees and iv) Minorities** 9.5% 2% reservation will be for physically and Total 49.5% mentally challenged persons. Page 3 of 6

“Apart from the above, 10% reservation from disabled persons (Physically challenged persons) will be applicable in the general category also”. (**) The term Minorities will include the communities namely (1) Muslims, (2) Christians, (3) Sikhs, (4) Buddhists and (5) Zoroastrians (Parsis).

• List of Equipment to be procured by JTBS is as under:  Dialup Modems with accessories - 2 nos.  Dumb Terminal - 1 nos.  Ticket printer - 1 nos.  Report Printer - 1 nos.

• Applicant should be prepared to give Rs. 5000/- refundable interest free security deposit & Rs. 20,000/- Bank guarantee to the Railway in favour of “Sr. Divisional Finance Manager, Northern Railway, New Delhi”. This will be in addition to bearing the cost of terminal equipment – VDU, Key Board, Printer as per specification provided by the Railways and the cost of network/channel etc. On completion/termination of contract, pending dues will be adjusted from the security deposit and balance refunded to JTBS. • JTBS is to deposit with Railways the pro rata cost of terminal server, main server and installation/commissioning charges of the equipments at his premises. The approximate cost will be about Rs.20,000/- per JTBS. The cost of above mentioned equipments is to be borne by party. • The BSNL/MTNL and any other service provider telephones one each at both the ends. Cost to be borne by the party on actual basis.

3) Period of Contract: Initial period of contract will be for 3 years which can be extended on the basis of satisfactory performance for tenure of next 3 years. Thereafter, JTBS may be considered for extension beyond a period of six (06) years on yearly basis subject to certification of satisfactory performance.

4) Termination of contract : Each side can terminate the contract without assigning reasons by giving one month notice.

5) Appointment of JTBS: • The selection of JTBS will be done by a committee of three Assistant level officers consisting of each member from Commercial, Operating and Finance department which is appointed by competent authority. • The Railways decision in this regard to authorize JTBS for issue of UTS tickets from amongst the applicants shall be final and Railway reserves its right to reject any application without assigning any reason. No canvassing or correspondence in this regard will be entertained from unsuccessful applicants. • Applicants of JTBS will not confer any right on the person for employment on Railways. The appointment is purely contractual in nature and no facilities viz. absorption in Railway service, regularization of service, bonus, railway pass facility etc. shall accrue to the JTBS.

6) Arbitration: • DRM/DLI, Northern Railway will be the final authority for resolving any dispute between the JTBS and Railway Administration. The appeal will be lie to Chief Commercial Manager/AGM in Headquarters.

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PROFORMA FOR APPLICATION FOR AUTHORIZATION OF JTBS:

1. Name of the Applicant:………………………………………………………………….. Applicant’s 2. Father/Mother/Husband`s Name…………………………………………………... recently passport size

3. Date of Birth:………………………………………………………………………………….. photograph

with signature 4. Educational Qualification:..……………………………………………………………..

5. Home address:……..………………………………………………………………………….

…………..……………………………………………………………………………………………

6. Contact No. Mobile :………………………………………………………………………..

Home :………………………………………………………………………..

7. JTBS premises address:………………………………………………………………………………………………………………….….

………………………………………………………………………………………………………………………………………………………….

8. Serving station for which authorization is sought:………..……………………………………………………………………

9. Whether premises are owned or hire/lease (supporting documents to be duly attached): ………………………………………………………………………………………………………………………………………………….……

10. Whether premises is easily accessible to public: ……….…………………………………………………………………..

11. Details of accommodation in the business premises with dimensions and distance from serving station including map from station to JTBS premises: ………………………………………………………………..……………………………………………………………………………………..

12. Whether applied against any reserved category (If so, attach relevant documents duly Attested)……………………………………………………………………………

13. Character certificate from DM/ADM/SDM/BDO/Tehsildar that he bears good moral character …………………………………………………………………………………………………………

I undertake that in event of any information given above being found to be false or inaccurate in any respect, the license issued shall be liable to be cancelled.

I shall abide by all the terms & conditions as notified and such condition as may be prescribed form time to time.

Total Enclosure:………

Place: Date: Signature of the Applicant

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Note: 1. The following documents should be attached with application form.

i. Age proof. ii. Educational Certificate. iii. Address Proof. iv. Proof of land line Telephone connection. v. Residential Certificate. vi. Supporting documents in regard to ownership of the premises. vii. Sketch showing accessibility of the location/premises. viii. Certificate in support of claim for reservation vide column 13 of application regarding caste/Category etc. ix. Character Certificate issued by DM/ADM/SDM/BDO/Tehsildar.

2. The application should be sent through Registered Post / by hand (in closed envelope), complete in all respect along with relevant documents which should reach the Office of the Sr. Divisional Commercial Manager, Northern Railway, DRM Office, State Entry Road, New Delhi – 110055 latest by 23.06.2015. The application can also be downloaded from the Northern Railway website i.e. www.nr.indianrailways.gov.in . Railway will not be responsible for any postal delay. Incomplete application will be rejected out rightly and no documents will be accepted subsequently after the receipt of application in office. The applicant must right on the top of the envelope in BOLD and CAPITAL “APPLICATION FOR JTBS AT ………………… (NAME OF STATION)”.

3. The JTBS are to be appointed only on the following mentioned locations: Adarsh Nagar, Anand Vihar Terminal, Asaoti, Badli, Baghapat Road, Bahadurgarh, Ballabhgarh, Baraut, Bijwasan, Budhlada, Daya Basti, Delhi Azadpur, Delhi Cantt, Delhi Jn, Delhi Kishanganj, Delhi Sadar Bazar, Delhi Sarai Rohilla, Delhi Sahdara, Deoband, Faridabad, Faridabad New Town, Ganaur, Garhi Harsaru, Ghaziabad, Gohana, Gurgaon, Hazrat Nizamuddin, Jakhal, Jind, Julana, Kaithal, Karnal, Khatauli, Khekra, Kurukshetra, Mangolpuri, Mansa, Meerut Cantt, Merrut City, Modi Nagar, Murad Nagar, Muzaffarnagar, Nangloi, Narela, Narwana, New Ghaziabad, New Delhi, Noli, Okhla, Palam, Palwal, Panipat, Pataudi Road, Patel Nagar, Rohtak, Shahibabad, Samalkha, Sampla, Shahbad Markanda, Sakur Basti, Shamli, Shivaji Bridge, Sonipat, Subzi Mandi, Tapri, Tilak Bridge, Tohana, Tuglakabad, Vivek Vihar.

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