Annual Report 2017/18 We Are Here to Support Anyone Affected by a Life Limiting Illness, Every Step of the Way
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Annual Report 2017/18 We are here to support anyone affected by a life limiting illness, every step of the way. Contents About Us: Spread the Word 4-5 Kirkwood Stories 6 - 15 Our Impact 16 - 17 Charity Reference and Administrative Details 18 Statement from the Chair of Trustees 20 - 21 Statement from the Chief Executive 22 - 23 Trustees’ Annual Report 24 - 52 (including Directors’ Report and Strategic Report) Independent Auditor’s Report 54 - 57 Consolidated Statement of Financial Activities 58 (including income and expenditure account) Consolidated Balance Sheet 59 Charity Balance Sheet 60 Consolidated Statement of Cash Flows 61 Notes to the Financial Statements 62 - 78 3 4 Who we are Our Ambition The best possible care We are Kirkwood In the next ten years, we will: Spread the Word • Helping to improve the lives of • Double the number of people we people affected by any life limiting support illness in our local communities This page is an extract from ‘Spread the Word’, which shares our vision and ambitions for the future. We • Continue to provide the best believe that anyone affected by a life limiting illness should have access to the best possible care, whenever • Supporting people to improve possible care for patients, carers and wherever they need it, but we need your help to make sure that people know more about how we their quality of life and remain as and families can support them. You can find the full document on our website at:www.kirkwoodhospice.co.uk independent as possible Please share this message and help us to reach more people who may need our help! • Work with our local communities • Helping people to maintain their to highlight our work and improve We are here to support anyone affected by a life limiting illness, every step dignity until the very end understanding of end of life care of the way. • Supporting families and loved ones • Become the go-to charity for during illness and in bereavement anyone affected by a life limiting illness • We do all of this with compassion, care and expertise 1. We are here for you when 3. We provide the best care 5. Helping others on you need us for you at the end of life their journey Champion Kirkwood in your As soon as you are diagnosed with a When supporting you at the very For many, supporting Kirkwood community life limiting illness, Kirkwood is here end of life, whether in the Hospice following the death of a loved one to offer you the right advice and or at home, you will receive the best is an important way to pay tribute Volunteer support. care from our team of experienced to their life. Your help, in whatever professionals. a little time With you form it takes, will make sure we are Make a here to support others on their own donation to help on your journey. us provide care 2. We focus on what 4. We support families during matters to you illness and in bereavement journey We need the help of our community Think to make sure that everyone affected about leaving a We help you to maintain and Our whole team support families by a life limiting illness has access to gift in your will improve your quality of life so that and carers at any time, helping you the very best care and support. We you can focus on what is really and your family to find ways to cope need to raise £19,000 every day to Spread important to you. with grief and move forward. keep our services going. You can the word! help in lots of ways... 5 265 11,719 accessed a Drop-In calls were made to session at Kirkwood for our 24/7 Specialist the first time in 2017-18 Advice Line We are here for you when you need us Richard is living with COPD and shortness of breath. He attends Support & Therapy at Kirkwood and is also taking part in Breathe Better sessions. Since first visiting Kirkwood, he has enjoyed pottering in the Hospice gardens as part of Grow Group. Richard’s wife Jean, who also cares for Richard, has been coming along too. Richard said: “I’d been in hospital a few times hasn’t been doing at home for a long time. I and one of the doctors at Calderdale suggested think being in the company of everybody and coming in to Kirkwood Hospice. This is the third feeling secure really helps. time I’ve been. I like it because it’s relaxing, “All the staff are absolutely brilliant. Really there’s very nice people and it’s not over- friendly and helpful. bearing. It’s lovely.” “We used to have a greenhouse but as Richard’s wife, Jean, added: “He’s getting to Richard’s condition developed, it became more meet people with the same condition as him. distressing for him that he couldn’t maintain it. When you’ve got a breathing problem and When we came to Kirkwood it was just perfect. can’t get out much, you feel as though you’re All of the planters were just at the right level and isolated and you feel like you’re the only one he can do a bit of pottering and watering as he going through something. We came here and likes.” discovered that everybody panics when they can’t breathe properly, they all feel the same and it was very reassuring to know that. It’s quite normal. “We don’t have a car so one of the drivers from Kirkwood comes and picks us up from Crosland Moor and brings us to and from the sessions which is a great help. “It surprised me first time we came because Richard walked all around the garden which he 7 8 We focus on what matters to you Jean and Karen recently attended Kirkwood’s 12 week Getting On and Living (GOAL) course, run by our Support & Therapy team. GOAL was created to provide support to people with neurological conditions and their carers. For Jean Lowe, who has Multiple Sclerosism and Karen Booth, who was been diagnosed with CMT disease two years ago, GOAL has made a huge difference. “You hear the word Hospice, and you’re like oh in, but now I can hold my head up high. Jean no, it’s bad. said Karen. “But then you come and helped me to get on that plane. it’s not at all what you think, nothing like it. It’s “The course gives you a lift to go out and do fantastic. something, to go out and live instead of just “When I first came, I didn’t want to come at staying at home and festering. all. I felt small. I wanted to curl up in a ball and On her illness, Jean said: “You get to a certain just disappear. But a couple of weeks in, talking stage [in your illness] where you think there’s to Jean and everyone else, it lifts you. It changes nothing there for you anymore. Particularly your life, it really does. I feel different now. when you get to the progressive part of the “My big [achievement] was going on holiday disease, because there isn’t the medication to Spain. That was down to Jean. She took me that there is for someone who has relapsing/ under her wing. She saw this small bird walking remitting; they get disease modifying drugs. That isn’t available for someone like myself as they don’t help at all. “For a good number of years I didn’t have that support; until I came here. That’s when everything changed. “We all gave each other confidence in the group. It helped to build our self worth. “Before I came here I had MS, ‘I’d got MS’, but I came away and it was like, no actually, ‘I’m Jean!’” The Kirkwood team has developed and run a range of specialist courses for people affected by chronic illnesses such as Chronic Lung conditions, Heart Failure and Neurological conditions. Courses include: 9 10 We provide the best care for you at the end of life In May 2015, Margaret Godsman, of Cleckheaton, was diagnosed with an aggressive form of lung cancer. When her daughter, Fiona, got engaged to marry Roger Brown, the family were unsure whether Margaret would be able to make the special day. However with the help of Kirkwood Hospice, she did. This is Fiona’s story… “When Mum was diagnosed, she was diagnosed said how brave and how beautiful she looked. as terminally ill. We did all sorts to keep her “I know that if Mum hadn’t been at the positive, which she always remained throughout. Hospice, she wouldn’t have made it to the “Mum came to Kirkwood Hospice on the wedding. Having her there on the day made it Tuesday, and there wasn’t much hope that all worthwhile.” she’d be able to make it for the wedding at the Fiona’s brother, Nigel Godsman, had the weekend. It seemed the nearer the wedding was idea to take collection boxes to the wedding to coming, the worse her health was getting. raise funds for Kirkwood, and a big part of the “But the first thing she said when she came wedding speeches focussed on encouraging into the Hospice was ‘I’m going to go to the people to find out more about Kirkwood wedding.’ She chose her outfit a couple of Hospice – and to dig deep.