Full Annual Report and Accounts 2011/12
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Annual Report & Accounts 2011/12 Calderdale and Huddersfield NHS Foundation Trust Annual Report & Accounts 2011/12 Presented to Parliament pursuant to Schedule 7, paragraph 25 (4) of the National Health Service Act 2006. Contents Chairman’s statement ............................................................................................... 6 Chief Executive’s statement ........................................................................................ 7 Directors’ report ..................................................................................................... 8 Quality report ....................................................................................................... 21 Sustainability and climate change report ....................................................................... 64 Equality and diversity report ...................................................................................... 66 Staff survey report ................................................................................................. 68 Regulatory ratings report ......................................................................................... 71 Our Board of Directors ............................................................................................. 72 Our Membership and Membership Council ...................................................................... 78 Audit Committee ................................................................................................... 83 Nominations Committee ........................................................................................... 84 Remuneration Report .............................................................................................. 85 Appendix A: Quality Report - Required Information ............................................................................ 88 Accounts ................................................................................................................ 103 5 Chairman’s Statement Without a doubt, this is a time of tremendous change in the NHS both here at our Trust and nationally. In addition to my own appointment last July we appointed our new Chief Executive, Owen Williams, in February; the fi rst change at the top for 15 years. We said a very fond farewell to Diane Whittingham at the end of March who had been at the helm for such a long and successful period at our Trust. We also welcomed Consultant Surgeon David Wise as our new Medical Director and Keith Griffi ths joined us from Liverpool as Director of Finance. They replaced Yvette Oade and Mark Brearley, respectively, who both moved onto new challenges at other Trusts during the year. Board colleague Carol Clark (deputy chair) also left us in November after contributing so much over the years and, to complete the Board changes, we appointed Peter Roberts, David Anderson and Jan Wilson as new non-executive directors. I would like to thank all the former colleagues for their work, enthusiasm and dedication over the years and also pledge the commitment of the “new-look” senior team It became pretty obvious, pretty quickly, that it is our staff to continue to develop and strengthen this Trust for the – every single one of the 6,300 – who make it all possible. challenges of the future. At the staff annual Celebrating Success awards amazing stories of sheer dedication and inspiration are given the The beginning of the year also saw 500 community staff spotlight they deserve. Yet I have realised that day in day from Calderdale join us as part of the Transforming out it is their professionalism and care that continues to Community Services programme. This year has been about make the Trust the quality healthcare deliverer it is for our integrating them into our organisational structure and the patients. planning of the streamlining/improvement of services that this will enable. So, a big thank-you to all and I also include our volunteers, League of Friends supporters and our Membership Council, The one certainty about the Trust’s future is that it is going who support our Board in making the key decisions to to involve very great change starting right here right now. make sure patients get the right care in the right setting. The Health and Social Care Bill has provoked a massive My biggest thank-you I leave until the end and that goes debate about healthcare in all quarters across the country to Diane Whittingham. Our Chief Executive for 15 years and whilst, quite rightly, it has been subject to challenge, steered this Trust through incredible changes and yet we it is also widely agreed the NHS does need to change to be maintained our reputation and position within the NHS as best able to meet the needs of its patients. one of the recognised leaders – always moving forward, always looking to improve – and with a caring heart at all And locally that process is very much underway. Healthcare times with our patients at the very centre of what we do. professionals across Calderdale and Huddersfi eld have been meeting throughout the year to look again at the She has been an enormous help to me personally as a shape of local services to refresh them and make them mentor and guide as I began to take over the role of more tailored to our patients’ needs. Close team working Chairman of the Trust and I hope to be able to build on between hospitals, our community staff and local authority and continue her tremendous legacy. staff is at the very heart of this process and continues apace. Andrew Haigh Chairman For me, in my fi rst year as Chairman, it has been a year of meeting people in all the divisions at the Trust and learning more and more every day about just how the NHS locally succeeds in delivering the enviable care it does. 6 Chief Executive’s Statement This will be my fi nal statement for the annual report as I will be leaving the Trust at the end of March 2012. I have had both the pleasure and the privilege to spend over 30 years working in the NHS and 15 of those years have been spent in Calderdale and Huddersfi eld. During this time I have seen the Trust grow, develop and signifi cantly improve the services we deliver to our patients. We have embarked on two major service reconfi gurations, merged organisations, achieved Foundation Trust status and due to our consistent high performance were named the ‘Acute Healthcare Organisation of the Year’ in 2010. It has been a period of signifi cant change and we have seen our services transform and our outcomes substantially improve. Given this is my last report I wanted to not only share our in- year achievements but I also wanted to tell you more about the people who deliver our services, the staff you often see and those who work hard behind the scenes to ensure that our services run as smoothly as they can. The Trust is one of the largest employers in the area, providing jobs for over 6,000 people. We have a signifi cant impact on the health and wealth of the local area and we take our responsibilities very seriously. Many of our staff originate from the local area but we employ many other professionals who choose to live locally and raise their families here. Any organisation is only as good as the people it employs and we have some of the best. At • Dialysis patients moving into a bright new modern unit at HRI every level we have people who go the extra mile, they work in a joint project with partners at Leeds Teaching Hospitals, tirelessly to provide excellent services for our patients and they replacing the old one at St Luke’s. care about what they do. The Trust has many unsung heroes, people whose kindness and consideration for others shines • Surgery training started at HRI making us one of the few trusts through, who put patient needs before anything else and who in the country accredited by the Royal College of Surgeons to bring a smile to everyones face. These are the people I admire deliver this specialism. and the ones I will never forget. These are achievements all worth celebrating – along with many Two years ago I signed off my statement saying that “we others detailed in the pages ahead. But we don’t always get it cannot afford to stand still if we wish to stay strong in a right and we recognise that. We constantly receive feedback tough environment”. This still applies and we have made on our services and you tell us where we need to focus our great progress in the last year. We continue with our aim to attention. We take your advice and build it into our Quality consistently improve our services and thanks to the innovation Improvement Strategy which helps us towards our aim of and dedication of the people who work across this Trust, we providing safe, effective and personal care for all our patients. often lead the way in the NHS. It is universally acknowledged that this will be a diffi cult and Some of our achievements this past year are as follows: challenging year and there are many changes taking place in the NHS that will have a signifi cant impact on this organisation • The opening of our new surgical assessment unit at and the services that we provide. Thanks to the solid Huddersfi eld Royal Infi rmary (HRI) providing a better, foundations built by our staff and other partners in the system, smoother delivery of outpatient care for our patients. we are in a strong position to face the challenges to come. I • More than 200 patients are now having heart stents fi tted at hope that our hospitals and services thrive, not just survive, Calderdale Royal Hospital (CRH)