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Monitoring Elac2007: Progress and Current State of Development of Latin American and Caribbean Information Societies

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23 Monitoring eLAC2007: Progress and current state of development of Latin American and Caribbean information societies Observatory for the Information Society in Latin America and the Caribbean (OSILAC) 23 Monitoring eLAC2007: Progress and current state of development of Latin American and Caribbean information societies Observatory for the Information Society in Latin America and the Caribbean (OSILAC) September 2007 This document was prepared in the framework of the Observatory for the Information Society in Latin America and the Caribbean (OSILAC), as a DDPE (División de Desarrollo Productivo y Empresarial) project, which receives financial support from the Institute for Connectivity in the Americas (ICA), the Pan-Americas Program of the International Development Research Centre (IDRC) and the European Commission’s @LIS Project. The document has been elaborated by Valeria Jordan and coordinated by Martin Hilbert, with contributions from Doris Olaya, Soledad Parada and Wilson Peres. The collaboration of Francisca Lira is gratefully acknowledged. The opinions expressed herein have not been subjected to editorial revision, and are the sole responsibility of the authors. They should not be construed as reflecting official positions of the European Union, the International Development Research Centre (IDRC) or any of the other organisations that participated in producing the document. United Nations Publication LC/W.151 Copyright © United Nations, September 2007. All rights reserved. Printed at United Nations, Santiago, Chile. Requests for authorization to reproduce this work in whole or in part should be addressed to the Secretary of the Publications Board, United Nations Headquarters, New York, NY 10017, United States. The member States and their governmental institutions may reproduce the work without prior authorization. They are merely requested to identify the source, and to inform the United Nations of the reproduction. ECLAC - Project Documents collection Monitoring of eLAC2007 Contents Executive Summary......................................................................................................................... 5 I. eLAC2007 Regional Plan of Action ....................................................................................... 11 1. Origins, characteristics and importance ........................................................................... 11 2. Structure and content ....................................................................................................... 13 3. The eLAC 2007 monitoring process................................................................................. 18 II. Information societies in Latin America from an international perspective ............................. 21 III. Access and digital inclusion................................................................................................... 27 Goal 1: Regional Infrastructure............................................................................................ 28 Goal 2: Community centres ................................................................................................. 36 Goal 3: Online schools and libraries .................................................................................... 40 Goal 4: Online health centres .............................................................................................. 45 Goal 5: Employment ............................................................................................................ 47 Goal 6: Local government.................................................................................................... 52 Goal 7: Alternative technologies .......................................................................................... 56 IV. Capacity-building and knowledge creation ............................................................................ 61 Goal 8: Software .................................................................................................................. 62 Goal 9: Training ................................................................................................................... 66 Goal 10: Research and education networks......................................................................... 69 Goal 11: Science and technology ......................................................................................... 72 Goal 12: Businesses............................................................................................................. 77 Goal 13: Creative and content industries.............................................................................. 81 Goal 14: Interenet governance ............................................................................................. 84 V. Public transparency and efficiency ........................................................................................ 90 Goal 15: e-Government ........................................................................................................ 91 Goal 16: e-Education ............................................................................................................ 98 Goal 17: e-Health................................................................................................................ 101 Goal 18: Disasters .............................................................................................................. 105 Goal 19: e-Justice ............................................................................................................... 109 Goal 20: Environmental protection ..................................................................................... 113 Goal 21: Public Information and cultural patrimony............................................................ 116 3 ECLAC - Project Documents collection Monitoring of eLAC2007 VI. Policy instruments................................................................................................................ 119 Goal 22: National strategies ............................................................................................... 120 Goal 23: Financing.............................................................................................................. 127 Goal 24: Universal access policies ..................................................................................... 129 Goal 25: Legislative framework .......................................................................................... 131 Goal 26: Indicators and measurement................................................................................ 133 VII. Enabling environment .......................................................................................................... 137 Goal 27: Monitoring of the World Summit and execution of eLAC2007 ............................. 138 Annexes....................................................................................................................................... 141 4 ECLAC - Project Documents collection Monitoring of eLAC2007 Executive Summary eLAC2007 is the 2005-2007 Regional Plan of Action on the Information Society for Latin America and the Caribbean (LAC). It is an agenda regionally arranged around the importance of the Technologies of Information and Communication (TIC) for the social and economic development of the region. The plan includes 30 thematic areas and 70 short-term activities. It is designed to foster long-range implementation of the Plan of Action of the World Summit on the Information Society (2003-2005), which was formulated in the framework of the Millennium Development Goals (MDGs). It is a tool of mediation between the needs of the countries of the region and the pace of world development, aimed at facilitating regional cooperation and sharing of best practices, creating economies of scale, and reducing costs in time and learning involved in the adoption of ICTs. The monitoring and supervision phase is vital to a successful policy, since it allows for assessment of both impact and policy implementation. The region’s governments have therefore requested that the ECLAC Secretariat “maintain and develop, in coordination with the countries of Latin America and the Caribbean and in accordance with the relevant agreements reached at the World Summit on the Information Society and in regional meetings, indicators for the on- going assessment and dissemination of progress achieved in the region, especially with respect to the goals of eLAC2007”. They specifically referred to ensuring that monitoring the Plan of Action be an integral part of implementing eLAC2007 Goal 27. Such integration is especially important given that eLAC2007 is a short-term plan, and that assessment will be required in developing a new plan to address emerging challenges. Aware of the limitations and problems of this process, the ECLAC Observatory for the Information Society in Latin America and the Caribbean (OSILAC) has undertaken the task of monitoring progress toward achieving the eLAC2007 goals. This document presents its findings. The exercise focused on 27 of the 30 goals and outlines the situation in critical areas to the development of the information society in the region, in order to identify pending digital challenges. The eLAC2007 goals are grouped into five critical areas of action designated by the region’s countries: digital access and inclusion; creation of capacities and knowledge; efficiency and transparency of public services
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