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Unleashing the Internet in the Caribbean Removing Barriers to Connectivity and Stimulating Better Access in the Region

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Unleashing the Internet in the Caribbean Removing Barriers to Connectivity and Stimulating Better Access in the Region Unleashing the Internet in the Caribbean Removing Barriers to Connectivity and Stimulating Better Access in the Region February 2017 iStock.com/Claudiad By Bionda Fonseca-Hoeve, Michele Marius, Shernon Osepa, Jane Coffin, and Michael Kende Unleashing the Internet in the Caribbean – Stimulating Better Access in the Region 1 Table of Contents Letter from the President ........................................................................................................................................................................................................................... 2 Acknowledgements ........................................................................................................................................................................................................................................... 3 Executive Summary ............................................................................................................................................................................................................................................ 4 1 Introduction .............................................................................................................................................................................................................................................................. 6 2 Overview of the Caribbean .............................................................................................................................................................................................................. 10 Geographic, Demographic and Economic Indicators ................................................................................................................................................................................................ 11 Policy, Legal and Regulatory Context ......................................................................................................................................................................................................................................... 14 Regional ICT Initiatives .................................................................................................................................................................................................................................................................................... 17 Summary .......................................................................................................................................................................................................................................................................................................................... 21 3 Internet Infrastructure in the Caribbean ........................................................................................................................................................................... 22 International Internet Backbone ...................................................................................................................................................................................................................................................... 22 National Network ................................................................................................................................................................................................................................................................................................ 26 Last Mile to End User ....................................................................................................................................................................................................................................................................................... 27 Summary ......................................................................................................................................................................................................................................................................................................................... 33 4 Internet Adoption and Use .............................................................................................................................................................................................................. 34 Usage .................................................................................................................................................................................................................................................................................................................................. 34 Subscription Density ........................................................................................................................................................................................................................................................................................ 35 Service Affordability ........................................................................................................................................................................................................................................................................................ 38 Impact of Mobile/Cellular Service on Internet Adoption and Use ....................................................................................................................................................... 40 Summary ........................................................................................................................................................................................................................................................................................................................ 44 5 Challenges of Unleashing the Internet .............................................................................................................................................................................. 45 Infrastructure and Enabling Environment ............................................................................................................................................................................................................................. 45 Adoption and Usage ....................................................................................................................................................................................................................................................................................... 49 Summary ........................................................................................................................................................................................................................................................................................................................ 54 6 Recommendations: Managing Challenges, Capitalising on Opportunities .......................................................................... 55 Policy and Implementation Framework .................................................................................................................................................................................................................................. 55 Private Sector Participation and Innovation ...................................................................................................................................................................................................................... 57 e-Participation by the Wider Society ........................................................................................................................................................................................................................................ 58 Government Intervention ......................................................................................................................................................................................................................................................................... 59 Investment Promotion .................................................................................................................................................................................................................................................................................. 59 Regional Approach and Collaboration ...................................................................................................................................................................................................................................... 60 7 Conclusions ............................................................................................................................................................................................................................................................ 61 Appendix A. Survey ......................................................................................................................................................................................................................................... 62 Appendix B. List of Figures ....................................................................................................................................................................................................................
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