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Valid from 9.12.2018 to 14.12.2019 Tickets and prices

GET ON BOARD. GET AHEAD. 3

Networked and interconnected Find your bearings Get in, get around, get there Table of contents

The Zürcher Verkehrsverbund (Zurich Transport Network – ZVV) ZVV fares from zone to zone 7 is an umbrella organisation that covers all operators of public New: ZVV travelcards on the SwissPass 8 transport within the canton of Zurich. Travelcards 9 ZVV NetworkPass 10–11 As a passenger you can therefore make use of various means of ZVV 9 O’Clock Pass 12–13 transport with a single ticket. Transferring from train to tram or bus ZVV BonusPass 15 is just as simple and straightforward as purchasing the ticket itself. Single tickets 17 Multiple-journey tickets 18 This brochure helps you choose the right ticket and explains where Day passes and multiple day passes 19 it can be obtained. In the ZVV network area, tickets and travel- ZVV 9 O’Clock Day Pass 21 cards are purchased according to zones. The zone map of the ZVV Zone upgrades 22 network area can be found on this cover flap. First-class upgrades 23 Night supplement 24–25 Should you still require personal consultation, please get in touch Children and young people 26 with our customer centre ZVV-Contact (see the back cover flap). Groups 27 Travellers with disabilities 28 On public holidays, services operate according to the Sunday Animals 28 timetable. Bicycles on board 29 day pass 30 Card 31 Z-Pass 32 Public holidays in the ZVV network area are: 1 and 2 January, For destinations elsewhere in 33 Good Friday, Easter Monday, Ascension Day, Whit Monday, National tickets, passes and discount cards 33 1 May, 1 August, 25 and 26 December. Mobility Carsharing 34 ZVV timetable 35 Ticket inspections 36 ZVV fare zones front cover flap Subject to change at any time. How to obtain your ZVV ticket back cover flap 6 7

The green light in space and time ZVV fares from zone to zone

The Zurich Transport Network (ZVV) is divided into fare zones. Please note the following points when you make a journey that begins and ends within the ZVV network area:

n A journey always takes you through one or more travel zones. n Buy or validate your ticket prior to your journey. The only exception is for regional and local buses, where you can also buy a ticket from the driver (see the back cover flap). n When you buy a ZVV ticket by entering the starting point (if necessary) and destination station or stop (e.g., on the ticket ma- chine or in the ZVV ticket app), the ticket will automatically cover the appropriate zones. n Zones and validity period are printed on the tickets or displayed in the app. n You can make as many journeys as you want within the zones shown on your ticket, using any means of public transport, until such time as the ticket’s validity period expires. n You must reach the last journey destination no later than the time of expiry shown on the ticket. n For journeys on the nighttime network, a separate surcharge must be paid in addition to a valid ticket.

Note Municipal fare zones 110 (Zurich) and 120 () count double in calculating the fare, on account of their higher density of public transport services compared to elsewhere. 8 9

All on one card Offers for regular users SwissPass Travelcards

The personal annual and monthly travelcards for the ZVV network ZVV network travelcards are valid for all public transport services are available on the SwissPass. The rest of the ZVV range will con- in the selected zones. For journeys on the nighttime network, a tinue to be issued on paper. separate surcharge must be paid in addition to a valid ticket.

NetworkPass The classic annual and monthly travelcard for the ZVV network. The NetworkPass is the sensible choice even if you travel just three or four times a week.

9 O’Clock pass The travelcard offering the best value for individuals who typically travel by public transport after 9 a.m. or at weekends.

What is the SwissPass? BonusPass Your SwissPass is the carrier medium for your public transport The attractive travelcard for companies and their employees. travelcards and also provides access to attractive leisure services of diverse partners. Personal or transferable You can choose between a personal and a transferable travelcard. The SwissPass card does not display any information about your travelcards. You can view and manage your personal details A personal travelcard is issued in your name and loaded onto the conveniently at www.swisspass.ch whenever you wish and will be SwissPass. The first time you buy a travelcard, please bring official regularly informed of new offers. identification (with photo) and a passport-sized photograph of yourself. A personal travelcard is thus replaceable, should you lose How it works it. And if a spot check catches you without your personal travelcard, If you do not have a SwissPass, you can obtain one at any staffed simply present it at a ticket counter within 10 days and pay just point of sale. For first-time orders, please note that you need a cur- CHF 5 instead of the full surcharge (see page 36). rent high-quality photograph. If you already hold a SwissPass (for example, for your Half-Fare travelcard) and would like to purchase a A transferable travelcard can also be used by others. Transferable ZVV travelcard in addition, you may do so at the ZVV ticket shop or NetworkPasses are available for adults. at a staffed point of sale.

Tip Tip The simplest way to purchase your travelcard is via our ZVV The simplest way to purchase your travelcard is via our ZVV online ticket shop (www.zvv.ch/tickets). online shop (see the back cover flap). 10 11

Ideal for regular travellers Adult ZVV NetworkPass, personal ZVV NetworkPass Monthly travelcard Annual travelcard 2nd class 1st class 2nd class 1st class CHF CHF CHF CHF The NetworkPass is ideal if you regularly commute to work, school Local fare 50.00 83.00 460.00 764.00 or university or otherwise travel frequently on public transport. 1–2 zones 85.00 140.00 782.00 1,288.00 3 zones 125.00 206.00 1,150.00 1,895.00 The ZVV NetworkPass annual travelcard 4 zones 165.00 272.00 1,518.00 2,502.00 A one-time purchase brings a whole year of travel at a savings of 5 zones 202.00 333.00 1,858.00 3,064.00 over 20 percent, compared to buying twelve individual monthly All zones 242.00 399.00 2,226.00 3,671.00 travelcards.

The ZVV NetworkPass monthly travelcard Adult ZVV NetworkPass, transferable With the monthly travelcard, you can travel for one month in the Monthly travelcard Annual travelcard selected zones – as often as you want, using any means of public 2nd class 1st class 2nd class 1st class CHF CHF CHF CHF transport. Local fare 056.00 092.00 0515.00 0846.00 Junior ZVV NetworkPass 1–2 zones 095.00 157.00 0874.00 1,444.00 The money-saving offer for young people under 25. A Junior ZVV 3 zones 139.00 229.00 1,279.00 2,107.00 NetworkPass can be purchased up to the day before your 25th 4 zones 185.00 305.00 1,702.00 2,806.00 birthday. 5 zones 226.00 373.00 2,079.00 3,432.00 All zones 271.00 447.00 2,493.00 4,112.00

Tip: the annual travelcard covering all zones Junior ZVV NetworkPass for young people under 25, personal With an annual “all zones” travelcard, you can travel wherever, Monthly travelcard Annual travelcard whenever, by whatever means, throughout the entire ZVV net- 2nd class 2nd class work area. Best of all, you only pay for 6 zones; the other CHF CHF 39 come compliments of ZVV. Local fare 037.00 0340.00 1–2 zones 062.00 0570.00 3 zones 091.00 0837.00 4 zones 120.00 1,104.00 5 zones 146.00 1,343.00 All zones 175.00 1,610.00

Tip: 1st class NetworkPass Treat yourself to more comfort and spacious seating with a 1st class NetworkPass. 12 13

The price cutter Monthly ZVV 9 O’Clock Pass, personal ZVV 9 O’Clock Pass Adults 2nd class 1st class CHF CHF People who regularly travel after peak hours or at weekends benefit All zones 134.00 221.00 from good-value fares. Zurich municipal and neighbouring zones 087.00 144.00 Winterthur and neighbouring zones 069.00 114.00 A ZVV 9 O’Clock Pass is valid Monday to Friday from 9 a.m. until 5 a.m. the following day. Validity is based on the actual time of Monthly ZVV 9 O’Clock Pass, transferable departure. On Saturdays, Sundays and public holidays (see the front cover flap), the pass is valid all day long. Adults 2nd class 1st class CHF CHF ZVV 9 O’Clock Passes are available as All zones 150.00 248.00 n A day pass or multiple day pass (see page 21) n Monthly or annual travelcard for all ZVV zones Zurich municipal and neighbouring zones 097.00 160.00 n Monthly and annual travelcard for Zurich municipal zone Winterthur and neighbouring zones 077.00 127.00 plus neighbouring zones n Monthly and annual travelcard for Winterthur plus neighbouring Annual ZVV 9 O’Clock Pass, personal zones Adults 2nd class 1st class For journeys on the nighttime network, a separate surcharge must CHF CHF be paid in addition to a valid ticket. All zones 1,233.00 2,033.00 Zurich municipal and neighbouring zones 0800.00 1,325.00 ZVV 9 O’Clock Pass for Zurich municipal zone plus neighbouring Winterthur and neighbouring zones 0635.00 1,049.00 zones For unlimited travel in Zurich municipal zone and neighbouring Annual ZVV 9 O’Clock Pass, transferable zones. Valid in fare zones 110, 111, 121, 140, 150, 154 and 155. Adults 2nd class 1st class ZVV 9 O’Clock Pass for Winterthur plus neighbouring zones CHF CHF Unlimited travel in Winterthur and neighbouring zones. All zones 1,380.00 2,282.00 Valid in fare zones 120, 122, 123, 160, 163, 164 and 170. Zurich municipal and neighbouring zones 0892.00 1,472.00 Winterthur and neighbouring zones 0708.00 1,168.00 14 15

The company-subsidised travelcard for employees ZVV BonusPass

Let yourself be chauffeured to work: thanks to your employer With the BonusPass, the ZVV offers businesses an attractive travelcard for employees. The BonusPass is available when five or more travelcards are ordered. It has become an established feature of personnel and environmental policies at many well-known companies.

Travel more cheaply Even if you already travel by public transport, the personal ZVV BonusPass annual travelcard will save you money. With the ZVV BonusPass employees get a personal annual travelcard at a reduced price – for all zones of the ZVV network.

More information at www.zvv.ch/bonuspass 16 17

Pay by the number of zones Single tickets

Occasional users of public transport are best off buying a single ticket with the ZVV ticket app or from an automatic ticket machine. Enter the point of departure (if necessary) and destination and you will receive a ticket with the right number of zones.

A short-distance ticket is the best value for short single journeys in the cities of Zurich (zone 110) and Winterthur (zone 120), and across city limits. Short-distance tickets are available as single tickets or multiple-journey tickets. The area of validity for short- distance tickets can be checked at ticket machines, on the ZVV website and in the ZVV ticket app. Short-distance tickets are not valid on scheduled ZSG boats (boats plying the River and Lake Zurich).

A local network ticket is the best value for journeys within the same commune (excluding the Zurich and Winterthur municipal zones).

Single ticket Adults Children 6–16 or Half-Fare travelcard Validity 2nd class 1st class 2nd class 1st class (hrs) CHF CHF CHF CHF Short distance 1/2 02.70 04.50 2.30 03.80 Local fare 1/2 02.70 04.50 2.30 03.80 1–2 zones 1 04.40 07.30 3.10 05.10 3 zones 1 06.80 11.20 3.40 05.60 4 zones 2 08.80 14.60 4.40 07.30 5 zones 2 10.80 17.80 5.40 08.90 6 zones 2 13.00 21.40 6.50 10.70 7 zones 2 15.00 24.80 7.50 12.40 All zones 2 17.20 28.40 8.60 14.20 18 19

6 single tickets for a reduced price The green light for 24 hours Multiple-journey tickets Day passes and multiple day passes

A multiple-journey ticket gives you up to 10 percent discount on A day pass costs the same as two single tickets, but is valid for a single tickets (except in the case of short-distance tickets). Once full 24 hours. For journeys on the nighttime network, a separate it is validated in a machine, you can travel as often as you like surcharge must be paid in addition to a valid ticket. within the selected fare zones and given time limit. In addition, you can also lend a multiple day pass to someone else, or use it for Multiple day passes offer an even better deal with discounts of up travelling with companions – simply validate one section for each to 10 percent, depending on the number of zones. Before boar- person! ding, validate a section of your ticket and you are free to roam for 24 hours within the stated zones. You can do this six times, on any Multiple-journey ticket days you please. You can also lend a multiple day pass to someone Adults Children 6–16 or else, or use it to travel with others – just validate one section for Half-Fare travelcard each person! Validity 2nd class 1st class 2nd class 1st class (hrs) CHF CHF CHF CHF Day pass Short distance 1/2 16.20 026.80 13.80 22.80 Adults Children 6–16 or Local fare 1/2 13.20 021.80 11.80 19.40 Half-Fare travelcard 1–2 zones 1 23.80 039.20 17.60 29.00 2nd class 1st class 2nd class 1st class CHF CHF CHF CHF 3 zones 1 36.60 060.40 19.40 32.00 Local fare 05.40 09.00 04.60 07.60 4 zones 2 47.60 078.40 25.00 41.20 1–2 zones 08.80 14.60 06.20 10.20 5 zones 2 58.40 096.40 30.80 50.80 3 zones 13.60 22.40 06.80 11.20 6 zones 2 70.20 115.80 37.00 61.00 4 zones 17.60 29.20 08.80 14.60 7 zones 2 81.00 133.60 42.80 70.60 5 zones 21.60 35.60 10.80 17.80 All zones 2 92.80 153.20 49.00 80.80 6 zones 26.00 42.80 13.00 21.40 7 zones 30.00 49.60 15.00 24.80 All zones 34.40 56.80 17.20 28.40

Multiple day passes Adults Children 6–16 or Half-Fare travelcard 2nd class 1st class 2nd class 1st class CHF CHF CHF CHF Local fare 026.40 043.60 23.60 038.80 1–2 zones 047.60 078.40 35.20 058.00 3 zones 073.20 120.80 38.80 064.00 4 zones 095.20 156.80 50.00 082.40 5 zones 116.80 192.80 61.60 101.60 6 zones 140.40 231.60 74.00 122.00 7 zones 162.00 267.20 85.60 141.20 All zones 185.60 306.40 98.00 161.60 20 21

Maximum enjoyment at minimum cost ZVV 9 O’Clock Day Pass

The ZVV 9 O’Clock Day Pass is just the ticket for a day excursion. The pass is valid everywhere in the ZVV network area, Monday to Friday from 9 a.m. until 5 a.m. the following day. On Saturdays, Sundays and public holidays, it is valid all day long.

The 9 O’Clock Day Pass is also available as a combination of multi- ple passes (good for 6 validations).

For journeys on the nighttime network, a separate surcharge must be paid in addition to a valid ticket.

9 O’Clock Day Pass Adults Children aged 6–16 or Half-Fare travelcard 2nd class 1st class 2nd class 1st class CHF CHF CHF CHF All zones 26.00 42.80 13.00 21.40

Multiple 9 O’Clock Day Passes (6 validations) Adults Children aged 6–16 or Half-Fare travelcard 2nd class 1st class 2nd class 1st class CHF CHF CHF CHF All zones 140.00 231.00 74.00 122.00

Information on the monthly and annual 9 O’Clock Passes can be found on pages 12 and 13. 22 23

For travel beyond the area of validity More comfort on demand Zone upgrades First-class upgrades

If you want to travel outside the zones indicated on your ticket Treat yourself from time to time to the comfort and spaciousness or travelcard, simply buy a zone upgrade for the extra zones. of 1st class. All you need is a valid 2nd class ticket, plus a first- Depending on the number of zones, zone upgrades are available class upgrade. with a validity period of either one, two or 24 hours. Upgrades are available for single journeys, for 24 hours and as For journeys on the nighttime network, a separate surcharge must a combination of multiple first-class upgrades (6 validations). be paid in addition to a valid ticket.

Short-duration first-class upgrades Tip Adults Children 6–16 or If you have a regular ZVV ticket plus a zone upgrade for a total Half-Fare travelcard of 8 zones, you can use them to travel anywhere within the Validity ZVV network area. (hrs) CHF CHF 1–2 zones 1 02.90 2.00 You have unrestricted travel in all zones when you combine 3 zones 1 04.40 2.20 a Zürich Card, a 9 O’Clock Pass for Zurich municipal zone and 4 zones 2 05.80 2.90 neighbouring zones, or a 9 O’Clock Pass for Winterthur and 5 zones 2 07.00 3.50 neighbouring zones with a zone upgrade for 4 zones. 6 zones 2 08.40 4.20 7 zones 2 09.80 4.90 All zones 2 11.20 5.60 Zone upgrades Adults Children 6–16 or Multiple short-duration first-class upgrades Half-Fare travelcard Adults Children 6–16 or Validity 2nd class 1st class 2nd class 1st class Half-Fare travelcard (hrs) CHF CHF CHF CHF Validity 1–2 zones 1 04.40 07.30 3.10 05.10 (hrs) CHF CHF 3 zones 1 06.80 11.20 3.40 05.60 1–2 zones 1 17.40 12.00 4 zones 2 08.80 14.60 4.40 07.30 3 zones 1 26.40 13.20 5 zones 2 10.80 17.80 5.40 08.90 4 zones 2 34.80 17.40 6 zones 2 13.00 21.40 6.50 10.70 5 zones 2 42.00 21.00 7 zones 2 15.00 24.80 7.50 12.40 6 zones 2 50.40 25.20 Note: 24-hour zone upgrades cost double the amounts stated above. 7 zones 2 58.80 29.40 All zones 2 67.20 33.60

Note: 24-hour first-class upgrades cost double the amounts stated above. 24 25

Guaranteed mobility into the early hours of the morning Please note Night supplement In the event of a spot check, passengers unable to produce a valid ticket plus the night supplement will have to pay a surcharge along with the flat fare amount (see page 36). The nighttime network provides safe and reliable connections from Friday night into the small hours of Saturday morning and again GA or Track 7 travelcard holders must also purchase a night sup- from Saturday night into the following Sunday, as well prior to pub- plement for the ZVV network. As during the day, however, a Track 7 lic holidays and when special events are taking place. travelcard is only accepted as a regular ticket on nighttime S-Bahn train services operated by SBB, Thurbo and SOB. Users of the nighttime network must have a valid ticket and purchase a night supplement. All routes requiring a supplement More information at www.nachtzuschlag.ch are marked with an “N” and/or a “Z” in the online timetable. The vehicles are labelled with an “N” (for example: SN7 instead of S7). ZKB Nachtschwärmer Instead of purchasing the night supplement, holders of a The night supplement is available as a single supplement for ZKB young or ZKB student package can obtain the “ZKB Nacht- CHF 5 or as a combination of multiple supplements (CHF 27 for 6 schwärmer” via SMS. Either download the “eBanking Mobile” night supplements). There are no reductions for children, seniors, app in advance free of charge from the app store or Google Play, holders of a Half-Fare, Track 7 or GA travelcard, members of the allowing you to obtain the “ZKB Nachtschwärmer” whenever you military, etc. need it at no cost. Or send a text message with the code “ZKBNZ” to 988 (CHF 0.20/SMS) prior to each homeward journey. The “ZKB Validity: 18 hours. Nachtschwärmer” will be instantly displayed as an e-ticket in the app or sent to your cell phone as a return message. Present the Valid for the following nighttime networks ZKB Nachtschwärmer along with your valid ticket and an official ZVV, A-Welle, OSTWIND, Zug fare network, Schwyz fare network, identity document to the ticket inspector upon request. Z-Pass, Zurich–Lucerne night trains. More information at www.zkb.ch/nachtschwaermer

Tip The simplest way to buy the night supplement is via the ZVV ticket app, by SMS (“NZ” to 988, CHF 5/SMS) or at ticket machines. 26 27

Price reductions for families On the go together Children and young people Groups

Children under 6 years of age travel for free when accompanied Groups of 10 or more people not only get to travel cheaper with by an adult. No more than 8 children may travel for free per a group ticket, every 10th person travels for free! Young people accompanying adult. under 25 get an even better deal on group tickets.

Children aged 6 to 16 travel at reduced rates. Please register at your nearest point of sale 48 hours before depar- ture. With the Junior travelcard or the Children’s Co-travelcard, children aged 6 to 16 travel free for a year when accompanied by a parent Short-duration group tickets or other designated person. The parents and travel companions Adults Young people under 25 must have valid tickets. The Junior travelcard and the Children’s or Half-Fare travelcard Co-travelcard are valid for all ZVV tickets. Validity 2nd class 1st class 2nd class 1st class (hrs) CHF CHF CHF CHF More information at www.sbb.ch Short distance 1/2 02.20 03.60 1.80 03.00 Local fare 1/2 02.20 03.60 1.80 03.00 Young people under 25 can purchase a Junior NetworkPass. 1–2 zones 1 03.50 05.80 2.40 03.90 3 zones 1 05.40 09.00 2.70 04.50 Note: Inspectors may demand proof of age. 4 zones 2 07.00 11.60 3.50 05.80 5 zones 2 08.60 14.20 4.30 07.10 6 zones 2 10.40 17.20 5.20 08.60 7 zones 2 12.00 19.80 6.00 09.90 All zones 2 13.80 22.80 6.90 11.40

Note: 24-hour group tickets cost double. 28 29

Special fares Take your bike along Travellers with disabilities and guide Bicycles on board dogs You are welcome to bring your bike along for the ride; just buy an extra, regular 2nd class ZVV ticket at the reduced price or an SBB Provided a disabled travellers have proper certification (available 1-day bike pass. A 2nd class ZVV ticket offers the best value for get- from the Statthalteramt), either they or a companion and/or ting your bike around locally, while on longer journeys it is worth a guide dog travel free of charge. One ticket is always required. buying an SBB 1-day bike pass.

The Junior travelcard and Children’s Co-travelcard family discounts Animals on board apply to bicycles as well. Please take bicycles on and off vehicles Animals yourself. And do take note that for space reasons, certain transport oper- Small dogs and cats (up to 30 cm high at the top of their shoulder ators do not carry bicycles at all, or not during peak travel hours blades) travel for free, provided they are transported in bags, bas- (6–8 a.m. and 4–7 p.m.). kets, etc. The reduced 2nd class fare is payable in all other cases. More information and prices for the transport of special bicycles at www.zvv.ch/bikes

Self-service bicycle transport Ticket Validity Standard bicycles

CHF ZVV tickets (e.g. single 30 min to 24 hrs, depen- Reduced prices 2nd ticket, day pass) ding on ticket class SBB 1-day Day of issue bike pass or validation 014.00 SBB multiple tickets (6 SBB Day of validation 084.00 1-day bike passes) SBB bike pass 1 year 240.00 30 31

Go anywhere in the –Albis region The smart way to discover Zurich Albis day pass Zürich Card

The Albis day pass is an especially keen-priced ticket for excur- The ideal ticket for anyone who’s in Zurich for one to three days and sions and hikes through the Uetliberg–Felsenegg–Albis region, who wants to combine their stay with a visit to a museum and points plus Sihltal and Reppischtal. in the nearby countryside.

The Albis day pass covers the zones 110, 150, 151, 154 and 155, The Zürich Card allows unlimited travel in the zones 110, 111, 121, which is the equivalent of 6 zones (zone 110 = double zone, 140, 150, 154 and 155 for either 24 or 72 hours after validation. In see the front cover flap). You enjoy unlimited travel in this region addition, it includes free or discounted access to most of Zurich’s for the price of just 4 zones, plus any approach zones. If you museums, a 50 percent discount on the “Zurich Old Town on Foot” have purchased a total of 8 zones with your ticket, you are entitled guided tour offered by Zurich Tourism, short round-trip lake cruises to unlimited travel throughout the entire ZVV network area. and many more activities. Surcharges for the nighttime network network must be purchased separately. Further details: www.zuerich.com/zuerichcard

When you buy an Albis day pass from any starting point within For journeys outside the area of validity or in first class, you will need the ZVV network area, you have total freedom of movement across to purchase the appropriate zone upgrades or first-class upgrades. In the approach zones and the zones listed above. You can also conjunction with a zone upgrade for 4 zones, the Zürich Card entitles obtain a 24-hour group Albis day pass. holders to unlimited travel in all ZVV zones. The night supplement must be separately purchased for journeys on the nighttime network.

Sale of Zürich Card ZVV ticket offices; train stations in the city and region of Zurich; the ZSG shipping line office at Bürkliplatz; the tourist service at the main train station; selected hotels; SBB Ticket Shop; SBB Mobile; ticket machines; and the service and information counter at .

The Zürich Card is available for persons paying the full price and for children aged 6 to 16.

Zürich Card Adults Children aged 6–16 2nd class 2nd class CHF CHF 24 hours 27.00 19.00 72 hours 53.00 37.00 32 33

Connections between networks Journeys beyond network boundaries Z-Pass For destinations elsewhere in Switzerland The Zurich Transport Network (ZVV), neighbouring regional trans- port networks A-Welle, Ostwind, Schwyz and Zug as well as SBB Combining ZVV network and national tickets have joined together in a single fare network for the residential and For travel beyond the network boundary, ZVV zone tickets are economic region of Zurich. valid up to the last timetable-scheduled stop within the applicable zones. The Z-Pass offers tickets for journeys between the ZVV network area and one of the neighbouring regional transport networks (so-called City-Tickets corridors). For this zone-based fare option, tickets for a journey City-Tickets are available to many Swiss city destinations. Single from A to B must be obtained for the corresponding zones. and return City-Tickets all contain a day pass for public transport in the departure or destination city. Ask for details at SBB counters or Within the selected zones and period of validity, passengers can visit www.sbb.ch. enjoy unlimited travel by train, bus, tram and, in Zurich, even by boat. Useful information on the validity of GA travelcards and co. The ticket price is based on the number of selected zones. The two National tickets, passes and discount municipal zones of Zurich (110) and Winterthur (120) each count as two zones. cards

More information at www.z-pass.ch or your nearest point of sale. GA travelcard (GA) A GA travelcard gives you unrestricted access to routes throughout Combining ZVV and Z-Pass tickets Switzerland including the entire ZVV network. Surcharges for the A valid ZVV ticket whose area of validity adjoins the zones covered nighttime network must be purchased separately. under a Z-Pass ticket can be used together with the Z-Pass ticket for a continuous journey as long as the utilised means of transport Half-Fare travelcard makes a scheduled stop within one of the ZVV zones (1xx) listed on A Half-Fare travelcard brings you reduced rates on all ZVV tickets, the Z-Pass ticket. excepting ZVV network travelcards, the Zürich Card and night supplements.

1-day travelpass for children You can take up to 4 children aged 6 to 16 at a special low price. A separate 1-day travelpass must be validated for each child accompanying you (please purchase at the ticket counter). For more information on children, see page 26.

Track 7 Track 7 travelcards are valid only on SBB, Thurbo and SOB routes. 34 35

Complementing public transport Your connection Mobility Carsharing ZVV timetable – www.zvv.ch/timetable

In the ZVV network area alone, there are 445 sites and around When is the next S-Bahn train to Wetzikon or my tram to Bürkli- 845 cars offering seamless connections to public transport platz? Where do I have to transfer? Get answers to these and many services. The sites are optimally coordinated with public transport other questions within seconds via the ZVV online timetable. stops and stations.

The cars can be hired from one hour up to several days – round the Your timetable on the go clock, on a self-service basis. Nine vehicle categories are available ZVV timetable app with rates including fuel, service and insurance.

For information and advice over the phone, please contact the If you are out and about and want instant information regarding the 24h service centre of Mobility at 0848 824 812. next departure times, our free timetable app for iPhone or Android devices helps you find the answers you need. More information on offers and prices can be found at www.mobility.ch. With the app you can obtain timetable details with real-time information for all trains, buses and trams in the ZVV network. The app also displays alternative travel routes as necessary. The app sends notifications on the current operational status of the Zurich Transport Network straight to your mobile phone. Passengers can subscribe to connections of their choice; the app then notifies them automatically of any changes to scheduled times.

More information at www.zvv.ch/apps

Printable timetables for individual stations and stops Stop-specific timetables

For any given stop within the ZVV network, you can download the relevant timetables for services that halt there and print them out.

More information at www.zvv.ch/stop-specific-timetable

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Travelling without a valid ticket or with a partially valid ticket Your personal customer service Ticket inspections ZVV-Contact

Anyone boarding a vehicle without a valid ticket or with only a The staff of the ZVV customer centres will gladly help you with your partially valid ticket will pay a surcharge along with the flat fare questions about our timetable and fares as well as service amount. The same applies to those who have not purchased the disruptions, events, excursions and much more. In addition, you additional surcharge of CHF 5 for journeys on the nighttime net- can purchase the full range of ZVV and Z-Pass tickets as well as work. In all instances, your personal information will be collected national tickets. Our staff can also assist you in searching for any and kept on record. Therefore please check prior to boarding items lost on public transport. whether you are in possession of a valid ticket. Zurich main station Ticket inspection fees Löwenstrasse hall (at the entrance to platforms 31–34) The current fees can be found at www.zvv.ch/kontrolle. Passengers Monday to Friday 7 a.m. to 9 p.m. travelling on public transport without a ticket pay a surcharge of Saturday/Sunday 8 a.m. to 8 p.m. CHF 100. Repeat offences will result in increased charges and pos- sible criminal prosecution. The third and all subsequent offences Bahnhofplatz in Winterthur within two years will be automatically reported. Monday to Friday 7 a.m. to 7 p.m. Saturday 8.30 a.m. to 5 p.m. Should you forget your personal ZVV travelcard, you can present Prior to public holidays 7 a.m. to 5 p.m. it at a ticket counter within 10 days together with the ticket in- spection slip and only have to pay CHF 5. This does not apply to , SZU station transferable travelcards. Monday to Friday 7 a.m. to 7 p.m. Saturday/Sunday 8 a.m. to 6 p.m. Engaging in the fraudulent use of tickets, aiding and abetting such misuse, and giving incorrect personal information are punishable Further staffed points of sale and customer centres of our public by heavy fines and may lead to criminal prosecution. Presenting transport operators can be found at www.zvv.ch/sales-outlets. a forged ticket will not only entail higher charges but will also result in criminal proceedings in all instances. ZVV-Contact is also available by phone, e-mail, on Twitter or by post.

Contact options Daily from 6 a.m. to 10 p.m. via Telephone 0848 988 988 (8 centimes/minute) Fax 0848 988 989 E-mail [email protected] Twitter @zvv_contact Post ZVV-Contact, P.O. Box, 8040 Zurich 38 39

How to obtain your ZVV ticket number listed on the ticket machine. This service operates daily Sales channels from 6 a.m. to 10 p.m. ZVV tickets can be purchased from various channels. However, ZVV online ticket shop certain travelcards and tickets are only available from specific channels. At www.zvv.ch/ticketshop load your ZVV travelcard or Z-Pass onto your SwissPass from the convenience of your home. Single ZVV ZVV ticket app and Z-Pass tickets, point-to-point tickets and City-Tickets for national long-distance services are also available in the ticket shop No queuing, no searching for coins: With “ZVV-Tickets”, you have and can be directly printed at home. Purchases can be made your own ticket machine at your service at all times. The app allows conveniently and securely with all standard means of payment. you to buy single tickets, day passes and multiple tickets as well GA and Half-Fare travelcards, RailAway offers and other special for the ZVV and Z-Pass networks in a matter of seconds with your tickets are available at: smartphone – quick, flexible and right on time before you board. www.sbb.ch/ticketshop. Tickets for routes throughout Switzerland can also be purchased in the ZVV ticket app. Your ticket is valid from the time of purchase Night supplement via SMS and is instantly displayed in the app. www.zvv.ch/apps The night supplement can also be purchased via SMS. All you have to do is send “NZ” as a text to the number 988. The night sup- plement costs CHF 5. Along with the night supplement, it is also New: Check-in ticket necessary to have a valid ticket.

Buying tickets with the ZVV ticket app is now even easier with Buying tickets on board the check-in function. Simply check in prior to your journey and check out once you have reached your destination – that’s it. In areas outside the larger cities and neighbouring zones, you The app then automatically calculates the correct price and can purchase your ticket in exceptional cases directly from saves you from having to study zone maps. the driver. Board at the front of the bus and have your money ready for payment. www.zvv.ch/check-in

In just a few clicks, the ZVV website provides answers to many Ticket machines questions about public transport in the Canton of Zurich. Here you can find information on the timetable, ticket validity The blue machines are real all-rounders and offer practically the and fares, as well as zone and network maps and much more. entire range of ZVV tickets on a self-service basis. Payment can be made with credit and debit cards and coins. Banknotes are not www.zvv.ch accepted due to security reasons. People with impaired vision and those in wheelchairs can also easily operate the machines.

Advice included Our customer service agents are available by phone to assist you with ticket purchases and can also operate automatic ticket machines remotely. All you need to do is call the freephone Fare zones

Feuerthalen ▲ 116 Schloss Laufen a. Rh.

Dachsen Wildensbuch ▲ ▲ ▲ Benken ZH

Rheinau Trüllikon Stammheim Oerlingen 162

Oberstamm- ▲ ▲ 115 161 heim ZH Oberneunforn Hüntwangen 114 Andelfingen Rüdlingen Adlikon Hüntwangen- Wil 124 160 Thalheim- Kaiserstuhl AG 113 Buchberg Altikon Ellikon an der Thur Zweidlen Buch Teufen am Irchel 163 ▲ 118 Windlach Rickenbach-Attikon Freienstein f Gundetswil bei Bülach n Dättlikon Wallrüti n -Rorbas höfflisdorf- Höri NiederweningeNiederweningenSc Dor Grüze ▲ Oberweninge 112 Wülflingen ▲ 123 Winterthur Räterschen Schottikon Niederglatt Töss Elgg 164 117 Brütten 120* 121 Oberwil -Kyburg Zürich Buchs- Flughafen Kollbrunn Strandbad ▲ Dällikon Nürensdorf Kyburg Bichelsee Rämismühle- ▲ Rümlang Kemptthal Zell Hüttikon Otelfingen 111 Balsberg Rikon Neubrunn Golfpark Lindau Glattbrugg - Oetwil Watt Affoltern 170 171 a. d. Limmat 122 ▲ Sitzberg Seebach Wildberg Spreitenbach ▲ Geroldswil Effretikon Shopping Center Wila Oberengstringen Illnau 110* 121 184 Schlieren Altstetten Volketswil 135 Stelzenacker Wipkingen Dübendorf Glanzenberg Saland Hardbrücke Stettbach 130 Bergdietikon Urdorf Zürich HB Juckeren Selnau Schwerzenbach ZH Reppischhof Bauma

Stadelhofen ▲ Pfäffikon ZH Nänikon-Greifensee Weihermatt Fällanden Giesshübel 131 Birmensdorf ZH Tiefenbrunnen Rehalp Steg Uetliberg Uster 172 Zollikerberg Bäretswil ▲ Aathal 154 130 Kempten Goldbach Zumikon Maur Bonstetten- Wettswil Kilchberg 140 173 Wetzikon Gibswil Küsnacht Scheuren Mönchaltorf Gossau ZH Ringwil ▲ Islisberg Sood- 150 ZH Erlenbach ZH Oberlunkhofen Oberleimbach Winkel Rüschlikon am Zürichsee Egg 132 Hinwil Adliswil 133 134 155 - Jonen Sihlau Esslingen Oberdürnten Train Grüningen Zwillikon Wildpark-Höfli Ottenbach 141 142 Wald Faltigberg Bus Langnau-Gattikon Oetwil 143 Affoltern Dorf Oberrieden Tann-Dürnten ▲ am Albis

▲ Sihlwald Aeugst a.A. Männedorf 133 Rüti ZH Boat Horgen Oberdorf

156 Hausen a.A. ▲ Au ZH 151 Zone number

Mettmenstetten Stäfa ▲ Horgenberg Wagen 151 Feldbach Jona180 ▲

Fare zones 110 (Zurich City) and Uerzlikon Ebertswil ▲ 110* Kappel a.A. 120 (Winterthur City) count double 152 Wädenswil SBB

h in price calculations. ▲ * Hirzel

120 ▲ h 183 hterswil Burghalden Ric Bäc Freienbac 182

You can travel as often as you like Pfäffik ▲ 153 Grüenfeld Freienbac on on your ZVV ticket within the fare zones Schönenberg ZH Wollerau and validity period shown on the ticket. Samstagern SZ h 181 SOB

Hütten Schindellegi- Feusisberg ▲ © Zürcher Verkehrsverbund / PostAuto Region Zürich, 9.12.2018 www.zvv.ch

0848CHF 9880.08/min. 988

GET ON BOARD. GET AHEAD.