Amadeus Airport IT Airport & Ground Handler Solutions optimise IT Contents Use IT to optimise your airport operations 1 Use IT to optimise your airport operations Why Amadeus? 2 The growth of worldwide airline traffic creates increasing challenges for airports and ground > Fast-growing development in Airport IT Services 4 handlers. They need to handle more and more passengers while also operating in the same space, managing increasing security constraints and improving customer satisfaction. They need to > Innovative & proven solutions 6 seamlessly connect more and more passengers with more and more flights. > New generation technology 8 Winning airports that want to attract a larger share of traffic and ground handlers that want to be selected to manage the flights and customers of demanding airlines need to assess and modernise > Migration & transformation expertise 10 their operations to offer the most customer-centric, efficient and cost-competitive airport processes. > Best-in-class IT services 12 Amadeus believes that innovative IT solutions are critical to achieving a transformation that will not only deliver cost and productivity savings in the short run, but also enable customers to adapt their > Superior value for money 14 business models in the long run. What do we offer? 16 The power of new generation IT solutions The right technology partner > Amadeus Airport IT Portfolio overview 17 IT solutions like your departure control system (DCS) and self Very few airlines and airports, and even fewer ground handlers, service system are critical to operating your business in an have the dedicated time and resources necessary to build and optimised way. implement new generation customer and flight management > Altéa Departure Control 18 They define the entire customer and flight management process solutions and achieve such a transformation on their own. and determine the volume of passengers and flights that your They need an IT provider that focuses on the air transportation > Altéa Options for Airport Services 22 agents can handle. industry, and offers the skills and experience to manage a risk- Amadeus Airline & Airport IT centres 24 New generation solutions can take your productivity to the free migration, the financial resources to invest and the ability next level and help you to offer a superior customer experience to reach a critical mass to amortise development costs and Contact us 25 at the airport. maintenance over the long run. Building on our unique experience in delivering mission critical In 2000, British Airways transferred its DCS business RTB to systems for airlines, Amadeus has recently invested in a brand Amadeus and mandated us to build a new generation DCS. In a new DCS and is now able to offer airports and ground handlers similar way, KLM decided in 2007 to progressively step out of its an integrated portfolio of Airport IT solutions based around DCS business CODECO and move to Altéa Departure Control. Altéa Departure Control. For an easy overview of the various modules available, go to p17. Amadeus can partner with any airline, airport or ground handler to provide the new generation airport solutions that you need, and we can share our unique expertise in migrating airport critical systems to transform your business Contents Use IT to optimise your airport operations 1 Use IT to optimise your airport operations Why Amadeus? 2 The growth of worldwide airline traffic creates increasing challenges for airports and ground > Fast-growing development in Airport IT Services 4 handlers. They need to handle more and more passengers while also operating in the same space, managing increasing security constraints and improving customer satisfaction. They need to > Innovative & proven solutions 6 seamlessly connect more and more passengers with more and more flights. > New generation technology 8 Winning airports that want to attract a larger share of traffic and ground handlers that want to be selected to manage the flights and customers of demanding airlines need to assess and modernise > Migration & transformation expertise 10 their operations to offer the most customer-centric, efficient and cost-competitive airport processes. > Best-in-class IT services 12 Amadeus believes that innovative IT solutions are critical to achieving a transformation that will not only deliver cost and productivity savings in the short run, but also enable customers to adapt their > Superior value for money 14 business models in the long run. What do we offer? 16 The power of new generation IT solutions The right technology partner > Amadeus Airport IT Portfolio overview 17 IT solutions like your departure control system (DCS) and self Very few airlines and airports, and even fewer ground handlers, service system are critical to operating your business in an have the dedicated time and resources necessary to build and optimised way. implement new generation customer and flight management > Altéa Departure Control 18 They define the entire customer and flight management process solutions and achieve such a transformation on their own. and determine the volume of passengers and flights that your They need an IT provider that focuses on the air transportation > Altéa Options for Airport Services 22 agents can handle. industry, and offers the skills and experience to manage a risk- Amadeus Airline & Airport IT centres 24 New generation solutions can take your productivity to the free migration, the financial resources to invest and the ability next level and help you to offer a superior customer experience to reach a critical mass to amortise development costs and Contact us 25 at the airport. maintenance over the long run. Building on our unique experience in delivering mission critical In 2000, British Airways transferred its DCS business RTB to systems for airlines, Amadeus has recently invested in a brand Amadeus and mandated us to build a new generation DCS. In a new DCS and is now able to offer airports and ground handlers similar way, KLM decided in 2007 to progressively step out of its an integrated portfolio of Airport IT solutions based around DCS business CODECO and move to Altéa Departure Control. Altéa Departure Control. For an easy overview of the various modules available, go to p17. Amadeus can partner with any airline, airport or ground handler to provide the new generation airport solutions that you need, and we can share our unique expertise in migrating airport critical systems to transform your business 2 Amadeus Airport IT Amadeus Airport IT 3 Why Amadeus? Not all Airport IT providers are the same Fast-growing development in Migration & transformation Airport IT services expertise > Managing departure control services > Proven track record of successful for the largest customer base DCS migrations > Altéa Departure Control already the > Unique know-how and proven market leader methodology > Commitment to the Airport IT market > Consulting and system integration 1 4 services Innovative & proven solutions Best-in-class IT services > The only new generation departure > A unique development team control system (DCS) available with 2,500 experts > Sophisticated features lead to greater > Best-in-class data centre with business benefits no scalability limit > Modular design to meet current > Unique back-up service and future needs > ‘Follow the sun’ global support > Continuous improvement and 2 portfolio expansion 5 New generation technology Superior value for money > Latest technology for superior > Superior results and ROI performance > Benefits derived from value added > Elimination of legacy technology features constraints > Gains derived from common platform > Rapid integration of new services > Improvements derived from superior and applications IT performance 3> Continuous investment > Competitive ‘pay as you use’ model 6 2 Amadeus Airport IT Amadeus Airport IT 3 Why Amadeus? Not all Airport IT providers are the same Fast-growing development in Migration & transformation Airport IT services expertise > Managing departure control services > Proven track record of successful for the largest customer base DCS migrations > Altéa Departure Control already the > Unique know-how and proven market leader methodology > Commitment to the Airport IT market > Consulting and system integration 1 4 services Innovative & proven solutions Best-in-class IT services > The only new generation departure > A unique development team control system (DCS) available with 2,500 experts > Sophisticated features lead to greater > Best-in-class data centre with business benefits no scalability limit > Modular design to meet current > Unique back-up service and future needs > ‘Follow the sun’ global support > Continuous improvement and 2 portfolio expansion 5 New generation technology Superior value for money > Latest technology for superior > Superior results and ROI performance > Benefits derived from value added > Elimination of legacy technology features constraints > Gains derived from common platform > Rapid integration of new services > Improvements derived from superior and applications IT performance 3> Continuous investment > Competitive ‘pay as you use’ model 6 4 Amadeus Airport IT Amadeus Airport IT 5 Fast-growing development in Airport IT Services 1 For peace of mind Managing DCS services for the largest Commitment to the Airport IT market We trust that a move to the new DCS product Altéa customer base Airport IT Services is part of the core Amadeus offering to Departure Control that will be offered by Amadeus In 2000,