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EG092/AR Cover 18/12/00 2:42 PM Page 1 STATE TRANSIT ANNUAL REPORT 1999/2000 Annual Report 1999/2000 EG092/AR cover 18/12/00 2:42 PM Page 1 STATE TRANSIT ANNUAL REPORT 1999/2000 TRANSIT ANNUAL STATE Annual Report 1999/2000 SYDNEY BUSES SYDNEY FERRIES NEWCASTLE SERVICES TABLE OF CONTENTS About State Transit 2 Network Map 4 Performance Highlights 5 YEAR IN REVIEW CEO’s and Chairman’s Foreword 8 KEY PERFORMANCE INDICATORS Sydney Buses, Sydney Ferries, Newcastle Services 10 REVIEW OF OPERATIONS Service delivery 12 Managing the business 16 Safety and security 19 State Transit People 20 Delivering for the Olympics 25 5. Financial Statements 27 6. Appendices 106 7. Index 137 SYDNEY BUSES SYDNEY FERRIES 1 NEWCASTLE SERVICES ABOUT STATE TRANSIT State Transit operates the largest fleet of buses and ferries in Australia. Every working day our fleet of 1900 buses and State Transit operates 24 hours a day, 7 days a 30 ferries delivers on average over 15,000 trips week at high frequency using modern buses and carrying 600,000 passengers to their destinations. ferries. A high priority is placed on security and This amounts to 217 million passengers every year. safety; all buses are in radio contact with a control Over 4,500 people deliver these bus and ferry room in the Sydney Traffic Management Centre, services in Sydney and Newcastle. and are fitted with Closed Circuit Television (CCTV), door safety systems and special school bus Most of our services are in established urban areas warning systems. All ferry wharves will soon and they connect people to major regional centres be similarly equipped with CCTV monitored from and to the Central Business Districts of Sydney and our control room. Newcastle. State Transit is established under the Transport The State Transit Authority has three business Administration Act 1988 and operates, as do groups; Sydney Buses, Sydney Ferries and all NSW bus and ferry operators, within the Newcastle Bus and Ferry Services. regulatory framework of the Passenger Transport Act 1990. Sydney Buses operates over the central part of the Sydney metropolitan area and services were Fleet extended this year to Parramatta in the west. The bus fleet totals more than 1900 buses; more than 400 are low floor of which 306 buses are Sydney Ferries operates across the length and fitted with wheelchair ramps to be fully accessible breadth of Sydney Harbour and along the length for people with disabilities, and 600 buses are of the Parramatta River into the Central Business fitted with air-conditioners. The entire fleet is District of Parramatta. fitted with Closed Circuit Television surveillance units to improve the security of staff and Newcastle Buses operates over a large part of the passengers. cities of Newcastle and Lake Macquarie. Newcastle Ferries operates services between Newcastle and The ferry fleet of thirty vessels in Sydney and Stockton. Newcastle consists of four Freshwater class vessels, three Lady class, nine First Fleeters, three JetCats, Finally, State Transit operates a small but seven RiverCats and two HarbourCats. The first of significant number of tourism services - twelve SuperCats, the ‘Mary MacKillop’ was due to the Explorer buses, the Airport Express and be launched in September 2000. Twelve SuperCats Harbour Cruises. will be constructed and the Collaroy, the first of the 4 Freshwater class Manly ferries being refurbished, was due to be recommissioned in September 2000. 2 How we design our services At State Transit we design our bus and ferry routes and timetables so that they are simple to understand, frequent, direct, reliable and accessible to the majority of the community. Our experience shows that these characteristics provide the community with better bus services that match their travel demands. Bus services are designed to serve a number of purposes. Buses take people to work, school, university and TAFE, shopping, entertainment, hospitals and to visit friends. People use buses to connect with trains, ferries and other buses as part of the transport network. Bus services that perform two or more of these functions are generally well patronised. As a general rule, 95 percent of people in areas serviced by State Transit are within 400 metres of a bus service operating between 6.00am and 6.30pm Monday to Saturday and everyone is within 800 metres of a service at all other times. All routes are designed to provide local communities with connections to their regional centres and district centres. These principles were derived after conducting considerable research into travel demand, customer feedback and examining other successful bus services operated by State Transit. 3 NETWORK MAP Broken Bay MANLY Sunday Only The Esplanade PARRAMATTA NORTH SYDNEY NEUTRAL BAY MOSMAN BAY Charles St Hayes St Avenue St RYDALMERE High St John St HOMEBUSH BAY Bennelong Rd KIRRIBILLI KURRABA POINT OLD CREMORNE Hoolbrook St Kurraba Rd Green St Palm Beach MEADOWBANK Bowden St KISSING POINT Kissing Point Park SOUTH MOSMAN WOOLWICH Musgrave St Newcastle Whale Beach CABARITA Valentia St Cabarita Point CRUISES CREMORNE POINT ABBOTSFORD GREENWICH Milsons Rd Great North Rd Mitchell St CHISWICK Avalon Bortsfield Drive BIRCHGROVE BALMAIN EAST BALMAINMcMAHONS POINTMILSONS POINT Pittwater Darling St Henry Lawson Ave Alfred St South GLADESVILLEDRUMMOYNE Louisa Rd Thames St DARLING POINT McKell Park Huntleys Point Rd Wolseley St TARONGA ZOO Bradleys DOUBLE BAY Clareville Head Rd Bay St ROSE BAY DARLING HARBOUR Lyne Park Aquarium Church Point WATSONS BAY Newport Military Rd BALMAIN WEST Monday to Friday Elliott St Weekends & Holidays Bayview PYRMONT BAY BIRKENHEAD Casino/Maritime Museum Henley Marine Drive McCarrs Creek Mona Vale WHARF WHARF WHARF WHARF WHARF 6 5 4 3 2 Denotes Wheel Chair accessible wharf Sydney Ferries Ramp grade varies up to 1.8 depending on tide. STATE TRANSIT CIRCULAR QUAY FERRY TERMINAL North Narrabeen Wheeler Narrabeen Heights Cromer Heights Collaroy Cromer Frenchs Forest Beacon Dee Why Hill North Epping East Lindfield Allambie Brookvale Epping Heights Carlingford Marsfield Macquarie Park Bantry Eastwood Chatswood Bay Queenscliff Fairlight North Dundas Seaforth Parramatta Denistone East Balgowlah Valley West East Ryde Manly Ryde Willoughby Castlecrag Dundas Parramatta Lane Cove Ryde Artarmon Northbridge The Spit Rydalmere Melrose Lane Cove River Clontarf Ermington Park Meadowbank Riverview St Leonards Gladesville Balmoral Parramatta River Crows Nest Mortlake Linley Cammeray Middle Harbour Putney Point Rhodes Mosman Hunters Hill North Sydney Henley Watsons Bay Concord Birchgrove West Abbotsford Drummoyne Neutral Bay Port Jackson Taronga Vaucluse Australia Centre Russell Zoo Concord Lea Rozelle Balmain Lidcombe Rodd Point Sydney Rose Homebush Five Dock Pyrmont Bay Double Bay Glebe Croydon Lewisham Kings Cross Rookwood Leichhardt Annandale Ashfield Edgecliff Cemetery Strathfield Stanmore Ultimo Redfern Woollahra Burwood Petersham Newtown Moore Park Bondi Enfield Croydon Park St Peters Bondi Alexandria Dulwich Hill Junction Bronte Sydenham Kensington Randwick Belfield Hurlstone Park Marrickville Campsie Tempe Rosebery Waverley Belmore Kingsford Coogee Newcastle to Stockton Lakemba Canterbury Hunter River Ferry Service Bankstown Undercliffe Mascot 0 5 Punchbowl Pagewood kilometres Sandgate Stockton Hurstville Sydney Airport Eastlakes Arncliffe approximate distance Newcastle Clemton Park Earlwood Kyeemagh Banksmeadow Maroubra Bexley North Chifley Hamilton Kingsgrove Rockdale Brighton- Le-Sands Port Botany Glendale Malabar Broadmeadow Bexley Ramsgate Tasman Sea Cardiff Kogarah Botany Bay La Perouse Sans Souci Charlestown Georges River Taren Point Speers Point N Legend Belmont Miranda Railway Line Lake Macquarie Tasman Sea Operating Area Sydney Bate Bay Swansea Caves Beach Sydney Buses Newcastle Buses and Ferries 4 PERFORMANCE HIGHLIGHTS I 150 new buses in 1999/2000 met the growth in I State Transit won the 1999 Premier’s Gold demand, bringing the fleet to 1,906 by the end Award for Economy and the Environment of the year including the delivery of the first and the Australian Fleet Managers Association 90 of 150 new Mercedes Benz Ultra Low Floor, award for its contribution to the environment wheelchair accessible, Compressed Natural Gas through its Compressed Natural Gas bus (CNG) powered, air conditioned buses at a total program - 50% less greenhouse gases and project cost of $60 million. 50% quieter than diesel. I Patronage increased by 6 million passenger trips to reach 217 million across State Transit in 1999/2000. I The acquisition of North and Western Buslines and the Parramatta-Ryde Bus Service opened the way for a long-overdue integration of services in the Parramatta-Ryde-Epping area. STOP PRESS I The new Route 520 from Circular Quay to Olympic Update - State Transit helps Parramatta along Victoria Road is the first meet the Olympic challenge State Transit service connecting the two major I CBDs of Sydney and Parramatta and allowing What helped the Olympic transport task direct connections between intermediate was the superhuman efforts of a team centres including Ryde and Gladesville. of dedicated State Transit transport professionals who knew their business I A new cross regional service, Route 353 was and knew their passengers. The introduced to connect the Eastern beachside Government took a decision to put a team suburbs with each other and Sydney Airport. of State Transit managers, supervisors, This service has been so successful that the inspectors and despatchers into operation patronage target for the end of the first to assist Bus 2000 staff to get the show 12 months was reached after only
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