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Ir – Perpustakaan Universitas Airlangga IR – PERPUSTAKAAN UNIVERSITAS AIRLANGGA DAFTAR ISI SAMPUL DEPAN ............................................................................................... SAMPUL DALAM ................................................................................................ii PRASYARAT GELAR ........................................................................................iii PERNYATAAN ....................................................................................................iv HALAMAN PERSEMBAHAN ........................................................................... v PERSETUJUAN DAN PENGESAHAN SKRIPSI ...........................................vi KATA PENGANTAR .........................................................................................vii DAFTAR ISI .........................................................................................................ix DAFTAR TABEL ...............................................................................................xii DAFTAR GAMBAR ..........................................................................................xiii DAFTAR SINGKATAN DAN ISTILAH ........................................................ xiv DAFTAR LAMPIRAN ....................................................................................xviii ABSTRAK…………………………………………………………………..…..xx ABSTRACT……………………………………………………………….…….xx BAB I PENDAHULUAN ....................................................................................... 1.1 Latar Belakang Masalah ................................................................................ 1 1.2 Rumusan Masalah ......................................................................................... 8 1.3 Tujuan dan Manfaat Penelitian ..................................................................... 8 1.4 Ruang Lingkup Penelitian ............................................................................. 9 ix SKRIPSI PT SEMPATI AIR… MARSHA ANGELICA TECAS SAKO IR – PERPUSTAKAAN UNIVERSITAS AIRLANGGA 1.5 Tinjauan Pustaka ......................................................................................... 10 1.6 Kerangka Konseptual ................................................................................. 13 1.7 Metode Penelitian ........................................................................................ 16 1.8 Sistematika Penulisan .................................................................................. 18 BAB II BISNIS MILITER DI INDONESIA PASCA KEMERDEKAAN HINGGA AWAL ORDE BARU ...................................................................... 20 2.1 Bisnis Militer Periode Pasca Kemerdekaan 1949-1964 ............................. 20 2.2 Bisnis Militer Periode Awal Orde Baru 1965 ............................................. 26 2.3 Yayasan Kartika Eka Paksi dan PT. Tri Usaha Bhakti .............................. 36 BAB III PT SEMPATI AIR TAHUN 1968-1998 ............................................ 42 3.1 Sejarah dan Perkembangan Sempati Air .................................................... 43 3.1.1 Sempati Air sebagai Maskapai Penerbangan Carter............................ 49 3.1.2 Sempati Air sebagai Maskapai Penerbangan terjadwal ....................... 55 3.2 Manajemen dan Pelayanan Sempati Air .................................................... 65 3.2.1 Sumber Daya Manusia......................................................................... 65 3.2.2 Struktur Organisasi PT. Sempati Air Transport hingga PT. Sempati . 75 x SKRIPSI PT SEMPATI AIR… MARSHA ANGELICA TECAS SAKO IR – PERPUSTAKAAN UNIVERSITAS AIRLANGGA Air ...................................................................................................................... 75 3.2.3 Armada dan Rute Penerbangan PT. Sempati Air ................................ 78 3.2.4 Pelayanan Sempati Air ........................................................................ 86 3.3 Hambatan-Hambatan yang dialami Sempati Air Hingga Mengalami ...... 91 Kegagalan Tahun 1998 ...................................................................................... 91 BAB IV KESIMPULAN .................................................................................... 97 DAFTAR PUSTAKA ........................................................................................ 100 LAMPIRAN ...................................................................................................... 107 xi SKRIPSI PT SEMPATI AIR… MARSHA ANGELICA TECAS SAKO IR – PERPUSTAKAAN UNIVERSITAS AIRLANGGA DAFTAR TABEL Tabel 2. 1 Perusahaan dan Sektor Usaha dibawah Yayasan Kartika Eka Paksi ..................................................................................................................... 35 Tabel 3. 1 Jumlah Rute Penerbangan Maskapai Komersial di Indonesia .... 58 Tabel 3. 2 Jumlah Penumpang Sempati Air 1992-1996 .................................. 59 Tabel 3. 3 Jumlah Karyawan PT Sempati Air ..................................................68 Tabel 3. 4 Jumlah Karyawan PT Sempati Air Kantor Distrik April 1995 ....69 Tabel 3. 5 Tipe dan Jumlah Pesawat Udara yang dimiliki PT. Sempati Air Tahun 1993-1998 .................................................................................................79 xii SKRIPSI PT SEMPATI AIR… MARSHA ANGELICA TECAS SAKO IR – PERPUSTAKAAN UNIVERSITAS AIRLANGGA DAFTAR GAMBAR Gambar 2. 1 Piramida Mobilisasi Anggaran Dana Militer .........................................28 Gambar 2. 2 Liem Sioe Liong (tengah) bersama Sudwikatmono (kiri) dan Presiden Soeharto saat peresmian pabrik Bogasari tahun 1971……………….........................32 Gambar 2. 3 Bob Hasan (baju hitam) bersama Pangeran Bernard dari Belanda dan Soeharto ketika bermain golf pada tahun 1970 ...........................................................33 Gambar 3. 1 DC-3 Dakota milik Sempati Air Transport yang dibeli dari Booker .. 42 Gambar 3. 2 Logo Pertama Sempati Air Transport ....................................................44 Gambar 3. 3 Fokker F-27 Sempati Air Transport .......................................................46 Gambar 3. 4 Sempati Air Transport Tour Operators 1974 ........................................47 Gambar 3. 5 Charter flight Sempati Air Transport ketika tiba di bandara Narita, Tokyo 1975........................................................................................................................48 Gambar 3. 6 Pengoperasian Pesawat Carter Fokker F-27 Tahun 1980-an ...............50 Gambar 3. 8 Logo Baru Sempati Air tahun 1990 dari Hasil sayembara oleh Sempati Setelah Mengganti Nama..................................................................................52 Gambar 3. 9 Operator Pertama dengan Personal IFE ................................................78 Gambar 3. 10 Rute penerbangan domestik Sempati Air dengan SG .........................82 Gambar 3. 11 Pelayanan The Preferred Connection ...................................................84 xiii SKRIPSI PT SEMPATI AIR… MARSHA ANGELICA TECAS SAKO IR – PERPUSTAKAAN UNIVERSITAS AIRLANGGA DAFTAR SINGKATAN DAN ISTILAH ABRI : Angkatan Bersenjata Republik Indonesia APBN : Anggaran Pendapatan dan Belanja Negara BKR : Badan Keamanan Rakyat BTN : Bank Tabungan Negara BUMN : Badan Usaha Milik Negara Cabin crew : awak kabin yang bekerja di dalam pesawat yaitu pramugari/pramugara Carter : Sewa Cockpit crew : Dua orang yang mengemudikan pesawat jarak pendek-jauh yang terdiri dari pilot dan co-pilot : Penerbangan yang akan berhenti atau transit Connecting flight terlebih dahulu di satu bandara lain sebelum menuju langsung ke bandara tujuan Dapernas : Dewan perancang nasional Dephankam : Departemen pertahanan dan keamanan Dharmais : Yayasan dharma bhakti sosial Dakab :Yayasan dana abadi karya bhakti xiv SKRIPSI PT SEMPATI AIR… MARSHA ANGELICA TECAS SAKO IR – PERPUSTAKAAN UNIVERSITAS AIRLANGGA Direct flight : Penerbangan langsung ke bandara tujuan dengan pesawat yang sama, tetapi transit terlebih dahulu tanpa menurunkan penumpang Dry lease : Carter pesawat tanpa awak kabin Executive Lounge : Ruang tunggu yang menyediakan makanan, minuman, dan bacaan Holding company : Perusahaan utama yang merupakan pemimpin dari sekelompok perusahaan. Karena merupakan pemimpin grup, perusahaan bertanggung jawab atas perencanaan, koordinasi, dan pengendalian anak perusahaannya. ICAO : International Civil Organization INACA : Indonesian Air Carriers Association Inkopad : Induk Koperasi Angkatan Darat KNILM : Koninklijk Nederlandsch Indie Luchtuaart Maatschappij KMB : Klein Militaire Brevet KSAD : Kepala Staf Angkatan Darat KSAP : Kepala Staf Angkatan Perang : Sertifikat penghargaan yang diberikan untuk License seseorang atas pencapaiannya setelah menyelesaikan pelatihan atau kursus xv SKRIPSI PT SEMPATI AIR… MARSHA ANGELICA TECAS SAKO IR – PERPUSTAKAAN UNIVERSITAS AIRLANGGA Line maintenance : Perawatan harian pesawat MOU : Memorandum of Understanding NICA : Netherland Indies Civil Administration Non stop flight : Penerbangan yang tidak akan berhenti sebelum tiba di bandara tujuan. ORI : Oeang Republik Indonesia Overhaul : Perawatan pesawat secara keseluruhan/besar dan terjadwal : In flight entertainment yang berfungsi sebagai hiburan Personal IFE di pesawat dengan tujuan agar para penumpang tidak merasa jenuh di dalam pesawat. PHK : Pemutusan Hubungan Kerja Primkopad : Primer Koperasi Angkatan Darat RAN : Regional Aviation Navigation RULBPS : Rapat Umum Luar Biasa Pemegang Saham SAT : Sempati Air Transport Specialized services : Carter pesaat yang tidak untuk umum TKR : Tentara Keamanan
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