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Southeastern Penalty Fare Scheme
Southeastern Penalty Fare Scheme DMC2685 Version 1 2009 Penalty Fare Scheme 2009 1 Introduction 1.1 We, Southeastern, give notice under rule 3.2 of the SRA’s Penalty Fares Rules 2002 that we want to change our penalty fares scheme with effect from 30 April 2009. This document describes our penalty fare scheme for the purposes of rule 3(2)(b). 1.2 Southeastern currently operates a penalty fares scheme because, each year, our passengers make over 130 million journeys and even if only a small percentage of these passengers travel without paying, Southeastern will lose a considerable amount of money. Reducing the number of people who travel without a ticket is not only in the interests of Southeastern, but also in the interests of most fare-paying passengers. Few of us want to subsidise people who avoid paying, and the loss of income due to people travelling without tickets reduces the money available to invest in a better rail service. 1.3 As part of our revenue protection strategy, we have invested in the installation of additional automatic ticket gates, but it is not cost effective to install ticket gates at every station. We have therefore focussed the use of gates at our stations where large numbers of customers travel, especially at the London terminals. Conductors carry out on board ticket checks on longer distance journeys but suburban services operate without a conductor. Also, where station stops are frequent or where the trains are often busy it is not always possible to check every passenger’s ticket between every station. -
Autumn/Winter 2018
Free copy OnFor your Southeastern journeyBoardAutumn/Winter 2018 World in Motion Welcome to our new on-board entertainment Plus service Preparing for winter Station improvements How did your service perform? More exploring Less boring Share good times with Southeastern GroupSave tickets Visit Canterbury and save 1/3 of the cost of an Off-Peak adult ticket when travelling in a group of 3 to 9 people. Book train tickets and see full T&Cs at southeasternrailway.co.uk/waystosave 31081_Southeastern_Value_Design_)nBoard_FP_Canterbury.indd 1 19/10/2018 10:51 On Board. October 2018 – March 2019 Hello, Welcome to the autumn- winter issue of On Board which arrives after a very busy few months here at Southeastern. In this issue we cover our new on-board entertainment system Motion – now available on a Southeastern train near you. We also take a closer look at the £30 million revamp of our train fleet, reveal our favourite hidden gems in Ashford and Margate, and get to grips with the story behind “leaves on the line”. Contents We know that it’s been a tricky year for rail passengers, and this was reflected in the Spring 2018 National Rail Passenger Survey results. We saw our score drop to 75 per cent from a record-breaking 81 per cent the previous year. We’re working hard to get our scores back to where they were and know that punctuality and reliability are what matter most to you. A total of 35 per cent of the survey’s respondents had been delayed – many during the severe winter weather in February and March, which caused significant damage to our trains. -
High Speed Rail in Kent
Transport for Development High Speed Rail in Kent Part 1 – Results from Stage 1 Work Report for Kent County Council In Association With Southeastern April 2008 Document Control Project Title: High Speed Rail in Kent MVA Project Number: C3683000 Document Type: Final Report Directory & File Name: H:\Railair\C3683000 KCC Impacts Of CTRL DS\Deliverables\High Speed Rail In Kent Final Report V2.1.Doc Document Approval Primary Author: David Jowsey Other Author(s): Chris Pownall, Ian Bruce Reviewer(s): James Vickers Formatted by: DJ Distribution Issue Date Distribution Comments 1 14/03/08 JV, CP Internal Review 2 17/03/08 Tim Martin First Draft for comment 3 11/04/08 Tim Martin Final Draft 4 22/04/08 Tim Martin Final Version Part 1 5 30/04/08 Tim Martin Final Version with minor amendments Contents 1Introduction 1.1 1.1 Purpose of Report 1.1 1.2 Structure of Report 1.1 2 High Speed Rail in Kent 2.1 2.1 Introduction 2.1 2.2 Choice of Route 2.1 2.3 Stations 2.2 2.4 Service Specification 2.3 2.5 Integrated Kent Franchise 2.3 3 Rail Commuting from Kent to London 3.1 3.1 Introduction 3.1 3.2 Current Commuting to London 3.2 3.3 Economic Importance of Commuting 3.5 3.4 Kent in a Regional Context 3.8 3.5 Present Day Southeastern 3.11 4 The Attraction of High Speed Services 4.1 4.1 Introduction 4.1 4.2 Service Patterns 4.1 4.3 High Speed Demand Forecasts 4.6 4.4 Individual Station Forecasts 4.12 4.5 Evidence HS1 will attract new people to Kent 4.16 4.6 Attraction of St Pancras 4.19 4.7 Conclusions 4.21 Appendices Part 1 – Results from Stage 1 Work 1 1 Introduction 1.1 Purpose of Report 1.1.1 MVA Consultancy has been appointed by Kent County Council (KCC) to help achieve an understanding and consensus about the changes and opportunities associated with the introduction of High Speed (HS) rail services in Kent. -
Adapting to the Future
Adapting to the future Southeastern Sustainability Report 2018 About us Southeastern has been running the train service between London, Kent and parts of East Sussex since 2006. We operate one of the busiest and most complex networks in the country, including the UK’s only domestic high speed service. Every week we take 1.75 million passengers to where they need to go, by operating 12,500 services across the region. During peak hours, we help around 260,000 passengers travel on our network, and last year we ran an average of 1,759 daily metro, mainline and high speed passenger services into and out of major terminals, which is more than any other National Rail operator. Docklands Light Rail Interchange Southeastern Other operator routes routes 1 2 3 4 5 6 7 8 Ferry Link St Pancras International Southeastern limited Underground Stratford Interchange Farringdon International service routes London Travelcard Zones 1-8 1 City Thameslink Cannon Street Tramlink Interchange Blackfriars Southeastern Greenwich Westcombe high speed route (HS1) Eurostar Interchange Waterloo (Zone 2 & 3) Park Charlton Woolwich Arsenal Abbey Wood Oyster pay as you go area East Charing Cross Southeastern Step free access high speed service routes Loughborough Elephant London Bridge Deptford Maze Hill Woolwich Plumstead Belvedere Erith Slade Limited station call & Castle Dockyard Green (Zone 1 & 2) New Cross Victoria Junction St Johns Southeastern high speed limited Kidbrooke Falconwood Bexleyheath service routes Pay as you go can be used between St Pancras and Stratford International. DenmarkPeckham HillNunhead Rye Lewisham Blackheath Eltham Welling Barnehurst 2 Brixton (Zone 2 & 3) Specific fares apply on this route. -
Select Committee on Future Passenger Rail Services in Kent
Select Committee on Future Passenger Rail Services in Kent October 2008 Contents 1 Introduction 1.1 1.1 Introduction 1.1 1.2 Background 1.1 1.3 The Select Committee 1.1 2 Rail in Kent 2.1 2.1 Introduction 2.1 2.2 Services 2.1 2.3 Fares and Ticketing 2.11 2.4 Trains 2.15 2.5 Stations 2.16 2.6 Regeneration and Development 2.18 2.7 Marketing 2.22 3 Stakeholders 3.1 3.1 Introduction 3.1 3.2 Key Stakeholders 3.1 4 Recommendations 4.1 Appendices Appendix A – Network Rail Improvements Appendix B – National Stations Improvements Programme 1 Introduction 1.1 Introduction 1.1.1 In December 2009 High Speed domestic services will start operating in the County of Kent (including stations within the Medway Council area). The services will use the new High Speed line (HS1) which links the Channel Tunnel with London St Pancras. The new services will result in a significant change in how people use rail in Kent and also alter the image of Kent itself. To maximise the opportunities offered by the new service Kent County Council has been undertaking significant stakeholder consultation. As part of this consultation, the council held a Select Committee on future passenger rail services in Kent. This report is a summary of the key findings and recommendations. 1.1.2 This section describes the background and aims of the Select Committee and provides details on the members of the Select Committee, the witnesses and written representations. 1.2 Background 1.2.1 The aim of the Select Committee was to identify the best rail passenger services for Kent, both in terms of: The immediate benefits of the solution in terms of journey times and improved services to London and around Kent The long term benefits of the solution in terms of the regeneration of Kent and the impacts on the wider rail network and transport in the County. -
IKF ITT Text Pages For
Integrated Kent Franchise Stakeholder Briefing Document January 2005 1 Contents Foreword 2 Summary 3 1. Introduction 4 1.1 Purpose of the Stakeholder Briefing Document 4 1.2 Integrated Kent Franchise term 4 1.3 Franchising timetable and process 4 1.4 Competition and the Office of Fair Trading 5 2. Context 7 2.1 The SRA’s overall strategic objectives and franchising policy objectives 7 2.2 The Rail Industry Review 7 2.3 Community Railways 10 2.4 Scope of the Integrated Kent Franchise 10 2.5 The SRA’s objectives for the Integrated Kent Franchise 11 2.6 The South Eastern franchise 11 2.7 The CTRL and Domestic Services 12 2.8 Feedback to stakeholders 13 2.9 Alternative Tenders 13 2.10 Evaluation 13 3. Base Case Specification 14 3.1 Summary 14 3.2 Bid Inputs 16 4. Priced Options 22 4.1 Option 1 – CTRL DS to Dover Priory 22 4.2 Option 2 – Transfer of services operating west of Tonbridge to a Brighton Main Line operator 22 4.3 Option 3 – Fit out of CTRL DS stations 23 Appendix A – Response to Stakeholder Consultations 24 A1.1 Stakeholder responses 24 A1.2 Specific train service specification alterations 27 Appendix B – Service Level Commitment 2 35 Appendix C – Maps of the IKF franchise area and routes 50 Glossary of terms 57 2 Foreword I am pleased to confirm that the various stages of consultation on the Integrated Kent Franchise service specification have now been completed. A revised Integrated Kent Franchise Invitation to Tender (ITT) has now been issued to bidders, taking into account the feedback received throughout the consultation process. -
The History Story of the Railway At
The History Story of the Railway at Charing Part 1 - Have you ever thought of why trains from Charing go to Victoria, but if you go down the road to Pluckley, they still go to Charing Cross – then read on. The history of the arrival of the railway in Charing is quite a complex story and owes much to a fierce inter- company rivalry between the two competing Kentish railway companies at the time, and particularly their respective warring Chairmen. If you look at the railway map of Kent today, many towns still have duplicate stations and routes with the lines criss-crossing one another – something almost unique for our County – and it was this race to reach every major conurbation in Kent by each of the two companies that lead to the line passing through Charing. This aspect is explored in greater detail towards the end of this work. While this not intended to be a comprehensive history of the railways in Kent, some historical background to the two companies involved and their respective routes is needed so as to set the scene. The South Eastern Railway (SER) If we put to one side the Canterbury and Whitstable railway (opened in 1830), then the first railway to link Kent to London, in fact the very first railway at all in London, was the London and Greenwich (L&G), which was of course in Kent in those days. This company was the initial seed that eventually became the South Eastern Railway. This little line from Greenwich terminated at a rather inconsequential station, high on a viaduct at Tooley Street quite near to one of the only river crossings at the time – London Bridge. -
Focused on Partnership About Us
Southeastern Sustainability Report 2015/2016 Focused on partnership About us Southeastern operates one of the busiest and most complex networks in the country. Predominantly, we operate commuter routes into London with over 185 million passenger journeys made a year. We are unique in that last year we ran an average of 1,755 daily metro, mainline and high speed passenger services into more major terminals than any other National Rail operator. The Southeastern network has seen passenger numbers grow by around 40% since we commenced operating the franchise in 2006 and the success of the railway means that numbers continue to grow. WhereSoutheastern we operate network route map From August 2016 – Charing Cross services start calling at London Bridge, Cannon Street services will not stop at London Bridge until January 2018 Docklands Light Rail Interchange Southeastern Other operator routes routes Ferry Link St Pancras 1 2 3 4 5 6 International Southeastern limited Other operator Underground Stratford Interchange Farringdon International service routes limited service routes 1 City Thameslink Tramlink Interchange Cannon Street Southeastern high speed route (HS1) Blackfriars London Travelcard Eurostar Interchange Waterloo Greenwich Westcombe Zones 1-6 East London Bridge (Zone 2 & 3) Park Charlton Woolwich Arsenal Abbey Wood Erith Charing Cross Southeastern Fastrack Interchange high speed service routes Loughborough Elephant Deptford Maze Hill Woolwich Plumstead Belvedere Slade & Castle Dockyard Green Oyster pay as you go area PLUSBUS through (Zone 1 & 2) New Cross Victoria Junction ticketing available St Johns Southeastern high speed limited Step free access Kidbrooke Falconwood Bexleyheath service routes Pay as you go can be used between St Pancras and Stratford International. -
Kent Route Study Summary
Faster,Faster, busier,busier, fullerfuller BranchBranch lines,lines, commutercommuter lineslines andand Britain’sBritain’s fastestfastest commutercommuter trainstrains LookingLooking forwardforward toto 20242024 andand 20442044 MakingMaking thethe bestbest useuse ofof capacitycapacity ImprovingImproving connectivityconnectivity IntroducingIntroducing newnew technologytechnology South East Route: Kent Area Route Study summary document, March 2017 The railway in Kent plays a vital role in the region’s economy, providing links Greater London ENT REA AP between communities and employment, K A M industry and markets, and conveying essential freight flows supporting the construction sector in London and the Westminster City of London So u Greenwich t South East. L h a w m Bexley a Medway b r W e and k sw t o h Lewisham rth Dartford The rail industry has delivered more trains, Broomlemley y Thanet y Croydon Gravesham longer trains, faster trains and improved s r k Swale u b safety, at the same time as improved T g r andridg oa n e Surrey lli t efficiency and value over the last 20 years. a n Tonbridge MMaaididststoone a and M C Dover Seven Kent Over the next 30 years more and more e people are expected to travel by train, and Tunb ridge Ashford more freight is forecast to come off the W ell road and onto the railway. s Wealden Shepway This presents significant challenges as the Rother trains and network become faster, busier East Sussex and fuller – these challenges and options County Council Hastings to address them are presented in the London Borough Kent Route Lines South East Route: Kent Area Route Study Unitary Authority Line included for reference at www.networkrail.co.uk Borough/District Council Eastbourne Other lines The Route Study process involves produce the updated anticipated passenger New Annual New Annual representatives from the various train growth figures. -
Kent Rail Strategy 2021
Kent Rail Strategy 2021 Consultation Draft September 2020 1 Contents Map of Kent Rail Network ……………………………………………………………… 3 Foreword by Roger Gough, Leader of Kent County Council ………………………. 4 Executive Summary ……………………………………………………………………. 5 1. Introduction ……………………………………………………………………… 7 2. National Rail Policy …………………………………………………………….. 9 3. Kent’s Local Transport Policy …………………………………………………. 15 4. Key Drivers of Demand for Rail Services in Kent ………………..……….… 18 5. Rail Infrastructure Outputs Required in Kent ……………..……………….… 23 6. Rolling-Stock Outputs Required in Kent ……………………………………... 29 7. Rail Service Outcomes Required in Kent ……………………………………. 33 8. Passenger Communications and Station Facilities in Kent ………………... 42 9. Community Rail Partnerships in Kent ………………………………………... 45 10. Rail Freight Services in Kent …………………………………………..…….…49 11. International Rail Services in Kent ……………………………………………. 53 12. Conclusion …………………………………………………………………….… 56 Summary of Recommended Actions …………………………………………………. 58 Glossary of Railway Terminology……………………………………………………... 62 Sources ………………………………………………………………………………….. 63 Tables and Maps ……………………………………………………………………….. 64 Appendix A - Proposed Service Specifications ……………………………………… 65 Front cover image The new Class 800 series produced by Hitachi is one example of a new train design that could provide the bespoke additional fleet which will be required for Kent’s High Speed services. The picture shows a Class 800 train on a test run before entry into service. [source: Hitachi Ltd, 2015] 2 3 Foreword By the Leader of -
Kent County Council Response to the South Eastern Rail Franchise Public Consultation
Kent County Council Response to the South Eastern Rail Franchise Public Consultation County Hall Maidstone May 2017 ACKNOWLEDGEMENTS Frontispiece Class 800 Hitachi High Speed train on delivery from Newton Aycliffe plant, County Durham – a type of High Speed train required for the new South Eastern franchise Growth and Infrastructure Framework, Kent County Council and Medway Council, 2015 Extracts from document demonstrating projected growth in housing and employment in Kent and Medway to 2031 Local Transport Plan 4: Delivering Growth without Gridlock Extract from final draft of LTP4, Transport Strategy Team, Kent County Council Map of Kent Rail Network John Luckcock Picture in response to question 3 (Metro services) Class 707 Siemens Metro train on delivery for the South West Trains franchise – a type of Metro train required for the new South Eastern franchise PowerPoint slides From presentation made by Kent County Council to Chartered Institute of Logistics and Transport – Kent Group, November 2016 Rail Action Plan for Kent Extracts from document published by Kent County Council, April 2011 Thanet Parkway – Artist’s Impression Extract from Kent County Council’s public consultation on new parkway station FOREWORD Kent County Council (KCC) welcomes the opportunity to respond to the Department for Transport’s (DfT) public consultation on the new South Eastern Rail Franchise (SERF). The Council published its ‘Rail Action Plan for Kent’ in April 2011, setting out KCC’s rail policy with a view to informing the next franchise specification. This was how the Council introduced its Rail Action Plan for Kent: “We live in exciting and challenging times. We need to ensure that the right conditions are in place for the economic regeneration and growth that we all want to see in Kent. -
Better Rail Stations 2009
PART D ANNEXES Karlsruhe Tram Train PART D ANNEXES ANNEX A GLOSSARY Access for All DfT disabled access fund to create obstacle-free routes to, from and between trains Assisted Passenger Reservation The industry’s electronic reservation system which provides System (APRS) assured assistance for disabled and mobility impaired passengers who are able to pre-book their journey Association of Community Rail A federation of 50 partnerships to improve local railways and Partnerships (ACoRP) stations. A charity with some funding from DfT, ATOC, Network Rail and the Welsh Assembly Association of Train Operating An unincorporated association owned by its members, the Companies (ATOC) train operating companies (TOCs) CIL Community Infrastructure Levy CIS Customer Information System (screens) City Shuttle Bus links from city rail stations to city centres Community Rail Partnership (CRP) A local community volunteer organisation set up to improve local railways and stations Cycling England The principal pro-cycling lobby group in England DfT Department for Transport Derogation Permission not to comply with a franchise requirement for a specific period of time Disability Discrimination Act The Disability Discrimination Act 1995 required Station (DDA) Facility Owners to make train services accessible to all Disabled Passenger Transport An independent group that provides advice on disabled Advisory Committee (DPTAC) transport issues direct to the Secretary of State for Transport Franchise Agreement The agreement between the DfT and a train company setting out the terms and conditions for operations and service levels Franchised stations Stations which are operated and managed by train companies 90 BETTER RAIL STATIONS 2009 PART D ANNEX GRIP Network Rail’s eight-staged investment approval process.