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2016 Krakow Airport Sustainability Report

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2016 Krakow Airport Sustainability Report 2016 Sustainability Report Photo: Jan Kowalski Sustainability Report Sustainability Report TABLE OF CONTENTS I. Statement by the President of the VII. Environmental Protection 56 Management Board 3 Economic Use of Natural Environment 58 II. About the Company 4 Hazardous and Non-hazardous Waste Management 58 General Information 5 Air 60 Form of Ownership and the Organizational Noise Management 61 Structure 8 Water and Wastewater Management 63 Economic Situation 12 Greenery Management 64 Social Responsibility Strategy 14 VIII. Kraków Airport Employees 65 III. Passenger Traffic and Air Operations at Kraków Airport 16 Employment Data 66 Student Internship Programme “Need Help” 69 Airport Catchment Area 17 Engaging our Employees 70 Statistics 18 Passenger Profile 22 IX. Kraków Airport – a Responsible Animals Travelling by Air 24 Neighbour 73 IV. Infrastructure of Kraków Airport 25 “Supporting our Neighbours” – the Grant Competition 75 Airside Area 26 We Support Culture 77 Terminal 28 We Support Education 78 Auxiliary Infrastructure 31 We Support New Technologies 80 Passenger Facilities 32 X. About this Report 81 Assessment of Airport Services – Airport Service Quality 2016 35 Key Aspects of Reporting – Kraków Airport 82 New KRK Runway 36 Contact 83 V. Relations with Stakeholders 37 XI. Calendar of Events 2016 84 VI. Safety 47 XII. GRI-contents Index 86 Regulatory Compliance 48 Kraków Airport Personnel Training & Exercices 50 Safety during Special Events 52 Air Accidents Caused by Birds 54 Airport Rescue and Firefighting Services 55 First Aid 55 Introduction by the Chairman of the Board | 3 STATEMENT BY THE PRESIDENT OF THE MANAGEMENT BOARD world, truly a strategical point on the strategy document of Kraków Airport map of Małopolska. It is the largest has been in effect. The basis of this regional airport in Poland, both in strategy is to treat the economical, terms of the number of passengers and environmental, and social impact the generated profit. However, further management as equally important. projects and investments are planned, This document provides a structured which will be financed using both the overview of current CSR-related company’s own funds and profits from activities and sets priorities in the the issuance of bonds. implementation of goals of sustain- We would like to present the first so- able development. cial responsibility report in the history Looking back at 2016, one can get the of Kraków Airport. This is also the first impression that it was a truly special Our endeavours were noticed and non-financial report of this type about and busy period of time. Modernisa- acknowledged. Kraków Airport was a regional airport in Poland. tion and expansion of the passenger awarded with the ASQ Award 2016, terminal, various projects in the op- which is a proof of our passengers’ In 2016, when I took on the position of eration zone of the airport, the World satisfaction with the high standard of the President of the Board, I decided Youth Day, or Routes Europe 2016 – the services provided by Kraków Airport. to put emphasis on the fact that an largest European forum of the airline For the first time in history, our airport is a very complex and compli- industry, held in Kraków and hosting airport made its way on to the List of cated organism – many people use the over 1260 participants. The previous Responsible Companies published airport every day, but hardly any are year was also special for the company by Gazeta Prawna, and our activity in aware just how many elements must managing the airport, which celebrated the area of social responsibility was co-operate with each other to ensure its 20th anniversary. acknowledged for the third time in the a constant, safe and proper function- “Responsible Business in Poland. Good ing of the airport. The true value of our The 2016 can also be defined by Practices” report published by Forum airport lies in the work of its employ- several decisions regarding new chal- for Responsible Business. ees, and its relations with our partners lenges for the airport of Kraków. The and the surrounding area. owners of the Company have adopted I hope you will enjoy reading this an investment plan, the most import- Report. This report presents the operation of ant part of which is the construction the company from a broader perspec- of the new runway, which is expected Radosław Włoszek tive, covering not only the business to be fully implemented until 2023. President of the Board issues but also environmental and A complex approach to the manage- of Kraków Airport social issues. We focus on a responsi- ment of entities operating as part ble and complex approach to manage- of the Company's capital group was ment. Never before did we publish that initiated, and the decision regarding much information about our company the Strategy of Kraków Airport's Capital all in one place. In order to make this I am truly thankful to the team tasked Group was made. Analysis of the air report as clear and understandable with the creation of this Report. services market shows that the number as possible, and allow the readers to I realize just how much work and of customers – passengers travelling compare the results of our company commitment was necessary to accom- by plane is increasing. In 2016 we with the results of other entities, its plish this task. Thanks are also due to started working on the Master Plan contents were created in accordance for the Kraków-Balice airport, which is everyone who prepared the data for with the Global Reporting Initiative G4 an expansion of the already adopted the Report, as well as to those who are Standard, the additional advantage of investment plan and which determines guided by their responsibility in their which is the special supplement for the directions for the development of daily work and contribute to the imple- the airline industry. the airport for the upcoming 20 years. mentation of principles of sustainable The airport of Kraków is a link con- development at the airport in Kraków. Since 2016, the social responsibility necting our region with the rest of the G4-1, G4-2, G4-13 Sustainability Report ABOUT THE COMPANY Photo. Sławomir Radwan EPKK Spotters About the Company | 5 GENERAL INFORMATION Photo: Jacek KrawczykPhoto: Jacek Kraków Airport is the largest regional The Kraków-Balice Airport (EPKK) The oldest documents pertaining to airport in Poland. It is located in the is a military airport shared with civil the Airport in Balice date from 1938. south of the country, 11 km west of aviation. Its civil user is the company The beginning of the non-military Kraków, at 241 m above sea level. Międzynarodowy Port Lotniczy im. activity of the airport in Kraków can Jana Pawła II Kraków-Balice sp. z o. o., be traced back to 1964 when the whereas the 8th Base of Military military have granted the future civil Transport Aviation is the military airport operating entity access to an user. area of 10 ha, as well as the neces- sary permissions to use the relevant The total surface area of the military facilities. On February 29th airport is 310 ha, including 27.5 ha 1964, the first landing of a cruise managed by the Board of Kraków plane (PLL LOT) took place. Airport. GPS COORDINATES: N: 50° 4’21” E: 19° 48’21” G4-3, G4-5 Sustainability Report OUR VISION AND OUR MISSION The vision of Kraków Airport is to achieve the highest standards of services comparable to the standards implemented by major European airports. The mission of Kraków Airport – the southern gateway of Poland – is to take the leader spot among the European regional airports by doing its best to provide high-quality services, giving our clients the feeling of satisfaction, and moving towards the goal of a great economic success. COMPANY'S LINE operation of the international border Government (uniform text: Journal of OF BUSINESS crossing at the airport, promoting Laws of 9.10.2017, Item No. 1875). The the city of Kraków and the region, rendering of airport-related services Expansion, modernisation and opera- facilitation of the tourist traffic, and and non-airport services, which tion of Kraków Airport, as well as any in a much broader sense – the perfor- include land leasing, rental of rooms activities related to the air traffic of mance of public tasks, in accordance and advertising spaces, etc. passengers and goods, including the with the Act of 8 March 1990 on Local PRIZES AND AWARDS IN 2016 1/ ASQ Awards 2016 – awarded by work-related practices: Christmas 4/ In 2016 Kraków Airport was Airport Council International for the help campaign for employees, awarded with the title of Patron of first place in the category:Europe – We Support Volunteers – a grant Culture 2015 in the category: Donor. Best Improvement by Region. competition; 5/ The VIP Service was awarded with 2/ The Responsible Business in customer-related issues: Kraków the European Medal for Services by Poland. Good Practices 2016 report Airport mobile application, facilities the Business Centre Club, with the describes 7 practices of Kraków for passengers travelling with support of the Polish Ministry of Airport in three categories: children, a paddock for pets. Foreign Affairs, and with the Honorary Patronage of the European Economic social commitment and devel- 3/ In 2016, Kraków Airport made its and Social Committee. opment of local community: debut on the list of socially respon- We Support Volunteers – a grant sible companies, coming in 7th in the 6/ Kraków Airport Mobile Application competition; Need Help – an intern- ranking of Gazeta Prawna. The activity was awarded in the 9th edition of the ship programme; of Kraków Airport in 2016 has made its Magellan Awards in the category of way into the Ranking of Responsible The Best Tourist Publications in 2016.
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