Productivity BALANCING in the Workplace ACT Meet Clare!
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Edition 1 | 2018 INSIDE... Best Practices FOR RECRUITING & ENGAGEMENT Women-Owned TOP BUSINESSES Secrets of Successful SALES WOMEN WORK/LIFE Productivity BALANCING in the Workplace ACT Meet Clare! Accelerate! Recap At United Road, what makes us different makes us better. As the nation’s premier car-hauling expert, we transport over three million vehicles throughout North America each and every year. And what makes us the best, besides Carhaul Acquisition Expands Our Fleet Size Teamwork, New Investments In Equipment And Our North American Footprintour leading edge technology, industry-best capacity,Will andProduce Significant Positive Impacts Kathleen McCann, CEO Pat Riley, Senior Vice President diverse service offerings? Welcome to our newest team members! This edition of On the Road Our recent Over the coming months, you will see the was intentionally delayed because we wantedOUR to wait and PE shareO thisPLE. acquisition of transfer of truck equipment that is better suited to good news with you: United Road has completed its acquisition of the The Waggoners conduct the business that it was designed to do, carhaul divisionWe of Theinvite Waggoners you toTrucking learn Co. more We are soabout excited tothe women and men Trucking auto resulting in improved productivity and efficiency. welcome such a great group of professionals to our team! transport busi- Day cab quick loaders and high rail units will 2 3 Althoughthat this has make previously the been wheels communicated of United in various Roadways turn. ness expands work in rail ramp and regional locations where they over the last few weeks, it may be helpful to share the highlights of our United Road’s are best suited. Sleeper trucks will be moved to more new and improved United Road. fleet — includ- long-haul operations. Tired, high-maintenance cost First and foremost, we are in a much stronger position to achieve ing contractor units will be retired. We will also add more than 100 our stated mission. With the additional talent, resources, geographic trucks — to an DPF units to existing trucks to ensure California footprint and improved network, we will be better able to earn our impressive size CARB compliance by July 1. customers’ trust through the safe, on-time, damage-free delivery of of nearly 1,800 Kathleen McCann, vehicles. Together, we will achieve our aspirationalContact goal of becomingus today! units. Our goal Mark Anderson Named the supplierChairman and employerand CEO of choice in the finished vehicle logistics industry. is to reduce the average age of trucks in the former Our operating footprints and customer bases complement each other beautifully. We now have net- Waggoners fleet from nearly 10 years to 6 years with Chief Operating Officer work density in the Southeast and South Central United Statesunitedroad.com that matches our penetration in the |Midwest 888.270.5181 the purchase of new vehicles over the next couple and Northeast. Western US capacity will increase as well. Our national sales center will be able to target the years. This will allow us to operate more cost effec- Mark Anderson, our new COO, is a additional market areas, serving new customers and filling our drivers’ empty miles. Our proprietary tech- tively and improve our drivers’ productivity. veteran team player with experi- nology and systems will be rolled out over the next several months. Most importantly, our talented team Working together, we have a lot of work ahead ence in building and integrating will share best practices with each other, gleaned over decades of experience. as we blend these two companies into North Amer- businesses. He most recently In 2014, the United Road family — now 2,100 strong, including our 400+ Owner-Operator partners — ica’s finest auto transport company. It will require served as president and CEO of a will move nearly three million vehicles throughout the US and Canada. We will serve every OEM, the roll out of our OVISS dispatch system as well as national heavy industrial services major remarketed firm, specialty and retail customer and individuals out of more than 75 locations — all the deployment of our TMT maintenance tracking company that serviced the auto, told, more than 10,000 unique customers will rely on our services. We are now the second largest carhauler software into eight new shop locations. This focused energy, paper and other manufac- in North America. effort, along with the deployment of new assets, will turing industries. More important than size, however, is heart. And we now have 2,100 of them, beating strong, for 10,000 provide managers access to load and operational in- Mark has spent his career customers and traveling more than 100 million miles every year. I’m extremely confident that the heart of formation that will assist them in running business leading several multi-dimen- United Road is now, more than ever, driven to deliver! units at peak performance levels. sional businesses with significant Happy New Year to all, and the warmest heartfelt welcome to our newest employees and your families. The new investment in trucks and tracking logistics components, including systems, complemented by our trained maintenance solid waste collection, fuel distribution and OEM personnel, will have a significant impact on reduc- plant services. Mark also has significant finance and ing maintenance costs and a measurable impact business development experience and has worked in in our vehicle CSA points. By having our drivers, competitive, entrepreneurial environments and with contractors and maintenance technicians focusing teams like our own. United Road’s Mission Statement on their responsibilities with pre-trip inspections, Mark will report to Kathleen McCann and We are driven to earn our customers’ trust through the safe, on-time, damage-free following up on discovered deficiencies, and hit- initially work closely with Mike Martin, Senior Vice delivery of vehicles, achieved through leadership, team work and a focus on ex- ting scheduled routine preventative maintenance President, Operations, and Dave Koster, Senior Vice intervals, we will attain a vehicle CSA score that will President, Logistics. Mark, his wife, Maureen, and cellence. We are driven to be the supplier and employer of choice in the finished make all of us proud. their three boys reside in Northville, MI. vehicle logistics industry. United [on the] Road Winter 2014 United [on the] Road Winter 2014 UnitedRoadWinter2014.indd 2-3 2/14/14 5:03 PM Edition 1 | 2018 Inside this issue EDITION 1 | 2018 Published for: COVER STORY Women In Trucking Association 8 Productivity in the Workplace P.O. Box 400 Plover, WI 54467-0400 USA MESSAGES Phone: 1-888-464-9482 www.WomenInTrucking.org 4 Steering Toward Kindness by WIT President & CEO Ellen Voie Published by: MindShare Strategies, Inc. 6 Productivity Hacks to Change Your Life 9382 Oak Ave. by Brian Everett, Editorial Director Waconia, MN 55387 USA Group Editorial Director and Publisher: FEATURE STORIES Brian Everett, ABC 11 Sponsor Spotlight: Truckstop.com 952-442-8850 x201 [email protected] 12 Learn from Top Women-Owned Transportation Businesses Managing Editor: 15 Sponsor Spotlight: Freightliner Trucks Michele Wade 612-309-4527 16 Taking the Temperature of Trucking [email protected] 18 Successful Saleswomen… What’s Their Secret? Editorial Content This Edition: 20 The Work/Life Balancing Act Michele Wade Brynn Elise Everett 22 Sponsor Spotlight: Saia Inc. Carleen Herndon WIT NEWS Advertising Sales: Carleen Herndon 24 2017 Accelerate! Conference & Expo Recap 1-888-464-9482 [email protected] 26 Meet Our 2017 “Influential Woman in Trucking” 27 Engage Encourages Member Networking Production Manager: Nancy LaRoche 28 Join us at “Salute to Women Behind the Wheel” 952-442-8850 x215 [email protected] 29 New Tool Strengthens Professional Development Accounting/Administration/Circulation: 30 Welcome to Clare, WIT’s New Doll Karen Everett 952-442-8850 x203 30 Photo Contest: Clare’s First Road Trip! [email protected] 31 WIT Foundation Awards 16 Scholarships WIT SUPPORTERS 32 Talent & Recruiting Resource Guide © 2018 MindShare Strategies, Inc. All rights reserved. Contents may not be reproduced 34 WIT Partners & Corporate Members by any means, in whole or in part, without the prior written permission of the publisher. 36 WIT Calendar of Events The opinions expressed in this publication are not necessarily those of MindShare Strategies, Inc., nor the Women In Trucking Association. Printed in USA. www.WomenInTrucking.org 3 Greetings from the President & CEO #SteeringTowardKindness For those of you who attended the 2017 Let’s eliminate the frown. Let’s eliminate the Accelerate! Conference & Expo, you might have meanness, the nastiness and the downright heard Admiral Wray speak about leadership anger that’s been spreading like a thick fog over lessons from Baghdad. He encouraged the us. Let’s spread some kindness. audience to take his 30-day challenge. I wel- We’ve created a movement with the hashtag comed the opportunity and promised to report #SteeringTowardKindness. Use it in your social back after a month. media and tell us how YOU are spreading I challenged myself to compliment at least good feelings in your community. Share your one person each day. (I can’t say this was a new experiences in our Engage platform or on our initiative for me, as I’ve been known to give Facebook page. We want to hear from you. promotional swag to the people who clean the Maybe the time has come to turn a corner rest rooms at trade shows, but this time I was on happiness and joy. The negativity in jour- going to make it a focus for a month.) nalism, on social media and even the language There are so many people who work hard often used in public places is so discouraging. Ellen Voie, CAE, President & CEO, Women In Trucking Association, Inc. and are never thanked for their efforts.