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Copyright © 2005 BSD Certification Group All Rights Reserved. All trademarks are owned by their respective companies. Survey comments contained herein are the opinions of individual responders and should be viewed as such. This work is protected by a Creative Commons License which requires Attribution and prevents Commercial and Derivative works. The human friendly version of the license can be viewed at http://creativecommons.org/licenses/by-nc-nd/2.5/ which also provides a hyperlink to the legal code. These conditions can only be waived by written permission from the BSD Certification Group. See the website for contact details. BSD Certification Group (www.bsdcertification.org) ii BSDCG Task Analysis Survey Report July 2005 PREFACE This survey was a significant undertaking and represents the first step in developing certifications for BSD system administrators. Creating the original text and translations required the dedication of many individuals. Taking the survey required a time commitment from all who responded. The BSD Certification Group gratefully acknowledges the efforts of all who volunteered their time and effort and wishes to thank all who completed the survey and who provided many valuable comments and insights. The BSD Certification Group www.bsdcertification.org July, 2005 BSD Certification Group (www.bsdcertification.org) iii BSDCG Task Analysis Survey Report July 2005 Table of Contents Preface..............................................................................................................iii Executive Summary..........................................................................................vi 1 Introduction . .7 1 .1Purpose . .8 1 .2Methodology ......... .8 2 Summary of Findings . .1 1 3 Survey Results: Part I . .1 5 3 .1Answers to Demographic Questions ............................................... .1 5 3 .1.1Languages . .1 5 3 .1.2Countries of Origin . .1 7 3 .1.3Primary Job Role ............................................................ .2 1 3 .1.4BSD Usage ........................................................................... .2 4 3 .1.5Age Group ................................ .2 7 3 .1.6BSD Proficiency ....................................... .2 9 3 .1.7BSD Popularity . .3 2 3 .1.8General Comments on Demographic Questions . .3 5 3 .2Answers to Scenario Questions . .3 7 3 .2.1Number of Certifications . .3 8 3 .2.2Content of Entry Level Exam ............................................. .5 0 3 .2.3Target Audience for Single Exam ........................ .6 1 3 .2.4Possible Certification Tracks . .7 1 3 .2.5General or Specific Knowledge . .7 9 3 .2.6Testing Methodology . .8 9 3 .2.7Test Proctoring Environments ....................................... .99 3 .2.8Availability of Test Translations . .1 06 3 .2.9Exam Name . .1 08 4 Survey Results: Part II . .1 11 4 .1Page 2 General Admin Questions . .1 12 4 .1.1Comment Summaries for Page 2 . .1 13 4 .2Page 3 Files, Filesystems, and Disks ............ .1 19 4 .2.1Comment Summaries for Page 3 . .1 20 4 .3Page 4 Installation . .1 22 4 .3.1Comment Summaries for Page 4 . .1 23 4 .4Page 5 Logging and Archiving . .1 25 4 .4.1Comment Summaries for Page 5 . .1 26 BSD Certification Group (www.bsdcertification.org) iv BSDCG Task Analysis Survey Report July 2005 4 .5Page 6 Network Applications and Networking . .1 28 4 .5.1Comment Summaries for Page 6 . .1 29 4 .6Page 7 Additional Networking . .1 31 4 .6.1Comment Summaries for Page 7 . .1 32 4 .7Page 8 Printing and Boot . .1 33 4 .7.1Comment Summaries for Page 8 . .1 34 4 .8Page 9 Security . .1 35 4 .8.1Comment Summaries for Page 9 . .1 36 4 .9Page 10 Kernel, Upgrading, and Misc. .1 38 4 .9.1Comment Summaries for Page 10 . .1 39 4 .10Page 11 Users, Groups, and Accounts . .1 41 4 .10.1Comment Summaries for Page 11 . .1 42 5 Task Analysis Graphs . .1 43 6 Concluding Remarks . .1 44 BSD Certification Group (www.bsdcertification.org) v BSDCG Task Analysis Survey Report July 2005 EXECUTIVE SUMMARY This report contains the results and analysis of a survey by the BSD Certification Group regarding the creation of a certification for Berkeley Software Distribution (BSD) operating systems, a key Unix variant originally developed at the University of California, Berkeley, in the 1970s and now available through the BSD BSD operating systems run some of the busiest projects- FreeBSD, NetBSD, OpenBSD and sites on the Internet and DragonFly BSD. are well known for their The survey was announced to the public in April of stability, performance, and security. Because of 2005. Over 600 individuals from approximately 60 its attractive licensing, countries responded, spending about an hour of BSD networking code is their time to answer the survey. Their evaluations used in many of the indus- of the tasks needed for excellence in BSD system tries most well known administration, and their comments on certi- software suites including Microsoft, Sun Micro- fications and test methods form the core of the systems, and Mac OS X. report. Section 2, “Summary of Findings”, provides an extended discussion on the survey results. Section 3, “Survey Results: Part I”, contains detailed findings on BSD usage demographics such as job role, age, proficiency, and popularity of the operating system. Further results include answers to various scenario questions such as exam types and content preferences, target audience, testing methodologies, proctoring, and translations. Section 4, “Survey Results: Part II”, presents summarized evaluations of 10 categories of system administration tasks by all responders. Section 5, “Task Analysis Graphs”, cover each question in more detail. Throughout the report, comments by the survey responders indicate an enthusiasm for BSD, and a BSD certification. It is the comments that flavor the report with a strong sense of attachment to BSD. This report is of interest to enterprises and organizations that are con- sidering BSD for current or future projects. For those that already utilize BSD, this report provides extensive insight into everyday system administration tasks. The BSD Certification Group intends to use the report to develop a certification roadmap, including a curriculum, test methods, and timetable. As the certification effort matures, additional information will be available at: www.bsdcertification.org. BSD Certification Group (www.bsdcertification.org) vi BSDCG Task Analysis Survey Report July 2005 1 Introduction The BSD Certification Group was formed in January, 2005, to provide a path to certification of BSD system administration skills. The Group decided.