Information provided by Berlin-Mitte District Office for refugees
Information provided by Berlin-Mitte District Office for refugees – Version 05/2016 -
Contents
Health
Advice centre for people who suffer from disability and cancer P. 1
Advice centre for the promotion of child development P. 2
Advice centre for visually impaired people P. 3
Hygiene and environmental medicine P. 4
Child and Youth Health Service (KJGD) P. 5
Child and Youth Psychiatry Service (KJPD) P. 7
Social Psychiatry Service (SPD) P. 8
Dental service P. 10
Centre for family planning and pregnancy P. 11
Centre for sexual health P. 13
Health care contacts for refugees P. 14
Children and youths Education and family guidance P. 16
Child day-care P. 18
Regional socio-education service, children’s emergency service, contact partners P. 20
School
Enrolment in primary school P. 23
Enrolment in secondary school P. 25
German courses P. 27
Citizen services
Citizen offices P. 29
Registry office P. 31
Housing referral P. 32
Libraries
Berlin-Mitte City Library P. 35
Appendixes
Advice centres (social and legal advice)
Libraries throughout Berlin
Integration pilots
Berlin-Mitte Health Department
Who are we? Advice centre for people suffering from disability and cancer
What do we offer? Advice for adults during office hours and house visits on: Matters relating to disability and illness problems; Assistance with applications (disability pass, care aid, integration support, social benefits); Mediation of self-help groups.
Where can you find us? Haus der Gesundheit Wedding Reinickendorfer Str. 60 b, 13347 Berlin
(030) 9018 - 45066 /-43287 (030) 9018 - 45077 Email: [email protected]
Office hours: Tuesday 9.00am - 12.00pm (noon) Thursday 9.00am - 12.00pm (noon) telephone consultation only for people with restricted mobility
Directions: Metro: U 9 to ‘U-Nauener Platz’
Bus: 327 to ‘Iranische Straße’ or ‘Louise-Schroeder-Platz’ 247 to ‘U-Nauener Platz’
Tram: 50, M 13 to ‘Louise-Schroeder-Platz’
Wheelchair access to the building is available
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Berlin-Mitte Health Department Who are we? Advice centre for the promotion of child development
What do we offer? Specialist and therapeutic diagnostics and assessment for children with delayed development, physical / mental handicaps or for premature babies from birth until beginning school; Comprehensive advice and guidance for parents and carers; Assessment of ‘integration children’, determination of any therapy needs; Individual and group therapy (physio, ergo, logo and music therapy) in special cases.
Where can you find us? Haus der Gesundheit Wedding Reinickendorfer Str. 60 b, 13347 Berlin
(030) 9018 - 45183 (030) 9018 488 - 45183 Email: [email protected]
Office hours: By appointment only.
Directions: Metro: U 9 to ‘U-Nauener Platz’
Bus: 327 to ‘Iranische Straße’ or ‘Louise-Schroeder-Platz’ 247 to ‘U-Nauener Platz’
Tram: 50, M 13 to ‘Louise-Schroeder-Platz’
Wheelchair access to the building is available
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Berlin-Mitte Health Department
Who are we? Advice centre for visually impaired people
What do we offer? Advice to people with visual impairment: Information on possible support in everyday life; Testing optical and electronic visual aids (for improving reading ability); Specialist assessment; Support options for visually impaired children in the family, nursery and school as well as support to parents, teachers, educators and caregivers; Integration and rehabilitation measures.
Where can you find us? Haus der Gesundheit Wedding Reinickendorfer Str. 60 b, 13347 Berlin
(030) 9018 – 45246 (030) 9018 - 45252 Email: [email protected]
Office hours: Monday, Tuesday, Wednesday 8.30am - 3.00pm Thursday 8.30am - 5.00pm Friday 8.30pm - 1.00pm Appointments arranged by telephone enquiry only.
Directions: Metro: U 9 to ‘U-Nauener Platz’ Bus: 327 to ‘Iranische Straße’ or ‘Louise-Schroeder-Platz’ 247 to ‘U-Nauener Platz’ Tram: 50, M 13 to ‘Louise-Schroeder-Platz’
Wheelchair access to the building is available 3
Berlin-Mitte Health Department
Who are we? Hygiene and environmental medicine
What do we offer? Advice on hygiene requirements in accommodation; Accommodation inspections; Information on the tranmission and prevention of infectious diseases; Information and advice in case of head lice and parasites; Contact for reporting infectious diseases pursuant to the Infection Protection Act (IfSG Sections 33-36).
Where can you find us? Rathaus Tiergarten Mathilde-Jacob-Platz 1, 10551Berlin
(030) 9018 - 33208 (030) 9018 - 33254 Email: [email protected]
Directions: Metro: U9 to ‘Turmstraße’
Bus: 245, 101, 123 to ‘Rathaus Tiergarten’; M27, TXL, 187 to ‘U-Turmstraße’
Wheelchair access to the building is available
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Berlin-Mitte Health Department
Who are we? Child and Youth Health Service (KJGD)
What do we offer? Medical examination and consultation until the age of 18, such as: For children and youths without health insurance; For examinations relating to nursery admission, enrolment and immigration; Examination and implementation of preventive medical check-ups where necessary; Advice on vaccinations and their provision; Advice on developmental and health disorders.
Socio-educational advice until the age of 2: Advice on care, nutrition, development and accident prevention in childhood; House visits on the birth of a child; Provision of early help programmes (such as family midwife, parent-child groups); Information regarding statutory benefits and support in cases of financial problems; Crisis intervention and child protection work in cooperation with the Youth Welfare Office.
Where can you find us? The Child and Youth Health Service has two offices in Berlin-Mitte which you can visit.
Office in Wedding and Alt-Mitte: Office in Tiergarten: Gesundheitsamt Rathaus Tiergarten Kinder- und Jugendgesundheitsdienst Kinder- und Jugendgesundheitsdienst Reinickendorfer Str. 60 b, 13347 Berlin Mathilde-Jacob-Platz 1, 10551Berlin
(030) 9018 - 44214 (030) 9018 - 33251 (030) 9018 - 45266 (030) 9018 - 33305 Email: [email protected] Email: [email protected]
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Berlin-Mitte Health Department
Office hours: Please enquire by telephone.
Directions Directions Office in Wedding and Alt-Mitte: Office in Tiergarten: Metro: Metro: U 9 to ‘U-Nauener Platz’ U9 to ‘Turmstraße’
Bus: Bus: 327 to ‘Iranische Straße’ or ‘Louise- 245, 101, 123 to ‘Rathaus Tiergarten’; Schroeder-Platz’; M27, TXL, 187 to ‘U-Turmstraße’ 247 to ‘U-Nauener Platz’
Tram: 50, M 13 to ‘Louise-Schroeder-Platz’
Wheelchair access to the buildings is available.
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Berlin-Mitte Health Department
Who are we? Child and Youth Psychiatry Service (KJPD)
What do we offer? Medical and psychological advice and examination for parents and their children, in relation to: Mental or developmental disorders and behavioural problems; Support in overcoming acute mental conditions; Support in initiating suitable assistance pursuant to the Social Security Code.
Where can you find us? Rathaus Tiergarten Mathilde-Jacob-Platz 1, 10551 Berlin
Registration: Ms Grundmann / Ms Werner (030) 9018 - 33241 /-33242 (030) 9018 - 32306 Email: [email protected]
Office hours: Telephone hours Monday to Friday 10.00am - 2.00pm
Open office hours Thursday 3.30pm - 6.00pm
Directions: Metro: U9 to ‘U-Turmstr.’
Bus: 245; 101, 123, to ‘Rathaus Tiergarten’ M27, TXL, 187 to ‘U-Turmstr.’
Wheelchair access to the building is available
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Berlin-Mitte Health Department
Who are we? Social Psychiatry Service (SPD)
What do we offer? Crisis intervention and emergency psychiatric care including accommodation pursuant to the Act for the Psychologically Ill (PsychKG) in the case of acute danger to themselves or others; Advice and initiation of measures for integration support at the responsible authority (the responsible authority is partly determined by the birth month of the head of the household: Berlin-Mitte is responsible for the month of January).
Where can you find us?
The Social Psychiatry Service has two offices in Berlin-Mitte which you can visit.
Office in Wedding: Office in Tiergarten: Haus der Gesundheit Wedding Rathaus Tiergarten Reinickendorfer Str. 60 b, 13347 Berlin Mathilde-Jacob-Platz 1, 10551 Berlin Registration: 2nd floor, room 223 Registration: Ground floor, room 21
(030) 9018 - 45212 (030) 9018 - 33268 (030) 9018 488 - 45212 (030) 9018 - 33248 Email: Email: [email protected] [email protected]
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Berlin-Mitte Health Department
Office hours: Office hours: Telephone hours Telephone hours Monday - Friday 8.00am - 4.00pm Monday - Friday 8.00am - 4.00pm
Open office hours Open office hours Tuesday 9.00am - 12.00pm Tuesday 9.00am - 12.00pm (noon) (noon) Thursday 2.00pm - 4.00pm Thursday 2.00pm - 4.00pm
Directions to office in Directions to office in Wedding: Tiergarten: Metro: U 9 to ‘U-Nauener Platz’ U-Bahn: U9 to ‘Turmstraße’ Bus: 327 to ‘Iranische Straße’ or
‘Louise-Schroeder-Platz’; Bus: 247 to ‘U-Nauener Platz’ 245, 101, 123 to ‘Rathaus Tiergarten’;
Tram: M27, TXL, 187 to ‘U-Turmstraße’ 50, M 13 to ‘Louise- Schroeder-Platz’
Wheelchair access to the building is available
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Berlin-Mitte Health Department
Who are we? Dental Service
What do we offer? Dental advice for children and youths (no dental treatment).
Where can you find us? Haus der Gesundheit Wedding Reinickendorfer Str. 60 a, 13347 Berlin
(030) 9018 - 45193 (030) 9018 - 45135 Email: [email protected]
Office hours: By appointment only.
Directions: Metro: U 9 to ‘U-Nauener Platz’
Bus: 327 to ‘Iranische Straße’ or ‘Louise-Schroeder-Platz’ 247 to ‘U-Nauener Platz’
Tram: 50, M 13 to ‘Louise-Schroeder-Platz’
Wheelchair access to the building is available
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Berlin-Mitte Health Department
Who are we? Centre for family planning and pregnancy
What do we offer? Medical advice on family planning methods; Cost coverage for contraception upon proof of low income; Examination and prescription of contraception for women with no health insurance; Medical support and examination of pregnant women with no health insurance; Advice and help for pregnant women in medical, social and financial matters; Psycho-social support and application for allowances during pregnancy; Advice in pregnancy conflict with the issuance of proof of counselling pursuant to Section 219 of the German Penal Code and advice on matters of confidential birth.
Where can you find us? Ruheplatzstr. 13, 13347 Berlin
(030) 9018 - 44235 (030) 9018 - 44220 Email: [email protected]
Office hours: Monday 2.00pm - 6.00pm Tuesday 9.00am - 12.00pm (noon) Thursday 9.00am - 12.00pm (noon)
By appointment only for: Medical advice and examination (030) 9018 - 44235 Pregnancy advice (030) 9018 – 44115 Advice in pregnancy conflict (030) 9018 – 44115
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Berlin-Mitte Health Department
Directions: Metro: U6, U9 to ‘U-Leopoldplatz’
Bus: 120, 147, 221, 247, 327 to ‘U-Leopoldplatz’
Wheelchair access to the building is available
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Berlin-Mitte Health Department
Who are we? Centre for sexual health
What do we offer? Anonymous HIV tests; only with appointment by phone Counseling on sexually transmitted infections and safer sex; if applicable STI tests and treatment
Where can you find us? Potsdamer Str. 65, 10785 Berlin
(030) 2 63 96 69 30 (030) 2 63 96 69 50 Email: [email protected]
Office hours: Monday 12.00pm (noon) - 3.00pm Tuesday, Thursday 3.00pm - 6.00pm Friday 9.00am - 12.00pm (noon)
Directions: Metro: U1 to ‘U-Kurfürstenstr.’ U2 to ‘U-Bülowstr.’
S-Bahn train: S1, S2, S25 to ‘Potsdamer Platz’
Bus: M48, M85 to ‘Lützowstr./Potsdamer Str.’
Wheelchair access to the building is available
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Your Berlin-Mitte Health Authority provides you helpful information.
Healthcare contacts for refugees
1. Emergency and rescue services
Ambulance service: 112 On-call service of statutory health insurance physicians: 31 00 31 Paediatric on-call service: 31 00 31 Dental emergency service: 89 004 333 Pharmacy emergency service: 0800 00 22 833 Central midwife service: 21 427 71 First-aid stations: http://www.gesundheitsberater- berlin.de/kliniken/klinikalltag/berliner- rettungsstellen
2. Medical Point LAGeSo with clearing centre for traumatised refugees Monday - Friday 9am - 6pm Turmstr. 21 House M (formerly Median Klinik); 10559 Berlin, tel. 0173/3872958
3. Doctor search
Search facility according to specialist field, district and language: https://www.kvberlin.de/60arztsuche/detailsuche.html
List of doctors for treatment with the green treatment certificate: http://www.aerztekammer- berlin.de/40presse/15_meldungen/00121a_Arztlisten_Bezirke/Mitte.pdf (Please enquire by telephone in advance whether treatment is provided with the green treatment certificate.)
Dentist search: https://www.kzv- berlin.de/fileadmin/user_upload/Bildmaterial/ Auslandsabkommen/Zahnarztpraxen_Behandlungsschein.pdf (Please enquire at the practice by telephone in advance.)
Midwife search: https://www.berliner-hebammenverband.de/hebammensuche.html
List of medical practices http://www.aerztekammer- berlin.de/40presse/15_meldungen/00121a_Arztlisten_Bezirke/Mi tte.pdf
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4. Psychosocial support
Care centre for victims of torture (with a department for children and youths) Health and Social Centre (GSZ) Moabit House K, stairway C, 3rd floor Turmstr. 21, 10559 Berlin –Tiergarten, tel. (030) 30 39 06 -0, www.bzfo.de
XENION Psychosoziale Hilfen für politisch Verfolgte e.V. [Psychosocial Support for the Politically Persecuted] Paulsenstr. 55/56, 12163 Berlin-Steglitz, tel. (030) 323 29 33, www.xenion.org psychological counselling, social advice, psychotherapies
Psychiatric institutional outpatient department of the Clinic for Psychiatry and Psychotherapy / Charité Campus Mitte Acute consultation for refugees Charitéplatz 1, 10117 Berlin (on campus: Bonhoefferweg 3), tel. (030) 450 517 095 Tuesday 11am - 1pm (Arabic, Farsi, English)
Centre for Intercultural Psychiatry and Psychotherapy (ZIPP) Clinic for Psychiatry and Psychotherapy Charité Campus Mitte Charitéplatz 1, 10117 Berlin, tel. (030) 450 517 095 Monday - Friday 8.30am - 4.30pm
Psychiatric institutional outpatient department / St. Hedwig’s Hospital Große Hamburger Straße 5–11; 10115 Berlin, Haus Josef; 5th floor, tel. (030) 23 110, email: [email protected] Open consultation hours: Monday, Tuesday, Thursday: 2pm - 4pm; Wednesday, Friday: 1pm - 2.30pm Consultation hours in English/Arabic, please call to arrange an appointment
Clinic for Child and Youth Psychiatry, Psychotherapy and Psychosomatic Medicine / Vivantes Clinic Friedrichshain Consultation hours for refugee children and youths Landsberger Allee 49, 10249 Berlin, registration: (030) 130238011 Wednesdays 9am – 11am (Arabic, Kurdish and Farsi alternating weekly)
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Youth office Education and family guidance
Who are we? We are an education and family guidance centre and work together with teams of qualified psychologists as well as child and family therapists. You can turn to us if you are worried about your child or feel overburdened. These situations may include, for example, if your child has trouble sleeping, has nightmares, is developing fears, can no longer be left alone and is quick to cry.
What do we offer? We support parents, children and families in all matters and with all mental problems which affect children or parents; We offer counselling, diagnostics and short-term therapeutic support, particularly in crisis situations and after traumatic and dramatic events (asylum, war etc.).
Our service is free and confidential. All parents and families which live in Berlin-Mitte or are housed in refugee centres may use our service.
Where can you find us? Education and family guidance centres can be found at three addresses in Berlin- Mitte. Centre in Wedding Erziehungs- und Familienberatung Schulstraße 101, 13347 Berlin
(030) 9018 - 45400 (030) 9018 - 45477 Email: [email protected]
Directions: Metro: U9 to ‘Nauener Platz’
Bus: 247, 327 to ‘Nauener Platz’
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Youth office Education and family guidance
Centre in Moabit Erziehungs- und Familienberatung Turmstr. 75, 10551 Berlin
(030) 9018 34614 (030) 9018 34646 Email: [email protected]
Directions: Metro: U9 to ‘Turmstraße’
Bus: 245, 101, 123 to ‘Rathaus Tiergarten’ M27, TXL, 187 to ‘U-Turmstraße’
Centre in Gesundbrunnen Erziehungs- und Familienberatung Grüntaler Straße 21, 13357 Berlin
(030) 9018 - 45350 (030) 9018 - 45331 Email: [email protected]
Directions: Metro: U8 to ‘Pankstraße’
S-Bahn train: S1, S2, S 25, S 41, S 42 to ‘Gesundbrunnen’
Tram: M 13, M 50 to ‘Grüntaler Straße’
Open times for all centres: Tuesday 9.00am - 11.00am Thursday 4.00pm - 6.00pm
Guidance is only partly available in English; French is only available at the centre at Turmstr. 75. Please bring a language mediator with you or contact us (in German or English) if you would like us to arrange a language mediator.
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Youth office Child nursery and after-school club
Child-care programmes
Nursery (‘Kita’): Nursery attendance complements the education and upbringing a child receives in the family and has a positive effect on the child’s linguistic and social development. Educational staff in nurseries look after children aged from 6 months to 6 years.
Supplementary child-care at primary schools (after-school club):
Children who attend a primary school also have the option to utilise supplementary child-care at an after-school club. Here, children play and learn with each other, and they may also eat lunch together.
The following child-care modules are available:
Early (6.00am to 7.30am) Afternoon (1.30pm - 4.00pm) Late (4.00pm - 6.00pm)
In order to receive a place for your child at a nursery, in day-care or at an after- school club, you first have to apply for a voucher from the youth office.
Where can you find us? Karl-Marx-Allee 31, 10178 Berlin
Contact partners: For nursery and after-school club vouchers: Ms Kehl (030) 9018 - 23548 (030) 9018 - 488 23548 Email: [email protected]
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Youth office Child nursery and after-school club
For finding a nursery place: Ms Zepke / Ms Lubrich (030) 9018 - 22375/-23342 (030) 9018 - 488 22375 Email: [email protected], [email protected]
Office hours for all departments: Tuesday: 9.00am - 12.00pm (noon) Thursday: 2.00pm - 6.00pm
Please bring a language mediator along to your appointment.
Directions: Metro: U5 to ‘Schillingstraße’
Tram: M5, M6, M8 to ‘Büschingstraße’
Wheelchair access to the building is available
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Youth office Regional socio-educational service
Socio-educational advice and supportive assistance for families Sometimes parents need advice regarding the concerns and issues they have with their children. Sometimes the situation in the family is so difficult that they also need outside help. In these situations families, children and youths are able to turn to the regional socio-educational service in Berlin-Mitte.
What do we offer? Mediation in conflict situations; Professional guidance relating to problems in raising children as well as in legal family conflicts; Information on further appropriate assistance in child raising as well as on psychological support options; Mediation of suitable programmes; Child protection assistance for affected families.
Where can you find us?
Points of contact for refugee families from non-EU countries:
Central day service Moabit day service Karl-Marx-Allee 31, 10178 Berlin Mathilde-Jacob-Platz 1, 10551 Berlin
(030) 9018 - 21138 (030) 9018 - 34342 (030) 9018 - 24138 (030) 9018 - 34313
Directions: Directions: Metro: Metro: U 5 to ‘Schillingstraße’ U9 to ‘Turmstraße’
Tram: Bus: M5, M6, M8 to ‘Büschingstraße’ 245, 101, 123 to ‘Rathaus Tiergarten’; M27, TXL, 187 to ‘U-Turmstraße’
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Youth office Regional socio-educational service
Gesundbrunnen day service Wedding day service Grüntaler Straße 21, 13357 Berlin Schulstraße 101, 13347 Berlin
(030) 9018 - 45355 (030) 9018 - 45473 (030) 9018 - 45331 (030) 9018 45460
Directions: Directions: Metro: Metro: U8 to ‘Pankstraße’ U9 to ‘Nauener Platz’
Tram: M 13, M 50 to ‘Grüntaler Straße’
S-Bahn train: S1, S2, S25, S41, S4 to ‘Gesundbrunnen’
Opening hours of all day services: Monday, Tuesday, Wednesday 9.00am - 3.00pm Thursday 12.00pm (noon) - 6.00pm Friday 9.00am - 2.00pm
Berlin-Mitte child protection crisis service (030) 9018 - 255555 Monday to Friday 8.00am - 6.00pm
Berlin child protection hotline (030) 61 00 66
Child and youth emergency service (030) 61 00 61
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Youth office Regional socio-educational service
Contact partners for unaccompanied minor refugees: Ms Arnold, Ms Grabiger Schulstr. 101, 13347 Berlin
(030) 9018 – 45466, /- 45458 (030) 9018 - 48845466, /- 458 Email: [email protected]; [email protected]
Contact partners for immigrated and refugee families from EU countries: Ms Stratmann, Ms Kotschetkow Grüntaler Str. 21, 13357 Berlin
(030) 9018 - 45318, /- 45379 (030) 9018 - 48845318 Email: [email protected]; [email protected]
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Berlin-Mitte Education Authority
Information on school registration in primary school
Primary school attendance Up to the age of 7, your child will generally be educated in the first phase of schooling. This means your child will attend the ordinary lessons which German children also attend.
What is a welcome class? Your child will be taught in a welcome class between the ages of 8 and 11. As part of a welcome class, your child will learn German and be prepared for ordinary school lessons.
Where do I register my child? Registration is accepted at the relevant primary school. You can find out which school this is at the nearest primary school and from Berlin-Mitte Education Authority.
Please bring along the following documents, if available, for registration: Identity documents; Registration confirmation or proof of current residence (such as a rental agreement, LAGeSo certificate); Certificates (only for presentation at the school).
As parents, you are obligated to have your child examined by a school doctor before commencing school. You can find out when the appointment is at the primary school or from the coordination office for primary schools. This coordination office will also allocate a school place for a welcome class.
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Berlin-Mitte Education Authority
Contact partners (For further questions; please register at the relevant primary school)
Berlin-Mitte District Office Education Authority Karl-Marx-Allee 31, 10178 Berlin Room 340/341
Office hours: Monday and Tuesday 9.00am - 12.00pm (noon) Thursday 3.00pm - 6.00pm
(030) 9018 - 26112 / -26018 (030) 9018 - 26001 Email: [email protected]
Directions: Metro: U5 to ‘Schillingstraße’ Tram: M5, M6, M8 to ‘Büschingstraße’
Contact partner for questions relating to welcome classes (children between 8 - 11 years of age) Coordination office for welcome classes (on behalf of the school authority)
Ms Vogt (030) 9018 - 33431 (030) 9018 - 33430 Email: [email protected]
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Berlin-Mitte Education Authority
Information on school registration in secondary school
At what age does your child attend secondary school? Secondary school is generally for children aged between 12 and 17. Your child will attend a welcome class there.
What is a welcome class? As part of a welcome class, your child will learn German and be prepared for attending ordinary lessons.
Where can you register your child? Registrations are generally accepted at Berlin-Mitte Education Authority.
Please bring along the following documents, if available, for registration: Identity documents; Registration confirmation or proof of current residence (such as a rental agreement or LAGeSo certificate); Certificates (only for presentation at the school).
You can arrange an appointment for examining your child’s level of German at the Education Authority. The examination is conducted at the coordination office at Albert-Gutzmann School. The coordination office allocates school places. There you can also arrange an appointment for the obligatory check-up by the school’s doctor.
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Berlin-Mitte Education Authority
Where can you find us? Berlin-Mitte District Office Education Authority Karl-Marx-Allee 31, 10178 Berlin Room 340/341
Office hours: Monday and Tuesday 9.00am - 12.00pm (noon) Thursday 3.00pm - 6.00pm
(030) 9018 – 26112 / -26018 (030) 9018 - 26001 Email: [email protected]
Directions: Metro: to ‘Schillingstraße’
Tram: M5, M6, M8 to ‘Büschingstraße’
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Berlin-Mitte Adult Education Centre German courses for refugees1
Who are we? Berlin-Mitte Adult Education Centre (Volkshochschule) is a public further educatio institution. We are recognised supporters of integration courses and carry ou hundreds of language courses at all levels each year, thereby preparing our cours participants for the recognised German examinations.
German courses for refugees Our German courses for refugees encompass 400 hours of teaching and end with recognised final examination at language level A1 or A2. They are divided into modules, each comprising 100 hours of teaching. The participants are provided th lesson material in the course.
Who can attend the courses? Refugees and asylum seekers as well as people with a residence permit fo humanitarian reasons who
have no entitlement to participating in another publicly funded, free German course (such as the integration course or ESF-funded courses); are no longer of school age; are registered in Berlin.
What documents do I need for registration? In order to register for either course: Residence permit; Registration certificate.
1 Supported as part of a special programme by the Senate of Berlin. 27
Berlin-Mitte Adult Education Centre German courses for refugees
Registration and advice: Pohlstraße 60/62 Antonstraße 37 10785 Berlin 13347 Berlin Room 132 Room 103
Office hours: Office hours: Tuesday 1.00pm - 3.00pm Monday 12.00pm (noon) - 4.00pm http://ftp.berlinonline.de/vhs-mitte/
Directions to the Pohlstraße 60/62 office: Metro: U1 to ‘Kurfürstenstraße’ U2 to ‘Bülowstraße’
The refugee courses are offered throughout Berlin by all adult education centres. You can find the opening hours for registration and advice at all adult education centres in Berlin online at: http://www.berlin.de/vhs/kurse/deutsch-integration/beratung/
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Office for Citizen Services
What do we offer? Registration, deregistration and re-registration; Registration certificates; Application for a certificate of good conduct; Attestations; Application for a driving licence; Vehicle registration; Issuance (extension) of Berlin passes; Issuance of residence permits; Provision of key information; Provision of forms; Sale of holiday passes; Advice in housing allowance matters ( ONLY at the premises in Wedding).
Please arrange an appointment: By telephone: 030 115, or Online at http://service.berlin.de/terminvereinbarung/ Arrange an appointment by scanning the code:
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Office for Citizen Services
Where can you find us?
Berlin-Mitte offers an Office for Citizen Services at three locations.
Wedding office Tiergarten office Central office Osloer Str. 36, Rathaus Tiergarten Rathaus Mitte 13359 Berlin Mathilde-Jacob-Platz 1, Karl-Marx-Allee 31, 10551 Berlin 10178 Berlin
Office management: Mr Office management: Ms Office management: Mr Milde Kern Blank
(030) 9018 - 47666 (030) 9018 - 23421 (030) 9018 - 32611 (030) 9018 488 - 47666 (030) 9018 - 23060 (030) 9018 - 32072 Email: Email: Email: burkhard.milde@ba- Ilona.kern@ba- hans-juergen.blank@ba- mitte.berlin.de mitte.berlin.de mitte.berlin.de
Directions to Wedding Directions to Tiergarten Directions to central office: office: office:
Metro: Metro: Metro: U8, U9 to ‘Osloer Str.’ U9 to ‘Turmstr.’ U5 to ‘Schillingstr.’
Bus: Bus: Tram: 125, 128, 150, 255 to 101, 123, 245, M 27 to M5, M6, M8 to ‘Osloer Str.’ ‘Rathaus Tiergarten’; ‘Büschingstr.’ 101, M27, TXL to Tram: ‘Turmstr.’ M13, 50 to ‘Osloer Str.’
Information desk opening times of all three Offices for Citizen Services: Monday, Tuesday 8.00am - 3.00pm Wednesday, Friday 7.00am - 2.00pm Thursday 11:00am - 6.00pm
Wheelchair access to the buildings is available
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Office for citizen services
Registry office
What do we offer? Certification of children born in Berlin-Mitte (submission of passport, birth certificate and marriage certificate / marriage contract where applicable is absolutely necessary); Registration of marriages if at least one of the betrothed is a resident in Berlin-Mitte. (Passport and civil status documents are absolutely necessary); Certification of deceased people in Berlin-Mitte. (Submission of passport / passport replacement papers is necessary).
Where can you find us? Standesamt Mitte Parochialstr. 3, 10179 Berlin
Office hours: Registration of births and deaths Monday, Tuesday 9.00am - 12.30pm Thursday 9.00am - 12.30pm and 3.00pm - 6.00pm
Registration of marriages and registration of civil partnerships Monday 9.00am - 12.30pm Tuesday 9.00am - 12.30pm
Please arrive before 8.00am due to the limited availability of appointments!
Directions: S-Bahn train: S5, S7, S75, S9 to ‘S-Jannowitzbrücke’ or to ‘S-Alexanderplatz’
Metro: U2 to ‘U-Klosterstrasse’ U8 to ‘U-Jannowitzbrücke’ U8, U5 to ‘U-Alexanderplatz’
Bus: M48, 248 to ‘Berliner Rathaus’ TXL, 100, 200 to ‘S+U Alexanderplatz’
Wheelchair access to the building is available
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Berlin-Mitte Social Welfare Office
Information on accommodation If you do not yet live in your own flat, the Social Welfare Office will check whether you can stay in your current accommodation. Where this is not possible, the Social Welfare Office will endeavour to find suitable accommodation for you. It is often the case that even we are only able to offer you emergency accommodation. This is usually of a very basic standard. Although it can be difficult, we therefore kindly ask that you try to find your own flat independently. Thank you for your understanding in this matter!
Assistance in searching for a flat We would like to help you find a flat. That is why we are working together with the association EJF. If you wish, the EJF shall provide you with advice in your native language regarding how you can find a flat in Berlin.
There are also a great number of volunteers who wish to help you find a flat, furnish it and answer any questions you may have about your new home. The volunteers have been reviewed by the District Office and prepared for this task.
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Berlin-Mitte Social Welfare Office
Please submit to Berlin-Mitte Social Welfare Office!
Yes, I would like to receive assistance from EJF in searching for accommodation. The EJF may call me or send me an email in this regard. Yes, I would like the District Office to put me in contact with volunteers. The volunteers may call me or send me an email in this regard. My Name: ______My telephone number: ______My email address: ______
Where can you find us? Rathaus Wedding Müllerstr. 146, 13353 Berlin
Email: [email protected] Office hours: Monday, Tuesday and Thursday 8.30am - 12.00pm (noon)
Directions: Metro: U6, U9 to ‘Leopoldplatz’
Bus: 120 to ‘Rathaus Wedding’ 120, 142, 221, 247, 327 to ‘Leopoldplatz’
Wheelchair access to the building is available
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The Berlin-Mitte City Library welcomes you
The Berlin-Mitte City Library provides books, films, music, newspapers and journals for use at the library or for rental, including many resources for language learning and multi-lingual media.
The use of work stations, Internet PCs, Wi-Fi and downloads is also free of charge.
Currently even more language courses, illustrated dictionaries and games are being purchased that are particularly helpful for learning German.
In order to help you quickly find media that you will find useful in starting your new life in Germany, we have set up a ‘welcome shelf’ in all the libraries. Additional tips and interesting links can be found at http://www.berlin.de/stadtbibliothek- mitte/angebote/angebote-fuer-fluechtlinge/
Registration for library use
New registration and usage conditions now apply to asylum seekers in the public libraries of Berlin.
People who do not yet have an official registration certificate only require their residence permit or their accommodation certificate issued by the processing centre in order to receive a library card:
The library card is valid for three months. The validity of the card can be extended.
The library card can be used to borrow up to 10 items at the same time free of charge.
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Berlin-Mitte City Library
Central Library Hansa Library* Philipp-Schaeffer Altonaer Str. 15, 10557 Berlin Brunnenstr. 181, 10119 Berlin Tel. 030 901 83 21 56, Tel. 030 901 82 44 44, [email protected] [email protected] U9 to ‘Hansaplatz’; ‘S Tiergarten’, ‘Bellevue’ Mon, Fri 1.00pm - 7.30pm, U8 to ‘Rosenthaler Platz‘ Mon-Fri 10.00am - 7.30pm, Tue, Wed, Thu 12.00pm (noon) - 6.00pm Sat 10.00am - 2.00pm
Library at Luisenbad* Kurt-Tucholsky Library Travemünder Str. 2, 13357 Berlin, (Supported by: Moabiter Ratschlag e. V.) Tel. 030 901 84 56 10, Rostocker Straße 32,10553 Berlin [email protected] Tel. 030 39 48 02 64 U8 to ‘Pankstraße’; U8, U9 to ‘Osloer Straße’ U9 to ‘Birkenstr.‘, ‚S Beusselstraße‘ Mon-Thu 12.30pm (noon) - 6.00pm Mon-Fri 10.00am - 7.30pm, Sat 10.00am - 2.00pm
Schiller Library with @hugo- Tiergarten Süd Library* Jugendmedienetage (youth media floor)* Lützowstraße 27, 10785 Berlin, Müllerstr. 149, 13353 Berlin Tel. 030 23 00 30 88, Tel. 030 901 84 56 83, [email protected] [email protected] U1 to ‘Kurfürstenstraße’ U6, U9 to ‘Leopoldplatz’ Mon, Tue, Thu 12.30pm (noon) - 6.00pm Mon-Fri 10.00am - 7.30pm, Sat 10.00am - 2.00pm
Bruno-Lösche Library * Perleberger Str. 33, 10559 Berlin, Mobile Library Tel. 030 901 83 30 25, Tel. 030/9018-45499 [email protected] U9 to ‘Birkenstr.’; ‘S Westhafen’; Bus M27 * wheelchair access Mon-Fri 10.00am - 7.30pm, Sat 10.00am - 2.00pm www.stadtbibliothek-mitte.berlin.de www.facebook.com/stb.mitte
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The Integration Office provides helpful information1:
Information centres for asylum and residence procedures as well as social advice (free of charge)
1. In Berlin-Mitte:
BBZ - Advice centre and support centre for young refugees and migrants Turmstr. 72, 4th floor, 10551 Berlin; http://www.bbzberlin.de/
Residence and social advice for asylum seekers from Syria: Sebastian Muy; Anna Schmitt Tel.: (030) 666407-21 Email: [email protected]; [email protected] Office hours: Mondays from 10am - no appointment necessary Tuesdays from 10am - advice on family reunification only. Further consultation times by appointment only!
Advice for minor and unaccompanied minor refugees: Aylin Güngör; Irfan Kizgin (social worker): [email protected]; [email protected] Kirsten Dieckmann (child and youth psychologist): [email protected] Tel.: 030 666 407-21 Office hours: Thursday 10am - 2pm - no appointment necessary. Further consultation times by appointment only.
Berliner Zentrum für Selbstbestimmtes Leben e.V. [Berlin Centre for Self-Determined Life] Advice for refugees with disabilities and elderly refugees, Gustav-Adolf- Straße 130, 13086 Berlin Eva Gebel-Martinetz ; Tel.: (030) 44 32 74 15, [email protected] Ulrich Hundt, Tel.: (030) 44 32 74 13, [email protected] Tel.: (030) 44 05 44 24; Fax: (030) 44 05 44 26
Centre for Migration Services and Refugee Support at the Behandlungszentrum für Folteropfer e.V. [Care Centre for Victims of Torture]; http://www.migrationsdienste.org/ Ms Saborowski: [email protected] Tel.: (030) 30 39 06 -54 Office hours: Telephone consultation only! Tuesdays 3pm - 5pm (also available in English)
1 The listings are not exhaustive!
AWO Centre for Migration and Integration Migration advice for adult immigrants and social advice; https://www.awoberlin.de/Zentrum-fuer-Migration-und-Integration-859817.html Stettiner Straße 12, 13357 Berlin (Wedding) Tel.: (030) 666439-0; Fax: (030) 666439-10 Office hours: Mondays 10am - 1pm - telephone consultation only! Thursdays 1pm - 5pm
2. Throughout Berlin
Kontakt –und Beratungsstelle für Flüchtlinge und Migrant*innen e.V. [Contact and Advice Centre for Refugees and Migrants] Oranienstr. 159, 10969 Berlin; http://www.kub-berlin.org/ Tel.: (030) 614 94 00 /-04; Fax: (030) 615 45 34 Email: [email protected] Office hours: Mon, Tue, Wed, Fri: 9am - 12pm (noon) and by appointment, please register early!
Asylum in Church Refugee Church St. Simeon, Wassertorstr. 21a, 10969 Berlin; http://www.fluechtlingskirche.de/ Tel.: (030) 611 070 96; Fax: (030) 611 070 97 Email: [email protected] Office hours: Tuesdays 11.30am - 1pm (also available in Serbo-Croatian); 1pm - 3pm (also available in Arabic) Thursdays and Fridays 11.30am - 3pm (also available in Serbo-Croatian)
Additional advice centres are available on the Berlin Refugee Council’s website: http://www.fluechtlingsinfo-berlin.de/fr/arbeitshilfen/adrflueberatung.pdf
Advice centres for the labour market (free of charge)
Schildkröte GmbH JobKiosk.mitte Putbusser Straße 29; 13355 Berlin Tel.: (030) 46 06 95 16; Fax: (030) 46 06 95 18 Email: [email protected] Office hours: By appointment. Language mediation provided by volunteers.
IQ Netzwerk Berlin Recognition and qualification advice for vocational qualifications gained abroad Link to advice centres and online advice here: http://www.berlin.netzwerk-iq.de/anerkennunginberlin.html
Cultural opportunities KulturLebenBerlin – Schlüssel zur Kultur e.V. [Culture-Life-Berlin – Key to Culture] Cultural mediation and support for refugees http://www.kulturleben-berlin.de/ Beatrix Boesch; Tel.: (030) 311 626 49 Email: [email protected]
Additional programmes such as for language courses or further advice centres can be found in the integration database: http://www.berlin.de/ba-mitte/politik-und- verwaltung/beauftragte/integration/integrationsangebote/
Stadtbibliothek Neukölln Stadtbibliothek Berlin's public Mo – Fr 11 am –8 pm Steglitz-Zehlendorf libraries are there for Sa 10 am – 1 pm Mo – Fr 10 am –8 pm Sa 12 am – 5 pm you and your children Helene-Nathan-Bibliothek Karl-Marx-Straße 66 in den Ingeborg-Drewitz-Bibliothek Neukölln-Arcaden, 12043 Berlin Grunewaldstr. 3, 12165 Berlin U-Bahn Rathaus Neukölln S-Bahn Steglitz Bus 104, 166 U-Bahn Rathaus Steglitz Bus M48, M82, M85, 170, 186, Stadtbibliothek Pankow 188, 282, 283, 284, 285, 380, X83 Mo 10 am – 8 pm Tues, Thurs, Fr 10 am – 7 pm, Stadtbibliothek Tempelhof-Schöneberg Wed 1 pm – 7 pm Mo – Fr 10 am –8 pm Sa 10 am – 1 pm Sa 10 am– 2 pm
Heinrich-Böll-Bibliothek Eva-Maria-Buch-Haus Greifswalder Str. 87, 10409 Berlin Götzstr. 8/10/12, 12099 Berlin S-Bahn Greifswalder Straße U-Bahn Alt Tempelhof Tram M4 Bus M46, 140, 184, 246
Stadtbibliothek Reinickendorf Stadtbibliothek Mo – Fr 11 am – 7 pm Treptow-Köpenick Sa 11 am – 4 pm Mo, Tues, Thurs, Fr 10 am – 8 pm Humboldt-Bibliothek Wed 1 pm – 8 pm Karolinenstr. 19, 13507 Berlin Sa 10 am– 2 pm S-Bahn Tegel, U-Bahn Alt-Tegel Bus 124, 125, 133, 220, 222 Mittelpunktbibliothek Köpenick „Alter Markt“
Stadtbibliothek Spandau Alter Markt 2, 12555 Berlin Mo – Fr 10 am – 8 pm, S-Bahn Köpenick Sa 10 am – 3 pm Tram 27, 60, 61, 62, 67, 68 Bus 164, 165 Bezirkszentralbibliothek Carl-Schurz-Str. 13, 13597 Berlin S-Bahn Spandau U-Bahn Rathaus Spandau Refugees Bus M32, M37, M45, 130, 135, 136, 145, 236, 237, 337, 638, 639, 671, X33 welcome! We look forward The addresses to your visit! of the district main libraries are here
We have the following Zentral- und Landesbibliothek 10247 Berlin Books, films, music CDs, games Berlin (ZLB) U-Bahn Frankfurter Tor Various language media Mo – Fr 10 am – 9 pm Tram M10, 21 Media for language learning Sa 10 am – 7 pm Current German daily Stadtbibliothek Lichtenberg newspapers and magazines Amerika-Gedenkbibliothek Mo, Tues, Thurs, Fr 9 am – 8 pm and some international ones Blücherplatz 1, 10961 Berlin Wed 1 pm – 8 pm Media for children and U-Bahn Hallesches Tor young people Sa 9 am – 4 pm U-Bahn Mehringdamm Bus M41, 248 Help given in Anna-Seghers-Bibliothek media searches and selection Prerower Platz 2 im Berliner Stadtbibliothek Linden-Center
Free Wifi Breite Str. 30 – 36, 10178 Berlin 13051 Berlin Internet and computer U and S-Bahn Alexanderplatz S-Bahn Hohenschönhausen stations S-Bahn Hackescher Markt Tram M4, M5, M17 Areas for concentrated U-Bahn Märkisches Museum Bus 154, 256, 893, X54 and quiet reading Bus 147 Stadtbibliothek Stadtbibliothek Marzahn-Hellersdorf Charlottenburg-Wilmersdorf Mo, Tues, Thurs, Fr All the 67 libraries are places You need a library membership Mo – Fr 11 am – 7.30 pm 9 am – 7.30 pm for reading, learning, meeting card for borrowing the media. Sa 11 am – 2 pm Wed 2 pm – 7.30 pm others, dreaming and un- It is obtainable free-of-charge in Sa 10 am – 2 pm winding. The libraries provide all the public libraries. For that Heinrich-Schulz-Bibliothek books and media for children, we need your temporary permis- Otto-Suhr-Allee 96 Bezirkszentralbibliothek Mark Twain young people and adults. sion to stay or lodging certificate. im Rathaus Charlottenburg 10585 Berlin Marzahner Promenade 52 – 54 12679 Berlin They also provide Children under 18 need a U-Bahn Richard-Wagner-Platz S-Bahn Raoul-Wallenberg-Straße reading-for-children sessions, consent statement from their Bus M45 Tram M6, M8, 16 literature readings, film parents, guardian or mentor. Bus 154, 192, 195, X54 evenings and exhibitions. Stadtbibliothek Friedrichshain-Kreuzberg The catalogue of Berlin's Mo – Thurs 10 am – 7 pm Stadtbibliothek Mitte No admission charge! public libraries on the Internet: Fr 10 am – 5 pm Mo – Fr 10 am – 7.30 pm www.voebb.de Sa 11 am – 4 pm Sa 10 am– 2 pm
Bezirkszentralbibliothek Bezirkszentralbibliothek Frankfurter Allee Philipp Schaeffer „Pablo-Neruda-Bibliothek“ Brunnenstr. 181, 10119 Berlin Frankfurter Allee 14 A U-Bahn Rosenthaler Platz Tram M1, M8, 12, Bus 142
...Integration, Jobcenter, Education, Health and Care, Housing Benefit , Local Offices German Courses, Childcare, Residence, Job search... Lotsenprojekt Die Brücke
We Integration Facilitors will be pleased to assist with any information. Öffnungszeiten: Mo.bis Fr. 9.00 - 15.30
The project „Die Brücke“ helps migrants in the district Mitte. Wedding 1. Müllerstr.158 13353 Berlin Telefon: 030-60 50 30 98 People with migration backround need particular support regarding integration, family, employment, housing, social issues, culture, citizen services, and right of residenz. 2. Hochstädter Str. 16 13347 Berlin Telefon: 030 - 45 02 08 15 They get advice and support in our six offices, wich are distributed in the district Mitte, as you can see on the right. Moabit The Integration Facilitors have a migration history too and communicate in more than 3. Beusselstr. 80 10553 Berlin ten languages. They pilot to relevant institutions, initiate self-help approach and, if Telefon: 030 - 34 09 64 26 required, also assume language mediation. Tiergarten-Süd 4. Pohlstr. 62 / im Lernhaus 10785 Berlin They support confidantial and reliable. The offer is free of charge. Telefon: 030 - 23 00 39 71
Gesundbrunnen The Integration Facilitors use their own life and integration experiences to close the 5. Putbusser Straße 27 distance between migrants and public administration. 13355 Berlin During the language mediation, they also introducing an intercultural dialogue, for Telefon: 030 - 50 34 41 48 building a bridge to connect migrants and public administrative offices or authorities. 6. Koloniestr. 35 a 13359 Berlin Telefon: 030 - 48 47 80 64 The project „Die Brücke“ is part of he bildungsmarkt waldenser gmbh. Kontakt: Cooparation partners are the District Office Mitte and the Jobcenter Mitte. Gisela Schön In addition “Die Brücke” is a project in the Regional Framework Programme for Projektleiterin Integration Facilitators and is supported by the Senate Department for Work, Telefon: 030-45 02 08 82 Integration and Women. [email protected]
www.bildungsmarkt.de
Imprint
Editor Bezirksamt Mitte von Berlin Mathilde-Jacob-Platz 1 10551 Berlin
Editorial team Integration Office Email: [email protected] Tel. (030) 9018 33749