CHAT Website Resource List Updated: December 2014
This resource list not exhaustive. Feel free to call us at CHAT at 6493 6500 or 6493 6501 to find out more.
Online Help
Get support services online at the following websites.
• Audible Hearts
A peer support network for young people, who may share their problems anonymously and have volunteers (known as “Youthpals) respond within 48 hours.
• eC2: A counselling chat room run by youth service website eGen, it operates on Monday, Tuesday and Friday from 2 to 5:30 p.m. (excluding public holidays).
• JuChat: A 1-to-1 chat service for those between 12 and 18 years old.
Operates on Monday and Thursday, from 2 to 6 p.m.
• metoyou
A counselling chat room run by Marine Parade Family Service Centre, it operates on weekdays from 3 to 7 p.m. (excluding public holidays)
Phone Help
If what you want is a good listener, consider helplines. You can get an informed opinion on what you are going through.
If phone help is not effective, consider face-to-face help or contact CHAT for a mental health check.
General Helpline Details Hours Number IMH Helpline For those in a mental health crisis and/or 24 h 6389 2222 seeking for medical help. Offers information, help and support for caregivers in need. Samaritans of For those in crisis and/or those with 24 h 1800 221 4444 Singapore (SOS) suicidal tendencies.
Page 1 of 9
Association of For young people and adults facing Mon-Fri: 10am – 5pm 6416 3960 Muslim marital, family or financial problems. Also Sat: 9am-1pm Professionals provides information on available assistance plans. AWARE Offers information, help, empathy and Mon-Fri: 3pm – 9.30pm 1800 774 5935 (Association of support for women in need. Services Women for include crisis counselling, assistance in Action and dealing with the authorities, and legal Research) advice. ComCare Call For information on ComCare Assistance 24 h 1800 222 0000 and Family Service Centres. Counseling and For those facing emotional, psychological, Mon-Fri: 9am – 5pm 6536 6366 Care Centre relationship and marital problems. Yuan Yuan Telephone counselling for people in Mon-Fri: 12pm-6pm 6741 0078 Helpline situations such as bereavement, critical Sat: 1pm-5pm (Mandarin) illness or other crises. Family Helpline Details Hours Number Parent Line For those with parenting and childcare Mon-Fri: 9am – 5pm 6289 8811 concerns Youth Helpline Details Hours Number TOUCH Youth Helps young people facing challenges to Mon–Fri: 8am - 6pm 1800 377 2252 Service acquire essential skills and qualities for a balanced and healthy lifestyle Addictions/ Substance Abuse Helpline Details Hours Number National All addictions helpline Mon-Fri: 8.30am - 6pm 6-RECOVER Addictions (6732 6837) Management Gambling addiction helpline 24 h 1800 666 8668 Service (NAMS) Breakthrough Drug abuse helpline Mon-Fri: 9.30am - 6pm 6479 7734/56 Missions Limited Mental Health Helpline Details Hours Number Eagles Mediation Provides professional advice on mental 24 h 6788 8220 and Counselling health issues. Centre Singapore For individuals, couples and families with Mon-Fri: 9am – 1pm, 2pm 1800 283 7019 Association for psychological, psychiatric and other social – 6pm Mental Health or relationship problems. (SAMH) Others Helpline Details Hours Number SAF Counselling For SAF service personnel and their family 24 h 1800 278 0022 Hotline members.
Page 2 of 9
Face-to-face Help
Sometimes, talking to someone you are not related to may be easier than sharing your concerns with your family or friends.
If you would like to meet someone face to face, there are several options available. • Counselling Centres • Family Service Centres • School Counsellors • Youth Centres
Counselling Centres
Organization Details Contact AS-SALAAM Helps single parent families through: Blk 322 YWMA 1. Family Casework & counselling Ubi Ave 1, #01-591 Family Support 2. SALAAM – Support programme for children/adolescents Singapore 400322 Centre (for who have experienced divorce or death of parents Tel: 6745 5862 single parents 3. MAWAR – Support group, divorce recovery and income [email protected] and generating project for divorced/widowed mothers with stepfamilies) dependent children 4. Public Education – Talks or workshops
Care Corner Promotes the well-being and growth of individuals and Blk 62B Counselling families through: Lorong 4 Toa Payoh, Centre 1. Psychotherapy and counselling #02-143 2. Hotline counselling 1800-3535-800 Singapore 312062 3. Family Life Education Tel: 6353 1180 4. Training and Consultation [email protected] 5. Personality Test and Assessment
Lutheran Helps families, children and youths-at-risk through Blk 450 Community developmental, preventive and intervention work: MacPherson Road, Singapore Care Services 1. Counselling 368170 (LCCS) 2. Family Intervention Tel: 6441 3906 3. Life Skills Workshops 4. Enrichment Programmes
Shan You Provides research–based mind-body medicine with Blk 5 Counselling counselling and psychotherapy Upper Boon Keng Road, #02-15 Centre (Level 2 of multi-storey car park) Singapore 380005 Tel: 6741 9293
Operating hours: Mon-Fri: 9am-6pm Tues: 9am-9pm
Page 3 of 9
TOUCH Cyber Provides education and counselling on cyber wellness PlanetCRUSH Cyber Wellness Wellness issues. Centre Blk 162 Bukit Merah Central, #05-3555, Singapore 150162 Tel: 6273 5568
Family Service Centres (FSC)
For information on Family Service Centres, call ComCare Call at 1800 222 0000 or click here to find a FSC near you.
School Counsellors
a) Polytechnics
Nanyang Polytechnic Hours Details Mon– Thurs: 8.30am - 6.00pm Student Affairs Office Fri: 8.30am - 5.30pm Block E, Student Development Centre, Level 4 [email protected]
Ngee Ann Polytechnic Hours Details By appointment only Student Service Office 6460 6309 [email protected]
e-Counsel Portal https://www1.np.edu.sg/ss/ecounsel/student/login.aspx
meTOu Cyber Counselling Room https://www1.np.edu.sg/ss/metou/public/Login.aspx
Republic Polytechnic Hours Details School operating hours: Wellness 360° Centre / Student Services Centre Office hours 9RP_HELP (9770 4357)
Page 4 of 9
Singapore Polytechnic Hours Details Operating hours: Student Service Centre (Block T16, level 1) Mon - Fri: 8:00am to 5:30pm
Eve of Major Public Holidays: 8:00am to 12:30pm Saturdays, Sundays & Public Holidays: Closed
Temasek Polytechnic Hours Details Mon-Fri: 8.30 am to 6.00 pm Student Wellness and Counselling Centre (SWCC) SD30-02-06/3 6780 5959 Closed on Weekends & Public Holidays [email protected]
b) Institute of Technical Education (ITE)s
ITE College Central Hours Details 8am-5pm Student Care @ Central, Block A3-08 65805156 (call)/ 81827371 (SMS) [email protected]
Student Care Unit Hotline 81827371
ITE College East Hours Details Mon – Fri: 8am to 6pm WeCare Counselling Centre, ITE College East, Adminstration Block, Level 2
WeCare Hotline 6544 9287 [email protected]
ITE College West Hours Details Mon-Fri Student Care Office, Blk 3, Level 3 6411 1135 [email protected]
Page 5 of 9
c) Local Universities
Nanyang Technological University (NTU) Hours Details Mon – Thurs: 8.30am to 5.45pm Student Wellbeing Centre (SWC), #05-07 Fri: 8.30am to 5.15pm 6790 4462 [email protected] Closed on weekends and public holidays
By appointment only
National University of Singapore (NUS) Counselling and Psychological Services National University of Singapore Hours Details Mon-Thurs: 8.30am to 6.00pm Level 2, University Health Centre Fri: 8.30am to 5.30pm 20 Lower Kent Ridge Road Singapore 119080 Last walk-in appointment 6516 2376 Mon-Thurs: 5.30pm [email protected] Fri: 5.00pm 24-hour crisis helpline 6516 7777
Singapore Institute of Technology (SIT) Counselling services are available at the different polytechnic campuses where students have their classes. Please refer to the polytechnic list above for more information on how to contact their counsellor. Hours Details 24h SIT 24hr helpline 9336 0159
Singapore Management University (SMU) Hours Details Mon-Fri: 9:00am to 5:00pm Mrs Wong Kwok Leong Student Wellness Centre By appointment only Centre for Counseling & Guidance Office of Dean of Students Administration Building Level 7 81 Victoria Street, Singapore 188065 6828-0786 [email protected]
Page 6 of 9
Singapore Institute of Management (SIM) and UniSIM Hours Details Mon - Thurs: 8.30am to 8.30pm C-three (Counselling and Care Corner) SIM Headquarters Fri: 8.30am to 5.30pm Level 3 Room 3.05B 6248 1600 Closed on weekends and public holidays [email protected]
By appointment only (via phone, email, in person, through the Student Portal
Singapore University of Technology and Design Hours Details Mon - Thurs: 8.30am – 6pm University Counselling Service *Last appointment at 5pm Level 3, 20 Dover Drive Singapore 138682 Fri: 8.30 – 5.30pm *Last appointment at 4.30pm Make an appointment via [email protected]
Youth Centres
Organization Details Contact Association of Muslim Supports young people and their NUR @ Jurong Point: Professionals NUR families through services such as: 1 Jurong West Central 2, Drop-in Centre - Immediate crisis intervention #05-02, Singapore 648886 - Referral services for specialist Tel: 6792 4155 treatment/management [email protected]. - Individual counselling for not more than 6 months Operating hours: Mon-Fri: 10am–6pm Sat: 9am-5pm
NUR @ Pasir Ris: 1 Pasir Ris Drive 4, Level 5, Singapore 519457 Tel: 6416 3966 [email protected]
Operating hours: Mon-Fri: 9am-6pm Sat: 9am-1pm
Care Community Supports those facing challenges 247 Paya Lebar Road, #03-02, Services Society through education, training, therapy Trinity@Paya Lebar, Singapore 409045 and counselling. Tel: 6304 7604
Page 7 of 9
Care Corner – Teck Ghee Offers a hang out place for youths with Blk 346, Ang Mo Kio Ave 3, #01-2280, Youth Centre recreational programmes and tuition Singapore 560346 services, as well as counselling and Tel: 6554 7100 career guidance for young people. Email: [email protected]
Catholic Welfare Supports youths with a drop-in centre as Blk 166, Tampines St 12, Services and Boys’ Town well as counselling, home visits and life #01-357, Singapore 521166 (CWS-BT) YouthReach skills workshops. Tel: 6588 2267 [email protected] * Formerly known as Poverello Teen Centre
Fei Yue - Project 180 Supports youths and families with Blk 145 Simei St 2, counselling and guidance programmes #01-06, Singapore 520145 Tel: 6422 1599 [email protected]
Singapore Children’s Supports youths who are at risk of being 109 Toa Payoh Lorong 1, #01-316, Society Youth Centre on the wrong side of the law. Singapore 310109 (Toa Payoh) Tel: 6253 1124
Operating hours: Mon - Fri: 9am-5.30pm Sat: 9am-1pm
Students Care Service Provides students with services such as Central: social work, educational psychology and 298 Tiong Bahru Road, training. Central Plaza #03-03, Singapore 168730 Tel: 6593 6462 [email protected]
Clementi Centre: 329 Clementi Ave 2 #01-248 Singapore 120329 Tel: 6778 6867 [email protected]
Hougang Centre: 463 Hougang Ave 10, #01-964, Singapore 530463 Tel: 6286 9905 [email protected]
Yishun Centre: 202 Yishun Street 21, #01-89, Singapore 760202 Tel: 6759 6821 [email protected]
Yong-En Care Centre Offers counselling for individuals and Blk 335A Smith Street, families and provides information and #03-57, Singapore 051335 referral services with regards to Tel: 6225 1002 financial, legal and welfare issues. [email protected]
Page 8 of 9
Youth Guidance Supports young people with counselling Woodlands Centre: Outreach Services and mentorship services. Blk 804 Woodlands Street 81, #01-37, Singapore 730804 Tel: 6368 8392
Ang Mo Kio Centre: Blk 125 Ang Mo Kio Avenue 6, #01-4077, Singapore 560125 Tel: 6451 6519
Yayasan MENDAKI 51 Kee Sun Avenue, Singapore 457056 Tel: 6245 5555
Operating hours: Mon-Fri: 8:30am-6pm Sat: 8:30am-1pm
MENDAKI@Pasir Ris: Blk 253 Pasir Ris Street 21, #01-233, Singapore 510253 Tel: 6585 0062
MENDAKI@Woodlands: Woodlands Community Club 1, Woodlands Street 81, #03-01, Singapore 738526 Tel: 6369 8411
Operating hours: Mon-Fri:10am-8pm Sat: 10am-2pm
Page 9 of 9