Annual Report 2009/2010
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Department of Corrective Services ANNUAL REPORT 2009/2010 ISSN 1836-6538 (PrP innt) ISSN 1836-6546 (Online) This report provides informationinformation on the financialfinancial and operationaloperational performanceperformance of the Department of Corrective Services for the Statement of compliance 2009/10 financial year.year. Hon C Christian Porter MLA The reportreport contains details of the Department’s Minister for Corrective Services achievements and challenges for the year, relevant to its service In accordance with the Financial Management Act outcomes. The information is 2006, I hereby submit for your information and presented online in an easy- presentation to the Parliament of Western Australia, reference and interactiveinteractive the Annual Report for the Department of Corrective PDF. Services for the financial year ending 30 June 2010. Material in this reportreport is This report has been prepared in accordance with subject to copyright and the provisions of the Financial Management Act should not be reproduced 2006. without the consent of the Department. Contact: Media and Public Affairs Department of Corrective Services Level 8, 141 St Georges Terrace Ian Johnson PERTH WA 6000 Commissioner Department of Corrective Services Telephone:Telephone: 9264 18321832 Fax:Fax: 9264 1522 12 September 2010 Email: pubaff_dcs@pubaff_dcs@ correctiveservices.wa.gov.aucorrectiveserviices.wa.gov.au This report was produced in-house by the Department of Corrective Services DepartmentDepaDeDeppartmertmtmentt of offCo CorrectiveCorrecrrerecrere tivettiiveveve ServicesSerSeS rvicviceicees ANNUALANNUAL REPORTREPORT 2 2009/20102009/2010 About Us 4 Commissioner’s Message 6 Our Locations 8 Our Executive Team 9 Strategic Plan 13 Performance at a Glance 14 Government Goals 15 Significant Issues 20 Financial Outcomes 22 Legislative Changes 23 Adults in Custody 24 Community and Youth Justice 37 Contents Adult Community Corrections 38 Youth Justice Services 42 Offender Management 46 Aboriginal Justice 59 Employment and IR 61 Professional Standards 66 Communication 73 Capital Works 76 Compliance Reports 80 Contracts 87 Key Performance Indicators 88 Financial Statements 99 Department of Corrective Services ANNUAL REPORT 3 2009/2010 ABOUT US The Department of Corrective Services (DCS) began operating in February 2006 after separating from the then Department of Justice. DCS is the fourth largest Government department in Western Australia, employing more than 4,000 staff under more than 20 different industrial awards. These staff members include prison officers, probation and parole officers, teachers, nurses, doctors, psychologists and administrative staff. Staff manage and supervise offenders in the State’s 14 prisons, six work camps and two juvenile detention centres as well as people on probation, parole and other community orders throughout the State. Our facilities are spread throughout Western Australia, from Wyndham in the north to Albany in the south. We are committed to making a positive difference in the lives of offenders, their families and the community and do this by providing a range of services including: employment a structured day education and vocational training health care offence-specific programs supervision and reporting counselling re-settlement services life skills cognitive skills. Our Mission Contribute to a safer Western Australian community Our key focus is to contribute to community safety by upholding the integrity of custodial and non-custodial sentences and by positively influencing offender behaviour to reduce re-offending. The outcome we aspire to achieve is: A safe, secure and decent corrective services which contributes to community safety and reduces offenders’ involvement in the justice system. This objective is behind all the work we do. It also aligns with our business outcomes which are: contributing to community safety reducing re-offending contributing to community wellbeing through our service activities fulfilling our obligations as a government agency through operational compliance and enhanced capability. Department of Corrective Services ANNUAL REPORT 4 2009/2010 ABOUT US Our Values Teamwork Working positively together with unity of purpose. Supporting, trusting and respecting each other. Recognising positive outcomes require a collaborative approach. Achievement Doing what we say we are going to do. Recognising and celebrating our achievements. Delivering innovative and effective services. Professionalism We have a clear understanding of, and focus on, our business outcomes. We are honest, open and accountable. We value our integrity. We make socially-responsible decisions. People Recognising the importance of staff and their wellbeing. Recognising and valuing differences. Treating all people with understanding and empathy. Providing a workplace that is free from bullying, harassment, discrimination and a blame culture. Partnerships Across departmental divisions. With the community. With State and Federal agencies. With non-government organisations. Department of Corrective Services ANNUAL REPORT 5 2009/2010 COMMISSIONER’S MESSAGE The Western Australian Department of Corrective Services provides round-the-clock critical services, 365 days a year, in what is the single biggest correctional jurisdiction in the world, covering 2.5 million square kilometres. With the skills of more than 4,000 full-time staff, we manage and supervise some 4,700 people in 14 prisons and six work camps, 6,000 offenders in the community and 150 young people in custody. This is a hard task as no offender is easy to manage. We prepare in excess of 400,000 meals in adult facilities each month and coordinate more than 50,000 prisoner movements totalling more than two million kilometres a year – that’s 52 round-the-world trips or five return trips to the moon. We organise 120,000 internal medical appointments, administering 60,000 prescriptions per year. Adult prisons alone service more than 20,000 visits per month. This is just a small sample of the work we do and much of it involves managing people who present with a range of difficulties and risks. The management of risk is a daily business for our staff and when something goes wrong it can have extremely serious consequences. A correctional service is a service that evokes much discussion, emotion and opinion about what we do and also demands significant scrutiny by a range of independent bodies. I speak with a wide range of people in the public and private sector and their views on corrections are normally sourced from the media or movies. My staff provide me with a constant source of pride and admiration for the fact that they don’t just talk or write about what should be done, they are the quiet achievers who get on with their job, regardless of the challenges they face, and in my opinion do a tremendous job that provides a critical service to the Western Australian community. Corrections in WA is an ever-changing landscape in which we need to respond to a wide range of influences, many outside of our control, such as a rapid rise in offender numbers. Offenders come under our management and supervision for many reasons and with many complex factors that cause them to offend. We cannot put up the ‘no vacancy’ sign, we cannot refuse to take someone because they present too great a risk and we cannot display emotions about the serious crimes they commit. My staff respond as a team, in a professional manner and display a ‘can do’ attitude as they go about making a positive difference in the lives of offenders while they are under the management of the Department. In 2009/2010 we set about achieving our mission through three areas of particular focus – sustainability, acknowledging our corporate social responsibility and a corporate statement about making a positive difference in whatever we do. I am proud to say we have made many inroads and although we have experienced the inevitable lows throughout the past 12 months, we have celebrated some significant achievements and milestones in our focus areas. Department of Corrective Services ANNUAL REPORT 6 2009/2010 COMMISSIONER’S MESSAGE Sustainability During the year, we made every effort to use the skills and experiences of staff and offenders to meet the growing needs of the Department. This has resulted in a range of work practices, including food production, clothing production, manufacturing, construction and caring for the environment, that provide many services to the Department and the community. This work has benefitted communities throughout the State and has resulted in millions of dollars saved by the Department and the taxpayer. By way of example, in July last year, offenders on community work orders began renovating the disused Riverbank facility in Caversham, transforming it into the Department’s new Community Work Management Unit. The offenders completed a significant amount of work including the removal of 240 cubic metres of unrecyclable furniture and rubbish, as well as the refurbishment of classrooms, workshops and office blocks. The project allowed them to comply with community work orders while achieving professional training and certification and providing infrastructure for ongoing accreditation and training for offenders. Corporate Social Responsibility Our Department’s approach to our corporate social responsibility has been to achieve an enduring benefit to the community while allowing offenders to repay their debt to society through meaningful work that teaches valuable job skills.