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Nanaimo Harbour & Gabriola Island Terminal Development Planning

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Nanaimo Harbour & Gabriola Island Terminal Development Planning Nanaimo Harbour & Gabriola Island Terminal Development Planning PUBLIC ENGAGEMENT SUMMARY JUNE 2018 YOUR INPUT IS IMPORTANT TO US AND WILL HELP SHAPE OUR FUTURE PLANS. ENGAGEMENT HIGHLIGHTS In January 2018, BC Ferries launched the Terminal The May engagement events focused on: Development planning process for the Nanaimo Harbour and Gabriola Island terminals – a HOW the community gets to and from the planning initiative that will result in the phased terminals implementation of strategies, actions and projects over a 25 year horizon. Terminal Development WHY the terminal is important to the Plans will help BC Ferries develop terminals in a Terminal Development community cost effective, organized, phased and efficient way. Plans will enable BC Ferries challenges does the community face to develop terminals in a WHAT cost effective, organized, today when using BC Ferries As community input is an essential part of phased and efficient way. the planning process, BC Ferries held public WHAT opportunities exist to improve the engagement events on May 15, 2018 at the terminal Vancouver Island Conference Centre and May 16, 2018 at the Gabriola Island Arts Council Hall. These events were designed to educate and start a conversation with the residents of both What will Gabriola communities. We want to share with you the and Nanaimo feedback we received. Harbour terminals look like in 2040? Nanaimo Harbour and Gabriola Terminal Development Plans Great terminals are the result of careful planning, financial investment and thoughtful design. We are seeking your feedback on the key issues and draft concepts for Nanaimo Harbour and Gabriola terminals. We want to hear from you about how we can improve them in the future. Community Drop-in Information SessionsGabriola Wednesday, May 16, 2018 Nanaimo Harbour Gabriola Arts Council Hall Tuesday, May 15, 2018 476 South Road, Gabriola Island, BC Vancouver Island Conference Centre 3:00pm - 6:00pm 101 Gordon Street, Nanaimo BC 4:00pm - 7:00pm Complete a Survey to take part in the Visit the Nanaimo Harbour and Gabriola pages at bcferries. com/about/terminal-development-planning survey by June 1, 2018 2 Nanaimo Harbour & Gabriola Island Terminal Development Planning Public Engagement Summary During the information sessions, Terminal for consideration in the future planning of the Development staff met with and provided terminals. The purpose of the sessions was to information about the terminal development listen to the feedback from residents to help planning process to members of the community identify opportunities to improve the terminals who attended. The community feedback was and provide a cost-effective, customer-focused received and heard by staff, and included both travel experience. positive support and some concerns shared JAN JAN–FEB FEB–MAY JUN–AUG AUG–SEP OCT–NOV 2018 2018 2018 2018 2018 2018 PHASE 1 PHASE 2 PHASE 3 PHASE 4 PHASE 5 PHASE 6 Pre-Planning Baseline Report & Key Issues & Draft Options Draft TDP Final TDP Gap Analysis Opportunities Approved by BC Ferries Analysis of feedback and development of preferred options Review of relevant Internal Engagement External Engagement Final TDP posted to background information BC Ferries website Feb–May 2018 2 Open Houses and studies for pubic review Staff Information Session Nanaimo, Gabriola Island–May 2018 External Engagement Online Engagement Meetings with Key Stakeholders Meeting with Ferry Advisory Committee June 2018 3 SURVEY SUMMARY An online survey was posted on the BC Ferries There were 40 individuals who participated in the website which included questions about the survey – 61% of survey participants told us they existing Nanaimo Harbour and Gabriola Island use BC Ferries a few times per week and 92% told terminals such as, what was working well, what us they were 50 years or older. was not working well, and what would improve the terminals in the future. The community expressed interest and support in developing both terminals with a focus on improving ferry 40 to 50 traffic flow to minimize the impacts of ferry A few times traffic line-ups on the roadway, safety for pick-up per week 8% under 20 and drop-offs, and customer amenities. The Weekly 61% 0% community liked the idea of expansion of holding 23% 20 to 30 compounds to improve traffic containment 0% Once or and minimize traffic build up on roadways. 30 to 40 twice per 0% Community feedback included comments and month 8% suggestions on a wide range of aspects of BC 8% 50 or older Ferries services and operations and a desire to 92% have two smaller vessels between Nanaimo A few times Harbour and Gabriola. per year 0% How often do you use BC Ferries? What age category best describes you? 4 Nanaimo Harbour & Gabriola Island Terminal Development Planning Public Engagement Summary Members of the community participated in the engagement process by… loading capacity Top 3 safety attending the engagement Comments* amenities event, interacting via email, or completing surveys (online and at event) Improve two vessels FERRY TRAFFIC bikes traffic The community feedback collected will be used to (points of entry and exit, parking inform the Nanaimo Harbour and Gabriola Island impacts of traffic back-ups pedestrians vehicles Terminal Development Plans. The draft terminal on roadways) concepts are posted on the website for the public to view. These options can be viewed online by clicking Improve on the Nanaimo Harbour and Gabriola Island SAFETY webpage at www.bcferries.com/about/terminal- (size of holding compound, development-planning traffic overflow, separate pick-up/drop-off area) Improve At the engagement events, we also heard AMENITIES from the community the desire to have (waiting room, * two smaller vessels between Nanaimo customer amenities) Harbour and Gabriola Island. This feedback has been shared with our planning team. June 2018 5 WHAT WE HEARD The following is a summary of the engagement that took place to help inform the Terminal Development planning process for the Nanaimo Harbour and Gabriola Island terminals. The comments and responses from the engagement events and surveys are recorded in Appendix A of this report. 6 Nanaimo Harbour & Gabriola Island Terminal Development Planning Public Engagement Summary ENGAGEMENT OPPORTUNITIES Public Information Session (25+ attendees) May 15, 2018 4pm–7pm held at Vancouver Island Conference Centre and an online survey posted on the BC Ferries website (from May 10–31, 2018) Nanaimo Harbour TDP What We Heard: The community feedback from the open house NANAIMO HARBOUR BC Ferries’ Terminal Development staff provided and survey included: Which Option do you prefer? information about the Terminal Development planning process, and listened to the comments Berth realignment and two smaller vessels Option 1 Option 5 and concerns raised by residents who attended the for operational efficiency 12% 15% session. The feedback provided by the community Improve traffic flow to minimize ferry will help inform the design of concept options for Option 2 traffic line-ups on roadway the Nanaimo Harbour Development Plan (TDP). Option 4 22% Dedicated pick-up/drop-off area 29% Option 3 22% These options can be viewed online by clicking on the Nanaimo Harbour and Gabriola Island webpage at www.bcferries.com/about/terminal-development-planning June 2018 7 ENGAGEMENT OPPORTUNITIES Public Information Session (50+ attendees) May 16, 2018 3pm–6pm held at Gabriola Island Arts Council Hall and an online survey posted on the BC Ferries website (from May 10–31, 2018) Gabriola Island TDP What We Heard: BC Ferries’ Terminal Development staff provided The community feedback from the open house GABRIOLA ISLAND information about the terminal development and survey included: Which Option do you prefer? planning process, and listened to the comments Safety improvements including pedestrian and concerns raised by residents who attended the walkways session. The feedback provided by the community Option 1 & 2 21% will help inform the next steps of the Gabriola Solution required for vehicle queue along Island Terminal Development Plan (TDP). Taylor Bay Option 4 Option 3 58% Separate pick-up/drop-off area 21% These options can be viewed online by clicking on the Nanaimo Harbour and Gabriola Island webpage at www.bcferries.com/about/terminal-development-planning 8 Nanaimo Harbour & Gabriola Island Terminal Development Planning Public Engagement Summary May 2018 An Update from BC Ferries Hello Nanaimo Harbour and Gabriola Island Ferry Travellers; My name is Brian Green and I am with the Terminal We hope you can attend one of the sessions and we of these projects. If you have any questions about Development team at BC Ferries. We’d like to keep you look forward to hearing your ideas about future the process we have undertaken so far, or what lies informed and up-to-date on what’s happening with improvements BC Ferries can make at the terminals that ahead, please don’t hesitate to contact me directly at the Nanaimo Harbour and Gabriola Island terminals. will enhance your travel experience with us. [email protected]. We hope you have found In January, our Terminal Development team, along this update helpful. with key staff from various departments at BC Ferries, More information and background materials on the and the local Ferry Advisory Committee (FAC), began sessions will be available on bcferries.com by May 10. to create a long-term plan and vision for these two Please review the information and come prepared to important terminals. share your thoughts with us. If you are unable to attend either of the sessions, you can let us know what you Your input is important and we will use it to help think by completing a short survey between May 15 shape our future plans. We will be engaging with the to May 30. You can also provide feedback by email at community and key stakeholders to gather your input [email protected].
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