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Home , West Midlands (region)

1 Building the Future

West Digital Roadmap

2021

West Midlands Digital Roadmap 2 Forewords

Andy Street Mayor of the

Digital connectivity is going to be vital to our That is why I am delighted to be introducing this economic bounce back. It is the golden thread that comprehensive refresh of our regional digital links all of our industries – Advanced manufacturing, strategy. The document is forward looking. It aims to automotive, life sciences, professional services, realise the ambitions of our Local Industrial Strategy, construction, low carbon, transport, healthcare, build on the successes of our 5G testbed, and tackle public services - all are being transformed by the decisively the issue of digital exclusion. But we power of digital technologies. Ensuring all our citizens know we cannot do this alone. This refresh aims to are equipped to play a full part in, and benefit from really push the boundaries of collaborative working, this transformation is a shared endeavour. maximising areas of mutual interest between the public, private and third sectors. In my time at John Lewis, I witnessed the power of the digital revolution, taking our products online and I hope that this document makes clear our intent allowing us to compete with growing digital commerce to digitise the West Midlands and embrace the companies like Amazon. I know how important it is that opportunities that lie ahead. we innovate to keep up with the needs of our time.

West Midlands Digital Roadmap 3

Cllr Pat Harley Kari Lawler WMCA Culture and Digital Young Portfolio Holder and Digital Lead Leader of Council

Over 2020, the importance of digital This Roadmap sets out an ambitious As a tech entrepreneur, I have seen skills and experience. Pre-skilling the technology has become clear to all direction of travel for the West first-hand how pivotal investing in and regions youth now will be essential to of us – for work, communicating Midlands – to become a forward levelling-up digital capabilities is for filling current and future digital skills with family and friends, providing looking and inclusive digital economy, our region. Countless opportunities shortages, and setting our digital entertainment, and helping us where data is used to improve can be created through improvements economy up for success. manage our health. Businesses and our public services and the latest in connectivity, data usage, and communities have adapted remarkably, technology used to reduce our carbon innovation. A strong focus on digital showing the trademark innovation that footprint. If we work together, both inclusion can then provide everyone our region is known for. pushing past frontiers and fixing our with equal access. foundations, the West Midlands can Yet too many of our communities are lead the way in this fourth industrial From my experience speaking to still left behind by the digital divide, revolution as we did in the first. thousands of young people through forced to share a single laptop between my digital youth initiative, I see a lot large families or unable to navigate of talent but too little support. So we digital platforms. And too many of need to make sure industry support our businesses are unable to realise is in place for these young people the benefits of digital, through limited to gain vital careers advice, industry connectivity or outdated technology. West Midlands Digital Roadmap 4

Summary - 5 Missions for 2021 - 2026

Securing access for everyone to digital opportunities, particularly those in poverty

Sharing and using data to improve people’s lives

Becoming the UK’s best-connected region

Realising the potential of digital to transform our economy and build economic resilience

Using digital public services to build a fairer, greener, healthier region

West Midlands Digital Roadmap 5

CONTEXT

Where are we now?

West Midlands Digital Roadmap 6 West Midlands leading UK on North of Tyne 5G Connectivity 0.56%

Combined Authorities: 5G% Tees Valley 0.46% North East 1.05% West Yorkshire 4.09% Greater Manchester 5.26%

Sheffield City Region 3.24% City Region 3.49%

Cambridgeshire & Peterborough 0.17% West Midlands 10.97%

West of 6.21% West Midlands Digital Roadmap 7 Internationally Competitive Digital Industries

High Potential Opportunity (HPO) and schemes led by Department for International Trade to boost FDI Data Driven Healthcare & Technologies (2020)

Coventry and

Connected and Autonomous Vehicle Modelling and Simulation (2020)

Warwickshire ‘Silicon Spa’

Gaming Industry (2018)

West Midlands Digital Roadmap 8

PWC ‘Tech Building Digital BT Barefoot - We Can’ Schools teacher training lesson plans Skills in Partnership for schools

PWC Good Pre- Lloyds Bank Things Employability BT Skills for qualifications/ We are digital Foundation Google Garage Basic Skills Hub & Digital tomorrow digital literacy helpline online Adult Education Budget Digital & Courses Fitness app Centres Employability Colleges and Courses Adult and Local Auth. ESP Community Programmes Learning Private Sector Providers IT User Skills Level 1 for work (range of providers) College- Coursera Skills Toolkit led Digital Workforce Other Partners (Govt. National Entitlement Recovery Careers Service) courses Initiative Level 2 LEARN MORE AT TLEVELS.GOV.UK LEARNLEARN MOREMORE ATAT TLEVELS.GOV.UKTLEVELS.GOV.UK Certificate Essential Microsoft Digital LEARN MORE AT TLEVELS.GOV.UK (GCSE or in IT User Skills Digital Skills for Skills Initiative equivalent) (Level 2) Work (Level 2)

Certificates Key Vendor Study How to support your child to use Level 3 and Diplomas Qualifications Programmes Games Design (e.g. ICT Systems at colleges (e.g. (A level or and T levels (16- Boot Camp Support, MS, Compita, equivalent) 18 year olds) Digital Tech) Cisco)

GOOGLE PWC CLASSROOM Technology

Join our free Google Classroom course for parents Level 4-5

TLEVELS.GOV.UK LEARN MORE AT TLEVELS.GOV.UK LEARN MORE LEARN TLEVELS.GOV.UK AT MORE LEARN TLEVELS.GOV.UK TLEVELS.GOV.UK LEARN MORE AT TLEVELS.GOV.UK LEARN MORE LEARN TLEVELS.GOV.UK AT MORE LEARN TLEVELS.GOV.UK Degree AT TLEVELS.GOV.UK LEARN MORE and learn how to use the software to support your Apprenticeships children with home learning during lockdown. (Degree level) apprenticeships LEARN IN LOCKDOWN Images: Promotional OTHER SHORT ONLINE SESSIONS AVAILABLE Higher Level Visit: www.walsallcollege.ac.uk/short-course-enrolment materials from Collegeand secure your place now! Skills University and Colleges

Level 6 +

West Midlands Digital Roadmap 9 Digital Retraining Fund

Round One Round Two Tech Talent Digital Innov8ors - - software support and mentoring and digital for women for low wage and and underrepresented unemployed people, individuals focussing on women

Caudwell Children Brit Asia TV - College Spectra - training - training 60 young supporting low - support focussed on 50 care leavers in AI, autistic people in cloud wage ethnic minority disadvantaged ethnic coding and cyber infrastructure and individuals in digital minority women cyber security media skills - - bootcamp and Ashley Housing Training 500 adults Comp TIA - technical, digital café focussing Group - supporting in manufacturing soft and career readiness on ethnice minorities & and upskilling ethnic technology, drone skills, & mentoring people with mental minority individuals technology and VR health challenges Code your Future LEAD - women Birmingham University - training 300 adults in technology, Princes Trust - working - female learners for employed in low paid digital procresses, with 800 younger adults coding and data analytics employment in coding, design thinking and across technologies into employment focussing on refugee service design community Open University TDM - Level 3 Training Niyo - web/mobile School of Code - - retrain 60 for digital jobs, women, application for skills working with 120 adults remployed adults in employers digital for black women across region cyber, focussing transformation on women Netcom - 20 individuals rapidly Generation - retraining retrained with 700 JCP customers higher digital skills to get into work Image: Code Your Future in infrastructure and cyber participants

West Midlands Digital Roadmap 10 Innovative Uses of Data and Digital in

Public Services seen as national leaders in the use of data analytics, cloud technology, and digital transformation

University Hospitals Birmingham Foundation Trust and the Birmingham and Solihull Mental Health Foundation Trust are both NHS Global Digital Exemplars

Established the West Midlands Office for Data Analytics as part of 2017 Devo Deal

West Midlands Digital Roadmap 11 Significant Challenges Across the Region Impact of Covid

• Highest number of non-internet • Large productivity gap – • Shift to working from home users in UK (1/5th), with a further particularly Digital and Creative has accelerated pressures on 1/5th limited users sector (-£7,157 GVA per employee connectivity and changed business compared to UK average) models of public and private sector • Low broadband connectivity, particularly - full fibre • Limited cross-regional governance • School closure highlighted coverage under 10% in , to drive shared progress on these challenges of digital exclusion, with Walsall, and Dudley challenges, particularly around data children unable to access learning sharing, digital inclusion, and basic • Limited mobile connectivity – digital infrastructure • Acceleration of digitisation across approx 10% of geography with no business presents opportunities 4G coverage • Nationally, 56% of adult internet for growth, but also challenges for non-users are disabled, much higher firms who struggle to ‘catch-up’ and • Highest proportion of employers than the proportion of disabled to growing companies who cannot saying they find digital skills difficult adults in the UK population as a find necessary digital skills to obtain from applicants of any UK whole (22%) region (38%)

• Limited data analytic capacity and capability within local government and ad-hoc approach to data sharing

• Limited equity investment - lowest deals per 10,000 SMEs of any English region

West Midlands Digital Roadmap 12 TechUK Recommendations

TechUK’s December 2020 report on how digital 1 Work together to strengthen 2 Use digital to accelerate 3 Launch local innovation local digital capital local growth opportunities challenges to tackle urgent technology can support a levelled-up recovery problems in the West Midlands, based on a ‘Digital The region’s potential The West Midlands has to recover will depend several sectors that are COVID-19 has taken a heavy Dialogue’ with public and private sector leaders, upon the strength of its primed for success, toll on many businesses, made 3 key recommendations: local digital capital. Local including advanced services and communities stakeholders from across manufacturing, Industry across the region. The the public and private 4.0, and unique regional West Midlands Combined sectors should work opportunities like HS2, the Authority should challenge together to develop an Commonwealth Games, local innovators from across integrated regional plan and City of the public and private to strengthen the eight Culture. Concerted action sector to come forward with component parts of local should be taken to ensure new ideas and innovative digital capital. that these sectors are at solutions to some of its most BUILDING the forefront of digital urgent local problems, from adoption to support and housing and healthcare to accelerate their growth. supporting high streets and THE FUTURE the creative economy. WE NEED WEST MIDLANDS DIGITAL DIALOGUE AND REGIONAL REPORT 2020

West Midlands Digital Roadmap 13 West Midlands Digital Roadmap The 5 Missions for 2021 - 2026

Securing access for everyone to digital opportunities, particularly those in poverty

Sharing and using data to improve people’s lives

Becoming the UK’s best-connected region

Realising the potential of digital to transform our economy and build economic resilience

Using digital public services to build a fairer, greener, healthier region

West Midlands Digital Roadmap 14 Strategic Objectives Example Linked Outcomes and Outcomes Reduction in health inequalities outlined in Healthier Health of the Region 2020 report Together these missions help achieve the overall WMCA regional strategy of a healthier, happier, better Vulnerable adults and those with multiple and connected, more prosperous, greener, complex needs are provided human-centred and fairer region. Happier support to improve their wellbeing Each Mission has a small number of outcomes which align with our regional strategy. Some linked Better Highest full fibre broadband access, with outcomes are mapped below for Connected particular focus on deprived areas illustration – the full list are mapped in the following slides.

Everyone can access digital jobs, More particularly young people and those at risk Prosperous of redundancy WMCA Strategic Objectives Strategic WMCA

Greener Regional carbon reduction of 69% by 2027, as outlined in the WM2041 net zero strategy

Ensuring everyone has access to an affordable Fairer device and connection, and feels confident to access the internet and basic services

West Midlands Digital Roadmap 15

Regional Activity

The items outlined as This regional activity builds on work that led by Local Authorities, LEPs, ‘regional activity’ combines businesses, universities, the third several categories of activity: sector, and others that we’ve engaged with in the development of the roadmap. 1 Current activity that will carry on into 2021-26 and supports The ‘key actions’ do not cover all achievement of outcomes activity within the region, but instead set out some ‘lighthouse’ projects 2 Proposed new activity that and programmes that show how the is featured in our Recharging Roadmap translates into practice. the West Midlands investment case, Community Recovery Roadmap, and/or Spending Review Submission

3 Potential new activity that we are exploring, and is at an earlier stage

West Midlands Digital Roadmap 16 Securing access for everyone to digital opportunities, particularly those in poverty

Outcome Regional Activity Key Actions in 2021

Everyone has access Work with Local Authorities, the third Establish the West Midlands as a Launch the West Midlands Coalition to an affordable device sector, and community groups to form a pathfinder region for the Good Things for Digital Inclusion, and host a regional digital inclusion ‘coalition’, reducing the Foundation ‘Great Digital Catch Up’. Digital Inclusion Summit in February. and connection, and number of internet ‘non-users’ in the West feels confident to Midlands from the highest level nationally Work with Local Authorities and Build a granular evidence base of the down to the UK average (22% to 15%). Community Groups to embed resilience digital exclusion challenges in the region. access the internet The coalition would share best practice to online disinformation across the region, and basic services. on issues like hardware loans and voucher by boosting multi-platform information Support BOM in establishing a regional schemes, and use our collective voice to literacy and critical thinking skills. Centre for Digital Culture and Inclusion. leverage more investment from the public and private sector. Make use of creative content across all platforms to attract and engage diverse Improve digital literacy through Adult and audiences to digital technologies. Community Learning offers, delivered by LAs and funded through the Adult Ensure that all digital content is Education Budget. accessible and that nobody is left behind by a move to digital-by-default. This Work with young people and schools to includes disabled people who may access Images improve digital literacy and build core content in a different way that is suitable skills from an early age through initiatives for their needs. CE Primary School have been supported by like BT Barefoot in primary schools. City Council A student at Access to Business receives an on-loan digital device West Midlands Digital Roadmap 17 Securing access for everyone to digital opportunities, particularly those in poverty

Outcome Regional Activity

Everyone can Support collaboration between the Boost technical education by doubling access digital jobs, public, private, and third sector through the number of digital apprenticeships, the Digital Skills Partnership, and increase promoting the Apprenticeship Levy in the particularly young awareness of available programmes to digital sector, and supporting curriculum people and those at individuals and businesses. development. risk of redundancy. Support young people through enhanced Develop higher level data analytic skills careers advice and digital skills pilots in to support both economic growth and The supply of digital schools. public sector analytic capacity, and retain and support graduates coming from our skills meets demand. Deliver the Digital Retraining Scheme, region’s universities with these skills. supporting unemployed people and adults facing the risk of redundancy. Key Actions in 2021 Use the Adult Education Budget to Expand the digital retraining pilot increase the volume of technical and capacity to support 3000 people pa, advanced digital skills, and also establish rising to 5000 pa the following year. a basic digital offer. Expand digital bootcamps to develop Support growth in higher level and talent, working with employers to identify advanced skills in partnership with skills gaps and focussing initially on HE and FE. coding, cyber, and software development.

West Midlands Digital Roadmap 18 Sharing and using data to improve people’s lives

Outcome Regional Activity Key Actions in 2021

Data is shared Explore the establishment of the ‘West Develop proposals for a West Midlands effectively across Midlands Datastore’, inspired by the Datastore, connecting regional datasets London Datastore 3.0, using a distributed to support economic recovery and organisations to storage model and a central registry, reaching net zero. solve key regional facilitated through shared standards and interoperable systems and platforms. challenges. Focus sharing of data on key areas in Missions 4 & 5:

• Economic Recovery – Business level- data and economic analysis

• Reaching Net Zero – Transport, energy, & planning data to support WM2041 five year delivery plan

West Midlands Digital Roadmap 19 Sharing and using data to improve people’s lives

Outcome Regional Activity Key Actions in 2021

The West Midlands Develop and agree a regional set of data Support the creation of specific teaching are national leaders on ethics and information assurance guidelines, materials for FE to ensure all students can be to support the sharing and use of data by all taught the basics of data ethics and cyber. data ethics, open data, parts of the public sector and relevant parts and data security. of the private and third sectors. Use the West Midlands Datastore project to realise open data commitments, creating a one-stop shop to access regional datasets and improving transparency and accountability.

Leverage the expertise at the University of Wolverhampton’s nationally-leading Cyber Research Institute, and skills projects like the TechTalent Academy’s Hacking Lab in Birmingham, to build regional cyber security capability for the public and private sector.

West Midlands Digital Roadmap 20 Sharing and using data to improve people’s lives

Outcome Regional Activity

Advanced data Develop the Office for Data Analytics and • Supporting Individuals with Multiple analytic methods the West Midlands Regional Economic and Complex Needs – using Development Institute (WM-REDI) as a improved insights from better are regularly used shared regional resource for data and connected datasets to improve public evidence innovation for private, public, and third sectors. Collaborate with experts in regional services and grow our Universities working on advanced data economy, particularly Use data analytics to support the analytics in manufacturing, healthcare, achievement of key strategies in transportation, cybersecurity, and in a post-Covid Missions 4 & 5: other areas. context. • Economic Recovery – supporting Local Build the capability of staff across the Industrial Strategy and Recharging the public sector, from senior leaders to West Midlands Proposals frontline staff, to use data to inform decisions and delivery. • Reaching Net Zero – supporting WM2041 five year delivery plan, and leveraging TfWM Data Insights team Key Actions in 2021

• Tackling Health Inequalities – as Build the investment case for increased outlined in Regional Health Impact regional data analytic capacity, as part of of Covid report the UK National Data Strategy.

West Midlands Digital Roadmap 21 Becoming the UK’s Best-Connected Region

Outcome Regional Activity Key Actions in 2021

Best 5G mobile coverage Reduce the cost and accelerate the time to • Propose remedies, where appropriate, Continue to develop connected map & in UK - with at least deploy mobile and full fibre networks by at and lobby for funding progress barrier busting to accelerate 5G least 30% across the West Midlands. rollout and extend regional leadership. 40% population coverage • Oversee execution and delivery of • Further develop the digital benefits, using secured funds by 2025. Deliver first 5G small cell pilots in connectivity map to confirm issues Attract inward investment for further city centres. Highest full fibre • Set up a digital connectivity board and connectivity innovation focusing on new broadband access, team – incl. LAs & carriers bearers (e.g. WiFi6, 6G), new business Seek to secure investment in 5G models, real-world test and trials, start- connectivity for key employment sites. with particular focus on • Establishing a best practice planning up/scale-up innovation building on framework to remove deployment deprived areas - with at 5prinG, Universities and LEPs. Establish Regional Digital Infrastructure barriers across the region least 2 million people with Board to adopt barrier busting approach to Link physical mobility (transport • Lead a programme of work with the full fibre and 4G. access to fibre by 2025 system), digital connectivity (telecoms private sector, LAs, DCMS and WMCA and best fibre access in system), and spatial proximity (land use to accelerate deployment and mitigate system) to ensure accessibility for all deprived areas. planning & other issues our communities. Work as a region to address market Best 4G mobile coverage Support adoption of frontier connectivity failures such as full fibre broadband technologies (such as 5G) by individuals in UK – with >95% outdoor provision in deprived areas. and >90% indoor coverage. and businesses through public information, • Identify root causes of market failure accelerators, and business support. • Assess alternatives within the context of state aid and value

West Midlands Digital Roadmap 22 Realising the potential of digital to transform our economy and build economic resilience

Outcome Regional Activity

All SMEs and micro business adopt Realising the role of digital in driving the four major Drive innovation through over 24 specialist schemes basic digital technologies to boost new market opportunities in the Local Industrial across LEPs, Universities, and other partners Strategy: that provide digitally focussed business support, output and productivity. including University’s Think Beyond Data • Future of Mobility – particularly connected and and ’s Focus Digital (outlined in autonomous vehicles Firms across the regional economy Innovation Ecosystem audit led by the MIT REAP • Data Driven Health and Life Sciences project). adopt advanced digital technologies • Creative Content, Techniques, and Technologies Ensuring digital is at the of HS2, through (e.g. AI, blockchain, VR/AR, 5G, IoT). – particularly gaming cluster, eSports and screen programmes like the HS2 Innovation Accelerator. sector (supported by Create Central) Support the first digital & 5G Commonwealth Games • Modern Services – particularly role of digital in ‘as and City of Culture – enabling global audiences to a Service’ opportunities in professional services experience these iconic events, and creating links with industry other regional cultural events like DESIblitz’s Online Literature Festival. Growth Hubs working with regional SMEs to Promote our digital economy internationally, working boost digital technology adoption and promote with the West Midlands Growth Company and Midlands e-commerce, alongside private sector partners Engine. such as Amazon Small Business Accelerator (with Enterprise Nation), Lloyds Bank Yes Business Can, Google Garage, Microsoft Store, Digital Boost (BCG and Founders4Schools), and Be The Business’s Digital platform.

West Midlands Digital Roadmap 23 Realising the potential of digital to transform our economy and build economic resilience

Key Actions in 2021

Partner with Be the Business to support the diffusion of digital technologies in micro firms and SMEs.

Seek to secure and rollout a West Midlands Made Smarter programme to accelerate tech adoption in manufacturing.

Drive 5G adoption and application in SMEs through WM5G 5PRING Accelerator based in our three cities.

Make case for the StudioUK innovation hub for media production, in partnership with the Digital Catapult.

Partner with the Institute for the Future of Work on being a pathfinder region for human-centred tech adoption.

West Midlands Digital Roadmap 24 Realising the potential of digital to transform our economy and build economic resilience

Outcome Regional Activity Key Actions in 2021

Tech and digital firms Develop a regional scale-up offer targeted at Support the launch of Birmingham Tech’s that are looking to digital and tech firms, to improve retention Scale-Up programme across the region. of high growth firms in the region and scale up can access increase equity investment. support and finance in Exploring establishment of a regional the region. Enterprise Investment Growth Fund to use equity instruments to help tech and digital businesses grow quickly.

Support new co-working spaces for tech companies in the region, such as the 5G-enabled Enterprise Wharf (led by Innovation Birmingham, opening 2022).

West Midlands Digital Roadmap 25 Using digital public services to build a fairer, greener, healthier region

Outcome Regional Activity

Regional carbon Drive carbon reduction and improve Develop proposals through Circular reduction of 69% by air quality through a reliable, efficient, Economy Taskforce to realise potential of and environmentally friendly mobility digital to reduce waste through innovation 2027, as outlined in network. Innovate mobility through on sharing platforms and ‘Products as a the WM2041 net zero projects such as: Service’, working closely with the third sector and community groups. strategy. • Regional Transport Coordination Centre - providing realtime view of the Work with Local Authorities to reduce transport network and disruptions the carbon footprints of new housing through regional taskforces on Advanced • Midlands Future Mobility programme Manufacture in Construction and Zero Carbon Homes. • Future Mobility Zone Key Actions in 2021 • WM5G developing 5G enabled transport products and services to Support a cohort of WM2041 combat road congestion, reduce ClimateTech firms in the Birmingham emissions, highlight parking space Tech Accelerator programme. availability, maintain infrastructure, and improve traveller experience Deploy sensor networks to support IoT applications in transport.

Develop and expand public realm digital twin tool sets to support transport planning.

West Midlands Digital Roadmap 26 Using digital public services to build a fairer, greener, healthier region

Outcome Regional Activity Key Actions in 2021

Reduction in the health Innovate in the delivery of healthcare, Expand WM5G pilots focussing on inequalities outlined in in partnership with the NHS, through support of care home patients and home WM5G pilots focussing on remote delivery of endoscopy services to tackle Health of the Region monitoring and support of care home bowel cancer. 2020 report. patients, home delivery of endoscopy services to help tackle bowel cancer, and Make case for investment in a regional connected ambulances to improve at- network of 5G-enabled diagnostic scene and in-transit care. screening hubs.

Support collaboration between the public and private sectors in healthcare innovation, through the Serendip Digital Health Incubator, the Health & Wellbeing Innovation Network (Uni of and partners), and the Birmingham Health Innovation Campus (Uni of Bham and partners).

Leverage the 2 Health Data Research UK Hubs hosted at UHB on Acute Care (PIONEER) and Eye Care (INSIGHT), and the supporting health data infrastructure, to support population health.

West Midlands Digital Roadmap 27 Using digital public services to build a fairer, greener, healthier region

Outcome Regional Activity Key Actions in 2021

Vulnerable adults and Collaborate across the region to share Develop and implement a pathfinder those with multiple best practices on digital public services, for data sharing in at least one area of and to increase collective expertise in Multiple and Complex Needs (Family and complex needs user research, human centred design, Drug and Alcohol Court). are provided human- and agile delivery. Expand collaborative partnership to centred support Innovate in the delivery of services develop a virtual network and best to improve their to prevent and address multiple and practice directory, focussing on human- complex needs, in partnership with the centred design. wellbeing. VCSFE, Local Authorities, health and criminal justice agencies to:

• Ensure coordinated delivery of appropriate offers and services using digital platforms

• Identify and deliver more responsive approaches to those in crisis

Collaborate regionally, building on the foundations laid by ADASS, we will develop a comprehensive and robust package for the adult social care sector.

West Midlands Digital Roadmap 28 Bringing it Outcomes Securing access Everyone has access to an affordable device & connection, feels confident to access the internet & basic services for everyone Together to digital Everyone can access digital jobs, particularly young people and those at risk of redundancy opportunities, particularly those in poverty The supply of digital skills meets demand

Data is shared effectively across organisations to solve key regional challenges Sharing and using data The West Midlands are national leaders on data ethics, open data, and data security to improve people’s lives Advanced data analytic methods are regularly used to grow our economy and improve public services

Best 4G coverage in the UK Becoming the UK’s best Highest fibre broadband access, with particular focus on deprived areas connected region

5 Missions Best 5G coverage in the UK

Realising the All SMEs and micro business adopt basic digital technologies to boost output and productivity potential of digital to transform our High growth firms across the regional economy adopt advanced digital technologies economy and build economic resilience Tech and digital firms that are looking to scale up can access support and finance in the region

Using digital Regional carbon reduction of 69% by 2027, as outlined in the WM2041 net zero strategy public services to build a Reduction in health inequalities outlined in Health of the Region report fairer, greener, healthier region Vulnerable adults with multiple and complex needs are provided human-centred support to improve their wellbeing

West Midlands Digital Roadmap 29 Digital supporting Outcomes Sample of STOR Indicators Everyone has access to an affordable device & connection, progress on Securing access Top 10% Most Deprived Areas, Progress 8 (School Standards) for everyone feels confident to access the internet & basic services to digital Everyone can access digital jobs, particularly young people indicators in the Unemployment Rate, NEETs, Apprenticeship Starts opportunities, and those at risk of redundancy annual State of particularly those in poverty The supply of digital skills meets demand No Qualifications, NVQ4+ Qualifications, Employment Rate the Region Report

Data is shared effectively across organisations to solve key Sharing and regional challenges using data The West Midlands are national leaders on data ethics, Top 10% Most Deprived Areas, Total GVA, Male and Female to improve open data, and data security Healthy Life Expectancy people’s lives Advanced data analytic methods are regularly used to grow our economy and improve public services

Best 4G coverage in the UK Becoming the UK’s best Highest fibre broadband access, with particular focus Output Gap, Enterprise Births, Top 10% Most Deprived Areas, connected on deprived areas Total Jobs region

5 Missions Best 5G coverage in the UK

Realising the All SMEs and micro business adopt basic digital technologies Five Year Firm Survival Rate, Output Gap, Resident Wages, potential of digital to boost output and productivity GVA per Head to transform our High growth firms across the regional economy adopt economy and advanced digital technologies Total Jobs, Active Enterprises, Enterprise Births, Total GVA build economic Tech and digital firms that are looking to scale up can access resilience support and finance in the region

Regional carbon reduction of 69% by 2027, as outlined in the Renewable Electricity Regeneration, Total Additional Using digital WM2041 net zero strategy Affordable Dwellings public services Reduction in health inequalities outlined in Health of the to build a Male and Female Healthy Life Expectancy Region report fairer, greener, Vulnerable adults with multiple and complex needs are healthier region Top 10% Most Deprived Areas provided human-centred support to improve their wellbeing West Midlands Digital Roadmap 30 Building Local Digital Capital

A key recommendation from the 2020 Principles: TechUK report on the West Midlands was • Ensure that all activity takes place at the right the need to build local digital capital. level, and that anything taking place regionally adds value by joining dots or filling gaps One avenue to achieve this will be the • Balance the coordination of different strands with establishment of a regional Digital focussed delivery by teams and organisations that Roadmap Steering Group, fostering have the expertise collaboration on the 5 missions. • Work in a way that builds capacity in communities and civil society, harnessing the power of relationships and community groups

West Midlands Digital Roadmap 31 Private Sector Digital Roadmap OPCC Digital Skills Office for Data and WMP WM5G Stakeholder Map Partnership Analytics LEP

Growth Hubs NHS (Integrated Care Universities Systems & STPs)

WM Coalition for Regional Digital TfWM Data Digital Inclusion Infrastructure Board Innovation Board Insights Team (newly formed) (newly formed) Circular Economy Taskforce WMGC

Third Sector and Community Groups

Local Authorities (core partners across all missions)

Securing access for Sharing and using Becoming the Realising the potential Using digital public everyone to digital data to improve UK’s best of digital to transform services to build opportunities, people’s lives connected region our economy and a fairer, greener, particularly those build economic healthier region in poverty resilience

Digital Roadmap Steering Group

West Midlands Digital Roadmap 32

West Midlands Digital Roadmap