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Communications Market Review January to June 2018

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Communications Market Review January to June 2018 `````````````` `` ``` `` ``` Communications Market Review January to June 2018 Document No: MCA-POL/az/19-3525 Date: 26/02/2019 MCA Communications Market Review January to June 2018 Table of Contents Table of Contents ........................................................................................................................... 2 1. Reporting parameters ........................................................................................................... 4 1.1. The reporting period and data cut-off date ..................................................................... 4 1.2. The KPIs in this report ...................................................................................................... 5 2. Key market outcomes ........................................................................................................... 6 3. Market share on the basis of subscriptions .................................................................... 13 3.1. Fixed line telephony ....................................................................................................... 13 3.2. Mobile telephony ........................................................................................................... 13 3.3. Fixed broadband ............................................................................................................. 14 3.4. Pay-TV ............................................................................................................................. 14 4. Fixed line telephony ............................................................................................................ 15 4.1. Subscriptions .................................................................................................................. 15 4.2. Subscriptions on a bundle .............................................................................................. 16 4.3. Fixed line inward portings .............................................................................................. 16 4.4. Usage trends for fixed line telephony ............................................................................ 17 National voice traffic volumes ............................................................................... 18 International voice traffic volumes ........................................................................ 19 4.5. Activity levels and call duration...................................................................................... 20 4.6. Fixed telephony ARPU .................................................................................................... 21 4.7. Average rate per minute of fixed line communications ................................................. 22 5. Mobile telephony .................................................................................................................. 24 5.1. Subscriptions .................................................................................................................. 24 5.2. Mobile inward portings .................................................................................................. 26 5.3. Voice usage trends for mobile telephony ...................................................................... 26 Voice calls ............................................................................................................... 27 Voice call minutes .................................................................................................. 27 5.4. SMS and MMS usage trends........................................................................................... 28 SMSs ....................................................................................................................... 28 MMSs...................................................................................................................... 30 5.5. Activity levels per mobile subscription .......................................................................... 30 Voice call activity levels per subscription ............................................................... 30 5.5.2. SMS activity levels per subscription .............................................................................. 31 5.6. Average mobile call duration ......................................................................................... 32 5.7. International roaming usage trends ............................................................................... 33 Outbound roaming ................................................................................................. 34 Inbound roaming .................................................................................................... 34 5.8. Mobile ARPU .................................................................................................................. 35 5.9. Pricing developments for mobile telephony .................................................................. 36 Page 2 of 68 MCA Communications Market Review January to June 2018 6. Fixed and mobile broadband ............................................................................................. 39 6.1. Fixed broadband subscriptions ...................................................................................... 39 6.2. Fixed broadband subscriptions by type of access technology ....................................... 40 6.3. Fixed broadband subscriptions by download speed ...................................................... 41 6.4. Fixed broadband subscriptions by access technology and download speed ................. 42 6.5. Fixed broadband ARPU ................................................................................................... 43 6.6. Average rate per Mbps ................................................................................................... 44 6.7. Take-up and usage of mobile broadband ...................................................................... 46 6.8. Mobile data usage .......................................................................................................... 47 6.9. Mobile broadband data usage per active subscription .................................................. 47 6.10. Mobile broadband penetration ...................................................................................... 48 7. Pay-TV ................................................................................................................................... 49 7.1. Pay-TV subscriptions ...................................................................................................... 49 7.2. Pay-TV subscriptions by technology platform ................................................................ 50 7.3. Pay-TV subscriptions in a bundle ................................................................................... 51 7.4. Pay-TV ARPU ................................................................................................................... 51 7.5. Average advertised monthly access fees for stand-alone Pay TV .................................. 52 8. Post ......................................................................................................................................... 54 8.1. Postal mail volumes ........................................................................................................ 54 8.2. Postal mail volumes by type of mail ............................................................................... 56 8.3. Postal mail volumes by activity heading ........................................................................ 57 8.4. Quality of service for the delivery of postal mail ........................................................... 58 Local ordinary mail and bulk mail .......................................................................... 58 Local registered mail and priority inbound parcels................................................ 59 8.5. Postal rates: Malta vs EU ................................................................................................ 60 9. Tables ..................................................................................................................................... 62 10. Figures .................................................................................................................................... 63 11. Glossary of Terms ................................................................................................................ 65 12. Legal Disclaimer ................................................................................................................... 67 13. Contact ................................................................................................................................... 68 Page 3 of 68 MCA Communications Market Review January to June 2018 1. Reporting parameters This is the latest report in a series of Communications Market Review (CMR) publications from the Malta Communications Authority (MCA). The report draws on quarterly and half-yearly data compiled by the MCA from network operators and service providers involved in the provision of electronic communications and postal services in Malta. This data is then utilised to develop key performance indicators (KPIs) for the relevant sectors. Figure 1 below lists the network operators and service providers that submitted data to the MCA. Fixed line Mobile Internet TV Post telephony telephony Maltapost GO plc. GO plc. GO plc. GO plc. plc. DHL
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