Director Casualty Support Management THE GUIDE to Benefits, Programs, and Services for Serving and Former Canadian Armed Forces Members and their Families CARING FOR OUR OWN October 19, 2015 Edition The Guide to Benefits, Programs, and Services for Serving and Former CAF Members, and their Families Copyright © 2012 by Director Casualty Support Management (DCSM) NDID: A-PS-007-000/AF-041 Design by: DCSM Communications Cell This book may be reproduced by electronic or mechanical means in its original format. It is not to be amended or altered. This document has been produced as a guide only. As of the date of publication, the information was as current as possible and the Website will be updated regularly; however, the official Acts, Regulations, Directives, and Orders all take precedence in cases of conflicting information. DCSM Website: www.forces.gc.ca/en/caf-community-support-services-casualty-support/index.page? Email:
[email protected] Telephone: DCSM/Joint Personnel Support Unit Headquarters (JPSU HQ) may be contacted by telephone at 1-800-883- 6094 from 0800 hours to 1700 hours (8 a.m. to 5 p.m.), Monday to Friday, Eastern Standard Time (EST). Voice mail will be active at all other times. All calls are confidential and telephone messages will be returned on the next business day. To reach DCSM from outside of Canada, call collect at 613-992-0307. For CAF personnel serving outside of Canada on operations, DCSM/JPSU HQ may also be contacted through the National Defence Command Centre (NDCC) in Ottawa. Ask the NDCC operator to connect to 613-992-0307.