Nj Transit Title Vi Limited English Proficiency and Low-Literacy
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NJ TRANSIT TITLE VI LIMITED ENGLISH PROFICIENCY AND LOW-LITERACY LANGUAGE ASSISTANCE PLAN 2014 NJ TRANSIT’s TITLE VI LIMITED ENGLISH PROFICIENCY AND LOW-LITERACY LANGUAGE ASSISTANCE PLAN 2014 CONTENTS About NJ TRANSIT (Page 2) INTRODUCTION (Page 3) FOUR FACTOR ANALYSIS FACTOR #1: THE NUMBER OR PROPORTION OF LEP PERSONS SERVICED OR ENCOUNTERED IN THE ELIGIBLE SERVICE POPULATION (Page 4) FACTOR #2: THE FREQUENCY WITH WHICH LEP INDIVIDUALS COME IN CONTACT WITH THE PROGRAM, ACTIVITY, OR SERVICE (Page 22) FACTOR #3: THE NATURE AND IMPORTANCE OF THE PROGRAM, ACTIVITY OR SERVICE PROVIDED BY THE PROGRAM (Page 23) FACTOR #4: THE RESOURCES AVAILABLE AND THE COSTS ASSOCIATED WITH PROVIDING LANGUAGE SERVICES (Page 25) 1 | Page ABOUT NJ TRANSIT NJ TRANSIT is New Jersey's public transportation corporation. Its mission is to provide safe, reliable, convenient and cost-effective transit service with a skilled team of employees, dedicated to our customers' needs and committed to excellence. Created by the Public Transportation Act of 1979, NJ TRANSIT was established to "acquire, operate and contract for transportation service in the public interest." In 1980, NJ TRANSIT purchased Transport of New Jersey, the State's largest private bus company at that time. Between 1981-85, the services of several other bus companies were incorporated into NJ TRANSIT Bus Operations, Inc. On January 1, 1983, a second subsidiary, NJ TRANSIT Rail Operations, Inc. was launched to assume operations of commuter rail in the State after Congress ordered Consolidated Rail Corporation (Conrail) to cease its passenger operations. A third subsidiary, NJ TRANSIT Mercer, Inc., was established in 1984 when the agency assumed operation of bus service in the Trenton/Mercer County area. In 1992, following a full reorganization, all three subsidiaries were unified and operations were significantly streamlined. As stakeholders in NJ TRANSIT, State residents are represented by a seven member Board of Directors, appointed by the Governor. Four members are from the general public and three are State officials. The agency is structured to encourage broad public participation in the formation of transit policy for the State. NJ TRANSIT's board meets monthly at NJ TRANSIT headquarters in Newark. The Governor can override board actions by vetoing the board meeting's minutes. NJ TRANSIT Corporation's Board selects an Executive Director to administer the entire agency. The Executive Director serves as President of all three subsidiaries (NJ TRANSIT Bus Operations, NJ TRANSIT Rail Operations, Inc. and NJ TRANSIT Mercer, Inc.). Two transit advisory committees provide the agency with additional input from the public. The North Jersey Transit Advisory Committee and the South Jersey Transit Advisory Committee are each comprised of fourteen unsalaried members. Members of the North Jersey Transit Advisory Committee serve four-year terms. Members of the South Jersey Transit Advisory Committee serve three-year terms. Covering a service area of 5,325 square miles, NJ TRANSIT is the nation's third largest provider of bus, rail and light rail transit, linking major points in New Jersey, New York and Philadelphia. The agency operates a fleet of 2,027 buses, 711 trains and 45 light rail vehicles. On 236 bus routes and 12 rail lines statewide, NJ TRANSIT provides nearly 223 million passenger trips each year. In addition, the agency provides support and equipment to privately-owned contract bus carriers. As the vehicle that connects New Jerseyans with employment, education, health care and recreational opportunities in and around the Garden State, NJ TRANSIT is vital to the state's economic and social well-being, as well as its quality of life. 2 | Page INTRODUCTION Transit operations that receive federal funding are required to ensure that Limited English Proficient (LEP) persons have meaningful access to transit, programs and activities by developing and carrying out a language implementation plan pursuant to recommendations in Section VII of the U.S. Department of Transportation (DOT) LEP Guidance. NJ TRANSIT has determined the extent of its obligation to meet the transportation needs of LEP individuals by employing the recommended four-factor analysis. This assessment includes: 1. The number and proportion of LEP persons served or encountered in the eligible NJ TRANSIT service area. 2. The frequency with which LEP individuals come into contact with NJ TRANSIT’s service. 3. The nature and importance of the service provided by NJ TRANSIT. 4. The resources available to NJ TRANSIT and cost associated with providing language services. 3 | Page FACTOR #1: THE NUMBER OR PROPORTION OF LEP PERSONS SERVICED OR ENCOUNTERED IN THE ELIGIBLE SERVICE POPULATION DEMOGRAPHIC INFORMATION ON NJ TRANSIT SERVICE AREA NJ TRANSIT is the nation’s largest statewide public transportation system providing more than 895,000 weekday trips on 261 bus routes, three light rail lines, 12 commuter rail lines and paratransit services. It is the third largest transit system in the country with 165 rail stations, 62 light rail stations and more than 19,000 bus stops linking major points in New Jersey, New York and Philadelphia. Demographic maps and charts referencing the 2008-2012 American Community Survey (ACS) 5 year averaged data have been prepared to delineate LEP concentrations within the NJ TRANSIT service area. For purposes of this analysis, the service area is defined as the State of New Jersey. According to the ACS survey, the statewide percentage of residents age five and older that speak English ”not well” or “not at all” is 6.38% while the percentage of residents age five and older that speak English “less than very well” is 12.38%. LEP Language Group maps have been prepared to display highlighted census tracts where two (2) conditions are met; 1) percentage of residents within the tract age five years and older that speak English ”not well” or “not at all” (6.38%); AND 2) residents within the tract speak a specific language from a language group other than English at home at greater than 6.38%. The language group categories include Spanish, Indo–European languages, and Asian and Pacific Island languages. Both statewide and regional LEP Language Group maps are included in this document. These maps display high concentrations of LEP Language Groups persons juxtaposed on the NJ TRANSIT commuter rail, light rail, and bus network. There are five (5) regional areas that include the following counties: Region 1: Bergen, Hudson, and Passaic Region 2: Essex, Morris, Union, Warren, and Sussex Region 3: Hunterdon, Somerset, Middlesex, Mercer, Monmouth, and Ocean Region 4: Salem, Gloucester, Camden, and Burlington Region 5: Atlantic, Cumberland, and Cape May In addition to the Language Group Maps, an additional set of LEP maps with greater specificity have been prepared to highlight census tracts where specific language concentrations associated with each language group exist. The Specific Language Maps have been made available to NJ TRANSIT staff responsible for areas of public engagements to assist in the development of procedures based on the results of the Four Factor Analysis. 4 | Page 5 | Page 6 | Page 7 | Page 8 | Page 9 | Page 10 | Page 11 | Page 12 | Page 13 | Page 14 | Page 15 | Page 16 | Page 17 | Page 18 | Page 19 | Page In recent years, the estimated statewide percentage of persons indicating that they speak English less than “very well” increased slightly from 12.09 percent (2006-2010 ACS data) to 12.38 percent (2008-2012 ACS data). The following chart compares the levels of English proficiency in New Jersey between the 2000 decennial census and the most recent available data from the American Community Survey, the 2008-2012, 5-year estimates. While the overall population of persons 5 years and older has increased by 4.8 percent, the proportion of persons that speak English “not well” or “not at all” has increased by 24.4%. Low English Proficiency, New Jersey 2000 and 2008-2012 % Change 2008- '00 vs 2000 2012 ’08-‘12 Total, 5 years and older 7,856,268 100.0% 8,255,899 100.0% 4.8% Speak Spanish: Speak English"not well" 188,565 2.4% 239,370 2.9% 21.2% Speak English "not at all" 90,364 1.2% 118,222 1.4% 23.6% Speak other Indo-European languages: Speak English"not well" 76,016 1.0% 77,252 0.9% 1.6% Speak English "not at all" 17,742 0.2% 21,499 0.3% 17.5% Speak Asian and Pacific Island languages: Speak English"not well" 38,262 0.5% 68,179 0.8% 43.9% Speak English "not at all" 6,787 0.1% 27,786 0.3% 75.6% Speak other languages: Speak English"not well" 7,647 0.1% 8,886 0.1% 13.9% Speak English "not at all" 1,241 0.0% 1,874 0.0% 33.8% Total, Speak English "not well" 302,843 3.9% 384,801 4.7% 21.3% Total, Speak English "not at all" 114,893 1.5% 167,507 2.0% 31.4% Total, Speak English "not well" or "not at all" 417,736 5.3% 552,308 6.7% 24.4% Source: Census 2000, Table P19 and American Community Survey Data, 2008-2012, 5-year estimates, Table B16004 Using ACS data, NJ TRANSIT has developed the following table, showing languages spoken in New Jersey and the number of speakers who speak English less than “very well.” The total estimated population of speakers included here is 1,022,845, or 12.4 percent of the New Jersey population 5 years of age and older, and includes some people who speak English “well” and are not LEP persons. However, this table can be used to determine which languages are most important for communicating with New Jersey LEP persons. “Spanish or Spanish Creole” remains the most common language other than English spoken in New Jersey.