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Bus Route 92 Consultation Report

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Bus Route 92 Consultation Report Bus route 92 re-routeing Consultation Report September 2020 Contents Executive summary ..................................................................................................... 3 1. Summary of consultation responses ................................................................... 4 1.1 Summary of question 1- how often do you use route 92? .............................. 4 1.2 Summary of question 2 - do you think our proposal will have any impact on your journey? ........................................................................................................... 4 1.3 Stakeholder responses .................................................................................. 5 2. About the consultation ........................................................................................ 6 2.1 Purpose .......................................................................................................... 6 2.2 Potential outcomes ......................................................................................... 6 2.4 Who we consulted .......................................................................................... 7 2.5 Dates and duration ......................................................................................... 7 2.6 What we asked ............................................................................................... 7 2.7 Methods of responding ................................................................................... 7 2.8 Consultation materials and publicity ............................................................... 7 2.10 Analysis of consultation responses ................................................................ 8 3. About the respondents ........................................................................................ 9 3.1 Number of respondents .................................................................................. 9 3.2 How respondents heard about the consultation ............................................. 9 3.3 Methods of responding ................................................................................... 9 3.4 Who responded .............................................................................................. 9 3.5 Postcodes of respondents ............................................................................ 10 3.6 Comments on the consultation process and material................................... 11 4. Response to issues raised and next steps ........................................................ 12 4.1 Response to key issues raised ..................................................................... 12 4.2 Next steps ..................................................................................................... 13 Appendix A: Detailed analysis of comments ............................................................. 14 Appendix B: Consultation questions .......................................................................... 19 Appendix C: Consultation letter, email and map ....................................................... 24 Appendix D: Summary of stakeholder replies ........................................................... 28 Appendix E: List of stakeholders consulted with ....................................................... 29 2 Executive summary We proposed to re-route the 92 via Berkeley Avenue and Greenford Road in Ealing in order to serve a new development as there is currently no bus service on the section of Greenford Road to the east of the development, which includes 2,000 residential properties for private rent along with associated retail facilities. The proposal was subject to a public consultation which took place between 16 December 2019 and 26 January 2020. In total, 235 people including three stakeholders responded to the consultation questionnaire. 18 per cent of the total responses we received were in favour of the changes, while 49 per cent said the changes were not necessary. 22 per cent of the total responses were suggestions, six per cent were about impact on people and the remaining five per cent consisted of other comments. Key issues raised were about potential congestion on Greenford Road, increased overcrowding and bus journey time, noise and air pollutions in the area, and longer walking distance for elderly people to the new bus stops. There were suggestions for an additional service to compliment the 92 in order to meet local demand and increasing its frequency. Next steps We have completed our analysis of the consultation replies and have decided to proceed with the scheme, taking into account the feedback we have received from members of the public and stakeholders. 3 1. Summary of consultation responses We received 235 responses to consultation. Chapter 3 on page 12 summarises further information about our respondents. Type of respondents Number of responses Stakeholder 3 Public 232 1.1 Summary of question 1- how often do you use route 92? 213 responded to this question including one stakeholder. 22 respondents did not answer this question. The below graph provides a detailed breakdown of the number of responses: How often do you use route 92? 70 60 50 40 30 20 10 0 2-3 Not Once a Occasio Daily times a R arely Never Answere week nally week d Number of responses 66 62 22 45 11 7 22 % 28% 27% 9% 19% 5% 3% 9% 1.2 Summary of question 2 - do you think our proposal will have any impact on your journey? 212 responded to this question including one stakeholder. 23 respondents did not answer this question. 4 The below graph provides a detailed breakdown of the number of responses: Do you think our proposal will have any impact on your journey? 80 70 60 50 40 30 20 10 0 P ositive Negative D on’t No Not No impact impact impact know opinion Answered Number of responses 59 71 68 13 1 23 % 25% 30% 29% 6% 0% 10% 1.3 Stakeholder responses This section provides summaries of the feedback we received from stakeholders. We sometimes have to condense detailed responses into brief summaries. The full stakeholder responses are always used for analysis purposes. The key issues raised including those by the stakeholders can be found in Appendix A. 1.3.1 Local authorities & statutory bodies London Borough of Ealing The London Borough of Ealing responded to our consultation supporting our proposal to re-route the 92 in order to serve the new development. They expressed their willingness to work with us on any improvements to the carriageway or bus infrastructure that might be necessary to implement the changes we proposed. London Borough of Ealing - Cllr Amarjit Jammu Cllr Jammu responded by saying that she preferred the existing route. She stated that the changes were not necessary because the new development could be served by the existing bus stops nearby. 5 1.3.2 Local Interest Groups North Greenford Residents' Association North Greenford Residents' Association objected to the proposed changes to route 92. The Association stated that people living in the residential estate to the west of Currey Road would be disadvantaged by the loss of the two bus stops in Oldfield Lane North. They added that it would cause inconvenience to elderly and disabled residents accessing Greenford Baptist Church and Greenford Green Clinic. They made a suggestion to introduce a turning circle for route 92 at the eastern end of Berkeley Avenue to serve the new development instead. 2. About the consultation 2.1 Purpose The objectives of the consultation were: • To give stakeholders and the public easily understandable information about the proposals and allow them to respond • To understand the level of support or opposition for the change/s for the proposals • To understand any issues that might affect the proposal of which we were not previously aware of • To understand concerns and objections • To allow respondents to make suggestions 2.2 Potential outcomes The potential outcomes of the consultation were: • Following careful consideration of the consultation responses, we decide to proceed with the scheme as set out in the consultation • Following careful consideration of the consultation responses, we modify the proposals in response to issues raised and proceed with a revised scheme • Following careful consideration of the consultation responses, we decide not to proceed with the scheme Our conclusion and next steps are set out in section 4. 6 2.4 Who we consulted We consulted with local and pan-London stakeholders including local elected representatives. A full list of stakeholders can be found in Appendix E. We consulted with all the registered users of bus route 92. We also carried out a local letter drop, covering an area mostly affected by our proposal, asking local residents and businesses to have their say. 2.5 Dates and duration We ran the consultation for six weeks allowing adequate time for people to make their views on our proposal. The consultation opened on 16 December 2019 and closed on 26 January 2020. 2.6 What we asked We designed our questionnaire to understand how frequently people use this particularly bus route, whether our proposal will have an impact on their journey and to find out if they have any other concerns, comments or suggestions regarding our proposal. We also sought views on the overall quality of our consultation. The consultation questions can be found in Appendix B. 2.7 Methods of responding We made a number of channels available, through which people could respond to this consultation. It was possible for respondents to complete the
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