Palliative Care Services, Supports and Information Directory
Townsville
December 2018
Palliative Care services and supports directory for Townsville
This is a resource created for Residential Aged Care Services in Townsville to identify palliative care supports, services and information available for their residents with palliative needs.
Palliative Care Queensland recommends consumers and providers use www.mycommunitydirectory.com.au is access up to date information about palliative care services and supports within Townsville.
Background
In 2017 – 2018 Palliative Care Queensland undertook a community services and supporting mapping activity within the Greater Townsville Region to identify a variety of services and supports available for people with palliative needs. Many of these services and supports exhibited at our free community event Good Life Good Death expo in June 2018.
This list is printed below and has been provided to mycommunitydirectory.
Method to identify the list
Listings were identified through 3 methods: - CELC-T project steering committee identification - Online search - Recommendations from other services or supports on this list
Following identification services and supports were contacts via phone or email and asked to provide information about their organisation and contact details. This is summarised on the following pages and has been provided to mycommunitydirectory
Disclaimer
It is important to not that this list is not everything and may not be up to date. However to keep this list alive Palliative Care Queensland is also working with mycommunitydirectory to embed this list into an online active resource for both community and service providers in Townsville.
Palliative Care Queensland does not endorse any of these services or supports on this list. This list is an information directory only.
December 2018 Page 2 of 50
Table of Contents Townsville Hospital and Health Service - Palliative Care Service ...... 5 Mercy Community Services- Safe at Home Project...... 6 Dementia Australia ...... 7 St Andrews Meals on Wheels...... 8 Canteen ...... 9 Townsville Hospital Foundation- Hospital Volunteer Program ...... 10 Townsville City Seventh-day Adventist Church ...... 11 Northreach Baptist Church ...... 12 Karmness ...... 13 Acacia Health Retreat ...... 14 Salt Therapy NQ ...... 15 The Simplest Remedy ...... 16 Lighten Up ...... 17 Morley Funeral Homes ...... 18 Cootharinga North Queensland ...... 19 Northern Australia Primary Health Limited ...... 20 Headspace Townsville ...... 21 National Disability Insurance Scheme ...... 22 Mater Hospital ...... 23 Townsville Aboriginal and Islander Health Services ...... 24 Ronald McDonald House ...... 25 Men’s Shed ...... 26 Queensland Ambulance Services ...... 27 Queensland Country Women’s Association ...... 28 North Queensland Primary Health Network ...... 29 Carlyle Garden Townsville ...... 30 Regis Corinthian Court Retirement Village, Kirwan ...... 31 Oak Tree Retirement Village, Townsville ...... 32 Good Shepherd Home -Townsville ...... 33 Loreto Home for Aged ...... 34 Parkland Residential Aged Care Facility ...... 35 Regis Aged Care...... 36 BlueCare Townsville- Mt. Louisa ...... 37 Bolton Clarke Rowes Bay Retirement Village ...... 38 Carinity Fairfield Grange ...... 39 ArCare North Shore ...... 40
December 2018 Page 3 of 50
OzCare Villa Vincent ...... 41 Cate Chemist -Garbutt ...... 42 Calanna Whole Health Pharmacy - Kirwan ...... 43 Healthlink Pharmacy ...... 44 Riverside Garden Pharmacy ...... 45 Alive Pharmacy Discovery Rise ...... 46 Diversicare ...... 47 Right at Home ...... 48 Townsville City Council ...... 49 Golden Age Advisory ...... 50
December 2018 Page 4 of 50
Townsville Hospital and Health Service - Palliative Care Service
Townsville Palliative Care Service cares for patients with both cancer and non-cancer diagnoses. The purpose-built facility, comprising of 20 in-patient beds, offices for out- reach services and educational facilities, opened in 2009.
The service’s multidisciplinary team includes dedicated medical, nursing, social work and allied health staff. Services include:
• In-patient care for management of complex symptoms and provision of end-of- life care • Out-patient clinics • Consultation services • Out-reach medical, social work and allied health services and contracted domiciliary nursing services to patients in the community • Counselling and support • Educational programs for health workers from across North Queensland and students from James Cook University
Care is person-centred, holistic, interdisciplinary and needs-based. Referrals are via the GP’s or via other specialists. There is increasing potential for supporting home teams to look after palliative care patients at home, where possible, including residential aged-care facilities.
Service information
07 4433 4260 07 4433 4291
The Townsville Hospital, 100 Angus Smith Drive, Douglas, QLD 4814
www.health.qld.gov.au/townsville/services/palliative
December 2018 Page 5 of 50
Mercy Community Services- Safe at Home Project
The Safe at Home Program is operated by Mercy Community Services North Qld. - offer monitored personal medi-alert alarms through a personal emergency response service (24 hour / 7 day a week/ 365 days). - provide support to those who wish to live a full and independent life but who require the assurance that if an emergency arises and assistance is needed, help is only a press of a button away. - committed to providing service in a responsible and caring manner for our clients. - medical alarms play a key role in helping seniors, those with long-term health needs or those recovering from surgery throughout Townsville and surrounding communities.
Service information
07 47580400 (8am-4pm)
07 4758 0402
Suite 5 56 Charles st Aitkenvale, 4814 www.mercycommunityservices.com
December 2018 Page 6 of 50
Dementia Australia
Dementia Australia represents the 425,416 Australians living with dementia and the estimated 1.2million Australians involved in their care. We advocate for the needs of people living with all types of dementia, and for their families and carers, and provide support services, education and information. Dementia Australia is a member of Alzheimer's Disease International, the umbrella organisation of Dementia and Alzheimer's Associations around the world. We advocate on the basis of evidence-based policy, promote awareness of dementia, administer national contracts with the Commonwealth Government and provide research grants to emerging researchers through the Dementia Australia Research Foundation(link is external). Dementia Australia delivers national dementia programs and services funded by the Commonwealth We are also a governing member of the National Aged Care Alliance and are involved in other key groups progressing the aged care reforms. We are proud to say that we are committed to achieving a dementia-friendly Australia where people with dementia are respected, supported, empowered, and engaged in community life.
Service information
(07) 4755 1177
165 Kings Rd, Pimlico QLD 4812
www.dementia.org.au
How to connect with this service/support? For more information , email or phone during 8 am-4pm For any assistance, information or support outside of these hours, please phone the National Dementia Helpline on 1800 100 500.
December 2018 Page 7 of 50
St Andrews Meals on Wheels
St Andrew's Meals on Wheels provides an important service to many elderly and disabled clients and carers residing in the Townsville district. Many new referrals result from clients who have been discharged from hospital, or self-referrals from people in the community who are no longer able to prepare meals.
The service enables many elderly members of our community to remain in their own homes, thus enhancing their independence and quality of life. In some instances, access to the service may only be a temporary measure, offering assistance until they have recuperated.
Service information
07 47281204 (business hours) [email protected] 14-16 Rendle Street, Aitkenvale Qld,4814 www.mealsonwheels.com.au
December 2018 Page 8 of 50
Canteen
CanTeen offers support for young people living with cancer aged 12 to 25 years old. It may be their own cancer, a parent or sibling with cancer, or the loss of a loved one to cancer. We get it. Just when life should be full of possibilities, cancer crashes into a young person’s world and shatters everything. CanTeen is the game changer. We help young people cope with cancer in their family. Through CanTeen, they learn to explore and deal with their feelings about cancer, connect with other young people in the same boat and if they’ve been diagnosed themselves, we provide specialist, youth- specific treatment teams. By feeling understood and supported, young people develop resilience and can rebuild the foundations that crumbled beneath them when cancer turned their life upside down. That’s how CanTeen is the difference.
Service information 07 47005636 0411451233 [email protected] [email protected]
Unit 3, Level 1 Park Haven Medical Centre 7 Bayswater Rd, Hyde Park,4812 www.canteen.org.au
December 2018 Page 9 of 50
Townsville Hospital Foundation- Hospital Volunteer Program
The Townsville Hospital Foundation is the dedicated charity of the Townsville Hospital and Health Services. We provide the extra comforts and services to compliment Queensland Health’s delivery of healthcare across North Queensland. 100% of all funds raised remain local in Townsville and North Queensland and are used to improve the hospital experience for patients, families, visitors and staff across the 20 hospital and health centres under our Health Services. As one of the only 100% local North Queensland charities, the Townsville Hospital Foundation prides itself on ‘making a difference’ to healthcare locally, by funding medical equipment, research, and support services to all who spend time within our hospitals.
Service information
07 4433 1337 [email protected] The Townsville Hospital 100 Angus Smith Dr, Douglas, 4814 www.thfoundation.org.au
December 2018 Page 10 of 50
Townsville City Seventh-day Adventist Church
- Pasteral support for church members, happy to support other community members outside the church - Interest in building compassionate community in Townsville
Service information
07 47793988 [email protected]
127 Francis St, West End Q 4810
www.townsville.adventist.org.au
December 2018 Page 11 of 50
Northreach Baptist Church
- Counselling services - Hospital chaplain at Mater and TSV hospital - At home pasteral care with elders in the church
Service information
07 47232371 [email protected]
38 Canterbury Rd, Kirwan Q 4817
www.northreach.org.au
December 2018 Page 12 of 50
Karmness
Meditation Centre The Karmness Centre is a boutique meditation studio in the heart of Townsville catering for everyone from avid soul searchers to busy skeptics. The centre offers a variety of meditation and mindfulness classes, workshops and mini retreats.
- Meditation, Grief councelling, laughter, sound healing
Service information
07 4795 7423 [email protected] 5/28 French St Pimlico
www.karmness.com
December 2018 Page 13 of 50
Acacia Health Retreat
Acacia Health Retreat is a recently reopened natural health and lifestyle retreat in the Hervey Range. The facility has 4 rooms for guests and can take a maximum of 6 guests. Frida de Bruyn is a nurse who is on site and does a full evaluation of the needs of the clients who thereafter receives an individualised program. The guests and their specific situation is in the centre whether it is pain management, rest and relaxation or cancer support. Delicious, nutritious meals are prepared partly with ingredients straight from the garden in a homelike setting. There is one on-suite unit that is wheelchair friendly. Are you a family taking care of your loved one and need some time off? We offer respite and your loved one can stay with us for 1-2 weeks. The natural surroundings are peaceful and invigorating. Gratitude for what we have is fostered as we meditate on all the aspects of life. We believe that good life is a gift and that a good death is allowing the person to be as much in control as possible, respecting their dignity and by showing compassion.
Service information
0411 960 457 [email protected] 1 Fryers Road Hervey Range, Townsville,4817
www.acaciahealthretreat.com.au
December 2018 Page 14 of 50
Salt Therapy NQ
Founded in 2012, Salt Therapy NQ has developed into a multi-disciplinary natural health clinic, offering a variety of natural therapy services such as Massage, Kinesiology, Buteyko Breathing, Hypnotherapy, Salt Room Therapy, Meditation, Natural Skincare Solutions and Salt Products.
Using a specially prepared room, combined with a state of the art, patented medical device, the atmosphere of the salt mines in Europe is reproduced along with all of the naturally occurring therapeutic properties in our Salt Rooms.
Service information
(07) 4728 3328 [email protected] 112 – 118 Mooney Street Gulliver, 4812 www.salttherapynq.com.au
December 2018 Page 15 of 50
The Simplest Remedy
The Simplest Remedy is a small business borne out of a passion for all things natural and maintaining good health. The owner, Megan Holland, is surrounded by a support network of friends and relatives who are proactive when it comes to their health and the health of their family. This group of people along with Megan’s passion was the inspiration for The Simplest Remedy. Maintaining a healthy lifestyle can be costly and time-consuming – whether it’s sourcing local/organic fresh produce, travelling to a good health shop, making meals from scratch, or keeping abreast of latest health news and research. The Simplest Remedy’s mission is to help everyone, particularly families, to access natural medicines at very competitive prices. The Simplest Remedy stocks a comprehensive range of products with the best evidence of effectiveness, quality and safety, including Owen Homoeopathics, the Australian Bush Flower Essences, Changing Habits and Broth of Life. In 2014, Megan became a qualified Australian Bush Flower Essence Practitioner and in 2015, released a unique and effective range of flower essence formulations. Used as directed, these products can empower your family to take charge of their health and minimise recovery time to ensure your family is getting the most out of life.
Service information
0435 142 558
[email protected] Shop 5 . 238 Woolcock Street Currajong,4817
www.thesimplestremedy.com.au
December 2018 Page 16 of 50
Lighten Up
A warm friendly, light hearted Yoga and Pilates studio in Townsville CBD. We create a tranquil space to unwind and melt away the stress of the day. At Lighten Up we’re all about meaningful experience. Everything we do derives from this intention. We practice Yoga with a strong focus on self discovery, healing, detoxifying and helping you to find relief from the stresses of modern life. Our studio is your sanctuary, our class is your opportunity to reconnect with yourself and nurture your body. We have a warm and welcoming community with people of all shapes, sizes and genders. We aren't about being trendy, we keep it raw, real and authentic. We welcome you to come as you are, roll out your mat and join us. Our emphasis is on growing radiance from the inside. Beauty grows naturally through acts of loving kindness to yourself, which you can then extend to others.
Service information
0475 061 525 [email protected] 509 Flinders St Townsville City www.lightenupnq.com.au
December 2018 Page 17 of 50
Morley Funeral Homes
Townsville’s Complete Funeral Service Provider Offereing professional and dignified service in a modern, calm and comfortable atmosphere that assists families to cope with bereavement in the most appropriate manner possible. Friendly and compassionate service has become synonymous at Morleys Funeral Home and we are recognised for our dedication to excellence.
57 Years’ Experience - Local Family Funeral Home - Fully Accredited AFDA Member - Cremation Services - Direct Cremations - Burial Services - Memorial Services - All Funeral Services - Catering Facilities - Townsville's Only Qualified Embalmers - Repatriation/Exhumation Specialist - Large Carpark - Loss & Grief Seminars
Service information
(07) 07 47794744 [email protected] 2 Martinez Ave, Townsville , 4810 www.morleys.net.au
December 2018 Page 18 of 50
Cootharinga North Queensland
Our customers are anyone who is having difficulty achieving the life they want due to an impairment, whether permanent or temporary; or due to ageing. - Tailored solutions to assist people live the life they want - Offers a range of tailored services that are relevant to the choices and needs of the people we support. - Provides expert tailored equipment and technology solutions. - Assists people to experience choice and control in their life through planning, information and advice, pathways, linking, peer support, brokerage, and plan management. - Work with partners to increase the stock of quality accessible housing
Service information
1800 266 842 (8 am- 6pm) [email protected] 6/264 WOOLCOCK STREET, CURRAJONG QLD 4812 www.cootharinga.org.au
December 2018 Page 19 of 50
Northern Australia Primary Health Limited
Northern Australia Primary Health Limited (NAPHL) is committed to a vision of a healthier future for all Australians and is a leading provider of primary health care services in Northern Queensland. We do this by providing health and wellbeing services that complement the care provided by GPs and an increasing capacity to manage complex care needs. We deliver mental health, allied health, Aboriginal and Torres Strait Islander, refugee health, NDIS and corporate wellness programs and services. NAPHL also provides chronic and palliative care services that enable people to access care in their own home in conjunction with their primary care provider. Our services are open to anyone living in the Northern Australia region. We have offices in Townsville, Mackay, Cannonvale, Cairns and Thursday Island and our employees travel to many other rural and remote sites across the region to provide face to face services. We also offer service delivery via phone and/or telehealth video conferencing where clinically appropriate.
Service information
07 4421 7700 [email protected] Clinical Practice Building, Douglas QLD 4814 www.naphl.com.au
December 2018 Page 20 of 50
Headspace Townsville
Headspace provides tailored and holistic mental health support to 12-25 year olds. With a focus on early intervention, we work with young people to provide support at a crucial time in their lives – to help get them back on track and strengthen their ability to manage their mental health in the future.
At the heart of our services is ensuring we meet the evolving and unique needs of young people and those who support them. Therefore, young people are at the centre of everything we do and they play an active role in designing, developing and evaluating our programs.
Service information
(07) 4799 1799
[email protected] 2/14 Sporting Dr, Thuringowa Central QLD 4817 www.headspace.org.au
December 2018 Page 21 of 50
National Disability Insurance Scheme
When it is fully rolled out, the National Disability Insurance Scheme (NDIS) will provide about 460,000 Australians aged under 65, who have permanent and significant disability with funding for supports and services. For many people, it will be the first time they receive the disability support they need.
The NDIS can provide all people with disability with information and connections to services in their communities such as doctors, sporting clubs, support groups, libraries and schools, as well as information about what support is provided by each state and territory government.
Service information 1800 800 110
National Disability Insurance Agency
GPO Box 700 Canberra ACT 2601 235 Stanley St, Townsville QLD 4810 www.headspace.org.au
December 2018 Page 22 of 50
Mater Hospital
A Catholic not-for-profit ministry of Mercy Partners, Mater is guided by the spirit of the Sisters of Mercy who first established Mater in 1906 when they built the first Mater Private Hospital. This was the start of a tradition of care and compassion for the sick and needy that continues to inspire us today.
Through our extensive network of hospitals, health centres and related businesses, a nationally accredited education provider and a world-class research institute, we're working together to meet the needs of the community and improve your health and wellbeing.
In delivering the healing ministry of Jesus we not only respond to, but actively seek to support individuals and families disadvantaged by health or social circumstances. We are able to meet these needs by reinvesting any revenue from the business back into the provision of health care services.
Like our founders, we are dedicated to providing our services through a sincere commitment to our Mission and core values of Mercy, Dignity, Care, Commitment and Quality.
Service information (07) 4727 4444
[email protected] 21-37 Fulham Rd, Pimlico QLD 4812 www.matertsv.org.au
December 2018 Page 23 of 50
Townsville Aboriginal and Islander Health Services
Townsville Aboriginal and Torres Strait Islander Corporation for Health Services (TATSICHS) aims to empower Aboriginal and Torres Strait Islander people to take control of their individual, family and community health, which encompasses physical, social, emotional, cultural, spiritual and economic well-being. Our community has access to holistic primary health care that is culturally appropriate and incorporates prevention, promotion and treatment. Our approach to business is underpinned by principles of collaboration and sustainability.
Service information 07 4759 4000
57-59 Gorden Street Garbutt, Qld 4814 www.taihs.net.au/
December 2018 Page 24 of 50
Ronald McDonald House
Ronald McDonald House Charities North Australia improves the health and well-being of seriously ill children and their families through practical care programs.
The geographic reach of our region extends from Torres Strait, south to Mackay and west to Mount Isa and Camooweal at the NT border, but we also help care for interstate and overseas families.
Located at Townsville Hospital, our hospital-adjacent House can accommodate over 100 people each night. The average length of stay for these families is 2-3 months. We assist with travel, clothing, food and other essentials that families need during a medical emergency.
We also operate a Family Room at the Townsville Hospital, a Family Retreat in Palm Cove and the Learning Program across North Queensland and the Northern Territory.
Service information (07) 4775 5600
[email protected] 07 4775 5700
100 Angus Smith Drive, Douglas, QLD 4814 www.rmhc.org.au/our- programs/houses/northaustralia
December 2018 Page 25 of 50
Men’s Shed
Townsville Men's Shed (TMS) is a not for profit community organisation for the benefit of adult males. TMS is a place for men to engage in hands on activities and to interact with other men, and by doing so, to develop a sense of meaning and value around the process of completing projects or participating in training and educational activities. TMS mission is to provide a safe and friendly environment where men of all ages can meet and have a chat and a cuppa, make new friends, share and learn new skills, contribute to the community and gain access to information on mens' health issues and available resources. Service information
07) 4772 4422 [email protected] LOT 309 Ingham Rd, West End QLD 4810 www.townsvillemensshed.com
December 2018 Page 26 of 50
Queensland Ambulance Services
Ambulance response service activities include: • Emergency and non-emergency pre-hospital patient care and transport • Specialised transport services • Stand-by at special events • Casualty room services • Inter-hospital transfers • Planning for and coordination of multi-casualty events and disasters • Emergency call taking, operational deployment, dispatch and coordination of non-urgent patient transport services
Community and business service activities include: • Community education including first aid training and injury prevention • Commercial activities, such as industry contracts • Training and education of ambulance professionals • Pre-hospital care research
Service information 07 4796 9054 Emergency – 000 General Enquiries – 13 74 68 225 Hugh St, Currajong QLD 4812 www.ambulance.qld.gov.au
December 2018 Page 27 of 50
Queensland Country Women’s Association
Since 1922, the QCWA has been about women from all over Queensland coming together for many different reasons, whether it is about meeting new people, making new friends, learning new skills or getting involved in the community.
Whatever the reason, it is friendship and the overall desire to help others that has banded the women of this organisation together.
Our vision is simple: for the women of Queensland to come together to support communities, while celebrating their interests and forging friendships in a respectful and caring environment.
This is achieved by advocating and providing opportunities for women centering around education, health and community throughout every phase of a woman’s life.
Service information
(07) 4724 4200 [email protected] 134 Denham St, Townsville City QLD 4810 www.qcwa.org.au
December 2018 Page 28 of 50
North Queensland Primary Health Network
Northern Queensland Primary Health Network (NQPHN) is an independent, not-for- profit organisation funded by the Australian Government to commission services to meet the health needs and priorities of our region.
Our purpose is to ensure people of northern Queensland access primary health care services that respond to their individual and community needs, and are relevant to their culture, informed by evidence, and delivered by an appropriately skilled, well-integrated workforce.
We aim to improve health outcomes for all by working with GPs, pharmacists, dentists, nurses, allied health professionals, and organisations specialising in chronic disease management, health promotion, aged care, mental health, and Aboriginal and Torres Strait Islander health. We also work with secondary care providers, hospitals, and the wider community.
Service information (07) 4796 0400
[email protected] 1 James Cook Dr, Douglas QLD 4814 www.nqphn.com.au
December 2018 Page 29 of 50
Carlyle Garden Townsville
Residents at Carlyle Gardens Townsville have the opportunity to access a range of Blue Care services, including assistance with housework, transport around town and allied health services such as podiatry and physiotherapy. We are founded on a compassionate approach to care and our reputation is built on our highly experienced team who work in more than 220 centres and in 80 communities across Queensland.
Service information
(07) 4413 7325 [email protected] 60 Beck Drive North Condon, QLD 4815
www.carlylegardenstownsville.com.au
December 2018 Page 30 of 50
Regis Corinthian Court Retirement Village, Kirwan
Located in Townsville, Queensland Corinthian Court Retirement Village offers contemporary apartments and private, modern villas designed for easy living. All share the retirement village’s excellent resort style facilities which include a swimming pool, community hall, landscaped gardens with a BBQ area and a village clubhouse with gym, cinema and bar facilities. The site also has a café, salon, chapel and Day Therapy Centre. A great range of activities and social functions helps create a strong sense of community. An emergency call service is also available if you need it. If your care needs change, Regis Kirwan is an outstanding residential aged care facility, Regis Kirwan, is within the same complex. This means that you don’t have to leave your familiar surroundings and couples can stay close to each other even if they have different care needs.
Service information
07 4789 9733
1 Emerald Street Kirwan, qld,4817
www.regis.com.au
December 2018 Page 31 of 50
Oak Tree Retirement Village, Townsville
Oak Tree Retirement Village Riverway Townsville is located just 30 minutes south west of Townsville's city centre, close to shopping, medical and hospital facilities, Oak Tree offers easy access to all of the services you need and the places you love to visit. Riverway Townsville has so much to offer every age group and is a wonderful place to call home. Boasting 77 two, two bedroom plus study and three bedroom homes, and a large Village Centre and swimming pool, the Village offers a relaxed and independent lifestyle in a low maintenance property where you can enjoy regular social activities, the companionship of new friends and the security and peace of mind of living in a gated community. Our Villas have been thoughtfully designed to help you live in your own villa for longer, with all the comforts needed for safe and easy living. Complimenting this lifestyle is our maintenance-free promise where the entire Village, including your garden and home facade, is taken care of for you by our onsite Village Manager. We look after everything from the cleaning of the Village Centre, through to landscaping and general external repairs.
Service information
1300 367 155
29 Maria Street, Rasmussen, QLD,4815 [email protected]
December 2018 Page 32 of 50
Good Shepherd Home -Townsville
The Good Shepherd Home Townsville has a well-deserved reputation for its welcoming resident environment, attention to detail and homely finishing touches. With a strong emphasis on creating a genuine feeling of warmth and familiarity, The Good Shepherd Home delivers exceptional care with the specific care needs of our residents firmly in mind.The Good Shepherd Home offers care for up to 240 residents and is fully accredited, and dedicated to providing residents with maximum privacy, security, comfort and choice. To ensure residents live a fulfilling life, we offer a dedicated Leisure and Lifestyle Team, to ensure residents continue to pursue their passions or discover new ones. Activities such as day trips, a daily exercise program, arts and craft and entertainment provide the fun and companionship essential for a high quality of life.
Service information (07) 4772 9900
565 University Rd, Annandale QLD 4814 [email protected]
http://www.tgsh.org.au/
December 2018 Page 33 of 50
Loreto Home for Aged
Loreto is a small aged care facility operated by Mercy Community Services North Queensland. Loreto offers high care services in an intimate and home-like environment with a focus on individual care to provide the best lifestyles and health outcomes for our residents. We employ a dedicated team of professional nursing, personal care and therapy staff who create a caring and friendly environment. Our pastoral care team provides professional and dedicated clinical and pastoral care.
Service information (07) 07 4728 3737
20 Fulham Rd, Pimlico, 4812
https://mercycommunityservices.com/loreto- nursing-home/
December 2018 Page 34 of 50
Parkland Residential Aged Care Facility
Parklands Residential Aged Care is a 70 bed residential aged care facility providing frail, aged and memory support within the Townsville Hospital & Health Service. All rooms are single with shared ensuites. Services provided to clients of Parklands Residential Aged Care include:
• Nursing • Diversional Therapy • Allied Health Services including o Physiotherapy o Occupational therapy o Podiatry o Speech Therapy o Social work o Dietetics
The facility is lcated at the Kirwan Health Campus in Kirwan, Townsville and compliments the co-located Community Health and residential Mental Health Services.
Service information
07 4433 9100
138 Thuringowa Dr, Thuringowa Central QLD 4817
07 44339101 https://www.health.qld.gov.au/townsville
December 2018 Page 35 of 50
Regis Aged Care
Regis Kirwan is a friendly, restful community, just north of the river. Tucked next to the bowls club and purpose designed for comfort, privacy and support, Regis Kirwan offers a thoughtful mix of lifestyle and contemporary aged care.
With 125 places here, including 118 as single rooms, Regis Kirwan is setting the standards for aged care in the Townsville region. 30 places are reserved and especially outfitted for the care of people with dementia.
Like all Regis facilities, Kirwan delivers innovative programs underpinned by classic care principles. Our highly experienced specialists will develop a personal program for you, to enhance your day-to-day well-being, to keep you connected with your favourite things, and help you embrace new interests. And we encourage your family to be involved in all aspects of your life.
Service information
1300 998 100
1 Emerald St, Kirwan,4817
[email protected] www.regis.com.au
December 2018 Page 36 of 50
BlueCare Townsville- Mt. Louisa
As one of Queensland’s leading and trusted in home, retirement living, disability, community and aged care providers, Blue Care can deliver tailored support for you or your loved one. With expert advice and over 60 years’ experience, you can have the confidence and security knowing you’re in safe hands. We’ll make things simpler and work with you to design the care and support you need, so you and your family continue to live life your way.
Service information
07 47587100
[email protected] 489 Bayswater Rd, Mt.louisa,4814
www.bluecare.org.au
December 2018 Page 37 of 50
Bolton Clarke Rowes Bay Retirement Village
Rowes Bay Retirement Village in Townsville is a delightful place to call your home when you retire. Overlooking beautiful Magnetic Island, the vllage is just a short stroll to the beach and within walking distance of local parklands and recreational facilities.
Rowes Bay’s leisure facilities, events and social activities give you the freedom to be as active and connected as you want to be. You can entertain friends and family in the village’s delightful pergola and BBQ area, unwind in our outdoor swimming pool or enjoy our communal veggie garden. Regular activities include bingo, fish & chip nights and Happy Hour three nights a week. With open landscaped streets and an esplanade location you’ll also find plenty of gentle walking routes in and around the village.
Service information
1300 558 648
9 Havana Street Rowes Bay, Qld 4810
www.boltonclarke.com.au
December 2018 Page 38 of 50
Carinity Fairfield Grange
Located opposite The Precinct urban village in Fairfield Waters, The Residences at Fairfield Grange is part of Carinity’s master-planned community exclusively for seniors. Set across three levels with views over Fairfield Waters and Idalia, The Residences has been designed to provide opportunities for interaction and activity, while also offering plenty of space for reading or quiet reflection.
- Permanent residential aged care - Dementia specific and respite care - Cognitive support wing – sensory garden - 24 hour access to staff support - Access to allied health - Regular social events, activities and outings
Service information
07 3505 5800
33 Kokoda Street Idalia Qld 4811
www.carinity.org.au
December 2018 Page 39 of 50
ArCare North Shore
With a heritage in supported seniors’ living that dates back to 1969, Arcare is now one of the most innovative aged care providers in Australia. Our first aged care residence was built in 1997 and since then we’ve grown to 36 throughout Victoria, Queensland and New South Wales. Each residence is fully accredited by the Australian Aged Care Quality Agency with services including 24-hour nursing, ageing in place, permanent care, sensitive (dementia) care and respite care. A proudly family-owned business, we also provide care services in the home.
Residential Aged Care Our aged care residences are government endorsed and have been the gold standard in residential aged care since 1997. Across our 36 aged care residences throughout Victoria, Queensland and New South Wales, we offer a mix of permanent, respite and dementia accommodation as well as palliative care.
Service information
07 4771 1100
77 Main St Queensland 4818
www.arcare.com.au
December 2018 Page 40 of 50
OzCare Villa Vincent
Multiple well-appointed, stylish common areas are open for everyone to enjoy. Watch a movie on our large screen TVs, get lost in a good book from our library, take a break in one of the quiet rooms, use the internet on one of our computers, get your hair cut at the hairdressing salon, relax in the lounge with tea and coffee making facilities or head outside to enjoy our extensive grounds with BBQ facilities, sitting areas, gazebos, gardens and walking paths. On special occasions, take a trip outside the centre on our small bus or join in on the festivities held every month - there’s always something to do, and a friendly smile from the people there to help you. - 191 Beds – government subsidised - Permanent Care - Dementia care - Respite care - 24 hour emergency assistance - Health care - Palliative care - Post-operative care
Service information 1800 692 273
53-57 Mooney St, Gulliver, 4812
https://www.ozcare.org.au/aged-care/aged- care-facilities/facilities/villa-vincent- townsville/
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Cate Chemist -Garbutt
- Locally owned and operated community pharmacy in Townsville - Opening hours Monday – Saturday 8.30am – 6pm - Free delivery – contact pharmacy for details on eligibility - Additional services include: - Blood Pressure Checks - Medications Checks - Home Medications Review - Webster Packing - Vaccinations - Medical Certificates - Sleep Apnoea testing and machines - Crutches Hire - Wound Care
Service information (07) 4728 4261
4/223 Ingham Rd, Garbutt QLD 4814 [email protected] www.cateschemist.com.au
December 2018 Page 42 of 50
Calanna Whole Health Pharmacy - Kirwan
Our 135 trained and accredited staff including Pharmacists, Naturopaths, Natural Health Consultants and pharmacy teams, work to deliver our shared vision to improve the health and wellness of people in Cairns, Atherton, Innisfail, Townsville and the Gold Coast.
We know that combining traditional pharmaceutical treatments with dietary advice and natural therapy can sometimes improve symptoms for a range of conditions including skin diseases, digestive issues, depression, diabetes, cardiovascular disease and pain. Working with our pharmacists, practitioners and Naturopaths to fully understand the underlying causes of your ill-health means we can make the best recommendations to improve your whole health and quality of life.
Service information (07) 4773 4224
36 Thuringowa Dr, Thuringowa Central QLD 4817 www.calannapharmacy.com.au
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Healthlink Pharmacy
Health Link Pharmacy is an integral part of the Health Link Medical Centre and has been situated conveniently at 533 Ross River Road for over 28 years.
Being conveniently located within the Medical Centre means that you won't have to go in search of a pharmacy to fill your script, after having seen the doctor. All pharmacy staff members (Judith, Carol & Natalie) are pharmacists and offer consistent, reliable and professional counselling. All patients are welcome and you do not always have to see a doctor, however we will refer you to the doctor if need be. Our pharmacists are dedicated to helping you achieve the best possible health outcomes. Specialising in Dose Administation Aids, Home Medicines Reviews and Staged Supply of Medicines we are assisting our patients to gain independence and compliance.
Service information
07 4773 7133 533 Ross River Rd, Cranbrook Q 4814 [email protected]
www.healthlinkpharmacy.com.au
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Riverside Garden Pharmacy
Newly established by two local Townsville Pharmacists Michael Jensen and Amanda Baker.
Amanda is a registered Pharmacist with a Bachelor of Pharmacy from James Cook University. She has 8 years experience working in the pharmacy industry and has worked as a Pharmacist for 5 years.
Michael is a registered Pharmacist with a Bachelor of Pharmacy from James Cook University. He has been working as a Pharmacist for 6 years.
- Medication counselling - Local Delivery - Expert pharmacist advice - Open 8,30am-6.30pm Monday-Friday | 8.30am – 3pm Saturday | 9am – 2pm Sunday
Service information
07 4775 3642 Shop 111, 228-244 Riverside Blvd, Douglas
Townsville QLD 4814
www.riversidegardenspharmacy.com
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Alive Pharmacy Discovery Rise
We are proud to offer you our expert service across a variety of health areas. Our highly trained and caring pharmacists work with you and your doctor to help you and your family reach the best possible health outcomes.
- Consumer medication information - Dose administration aids - Open 8.30am – 5.30pm Monday – Friday | 8.30am – 1pm Saturday | Closed Sunday and Public Holidays
Service information
07 4775 4741 Clinical Practice Building , 1 James Cook Drive, Douglas QLD 4811
www.alivepharmacy.com.au
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Diversicare
Diversicare provides:
• Information and education about Commonwealth Home Support Programme (CHSP) and other aged care services to community groups, family groups, people with a disability and individuals from culturally and linguistically diverse (CALD) backgrounds • Cross-cultural training, multicultural and multilingual resources to aged care services providers to support in the provision of culturally appropriate services • The opportunity to download community profiles, cultural tip sheet, food project resources, translated materials and links to other multicultural organisations • Sets up displays, runs workshops, provides information sessions and presentations for service providers and the community. • Opportunities to CALD consumers to talk about their cultural needs • Cultural support to service providers to ensure CALD consumers receive culturally responsive services.
Service information
07 4723 1470
34/188 Vickers Rd North, Condon QLD 4815
www.diversicare.com.au
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Right at Home
Right at Home is a commercial in-home care provider, offering a comprehensive range of services which includes: aged, disability, reablement, Hospital in the Home (HitH), transport and support post-surgery or to appointments, social support, healthcare assessments, chronic conditions and palliative care. Our innovative approach to care is delivered by a diverse range of skilled staff ranging from Care Companions, Personal Care Workers, Enrolled and Registered Nurses. We are confident that our care model provides excellent value for money, drawing on local and international experience, ensuring we are flexible, responsive, relevant and effective.
Service information
07 4426 1016
264 Ross River Road, Aitkenvale Queensland 4814
www.rightathome.com.au
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Townsville City Council
Townsville City Council provides a myriad of services to the community and is committed to delivering quality services to facilitate sustainable growth through inspired leadership and community engagement. The team at council believe in creating believes in creating a community that is strong, connected and united, and encourages a great lifestyle for our community through the delivery of programs and initiatives.
Service information
13 48 10 103 Walker St, Townsville City QLD 4810 [email protected]
www.townsville.qld.gov.au
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Golden Age Advisory
Steve Jenkosky MFP CFP® Financial Planner SSA
From tackling personal decisions to reaching important milestones, my job is to guide you on the path of success. As a professional Certified Financial Planner ®, you are assured of great results. I’m fueled by my commitment to excellence and go the extra mile to make sure clients are fully satisfied with my work. Get in touch with me today for a free consultation.
- Aged Care Specialist - Retirement Living Specialist - Certified Financial Planner - Wealth Management
Service information 0408 771 677
West End QLD
www.goldenageadvisory.com.au
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