Palliative Care Services, Supports and Information Directory Townsville December 2018 Palliative Care services and supports directory for Townsville This is a resource created for Residential Aged Care Services in Townsville to identify palliative care supports, services and information available for their residents with palliative needs. Palliative Care Queensland recommends consumers and providers use www.mycommunitydirectory.com.au is access up to date information about palliative care services and supports within Townsville. Background In 2017 – 2018 Palliative Care Queensland undertook a community services and supporting mapping activity within the Greater Townsville Region to identify a variety of services and supports available for people with palliative needs. Many of these services and supports exhibited at our free community event Good Life Good Death expo in June 2018. This list is printed below and has been provided to mycommunitydirectory. Method to identify the list Listings were identified through 3 methods: - CELC-T project steering committee identification - Online search - Recommendations from other services or supports on this list Following identification services and supports were contacts via phone or email and asked to provide information about their organisation and contact details. This is summarised on the following pages and has been provided to mycommunitydirectory Disclaimer It is important to not that this list is not everything and may not be up to date. However to keep this list alive Palliative Care Queensland is also working with mycommunitydirectory to embed this list into an online active resource for both community and service providers in Townsville. Palliative Care Queensland does not endorse any of these services or supports on this list. This list is an information directory only. December 2018 Page 2 of 50 Table of Contents Townsville Hospital and Health Service - Palliative Care Service ...................................................... 5 Mercy Community Services- Safe at Home Project.......................................................................... 6 Dementia Australia ....................................................................................................................... 7 St Andrews Meals on Wheels......................................................................................................... 8 Canteen ........................................................................................................................................ 9 Townsville Hospital Foundation- Hospital Volunteer Program ...................................................... 10 Townsville City Seventh-day Adventist Church ............................................................................. 11 Northreach Baptist Church .......................................................................................................... 12 Karmness .................................................................................................................................... 13 Acacia Health Retreat .................................................................................................................. 14 Salt Therapy NQ .......................................................................................................................... 15 The Simplest Remedy .................................................................................................................. 16 Lighten Up .................................................................................................................................. 17 Morley Funeral Homes ................................................................................................................ 18 Cootharinga North Queensland ................................................................................................... 19 Northern Australia Primary Health Limited .................................................................................. 20 Headspace Townsville ................................................................................................................. 21 National Disability Insurance Scheme .......................................................................................... 22 Mater Hospital ............................................................................................................................ 23 Townsville Aboriginal and Islander Health Services ...................................................................... 24 Ronald McDonald House ............................................................................................................. 25 Men’s Shed ................................................................................................................................. 26 Queensland Ambulance Services ................................................................................................. 27 Queensland Country Women’s Association .................................................................................. 28 North Queensland Primary Health Network ................................................................................. 29 Carlyle Garden Townsville ........................................................................................................... 30 Regis Corinthian Court Retirement Village, Kirwan ....................................................................... 31 Oak Tree Retirement Village, Townsville ...................................................................................... 32 Good Shepherd Home -Townsville ............................................................................................... 33 Loreto Home for Aged ................................................................................................................. 34 Parkland Residential Aged Care Facility ........................................................................................ 35 Regis Aged Care........................................................................................................................... 36 BlueCare Townsville- Mt. Louisa ................................................................................................. 37 Bolton Clarke Rowes Bay Retirement Village ................................................................................ 38 Carinity Fairfield Grange ............................................................................................................. 39 ArCare North Shore ..................................................................................................................... 40 December 2018 Page 3 of 50 OzCare Villa Vincent .................................................................................................................... 41 Cate Chemist -Garbutt ................................................................................................................. 42 Calanna Whole Health Pharmacy - Kirwan ................................................................................... 43 Healthlink Pharmacy ................................................................................................................... 44 Riverside Garden Pharmacy ......................................................................................................... 45 Alive Pharmacy Discovery Rise ..................................................................................................... 46 Diversicare .................................................................................................................................. 47 Right at Home ............................................................................................................................. 48 Townsville City Council ................................................................................................................ 49 Golden Age Advisory ................................................................................................................... 50 December 2018 Page 4 of 50 Townsville Hospital and Health Service - Palliative Care Service Townsville Palliative Care Service cares for patients with both cancer and non-cancer diagnoses. The purpose-built facility, comprising of 20 in-patient beds, offices for out- reach services and educational facilities, opened in 2009. The service’s multidisciplinary team includes dedicated medical, nursing, social work and allied health staff. Services include: • In-patient care for management of complex symptoms and provision of end-of- life care • Out-patient clinics • Consultation services • Out-reach medical, social work and allied health services and contracted domiciliary nursing services to patients in the community • Counselling and support • Educational programs for health workers from across North Queensland and students from James Cook University Care is person-centred, holistic, interdisciplinary and needs-based. Referrals are via the GP’s or via other specialists. There is increasing potential for supporting home teams to look after palliative care patients at home, where possible, including residential aged-care facilities. Service information 07 4433 4260 07 4433 4291 The Townsville Hospital, 100 Angus Smith Drive, Douglas, QLD 4814 www.health.qld.gov.au/townsville/services/palliative December 2018 Page 5 of 50 Mercy Community Services- Safe at Home Project The Safe at Home Program is operated by Mercy Community Services North Qld. - offer