End of Project Report to Oxfam – 2014-2017
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End of project report 12 June 2014 to 30 June 2017 Photo: 16 Days of Activisionmarch from Eriku to Lae Police Station, 25 November 2017, coordinated with the Morobe Family and Sexual Violence Action Committee. 1 Contents 1. Introduction .............................................................................................................................................. 3 2. Overview ................................................................................................................................................... 3 3. Achievements and development impact .................................................................................................. 4 4. Objectives and outcomes .......................................................................................................................... 5 5. Benchmarks ............................................................................................................................................... 7 6. Lessons learned ......................................................................................................................................... 8 7. Child Protection ........................................................................................................................................ 9 8. Disability inclusion .................................................................................................................................. 10 9. Complaints handling ............................................................................................................................... 10 10. Risk management .................................................................................................................................. 10 11. Sustainability ......................................................................................................................................... 11 12. Finances ................................................................................................................................................ 12 13. Conclusion ............................................................................................................................................. 12 List of annexes ............................................................................................................................................ 12 Annex 1 – Client Data Summary ................................................................................................................. 13 Annex 2 – Client stories .............................................................................................................................. 15 Annex 3 – Financial report for 2013-14 to 2016-17 .................................................................................... 17 2 1. Introduction Femili PNG is a Papua New Guinean NGO that runs a case management centre in Lae for survivors of family and sexual violence (FSV). We began operating in mid-2014 following startup funding from the Australian Aid program, channeled via Oxfam. This ‘end of project’ report covers Femili PNG’s operations from 12 June 2014 to 30 June 2017, the dates in Femili PNG’s agreement with Oxfam. Since then, Femili PNG has continued operating with support from the Australian government but through Cardno and the Pacific Women Shaping Pacific Development (Pacific Women) program rather than Oxfam. As per the agreement with Oxfam, Femili PNG is obliged to submit an end-of-project report to Oxfam by 31 January 2018, and once the report is finalized, Oxfam is required to submit the report to DFAT by 28 February 2018. 2. Overview Femili PNG supports the family and sexual violence (FSV) response system in Papua New Guinea (PNG) in three ways: by providing individual case management services to survivors of FSV; by supporting and resourcing other FSV service providers in Lae, including the hospital, police, courts, welfare department, safe houses and NGOs; and by undertaking research-based advocacy. This approach was new in PNG and delivered “proof of concept” in its first three years of operation. Since establishment we have brought about significant change to the FSV landscape in Lae. Not only have over 1,200 individuals affected by FSV been provided with critical support and services, but coordination among FSV service providers, our partners, has improved. In December 2017 a representative of UN Women said on PNG national television1 that Morobe is a pioneer province and demonstrates best practice for effectively implementing GBV strategies.The Pacific Women ‘Mid-term Review of the Papua New Guinea Country Plan’ also states that Femili PNG’s case management centre has become the best practice model in Papua New Guinea2. Our 2016-17 Client Survey revealed that 95% of clients are satisfied with our services, and that the most importantservice to our clients is counselling, followed by transport, and support to obtain legal, medical and police services. See Annex 4for more details. Most of our clients were female (93%) and 18% were children. 85% of adult clients report suffering verbal abuse or threats, and 86% physical violence. For 95% of clients, the alleged perpetrator is a family member, friend of neighbour. Most alleged perpetrators are males (88%). However, when it comes to children, 78% of the perpetrators are male, 10% female, and 13% males and females acting together. The most commonly cited cause of violence or abuse is ‘interpersonal issues’, reported by 53% of all 1 EMTV Online 10 December 2017: https://www.facebook.com/EMTVonline/videos/1938270729524150/ 2 Available here: http://dfat.gov.au/about-us/publications/Pages/pacific-women-shaping-pacific-development-in- png-mid-term-review-of-the-png-country-plan-and-management-response.aspx 3 clients. 38% of adults report adultery or polygamy as a cause. 33% of clients report substance abuse as a cause, and 29% of adult clients report financial disagreements3. 3. Achievements and development impact Femili PNG has achieved its goal, to improve access to and effectiveness of services for FSV survivors. Our detailed activities have been reported to Oxfam and DFAT through six-monthly progress reports. Some highlights of what we have achieved in project period include: Ensured that Lae has a functioning system of secureemergency accommodation, something that was not the case before our arrival. Set up referral pathways, built strong relationships with, helped resource and develop local partners including: the District Court, the Morobe Provincial Government Division for Community Development (welfare), Lae and Morobe Provincial Police, the Angau Memorial Hospital Family Support Centre (FSC), City Mission, the Salvation Army and others. Demonstrated value for money, by exceeding fundraising targets while costing about 75 per cent of the original budget on a monthly basis (enabling the project to last longer than programmed for). Diversified funding, with Australian Aid funding estimated to be down to 75 per cent of our total revenue in 2016-17. Established an Australian support group,Friends of Femili PNG, which is registered with the Australian Charities and Not-for-profits Commission and endorsed as a deductible gift recipient by the Australian Tax Office. Demonstrated good governance, including by bringing together a group of committed, independent and technically-competentindividuals to form the Femili PNG Board. Developed and implemented a suite of operational policies, and made them available on our website for other organisations to use. Developed effective national partnerships with key institutions, such as theFamily and Sexual Violence Action Committee (national and provincial), University of PNG and the PNG University of Technology. Developed international partnerships with selected organisations including the Philippine General Hospital and Canberra’s Domestic Violence Crisis Service. Developed growing partnerships with the private sector, including businesses in Lae as well as the PNG Business Coalition for Women and the Oil Search Foundation. Established close relationships with Morobe government representatives and agencies. Participated in various national working groups, and started to develop relationships with the national government, including the Department of Justice and Attorney General and the Department for Community Development and Religion. Established a robust monitoring and evaluation (M&E) system, and commenced our research program. Engaged in significant communications and advocacy, in both PNG and Australia, including through our website, the media, social media, talks and research, 3Source: Client Characteristics and Services 2014 to 2016: the first two years(Annex 4) 4 withsuccessful tours of Australia by Femili PNG managers in April 2016 and October 2017, and a tour of PNG by Rosie Batty in April 2017. Received recognition for our work in reports4, peer-reviewed articles5 and numerous media articles6. 4. Objectives and outcomes The project had six objectives. These are listed below with information on the outcomes of our activities under each. 1. Support survivors to access emergency medical care and psychosocial services provided by the FSC and health sector. Referral pathway in place between Femili PNG and the FSC. At the outset, the FSC was our only health service partner. By the end of the project we had also expanded our referral network to include Wampar Health Centre, Milford Haven Clinic and the Centre