1-Tok-Kaunselin Helpim Lain Service Provider Directory 2017
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1-Tok Kaunselin Helpim Lain - 7150 8000 - Service Provider Directory A special thank you is extended to consultant Helen Haro who supported this work in partnership with ChildFund Papua New Guinea and to the 1-Tok Kaunselin Helpim Lain Counsellors who travelled to a range of provinces to carry out awareness with services across the referral network and collect new contact details. Thank you to all of the service providers across the network who work with the 1-Tok Kaunselin Helpim Lain to support survivors of gender based violence across Papua New Guinea. The 1-Tok Kaunselin Helpim Lain is a partnership between ChildFund Papua New Guinea, FSVAC (CIMC) and FHI 360, supported by the New Zealand Aid Programme, USAID, ChildFund New Zealand and ChildFund Australia. ChildFund Papua New Guinea ChildFund Papua New Guinea works in partnership with children and their communities to create lasting and meaningful change by supporting long-term community development and promoting child rights. ChildFund Papua New Guinea PO Box 671, Gordons NCD T: +675 323 2544 D: +675 7030 0297 W: www.childfund.org.au 1-Tok Kaunselin Helpim Lain - 7150 8000 - Service Provider Directory Contents Introduction to the 1-Tok Kaunselin Helpim Lain 3 The 1-Tok Kaunselin Helpim Lain Service Provider Directory 4 National Capital District 5 Bougainville 9 Central 12 Chimbu 13 Eastern Highlands 15 East New Britain 15 East Sepik 16 Enga 17 Gulf 18 Hela 18 Jiwaka 18 Madang 19 Manus 19 Milne Bay 20 Morobe 20 New Ireland 21 Oro 22 Sandaun 22 Southern Highlands 23 Western 23 Western Highlands 24 West New Britain 24 1 1-Tok Kaunselin Helpim Lain - 7150 8000 - Service Provider Directory Acronyms ART Antiretroviral therapy CID Criminal Investigations Division FSV Family and sexual violence FSVAC Family and Sexual Violence Action Committee FSVU Family and Sexual Violence Unit GBV Gender based violence NCD National Capital District PEP Post-exposure prophylaxis PITC Provider Initiated Testing and Counselling SOS Sexual Offenses Squad STI Sexually Transmitted Infection VCT Voluntary Counselling and Testing 2 1-Tok Kaunselin Helpim Lain - 7150 8000 - Service Provider Directory Introduction to the 1-Tok Kaunselin Helpim Lain – 7150 8000 ChildFund Papua New Guinea in partnership with through a national toll-free hotline. The 1-Tok Family and Sexual Violence Action Committee Kaunselin Helpim Lain provides survivors and (FSVAC) is jointly implementing a project: others affected by gender-based violence with an Strengthening Services for Survivors of Gender- immediate and comprehensive support package Based Violence in Papua New Guinea. A key which includes access to information, referral objective of the project is to design and establish to nearby service providers, and confidential PNG’s first telephone counselling hotline service. counselling at the time of the call. The 1-Tok Kaunselin Helpim Lain is staffed by professional The 1-Tok Kaunselin Helpim Lain – 7150 8000 – was counsellors available 12 hours a day, seven days a launched on the 20th of August 2015 and delivers week and is available in three National languages; a comprehensive counselling and referral service English, Tok Pisin, and Hiri Motu. for survivors of gender based violence (commonly referred to as family and sexual violence in PNG) Call the 1-Tok Kaunselin Helpim Lain today: 7150 8000 3 1-Tok Kaunselin Helpim Lain - 7150 8000 - Service Provider Directory 1-Tok Kaunselin Helpim Lain – 7150 8000 – Service Provider Directory Survivors of gender based violence (GBV) need ● Validation and update of service details in access to a range of services, from police protection the existing directory, last updated in 2015; and emergency safe housing to medical and ● Cross-check against other existing databases psychosocial care and legal support. Coordination (Meri Toksave, PNG Women’s Directory, across multiple sectors and organisations is and various IEC materials from service essential for the effective provision of these providers); services. Telephone counsellors at the 1-Tok Kaunselin Helpim Lain refer callers to a range of ● Face-to-face meetings with a range of services depending on their needs and location, services and coordinating mechanisms in in an effort to help them access comprehensive NCD, including FSVAC, Oxfam International, support. National Family and Sexual Violence Unit (FSVU) Office, Population Services Therefore, an important part of the project has International and National/Provincial been to map and document existing services Council of Women to identify new services; across Papua New Guinea. In 2015, a desk and ● Face-to-face meetings with services in field-based mapping exercise was carried out Eastern Highlands, Western Highlands, which identified over 150 government and non- Morobe, Chimbu and East Sepik. government support services for survivors of GBV. Given the rapidly changing service landscape in The directory now includes over 260 government PNG, there is a need to be constantly validating and non-government services directly and and updating the service provider details. indirectly providing support services for survivors The information presented in this directory was of GBV. The directory is used on a daily basis last updated in June 2017. As part of the update, by the 1-Tok Kaunselin Helpim Lain telephone the following activities were carried out: counsellors to give information to survivors or other people and organisations supporting survivors across the country. Updated or new service details? This Service Provider Directory was last updated in June 2017. In PNG services and contact details change frequently. If you have information about a new service or changed service details, please contact us so that we can update our directory and help people access your service. 1-Tok Kaunselin Helpim Lain 7150 8000 ChildFund PNG 7030 0297 4 1-Tok Kaunselin Helpim Lain - 7150 8000 - Service Provider Directory National Capital District Family Support Centres Family Support Centres (FSCs) are designed to Family and Sexual Violence Action Committee provide a comprehensive response to survivor's (FSVAC), National Secretariat medical and psychological needs. They provide five Location: IPA Haus essential services free of charge: 1) Medical First Aid; 2) Psychological First Aid; 3) Prevention of HIV and Contact persons: Marcia Kalinoe, Isi Oru other Sexually Transmitted Infections; 4) Prevention Phone numbers: 321 1714, 320 3728 of Unwanted or Unintended Pregnancies; Email: [email protected], 5) Prevention of Hepatitis B and Tetanus or other [email protected], [email protected] life threatening medical conditions. ................................................................................................ Family and Sexual Violence Action Committee (FSVAC), NCD Well Women's Clinic Location: NCDC City Hall, Waigani Road, Waigani Location: Waigani Heights, Section 453, Lot 29 Contact persons: Ruth Beriso, Ruth Kendino, Lavinia Contact persons: Sr. Helen Hukula, Sr. Camella Baiwan Raula, Aigio Ula Phone numbers: 340 6037, 7347 6146 Phone numbers: 7395 6974, 7561 6179, 7561 6178, Email: [email protected] 7561 6180 Services: Family Planning, Counselling, STI Clinic Email: [email protected], [email protected] ................................................................................................ Services: Counselling, Case Coordination ................................................................................................ Meri Seif Line (G4S) Family and Sexual Violence Action Committee The Family and Sexual Violence Action Committee 7222 1234 (FSVAC) is one of the Consultative Implementation and Monitoring Councils’ (CIMC) sectoral committees. The mandate of the committee is 24 hour transport for to work towards eliminating occurrence of and suffering from physical, sexual and psychological survivors to police or violence within families. The FSVAC plays an important role coordinating different partners safe house who are working in the area of family and sexual violence. They are a key implementing partner on the 1-Tok Kaunselin Helpim Lain. Boroko Police Station & FSVU (National FSVU Office) Location: Okari Street, Boroko NCD Welfare Services Contact persons: Chief Inspector Delilah Sandeka, Location: Veria Street, Gordons Industrial Area Jillian Epe, C/Sergeant Koniu Polon Phone numbers: Contact persons: Dorothy Nanai, Moses, Auto 7152 7622, 7350 9130, 7066 4880, 7152 7644, 7152 7644 Phone numbers: 311 2544, 7153 6155, 7272 1830, Services: 7046 6390 FSVU, General Policing ................................................................................................ Email: [email protected] Services: Counselling, Legal, Child Protection, Welfare ................................................................................................ Family Support Centre (FSC), Port Moresby General Boroko Police Hospital Location: Port Moresby General Hospital, 3 Mile 324 4331 or 324 4329 Contact persons: Pricilla (Counsellor), Tessie Soi (Coordinator) 24 hour phone line Phone numbers: 324 8246, 324 8245, 7094 5283, 7601 1668, 716 7557 Email: [email protected] Emergency Police Services: FSC, Medical Counselling, Family Planning, STI Clinic Response in NCD ................................................................................................ 5 1-Tok Kaunselin Helpim Lain - 7150 8000 - Service Provider Directory Badili Police Station & FSVU Nine (9) Mile Urban Clinic (Hope World Wide) Location: Scratchley Road, Badili (near Badili Stop and Location: